Page 31 of 40 · complaints 1,501–1,550 of 1,959

1998 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Seats › Front Assembly › ReclinerCrash2 injured
Filed May 26, 2000NY

WE WERE STOPPED AND ANOTHER CAR HIT US IN THE REAR. PASSENGER FRONT SEAT SLID FORWARD ON IMPACT ALTHOUGH PRIOR TO BEING HIT IT WAS LOCKED IN PLACE. THE DRIVER SIDE BACK SEAT FELL BACK (LOUNGED BACK) ON IMPACT.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 23, 2000IL

AFTER EXTENDED DRIVING AND MAKING A STOP, VEHICLE WOULD STALL WITHOUT ANY INDICATION WHILE TRYING TO ACCELERATE FROM THE STOP. DEALER HAS BEEN NOTIFIED. *AK *ML

SuspensionCrash2 injured
Filed May 19, 2000TX

VEHICLE ROLLED AFTER GPOING OUT OF CONTROL WHEN TIRES CAME IN CONTACT WITH GRAVEL ON SHOULDER. *AK

Seats › Front Assembly › Recliner
Filed May 19, 2000FL

I WROTE TO FORD MOTOR CO. TO INFORM THEM THAT THE REAR SEAT BOTTOM ON THE 2 DOOR EXPLORER DOES NOT LOCK INTO POSITION. EVERYTIME YOU APPLY THE BRAKES OR STOP IF SOMEONE IS SITTING IN THE REAR THE SEAT MOVES FORWARD. IT ALSO HAPPENS WHEN YOU ARE GETTING OUT OF THE CAR. I UNDERSTAND ALL 2 DOOR MODELS HAVE THE SAME PROBLEM. FORD HAD NO COMMENT TO MY LETTER. THANK YOU. *AK

Vehicle Speed Control
Filed May 16, 2000FL

WAS GOING TO BEACH , TRIED TO SET CRUISE CONTROL AT 70, WENT UP TO 72, PUSHED AGAIN, NOW GOING 78,, TRIED TO TURN CC OFF, PUSHED BRAKES AND CC OFF BUTTON, LET OFF BRAKS, CAR SPEEDS UP TO 82, PUSHED BRAKED TO FLOOR, HELD CONTINUOUSLY DOWN FOR APPRX. MILE, SMOKE EVERYWHERE FROM BRAKES, GOT DOWN TO 50MPH, PUT CAR IN NEUTRAL, WAS AT LEAST 1/4 T/ 1/2 MILE WITH RIDING BRAKES BEFORE CAR STOPPED, HAD IT HAULED TO DEALERSHIP, WAS INFORMED THIS HAD NEVER HAPPENED BEFORE, AM NOW AFRAID TO DRIVE CAR WHEN IT IS REPAIRED, IT WAS IN THE DEALERSHIP IN 99 FOR THE CRUISE CONTROL RECALL, THEY CLAIM THEY HAVE SENT THE PARTS IN TO THE FORD LABORATORY, THEY STILL DO NOT KNOW WHAT WENT WRONG, SAID EITHER THE CABLE OR THE MODULE. *AK

Suspension › Front
Filed May 13, 2000TX

TIRE IS SHOWING SIGNS OF UNUSUAL TREAD WEAR. TIRE ROTATION OCCURRED AT 35000 MILES AND ALIGNMENT WAS CHECKED. TIRE IS WEARING TOWARDS THE INSIDE AND ANOTHER TIRE IS SHOWNING SIMILAR SIGNS OF WEAR. THE TIRE IS CREATING EXCESSIVE ROAD NOISE. *AK( DOT NUMBER: E27477 TIRE SIZE: P235 75R15 )

Vehicle Speed Control
Filed May 8, 2000FL

PRIOR TO RECALL FUEL THROTTLE STICKS ( 99V-062). YH

Vehicle Speed Control
Filed May 2, 2000FL

VEHICLE EXPERIENCED PROBLEM WITH DECELERATION AFTER ACCELERATION. WITHIN SECONDS, VEHICLE WOULD LURCH FORWARD AND THEN START TO OPERATE NORMALLY. DEALER NOTIFIED, FORD IS NOT PROVIDING HELP WITH REPAIRING VEHICLE. *AK *ML

Power Train › Automatic Transmission
Filed May 1, 2000PA

PUT TRUCK IN REVERSE - TRUCK STUCK IN REVERSE - HAD TO BE TOWED TO FORD DEALER - WAITING FOR RESPONSE FROM DEALER - THEY SAID NEVER HEARD OF THIS HAPPENING BEFORE. *AK

Structure › Body › Door › Hinge and Attachments
Filed Apr 28, 2000FL

DRIVER'S DOOR HAS PULLED AWAY FROM THE FRAME OF VEHICLE, CAUSING THE DOOR NOT TO PROPERLY CLOSE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 25, 2000TX

WHILE DRIVING BRAKING SYSTEM MALFUNCTIONED. VEHICLE HAD NO BRAKING ABILITY, AND HAD TO USE THE EMERGENCY PARKING BRAKE IN ORDER TO STOP. ALSO, DEALER HAD TO REPLACE BRAKE PADS AND SHOES/ CALIPERS AND ROTORS. PASSENGER'S FRONT BRAKES SEEMED TO BE MORE WORN OUT. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 24, 2000AL

CAR STALLS - IT HAS STALLED 157 TIMES SINCE 6-3-99. IT HAS BEEN IN THE SHOP 12 TIMES. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 15, 2000CA

ENGINE MANIFOLD LEAKING. ENGINE CHECK LIGHT WARNING LIGHT IS ON. PARTS HAVE BEEN ON BACK ORDER FROM FORD FOR OVER 2 MONTHS. THE DEALER SAYS THIS IS MOST LIKELY A POSSIBLE RECALL PROBLEM, BUT CAN NOT GIVE SPECIFICS. WE HAVE CONCERNS ABOUT DRIVING VEHICLE WITH WARNING LIGHTS ON FOR A PROLONGED PERIOD OF TIME. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 13, 2000CA

TRUCK ENGINE DIES/HESITATES WHEN TURNING LEFT FROM COMPLETE STOP. ENGINE DIED ONCE BUT WAS ABLE TO RESTART WHILE COASTING, THE OTHER 2 TIMES THE ENGINE HESITATED ALTHOUGH GAS PEDAL WAS DEPRESSED. DEALER NOTIFIED, COULD NOT FIND ANYTHING WRONG.

Vehicle Speed Control
Filed Apr 10, 2000NJ

PE00999, WHILE VEHICLE IS AT A STOP AND PROCEEDS, VEHICLE IDLES VERY HIGH WHICH CAUSES ENGINE TO REV, AND MAY CAUSE SUDDEN ACCELERATION. OWNER PLACES THE VEHICLE IN NEUTRAL POSITION TO STOP THE IDLING. PLEASE PROVIDE FURTHER INFORMATION. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Apr 7, 2000CA

WHILE DRIVING AND STEPPING ON GAS PEDAL, ENGINE WILL NOT DECELERATE. IT FELT LIKE SOMEBODY WAS STILL PRESSING ON GAS PEDAL. *AK

Engine and Engine Cooling › Engine
Filed Apr 5, 2000FL

CRANKCASE IS BROKEN-TRUCK HAS BEEN SERVICED PROPERLY BEFORE THIS--$6,000 REPAIR EST. BY FORD. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 31, 2000NC

WHEN VEHICLE WAS AT 25000 MILES DEALER HAD TO TURN ROTORS. BUT CONSUMER WAS CONCERNED ABOUT WHY THAT WORK WAS DONE SO EARLY. CURRENTLY HE IS WORRIED ABOUT WARRANTY EXPIRING. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 31, 2000FL

FORD PEOPLE SAY THEY DON'T KNOW WHEN THE GASKETS KITS WILL COME IN, YET ITS BEEN 3 MONTHS NOW AND THE VEHICLE RUNS SLUGGISH, AND IS A SAFETY HAZARD IN TRAFFIC. WHERE ARE ALL THE PARTS AT. *AK

Tires
Filed Mar 29, 2000TX

FIRESTONE TIRE BLEW OUT ON FREEWAY

Electrical System › Horn
Filed Mar 29, 2000AL

THE HORN FAILED. YH

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 21, 2000OH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Vehicle Speed Control › LinkagesCrash
Filed Mar 20, 2000NJ

WHEN BRAKES WERE APPLIED VEHICLE SUDDENLY AND UNEXPECTEDLY ACCELERATED, RESULTING IN A COLLISION. DEALER HAS INSPECTED VEHICLE, AND HAS NOT BEEN ABLE TO DETERMINE THE CAUSE OF THE SUDDEN ACCELERATION. PLEASE PROVIDE FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 13, 2000FL

DRIVING DOWN A TWO WAY STREET ANOTHER VEHICLE WAS TRYING TO PASS FROM BEHIND. WHEN APPLYING BRAKES TO SLOW DOWN, VEHICLE STALLED AND WITHIN SECONDS IT ACCELERATED. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Mar 12, 2000UT

LEAKING BETWEEN CASE. *AK

Seat Belts
Filed Mar 9, 2000MA

REAR SEATBELTS WILL NOT LOCK AT ALL. CONSUMER CAN USE THE RETRACTOR, BUT CANNOT USE THE SEAT BELT. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 9, 2000MN

TRAVELING AT 35 MPH, ENGINE STALLED. I WAS ABLE TO MAKE A SAFE STOP ON A BUSY/CURVY ROAD. ENGINE RESTARTED AND STALLED ONE ADDITIONAL TIME. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Mar 9, 2000MN

INC #1 4--WHEEL DRIVE LIGHTS FLASHED 15 SECONDS, 4-WHEEL DRIVE MOTOR REPLACED. INC #2 - VEHICLE STALLED DURING LEFT TURNS AFTER TRAVLLING AT HWY SPEEDS. NEW PROCESSOR INSTALLED, PROBLEM STILL EXISTS. *AK

Vehicle Speed Control
Filed Mar 8, 2000MD

RECALL 99V0620000/ CRUISE CONTROL. FORD INSISTED THAT RECALL REPAIRS HAD NOT BEEN DONE BECAUSE VEHICLE HAD BEEN SERVICED IN OKLAHOMA AT A FORD DEALER ONLY. OWNER HAD NOT TAKEN VEHICLE TO ANY OTHER DEALER FOR RECALL REPAIRS. FORD COULD NOT PROVIDE ANY ADDITIONAL INFORMATION. *AK

Exterior Lighting › Headlights › Switch
Filed Mar 8, 2000FL

WHILEDRIVING DOWN THE ROAD HEADLIGHTS WENT OUT. CONSUMER HAD TO PLAY WITH THE SWITCH BEFORE HE COULD GET THEM BACK ON. *AK

Tires › Tread/Belt
Filed Mar 7, 2000TX

I WAS DRIVING TO WORK IN THE MORNING AT ABOUT 75 MILES PER HOUR, WHEN I HEARD A LOUD NOISE AND MY EXPLORER BECAME VERY HARD TO HANDLE ON THE ROAD. I WAS ABLE TO GET TO THE SHOULDER OF THE ROAD SAFELY. I WENT TO INSPECT THE DAMAGE AND FOUND THAT THE TREAD OF MY RIGHT FRONT TIRE HAD COMPLETELY PEELED OFF. THIS CREATED DAMAGE TO THE BODY OF MY VEHICLE. I T WAS A VERY FRIGHTENING ACCIDENT, BUT IN READING OTHER STORIES, I FEEL EXTREMELY FORTUNATE.OOC. *AK( DOT NUMBER: )

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 6, 2000GA

BRAKES' LACK OF LUBRICATION MAY GET THEM TO BECOME RUSTY AND FREEZE UP. *AK

Steering › Hydraulic Power Assist SystemCrash1 injured
Filed Mar 5, 2000FL

WHILE MAKING A LEFT HAND TURN AT APPROX. 5-10MPH VEHICLE LOST ALL POWER IN STEERING AND BRAKING SYSTEMS AND VEHICLE BECAME UNCONTROLLABLE AND KEPT TURNING LEFT INTO TREE. DRIVER SUSTAINED MINOR INJURIES. *AK

Vehicle Speed ControlCrash
Filed Mar 2, 2000FL

EA99001, WHILE DRIVING THROTTLE GOT STUCK AND CAUSED VEHICLE TO ACCELERATE WHICH CAUSED A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Mar 2, 2000VA

ABS LIGHTS HAVE ILLUMINATED DUE TO SENSOR FAILURE. YH

Vehicle Speed ControlCrash1 injured
Filed Mar 1, 2000RI

VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE TURNING A CORNER AND THE CONSUMER LOSS CONTROL OF THE VEHICLE, VEHICLE RAN OFF THE ROAD, THROUGH A FENCE AND SLAMMED INTO A TREE CAUSING INJURY TO CONSUMERS NECK AND BACK. NLM

Vehicle Speed Control
Filed Feb 28, 2000DE

AFTER RE-ACCELERATING FROM A STOP AFTER APPX 2 HRS DRIVING AT 60-70 MPH THE CAR HESITATES FOR A COUPLE OF SECOND THEN STARTS UP AGAIN. IT HAS OCCASIONALLY STALLED. THIS SEEMS TO OCCUR MORE FREQUENTLY IN HOT WEATHER AND DOESN'T SEEM TO HAPPEN ON TRIPS UP TO AN HOUR. I HAVE HAD PEOPLE ALMOST GO INTO ME FROM BEHIND DUE TO IT APPEARING THAT I AM PULLING AWAY AND THEN THE CAR SUDDENLY STOPPING WITH NO BRAKE LIGHTS VISIBLE. ALSO THIS USUALLY PUTS THE CAR IN THE MIDDLE OF AN INTERSECTION AT A STANDSTILL. *AK

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed Feb 24, 2000RI

THROTTLE BECAME STUCK WHILE TURNING A CORNER , CAUSING A LOSS OF VEHICLE CONTROL. VEHICLE RAN OFF ROAD, HITTING ITEMS AND A TREE WHICH FINALLY STOPPED THE VEHICLE. *AK *ML

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Feb 23, 2000TX

GAS TANK CAP IS NOT HOLDING PRESSURE, ALLOWING GAS FUMES TO ESCAPE FROM THE TANK. DEALER HAS NOT SEEN VEHICLE. *AK

Engine and Engine Cooling › Engine
Filed Feb 23, 2000NM

UPON ROUTINE OIL CHANGE DEALER NOTICED ENGINE CONNECTING ROD BROKE FROM ENGINE PISTON. DUE TO THE BROKEN ENGINE CONNECTING ROD ENGINE NEEDED REPLACING. DEALER STATED THIS PROBLEM WAS COMMON. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Suspension
Filed Feb 23, 2000FL

CRM LOVES VEHICLE BUT THERE IS ALOT OF NOISES AND VIBRATIONS AND BEING A SECON OWNER AND HAVING SO MANY MILES ON THE VEHICLE I HAVEN'T CONTACTED ABOUT THESE PROBLEMS NOR HAD THEM FIXED DUE TO COST OF REPAIR.CRM IS LOOKING INTO BUYING ANOTHER VEHICLE OF THIS SORT BUT NOW NOT NECESSARILY FORD. *AK

Visibility › Windshield Wiper/Washer
Filed Feb 23, 2000WI

REAR WINDSHIELD WIPER ARM LIFT OFF THE GLASS WHEN USING. APPEARS TO BE A DESIGN FLAW. *AK

Power Train › Axle AssemblyCrash
Filed Feb 23, 2000NC

RR AXLE SHAFT BROKEN, RESULTING IN LOSS OF CONTROL, VEHICLE RAN OFF THE ROAD AND OVERTURNED. (N.C. CRASH REPORT) *MJS

Engine and Engine Cooling › Engine
Filed Feb 18, 2000MD

DEALER SAYS THAT IT IS THE TIMING CHAIN HOUSING AND FORD IS WORKING ON A FIX. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 15, 2000FL

ENGINE STALLS WHEN COMING FROM A STOP OR FROM SLOWING DOWN. DRIVER HAS TO PUT VEHICLE IN NEUTRAL AND RESTART VEHICLE. DEALER HAS SEEN VEHICLE 6 TIMES, AND CANNOT FIND A SOLUTION. *AK

Tires
Filed Feb 14, 2000TX

INTERMITTENTLY WHILE DRIVING AT 30 MPH AND ABOVE THERE IS A ROARING NOISE THAT COMES FROM THE TRUCK. TRUCK WAS TAKEN TO THE DEALERSHIP. DEALER STATED THAT THE PROBLEM WAS WITH THE FIRESTONE TIRES. *AK *ML

Power Train › Automatic Transmission
Filed Feb 14, 2000IA

ON-GOING / INTERMITTENT PROBLEM WITH TRANSMISSION; WHENEVER SLOWING DOWN FROM HIGHWAY SPEED,TRANSMISSION WOULD REMAIN IN 3RD GEAR AND CAUSE ENGINE TO STALL OUT. DEALER NOTIFIED. *AK

Tires › Tread/BeltCrash
Filed Feb 11, 2000TX

WHILE DRIVING ON I-35 GOING ABOUT 70 MPH THE TREAD ON THE LEFT REAR TIRE OF OUR EXPLORER SEPARATED. THIS CAUSED THE EXPLORER GO TO INTO A 540 DEGREE SPIN. WHILE SPINNING THE EXPLORER STUCK A CAR IN THE ADJACENT LANE TWICE, ONCE WITH THE FRONT AND ONCE WITH THE BACK OF THE EXPLORER. THIS CAUSED ABOUT $6000 OF DAMAGE OF THE EXPLORER.*AK( DOT NUMBER: VDHLIPY347 TIRE SIZE: P23575R151 )

Tires › Tread/BeltCrash1 injured
Filed Feb 10, 2000TX

WHILE DRIVING 65 MPH TREADS ON THE REAR TIRE ON THE DRIVER'S SIDE CAME OFF, CAUSING THE DRIVER TO LOSE CONTROL WHICH ENDED IN A ROLLOVER. TRUCK WAS TOTALLED.*AK.ET.

Tires › Tread/BeltCrash
Filed Feb 9, 2000TX

REAR TREAD ON THE PASSENGER'S TIRE BUSTED WHILE TRAVELING AT 35 MPH, CAUSING A LOSS OF CONTROL. CONSUMER RAN INTO A DITCH, AND THE TIRE WAS COMPLETELY DESTROYED. DEALER HAS BEEN CONTACTED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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