A/T SLIPS FROM1ST-2ND. AT A STOP AND PROCEED TO GO TRANSMISSION ACTS LIKE ITS IN NEUTRAL. HAPPENS AFTER CAR IS DRIVEN @20M AND ENGINE IS HOT. *AK
1999 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
ALL WHEEL DRIVE INOPERATIVE. VEHICLE DANGEROUS AND VERY UNSTABLE AT HIGHWAY SPEEDS. PROBLEM IS COMPONDED IN POOR WEATHER CONDITIONS.
AIRBAG LIGHT CAME ON DASHBOARD. DEALERSHIP IS AWARE OF PROBLEM. ELECTRICAL SYSTEM TO COMPUTER WAS INDICATING THAT THERE WAS AN AIRBAG INSIDE OF DOOR. BUT THERE IS NO AIRBAG INSIDE OF DOOR.*AK
FOR THE SECOND TIME IN JUST A COUPLE OF WEEKS IVE HAD ANOTHER ONE OF MY FIRESTONE (STEELTEX RADIALS R4S) TIRES HAVE A BLOWOUT AND THIS TIME IT INCLUDED A COMPLETE TREAD SEPARATION. THE TIRE LOCATION WAS THE LEFT REAR INNER TIRE... TEMP OUTSIDE WAS APPROX. 105 OR GREATER (ARIZONA). MY HIGHWAY SPEED WAS AROUND 65MPH. WITH LESS THAN 14000 MILES ON THE TIRES, I SHOULD NOT BE HAVING THIS TYPE OF PROBLEM. INTERESTING TO FIND OUT MY TIRES ARE FROM THE DECATUR PLANT, YET FIRESTONE REFUSES TO ADMIT THERE IS A DEFECT OR THEYRE NOT DESIGNED TO HANDLE THE HEAT IN THIS AREA. SINCE THIS WAS MY FIRST TRIP SINCE MY LAST BLOWOUT, I HAVE NO CONFIDENCE ANY OF THE REMAINING TIRES WILL LAST. IM REPLACING THEM ALL. NEITHER FORD NOR FIRESTONE WILL MEET ME HALF WAY ON THE COST.*AK (DOT NUMBER: VD1L1XD059 TIRESIZE: LT22575R16)
WINDSHIELD WIPERS WILL COME ON INTERMITTENTLY WHILE VEHICLE IS IN OPERATION, CAUSING A DISTRACTION. DEALERSHIP HAS NOT EXAMINED VEHICLE FOR THIS PROBLEM YET. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
AIR CONDITIONER BLEW OUT HOT AIR. CONSUMER TOOK VEHICLE TO DEALER, AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY BECAUSE OF A ROCK CHIP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
THE VEHICLE MASTER CYLINDER FAILED THREE TIMES,BRAKE PADS AND SHOE ASSEMBLIES, ROTORS AND CALIPERS FAILED TWICE. *YH
WE CURRENTLY RESIDE IN PUERTO RICO. IN THE SUMMER OF 2000, WE HEARD NEWS REPORTS OF TREAD SEPARATION PROBLEMS POTENTIALLY RELATED TO A MANUFACTURER'S DEFECT AND WARM CLIMATE. WE DETERMINED THAT ALL OF OUR TIRES ON OUR 99 EXPLORER WERE WILDERNESS TIRES. ONLY 1 WAS BEING RECALLED BECAUSE OF THE PLACE OF MFG. WE WERE PUTTING OFF REPLACING THE TIRE UNTIL THE MATTER WAS INVESTIGATED FURTHER. ON JULY 10, 2000 WHILE DRIVING WITH MY SON TO A FOOTBALL GAME WE STOPPED FOR A SODA AND DISCOVERED ONE TIRE SEPARATING. BECAUSE WE ALREADY HAD 36,000 MI. ON THE CAR AND BECAUSE OF ADDITIONAL SAFETY CONCERNS, WE IMMEDIATELY REPLACED ALL FOUR TIRES AT THE PLACE FORD RECOMMENDED. THEY REIMBURSED US FOR THE 1 TIRE RECALLED. NOW THE OTHER THREE HAVE BEEN RECALLED BUT THEY REFUSE TO REIMBURSE US (EVEN THOUGH WE HAVE THE ORIGINAL RECEIPT) BECAUSE IT WAS PRIOR TO AUG. 1, 2000. *AK( DOT NUMBER: )
MOVING APPROX 5MPH IN PARKING LOT - TRUCK STARTED TO STALL - PRESSED ACCELERATOR - THROTTLE ENGAGED FULL OPEN - RUNNING INTO TRUCK IN FRONT OF US. HAD TO PUT VEHICLE IN NEUTRAL & TURN OFF ENGINE TO STOP FORWARD MOTION. BRAKES WOULD NOT HOLD. *AK
I HAVE LET THE DEALERSHIP KNOW. AND THEY ARE GOING TO CHECK THE WIPERS AND CRUISE CONTROL WHEN I GO IN FOR MY NEW TIRES THROUGH THE TIRE RECALL FOR FIRESTONES WILDNERNESS AT. *AK
THE CONSUMER DOES NOT WANT RECALL 00V-395 PERFORMED WHICH WOULD REPROGRAM THE PCM ONLY TO ALLOW THE VEHICLE TO GO 74.6 MILES PER HOUR AS TO NOT CAUSE TIRE FAILURE, THE CONSUMER IS UNHAPPY WITH THIS RECALL AND THINKS IT WILL BE A NUISANCE IN PASSING SITUATIONS, FORD STATED THIS WAS A MANDATORY REPAIR AND THAT IT WOULD BE PERFORMED WITHOUT THE CONSUMERS APPROVAL IN THE EVENT THAT THE VEHICLE IS TAKEN TO THE DEALER FOR SERVICE. NLM
ON JULY 7, 2000, WHILE TRAVELING ON IH-10 FROM SAN ANTONIO, TX TO MY HOME IN KERRVILLE, AT APPROXIMATELY 70 MPH, MY EXPLORER DEVELOPED AN UNCONTROLLABLE WOBBLE, BEST DESCRIBED AS A TIRE LOSING AIR PRESSURE. THE VEHICLE WAS TAKEN TO KEN STOEPEL FORD INC WHERE SEVERAL TESTS WERE PERFORMED, THE SHORT RACK (PART OF THE POWER STEERING) WAS REPLACED AND THEN THE FIRESTONE TIRES WERE REPLACED. THE VEHICLE CONTINUES TO HAVE A WOBBLE/WANDER PROBLEM AT HIGHWAY SPEEDS AND IT CONSTANTLY PULLS/DRIFTS TO THE LEFT. KEN STOEPEL FORD INC'S RATIONALE FOR FIRST REPLACING THE SHORT RACK WAS THAT THEY THOUGHT THE WOBBLE WAS CAUSED BY AN OVERLY SENSITIVE POWER STEERING PROBLEM. SINCE JULY 7 THE VEHICLE HAS BEEN IN THE SHOP FIVE (5) TIMES FOR THE SAME PROBLEM,AND EACH TIME, ALL THEY HAVE CHECKED IS THE FRONT END ALIGNMENT. IF ANYTHING, THE PROBLEM IS JUST AS BAD AND MORE CONSTANT THAN THE JULY 7 INCIDENT. A FORD FIELD SERVICE ENGINEER WAS DISPATCHED TO KERRVILLE ON MAY 30, 2001 AND ALL HE CHECKED WAS THE ALIGNMENT AND DID NOT WISH TO CONSULT WITH ME REFERENCE THE STEERING PROBLEM. KEN STOEPEL FORD INC NOW REFUSES TO PERFORM ANY ADDITIONAL WORK ON THE STEERING PROBLEM EVEN THOUGH THE PROBLEM SURFACED WITHIN THE FIRST YEAR OF OWNERSHIP AND THE VEHICLE HAS MORE THAN FIFTEEN (15) MONTHS OF WARRANTY REMAINING. THEY MAINTAIN THE PROBLEM NOW RESTS BETWEEN FORD MOTOR COMPANY AND ME. TO THIS DATE, FORD MOTOR COMPANY IS UNRESPONSIVE TO THIS STEERING PROBLEM WHICH I VIEW AS A SERIOUS SAFETY DEFECT.
WINDSHIELD WIPER OPERATED FROM VERY SLOW TO FAST WHEN THE SETTING WAS ON FAST. *AK
STEERING IS UNSTABLE TRAVELING. EXCESSIVE SWAY, POOR CONTROL. DEALERSHIP IS AWARE OF THE PROBLEM.*AK
VEHICLE IS A 2WHEEL DRIVE VEHICLE BUT IT HAS A 4 WHEEL DRIVE SYSTEM INSIDE OF VEHICLE. ABS BRAKING SYSTEM LIGHTS COMES ON WHEN APPLYING BRAKES. DEALERSHIP IS AWARE OF PROBLEM. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE DRIVING AT 45 MPH AND ABOVE VEHICLE WANDERS ALL OVER THE ROAD, AND IS VERY DIFFICULT TO CONTROL. THIS WANDERING IS WORSE UNDER WINDY CONDITIONS. CONSUMER HAS CONTACTED DEALERSHIP, AND WAS INFORMED THAT VEHICLE' HANDLING IS TYPICAL OF SPORT UTILITY VEHICLES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
ENGINE KNOCKING REPLACE AND NOW THE NEW ENGINE IS KNOCKING TRUCK IS IN THE SHOP NOW . FORD SAID THAT THERE IS NO WARRANTY ON THE REPLACE ENGINE. FORD KNOWS THAT THERE IS A PROBLEM WITH THE ENGINES IN THERE FORD EXPLORER.*AK
PE00 020; REAR TIRE TREAD SEPARATED FROM TIRE. GENERAL TIRE, 15INCH. DEALERSHIP WAS AWARE OF PROBLEM. *AK
WHILE TRAVELING AT APPROXIMATELY 20 MPH VEHICLE WAS MAKING A RUMBLING NOISE, AND VEHICLE WAS BEING PULLED TO RIGHT. CONSUMER SUDDENLY LOST CONTROL OF STEERING AND BRAKES. CONSUMER WAS ABLE TO BRING VEHICLE TO A STOP. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THAT FRONT WHEEL BEARINGS HAVE BLOWN APART, AND AXLE POPPED WHICH RESULTED IN LOSS OF STEERING AND BRAKES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
THROTTLE HAS GOTTEN HARDER AND HARDER TO PRESS DOWN. IT FEELS LIKE A BRICK UNTIL STEPPING DOWN ON IT TO GO, THEN IT MAKES VEHICLE GO FASTER THAN INTENEDED. DEALER STATED THAT THROTTLE BODY NEEDED TO BE REPLACED DUE TO A MALFUNCTION.*AK *JB
AIR BAG LIGHT WOULD FLASH ON AND OFF IN DASHBOARD. CONSUMER TOOK VEHICLE TO A LOCAL DEALERSHIP. THEY STATED THAT WIRING HARNESS CONNECTED TO AIR BAG MODULE EXPERIENCED AN ELECTRICAL SHORT. NOTE: CONSUMER WAS FORCED TO SIGN A PAPER FROM DEALERSHIP RELEASING DEALER OF ANY LIABILITY IF AIR BAGS WERE TO DEPLOY BEFORE VEHICLE WOULD BE TURNED OVER TO CONSUMER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS/STATEMENTS.*AK
I WANTED TO LET SOMEONE KNOW THAT I AGREE WITH BRIDGESTONE, THAT IT IS NOT THE COMPLETE FAULT OF THEIR TIRES AND THE FAULT MUST ALSO BE WITH THE EXPLORER ITSELF. I HAVE HAD NUMEROUS PROBLEMS WITH THE TIRES AND EVEN WENT AS FAR AS TO PROCEED WITH THE LEMON LAW, WHICH YOU CAN LOOK UP IN FLORIDA TO SEE THE SPECIFICS. OF COURSE FORD BLAMED THE TIRES WHICH THEY REPLACED WITH MICHELIN'S. I STILL HAVE THE SAME SHAKING AND VIBRATION PROBLEMS I HAD WITH THE FIRESTONE TIRES. FORD SAID THAT THE EXPLORER'S RIDE THAT WAY AND TRIED TO TELL ME THAT WHAT I WAS FEELING WAS "NORMAL". TO ME, THIS IS A TOTAL LACK OF SAFETY CONCERN FOR ME OR ANY OTHER PERSON THAT PURCHASES THEIR PRODUCT. WHAT IF MY TIRES HAD BLOWN OUT ON THE HIGHWAY BEFORE THEY WERE REPLACED AFTER COMPLAINING TO THEM FOR MONTHS? THEY PUT MY LIFE IN JEOPARDY. ON TOP OF THAT, I HAD MY OIL CHANGED THE OTHER DAY AND FOUND THAT THEY NEVER REPLACED THE SPARE, WHICH TURNED OUT TO BE A RECALLED TIRE, SO I CAN ASSUME THAT THE OTHER 4 WERE RECALLED ALSO. IT WAS REPLACED BY THE DEALER WHO PERFORMED THE OIL CHANGE. I HONESTLY DO NOT FEEL SAFE DRIVING THIS VEHICLE EVEN WITH DIFFERENT TIRES BECAUSE IT STILL SHAKES AND VIBRATES PRETTY BAD AT HIGHWAY SPEEDS AND I JUST HAD THE TIRES ROTATED, BALANCED AND ALIGNED. I HONESTLY FEEL THAT THERE IS SOMETHING MECHANICALLY WRONG WITH THE VEHICLE. I ALSO FEEL THAT I SHOULD HAVE WON WITH THE LEMON LAW, AND THAT SOMETHING SHOULD BE DONE FOR HAVING JEOPARDIZED MY LIFE FOR MONTHS BEFORE THEY CHANGED OUT THE T
PRIOR TO RECALL NOTIFICATION CONSUMER TOOK VEHICLE IN FOR SERVICE FOR MAINTENANCE AND WAS ADVISED BY TECHNICIAN THAT ALL FOUR TIRES NEEDED TO BE REPLACED BECAUSE OF EXTREME WEAR, CONSUMER WAS THEN NOTIFIED OF RECALL MONTHS LATER, AND NOW IS REQUESTING REIMBURSEMENT FOR THE TIRES, CONSUMER WAS ADVISED BY FIRESTONE THAT THE SERIAL NUMBERS FOR THE OLD TIRES WERE NEEDED, C0NSUMER STATED HE DID NOT HAVE THE SERIAL NUMBER NOR DID THE MECHANIC THAT REPLACED THE TIRES, HOWEVER CONSUMER WAS STILL IN POSSESSION OF THE SPARE TIRE WHICH CONTAINED THE SERIAL NUMBER, ONCE THAT WAS GIVEN TO FIRESTONE, CONSUMER WAS THEN ADVISED THAT NOTHING COULD BE DONE SINCE THE REPLACEMENT TIRES WERE NOT REPLACED BY AN AUTHORIZED BRIDGESTONE/FIRESTONE DEALER. *JB
CONSUME R WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND VEHICLE STARTED SPEEDING UP TO 75/TO 80MPH . HE REACHED OVER AND PULLED ACCELLERATOR PAD TO STOP VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
CAMSHAFT CHAIN MALFUNCTIONED, CAUSING ENGINE TO FAIL. *AK CONSUMER STATES CAMSHIFT TENSIONER FAILED, CAMSHAFT CHAIN SLIPPED, CAMSHAFT WENT OUT OF TIME, PISTONS BUMPED VALVES, ENGIEN FAILED ABRUBTLY ON HILL ENDANDERING PASSENGERS, ENGINE WAS RECALLED PREVIOUS YEARS ON DIFFERENT MODELS, CONSUMER STATES MANUFACTURER DOES NOT WANT TO ACKNOWLEDGE SAME FAILURE. *JB
WAS FILLING VEHICLE WITH FUEL AND NOTICED REAR LEFT TIRE HAD CRACKS WHERE TREAD & CASING MEET. TOOK TO MECHANIC, INFORMED CONSUMER THAT TIRES WERE DEFECTIVE. HAD ALL 4 TIRES EXCHANGED. FIRESTONE, WILDERNESS AT, P235/75R16 DOT CODE WZHL 1PY119, HAD 16,000 MILES.*AK
THERE IS A TERRIBLE VIBRATION FROM UNDER THE VEHICLE WHEN IDLING AND SOMETIMES WHILE ACCELERATING. THE DEALER SAID THERE WAS A RECALL ABOUT A MOUNT OR SOMETHING AND REPLACED IT AND THEN RESET THE COMPUTER THEY SAID BUT THE VIBRATION REMAINS. *AK
ONGOING PROBLEM WITH THE 3.8L V6 ENGINE OVERHEATING WHILE DRIVING VEHICLE BEEN IN / OUT OF DEALER SHOP ON THREE OCCASIONS, AND UNABLE TO CORRECT THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
PRIOR TO RECALL, WHILE TRAVELING BOTH LEFT REAR FIRESTONE(P235/75R15) TIRES BLEW OUT CAUSING VEHICLE TO SPIN AROUND AND INTO THE MEDIAN, VEHICLE WAS TOWED AND ALL 4 TIRES WERE REPLACED, CONSUMER HAS BEEN SENT FORMS FROM MANUFACTURER THAT DOES NOT APPLY TO HIS SITUATION AND AS OF 4/2/01 STILL HAS NOT HEARD FROM MANUFACTURER. *JB
WE HAVE HAD A HOOD LATCH RECALL, CRUISE CONTROL RECALL, QUESTIONS ABOUT A TIRE RECALL (FIRESTONE), POWER STEERING FLUID LEAK, CV BOOT RIP, WIPERS TURNING ON WITH THE TURN SIGNAL, 1 ENGINE REPLACED DUE TO 0 PSI OIL AT IDLE (DID THEY REALLY REPLACE IT OR JUST SAY THEY DID?) SEVERAL INDEPENDENT RE-EVALUATIONS AFTER THE "NEW" ENGINE HAD EVEN MORE NOISES, FUEL INJECTORS REPLACED, A MYSTERIOUS CLUNKING SOUND ON THE RIGHT SIDE DURING LEFT TURNS, ~5000MI AFTER 1ST ENGINE "REPLACEMENT" ANOTHER FORD REPAIR CENTER IS NOW SAYING THAT THE ENGINE HAS 0PSI AT AND WE NEED ANOTHER ENGINE. WE FEEL LIKE THIS 99 EXPLORER (WITH CURRENTLY <35,000MI)IS A LEMON AND WE ARE TIRED OF RECALLS, REPAIRS, WAITING FOR ENGINES. WE WANT A DEPENDABLE CAR! WE HAVE TAKEN IMMACULATE CARE OF THE CAR, HAVE HAD PROFESSIONALS DO THE WORK ON IT (USUALLY FORD DEALERSHIPS) AND YET WE ARE AFRAID THAT THE WARRENTEE WILL RUN OUT AND WE WILL HAVE AN EXPENSIVE PROBLEM OR, WORSE, THE CAR WILL FAIL AND SOMEONE WILL GET HURT! DOES THIS CAR QUALIFY AS A "LEMON." IF NOT WHAT DOES? IF SO, WHAT ARE OUR OPTIONS? P.S. ALL OF THE MENTIONED PROBLEMS ARE DOCUMENTED BY FORD DEALERSHIP RECORDS THAT ARE IN OUR POSSESSION.
ERRATIC OPERATION OF WINDSHIELD WIPERS OPERATING INTERMITTENTLY WHILE SWITCH IS IN OFF POSITION. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVER UNDER A MANUFACTURER'S RECALL. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
WINDSHIELD WIPERS WOULD TURN ON EVEN IN OFF POSITION OR WHEN TURN SIGNAL WAS BEING USED. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S RECALL. *AK
VEHICLE WAS PARKED WHEN CONSUMER NOTICED BACK WINDOW HAD COMPLETLY SHATTERED OVERNIGHT.*AK *JB
WHEN ROADS WERE WET VEHICLE STARTED TO FISHTAIL. CONSUMER HAD AN ACCIDENT WHILE DRIVING 65-70MPH IN RAIN. VEHICLE STARTED TO FISHTAIL, SPUN 180' WENT DOWN AN EMBANKMENT THEN HIT A TREE. CONSUMER COULD NOT CONTROL VEHICLE. VEHICLE WAS TOTALLED. ON DECEMBER 15, 2000 CONSUMER HAD A SIMILAR ACCIDENT, ROAD WAS WET, HIT A PATCH OF SLUSHY SNOW, VEHICLE WENT INTO TAILSPIN, AND ROLLED OVER, DAMAGE WAS AROUND $ 4500. *AK TIRES WERE FIRESTONE WILDERNESS, P235/70R16. *SLC
TURN SIGNALS WILL NOT OPERATE WHEN STEERING WHEEL IS IN TILT POSITION . *AK
TRANSMISSION NO LONGER ABLE TO BE PUT IN REVERSE, NO PRIOR WARNING. NOT TAKEN TO DEALER YET. *AK
WHEN I BOUGHT MY EXPLORER, THE MARBLE NOISE WAS THERE. DEALER DID NOT FIX IT, I TOOK IT TO ANOTHER DEALER, WHERE I HAVE HAD TWO ENGINES PUT IN IT FOR THIS MARBLE NOISE. THE THIRD ENGINE NOW IS MAKING THE SAME MARBLE/ DIESEL NOISE. THEY TELL ME THAT I HAVE TO LIVE WITH IT. I ALSO ONLY GET 9 MILES TO THE GALLON ON THE HWY, AND 2 1/2 AROUND TOWN.*AK
THE FRONT TIRE BLEW OUT CAUSING ME TO LOSE CONTROL, THEN BOTH REAR TIRES BLEW. THIS SEEMS PRETTY EXTREME FOR TIRES THAT HAD VERY LITTLE TREAD WEAR TO OUT AND NOT PERFORM AS THEY SHOULD. EVEN WITH A TRAILER ATTACHED, THE EXPLORER ROLLED OVER AND WAS UNCONTROLLABLE. THE EXPLORER WAS EQUIPPED WITH A FORD HITCH AND THE TRAILER TOWING PACKAGE. THE WEIGHT OF THE TRAILER WAS UNDER THE WEIGHT SPECIFIED BY FORD, 4990 LBS. THIS ACCIDENT SHOULD NOT OF HAPPENED.*AK (TIRESIZE: P255R75X16)( DOT NUMBER: TIRE SIZE: P255R75X16 )
VEHICLE WAS LEASED TO CONSUMER, WITH UNCORRECTED AND UNDISCLOSED RECALLDEFECTS 99V-164 AND 99V-062.001 WHEN CONSUMER DISCOVERED DEFECTS AND LASK OF DISCLOSURE, SHE ATTEMPTED TO RESCIND HER CONTRACT, BUT DEALERSHIP DECLINED, DEALERSHIP DID NOT INSPECT, DISMANTLE AND REPAIR DEFECTIVE CRUISE CONTROL BEFORE LEASING IT TO HER. (ATTORNEY FOR CONSUMER) *JB
VEHICLE STALLS WITHOUT PRIOR NOTICE, AND GAS PEDAL GETS STUCK. DEALERSHIP IS AWARE OF PROBLEMS. *AK
GAS PEDAL STICKS INTERMITTENTLY. FORCING PEDAL CAUSES VEHICLE TO SURGE.*AK
THE FIRESTONE WILDERNESS AT (P235/75R15-105S) TIRES ARE CONTINUALLY IN NEED OF AIR, ONCE OR TWICE A WEEK, THE FRONT END SUSPENSION WAS OUT OF ALIGNMENT CAUSING THE TIRES TO WEAR UNEVENLY. *MJS
CONSUMER IS NOT SATISFIED ABOUT NOT RECEIVING REFUND FOR FIRESTONE WILDERNESS AT TIRES(VDHL1PY498) CONSUMER WAS ADVISED BACK IN DECEMBER 2000 THAT IT WOULD TAKE 2 WEEKS TO RECEIVE CHECK, HAS NOT RECEIVED REIMBURSEMENT AS OF 3/6/01. *JB
SUMMARY DID NOT EXPLAIN THE DEFECTS IN THESE COMPONENTS.
VEHICLE PULLED TO RIGHT AT ANY SPEED. DEALER NOTIFIED, AND WAS UNABLE TO FIND A SOLUTION. *AK *SLC
BACK UP LIGHT ON RADIO FLICKER ON/OFF WHILE DRIVING. CONSUMER FEARS THAT IT MAY BE A SHORT THAT COULD LEAD TO A FIRE. FORD HAS NOT BEEN CONTACTED.*AK ALSO, AIR BAG LIGHT STAYS ON SOMETIMES. THE INTERIOR LIGHTS OVER THE REAR SEAT FAILED. THE CONSUMER HAD CONTACTED THE DEALER. *YH
WHILE DRIVING ABOUT 20 MPHM LEFT FRONT TIRE HAD A BLOWOUT WITH NO DAMAGE TO VEHICLE, TIRE WAS REPLACED. THEN, WHILE DRIVING ABOUT 40 MPH SAME PLACE WHERE OTHER TIRE WAS ALSO HAD A BLOWOUT, SIDE OF TIRE SEPARATED, DAMAGING VEHICLE.*AK FIRESTONE WILDERNESS AT TIRE, P255/70R16, DOT VDCU19X. *SLC
INTERMITTENTLY REAR SHOULDER BELT WOULD GRADUALLY TIGHTEN DOWN ON OCCUPANT WHILE DRIVING. HAS TO UNLATCH BUCKLE TO UNTIGTHEN SHOULDER BELT. TAKEN TO DEALER SHOP, AND INFORMED THAT THEY COULD NOT FIND ANYTHING WRONG OR DULICATE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS PROBELM. *AK
THROTTLE BODY IS STICKING ON CONTINUOUSLY. . PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Ford Explorer → · Every Explorer year → · How the figures are calculated →