1999 Ford Explorer complaints

CONSUMER REQUESTED REIMBURSEMENT FOR FAULTY TIRES BUT HAS NOT RECIEVED REFUND TO DATE, CONSUMER HAS SUBMITTED ALL ORIGINALS AND REQUIRED DOCUMENTATION BUT MANUFACTURER SAYS THEY DONT HAVE IT (FIRESTONE WILDERNESS AT). NLM

I WAS DRIVING ON A HIGHWAY WHEN A CAR ATTAMPTED TO CHANGE THE LANES AND HIT MY CAR. THE OTHER CAR WAS TURNED ACROSS MY LANE AND I HIT THE CAR WITH MY FRONT RIGHT SIDE, THEN MY CAR WAS PUSHED ONTO THE CONCRETE DIVIDER AND I HIT THE DIVIDER WITH MY FRONT LEFT SIDE, ALL WHEN TRAVELING ABOUT 60 MPH. THE PASSANGER SEAT BELT DIDN'T LOCK UP, AND MY WIFE WAS THROWN ON THE DASHBOARD. I ALSO HIT THE STEARING WHEEL WITH MY HEAD, AND BECAUSE I WEAR GLASSES I HAVE SOME FACIAL INJURIES. AT THE WHOLE TIME WHEN THE ACCIDEND OCCURED, NONE OF THE AIR BAGS HAD DEPLOYED.*AK

FIVE WARRANTY WORK ORDERS AND FOUR RECALL (99S18, 00S04, 30382, 99S09) WORK ORDERS CAUSES CONCERNS WITH SAFETY AND MANUFACTURER QUALITY CONTROL. I HAVE WRITTEN FORD MOTOR COMPANY, AND HAVE NOT RECEIVED RESPONSE. PLEASE CONTACT ME WITH ANY QUESTIONS. NO SAFETY DEFECT MNENTIONED IN SUMMARY. *AK

TIRESIZE: 16 INCH, NO DOT NUMBER. INSUFFICIENT INFORMATION. *AK

EXTENDED STOPPING DISTANCE. CONSUMER NORMALLY TRAVELED AT 55-60MPH.NHTSA RECALL 99V123000/ MANUFACTURER'S RECALL 99S16. DEALER CHECKED FOR RECALL, THIS VEHICLE WASN'T INCLUDED ALTHOUGH IT HAD SAME DEFECT. *AK

INSTRUMENTS PANEL LIGHTS KEEP GOING OUT INTERMITTENTLY. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND STILL UNABLE TO LOCATE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

TIRES: DEVELOPED A VIBRATION AS THOUGH THERE WAS A BUMP ON A TIRE ON THE VEHICLE. I HAD THIS CHECKED ON SEVERAL OCCASIONS AT THE DELERSHIP AND AT THE FIRESTONE STORE IN OUR AREA. THE DEALERSHIP TELLS ME EVERYTIME I TAKE IT IN THAT THE TIRES NEED ROTATED. THESE TIRES MUST HAVE BEEN ROTATED ON 10 DIFFERENT OCCASIONS BY EITHER MYSELF OR THE DEALERSHIP. THIS DOES NOT CHANGE THE BUMPING BUT DID SEEM TO ALTER THE ORIGINATION POINT OF THE VIBRATION. BRAKES: THE BRAKES CONTINUE TO SQUEEL AND ON TWO OCCASIONS FADED AS THOUGH THERE WERE NO BRAKES. THE DEALERSHIP STATES THEY CAN'T FIND THE PROBLEM. THIS WAS CHECKED SEVERAL TIMES. 4WD: THE COMPUTER WOULD THROW THE 4WD IN AND OUT OF OPERATION WHILE DRIVING DOWN THE ROAD AT ANY SPEED. AT FIRST THE DEALERSHIP COULD NOT FIND THE PROBLEM. LATER THEY DETERMINED THAT IT WAS THE COMPUTER. IT STILL APPEARS TO DO THIS ON OCCASION BUT IT IS DIFFICULT TO TELL WITH THE OTHER BUMPS AND VIBRATIONS CAUSED BY THE TIRES. BOTH THE DEALERSHIP AND FIRESTONE HAVE LOOKED AT THE TIRES WHICH STILL HAVE GOOD TREAD AND STATED THEY WERE FINE. ALL OF THESE HAVE BEEN PRESENT SINCE THE VEHICLE WAS NEW AND HAVE BEEN CHECKED ON NUMEROUS OCCASIONS THROUGHOUT OUR OWNERSHIP. THIS IS A LEASED VEHICLE. OTHERWISE IT WOULD BE GONE! *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

COMING TO STOP , PULLING INTO PARKING SPACE, AND ABOUT TO APPLY BRAKES WHEN VEHICLE ACCELERATED/ SURGED FOWARD AT A HIGH RATE SPEED, CAUSING VEHICLE TO GO OVER CONCRETE PORCH ,KNOCKED OVER 6*6 POLE, AND HIT WALL OF RESTAURANT. DURING ACCELERATION CONSUMER SLAMMED ON BRAKES, BUT VEHICLE WOULD NOT STOP UNTIL 5-6 FEET LATER.*AK FIRESTONE WILDERNESS AT TIRES CAUSED TRAUBLE TO THE CONSUMER AND HAD TO BE REPLACED BY BF GOOD RICH TIRES. *YH

THE VEHICLE BECAME VERY UNSTABLE WHEN THE CONSUMER TURNED THE STEERING WHEEL TO THE RIGHT GRADUALLY. *MJS

TIRE INFLATION PRESSURE IS NOT CLEAR, FIRESTONE RECOMMANDS 30 PSI, 26 PSI IS LISTED ON COMPLIANCE STICKER, WHO SHOULD CONSUMER BELIEVE? *CJ

CONSUMERS FIRESTONE TIRE FAILED 5 MONTHS PRIOR TO RECALL 00T-005 CAUSING THE VEHICLE TO ROLLOVER 5-6 TIME, CONSUMER SUSTAINED SEPARATED SHOULDER AND LEFT HIP HEMATOMA. NLM

FIRESTONE WILDERNESS AT TIRES (P255 70 R16) EXPERIENCE ROAD NOISE. *SLC

TIRE IS THE IN SPARE POSITION, ALL OTHER FIRESTONES WERE REPLACED WHEN I PURCHASED THE VEHICLE. SPARE IS FULL OF CRACKS AND WAS NEVER ON THE ROAD. IT IS NOT PART OF THE CURRENT RECALL.( DOT NUMBER: )

WHILE TRAVELING DOWNHILL WITH NO ACCELERATION, ALLOWING THE ENGINE TO PROVIDE SOME BRAKING, THE CONSUMER NOTICED THERE WAS NO BRAKING FROM THE ENGINE AND THE TRANSMISSION WAS REPLACED, THE CONSUMER WAS NOT SATISFIED WITH THE REPAIR BECAUSE THE TRANSMISSION WAS REPLACED WITH A REBUILT ONE. NLM

SEVERE HESITATION PROBLEMS WHEN ACCELERATOR PRESSED VEHICLE ALMOST STALLS OUT. *AK

HAD TIRES REPLACED WITH MICHELIN BRAND BECAUSE OF FIRESTONE RECALL. *JG

AIRBAG LIGHT COMES ON. THERE IS AN ELECTRIC SHORT THAT'S SHUTS AIRBAG MODULE. WHICH MEANS AIRBAG WON'T DEPLOY UPON IMPACT. DEALER HAS TRIED LOTS OF REMEDIES,BUT NOTHING WORKS.*AK

FIRESTONE TIRE EXPERIENCED A FAILURE AND CONSUMER REQUESTED REIMBURSEMENT FOR THE TIRE AND THE DAMAGED WHEEL, FIRESTONE DENIED THE REQUEST SAYING THAT THE PURCHASE DATE WAS PRIOR TO JANUARY 1, 2000, HOWEVER THE CONSUMER SAYS THE PURCHASE DATE WASN'T UNTIL JULY 22, 2000. *SLC

SPEED CONTROL CABLE WAS REPLACED FOR RECALL 99V062000/ MANUFACTURER'S 99S09. AFTER VEHICLE CAME FROM DEALER ABS LIGHT CAME ON & STAYED ON. ABS LIGHT DIDN'T COME ON UNTIL SPEED CONTROL CABLE WAS REPLACED.*AK

VEHICLE PARKED. BEEN CHECKING TIRES EVERYDAY. NOTICE SLITS ALL AROUND THE TIRES NEAR THE TREAD & THE CASING. TIRES WERE MANUFACTURED IN CANADA. FIRESTONE WILDERNESS. *AK

PEE00 020; VEHICLE WAS IN SHOP FOR REPAIRS. MECHANIC STATED THAT ALL FOUR TIRES WERE SHOWING TREAD SEPARATION. LEFT FRONT TIRE WAS SHOWING MORE TREAD SEPARATION. ALSO, FIFTH TIRE HAD TREAD SEPARATION. THERE WAS NO INJURIES. *AK

I UNDERSTAND THAT THESE TIRES WERE NOT MADE AT THE DECAUTER PLANT,HOWERER, THE TIRES ARE SPLITTING AND SEPERATING AT THE LETTERS AND JUST ABOVE THE LETTERS THEY ARE CRACKING. THE LOCAL DEALER WAS THE ONE THAT BROUGHT THIS TO MY ATTENTION. I TRIED TO CONTACT THE MANUFACTOR BUT THE ADVISED ME THAT THEY COULD NOT HELP ME BECAUSE THE TIRES ARE NOT ON THE RECALL. MY WIFE DRIVES THIS TRUCK 100 MILES ROUND TRIP DAILY TO WORK AND I AM CONCERNED FOR HER SAFETY. PLEASE HELP US FOR WE DO NOT HAVE THE MONEY TO PURCHASE NEW TIRES AND FEEL THAT WE SHOULDN'T HAVE TO. THANKS ROBERT EDWARDS. *AK (DOT NUMBER: E4 02 7477 TIRESIZE: P235-75R15)

VEHICLE FAILS TO START ON OCCASION; RUNS ROUGH ON OCCASION.. *AK

WHILE REPLACING FIRESTONE TIRES RECALL INDEPENDENT TIRE CENTER NOTICED THREE OUT OF FOUR ALUMINUM WHEELS WERE OUT OF ROUND AND UNABLE TO BALANCE THE TIRES. DEALER / MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOTHING WOULD BE DONE. PLEASE FILL FREE TO PROVIDE ANY FURTHER DETAILS. *K

WHILE TRAVELING 65MPH LEFT REAR TIRE BLEWOUT. PRIOR TO BLOWOUT, HEARD A PLUMP. LOST CONTROL OF VEHICLE & ENDED UP IN AN EMBANKMENT. THEN, SLID BETWEEN TWO TREES AFTER GOING AIR BORNE. AIR BAGS DEPLOYED. DRIVER SUFFERED FRACTURED WRIST. TIRE HAD A "V" SHAPE IN TIRE TREAD. VEHICLE DECLARED TOTALED.*AK

NO FAILURE YET BUT POOR HANDLING AND VISIBLE CRACKING. FIRESTONE DEALERS WILL NOT CERTIFY AS TO BEING SAFE, NOR WILL THEY REPLACE THE TIRES. I WILL REPLACE, BUT I WANT FIRESTONE TO PAY FOR MY NEW TIRES.*AK (TIRESIZE: 255/70/16)( DOT NUMBER: TIRE SIZE: 255/70/16 )

WHILE USING MY TURN SIGNALS TURNING LEFT I NOTICED THE FLASHER ON THE DASH HAD FROZEN AND THAT SMOKE WAS POURING OUT OF THE HAZARD FLASHER BUTTON AND ALSO OUT OF THE BASE OF THE TURN SIGNAL STEM. THIS CAN BE REPEATED ALMOST EVERY TIME I USE THE LEFT TURN SIGNAL. THE DEALSHIP WILL BE LOOKING AT IT ON 10/27/2000.*AK (DOT NUMBER: VDHL)

CONSUMER DEFECTIVE FIRESTONE TIRES CAUSED THE VEHICLES FRONT END TO SHAKE WHILE DRIVING AT HIGHWAY SPEEDS. NLM

WHEN PUTTING ON NEW TIRES CONSUMER NOTICED THAT WHEN WHEELS WERE WELDED THEY WAS NOT DOWN GRINDED SMOOTHLY. CONSUMER COULD SEE WHEELS MOVE SIDE TO SIDE. ALSO, WHEELS WERE VIBRATING VIOLENTLY . PLEASE PROVIDE FURTHER INFORMATION.*AK

ONE OF THE TIRES BEGAN TO SPLIT NEAR THE TOP OF THE TIRE BY THE THREAD I HAD ALL OF MY TIRES REPLACED BEFORE THEY CAUSE ME AN ACCIDENT I HAD NO HELP FROM FIRESTONE AFTER I HAD TRIED TO GET THEM REPLACED AT DIFFERENT FIRESTONE, STORES AROUND TOWN, IF FIRESTONE NEW ABOUT THE DEFECT AS I THINK THEY DID YOU SHOULD DO SOMETHING ABOUT IT NOW IM HAVING PROBLEMS GETTING MY REINBURSEMENT FROM THE TIRES I BOUGHT AND I GOT A LETTER FROM FIRESTONE TRYING TO PUT THE BLAME OF THE ACCIDENTS ON FORD OR ON THE AMOUNT OF AIR IN THE TIRE OR THAT THEY MIGHT HAVE BEEN NOT PROPERLY FIXED AFTER A FLAT AND THATS WHY THERE HAVE BEEN SO MANY ACCIDENTS INVOLVING THERE TIRE .*AK (DOT NUMBER: VDHL1PX019 TIRESIZE: 235 75R15)

WHILE DRIVING 10- MPH , HAD STOPPED RAINING ABOUT 15 MINUTES EARLIER, VEHICLE HEADED TOWARDS THE HIGHWAY, AND SUDDENLY LOST CONTROL AND ROLLED OVER INTO AN EMBANKMENT. *AK

ON MONDAY OCT 16, 2000 I WAS DRIVING HOME FROM WORK ON THE FREEWAY WHEN THE RIGHT REAR TIRE BLEW OUT. I WAS IN THE FAR LEFT LANE TRAVELING APPROXIMATELY 56 MPH. WHEN I HEARD THE TIRE BLOW I IMMEDIATELY TOOK MY FOOT OFF THE ACCELERATOR PEDAL AND ALLOWED THE VEHICLE TO COAST TO ABOUT 30 MPH. THEN I PROCEEDED TO USE THE BRAKES AND CHANGE LANES TO THE RIGHT SO I COULD GET ONTO THE SHOULDER AND PUT THE SPARE TIRE ON THE VEHICLE. I AM SUPRISED I DIDN'T DAMAGE THE RIM BY DRIVING ON IT. FORTUNATLEY NO ONE WAS INJURED AND NO ACCIDENT RESULTED FROM THIS INCIDENT. THE NEXT MORNING I DROVE BY A FIRESTONE DEALER TO COMPLAIN BUT THEY WERE CLOSED SO I WENT TO BOB TURNER'S FORD COUNTRY AND HAD THEM REPLACE ALL THE TIRES ON THE VEHICLE. WHEN I CALLED FIRESTONE ON TUESDAY THE 17TH, I WAS TOLD THAT I EITHER HAD A FLAT TIRE OR A LOW TIRE AND THAT IS WHAT CAUSED THE BLOW OUT. I KNOW THAT IS NOT TRUE BECAUSE I CHECK THE AIR PRESSURE IN MY TIRES EVERY SUNDAY BECAUSE I TRAVEL APPROXIMATELY 40 MILES A DAY ON THE FREEWAY. AND THE TIRE SHOWS NO SIGNS OF A PUNCTURE WOUND. THE TIRE BLEW OUT ON THE SIDEWALL AND THERE IS NO DAMGE TO ANY PART OF THE TREAD AREA OR SURFACE AREA THAT WOULD BE IN CONTACT WITH THE ROAD. IT IS JUST MY OPINION, BUT I BELIEVE THIS WAS A TOTAL TIRE FAILURE AND THAT FIRESTONE SHOULD REIMBURSE ME FOR THE COST OF REPLACING THE TIRES. IT IS MY UNDERSTANDING THAT THESE TIRES ARE NOT CURRENTLY ON THE RECALL LIST, BUT I THINK THEY NEED TO BE INCLUDED IN THE INVESTIGATION AND RECALLED BEFOR

WHEN I HAD THE FIRESTONE TIRES REPLACED, THE MECHANOC SHOWED ME THE SHOCKS-THE DRIVER SIDE REAR WAS BADLY DAMAGED, THE PASSENGER REAR WAS DAMAGED, BUT NOT AS BAD AS THE DRIVER SIDE. THE FRONT SHOCKS WERE NOT DAMAGED. INTERESTING THAT (A)FORD EXPLORER(B)REAR LEFT SHOCK COMPLETELY BLOWN (C)REAR PASSENGER SHOCK DAMAGED BUT NOT AS BAD AS DRIVER SIDE (D)FRONT SHOCKS NOT DAMAGED (E)I BELIEVE THERE HAVE BEEN MORE PROBLEMS WITH FORD EXPLORER FIRESSTONE TIRES ON THE DRIVER SIDE REAR THAN ANY OTHER LOCATION. DESIGN DEFECT BY FORD?

BELT AND TREAD SEPARATION NOTED WHILE REFUELING. REPLACED TIRE. NO RESPONSE FROM FORD OR FIRESTONE ON DEFECTIVE TIRE. (DOT NUMBER: VNDL1PX239 TIRESIZE: P255/70R16)

WHEN I INSPECTED MY TIRES IN RESPONSE TO THE FIRESTONE ISSUE, I FOUND THAT ALL FOUR TIRES PLUS THE SPARE WERE CRACKED AT THE INTERSECTION OF THE SIDEWALL AND THE TREAD...ALL THE WAY AROUND THE TIRE. FIRESTONE REPLACED THESE TIRES WITH THE SAME MAKE FOR NO COST UNDER THE WARRANTY. SO FAR, NO PROBLEM WITH THE NEW TIRES, WHICH WERE INSTALLED ON OCTOBER 13, 2000. (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )

NO SUMMARY

FIRESTONE WILDERNESS AT TIRES EXPERIENCED TREAD SEPARATION AND BLOWOUT WHILE DRIVING, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

CONSUMER WAS UNABLE TO HAVE FIRESTONE TIRES REPLACED IN A TIMELY MANNER AND PURCHASED FIVE NEW TIRES FROM A COMPETITOR, CONSUMER REQUEST RIMBURSEMENT. NLM

CONSUMER REPLACED TIRES PRIOR TO RECALL NOTICE 00T-005 AND REQUEST REIMBURSEMENT. NLM

WHEN I ENTERED MY TRUCK I SMELL A SULFUR BURNING SMELL, WHEN I STARTED THE TRUCK I NOTICED THE INTERIOR DOME LIGHT LIT AND SMOKE POURING OUT OF THE SOCKET ASSEMBLY.

WHILE DRIVING ONE OF THE TIRES SPLIT IN THE SIDEWALL, CONSUMER WAS ON A WAITING LIST BUT DECIDED TO REPLACED ALL FOUR RECALLED TIRES AND SPARE WITH A DIFFERENT BRAND BECAUSE THE DEMAND FOR THAT TIRE WAS SO HIGH THAT THE INVENTORY IN HER CITY WAS LOW, CONSUMER REQUEST REIMBURSEMENT FOR ALL FIVE TIRES. NLM

RIM HAS A MANUFACTURER DEFECT THAT CAUSES AIR PRESSURE TO LOWER AFTER A LONG DRIVE, AND RIMS GETTING HOT. LEAK WOULD START AFTER PARKING DUE TO HEATED RIM. DEALER HAS BEEN CONTACTED.*AK

CONSUMER WENT TO OPEN DRIVER'S SIDE LIFTGATE, AND IT HAS TORN THROUGH THE METAL. THEN, ON THE PASSENGER'S SIDE IT BEGAN TO DO THE SAME THING. DEALERSHIP WAS AWARE OF PROBLEM.*AK

PE00 020; CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND IT WAS RAINING , HE LOST CONTROL OF VEHICLE AND HIT AN ENBANKMENT. VEHICLE ROLLED OVER THREE TIMES AND LANDED INTO THE WATER. FRONT DRIVER'S SIDE TIRE TREAD HAD SEPARATED FROM WHEEL. THERE WERE NO INJURIES. FORD HAS BEEN NOTIFIED FOUR TIMES. TIRES WERE FIRESTONE, WILDERNESS#,16INCH TIRES.*AK THE VEHICLE WAS TOTALLED. *YH

ORIGINAL FIRESTONE ATX TIRES ON VEHICLE , FORD EXPLORER 1999, P23575R15. DRIVER'S SIDE FRONT TIRE BLEWOUT AT 75 MPH, TREAD SEPARATED, AND CONSUMER HAD TO RIDE ON THE WHEEL. FIRESTONE REFUSED TO PAY FOR THE TIRE AND WHEEL REPLACEMENT.*AK DOT # VOHL1PY498. *SLC

FIRESTONE WILDERNESS AT TIRES P255/70R16, DOT VNCU, HAVE SLITS ON THEM, CONSUMER COULD SEE TIRE FABRIC FROM INSIDE THE SIDEWALL, THE SLITS UN VERTICALLY UP THE SIDEWALL TOWARD THE TREAD. *SLC

THIS 99 FORD EXPLORER HAS HAD MULTIPLE PROBLEMS, AS LISTED. CONTACTED MANUFACTURER, THEY DIRECTED ME BACK TO THE DEALER. THIS IS THE MOST UNRELIABLE VEHICLE I HAVE EVER OWNED, AND IT'S ONLY 18 MONTHS OLD. *AK (TIRESIZE: P23575R15)( DOT NUMBER: TIRE SIZE: P23575R15 )

NO SUMMARY

CONSUMER'S FRONT AND REAR LEFT TIRES BLEW OUT, CAUSING HIM TO FLIP 5 TIMES, ENDING UPSIDE DOWN IN A CANAL, BREAKING NOISE AND BURSTING HEAD OPEN.*AK

MY FAMILY AND I ARE AFRAID TO RIDE IN THIS VEHICLE. (DOT NUMBER: VD TIRESIZE: 235/75/R15)