1999 Ford Explorer complaints

WHILE DRIVING 70 MPH THE DRIVER LOST CONTROL OF THE STEERING WHEEL AND THE VEHICLE ROLLED OVER. DON'T KNOW IF THE AIR BAGS DEPLOYED. PLEASE PROVIDE FURTHER INFORMATION AND POLICE REPORT. *NLM

CONSUMER STATED WHILE TRAVELING DASH INDICATOR PANEL AIR BAG INDICATOR WOULD FLASH THROUGHOUT TRAVEL. DEALER HAD BEEN CONTACTED. *AK

WHILE DRIVING AT VARIOUS SPEEDS WINDSHIELD WIPERS WORK INTERMITTENTLY, MAKING IT HARD FOR THE CONSUMER TO SEE DURING RAINY WEATHER. *AK

BLINKER LIGHT BECOMES STUCK WHEN TURN SIGNAL IS USED TO INDICATE A LEFT TURN, ALSO, SMOKE WILL COME OUT FROM THE HAZARD LIGHT AREA. I BELIEVE THIS COULD EITHER BECOME A WIRING ISSUE OR POSSIBLEY A FIRE SAFETY HAZZARD.

WHEN I ATTEMPT TO USE MY TURN SIGNAL, SMOKE BEGINS TO COME OUT OF THE STEERING COLUMN AT THE HAZARD LIGHT SWITCH. I THEN HAVE TO BLOW IT OUT. *JB

WHILE DRIVING 35 MPH BRAKES LOCKED UP. THIS CAUSED DAMAGE TO THE ROTORS AND THE CALIPERS. CONSUMER MANAGED TO PULL OVER.*AK

CONSISTENT PROBLEMS WITH ENGINE CHECK LIGHT. DEALERS NOTIFIED. *AK

4- WHEEL DRIVE STICKS, CAUSING VEHICLE TO BE MALFUNCTION.*AK

WHILE DRIVING ENGINE REACHED HIGH TEMPERATURES DUE TO INTAKE MANIFOLD FAILURE. COOLANT WENT INSIDE THE ENGINE.*AK

WHILE PASSENGER WAS GETTING INSIDE OF VEHICLE BY PULLING ON THE UPPER HANDLE GRIP THE HANDLE SNAPPED, CAUSING THE PASSENGER TO FALL TO THE GROUND.*AK

DASHBOARD GEAR POSITION INDICATOR HAS MISALIGNED. SHOULD BE: P,R,N,D,2,1 IS: R(PARK),N(REVERSE),D(NEUTRAL),2(DRIVE),1(LOW),----(LOW).*AK

FRONT RIGHT REPLACEMENT TIRE FOR THE FIRESTONE RECALL 01 X 001 000, EXPERIENCED TREAD SEPARATION. THIS OCCURRED WHILE DRIVING AT 56 MPH, WHICH CAUSED LOSS OF CONTROL. THE VEHICLE IMPACTED THE MEDIUM.*AK

DRIVERS SEAT HAS STARTED TO RECLINE. THE LATEST RECALL REPLACES A COUPLE OF BOLTS BUT THE DEALER SAYS THAT WILL NOT FIX THE PROBLEM. THE SEAT LEANS EXTREMELY BACK MAKING IT HARD TO DRIVE. I HAVE TO HANG ON TO THE STEERING WHEEL TO KEEP MYSELF UPRIGHT. THIS HAS CAUSED MY WRIST TO BECOME EXTREMELY PAINFUL NOW. I CAN BARELY HOLD MORE THAN 2 POUNDS BEFORE THE HAND LETS GO.*AK

WHILE DRIVING AT 65 MPH A SPARK BLEW OUT OF THE CYLINDER HEAD. THERE WAS A LOUD POPPING SOUND FROM WITHIN THE ENGINE COMPARTMENT, AND THE VEHICLE LOST CONSIDERABLE POWER AT THAT TIME. THE WINDOWS HAD TO BE OPENED DUE TO THE GAS FUMES.*AK

WHILE DRIVING DRIVER'S SEAT FELL ALL THE WAY BACK AND INJURED THE DRIVERS' BACK. CONSUMER RECEIVED RECALL NOTICE 03V28100 FOR THIS PROBLEM AFTER THE INCIDENT. BUT DEALER REFUSED T0 HONOR RECALL.*AK

WHEN RECLINING FRONT PASSENGER SIDE SEATBACK RECLINING BOLT DISCONNECTED FROM THE SEAT. DEALER NOTIFIED. *AK

AIR BAG LIGHT WOULD CONTINUE ILLUMINATING. DEALER HAS INSPECTED VEHICLE TWICE BUT HAD NO SOLUTION, PROBLEM STILL OCCURRING. *AK

WHILE DRIVING, A GRINDING NOISE CAN BE HEARD AND THE BRAKE PEDAL HAS TO DEPRESSED ALMOST DOWN TO THE FLOOR TO STOP THE VEHICLE. THE DEALER HAS ATTEMPTED TO REPAIR THE BRAKES SIX TIMES; CAUSE OF PROBLEM HAS NOT BEEN DETERMINED. PLEASE PROVIDE FURTHER DETAILS.

WHILE DRIVING AT 55 MPH VEHICLE HIT A DEER HEAD ON, AND AIR BAGS DID NOT DEPLOY. *AK

THERE WERE PROBLEMS WITH THE BACK SEAT AS FAR AS NOT HAVING THE TETHER POINTS WHERE BOOSTER SEAT COULD BE SECURELY FIT INTO THE SEAT(S). THE MANUFACTURER WAS CONTACTED, AND STATED THAT THEY WILL NOT BE ABLE TO FIND ANY SOLUTION FOR THE CONSUMER. THE DEALER WAS CONTACTED, AND STATED THAT THE ONLY THING THAT THEY COULD SUGGEST WAS TO PURCHASE A NEW VEHICLE. *AK *SCC

03-V-281-000:THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION. CONSUMER HAS THE SAME PROBLEM.

CONSUMER WENT TO GET AN OIL CHANGE AND HOOD WOULD NOT OPEN. VEHICLE NEEDS A NEW LATCH FOR THE HOOD.CONSUMER HAS MADE CONTACT WITH THE DEALER. *AK

1999 FORD EXPLORER. TURN SIGNAL "MULTI-FUNCTION SWITCH" SHORTS OUT, CAUSING SMOKE TO POUR OUT OF STEERING COLUMN. WHEN I CONTACTED FORD REGARDING THIS $300.00 REPAIR, THE SERVICE TECH SAID HE HAS SEEN IT BEFORE AND KNEW EXACTLY WHAT WAS WRONG.*AK THIS HAS HAPPENED TWICE AND WE ARE NOW SCHEDULED TO GO IN FOR REPAIRS.

THE CONSUMER PLACED THE VEHICLE IN REVERSE AND ATTEMPTED TO STEP ON THE GAS PEDAL AND IT HAD GONE TO THE FLOOR. (THROTTLE BODY STICKAGE) THE THROTTLE BODY AND GASKET WAS REPLACED. THE DEALER WAS NOTIFIED. *AK *SCC *JB

I OWN A 1999 EXPLORER WITH 60000 MILES ON IT. I HAVE BEEN TOLD THAT THE FRONT UPPER BALL JOINTS WERE BAD, AND HAD TO BE REPLACED WITH THE CONTROL ARM SINCE IT WAS ONE UNIT. WHY WERE SEALED BALL JOINTS THAT WERE PART OF THE CONTROL ARM BEING USED, UNLESS IT WAS TO RAISE THE FREQUENCY AND COST OF REPAIRS AT THE EXPENSE OF PUBLIC SAFETY . A BALL JOINT FAILURE AT ANY SPEED COULD POTENTIALLY HAVE GRAVE CONSEQUENCES. CONSUMER HAD VEHICLES ROUTINELY GO WELL OVER 100,000 MILES WITH NON SEALED BALL JOINTS, AND HAD NO PROBLEMS. THIS WARRANTS FURTHER INVESTIGATION, ESPECIALLY SINCE CONSUMER BECAME AWARE THAT HIS PROBLEM IS BY NO MEANS AN ISOLATED CASE. HAD BEEN TOLD THAT THE LOCAL DEALER WAS DOING A LOT OF THOSE, AND THAT THEY WERE AWARE THERE WAS A PROBLEM WITH THEM.*AK

SERVICE BULLETIN 00M12 FROM FORD CALLED FOR REPLACEMENT OF TIMING CHAIN TENSIONER. TENSIONER WAS REPLACED BUT DID NOT SOLVE PROBLEM. RETURNED TO FORD AND WAS CONFIRMED TO BE COMING FROM TENSIONER. WAS DIRECTED BY DEALER THAT THER WAS NO OTHER FIX FOR PROBLEM BUT WOULD NOT CAUSE DAMAGE. WAS TOLD THAT IF PART FAILED FORD WOULD WARRANTY FOR 5 YRS OR 75,000 MILES. PART FAILED CAUSING TIMING CHAIN TO SLIP AND BREAK, CAUSING #6 CYLINDER PISTON TO STRIKE VALVE AND PUT HOLE IN PISTON. FORD NOW STATES THAT THEY ARE NOT RESPONSABLE AND WILL PROVIDE NO RELIEF FOR REPAIR. FORD DEALER ADVISES THAT SHOULD HAVE BEEN COVERED BUT FORD MAKES FINAL DECISION. FORD'S FINAL POSITION IS THAT AGE/MILEAGE OF VEHICLE PROBLEM IS NOW MY PROBLEM. VEHICLE IS 1999 EXPLORER WITH 60,000 MILES WHICH MEETS BOTH OF THEIR CRYTERIA IN THEIR SERVICE BULLETIN. NOW FORD WANTS ME TO PAY $4500 FOR NEW MOTOR.*AK

I PURCHASED A 1999 FORD EXPLORER VIN #[XXX] FROM A WASHINGTON STATE FORD DEALERSHIP IN SEPTEMBER 2002. THE VEHICLE HAD 54,000 MILES ON IT AT THE TIME, I HAVE PUT 7,000 MILES ON IT. THE REAR LIFTGATE BEGAN TO MAKE A CLUNKING/POPPING NOISE RECENTLY, AND BECAME DIFFICULT TO CLOSE. I TOOK IT TO OUR LOCAL FORD DEALER, PORT ANGELES FORD LINCOLN MERCURY, AND THEY TELL ME THAT THE SHEET METAL WHERE THE HINGES ARE MOUNTED IS TEARING AWAY FROM THE STRUCTURE AND THAT IT IS NOT A COVERED ITEM (I DID PURCHASE THE FORD WARRANTY PLAN), AND THAT I WILL NEED TO GO TO A BODY SHOP AND HAVE NEW STEEL PLATES WELDED IN PLACE AT MY EXPENSE. I DO NOT BELIEVE THAT THIS IS MY RESPONSIBILITY, THE STEEL THAT WAS USED WAS OBVIOUSLY NOT STRONG ENOUGH TO SUPPORT USING THIS LIFTGATE, AND I STRONGLY BELIEVE THAT FORD IS LIABLE FOR THIS. CAN YOU HELP ME TO CONFIRM THIS? I AM UNABLE TO USE THE LIFTGATE AT THIS TIME AS THE FORD DEALER SAYS THE LIFTGATE COULD FALL OFF, POSSIBLY INJURING SOMEONE. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODOMETER PROBLEM, AND COSTLY REPAIRS ON A CAR/SUV NOT DISCLOSED AS BEING FROM CANADA. WITHIN 18000 MILES, TRANSMISSION FAILED, ODOMETER DIDNT WORK, BEEN THROUGH 2 SETS OF PLUGS AND WIRES IN 6 MONTHS.

I HAVE A EDDIE BAUER 199 FORD EXPLORER, AND THE AUTOMATIC FUEL PUMP SWITCH WILL JUST SWITCH OFF FOR NO APPARENT REASON. THIS HAS HAPPENED WHILE DRIVING AND AFTER BEING PARKED. NO ACCIDENT HAS OCCURED AS OF YET, BUT THIS IS A VERY DANGEROUS SITUATION.

1999 FORD EXPLORER - GAS PEDAL SEPARATES FROM THE FIREWALL. WHEN DRIVING I NOTICED THAT THE GAS PEDAL KEPT GETTING LOWER TO THE GROUND. I PULLED OVER AND FOUND THAT THE RIVETS WHICH HOLD THE GAS PEDAL INTO THE FIREWALL HAD BECOME SEPERATED AND MY GAS PEDAL ASSEMBLY WAS LYING ON THE FLOOR. *AK

ON 8/3/2003, ACCELERATOR PEDAL SEPARATED WHILE DRIVING. ON 8/4/2003, CONSUMER SCREWED THE PEDAL DOWN TO GET THE VEHICLE TO THE DEALER. DEALER IS CURRENTLY REPAIRING THE VEHICLE. *AK

CROSSBAR UNDER FRONT OF POWER SEAT BROKE I WAS TOLD THE WHOLE ASSEMBLY INCLUDING MOTOR NEEDS REPLACED NOT JUST THE BAR. IT IS LIKE DRIVING ON WATER(FLOATING AROUND). THE WARRANTY WOULD COVER IF THE MOTOR FAILED OR IF IT WAS A NONPOWERED SEAT. THIS IS HAZARDOUS AND SHOULD BE FIXED AS A SAFETY ISSUE.*AK

LTR FM JOHN MURPHY OWNER OF A 1999 FORD EXPLORER REPORTING SPARE TIRE DROPPED FROM VEHICLE. WRITER CONCERNED WITH POSITION OF SPARE TIRES AND VEHICLE. THE CONSUMER'S SON HAD GONE TO THE DEALER TO REPLACE THE DEFECTIVE PART (FMC# F7721A480AB) WHICH WAS IN STOCK. THE PART WAS NOT SUPPOSE TO FAIL PER PARTS DEPARTMENT. *SCC *JB *CB *JB

GAS PEDAL AND THE MOUNTING BRACKET FELL OFF. DEALER STATED THERE WAS NOT DEFECT REPORT, THEREFORE, WE CAN'T FIX IT. *AK

CONSUMER STATES THAT REAR WINDSHIELD WIPER OPERATED POORLY AFTER A PART WAS REPLACED.*AK

AIR BAG WARNING LIGHT ILLUMINATED, UNIVERSITY FORD SERVICE REP SAID LIGHT ON MEANS AIR BAG WILL NOT DEPLOY. SERVICE REP SAID IT WOULD COST $500 TO REPLACE WIRING HARNESS IT HAS A SHORT IN IT. I WAS TOLD EXTENDED WARRANTY WOULD NOT COVER THIS PROBLEMS.*AK

ON JULY 13, 2003, I WAS DRIVING MY 1999 EXPLORER AND THE BOLT HOLDING THE SEATBACK UP SNAPPED AND THE SEAT FLOPPED BACK. I HAD MY FAMILY IN THE CAR. I SPOKE WITH FORD WHO TOLD ME TO TAKE THE CAR TO THE DEALER TO LOOK AT THE SEAT.*AK ALSO, THE CAR HAS A HISTORY OF STALLING WHILE MOVING. IT HAS HAPPENED ON THE HIGHWAY SEVERAL TMES AND LUCKILY HAS NOT LED TO AN ACCIDENT. I HAVE TAKEN IT TO FORD SEVERAL TIMES TO DISCUSS THE PROBLEM AND I HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE UNTIL THE "CHECK ENGINE" LIGHT COMES ON. THEY APPARENTLY CAN NOT DIAGNOSE THE PROBLEM UNTIL THE CAR'S COMPUTER SENSES A PROBLEM.

1999 FORD EXPLORER-INTERMITTENT PROBLEM OF VEHICLE STALLING OUT AND CUTTING OFF AT VARIOUS SPEEDS AFTER TAKING FOOT OFF THE ACCELERATOR. MOST SERIOUS WAS WHEN EXITING AN INTERSTATE HIGHWAY AT HIGH SPEED AND LOSING POWER STEERING AND POWER BRAKES, AND THUS NEARLY LOSING CONTROL OF THE VEHICLE. PROBLEM WAS ULTIMATELY DIAGNOSED AS A FAULTY IDLE CONTROL VALVE. BECAUSE THE PROBLEM WAS INTERMITTENT WHEN IT FIRST STARTED (NOVEMBER OF 2002), THE FORD DEALER COULDN'T DIAGNOSE IT UNTIL THE VALVE FINALLY FAILED COMPLETELY (JULY OF 2003).*AK

REAR WINDSHIELD WIPER SWITCH/MOTOR FAILED FROM TIME TO TIME.*AK

VEHICLE SHUT OFF WITHOUT WARNING.*MR WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE MADE A GRINDING NOISE AND DID NOT MOVE. THERE WAS NO WARNING LIGHTS INDICATING THERE WAS A PROBLEM. *TS. THE DEALER INFORMED THE CONSUMER THE TRANSMISSION HAD EXPERIENCED AN INTERNAL FAILURE.*JB

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING LEFT DRIVER SIDE WHEEL HAS A SQUEAKING NOISE WHILE APPLYING THE BRAKES. *AK

DRIVER SEAT RECLINE MECHANISM FAILURE, FRAME OF SEAT CRACKED, SEAT STUCK IN RECLINE. *AK

THE VEHICLE'S SEAT BACK GAVE WAY WITHOUT WARNING WHEN THE CONSUMER EXITED THE PARKING LOT. HE SUSTAINED MINOR NECK AND LOWER BACK INJURIES. THE DEALER STATED A BOLT HAD BROKEN/SHEARED OFF LEAVING THE SEAT UNSUPPORTED. *PH *JB *CB

CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE DRIVER SEAT WILL FULLY RECLINE BACK CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. *AK

AIR BAGS DID NOT OPEN I WAS INVOLVED IN 2 MAJOR ACCIDENTS IN MY FORD EXPLORE 1999 BOTH ACCIDENTS WERE FRONT IMPACT AND NOW I HAVE TO GET SURGERY IN MY BACK. *NLM

IN RE TO THE DRIVER'S SEAT: THE CONSUMER'S DAUGHTER WAS IN THE BACK SEAT WHEN SHE ASKED TO PLACE THE SEAT IN AN UPRIGHT POSITION AS IT WAS LYING AGAINST HER KNEES. THE CONSUMER FOUND A SINGLE BOLT WHICH HAD SNAPPED OFF AND CAUSED THE SEAT TO REMAIN IN THE DOWN POSITION. (THE METAL LOOKED AS IF IT WERE DEFECTIVE) *AK *SCC *JB

AIR BAG LIGHT CONTINUALLY APPEARED ON THE DASHBOARD. THIS VEHICLE HAD ALREADY TWO FRONT COLLISIONS AND NEITHER OF THE AIR BAG DEPLOYED. DEALER HAS INSPECTED, AND COULD NO DUPLICATE OR CORRECT THE PROBLEM. *AK

REAR WINDSHIELD WIPER MOTOR FAILED. CAUSED LOSS OF VISIBILITY THROUGH BACK WINDOW. REAR POWER WINDOW MOTOR FAILED. ACCELERATOR PEDAL VIBRATES ON ACCELERATION. (USUALLY WHILE MERGING ON TO HIGHWAYS) PARKING BRAKE INDICATOR LIGHT DOES NOT ALWAYS LIGHT WHEN PARKING BRAKE IS ACTIVE. RATTLE AND VIBRATION FROM CATALYTIC CONVERTER COVER. *JB

COMPLAINT AGAINST FORD MOTOR COMPANY DEFECTIVE PARTS AND REFUSAL OF A REFUND EVEN AFTER RECALL. *MR THE STEERING HAD BECOME UNCONTROLLABLE AND THE VEHICLE DIED OUT. THE PCM HAD TO BE REPROGRAMMED ALONG WITH THE REPLACEMENT OF THE IAC VALVE. THE SAME THING HAPPENED TO THE CONSUMER'S BROTHER'S SUV AS WELL. *SCC *JB

WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY REPROGRAMMED THE PCM AND REPLACED THE IAC VALVE. THE CONSUMER PAID FOR THE REPAIRS OUT OF POCKET BECAUSE THE WARRANTY EXPIRED AND THE VEHICLE WAS NOT PAR OF RECALL 00V395. THE CONSUMER COULD NOT BE REIMBURSED FOR THE REPAIRS. *CB *NLM