1998 Ford Explorer complaints

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. WHILE DRIVING 5 MPH INTO THE GARAGE AT THE REPAIR SHOP, THE VEHICLE ACCELERATED AND CRASHED INTO A WALL. THE DEALER STATED THAT THE THROTTLE FAILED AND REFERENCED NHTSA CAMPAIGN NUMBER 00V422000 (VEHICLE SPEED CONTROL). THE CURRENT AND FAILURE MILEAGES WERE 37,000.

VEHICLE HESITATING AND STALLING. ALL SIX FUEL INJECTORS MELTED AND HAD TO BE REPLACED. AFTER THE REPLACEMENT OF FUEL INJECTORS, STRONG GAS SMELL, AND THE VEHICLES STILL CURRENTLY STALLS OR IDLES TO HIGH. *TR

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. WHILE DRIVING 30 MPH, THE CONTACT LOST STEERING ABILITY AND DEFECTIVE PARTS PUNCTURED THE FRONT PASSENGER SIDE TIRE. THE FAILURE CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP. THE CONTACT FELT THAT THE CAUSE OF FAILURE WAS DUE TO A FAILED STEERING KNUCKLE. THE BODY SHOP REPAIRED THE STEERING KNUCKLE AND ALL RELATED PARTS. NO OTHER FAILURES HAVE OCCURRED SINCE THE REPAIR. THE FAILURE MILEAGE WAS 121,916 AND CURRENT MILEAGE WAS 123,000.

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT RECEIVED RECALL NOTICE # 06V286000 (VEHICLE SPEED CONTROL). SHE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR THE REPAIR AND THE DEALER ASKED IF ANY FAILURES HAD OCCURRED. THE CONTACT STATED THAT THE ENGINE AND ABS WARNING LIGHT INDICATORS HAD ILLUMINATED. THE DEALER THEN STATED THAT THERE WOULD BE A SERVICE CHARGE OF $100. WHEN THE DEALER WAS TOLD TO ONLY SERVICE THE VEHICLE FOR THE RECALL, THEY STATED THAT THE $100 SERVICE FEE WOULD STILL APPLY. THE MILEAGE INFORMATION WAS UNKNOWN.

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. WHILE DRIVING IN REVERSE WITH A TRAILER ATTACHED, THE VEHICLE ACCELERATED AT FULL SPEED. THE CONTACT STATED THAT THERE WERE RECALLS FOR THIS YEAR, MAKE, AND MODEL, HOWEVER HE WAS NEVER CONTACTED ABOUT THE RECALL. THE MANUFACTURER OFFERED TO SALE HIM ANOTHER VEHICLE. THE VEHICLE'S ENTIRE REAR END IS DAMAGED, THE TRAILER IS COMPLETELY DESTROYED, AND THE BOAT THAT WAS PARKED IN HIS YARD NOW HAS A HOLE. THE CURRENT AND FAILURE MILEAGES WERE 110,000.

FORD EXPLORER TRANSMISSION PROBLEMS ~ HAVEN'T HAD MY VEHICLE IN ABOUT A MONTH DUE TO CONTINUINING PROBLEMS WITH THE TRANSMISSION

THE 1998 FORD EXPLORER ACCELERATOR PEDAL FELL OFF. I WAS DRIVING AT 60 MPH IN A STRAIGHT LINE AND ACCELERATING TO 65 MPH WHEN I FELT A POP. THE ACCELERATOR PEDAL STOPPED WORKING. DESPITE THE EMERGENCY FLASHERS, I WAS NEARLY REAR-ENDED BY A CAR THAT DIDN'T NOTICE I WAS SLOWING DOWN ON THE FREEWAY. LUCKILY, I PULLED OVER AND STOPPED SAFELY. LOOKING AT THE BREAK, I THINK THE SHEET METAL HOLDING THE RIVETS WAS TOO WEAK.*AK ON 5/23/07 I CALLED THE FORD CUSTOMER RELATIONS HOT LINE. THEY REFUSED TO HELP STATING ONLY THERE ARE NO RECALLS ON MY CAR. I BELIEVE THIS IS A SAFETY ISSUE AND CAN VERY EASILY RESULT IN AN ACCIDENT AND DEATHS. FORD SHOULD INVESTIGATE THIS AND PAY FOR REPAIRS OF DEFECTIVE MATERIALS USED OR IMPROPER INSTALLATION. WHEN WAS THE LAST TIME YOU HEARD OF AN ACCELERATOR PEDDLE FALLING OFF?

MY WIFE WAS JUST LEAVING OUR HOUSE AND THE CRANKSHAFT BROKE. THIS HAPPENED WITHOUT ANY WARNING AND LED TO SUDDEN LOSS OF POWER STEERING. SHE WAS ABLE TO GET IT TO THE SIDE OF THE ROAD WITHOUT MISHAP. THIS WAS AT A LOW SPEED. THIS FAILURE AT HIGHWAY SPEED COULD RESULTED IN AN ACCIDENT. *AK

THE AIR CONDITIONING SYSTEM WAS LEAKING IN THE 1998 EXPLORER, AND THE ACCUMULATOR WAS RUSTED VERY BADLY SO THAT IT TOO MAY HAVE LEAKS IN IT. FORD NEEDED TO RECALL THESE UNITS, AND REPLACE THE RUSTED ACCUMULATOR.*AK

FORD EXPLORER BURST INTO FLAMES FROM UNDER THE HOOD IN A SHOPPING PLAZA GARAGE PARKING. THE VEHICLE WAS NOT RUNNING AT ALL, HAD BEEN PARKED MORE THAN A COUPLE HOURS. PROPERTY DAMAGE TO THE SHOPPING PLAZA. *AK

1998 FORD EXPLORER. CONSUMER WAS TRAVELING EAST ON THE OHIO TURNPIKE IN THE CENTER LANE WHEN THE RIGHT REAR TIRE WENT FLAT WHICH CAUSED HIM TO LOOSE CONTROL OF THE VEHICLE GOING OFF THE RIGHT SIDE OF THE ROAD INTO A DITCH. *MC THE LEFT REAR TIRE TREAD SEPARATED FROM THE CASING WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. (OHIO TRAFFIC CRASH REPORT)*JB

ON 2/22/07 I WAS DRIVING TO WORK IN MY 1998 FORD EXPLORER XLT 4DR. I HAD JUST COME OFF THE NJ TURNPIKE AND WAS DRIVING THROUGH UNION CITY AT 6:45 IN THE MORNING WHEN I STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I ACCELERATED AND ATTEMPTED TO TURN THE VEHICLE TO THE LEFT TO FOLLOW THE ROAD. TO MY SHOCK AND HORROR THE STEERING WHEEL SPUN FREELY WITHOUT CHANGING THE DIRECTION OF MY VEHICLE. I HAD ABSOLUTELY NO STEERING WITH BARELY ANY RESISTANCE ON THE STEERING WHEEL ITSELF. MY VEHICLE WENT STRAIGHT ACROSS THE ROAD; I STOPPED THE VEHICLE UP ON A SIDEWALK JUST BEFORE A BUILDING. THANK GOD THERE WAS NO ONE WALKING THERE AT THAT EARLY HOUR. AFTER I MANAGED TO COMPOSE MYSELF I TRIED TURNING THE WHEEL AND FOUND THAT IT WOULD JUST CONTINUE TO SPIN FREELY EITHER LEFT OR RIGHT, WITH NOTHING STOPPING IT. IF I TURNED THE WHEEL HARD AND LET GO THE STEERING WHEEL WOULD SPIN COMPLETELY AROUND 5 OR 6 TIMES BEFORE COMING TO A STOP. I CALLED THE UNION CITY POLICE AND TOLD THEM WHAT OCCURRED AND THAT THE CAR WAS UP ON A SIDEWALK WITH NO WAY TO STEER IT. THEY TOLD ME TO CALL AAA AND SENT A CAR BY. AAA CAME WITH A FLAT BED AND AFTER A LONG TIME MANAGED TO GET THE VEHICLE OFF THE CURB AND ON THE TRUCK. THE DRIVER HAD A VERY DIFFICULT TIME BECAUSE THERE WAS NO WAY TO STEER THE VEHICLE. I ACCOMPANIED MY VEHICLE AS IT WAS TOWED TO MY LOCAL REPAIR STATION 30 MILES AWAY. THE STATION FOUND THAT INSIDE THE DRIVERS COMPARTMENT THE STEERING COLUMN IS TWO SEPARATE SHAFTS THAT ARE HELD TOGETHER BY A

ON MARCH 29, 2007, MY WIFE DROVE OUR 1998 FORD EXPLORER XLT TO A DOCTORS APPOINTMENT AT 9:00 A.M. AND THEN TO HER WORK LOCATION. AT 9:36 A.M., MY WIFE PARKED THE EXPLORER, TURNED THE ENGINE OFF AND WENT INTO WORK. AT 10:50 A.M, MY WIFE WAS NOTIFIED BY AN EMPLOYEE FROM ANOTHER BUSINESS THAT THE EXPLORER WAS SMOKING. AT THAT TIME, MY WIFE NOTICED THAT THE ENGINE COMPARTMENT STARTED BURNING ON THE DRIVER'S SIDE. THE FIREFIGHTERS WERE SUMMONED TO THE SCENE. UPON THEIR ARRIVAL, MY WIFE NOTICED THAT THE ENTIRE ENGINE COMPARTMENT WAS ON FIRE AND THERE WAS A CLOUD OF DARK HEAVY SMOKE. THE FIREFIGHTERS WERE ABLE TO EXTINGUISH THE FIRE AND CONFINE THE FIRE DAMAGE TO THE ENGINE COMPARTMENT. THE INTERIOR COMPARTMENT WAS SATURATED WITH SMOKE. THE COUNTY FIRE MARSHALL WAS CONTACTED AND ADVISED US THAT SIMILAR SPONTANEOUS ENGINE COMPARTMENT FIRES IN FORD TRUCKS AND SUVS HAVE BEEN LINKED TO A DEFECTIVE CRUISE CONTROL DEACTIVATION SWITCH AND THAT FORD IS CURRENTLY RECALLING VEHICLES WITH THOSE DEFECTIVE SWITCHES. THE FIRE MARSHALL INDICATED THAT THIS ENGINE FIRE MAY HAVE POTENTIALLY BEEN ATTRIBUTABLE TO A DEFECTIVE OR FAULTY CRUISE CONTROL DEACTIVATION SWITCH. THE FIREFIGHTERS DOCUMENTED THE INCIDENT. UPON BEING APPRISED OF THE RECALL. WE RESEARCHED THE ISSUE AND CONFIRMED THAT FORD IS CONDUCTING A RECALL OF VEHICLES WITH DEFECTIVE AND FAULTY CRUISE CONTROL SWITCHES AND THAT THE VEHICLES BEING RECALLED INCLUDE THE 1998 FORD EXPLORERS. HOWEVER, WE HAVE NOT RECEIVED ANY NOTIFICATION OF THE RECA

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1998 FORD EXPLORER AT APPROXIMATELY 15 MPH SHE HEARD A RUBBING NOISE COMING FROM THE LEFT FRONT OF THE VEHICLE. SHE DID NOT RECEIVE ANY WARNING LIGHTS, AND THE ROAD CONDITIONS WERE CLEAR. SUDDENLY, IT BECAME VERY HARD TO TURN THE STEERING WHEEL AND SHE HAD NO CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP INFORMED THE CONTACT THAT THE POWER STEERING PUMP FAILED, AND IT RELEASED DEBRIS INTO THE RACK AND PINION, WHICH CAUSED THAT TO FAIL. THE VEHICLE WAS BEING REPAIRED BY THE DEALERSHIP. THE VEHICLE CURRENTLY HAS 65042 MILES.*AK UPDATED 04/12/07. *JB

LIFTED HOOD, ENGAGED HYDRAULIC AIR LIFT FEATURE TO HOLD HOOD UP. HOOD SUDDENLY AND WITHOUT WARNING FELL, STRIKING MY LEFT UPPER ARM, CAUSING SEVERE BRUISING AND PAIN. NO ACTION TAKEN YET TO REMEDY SITUATION OTHER THAN I WILL NOT OPEN HOOD UNLESS I HAVE A STICK OR SOME SORT OF DEVICE TO HOLD HOOD OPEN. *JB

LAST NIGHT I PULLED INTO MY DRIVEWAY AFTER COMING HOME FROM WORK, MY FAMILY HAD DINNER AND I WAS SITTING DOWN IN THE LIVING ROOM TO PLAY WITH MY 2 YEAR OLD SON. I HEARD A POPPING SOUND AND ASKED MY WIFE WHAT WAS THAT NOISE, SHE LOOKED OUT THE WINDOW AND YELLED YOUR CAR IS ON FIRE ! MY CAR BURNED TO THE GROUND!!! *JB

1998 FORD EXPLORER RADIO (ELECTRONIC, WITH SINGLE CD) DISPLAY PERIODICALLY FAILS TO OPERATOR. ALL LIGHTING FADES OUT, CANNOT CAUSE IT TO RETURN. NO KNOW CAUSE OR PRECEDING EVENT... BUT IT MIGHT BE TEMPERATURE-RELATED. RADIO/CD/TAPE STILL FUNCTIONS WELL. THIS IS AN ONGOING EVENT. AN INTERNET SEARCH FOR COMMENTS FROM OTHER DRIVERS RESULTS IN MANY REPLIES, APPEARS THIS MAY BE MORE COMMON AN OCCURRENCE THAN JUST ME. *JB

TL*- THE CONTACT STATED THAT AFTER THE 1998 FORD EXPLORER HAD BEEN SITTING FOR MORE THAN 30 MINUTES SHE PROCEEDED TO DRIVE WHEN THE ACCELERATOR PEDAL FELT STUCK. CONSTANT PRESSING ON THE GAS PEDAL WILL RELEASE IT, BUT IN THE PROCESS THE VEHICLE LUNGES FORWARD WITH GREAT FORCE. *AK UPDATED 2/27/2007 -THE VEHICEL WAS TAKEN TO THE DEALER WHO CLEANED THE THROTTLE BODY. THE PROBLEM HAS NOT RETURNED. *NM

AM/FM/CASSETTE CD RADIO DISPLAY NO LONGER WORKS. AT TIMES THE DISPLAY APPEARS BUT THEN GOES BLANK FOR SOME UNKNOWN REASON. CURRENTLY THE DISPLAY HAS BEEN BLANK FOR MONTHS. *JB

1998 EXPLORER CAUGHT ON FIRE TO A DEFECT WITH THE VEHICLE. *TS THE CONSUMER RECEIVED A RECALL REGARDING A POSSIBLE PROBLEM WITH THE SPEED CONTROL SWITCH, WHICH COULD CAUSE A FIRE. *JB

DT*: THE CONTACT STATED THE DRIVER SIDE DOOR WAS PERMANENTLY STUCK CLOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT IT WAS AN INTERNAL PROBLEM THAT CAUSED THE DOOR TO STAY JAMMED. NO REPAIRS HAD BEEN MADE.

OUR 1998 FORD EXPLORER XLT WAS PARKED IN OUR GARAGE (ON THE GROUND FLOOR OF OUR HOUSE). IT HAD NOT BEEN DRIVEN SINCE THE DAY BEFORE. THE CRUISE CONTROL DEACTIVATION SWITCH SPONTANEOUSLY COMBUSTED AND CAUSED EXTENSIVE FIRE AND SMOKE DAMAGE TO THE VEHICLE AND TO OUR PRIMARY RESIDENCE. BOTH THE LOCAL FIRE DEPARTMENT AND A FORENSIC INVESTIGATOR INSPECTED THE SCENE OF THE FIRE. WE UNDERSTAND THAT THIS SWITCH WAS JUST RECALLED BY FORD FOR 1998 EXPLORERS IN AUGUST 2006. HOWEVER, OUR FAMILY DID NOT RECEIVE MAIL NOTIFICATION. OUT SUV WAS TOTALED AND THE ESTIMATED LOSS TO OUR DWELLING AND PERSONAL BELONGINGS ALONE IS $350,000. *NM

1998 FORD EXPLORER ENGINE FIRE TOTAL LOSS WILE PARKED OVERNIGHT IN THE GARAGE. *NM

DT*: THE CONTACT STATED WHILE PARKED IN A DRIVEWAY, FLAMES ERUPTED FROM THE UNDER THE FRONT OF THE HOOD. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED, BUT THE CONTACT PLANNED TO DO SO AFTER FILING A COMPLAINT WITH THE NHTSA. THE CONTACT NOTICED ON THE INTERNET THAT THERE WERE NHTSA RECALLS #06V286000, #00V422000, AND #99V062001 WHICH PERTAINED TO THE VEHICLE SPEED CONTROL. A RECALL LETTER WAS NEVER RECEIVED AND PICTURES WERE AVAILABLE. THE VEHICLE WAS DEEMED TOTALED.

CONSUMER HAS GIVEN 1998 FORD TRUCK TO A FAMILY MEMBER AND WANTS TO UPDATE INFORMATION. *TS *JB

I HAD 4 OF THE FIRESTONE TIRES ON MY EXPLORER WHEN I HEARD OF THE POTENTIAL DANGER. I REMOVED THEM IMMEDIATELY (MY WIFE AND CHILD WERE USING THAT CAR) BEFORE THEY WERE RECALLED. FIRESTONE REFUSES TO REIMBURSE ME FOR THEM BECAUSE I TOOK THEM OFF BEFORE THE RECALL. *NM

THE REAR BRAKE LINE BROKE DUE TO CORROSION. *NM

CONSUMER IS OUT OF TOWN AND WILL RESPOND TO COMPLAINT CONCERNING 1998 EXPLORER WHEN SHE RETURN. *TS THE CONSUMER RECEIVED A RECALL REGARDING THE CRUISE CONTROL. *JB

DT*: THE CONTACT STATED THE LOCKING MECHANISMS ON THREE DOORS AND THE REAR HATCHBACK FAILED TO OPERATE PROPERLY. THE DOOR LOCKS FELT LOOSE, WHILE THE DOOR IS MANUALLY UNLOCKED, PRIOR TO EACH FAILURE. THE REAR LEFT DOOR WILL NOT UNLOCK FROM THE INSIDE OR OUTSIDE OF THE DOOR. THE REAR RIGHT DOOR FAILED TO UNLOCK FROM THE OUTSIDE, AND THE REAR HATCH FAILED TO UNLOCK ON AN INTERMITTENT BASIS. THE SERVICE DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED. UPDATED 01/19/07.*JB

DT*: THE CONTACT STATED WHILE PULLING OUT FROM A STOP SIGN, TRAVELING 5 MPH, THE VEHICLE'S CHECK GAUGES LIGHT ILLUMINATED ON THE DASHBOARD. AS THE VEHICLE ACCELERATED, THERE WAS A NOISE HEARD COMING FROM THE ENGINE THAT SOUNDED LIKE SOMETHING FLYING AROUND INSIDE THE ENGINE. THE VEHICLE STALLED AND WOULDN'T RESTART. THE VEHICLE WAS TOWED TO A LOCAL FORD AUTHORIZED MECHANIC WHO DETERMINED THE PINS USED IN THE TIMING CHAIN ON THESE VEHICLES ARE PLASTIC AND HAD FRACTURED, PENETRATING THE ENGINE AND ENDING UP IN THE OIL CAUSING THE VEHICLE TO STALL. THE DEALERSHIP HAS BEEN INFORMED.

DT*: THE CONTACT STATED THE KEYLESS ENTRY WAS INTERMITTENTLY INOPERABLE, THEN COMPLETELY FAILED. AFTERWARDS, THE LOCKS ON THE DRIVER SIDE DOOR FAILED, AND THE DRIVER SIDE DOOR NO LONGER UNLOCKS AND CANNOT BE OPENED. AN INDEPENDENT REPAIR SHOP DETERMINED THE ENTIRE LOCK ASSEMBLY ON THE DRIVER SIDE DOOR NEEDED TO BE REPLACED. UPDATED 09/15/06. *JB

DT*: THE CONTACT STATED WHILE DRIVING 30MPH ON THE HIGHWAY, THE VEHICLE DECREASED ACCELERATION WITHOUT WARNING ALTHOUGH PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE CONTACT MANAGED TO PULL THE VEHICLE OVER WITHOUT INCIDENT. UPON INITIAL INSPECTION, IT WAS DETERMINED THE ACCELERATOR PEDAL FRACTURED, BUT WAS STILL ATTACHED TO THE ACCELERATOR CABLES. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO BOLTED THE BRACKET OF THE ACCELERATOR PEDAL TO THE VEHICLE'S FIREWALL. THE MANUFACTURER WAS NOT ALERTED.

POWER STEERING GEAR BOX IS LEAKING. BOTH THE GEARBOX AND TIE RODS NEED REPLACED. ONLY 75,000 MILES ON THE VEHICLE. *NM

FORD EXPLORER 1998 DATE 8-3-06 I HAVE HAD THIS CAR FOR THREE YEARS. I HAVE NEVER HAD ANY MAJOR OR MINOR PROBLEMS. I HAVE REGULAR REQUIRED MAINTENANCE DONE (EXAMPLE) FLUID CHANGES AND BRAKES. EARLY FEBRUARY. I NOTICED AROUND NOVEMBER 2005, MY CRUISE CONTROL STOPPED WORKING. I DIDN'T TAKE IT TO BE CHECKED; I DIDN'T THINK IT WAS A BIG ISSUE. I NOTICED WHEN STARTING MY CAR, THE BATTERY SOUNDED WEAK. I TOOK THE CAR TO NTB TO HAVE THE BATTERY CHECKED. THE BATTERY WAS BAD AND WAS REPLACED WITH THE EXIDE 72 MONTH BATTERY. I HAD NEVER THE BATTERY REPLACED. NTB INSTALLED THE NEW BATTERY ON FEBRUARY 5, 2006. I DRIVE THIS CAR TO AND FROM WORK REGULARLY, ABOUT 12 MILES. ON FEBRUARY 28, 2006, LEAVING WORK HEADING HOME, I STOPPED AT THE GROCERY STORE ABOUT 1 MILE FROM MY HOUSE. I LEFT THE STORE AND WENT HOME. AFTER TURNING THE ENGINE OFF APPROXIMATELY 5 MINUTES LATER STANDING ON MY PORCH, I NOTICED HEAVY WHITE SMOKE COMING FROM UNDER MY HOOD BEHIND THE BATTERY AREA. I RAN TO MY CAR AND OPENED THE DOOR AND RELEASED THE HOOD. WHEN I RAISED THE HOOD, I SAW THE HEAVY SMOKE COMING FROM WHAT APPEARED TO BE NEAR THE WIRING IN FRONT OF THE MASTER CYLINDER. I RAN IN THE HOUSE TO CALL 911 AND GET A FIRE EXTINGUISHER. WHEN I WENT BACK TO THE CAR UNDER HOOD AREA WAS FULLY INVOLVED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. AFTER HEARING AND READING THE REPORTS ABOUT THE CRUISE CONTROL SWITCH, I REALLY THINK THIS IS EXACTLY WHAT HAPPENED TO MY VEHICLE. *JB

1998 FORD EXPLORER PARKED IN GARAGE HAD SPONTANEOUS FIRE IN ENGINE COMPARTMENT DEPARTMENT PUT OUT FIRE. THIS WAS A CRUISE CONTROL DEACTIVATION SWITCH FIRE. IT MAY HAVE BEEN REPORTED TO YOU BY POLICE, INSURANCE, OR FIRE DEPT. IF SO, JUST LET ME KNOW YOU HAVE THE INFORMATION. *JB

1998 FORD EXPLORER EQUIPPED WITH DUAL MEDIA (AM/FM/CASSETTE/CD) RADIO; THERE IS A FAILURE OF THE GRAPHICS DISPLAY (I.E. TIME, STATION IDENTITY). THE DISPLAY SPORADICALLY LIGHTS UP BRIEFLY FOR A FEW SECONDS EVERY FEW MONTHS. ALSO DASHBOARD LIGHTS DO NOT WORK AT GAS GAUGE. *NM

FORD EXPLORER 1998 DATE 8-3-06 I'VE HAD THIS CAR FOR THREE YEARS. I'VE NEVER HAD ANY MAJOR OR MINOR PROBLEMS. I HAVE REGULAR REQUIRED MAINTENANCE DONE (EXAMPLE) FLUID CHANGES AND BRAKES. EARLY FEBRUARY. I NOTICED AROUND NOVEMBER 2005, MY CRUISE CONTROL STOPPED WORKING. I DIDN'T TAKE IT TO BE CHECKED; I DIDN'T THINK IT WAS A BIG ISSUE. I NOTICED WHEN STARTING MY CAR, THE BATTERY SOUNDED WEAK. I TOOK THE CAR TO NTB TO HAVE THE BATTERY CHECKED. THE BATTERY WAS BAD AND WAS REPLACED WITH THE EXIDE 72 MONTH BATTERY. I HAD NEVER THE BATTERY REPLACED. NTB INSTALLED THE NEW BATTERY ON FEBRUARY 5, 2006. I DRIVE THIS CAR TO AND FROM WORK REGULARLY, ABOUT 12 MILES. ON FEBRUARY 28, 2006, LEAVING WORK HEADING HOME, I STOPPED AT THE GROCERY STORE ABOUT 1 MILE FROM MY HOUSE. I LEFT THE STORE AND WENT HOME. AFTER TURNING THE ENGINE OFF APPROXIMATELY 5 MINUTES LATER STANDING ON MY PORCH, I NOTICED HEAVY WHITE SMOKE COMING FROM UNDER MY HOOD BEHIND THE BATTERY AREA. I RAN TO MY CAR AND OPEN THE DOOR AND RELEASED THE HOOD. WHEN I RAISED THE HOOD, I SAW THE HEAVY SMOKE COMING FROM WHAT APPEARED TO BE NEAR ARE IN FRONT OF THE WIRING IN FRONT OF THE MASTER CYLINDER. I RAN IN THE HOUSE TO CALL 911 AND GET A FIRE EXTINGUISHER. WHEN I WENT BACK TO THE CAR UNDER HOOD AREA WAS FULLY INVOLVED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. AFTER HEARING AND READING THE REPORTS ABOUT THE CRUISE CONTROL SWITCH, I REALLY THINK THIS IS EXACTLY WHAT HAPPENED TO MY VEHICLE. *JB

VERY HEAVY RATTLING IN THE ENGINE OF MY 1998 EXPLORER 4.0 SOHC. TOOK TO LOCAL FORD DEALER, THEY CLAIMED CHARACTERISTICS OF THE MOTOR, TWICE. SOME TIME LATER TENSIONERS BROKE WHILE DRIVING AND MOTOR CEASED. NO COOPERATION OFFERED ON FORD'S PART. HAD TO REPLACE ENGINE OUT OF POCKET FOR FORD'S DESIGN FLAW, WHICH HAS BEEN GETTING SWEPT UNDER THE RUG FOR YEARS NOW. ONE MONTH AFTER THE REPLACEMENT FORD OFFERED TO FIX OTHERS, IF FOUND BEFORE 75K MILES, ETC. TOO LATE FOR ME. HOW MANY FAILURES HAVE OCCURRED? WHAT IF THIS FAILURE HAD OF OCCURRED AT HIGHWAY SPEED, INSTEAD OF IDLE SPEED. CHECK THE FIGURES ON THIS PROBLEM, IT'S SCARY, AND FORD IS PITIFUL. *JB

NORMAL OPERATION; A THE DRIVERS DOOR LATCH FAILED IN THE LOCKED POSITION. AS A RESULT, THE DOOR COULD NOT BE UNLOCKED OR OPENED BY NORMAL MEANS. THE DOOR WAS FINALLY OPENED AFTER THE DOOR PANEL WAS REMOVED ALLOWING THE LATCH TO BE UNLOCKED BY REACHING A HAND INSIDE THE DOOR. THE FAILURE IS A BROKEN SPRING. THE FAILURE RESULTED IN AN INTERNAL LEVER INTERFERING WITH THE LOCK PORTION OF THE LATCH DURING THE UNLOCK ATTEMPTS. I HAVE NOT REPAIRED THE FAILURE AS OF THIS DATE. I HAVE THE FAILED ITEM (A SPRING). *NM

ON APRIL 4, 2006, MY 1998 FORD EXPLORER CAUGHT FIRE AND WAS TOTALED. I ARRIVED AT WORK AT APPROXIMATELY 3:15 PM. I WENT IN AND WENT TO WORK. AT ABOUT 3:55, I WAS PAGED OVER THE INTERCOM TO GET TO THE NORTH ENTRANCE IMMEDIATELY. WHEN I GOT THERE THE SECURITY GUARDS TOLD ME THAT MY TRUCK WAS ON FIRE. AS I LOOKED OUT THE DOORS, THE FRONT OF MY TRUCK WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT HAD GOT THERE AND WAS IN THE PROCESS OF PUTTING THE FIRE OUT. WHEN THE FIRE WAS PUT OUT, ALL THAT WAS LEFT WAS A BIG MESS. MY TRUCK WAS GONE. THE VEHICLE HAD BEEN RUNNING FINE. MY CRUISE CONTROL HAD WENT OUT ABOUT 1 MONTH PRIOR TO THE FIRE. I WAS UNAWARE OF ANY RECALLS EXCEPT FOR A SCREW IN THE DRIVERS SEAT (WHICH WAS THE ONLY RECALL LETTER THAT I HAD RECEIVED.) FOR DAYS THAT THEY CAN'T SPEAK TO ME ABOUT THE VEHICLE OR INCIDENT BECAUSE I HAVE AN INSURANCE CLAIM AND MY INSURANCE ADJUSTER SAYS THAT THEY WON'T SPEAK TO HIM EITHER. WHAT ARE WE AS CONSUMERS SUPPOSED TO DO WHEN THE PRODUCTS WE PURCHASE, AND FOR THE AMOUNT THEY ASK FOR THEIR PRODUCT , ARE LOST DUE TO THE MANUFACTURERS DEFECTS? HOW ARE WE AS CONSUMERS PROTECTED? *JB

DT*: THE CONTACT STATED IN COLD WEATHER, THE HINGES DO NOT HOLD THE HOOD IN THE UPRIGHT POSITION. THIS CAUSED THE HOOD TO FALL ON THE CONTACT'S HEAD AND NECK, CAUSING MINOR INJURIES. THE HOOD HINGES WERE REPLACED BY THE DEALERSHIP, BUT THIS HAS NOT CORRECTED THE PROBLEM.

I PURCHASED MY 1998 FORD EXPLORER LIMITED FROM MY MOTHER IN JANUARY OF 2006 WITH 68000 MILES ON THE ODOMETER. IN FEBURARY I FIRST NOTICED VEHICLE WAS UNABLE TO DEFROST THE FRONT WINDSHIELD AND DEFOG THE VEHICLES WINDOWS. THE CAUSE OF THE PROBLEM WAS THE CLIMATE CONTROL WOULD SOMETIMES NOT BLOW WARM AIR. THIS WOULD ALSO RESULT IN A VERY COLD INTERIOR. AFTER RESEARCHING THE PROBLEM ON THE INTERNET I FOUND MANY COMPLAINTS REGARDING THE 1996-1998 FORD EXPLORER AND A COMMON PROBLEM WITH THE CLIMATE CONTROL'S AIR BLENDING DOOR BREAKING, MAKING IT IMPOSSIBLE TO REGULATE HEAT AND COLD. THE VEHICLE WAS PARKED UNTIL I COULD DETERMINE IF THIS WAS IN FACT THE ISSUE I WAS HAVING. I HAD NO CHOICE BUT TO PARK THE VEHICLE UNTIL I WAS SURE I HAD NO NEED TO OPERATE THE CLIMATE CONTROL. I WAS INSTRUCTED HOW TO CHECK FOR A BROKEN BLEND DOOR AND INDEED FOUND MINE TO BE BROKEN. I TOOK THE VEHICLE TO A LOCAL FORD DEALER IN CARSON CITY NEVADA AND WAS TOLD THAT DESPITE THE FREQUENCY OF THIS PROBLEM IT WAS NOT A RECALL ISSUE AND WITHOUT A WARRANTY THE COST FOR REPAIR WAS $1100. I WAS ALSO INFORMED THE BROKEN PARTS WERE BEING REPLACED WITH PARTS CONSTRUCTED OF IMPROVED MATERIAL (NYLON) BECAUSE OF THEIR TENDENCY TO BREAK USING THE PREVIOUS MATERIAL (ABS PLASTIC). I FEEL FORD IS WELL AWARE OF THIS HAZARDOUS PROBLEM BUT BECAUSE OF THE COST, WON'T ISSUE A RECALL OR EVEN A TECHNICAL SERVICE BULLETIN. INSTEAD THE LEAVE THE CONSUMER TO COUGH UP THE LABOR AND PARTS COST TO REPAIR SOMETHING THAT SHOULD BE THE R

INTERMITTENT STALLING WHEN COMING TO A STOP. *NM

I HAVE A 1998 FORD EXPLORER THAT I HAVE BEEN GETTING A LOUD GRUNTING NOISE EVERYTIME I TURN LEFT. REPLACED RACK N PINION AND POWER STEERING PUMP, AND STILL NO CHANGE. NOISE IS STILL THERE. *NM

MY CAR CAUGHT ON FIRE WHILE SITTING IN MY DRIVEWAY. IT WAS NOT RUNNING AND IT HAD NOT BEEN DRIVEN IN OVER 3 HOURS. *NM

DT*: THE CONTACT STATED WITHOUT WARNING THE ENGINE STALLED AND THE STEERING AND BRAKES LOCKED UP. THIS OCCURRED AT 55 MPH, THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A FAMILY MEMBER INSPECTED THE VEHICLE AND DETERMINED THE CRANKSHAFT BUSTED, CAUSING ENGINE FAILURE. THE ENGINE WOULD NEED TO BE REPLACED AT A COST HIGHER THAN THE VALUE OF THE VEHICLE. THE CONTACT TRIED TO REPLACE IT WITH A USED ENGINE, BUT WAS TOLD BY SEVERAL MECHANICS THAT FORD MANUFACTURED A BAD ENGINE WITH THE 4.0 SOHC, AND TO PUT A USED ENGINE WOULD BE A WAIST OF MONEY SINCE IT WOULD FAIL AGAIN. *AK

1. MY 1998 FORD EXPLORER XLT BURST INTO FLAMES WITH ABSOLUTELY NO WARNING WHILE PARKED AT MY DAUGHTER'S HIGH SCHOOL PARKING LOT. 2. THE VEHICLE WAS CONSUMED BY FLAMES AND IS A TOTAL LOSS. THE LOCAL FIRE DEPARTMENT BROUGHT TWO UNITS TO PUT THE FIRE OUT. 3. AFTER FILING MY INSURANCE CLAIM, I RESEARCHED THE PROBLEM AND FOUND THAT THE FORD EXPLORER POSES A BIG FIRE RISK. 4. SPECIFICALLY, MY CRUISE CONTROL STOPPED WORKING 3 MONTHS AGO AND JUST AS BEEN DOCUMENTED BY THE NHTSA, THE DEFECTIVE CRUISE CONTROL CAUSED THE ELECTRICAL FIRE. 5. I THANK MY LUCKY STARS NOBODY WAS HURT....BUT IF MY EXPLORER HAD BEEN PARKED INSIDE MY APARTMENT BUILDING THIS INCIDENT WOULD HAVE BURNED DOWN MY BUILDING. PLS LET ME KNOW IF YOU REQUIRE ADDITIONAL DOCUMENTATION OR PHOTOS. *NM

1998 FORD EXPLORER, 5.0, SN [XXX], SPEED CONTROL AFTER LEARNING ABOUT THE FIRES CAUSED BY THE SPEED CONTROL ON OTHER FORD VEHICLES I CHECK THE '98. VOLTAGE IS MEASURED AT THE SPEED CONTROL DISENGAGE SWITCH LOCATED ON MASTER CYLINDER. USING A VOLTAGE METER I MEASURED 12 VOLTS TO THIS SWITCH WITH THE IGNITION SWITCH IN THE OFF POSITION WITH THE KEY REMOVED. THIS INDICATES THAT THE SWITCH IS HOT 100% OF THE TIME. I HAVE NOT HAD A FAILURE YET, BUT AM CONCERNED THAT THIS REPRESENTS A POSSIBLE FAILURE IN THE FUTURE CAUSING THE VEHICLE TO URN UP. I HAVE NOTED THAT THERE HAVE BEEN 16 FAILURES AND FIRES ON 1998 FORD EXPLORERS DO TO THIS PROBLEM. *JB UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE WATER PUMP WAS REPLACED ON VEHICLE ON 09 AUG, 2003, NECESSITATING REMOVAL AND RE-INSTALLATION OF THE AIR INTAKE HOSE CONNECTED TO THE THROTTLE BODY. ON THE MORNING OF 09 FEB, 2006 THE ACCELERATOR WAS BRIEFLY DEPRESSED TO THE FLOOR WHILE NAVIGATING IN FREEWAY TRAFFIC. THE ACCELERATOR REMAINED IN THIS POSITION AFTER HAVING REMOVED THE DRIVER'S FOOT FROM THE ACCELERATOR. FULL PRESSURE WAS BEING APPLIED TO THE BRAKES WITH NO APPARENT SLOWING OF THE VEHICLE. THE VEHICLE WAS STEERED TOWARDS AN OPEN CONSTRUCTION AREA ADJACENT TO THE FREEWAY, AND SHIFTED INTO 'PARK' WHILE STILL MOVING AT ABOUT 50 MPH. THE VEHICLE STOPPED SAFELY, AND WITHOUT COLLISION. THE VEHICLE REMAINED DRIVABLE AFTER THIS INCIDENT. UPON INVESTIGATION, IT APPEARS THAT THE BODY OF THE HOSE CLAMP THAT SECURES THE AIR INTAKE HOSE TO THE THROTTLE BODY WAS INTERFERING WITH THE THROTTLE MECHANISM SUCH THAT WHEN THE ACCELERATOR WAS FULLY DEPRESSED, A PLASTIC TAB ON THE THROTTLE MECHANISM WOULD RUB AGAINST THE BODY OF THE HOSE CLAMP WITH ENOUGH FORCE TO HOLD THE THROTTLE IN THE FULLY OPEN POSITION. AS PREVIOUSLY MENTIONED, THIS HOSE HAD BEEN REMOVED AND RE-INSTALLED, POSSIBLY CAUSING THE HOSE AND ATTACHED HOSE CLAMP TO BE ROTATED SEVERAL DEGREES FROM THEIR ORIGINAL (FACTORY) POSITION. IT SHOULD BE NOTED THAT THERE ARE NO FEATURES ON THE HOSE OR THROTTLE BODY TO ENSURE PROPER ORIENTATION UPON RE-INSTALLATION. TO CORRECT THE PROBLEM, THE AIR INTAKE HOSE WAS RE-POSITIONED , AND THE OFFENDING CORNER OF THE PLASTIC TAB ON T

WE RETURNED HOME FROM A CONCERT AT APPROXIMATELY 11 PM ON JANUARY 21,2006. THIS WAS THE LAST TIME THE VEHICLE WAS DRIVEN. ON S JANUARY 22 2006 AT APPROXIMATELY 8:30 AM WE WERE AWAKENED BY OUR FIRE DEPARTMENT CONCERNING 1998 FORD EXPLORER LIMITED WAS IN FLAMES. NO INVESTIGATION WAS DONE , BUT THEY SAID IT WAS AN APPARENT ELECTRICAL FIRE. EXPLODED FRONT TIRES, BUSTED WINDSHIELD ,HOOD AND GRILL DEMOLISHED, ENGINE COMPARTMENT DESTROYED, BOTH FRONT FENDERS BURNT , GAS AND BRAKE PEDALS MELTED, DASHBOARD DAMAGED IT IS BASICALLY A TOTAL LOSS. *AK