Page 36 of 40 · complaints 1,751–1,800 of 1,959

1998 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Seats1 injured
Filed Feb 11, 1999NJ

NO SUMMARY.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 10, 1999CA

I WAS DRIVING EXPLORER ON THE FREEWAY AT ABOUT 65MPH WITH A FULL TANK OF 21 GALLONS FULI SAW AT THE LAST MOMENT A TYPE OF HAND TOOL IN MY LANE. IT LOOKED LIKE A WRENCH OR SOMETHING. BECAUSE OF THE SIZE I COULDN'T SEE IT UNTIL THE LAST MOMENT. I DID NOT SWERVE TO MISS IT BECAUSE I DID NOT HAVE TIME TO CHECK FOR A CLEAR LANE TO SWERVE INTO, AND DID NOT WANT TO JUST MOVE OVER QUICKLY AND CAUSE AN ACCIDENT WITH A CAR NEXT TO ME. ALSO I DID NOT THINK THAT RUNNING OVER THIS SMALL TOOL WOULD HAVE SUCH A SERIOUS OUT COME. I ONLY HEARD A SMALL THUMP AS THE TOOL WENT UNDER MY TIRE. THEN LESS THAN A MILE LATER WHEN I GOT OFF AT MY EXIT AND STOPPED AT A RED LIGHT, A MAN THAT WAS AT THE LIGHT NEXT TO ME RAN OVER TO MY WINDOW AND BEGAN POUNDING ON IT AND YELLING A T ME TO GET OUT OF MY CAR BECAUSE IT WAS DUMPING GASOLINE ALL OVER. I GOT OUT AND EVEN WITH THE FAST RESPONSE OF THE FIRE DEPARTMENT AND THE HIGHWAY PATROL MY CAR HAD DUMPED GAS ALL OVER THE ROAD. IT IS A WONDER THAT EVEN WITH THE CAR (FROM DRIVING ON THE HIGHWAY) THE GASOLINE DID NOT CATCH FIRE. IF IT HAD CAUGHT FIRE NOT ONLY MYSELF, BUT ALL THOSE STOPPED AT THE RED LIGHT COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. WHEN FORD WAS MAKING THE REPAIRS THEY INFORMED ME THAT MY EXPLORER DOES NOT COME WITH SKID PLATES THAT WOULD HAVE PREVENTED THIS TYPE OF ACCIDENT, THEY STATED THAT THEY ARE STANDARD ON THE 4X4 (WHICH MINE IS NOT) AND AN OPTION ON MY 2WD. THEY THEN STATED THAT THIS KIND OF PROBLEM CAN HAPPEN VERY EASILY AND THE BEST P

SteeringCrash
Filed Feb 9, 1999TX

WHEN DRIVING AND TRYING TO SWITCH LANES CONSUMER LOST CONTROL OF VEHICLE, CAUSING VEHICLE TO RUN ON THE SIDE OF THE ROAD AND ROLLOVER. *AK

Vehicle Speed Control
Filed Feb 8, 1999IN

ACCELERATION PROBLEM EXPERIENCED WITH 1998 FORD EXPLORER LTD WITH SOHC V6 ENGINE. THE VEHICLE HAS BEEN INTO THE DEALER FOUR TIMES FOR THIS PROBLEM,AND THEY SAID THEY IDENTIFIED IT TO FORD MOTOR COMPANY. FORD REPLIED THAT THEY WERE AWARE OF AN ACCELERATION PROBLEM AND WERE WORKING ON IT. KOKOMO AUTO WORD ADVISED ME TO MAINTAIN A HISTORY OF EVENTS WHILE AWAITING FURTHER INFORMATION FROM FMC. THIS HISTORY WAS STARTED AFTER THE VEHICLE HAD BEEN IN THE SHOP THREE TIMES FOR THE SAME PROBLEM. THE DEALER WORKED ON THE VEHICLE, BUT HAS BEEN UNABLE TO CORRECT THE PROBLEM, EVEN AFTER OBTAINING TWO "RED BOX" RECORDINGS. ONE RECORDING WAS "CAPTURED" BY THE SERVICE DEPARTMENT PERSONNEL AFTER THEY HAD KEPT THE VEHICLE FOR A WEEK. THE OTHER WAS WHEN THEY PUT THE "RED BOX" IN THE VEHICLE FOR ME TO TRY AND "CAPTURE" AN EVENT, WHICH I WAS ABLE TO DO. AFTER THEY READ THE "CAPTURE" I HAD MADE, THE SERVICE MANAGER INSINUATED THAT IT WAS MY DRIVING STYLE THAT CAUSED THE PROBLEM, I.E STEPPING ONTHE BRAKE AFTER OR DURING ACCELERATION. WHEN I REMINDED THEM THEY HAD ALSO MANAGED TO RECORD AN EVENT, NO MORE WAS SAID ABOUT MY DRIVING STYLE. THE DEALER REQUESTED I USE A SPECIFIC BRAND OF GASOLINE, WHICH I DID, TO DETERMIN IF THAT COULD BE THE PROBLEM. THE PROBLEM HAS OCCURRED EIGHTEEN TIMES SINCE DEC. 23, 1998. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Feb 8, 1999PA

3 PROBLEMS; #1. GAS PEDAL STICKS. DEALER SAYS NO PROBLEM, BUT KEEPS PUTTING LUBE ON LINKAGE. #2 LEFT FRONT BEARING REPLACED TWICE DUE TO SQEALING AT LOW SPEED, OTHER TIMES THEY LUBED RUBBER BOOT. #3 REAR HATCH WHEN COLD,LIFTS FAIL, HIT HEAD AND UPPER BACK.

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Feb 5, 1999IL

SOME 1998/1999 EXPLORER/MOUNTAINEER 4X4 VEHICLES MAY EXHIBIT A HIGH PITCHED SQUEAL/WHISTLE TYPE NOISE FROM THE FRONT END AT SPEEDS FROM 10MPH TO 40MPH. THIS NOISE MAY BE COMING FROM THE FRONT HALF AXLE SHAFT EXCLUDER(DUST) SEALS (3K070) AS THEY ROTATE AGAINST THE INNER FRONT HUBS. PERFORM PROCEDURES 205-04-9 THROUGH 205-04-8 OF THE 1999 EXPLORER/MOUNTANEER WORKSHOP MANUAL APPLYING A 1/8 THICK BEAD OF HIGH TEMPATURE WHEEL BEARING GREASE (PART# E8TZ-19590-A) ONTO THE SEAL LIPS AND THE SURFACES, THEY CONTACT. PERFORM PROCEDURE 205-04-8 OF THE 1999 EXPLORER/MOUNTAINEER WORKSHOP MANUAL. THIS IS A TEMPORARY FIX AND FORD ENGINEERS ARE CURRENTLY INVESTIGATING THIS ISSUE. *AK

Suspension
Filed Feb 4, 1999NY

WHILE DRIVING ANYWHERE BETWEEN 20-50 MPH THERE IS A WHISTLING AND GRINDING NOISE IN THE WHEELS ON THE RIGHT SIDE. THIS PROLBEM HAS BEEN CORRECTED BY THE DEALER THREE TIMES, AND THE PROBLEM HAS STARTED UP AGAIN. ALSO, AROUND THE BEGINNING OF NOVEMBER 1998, WHEN TURNING THE STEERING WHEEL TO LEFT, A RUBBING AND A GRINDING NOISE CAME FROM THE STEERING WHEEL. DEALER STATED THAT THIS PROLBEM WAS NOT DANGEROUS, AND THAT A PART WOULD BE ORDERED TO CORRECT PROBLEM. PROBLEM HAS NOT BEEN CORRECTED. *AK

Suspension › Front › Wheel Bearing
Filed Feb 1, 1999NY

WHILE DRIVING THE FRONT WHEELS MAKE AN HIGH PITCH NOISE THAT GETS LOUDER THE FASTER CONSUMER DRIVES THE VEHICLE. THE DEALER HAS BEEN CONTACTED. *AK

Visibility › Glass, Side/Rear
Filed Feb 1, 1999CA

REAR WINDOW HINGE FAILED.

Suspension › Front › Wheel Bearing
Filed Feb 1, 1999CA

WHEEL BEARING FAILURE.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Feb 1, 1999CA

CATALITIC CONVERTER MALFUNCTIONED. *YC

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 1, 1999CA

REA WIPER MOTOR FAILED.

Visibility › Rearview Mirrors/Devices › Interior
Filed Feb 1, 1999CA

REAR VIEW CENTER MIRROR CAUSING POOR VISIBILITY. *YC

Visibility › Rearview Mirrors/Devices › Interior
Filed Feb 1, 1999CA

DESIGN OF REAR VIEW MIRROR, CAUSES POOR VISIBILITY. *YC

Fuel System, Gasoline › Carburetor System
Filed Feb 1, 1999CA

EXPERIENCING NOISE FROM AIR INTAKE MANIFOLD. *YC

Power Train › Automatic Transmission
Filed Feb 1, 1999CA

TRANSMISSION FAILED. *YC

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Feb 1, 1999CA

TRANSMISSION COOLER LINE LEAK.

Exterior Lighting › Brake Lights
Filed Feb 1, 1999CA

LEFT REAR BRAKE LIGHT BULB FAILED.

Power Train › Automatic Transmission
Filed Feb 1, 1999CA

GEAR SHIFT FAILED, COULD NOT GET IT OUT OF PARK. *YC

Visibility › Windshield Wiper/Washer
Filed Feb 1, 1999CA

REAR WINDSHIELD WIPER FAILED. NM

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Feb 1, 1999CA

RADIO FAILED. MJS

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 1, 1999CA

REAR WINDSHIELD WIPER MOTOR. MJS

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Feb 1, 1999CA

DRIVE BELT CONTINUALLY MAKES NOISE, REPLACEMENT NECESSARY TO STOP NOISE. MJS

Structure › Frame and Members
Filed Feb 1, 1999CA

TRANSMISSION MOUNT FAILED. NLM

Structure › Body › Hatchback/Liftgate
Filed Feb 1, 1999WA

HATCHBACK LATCH IS LOOSE, HATCHBACK DOOR DOES NOT OPEN STRAIGHT UP. MGM

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Feb 1, 1999CA

RADIO LED INDICATORS FAILED. NLM

Visibility › Windshield
Filed Feb 1, 1999CA

WINDOW FAILED. NLM

Visibility › Power Window Devices and Controls
Filed Feb 1, 1999CA

POWER WINDOWS FAILED ON THREE OCCASIONS. *YC

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 1, 1999CA

VEHICLE SHUTS OFF WHEN PUT IN REVERSE GEAR. NLM

Seat Belts
Filed Feb 1, 1999CA

REAR SEAT BELT FAILED. *YC

Electrical System › 12v/24v/48v Battery
Filed Feb 1, 1999CA

ON TWO OCCASIONS VEHICLE STOPPED RUNNING WHILE DRIVING, DUE TO BATTERY FAILURE. ON ANOTHER OCCASION THE VEHICLE STOPPED RUNNING DUE TO A SHORT IN THE INSTRUMENT PANEL. *YC

Tires › Sidewall
Filed Feb 1, 1999CA

TIRE SIDEWALL RIPPED RESULTING IN BLOW OUT (FIRESTONE / WILDERNESS AT) P235/75R 16 105 MP. *TT

Electrical System › Wiring
Filed Feb 1, 1999CA

WIRES IN STEERING COLUMN FAILED . YH

Suspension › Front › Springs › Torsion Bar
Filed Feb 1, 1999CA

VEHICLE EXPERIENCED SWAY BAR / BUSHING FAILURE. *YC

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Feb 1, 1999CA

GAS CAP WOULD NOT LOCK IN CORRECTLY,DIFFICULT TO OPEN AND CLOSE PROPERLY. YH

Steering › Hydraulic Power Assist System
Filed Feb 1, 1999CA

POWER STEERING MAKES NOISE. YH

Vehicle Speed Control
Filed Feb 1, 1999CA

THROTTLE BODY FAILED. YH

Electrical System › Alternator/Generator/Regulator
Filed Feb 1, 1999CA

ALTERNATOR ASSEMBLY WAS REPLACED AFTER FAILURE AT 8324 MILES. *YC

Tires › Sidewall
Filed Feb 1, 1999CA

THE SIDEWALL OF THE RIGHT FRONT TIRE BLEW OUT (FIRESTONE WILDERNESS AT P 23575R15). *YC

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Feb 1, 1999CA

AUDIO VOLUME CONTROL MOUNTED ON STEERING WHEEL IS OUT OF ORDER. YH

Interior Lighting
Filed Feb 1, 1999CA

CONNECTOR FOR DASH BOARD LIGHTS MELTED. YH

Visibility › Power Window Devices and Controls
Filed Feb 1, 1999CA

POWER WINDOW SWITCH FAILED. YH

Steering › Hydraulic Power Assist System
Filed Feb 1, 1999CA

POWER STEERING FAILED. YH

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 1, 1999CA

FUEL PUMP FAILED. *YC

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 1, 1999CA

REAR WINDSHIELD WIPER MOTOR FAILED. *YC

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 1, 1999CA

WINDSHIELD WIPER MOTOR FAILED. *YC

Structure
Filed Feb 1, 1999CA

CONSUMER FEELS VEHICLE DESIGN IS TO HEAVY AND NOT VERY STABLE WHEN TURNING CORNERS. YH

Tires › Temporary/Emergency Spare Tire
Filed Feb 1, 1999CA

SPARE TIRE STOLEN BECAUSE THERE IS NO LOCK ON SPARE TIRE. YH

Suspension › Front › Control Arm › Lower Arm
Filed Feb 1, 1999CA

LOWER CONTROL ARM FAILED. YH

Seats
Filed Feb 1, 1999CA

CENTER ARMREST FAILED. YH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1998 Ford Explorer → · Every Explorer year → · How the figures are calculated →