CONSUMER WA SDRIVING AND ANOTHER CAR HIT HIM HEAD-ON. UPON IMPACT, DRIVER'S AND PASSENGER'S AIR BAGS DIDN'T DEPLOY, NO INJURIES. *AK
1998 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
FORD SAYS AWARE OF PROBLEM NO FIX, STALLING IS SERIOUS ON HIGHWAY AND CAN CAUSE FATALITY
THE ENGINE HAS A LOUD CLICKING NOISE ON THE RIGHT SIDE. THE LOCAL DEALER HELPED TO GET A REMANUFACTURED ENGINE FOR ME UNDER WARRANTY. THE NEW ENGINE HAS JUST STARTED TO MAKE THE SAME NOISE. IT'S VERY LOUD. I HAVEN'T HAD ANY STALLS OR HESITATIONS, JUST A VERY LOUD NOISE.
WHEN APPLYING THE BRAKES THROTTLE STUCK IN OPEN POSITION, CAUSING A COLLISION TO OCCUR. *AK *ML
VEHICLE HESITATES ON RE-ACCELERATION AFTER DECELERATING FROM 50-65 MPH TO A SLOW ROLL. THIS HAS HAPPENED MANY TIMES SINCE THE CAR WAS FIRST PURCHASED. DEALER CLAIMS THERE IS NOTHING WRONG. I JUST LOCATED A SERVICE BULLETIN #12624 THAT ADDRESSES THIS PROBLEM.
THE GAS TANK WILL NOT FILL COMPLETELY. I HAVE HAD THE VEHICLE BACK TO DEALER AT LEAST 4 TIMES REGARDING THIS PROBLEM, THEY TOOK THE TANK OFF AT LEAST TWICE. WHEN FILLING THE GAS TANK IT SHUTS OFF & I AM ABLE TO CONTINUE TO FILL THE TANK AT LEAST PUTTING IN 5 TO 6 GALLONS MORE. I AM NEVER SURE IF THE TANK IS FULL OR NOT. THIS HAS BEEN AN ONGOING PROBLEM SINCE I TOOK THIS VEHICLE HOME FROM DAY 1.
ENGINE STALLS AND SOMETIMES DIES WHILE ACCELERATING FROM A STOP. PROBLEM MOST OFTEN OCCURS AFTER LONG DRIVES, ON HOT DAYS, WHEN TURNING TO THE LEFT FROM A FULL OR PARTIAL STOP.
WHEN APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND VEHICLE WENT PART OF THE WAY INTO AN INTERSECTION. DEALER HAS NOT SEEN VEHICLE. *AK
R/F/TIE ROD BROKE OFF SPINDLE CAUSING LOSS OF STEERING AND PLOWING INTO 2 PARKED CARS
FOR NO REASON THE VEHICLE WOULD STOP AND CONSUMER WOULD HAVE AN ODOR AS IF WIRES WHERE BURNING. TOOK VEHICLE TO DEALER TWICE. THE TRANSMISSION WAS OVERHAULED. PROBLEM STILL EXISTS. *YC
VEHICLE WAS INVOLVED IN A ROLL OVER AT 25 MPH. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY, RESULTING IN INJURIES. MANUFACTURER HAS BEEN NOTIFIED. *AK
WINDSHIELD HAD CRACKED WHILE VEHICLE WAS PARKED. NO SIGN OF PROBLEM BEFORE OR OF BEING HIT BY STONES/ROCKS. CRACK STARTED AT TOP, NEAR ROOF, & SPREAD DOWNWARD IN MIDDLE. *AK
DESIGN OF THE ARM REST ASSEMBLY IS WEAK WHICH RESULTED IN COLLAPSING UNDER WEIGHT OF CONSUMER. MJS
DEALER REFUSED RECALL REPAIR (99V-164) / (99V-062). *YC
WHILE TRAVELING CONSUMER NOTICE SMOKE COMING FROM THE ENGINE COMPARTMENTON RIGHT PASSENGER'S SIDE AND VEHICLE CAUGHT AN FIRE. ALSO, VEHICLE WAS TOTALED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN COLLISION DUE TO LOCKED STEERING AND LOSS OF BRAKING ABILITY DURING ACCELERATION.
VEHICLE EXPERIENCING PROBLEM WITH VIBRATION WHENEVER MOVING OUT OF A TIGHT PARKING SPACE WHILE TURNING THE WHEEL. ALSO, FUSE TO POWER WINDOW KEPT BLOWING OUT FOR UNKNOWN REASO.; DEALER NOTIFIED AND UNABLE TO CORRECT THE PROBLEM. CAN NHTSA HELP INTHIS MATTER. *AK
MOTOR OF REAR WINDOW WIPER FAILED.
REAR WINDOW WIPER FAILURE.
REAR WINDOW WIPER FAILURE.
CYLINDER WASN'T FIRING AND NEEDED REPLACEMENT; AC NOT FUNCTIONING AT FULL CAPACITY.
AUTOMATIC TRANSMISSION.
REAR WINDSHIELD WIPER.
BRAKE PEDAL AND SWITCH, AUTO DOOR LOCK AND BRAKE LIGHTS.
VIBRATION.
LEFT FENDER WELL WAS HITTING FRONT TIRE ON TURN.
REAR WIPER BLADES.
THROTTLE. GAS PEDAL STARTED TO STICK--MORE PRESSURE ON THE PEDAL DOESN'T CAUSE THE CAR TO ACCELERATE SMOOTHLY, WAITS A COUPLE OF SECONDS AND THEN LURCHES FORWARD.
KNOB FOR REAR WINDOW WIPER. MASTER SWITCH TO UNLOCK DOORS. AIR BAG LIGHT.
TRANSMISSION.
CRUISE CONTROL.
REAR WINDSHIELD WASHER MOTOR.
FOOT THROTTLE STICKS.
REAR WINDOW WIPER.
RECEIVED RECALL 99V062001 & CONTACTED DEALER. TOOK VEHICLE IN FOR SPEED CONTROL REPAIRS & HAD IT DONE. PICKED VEHICLE UP & NOTICED CRUISE CONTROL FAILED TO WORK LIKE IT SHOULD. CONTACTED DEALER & WAS REFUSED TO CORRECT PROBLEM. *AK
I NOTICED SMOKE COMING FROM ENGINE COMPARTMENT AFTER STOPPING TO FUEL UP AFTER DRIVING SEVERAL HOURS AT A SPEED OF 65 MPH. TOOK VEHICLE INTO DEALER AND TOLD THEM THAT THE ENGINE WAS LEAKING OIL AND HAD TO PUT IN THREE QUARTS TO FINISH 400 MILE TRIP. SERVICE DEPT. ADVISOR SAID PROBLEM WAS DO TO GALLEY PLUG LEAKING. THEY REPLACED PLUG AND ENGINE STILL LEAKS. VEHICLE IS STILL IN SHOP AFTER 5 DAYS. THEY RECOMMENDED REPLACING HEAD.
VEHICLE WOULD LOCK INTO AND OUT OF 4-WHEEL DRIVE RAPIDLY ON DRY, SMOOTH PAVEMENT FOR NO REASON ,CAUSING VEHICLE TO LURCH AND LAG ( JERKING ) AND CAUSING FRONT LEFT WHEEL HOP AND VIBRATION. DEALERSHIP HAS REMOVED THE 4 WHEEL DRIVE CAPABILTY OF THIS VEHICLE TO RESLOVE THE PROBLEM INSTEAD OF REPAIRING. THE ORIGINALLY EQUIPPED 4 WHEEL DRIVE EXPLORER IS NOW ONLY 2 WHEEL DRIVE. INDICATOR LIGHTS ON DASH NOW CONTINUOUSLY FLASH PROVIDING SOMEWHAT OF A DRIVERS DISTRACTION. ALSO VEHICLE HAS A LOUD SQUEAL IN FRONT END AT SPEEDS FROM 1 THRU 40 MPH WHICH ONE FAILED REPAIR ATTEMPT HAS BEEN MADE. ALSO VEHICLE ENGINE HAS LOUD MECHANICAL ENGINE NOISE ( KNOCKING AND BANGING ) IN UPPER ENGINE AREA. *AK
VEHICLE HAS HESITATION PROBLEMS. PROBLEM IS INTERMITTENT. TOOK VEHICLE TO DEALER & PLACED ON MONITORING AFTER IT HAPPEND 5 TIMES. NOTHING SHOWED UP. MANUFACTURER SENT INFORMATION REGARDING PROBLEM WITH COMPUTER CHIP WHICH WAS REPLACED. *AK
AUTOMATIC TRANSMISSION SLIPS IN AND OUT OF GEAR. YH
WHEN THE BRAKES ARE APPLIED UNDER NORMAL BRAKING CONDITIONS VEHICLE ACCELERATES SUDDENLY. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
THE REAR HATCHBACK WINDOW BLEW OUT COMPLETLY OUT AFTER THE CONSUMER PARKED THE VEHICLE . DEALER HAS BEEN CONTACTED. *AK
DRIVING DOWN THE ROAD IN A HEAVY RAIN AND WINDSHIELD WIPER DID NOT WORK. WINDSHIELD WIPERS HAVE BEEN REPLACED ALREADY THREE TIMES. CONSUMER CONTACTED DEALER. *AK
DURING A ROUTINE CHECK-UP THE AIR SUSPENSION WAS KNOCKED OUT CAUSING THE RIDE TO BE NOISY, BOUNCY AND UNCOMFORTABLY. NLM
THIS IS A VERY DISTINCT TAPPING NOISE COMING FROM THE RIGHT SIDE OF THE ENGINE THAT CAN BE HEARD AT ALL TIMES AND GETS LOUDER AS YOU DRIVE THE CAR. WE ARE AFRAID THAT THIS IS A LIFTER AND OUR ENGINE IS GOING TO BLOW UP WHILE WE ARE DRIVING. THE SERVICE SHOP DENIES EVEN HEARING THIS TAPPING NOISE BUT WHEN WE WENT TO ARBRITRATION 5 PEOPLE , WHOM ARE NOT MECHANICS ALL HEARD AND VERIFIED THAT THIS NOISE IS PRESENT. THE SERVICE SHOP WILL NOT EVEN SAY THEY HEAR THIS NOISE, ALONE FIX IT FOR US. WE WANT TO KNOW HOW TO GET THIS FIXED, WE HAVE HAD IT IN THE SHOP 22 DAYS.
POSSIBLE FAULTY FUEL LINES, VALVES AND GAS CAP MAY BE CAUSING CHECK ENGINE LIGHT TO ILLUMINATE. NLM
AIRBAG LIGHT WORKS INTERMITTENT. *YC
ON SEVERAL OCCASIONS VEHICLE ABS LIGHT REPEATEDLY COMING ON / OFF INTERMITTENTLY. *YC
INTERMITTANT STALLING WHEN ACCLERATING FROM A STOP. FORD CLAIMS TO HAVE A RE-CALIBRATION OF THE AIR/GAS MIX.DID NO GOOD. STILL HAVING THE SAME PROBLEM.
REAR WINDOW BLOW OUT FOR NO REASON. *AK
VEHICLE JUMPED OUT OF GEAR, CAUSING PROPERY DAMAGE TO THE INSIDE WALL OF OWNER'S GARAGE WHICH COULD HAVE RESULTED IN INJURY. *YC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Ford Explorer → · Every Explorer year → · How the figures are calculated →