1999 Ford Explorer complaints

REAR WINDOW EXPLODED IN MY GARAGE. *AK

ARM REST IN THE BACK OF THE TRUCK IS IN THE WAY OF WHERE THE CHILD SEAT IS THE BEST PLACE TO GO.DEALER WAS CONTACTED AND STATED THAT THEY MAKE NO OTHER SEATS. *AK

POOR DESIGN OF THE PASSENGER SEAT (BENCH) WILL NOT LOCK IN PLACE. HOWEVER, WHEN A PASSENGER IS GETTING OUT OF THE VEHICLE THE BENCH TILT UP IN THE REAR PART OF SEAT CAUSING FAILURE WHICH COULD RESULT IN POSSIBLE INJURY. *YC

THE WIPERS GO ON AT WILL; STOP AT WILL; RAINING OR NOT RAINING. INTERMITTENT. HAVE NO FAST WIPER SPEED OR WINDSHIELD WASHER. DEALER ORDERED PART (STICK FOR WIPERS/TURN SIGNAL). IT JUST CAME IN. I'LL SEE IF THAT FIXES THE PROBLEM.

INTERMITTENTLY WINDSHIELD WIPERS BECAME INOPERABLE. DEALER HAS INSPECTED THE VEHICLE . *AK

WHEN APPLYING BRAKES BETWEEN 45 TO 50MPH VEHICLE PULLS TO THE LEFT. DEALER HAS SEEN VEHICLE 4 TIMES, AND REPLACED PADS/ROTORS,AND CALIPERS. PROBLEM STILL EXISTS. *AK

WINDSHIELD WIPERS INTERMITTENTLY COME ON AND OFF. CONSUMER CONTACTED DEALER. *AK

WINDSHIELD WIPERS WOULD NOT WORK PROPERLY. VERY ERRATIC. COME ON/OFF BY THEMSELVES. THE PROBLEM IS GETTING WORSE. CAUSING THE DRIVER TO HAVE POOR VISIBILITY IN THE RAIN. HAD WIPERS REPAIRED BY DEALER ONCE. NOW INFORMED MANUFACTURER IS REDESIGNING WIPER PART & WILL NOT REPAIR. *AK

THE REAR LEFT SIDE WINDOW EXPLODED UNEXPECTEDLY WHICH MAY HAVE CAUSED INJURIES. DEALER CLAIMED IT MAY BE THE HEAT. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK

KEY WOULD NOT TURN ON IGNITION. CAR TOWED ON FLATBED TRUCK TO DEALER IN TRAVERSE CITY MICHIGAN. I REGARD THIS AS A SERIOUS SAFETY ISSUE. WE DON'T WANT CARS FAILING TO START AND NEEDING TO BE DRAGGED ACROSS PAVEMENT DUE TO LOCKED 4 WHEEL DRIVE. IF THIS HAPPENED AT NIGHT, ON A BRIDGE,ETC., COULD CAUSE MAJOR ACCIDENTS, OR ABDUCTIONS. I AM DISALLUSIONED THAT AN IGNITION SWITCH COULD FAIL AFTER 2300 MILES. TOW TRUCJK OPERATOR SAID HE HAD TOWED THREE NEW FORD PRODUCTS IN A 2 WEEK SPAN TO DEALER WITH SAME IGNITION SWITCH FAILURE. I WOULD LIKE THIS INVESTIGATED AND A SAFETY RECALL ISSUED IF FACTS WARRANT, THANK YOU.

WINDSHIELD WIPERS WILL NOT WORK.EALER HAS BEEN CONTACTED, AND STATED THAT THE PART NEEDED A GEM MODULE THAT CONTROLVARIOUS ELECTRONIC PARTS. *AK

WINDSHIELD WIPERS COME ON WITHOUT APPLICATION AND WHEN TURNED ON THEY DO NOT COME ON HIGH SPEEDS. DEALER DOES NOT HAVE A SOLUTION. *AK

PART ON ORDER FOR 6 WEEKS

WINSHIELD WIPERS WORK INTERMITTENTLY EVEN THOUGH THEY ARE TURNED OFF. DEALER WAS CONTACTED BUT INFORMED ME THEY COULD NOT FIX THE PROBLEM PENDING ADDITIONAL INFORMATION FROM FORD. THIS IS A SIGNIFICANT ANNOYANCE.

WINDSHIELD WIPERS COME ON WITHOUT APPLICATION AND SOMETIMES THEY DO NOT COME ON AT HIGH SPEEDS. ONLY FUNCTIONS ON INTERMEDIATE SPEED. DEALER SAYS NEEDS NEW MODULE. *AK

WINDSHIELD WIPERS COME ON WITHOUT APPLICATION. SOMETIMES THEY STOP DURING PERFORMANCE OR DO NOT COME ON AT ALL. DEALER CAN'T FIX THEM. *AK

WHILE DRIVING STEERING WHEEL PULLS TO THE RIGHT. DEALER CAN'T FIND THE PROBLEM. *AK

WHEN TURN SIGNAL IS APPLIED OR VEHICLE HITS A BUMP, WINDSHIELD WIPERS COME ON. DEALER HAS NOT SEEN VEHICLE. *AK

ALTHOUGH THIS IS NOT A FALIURE OF A PART, AT LEAST NOT YET, THERE IS AN INTERMITTANT RUBBING SOUND COMING FROM THE FRONT OF THE VEHICLE WHEN SLOWLY EXCELERATING. MY VEHICLE MAKES THIS NOISE AND MY FRIEND'S MAKES THE SAME NOISE. WE PURCHASED BOTH THESE VEHICLES AT THE SAME TIME. THE VEHICLE HAS BEEN IN FOR SERVICE THREE TIMES AND THE PROBLEM HAS YET TO BE CORRECTED AND FORD DOES NOT HAVE A SERVICE BULLITEN FOR THIS PROBLEM.

ALL PROBLEMS ARE ELECTRICAL:WIPERS/WASHER FAILED-TRANSMISSION SHIFTED ERRATICALLY-4WD FAILED TO ENGAGE. AFTER CONNECTOR REPAIRS, REPLACING 3 WIRE HARNESSES AND PCM, PROBLEM HAS APPARENTLY BEEN FIXED--FOR NOW. WIPER/4WD PROBLEMS APPEAR RELATED TO GEM (GENERAL ELECTRONICS MODULE) AND WIRING HARNESSES. TRANSMISSION SHIFTING PROBLEMS ASSOCIATED WITH PCM (POWERTRAIN CONTROL MODULE). THIS PROBLEM OCCURRED AT 1150 AND 2500 MILES INCLUDING 3 DIFFERENT VISITS TO SERVICE DEPT. VEHICLE OUT OF SERVICE NEARLY 3 WEEKS IN 2 1/2 MONTHS OF OWNERSHIP.

WIPERS WILL NOT WORK AT TIMES

TURN SIGNAL/WINDSHIELD WASHER - WASHER FLUID SOMETIMES FAIL WHEN "PUSHED-IN" . NO "HIGH" SPEED ON WIPERS. WIPERS GO ON WHEN USING TURN SIGNAL & THEY ALSO START WITHOUT TURNING THEM ON.

WINDSHIELD WIPERS TURN ON WITHOUT TOUCHING THE SWITCH ON NUMEROUS OCCASSIONS.

WINDSHILD WIPERS SOMETIMES COME ON BY THEMSELVES. WIPERS DO NOT ALWAYS WORK IN CONTINUOUS MODE. WASHER DOES NOT ALWAYS WORK(IMMAGINE DRIVING THROUGH DIRTY SNOW WHEN THIS HAPPENS) SEEMS MANY EXPLORERS HAVE THIS PROBLEM. DEALER DOESN'T KNOW WHEN PARTS WILL BE DELIVERD. I QUESS FORD IS WAITING FOR A MAJOR ACCIDENT TO OCCUR. THIS IS A VERY SERIOUS PROBLEM. IMAGINE DRIVING THROUGH A HEAVY RAIN AND BEING ABLE TO USE WIPERS IN CONTINOUS MODE OR HAVING DIRTY SNOW ON THE WINDSHIELD AND NOT BEING ABLE TO WASH IT OFF WHILE ON A SUPERHIGHWAY.

WINDSHIELD WIPERS STAY ON. CONSUMER HAS THE SWITCH SET AT OFF, AND THE WINDSHIELD WIPERS STILL COME ON. *YC

THE FRONT / REAR SHOULDER BELTS RIDE UP ON THE NECKS OF THE DRIVER & PASSENGERS. IF DRIVER OR PASSENGERS ARE UNDER 5 FT., THE BELT WILL NOT STAY ON THEIR SHOULDER AREA. THE VEHICLE HAS BEEN TAKEN TO THE DEALER & CONSUMER WAS INFORMED BY THE MECHANIC THAT NO ADJUSTMENT CAN BE MADE TO CORRECT PROBLEM. *AK *ML

WINDSHIELD WIPERS COME ON WITHOUT APPLICATION, SOMETIMES THE WIPERS STOP WORKING IN THE MIDDLE OF OPERATION. AND SOMETIMES THE WIPERS WILL NOT COME ON AT ALL. MANUFACTURER/DEALER HAVE BEEN NOTIFIED ABOUT THE PROBLEM. PART HAS BEEN ORDERED TO CORRECT PROBLEM. *AK

WINDSHIELD WIPERS DO NOT WORK PROPERLY, THEY COME ON WHEN THE TURN SIGNAL NOT IS ACTIVATED, AND WHEN THEY ARE NEEDED THEY DO NOT ACTIVATE. DEALER HAS BEEN CONTACTED. *AK

CONSUMER HAS RECEIVED A RECALL FOR THE BRAKE LINES IN JULY OF 99. THE DEALER WAS NOTIFIED REGARDING THE RECALL ON JULY 16, 99, AND SCHEDULED AN APPONTMENT FOR REPAIRS. WHEN CONSUMER WENT TO THE DEALERSHIP, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. *AK

THIS VEHICLE WAS HIT IN THE REAR END BY ANOTHER VEHICLE AT ABOUT 30 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY, ALSO THE FRONT DRIVERS SEAT COLLAPSED, WHEN WELDS HOLDING SEAT FRAME FAILED, THROWING THE DRIVER FOWARD INTO THE STEERING WHEEL, THEN FALLING BACKWARD. DEALER HAS BEEN CONTACTED.

WIPERS CYCLE WHEN TURN SIGNAL ACTUATED. WIPERS CYCLE FOR NO REASON. WIPERS WORK ON HIGH SPEED ONLY INTERMITTENTLY IF AT ALL. WIPERS ALWAYS WORK ON LOW AND INTERMITTENT SPEEDS.

PERSISTENT PROBLEM WITH THE WINDSHIELD WIPERS TURNING ON AND OFF BY THEMSELVES INDICATING A PROBLEM AND QUESTIONING THEIR REALIABILITY. BOTH THE DEALER AND FORD MOTOR CORP. INDICATED THEY KNEW OF PROBLEMS OF THIS NATURE WITH THIS MODEL VECHICLE BUT SAID THEY WOULD NOT HAVE A SOLUTION TILL MAYBE THE END OF THE YEAR.

WINDSHIELD WIPERS OPERATE ERRATICALLY, AND UNRELIABLY.......TURNING ON BY THEMSELVES AND WHEN TURN SIGNALS ACTIVATED, TURNING OFF/CHANGING SPEEDS BY THEMSELVES WHEN TURNED ON.

WINDSHIELD WIPERS COME ON WHEN IN OFF POSITION AND DO NOT ALWAYS WORK PROPERLY WHEN IN ON POSITION. WE HAD OUR EXPLORER INTO DEALER ON JULY 24 FOR MULTIPLE PROBLEMS, ONE BEING THE WINDSHIELD WIPERS. THE PART WAS ORDERED AND STILL HAS NOT COME IN. IT IS VERY DANGEROUS WHEN YOU ARE DRIVING DOWN THE ROAD WHEN THE WIPERS START WORKING WHEN THEY DON'T NEED TO OR STOP WORKING PROPERLY WHEN YOU NEED THEM.

REAR MIDDLE SEAT BELT CONTINUES TO TIGHTEN ON REAR PASSENGER. NLM

VEHICLE WAS INVOLVED IN A SIDE COLLISION AT 30MPH. THE POINT OF IMPACT WAS BETWEEN THE FRONT AND REAR DOORS ON THE PASSENGER'S SIDE. UPON IMPACT, VEHICLE ROLLED OVER 40 FEET, RESULTING IN MINOR INJURIES. MANUFACTURER WILL BE NOTIFIED. *AK

WHENEVER TRUCK IS DRIVEN THERE IS A TAPPING NOISE COMING FROM THE ENGINE. THE EXPLORER WAS TAKEN TO THE DEALERSHIP 3 TIMES FOR THIS PROBLEM. THE FIRST TIME DEALER STATED THAT THE CONDITION WAS A NORMAL CONDTION. SECOND TIME THE EXHAUST BOLTS WERE REPLACED. THE THIRD TIME THE EGR VALVE WAS REPLACED. THE TRUCK IS STILL BEING SERVICED FOR THE CONDITION. WINDSHIELD WIPERS COME ON BY THEMSELVES DUE TO ELECTRICAL SHORT IN THE MULTI-FUNCTION SWITCH. *AK

WINDSHIELD WIPERS WOULD OPERATE WHILE SWITCH IS OFF, CAUSING POOR VISIBILITY WHICH MAY LEAD TO AN AUTOMOBILE CRASH. CAN NHTSA HELP IN THIS MATTER. *AK

ON FOUR OCCASIONS THE ELECTRICAL SYSTEM FAILED CAUSING THE WINDSHIELD WIPERS & WINDOWS INOPERABLE, ON ONE INCIDENT THE WINDSHIELD WIPERS FAILED ALMOST RESULTING IN COLLISION IN BAD WEATHER CONDITION. *YC

WINDSHIELD WIPERS COME ON WHEN HITTING A BUMP OR WHEN TURNING ON THE TURN SIGNALS. ALSO THE WIPERS WILL CUT OFF WHEN TURN SIGNALS ARE APPLIED IF ALREADY ON. HAPPENS INTERMITTENTLY. *AK

WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES WITH SWITCH TURNED OFF AND WILL NOT GO INTO IN FAST SPEED, CAUSING POOR VISIBILITY. WIPERS ALSO TURN ON BY THEMSELVES WHEN VEHICLE HITS A BUMP AND SOMETIMES WHEN VEHICLE IS STARTED. PARTS ON BACK ORDER FOR 2 WEEKS. *AK

FRONT WINDSHIELD WIPERS TURN ON AT TIMES AND CAN NOT BE STOPPED. ALSO AT TIMES WILL NOT GO TO HIGH SPEED WIPING, SEEMS TO USUALLY HAPPEN IMMEDIATELY AFTER WIPERS COME ON BY THEMSELVES. I JUST RETURNED FROM A TRIP AND DETERMINED THAT THIS USUALLY HAPPENS NEAR TRAFFIC LIGHTS OR IN VALLEYS, SO IT MAY BE RADIO FREQUENCY RELATED.

AIR BAG LIGHT KEEPS COMING ON WHILE DRIVING. HAVE TAKEN TO DEALER AT 5 DIFFERENT TIMES FOR REPAIR. EACH TIME MECHANIC REPAIRED IT, 2 MONTHS LATER, THE AIR BAG LIGHT CAME ON AGAIN. *AK

ONGOING PROBLEM WITH WINDSHIELD WIPERS COMING ON INTERMITTENTLY WITH THE WIPER SWITCH IN AND OFF POSITION. WIPERS WOULD COME ON FOR A FEW SECONDS, STOP AND RESUME AGAIN. DEALER HAS INSPECTED VEHICLE AND INFORMED CONSUMER THAT THEY DID NOT HAVE THE PARTS TO FIX THE PROBLEM. CAN NHTSA HELP IN THIS MATTER. *AK

WINDSHIELD WIPERS ONLY WORK ON LOW SPEED, AND COME ON WITHOUT WARNING. DEALER CAN'T FIX PROBLEM. *AK

IN JAN, 1999 I RECEIVED AUTHORIZATION FOR INSTALLATION OF AN ON-OFF SWITCH FOR THE DRIVER AIRBAG. I FOUND AN AUTO SHOP WHO WILL INSTALL THE SWITCH, YET FORD REFUSES TO PROVIDE THE SHOP WITH THE SWITCH. SINCE JAN, 1999 THEY HAVE SAID THERE IS A THREE WEEK BACKUP ON PARTS, AND THEY HAVE BEEN STALLING FOR EIGHT MONTHS. SINCE FORD CREATED A LIFE-THREATENING SITUATION BY INTALLING AIR-BAGS WITHOUT THE SWITCHES THEY ARE OBLIGED TO NOW PROVIDE CONSUMERS WITH THE NECESSARY EQUIPMENT TO RECTIFY THE SITUATION. FORD'S RECKLESS DELAY TACTIC IS CRIMINAL.

THE WINDSHIELD WIPERS DO NOT FUNCTION IN THE HIGH SPEED. ALSO, THE WIPERS TURN OFF AND ON AT WILL. WE HAVE REPEATEDLY CALLED THE FORD DEALER AND HAVE BEEN TOLD FORD MOTOR IS AWARE OF THE PROBLEM BUT AS OF TODAY, HAVE NOT COME UP WITH A SOLUTION. THE WINDSHILD WIPERS FAILURE TO WORK IN THE HIGH SPEAD PUT US AS RISK ON JULY 31 WHILE TRAVELING ON THE OHIO TURNPIKE IN A SEVERE THUNDERSTORM. WE WERE UNABLE TO SEE THROUGH THE WINDSHIELD AND HAD TO PULL TO THE SIDE OF THE ROAD UNTIL THE RAIN SUBSIDED. THIS PROBLEM IS MORE THAN AN INCONVENIENCE, IT IS A SAFETY HAZARD! OUR LOCAL FORD DEALERSHIP IS UNABLE TO GIVE ME A DATE THAT REPLACEMENT PARTS WILL BE AVAILABLE TO FIX THIS PROBLEM.

VEHICLE EXPERIENCED ACCELERATION PROBLEMS ON SEVERAL OCCASIONS, WILL NOT ACCELERATE PROPERLY, UNABLE TO BE REPAIRED AT THIS TIME. MJS

WINDSHIELD WIPERS FAIL CONTINUALLY IN RAIN, NO REPLACEMENT PART (MODULE) AVAILABLE AT THIS TIME TO RECTIFY. MJS

WINDSHIELD WIPERS COME ON AT WILL, AND HIGH SPEED WON'T OPERATE. TWICE HAVE BEEN CAUGHT IN VERY HEAVY RAIN AND UNABLE TO SEE SAFELY WITHOUT HIGH SPEED WIPERS. DEALER HAS SEEN VEHICLE TWICE, AND STILL NOT FIXED. SECOND PART ON ORDER, AND NO CALL FROM DEALER WITHIN PROMISED TIME PERIOD. SECOND DEFECT FIRST OCCURRED ON THE DATE OF THIS COMPLAINT---REAR WIPER/WASHER WOULD NOT OPERATE AT ALL. AFTER VEHICLE TURNED OFF AND SAT APPROXIMATELY ONE HOUR, REAR WIPER THEN WORKED. SEEMS TO BE AN ELECTRICAL PROBLEM, LIKE THE FRONT WIPERS. THIRD DEFECT IS NOISY FRONT PASSENGER SEAT SEAT BELT ANCHOR.