Page 17 of 20 · complaints 801–850 of 952

2000 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Tires › Tread/Belt
Filed Sep 15, 2000IL

PE00020, ORIGINAL EQUIPMENT ON 2000, EXPLORER, TIRE SIZE 235/75R15, DOT 8XHL1RY489. SPARE TIRE ON A NEW VEHICLE STILL IN STOCK. HAD A BUBBLE IN THE TREAD WHICH CAUSED TIRE TO BE VERY MUSHY AND SOFT. *AK THE TREAD FOR SPARE TIRE SEPARATED BEFORE THE TIRE WAS USED. *YH

Wheels › Rim
Filed Sep 14, 2000TX

RIMS ARE NOT SYMETERICALLY ROUND. *SLC

Tires1 injured
Filed Sep 14, 2000AR

CONSUMER LOST CONTROL OF VEHICLE AND WAS ROLLED 3 TIMES POSSIBLY BECAUSE OF THE FIRESTONE WILDERNESS AT TIRES(P235 75 R15), AT THE TIME OF THE ACCIDENT, CONSUMER WAS NOT AWARE OF FIRESTONE RECALL AND NOW FEELS THE ACCIDENT OCCURRED BECAUSE OF THE TIRES, CONSUMER WAS INJURED AND IS REQUESTING REIMBURSEMENT, POSSIBLY RELATED TO THE SUSPENSION OF THE VEHICLE. *SLC

Tires
Filed Sep 13, 2000TN

VERY CONCERNED ABOUT THE SAFETY OF THE TIRES EVEN THOUGH THEY ARE NOT INCLUDED IN THIS RECALL. WHEN I PURCHASE A CAR OF THIS PRICE ($34,000+) I EXPECT TO FEEL SAFE AND NOT WORRY ABOUT THE SAFETY OF MY CHILDREN WHILE RIDING IN THIS CAR. I COULD HAVE PAID $10,000 FOR A USED VEHICLE AND FELT SAFER, I FEEL BETRAYED BY FORD AND FIRESTONE. *AK( DOT NUMBER: TIRE SIZE: 16 )

Tires
Filed Sep 13, 2000GA

WHILE FIRESTONE AND EVEN YOUR INVESTIGATION DOES NOT MENTION THE "W2" FIRESTONE WILDERNESS AT TIRES, THREE OF THE FOUR TIRES ON OUR EXPLORER BEGAN TO CRACK RADIALLY ON THE SIDEWALL OF THE TIRE AT THE BASE OF THE TREAD! THE FIRESTONE DEALER HERE LOOKED AT THEM AND SAID THEY COULD DO NOTHING. THE CRACKS RANGE FROM APPROX 1/8" TO 3/4"LONG AND ARE WORRYSOME TO SAY THE LEAST. WE REPLACED THE TIRES ON OUR OWN AS WE COULD NO LONGER DRIVE THE CAR WITH ANY SENSE OF CONFIDENCE. THIS IS THE FOURTH EXPLORER WE'VE HAD AND HAVE BEEN QUITE SATISFIED THEM AS A WHOLE. WE HAVE RETAINED THE TIRES SHOULD ANYONE WISH TO INSPECT THEM. THE CRACKS ARE VERY OBVIOUS. THANKS MARK SANDERSON. *AK( DOT NUMBER: W2 TIRE SIZE: 235/75R15 )

Tires
Filed Sep 13, 2000TX

I HAVE HAD 2 FLAT TIRES SINCE I BOUGHT THE CAR IN OCTOBER. BOTH TIMES I HAVE HAD TO PAY TO HAVE THE TIRES FIXED. THERE WERE ABSOLUTELY NO OBJECTS OR NAILS.. ETC IN THE TIRE. HOW MANY MORE FLAT TIRES TO I HAVE TO HAVE BEFORE THEY GET REPLACED?*AK( DOT NUMBER: )

Suspension › Front
Filed Sep 13, 2000MO

VEHICLE HYDROPLANES CONSTANTLY IN THE RAIN MAKING STEERING NEAR TO IMPOSSIBLE. VEHICLE WAS INSPECTED BY FORD DEALERSHIP AND NO MECHANICAL DEFECTS WERE FOUND. TIRES WERE INSPECTED BY FORD AND FIRESTONE AND BOTH REPORTED NO DEFECTS IN TIRES. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Sep 13, 2000IN

MY HUSBAND AND I BOUGHT A NEW 2000 FORD LIMITED EXPLORER, EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES. WHEN THE PROBLEM WITH FIRESTONE TIRES SURFACED AND THE FACTS WERE REVEALED THAT BOTH FORD AND FIRESTONE WERE AWARE OF THE TIRE DEFECTS AND DIDN'T INITIATE ANY ACTION UNTIL THE ACCIDENTS STARTED OCCURING HERE IN THE UNITED STATES AND VENNEZUELA. THE FACT NEITHER COMPANY BROUGHT THE ISSUE TO THE ATTENTION OF THEIR CUSTOMER'S AS SOON AS THEY WERE AWARE OF THE ISSUE, I HAVE LOST CONFIEDENCE IN THE TIRE EVEN THOUGH THE P255/70R16 IS NOT INCLUDED. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )

Tires › Tread/Belt
Filed Sep 12, 2000TN

AFTER CONTACTING 4 RETAILERS I WAS TOLD IT WOULD BE SPRING BEFORE THE TIRES COULD BE REPLACED. THE WAITING LIST IS OVER 247 CUSTOMERS. I HAVE BEEN TOLD THAT I CAN PURCHASE THE TIRES MYSELF AND THEN GET REIMBURSED IN 6 TO 8 WEEKS. THIS WILL PROBABLY TAKE MUCH LONGER AND I WILL CARRY THE INTEREST ON CEDIT FOR AT LEASED 3 TO 4 MONTHS. ALSO WHAT KIND OF REPLACEMENT CAN YOU GET FOR $100.00 INCLUDING MOUNTING AND BALANCING. EACH COMPANY INVOLVED IS BLAMING THE OTHER FOR THE PROBLEM. WHAT THIS AMOUNTS TO IS THAT THE END USER IS GETTING THE SHAFT. I BELIEVE FIRESTONE SHOULD BE HELD ACCOUNTABLE. I WOULD NEVER PURCHASE ONE OF THEIR PRODUCTS. MAYBE THEIR FUTURE WILL PROVE TO BE AS SHORT LIVED AS THEIR CUSTOMERS ROLLING DOWN OUR HIGHWAYS.*AK( DOT NUMBER: VD TIRE SIZE: 235 )

Tires › Tread/Belt1 injured
Filed Sep 12, 2000GA

FIRESTONE WILERNESS P255/70R16 REAR TIRE BLEW OUT CAUSING HER TO LOSE CONTROL AND HIT A CURB AND MAILBOX AND THEN THE OTHER TIRE BLEW SHE THINKS THIS MIGHT BE DUE TO THE DEFECTIVE TIRES THESE TIRES ARE NOT INCLUDED IN THE RECALL SO FAR BUT WE HAVE INSPECTED AND CONFIRMED THE RIGHT REAR TIRE DID BLOW WHICH CAUSED INSD TO LOSE CONTROL. (CLAIM# 11-3509-192) *MW

Tires › Tread/Belt1 killed
Filed Sep 12, 2000AZ

WE UNDERSTAND THE NATIONAL HIGHWAY SAFETY TRAFFIC ADMINISTRATIONS IS INVESTIGATING IF THE FIRESTONE TIRES ON EXPLORERS ARE DEFECTIVE. FATALITY INVOLVED FIRESTONE WILDERNESS 235/75R15 # 8XHL 1PY APR TRAILMARK P235/75R15 DOT # PJ. (CLAIM# 03-3155-368) *MW

Tires › Tread/Belt
Filed Sep 12, 2000NY

FIRESTONE: THERE WAS A RECALL ON THIS VEHICLE FOR THE TIRES AND THIS CAR WAS INVOLVED IN A ROLL-OVER THE TIRES MAY HAVE CONTRIBUTED TO THE ACCIDENT. (CLAIM# 52-2406-471) *MW

Tires › Tread/Belt
Filed Sep 12, 2000GA

INSURED WAS TRAVELING S ON HWY 9 AND SHE LOST CONTROL OF VEHICLE. SOMEONE DRIVING BEHIND SAID THEY SAW THE RIGHT FRONT GO DOWN AND THEN DRIVER LOST CONTROL. INSURED STATED THAT IT COULD BE THE FIRESTONE TIRES ON THE VEHICLE POSSIBLE TIRE FAILURE-FIRESTONE WILDERNESS AT 235/75R15. (CLAIM# 11-3519-789) *MW

Tires › Tread/Belt3 injured
Filed Sep 12, 2000AZ

PLEASE SEND ANY INFO AVAILABLE ON THIS VEHICLE ROLLING DUE TO TIRE BLOWOUTS. ALSO ANYTHING AVAILBALE FROM FIRESTONE WILDERNESS TIRES. VEHICEL WAS ON FREEWAY TIRE BLEW OUT AND VEHICLE ROLLED BOTH PASSENGERS AT CASA GRANDE HOSPITLA WITH INJURIES NO OTHER VEHICLE INVOLVED. (CLAIM# 03-3158-203) *MW

Tires › Tread/Belt
Filed Sep 11, 2000VA

PE-00-020; ORIGINAL EQUIPMENT ON A 2000 FORD, EXPLORER,TIRES SIZE P255R7016 DOT NUMBER VDCU1PX439 TIRES ONLY HAVE 13 THOUSAND MILES ON THEM. THE LEFT REAR TIRE TREAD IS WOBBLING, TREAD IS SEPERATING FROM TIRE. *AK THESE TIRES ARE MADE AT DECATUR AND THE CUSTOMER FEELS THAT THEY SHOULD BE RECALLED REGARDLESS OF SIZE. *YH

Tires
Filed Sep 11, 2000DC

FAILURE TO DISCLOSE SAFETY CONCERNS THAT WERE KNOWN BY THE MANUFACTURER WHICH WOULD HAVE INFLUENCED MY DECISION NOT TO BUY IT. I THEREFORE WANT A FULL REFUND OF MY PURCHASE LESS USAGE. IS THIS ACTION APPROPRIATE?? OR DO I NEED TO SEEK REDRESS ELSEWHERE? NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 10, 2000LA

ENGINE REPLACED BY DEALER DUE TO KNOCKING AT START UP. NEW ENGINE MAKING SAME NOISE DEALER SAYS NORMAL FOR THAT ENGINE

Tires
Filed Sep 9, 2000LA

WHEN THE STORY ABOUT THE WILDERNESS TIRES FIRST BROKE I WAS IN A PANIC BECAUSE I TRAVEL EVERY DAY FOR MY JOB. ON 8/09/200 I WENT TO FIRESTONE TO GET MY TIRES INSPECTED AND THEY SAID MY TIRES WERE FINE. I WAS ASKED IF I FOUND ANYTHING UNUSAL RIDING ON THESE TIRES. I TOLD HIM IT WAS LIKE A FLAT SPOT ON MY TIRES. HE SAID THAT WAS NORMAL FOR THIS TYPE OF TIRE. ON 8/25/00 I WAS TRAVELING ACROSS A BRIDGE ABOUT 55 TO 60 MPH I FELT MY REAR END SWAYING THEN HEARD A NOISE LIKE A HELICOPTER I KNEW SOMETHING WAS WRONG. I PULLED ON THE SIDE OF THE BRIDGE AND SAW MY REAR TIRE WAS BLOWN WITH PIECES OF RUBBER ALL AROUND. I CALLED FORD AND THEY SENT EDDIE'S TOW TRUCK OUT. A POLICEMAN STOPPED AND CALLED TO MAKE SURE HE WAS ON HIS WAY. EDDIE'S TOOK ME TO THE FIRESTONE DEALER IN TOWN. I WAS TOLD THAT IF I WAS NOT ON THE RECALL SHEET FOR THESE TIRES THAT THEY COULD ADJUST MY TIRE . WELL I WAS NOT ABOUT TO PUT THE SAME TIRE BACK ON KNOWING WHAT WAS HAPPENING FIRESTONE DID NOT TAKE DOWN MY DOT# AND REPORT THIS , THEY DID NOT WANT TO BOTHER WITH ME BECAUSE I WAS NOT ON THE RECALL SHEET. I HAD TO GO SOMEWHERE ELSE WHERE I COULD PURCHASE 5 NEW TIRES EQUIVALENT TO THE TYPE THAT WERE ON MY VEHICLE.I HAD 11,200 MILES ON THOSE TIRES AND AS I SAID I TRAVEL EVERY DAY AROUND THE STATE FOR MY JOB. I WAS NOT GOING TO BE A STATISTIC BEFORE FIRESTONE DECIDES TO RECALL ALL WILDERNESS TIRES . I VALUE MY LIFE TO MUCH. AS YOU CAN SEE I AM VERY UPSET. I HOPE BY SENDING IN THIS COMPLAINT NO ONE WILL DIE BECAUSE OF THE

Tires
Filed Sep 9, 2000NY

THESE TIRE ARE SHOWING SIGNS OF COMPLETE DETERIATON( DOT NUMBER: VDOUPX4091 TIRE SIZE: 255/70R/16 )

Tires
Filed Sep 8, 2000PA

2000, EXPLORER SPORT WITH ORIGINAL TIRES; 2 REAR TIRES HAD FLATS AT 3,000 MILES. FORD DEALER & FIRESTONE CENTER DIDN'T DO ANYTHING. *AK FORD PUT THE CUSTOMER ON PRIORITY LIST TO REPLACE THE TIRES BUT THE CUSTOMER STILLWAITING AFTER 4 WEEKS. *YH

Tires
Filed Sep 7, 2000GA

EMAIL SENT TO BOTH FORD AND FIRESTONE ON 9/3/00 AS FOLLOWS:( DOT NUMBER: 8XHL1PY070 TIRE SIZE: 235/75/15 )

Tires
Filed Sep 7, 2000NJ

WHILE TRAVELING AT 60 MPH ON A HIGHWAY I EXPERIENCED A SUDDEN TIRE FAILURE ON A FIRESTONE WILDERNESS AT TIRE (P25570R16). THERE WAS A LOUD HUMMING NOISE COMING FROM THE BACK OF MY TRUCK JUST PRIOR TO THE INCIDENT. AFTER THE TIRE FAILED I IMMEDIATELY PULLED ONTO THE SHOULDER AND CALLED FORD'S ROADSIDE ASSISTANCE. I WAS TOLD THAT FORD WOULD SEND SOMEONE OUT TO FIX THE FLAT BUT THEY COULD NOT DO ANYTHING WITH REGARDS TO REPLACING THE TIRE. PICTURES ARE AVAILABLE. ALTHOUGH THERE ARE NO VISIBLE INDICATIONS THAT THE TIRE FAILED DUE TO ANYTHING OTHER THAN A MANUFACTURING DEFECT I AM TAKING THE TIRE TO A LOCAL FIRESTONE DEALER FOR OBSERVATION.( DOT NUMBER: VNCU1PX459 TIRE SIZE: P25570R16 )

Tires
Filed Sep 7, 2000TX

AFTER PURCHASING THE VEHICLE NEW, WE NOTICED VIBRATION AT HIGH SPEEDS. FORD SERVICE FOUND NOTHING WRONG WITH THE EXPLORER. WHEN THE RECALLED WAS ANNOUNCED WE HAD THE LOCAL NTB TIRE COMPANY CHECK THE TIRES AS THE VIBRATION HAD BECOME VERY PRONOUNCED EVEN BEFORE THERE WAS 1500 MILES OF THE TRUCK. NTB RECOMMENDED REPLACEMENT OF THE TIRES. AT OUR OWN EXPENSE, BECAUSE THE FIRESTONE COMPANY REFUSED TO LOOK AT THE TIRES FOR 2 MONTHS (THEY WERE TOO BUSY AND WE HAD TO BE PUT ON A WAITING LIST) WE HAD NTB REPLACE THE WILDERNESS AT TIRES WITH MICHELIN TIRES. THE VIBRATION IMMEDIATELY CEASED. THE TRUCK RIDES SMOOTHLY AND WE HAVE HAD NO MORE PROBLEMS. FIRESTONE REFUSES TO DISCUSS TAKING THE TIRES BACK EVEN THOUGH WE EXPLAINED THE PROBLEM WE WERE HAVING.( DOT NUMBER: 8XHL TIRE SIZE: P235/75R15 )

Tires › Tread/Belt1 injured
Filed Sep 6, 2000ME

FIERSTONE, WILDERNESS/AT, P235/75R15 ORIGINAL EQUIPMENT ON FORD, EXPLORER 2000. REAR DRIVER'S SIDE TIRE BLEWOUT WHILE DRIVING AT 50 MPH IN COOL WEATHER CONDITION. FIRESTONE HAS BEEN CONTACTED, AND CHARGED CONSUMER TO REPLACE THE TIRE.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW

Tires
Filed Sep 6, 2000TX

REPLACED FIRESTONE WILDERNESS TIRES AFTER RECALL STARTED....OUR TIRES DO NOT BEAR THE VD MARK INDICATING DECATUR PLANT, BUT WE FOUND A HAIRLINE CRACK AROUND THE TIRE AT THE TREAD EDGE ON AT LEAST ONE TIRE....WE REPLACED WITH MICHELINS AND WANT TO BE REIMBURSED ...WONDERING IF RECALL WILL EXTEND TO ALL WILDERNESS AT. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 6, 2000GA

BRAKES FAILED ON MORE THAN ONE OCCASION. TOOK TO DEALER ON SEP.4 TOLD ON THE 5TH THAT NOTHING WAS WRONG WITH THEM. I BEG TO DIFFER BECAUSE I DIDN'T STOP WHEN I APPLIED MY BRAKES. REAR WINDSHIELD WIPER MOTER IS ALREADY OUT AND HAD TO BE REPLACED. THE FRONT SEAT TRACKS ALSO NEED TO BE REPLACED BECAUSE THEY DON'T STAY LATCHED OR THEY WILL NOT COME UP WHEN YOU TRY TO GET THEM TO. I WAS TOLD THE TIRES ON MY TRUCK WERE FINE, BUT I HAVE A PIECE OF THE TIRE MISSING. I WENT ON A TRIP TO TENN. AND IT WAS 100+ DEGREES. WE WERE STUCK IN TRAFFIC FOR OVER AN HOUR. WHEN WE STARTED TRAVELING ON THE INTERSTATE AGAIN I HAD A HORRIBLE VIBRATION IN MY TRUCK WHILE DRIVING AT 60 MPH.( DOT NUMBER: 8HXL TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Sep 5, 2000NC

PE00 020; CONSUMER WAS GETTING READY TO GO OUT OF TOWN AND NOTICED THAT RIGHT PASSENGER'S TIRE TREAD WAS BEGINNING TO SEPARATE. AT THIS TIME HE HAS CONTACTED FIRESTONE. FIRESTONE WILDERNESS#AT P23570R15 D0T ITY. *AK

Tires
Filed Sep 5, 2000CO

CONSUMER CONCERNED THAT THE 16 INCH FIRESTONE WILDERNESS AT TIRES ARE NOT INCLUDED IN THE RECALL WITH THE 15 INCH TIRE. NLM

Tires › Tread/Belt
Filed Sep 5, 2000CA

I WOULD LIKE JUST TO SAY THAT ON INTERSTATE I 15 IN CALIFORNIA, THAT BETWEEN BARSTOW AND BAKER, THERE ARE ALOT OF TIRE TREADS ALONG SIDE THE ROAD, AND I THOUGH MAYBE THIS COULD BE SOME SORT OF HELP IN INVESTIAGING THE FIRESTONE TIRES. JUST A THOUGH. *AK

Tires
Filed Sep 5, 2000MN

WE WERE DRIVING ALONG THE ROAD AND THEN THE BACK TIRE JUST BLEW OUT WE DID NOT HIT ANYTHING AND IT WAS BLOWN OUT THE SIDE LIKE IT HAD BEEN SHOT AT. THIS HAPPENED IN JULY 2000 WE CALLED OUR DEALER AND HE SAID IT WAS NOT UNDER WARRANTYSO WE BRANG IT TO A TIRE SHOP IN LINDSTROM AND HAD A NEW ONE PUT ON.OF COURSE WE DID NOT SAVE IT AT THE TIME IT WAS DESTROYED. SHOULD I BE CONCERNED WITH THE OTHER TIRES NOW AND CAN WE BE REIMBERSED FOR THE ONE WE LOST ? ACCORDING TO MY RECALL NOTICE MY TIRES ARE NOT COVERED IN THE RECALL BUT EVER SINCE OUR TIRE JUST BLEW OUT FOR NO REASON I AM VERY CONCERNED. PLEASE NOTIFY ME IF I SHOULD HAVE MY TIRES CHANGED OR WHAT I SHOULD DO. THANK YOU VERY MUCH KEVIN EICHTEN( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )

Steering › Steering Wheel/Handle BarFire
Filed Sep 1, 2000TN

CONSUMER'S WIFE WAS DRIVING, REARVIEW MIROR SPARKED A FIRE AND CAUSED THE WIRES UNDER DASH TO BURN. TOOK VEHICLE TO DEALER, AND THEY ORDERED A WIRING HARNESS. BOLTS WERE TAKEN OUT OF THE STEERING SECTION AT THE DEALER. ALSO, WHILE DRIVING AT 55, STEERING WHEEL JUST STARTED SPINNING BECAUSE OF THE BOLTS THAT WERE LEFT OUT. *AK

Tires
Filed Sep 1, 2000IA

PE00-020; ORIGINAL EQUIPMENT WITH FORD EXPLORER, 2000, 4800 MILES P255/70R16 AND DOT # VNCUIPX529. RIGHT REAR TIRE BLEW THE SIDEWALL OUT WHILE DRIVING AT APPROXIMATELY 70 MPH . NO PRIOR WARNING. CONSUMER CONTACTED FORD AND FIRESTONE, BUT BOTH DID NOT INSPECT TIRE, AND WAS TOLD DRIVER MUST HAVE HIT SOMETHING.*AK

Unknown or Other
Filed Sep 1, 2000AK

YOU ARE GIVING THE PUBLIC A FALSE SENCE OF PROTECTION, THEY THINK AFTER THE TIRES ARE REPLACED ON THE FORD EXPLORES THEY WILL BE TOTAL SAFE. YOU SHOULD BE RELEASING INFORMATION ON FORD EXPLORERS THAT ROLLOVER WITHOUT THE TIRE FAILURE. YOU KNOW THAT DAM VEHICLE DID NOT MEET THE ROLLOVER TEST AND IT WILL CONTINUE KILLING PEOPLE, NOT ONLY PEOPLE DRIVING THE VEHICLE BUT PEOPLE LIKE ME THAT HAPPENS TO BE NEAR ONE WHEN IT ROLLOVER. GET THOSE DAM VEHICLES OFF THE HIGHWAYS OF THE USA. DO WHAT YOU ARE PAID TO DO. GET OFF YOUR BUTS AND GET THIS MESSAGE OUT TO THE PUBLIC!

Unknown or Other
Filed Sep 1, 2000AK

GET THIS MESSAGE OUT TO THE PUBLIC! LIGHT TRUCKS CRASHING INTO CARS ACCOUNTS FOR THE MAJORITY OF FATALITIES IN VEHICLE-TO-VEHICLE COLLISIONS 2,000 PEOPLE WOULD STILL BE ALIVE IF THEIR VEHICLES HAD BEEN HIT BY A HEAVY CAR INSTEAD OF AN SUV 80 PERCENT OF CAR AND SUV OWNERS STRONGLY THAT AUTOMAKERS SHOULD MAKE SAFETY CHANGES TO SUVS THAT WOULD MAKE THE ROADS SAFER FOR CAR OCCUPANTS ARE SUV'S SAFE? OVERALL SAFETY ON AMERICA'S ROADS HAS INCREASED OVER THE LAST DECADE. HOWEVER, SPORT UTILITY VEHICLES (SUVS) THREATEN TO REVERSE THE TREND. THERE IS INCREASING EVIDENCE THAT SUVS ARE NOT AS SAFE AS THEY APPEAR. RECENT STUDIES SHOW THAT SUVS POSE A SIGNIFICANT THREAT TO DRIVERS AND PASSENGERS OF OTHER CARS ON THE ROAD. IN ADDITION, THERE ARE INDICATIONS THAT SAFETY PROBLEMS THREATEN PASSENGERS AND DRIVERS OF SUVS THEMSELVES. MOST DRIVERS WANT TO FEEL SAFE ON THE ROAD, BUT CHOOSING AN SUV FOR SAFETY MAY BE MAKING THE SITUATION WORSE. PARTLY, IT'S AN ISSUE OF ESCALATION. LIKE AN ARMS RACE, AS MORE DRIVERS CHOOSE HEAVIER CARS, THOSE WHO CHOOSE LIGHTER CARS ARE IN MORE DANGER. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, THE GOVERNMENT AGENCY STUDYING THE SAFETY OF SUVS, DESCRIBES TWO CHARACTERISTICS OF SUVS AND OTHER LIGHT TRUCKS THAT HAVE THE POTENTIAL TO INCREASE FATALITIES: ROLLOVER PROPENSITY AND CRASH COMPATIBILITY.(1) ROLLOVER AND UNSAFE FEATURES THE PROPENSITY OF SPORT UTILITY VEHICLES TO ROLL OVER IS MAJOR SAFETY CONCERN. SPORT UTILITY VEHICLES ARE MORE THAN THREE TIMES MORE

Tires
Filed Sep 1, 2000GA

A PIECE OF TREAD APPROXIMATELY 4 INCHES WIDES BY 3 INCHES HIGH CAME OFF OF THIS PARTICULAR TIRE. WE NOTICED IT WITH THE VEHICLE PARKED. WE TOOK IT TO THE FIRESTONE DEALER AND THEY REPLACED THIS TIRE WITH ANOTHER FIRESTONE WILDERNESS AT. THE FIRESTONE TIRES WERE RECALLED THE NEXT DAY BUT DO NOT INCLUDE THE ONE WE HAD OR ANY OF THE ONES WE CURRENTLY HAVE. FIRESTONE ORDERED US SOME BRIDGESTONE TIRES TO REPLACE ALL OF THE TIRES ON AUG. 9 AND WE HAVE NOT RECEIVED THEM YET. THESE FIRESTONE TIRES ARE UNSAFE BECAUSE THE TREAD SEPARATED EVEN THOUGH THEY ARE NOT DOT VDHL.( DOT NUMBER: 8XHL TIRE SIZE: 236/75R15 )

Tires
Filed Sep 1, 2000MI

TIRE BLOWOUT DAMAGE WAS ON INSIDE OF TIRE AND NOTHING WAS RUN OVER AT ANY TIME PREVIOUS TO THAT.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )

Tires
Filed Sep 1, 2000TX

THE TIRES "FLOAT" OR "HYDROPLANE" IN RAIN. OUR CONSTANT NEAR WRECKS AND LOSS OF CONTROL DURING THE FIRST 1400 MILES DRIVEN CAUSED US TO REPLACE THE TIRES. MY HUSBAND, DON MCREE, CALLED STEVE FORMBY TO DISCUSS THE PROBLEM. THE PROMISED RETURN CALLS NEVER HAPPENED. THESE TIRES ARE EXTREMELY DANGEROUS. THEY ARE STANDARD EQUIPMENT ON EXPLORER'S IN SNOW AREAS, YET THEY DON'T HOLD THE ROAD IN LIGHT RAIN. THEY NEED TO BE REMOVED FROM THE MARKET IMMEDIATELY.( DOT NUMBER: TIRE SIZE: P255/70R16 )

Tires
Filed Sep 1, 2000TX

DEALER REFUSED TO REPLACE FIRESTONE TIRES BECAUSE THEY HAD A DOT# VNHL INSTEAD OF VDHL, CONSUMER ALSO SHOWED DEALER RADIAL SURFACE OF THE TIRES THAT ARE BULDGING STILL REFUSED TO REPLACE. NLM

Seat Belts › Rear/Other
Filed Aug 31, 2000IL

REAR MIDDLE SEATING POSITION DOES NOT HAVE A SEAT BELT. CONSUMER HAS CONTACTED BOTH DEALER AND THE MANUFACTURER. MANUFACTURER STATED THEY HAVE NOT MANUFACTURED A SEAT BELT FOR THAT SEATING POSITION. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Tires
Filed Aug 31, 2000TX

DURING TIRE CHECK, DEALER DETECTED THAT WIRES WERE STARTING TO COME OUT OF THE SIDEWALL OF LF TIRE, FROM THE POINT WHERE THE TREAD MET UP WITH THE TIRE. THE VEHICLE ONLY HAS 6600 MILES ON IT. MY TIRES (DOT 8XHL) ARE NOT RECALLED BY FIRESTONE, BUT I FEEL THAT THIS IS IRRESPONSIBLE GIVEN THE NATURE OF THIS DEFECT. I HAVE CHANGED ALL OF MY TIRES TO A DIFFERENT BRAND AT MY OWN EXPENSE, BUT WOULD LIKE TO BE COMPENSATED FOR THE DEFECTIVE TIRES AND MY REPLACEMENT COST FOR THE NEW TIRES.( DOT NUMBER: 8XHL TIRE SIZE: P235/75R15 )

Equipment › Appliance › Air Conditioner
Filed Aug 31, 2000AL

AIR CONDITIONER HAS DEVELOPED MOLD IN IT. NLM

Tires
Filed Aug 30, 2000NJ

TIRE FAILURE, FAILURE NEAR EDGE OF TIRE ON INSIDE NEAR WHERE TREAD AND SIDEWALL MEET. TIRE PARTIALLY OFF RIM. TIRE BEYOND REPAIR. NO EVIDENCE THAT A ROAD HAZARD CAUSED THIS DAMAGE.( DOT NUMBER: 8XHLIPY499 TIRE SIZE: P235/75R15 )

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 30, 2000TN

START UP MAKES CLICKING NOISE AND SOMETIMES WON'T START FOR A FEW MINUTES. HAS DONE IT TOO MANY TIMES TO COUNT. THE DEALER CANNOT FIND ANYTHING WRONG WITH IT. THEY SAY IT DOESN'T DO IT WHEN THEY HAVE IT.

Tires › Tread/Belt
Filed Aug 30, 2000OH

CONSUMER PURCHASED VEHICLE THAT WERE EQUIPPED WITH THE RECALLED FIRESTONE TIRES, CONSUMER WAS NOT NOTIFIED OF THE RECALL, WHEN INSPECTION WAS COMPLETED AT THE DEALERSHIP TO DETERMINE IF THEY WERE INCLUDED THEY WERE FOUND TO BE THE DEFECTIVE TIRES, NO REMEDY WAS OFFERED BY THE DEALERSHIP, CONSUMER REQUESTING NEW TIRES. *MJS

Structure › Body › Tailgate
Filed Aug 29, 2000WA

THIS VEHICLE WAS RENTED BY MY SON-IN-LAW FROM ENTERPRISE LEASING COMPANY IN ISSAQUAH, WASHINGTON. IT WAS USED TO CARRY MY 2 DAUGHTERS AND MY 2 GRANDCHILDREN. HE NOTICED THAT THE TAILGATE WOULD NOT LATCH SECURELY. FURTHER INVESTIGATION SHOWED THAT THE LEFT SIDE TAILGATE LATCH HAD NEVER BEEN INSTALLED AT THE FACTORY. THE ORIGINAL PAINT IS UNMARRED AND IS PRESENT IN THE BOLT HOLES AND THREADS. ONE CANNO HELP BUT WONDER HOW MANY OTHER VEHICLES LEFT THE FACTORY WITH THIS MAJOR SAFETY DEFECT. I TOOK PHOTOS OF THIS DEFECT AND HAVE THEM AVAILABLE FOR YOUR RECORDS, INFORMATION, AND INVESTIGATION. I WOULD APPRECIATE BEING CONTACTED AND KEPT UP TO DATE ON YOUR INVESTIGATION. THANKS.

Tires
Filed Aug 29, 2000AL

TIRE BLEW OUT, CAME COMPLETELY APART AT THE SEAMS, COULD FIND NOTHING WRONG WITH THE TIRE AFTERWARDS THAT WOULD HAVE CAUSED THIS. REPORTED TO BOTH LOCAL FORD AND FIRESTONE ABOUT THIS, AND THEY WOULDN'T EVEN DISCUSS IT SINCE IT WASN'T ONE OF THE "RECALLS". I BELIEVE THEY ALL NEED TO BE LOOKED INTO. CALL T.V. STATION AND THEY HAVE FOOTAGE OF THE TIRE AND ALL.( DOT NUMBER: TIRE SIZE: P255/70R16 )

Tires
Filed Aug 27, 2000CA

APOLOGIES IF THIS IS NOT THE PLACE TO SUBMIT THIS. FIRESTONE DOES NOT RESPOND. MY 16" TIRES ARE FROM THE DECATUR PLANT. WHY ARE ONLY THE 15" BEING RECALLED? SAME PLANT, SAME TIME, SAME TIRES. I AM FEARFUL OF DRIVING MY CHILDREN IN THIS CAR. PLEASE FORCE FIRESTONE TO REPLACE ALL DEADLY TIRES.( DOT NUMBER: VDCU TIRE SIZE: P255/70R16 )

TiresCrash
Filed Aug 26, 2000NC

DRIVING DOWN ROAD AT POSTED SPEED LIMIT, WHEN THE BACK TIRE BLEW OUT CAUSING ME TO GO INTO THE CENTER MEDIAN CAUSING DAMAGE TO THE REAR OF MY VEHICLE( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )

Tires
Filed Aug 26, 2000FL

WE REPLACED THE FIRESTONE TIRES BECAUSE MY WIFE WAS NOT COMFORTABLE RIDING ON THEM EVEN THOUGH THEY WERE NOT RECALLED..AFTER REPLACING THE TIRES, THE GOODYEAR SERVICE MANAGER NOTICED THE TREAD SEPARATING FROM THE TIRES AND BROUGHT IT TO MY ATTENTION..I TOOK THE TIRES TO A FIRESTONE DEALER AND WAS TOLD BY THE MGR. HE COULD DO NOTHING. HAVE CALLED FIRESTONE BUT HAVE NOT RECEIVED A REPLY..WE HOPE THE RECALL IS EXTENDED BCAUSE THERE A MUCH BROADER PROBLEM THAN THEY ARE STATING..THANK YOU, RICHARD POWELL( DOT NUMBER: 8XHL TIRE SIZE: P235/R15 )

Tires
Filed Aug 26, 2000CA

WHAT MAKE THEY THINK THE 16" IS SAFE THAN THE 15" TIRES, I AM DRIVING IN FEAR, I DEMAND A REPLACEMENT WITH A DIFFERENT BRAND.( DOT NUMBER: TIRE SIZE: 255X16 )

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Ford Explorer → · Every Explorer year → · How the figures are calculated →