PE00 020; CONSUMER WAS TRAVELING ABOUT 35MPH ON HIGHWAY AND VEHICLE STARTED TO VIBRATE, AND RIGHT REAR TIRE EXPLODED. TIRE WAS FIRESTONE WILDERNESS #AT, SIZE P23575/R15 THERE WERE INJURIES. *AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
1998 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
THESE ARE THE SAME AT TIRES THAT HAVE BEEN RECALLED BUT NOT FROM THE DECATUR, IL. PLANT. *AK( DOT NUMBER: NOT DECATU TIRE SIZE: 15 )
MY ACCIDENT OCCURRED AT APPROXIMATELY 7:00 P.M. ON 24 JULY 2000 AS I WAS DRIVING TO MY RESIDENCE LOCATED AT [XXX], IN MY 1998 FORD EDDIE BAUER EXPLORER. I WAS TRAVELLING EAST ON HIGHWAY 190 IN THE RIGHT HAND LANE AT 60 MPH, WHEN A CAR PULLED IN FRONT OF THE TRUCK I WAS FOLLOWING. THE TRUCK BRAKE CAUSING ME TO BRAKE. UPON BRAKING, BOTH TIRES ON THE LEFT HAND SIDE OF THE VEHICLE EXPLODED CAUSING ME TO GO INTO A TAIL SPIN. I DID EVERYTHING POSSIBLE TO KEEP THE VEHICLE ON THE ROAD WITHOUT HITTING ANYONE ELSE. FORTUNATELY, I DID NOT HIT ANOTHER VEHICLE OR HURT ANYONE ELSE. MY VEHICLE ENDED UP ROLLING OVER FOUR TIMES AND ENDED UP FACING IN THE OPPOSITE DIRECTION ON THE MEDIAN. ALTHOUGH THE VEHICLE WAS COMPLETELY TOTALED, I WAS FORTUNATE ENOUGH NOT TO HAVE SUFFERED LIFE THREATENING INJURIES. THE POLICE, PARAMEDICS, AND FIREMEN ARRIVING ON THE SCENE COULD NOT BELIEVE THAT I WAS ALIVE. THE VEHICLE HAD TO BE CUT TO GET ME OUT. THERE WERE WITNESSES TO THIS ACCIDENT WHO PROVIDED STATEMENTS TO THE POLICE. THERE WAS NO CITATION ISSUED. MY RIGHT HAND WAS BADLY CUT, I HAD SEVERED AN ARTERY AND MUSCLE, AND RECEIVED 12 STITCHES. MY LEFT EAR WAS CUT AND HAD TO BE STITCHED. THE LEFT SIDE OF MY BODY, TO INCLUDE MY HEAD, WAS BADLY BRUISED. THIS ACCIDENT HAS HAD A SERIOUS PHYSIOLOGICAL EFFECT ON ME. IT TOOK TWO WEEKS FOR ME TO BEGIN DRIVING AGAIN. USAA, MY INSURANCE COMPANY, INFORMED US, AS A RESULT OF THEIR INVESTIGATION, THAT THEY HAD FLAGGED MY VEHICLE BECAUSE THE TIRES WERE THE FIRESTONE TIRES
I HAVE HAD VEHICLE FOR A LITTLE OVER A YEAR. THE TIRES WERE ORIGINAL TO THE VEHICLE. I HAVE HAD TWO FLATS, ONE OF WHICH WAS A COMPLETE TIRE FAILURE. THE TIRE CRACKED ALL THE WAY DOWN TO THE SIDEWALL. LUCKILY THE SUV WAS BEING STOPPED WHEN IT HAPPENED. I NOW HAVE A THIRD OF THE ORIGINAL FOUR THAT HAS A SMALL SPOT WHERE THE STEEL BELT IS SHOWING THROUGH. I HAVE REPLACED ALL FOUR TIRES WITH GOODYEAR IN LIGHT OF THE HISTORY OF THE TIRES AND THE RECENT INFORMATION THAT HAS BEEN PRESENTED CONCERNING THESE TIRES. I DEFINITELY FEEL OTHER SIZES SHOULD BE RECALLED. THESE TIRES ARE A MENACE. I'M SO LUCKY THAT MY FAILURES HAPPENED IN THE CIRCUMSTANCES THAT THEY DID OR I OR MY FAMILY MIGHT NOT BE HERE TODAY.( DOT NUMBER: VNCU IPX TIRE SIZE: P255 70R16 )
HEARD FLAPPING NOISE COMING FROM RT REAR TIRE ON FREEWAY--BY THE TIME I PULLED OFF THE ROAD NOISE HAD STOPPED AND WHEN I LOOKED AT TIRE IT APPEARED NORMAL. DROVE FOR 3 MORE HOURS ON HIGHWAY UNTIL IT BLEW OUT. NOTHING LEFT OF TIRE--ON RIM. FORD ROAD ASSISTENCE SENT SOMEONE TO CHANGE IT. WAS IN DESERT BY MYSELF FOR ABOUT 2 HOURS. WHEN THIS ALSO HAPENED TO MY BROTHER I IMMEDIALTELY WENT OUT AND CHANGED ALL 4 TIRES. WHEN I CALL FIRESTONE THEY HAVE NO IDEA WHAT'S GOING ON. I CHANGED THE TIRES RIGHT BEFORE THE RECALL. I AM NOW OUT $630 FOR TIRES AND STILL HAVE NOT REPLACED THE SPARE. HELP!!!( DOT NUMBER: VDHL TIRE SIZE: P235/TSR15 )
NO SUMMARY( DOT NUMBER: )
MY 1998 FORD EXPLORER ([XXX]) CAME EQUIPPED WITH THE WILDERNESS TIRES. DURING THE FALL OF 1998, I EXPERIENCED 4 TIRE REPAIRS AND IN THE EARLY PART OF 1999, 2 MORE TIRE REPAIRS AND TWO FAILURES (NOTE: FOUR TRIPS TO ARIZONA, FROM COLORADO, HAD OCCURRED). THE TWO FAILURES OCCURRED LATER DURING TRAVEL IN 1999, ONE ON I-40 OUTSIDE ALBUQUERQUE, NM (ENROUTE TO AZ AT APPROX 62 MPH, A SEPARATION AT THE SIDEWALL/TREAD AREA) AND THE OTHER IN PHOENIX, AZ FOUND AS A LEAKING TIRE BUT IDENTIFIED, UPON BREAKDOWN, AS A NON-REPAIRABLE SIDEWALL/THREAD SEPARATION AT THE THREAD LINE). EACH FAILURE WAS REPLACED WITH FIRESTONE WILDERNESS AT TIRES. HOWEVER, I LOST CONFIDENCE IN THE FIRESTONE TIRES AND ON MAY 6 1999 I REPLACED THE FOUR INSTALLED TIRES WITH MICHELIN LTX (MS) TIRES, RETAINING THE SPARE AS AN ORIGINAL FIRESTONE.( DOT NUMBER: VD TIRE SIZE: 235/75R/15 ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE SWERVED FOR NO APPARENT REASON, LOST CONTROL, OVERTURNED 4 TIMES( DOT NUMBER: )
ALL 4 TIRES HAVE CRACK LINES ALL THE WAY AROUND WHERE THE TREAD IS BEGINNING TO CRACK AWAY FROM THE MAIN TIRE. THE TIRE HAS BEEN INSPECTED BY THE LOCAL FIRESTONE DEALER AND THE LOCAL FORD DEALER AND BOTH AGREED THE TIRES WERE SEPERATING AND PROBABLY VERY DANGEROUS BUT SAID THEY WERENT ON THE RECALL LIST AND SAID THERE WAS NOTHING THEY COULD DO. THE FORD MECHANIC STATED HE HAD SEEN MANY OTHERS WITH THE SAME DOT CODE WITH SIMILIAR CRACK LINES BUT THEY WERENT ALLOWED TO REPLACE THEM. WHEN THE LOCAL FIRESTONE DEALER WAS QUESTIONED ABOUT REPLACING THE TIRE UNDER ITS WARANTY, I WAS TOLD THAT IF IT WAS ON A FORD EXPLORER, IT HAD NO WARANTY AND THERE WAS NOTHING THEY COULD DO. WHEN I SHOWED HIM MY WARANTY PAPERS HE SAID IT DIDNT MATTER, THAT THE EXPLORER WAS CONSIDERED A RECREATIONAL VEHICLE AND THEY DIDNT RECOGNIZE WARANTIES ON RECREATIONAL VEHICLES. I CONTACTED THE NATIONAL CUSTOMER SERVICE OFFICES OF BOTH COMPANIES (FIRESTONE AND FORD) BUT WAS TOLD THAT THERE WAS NOTHING THEY COULD DO UNTIL THE TIRE WAS RECALLED. AT THIS TIME ONLY THE WILDERNESS AT WITH A DOT OF VDHL HAS BEEN RECALLED, NOT THE VNHL WHICH IS WHAT I HAVE (EVEN THOUGH THE ATX TIRES FROM THE SAME CANADIAN PLANT HAVE BEEN RECALLED. THE TIRES ARE MAKING A LOUD ROARING AND BUMPING SOUND AND I HAVE A WRITTEN REPORT FROM THE FORD SERVICE DEALER WHERE THEY INSPECTED THE TIRES AND SAW THE SEPERATION LINES ON ALL TIRES (BUT I AM TOLD THEY CAN DO NOTHING ABOUT IT UNTIL IT IS RECALLED, EVEN THOUGH IT MAY BE A VERY IMIDIATE DANG
BOTH THE FORD DEALER AND TIRE DEALER INDICATED THAT THE DEFECT WAS CAUSED BY A ROAD HAZZARD. HOWEVER, THERE WAS NO DAMAGE TO THE RIM. THE BEAD OR BUBBLE EXTENDED FROM THE RIM TO THE TREAD AND WAS ABOUT TWO INCHES WIDE AND ABOUT 3/4" HIGH. I REPLACED THE TIRE WITH THE SPARE AND USED THE DEFECTIVE TIRE AS THE SPARE. DURING MY LAST SERVICING, IT WAS NOTED THAT THE SPARE WAS FLAT. NO REASON WAS GIVEN BY THE DEALER. THIS DEFECT HAS MADE THE TIRES SUSPECT AND MADE MY WIFE VERY NERVOUS ABOUT DRIVING THE VEHICLE. THIS SIZE SHOULD BE INCLUDED IN THE RECALL.( DOT NUMBER: TIRE SIZE: P255/70R16 )
BOTH THE FORD DEALER AND TIRE DEALER INDICATED THAT THE DEFECT WAS CAUSED BY A ROAD HAZZARD. HOWEVER, THERE WAS NO DAMAGE TO THE RIM. THE BEAD OR BUBBLE EXTENDED FROM THE RIM TO THE TREAD AND WAS ABOUT TWO INCHES WIDE AND ABOUT 3/4" HIGH. I REPLACED THE TIRE WITH THE SPARE AND USED THE DEFECTIVE TIRE AS THE SPARE. DURING MY LAST SERVICING, IT WAS NOTED THAT THE SPARE WAS FLAT. NO REASON WAS GIVEN BY THE DEALER. THIS DEFECT HAS MADE THE TIRES SUSPECT AND MADE MY WIFE VERY NERVOUS ABOUT DRIVING THE VEHICLE. THIS SIZE SHOULD BE INCLUDED IN THE RECALL.( DOT NUMBER: TIRE SIZE: P255/70R16 )
LEFT REAR TIRE BLEW AT 65 MPH, 100 DEGREE DAY, 30 MINUTES AT HIGHWAY SPEED, 32 PSI INFLATION( DOT NUMBER: VNHL 1PY TIRE SIZE: P235/75-15 )
PE00 020; CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND HEARD SOMETHING SLAPPING UP AGAINST VEHICLE. HE PULLED OVER AND NOTICED THAT LEFT REAR TIRE TREAD HAD SEPARTED. TIRES ARE FIRESTONE WILDERNESS # AT, SIZE P235/75 R15 #DOT VDHL THERE WERE NO INJURIES REPORTED. *AK
WHILE DRIVING ABOUT 55 MPH FRONT TIRE STARTED VIBRATING, AND DRIVER LOST CONTROL. THEN, FOUND OUT THAT RIGHT FRONT TIRE HAD A BLOWOUT, CRASHING INTO A ROCK BLUFF. FIRESTONE WILDERNESS AT P235/75R16. *AK
PE00 020; CONSUMER WAS NOT TRAVELING ON THE HIGHWAY, BUT STILL NOTICED THAT TREAD WAS CRACKING AROUND TIRE SIDEWALLS. TIRES ARE FIRSTONE WILDERNESS, TIRE SIZE ARE P23575/R15, AND THE DOT CODE #W2HL. TREAD HASN'T SEPARATED YET, BUT HE IS CONCERNED. HE TOOK VEHICLE TO FIRESTONE, AND THEY PUT HIM ON A WAITING LIST. *AK *SLC
MY WIFE WHILE DRIVING TO THE MALL EXPERIENCED SUDDEN SEPARATION OF TIRE FROM THE WHEEL, WITH WHEEL DRAGGING ON THE GROUND; VEHICLE WAS TOWED TO SUNBURY MOTORS, SUNBURY, PA. THEY WOULD NOT REPLACE UNDER WARANTY AND NEITHER WOULD FIRESTONE AT SUNBURY PA NEXT TO SUNBURY MOTORS. HAD TO BUY A NEW WHEEL AND GET THE VEHICLE TOWED. I AM HERE TO TELL YOU THAT THE PROBLEM IS MORE EXTENSIVE THAN THE DECATUR PLANT. *AK( DOT NUMBER: W2HL TIRE SIZE: P23575 R15 )
ON SEVERAL OCCASIONS WE HAVE MADE LEFT HAND TRUNS AND THE VEHICALE STALLS IN THE MIDDLE OF THE TURN UPON ACCELERATION. *AK
I AM CURRENTLY LEASING AN EXPLORER WITH WILDERNESS AT TIRES THAT WERE NOT PART OF THE RECALL. HOWEVER, I HAVE A WILDERNESS AT TIRE THAT IS SHOWING SIGNS OF TREAD SEPARATION (AN EMPLOYEE OF FIRESTONE AGREED THAT THIS TIRE IS FAILING JUST LIKE THE RECALLED TIRES). MY FORD DEALER WILL NOT REPLACE THE TIRES BECAUSE THEY ARE NOT PART OF THE RECALL AND FIRESTONE WILL ONLY REPLACE THEM WITH FIRESTONE TIRES, WHICH I DON'T WANT FOR OBVIOUS REASONS. HOW CAN THEY ONLY RECALL WILDERNESS TIRES MADE FROM THEIR DECATUR, IL PLANT? ARE WE TO ASSUME THAT THESE TIRES ARE MADE DIFFERENTLY AT THEIR OTHER PLANTS? IF SO, WHY ARE MY TIRES FAILING THE EXACT SAME WAY? WHAT MAKES ME REALLY UPSET IS THE FACT THAT THEY INSIST THAT THE TIRES ARE SAFE AND THAT IT IS THE TIRE OWNERS' FAULT FOR THE TIRES FAILURES. THEY REFUSE TO TAKE THE BLAME. I ROTATE MY TIRES AND HAVE THE PRESSURE CHECKED WITH EVERY OIL CHANGE (EVERY 3000 MILES) AND STILL MY TIRES ARE FAILING. IF THE FAULT WAS THE TIRE OWNERS FAULT, THEN WOULDN'T YOU SEE THE SAME TYPE OF STATISTICS FROM GOODYEAR TIRES AND MICHELIN TIRES? ARE WE ASSUME THAT FIRESTONE TIRE OWNERS TAKE SIGNIFICANTLY LESS CARE OF THEIR TIRES THAN OTHER TIRE OWNERS? THE NHTSA NEEDS TO STEP IN AND PROTECT THE PEOPLE BY FORCING FIRESTONE TO RECALL ALL WILDERNESS AT TIRES -- NOT JUST THE ONES FIRESTONE WANTS TO. EVEN IF 80% OF THE WILDERNESS AT FAILURES WERE FROM TIRES MADE FROM THE IL PLANT, DOES THAT MEAN WE SHOULD RECALL THOSE TIRES ONLY? WHAT ABOUT THE OTHER 20% (WHERE I OBVI
MULTI UNIT RADIO SYSTEM, THE CLOCK/STATION DISPLAYED WENT OUT. *AK
RIGHT REAR TIRE BLEW OUT AT 65 MPH, 10 MINUTES SOUTH OF SAN ANTONIO. *AK( DOT NUMBER: 7002577 TIRE SIZE: P2357515 )
I DID NOT HAVE A BLOW-OUT. WHAT I HAVE THAT YOU MAY BE INTERESTED IN IS FOUR TIRES WITH CRACKS ON BOTH SIDES WHERE THE TREAD LOOKS LIKE IT WOULD SEPARATE. I CAN E-MAIL YOU A PHOTO IF YOU PROVIDE ME WITH AN ADDRESS. I HAD THE TIRES REPLACED IMMEDIATELY BY NTB, AND FIRESTONE WILL PROBABLY WANT THEM IN RETURN FOR REIMBURSING ME. SO, IF YOU ARE INTERESTED IN OBTAINING ANY OF THESE TIRES PLEASE CONTACT ME BY 8/17/00. THANKS FOR YOUR HELP.( DOT NUMBER: VDHL1PY TIRE SIZE: P235-75R15 )
TIRE SPLIT APART WHILE TRAVELING IN PA ON RTE 76, STOPPED ON THE RIM .( DOT NUMBER: TIRE SIZE: 255/70R16 )
THE TIRES HAVE NOT FAILED BUT THEY ALL HAVE 360 DEGREE CIRCUMFERENTIAL CRACKS ON EACH TIRE WHERE THE TREAD MEETS THE SIDEWALL. TO ME THIS INDICATES A POTENTIAL PRELUDE TO A TREAD SEPARATION. I FEEL THAT THE FIRESTONE RECALL SHOULD NOT BE LIMITED TO JUST ILLINOIS TIRES.( DOT NUMBER: VN TIRE SIZE: 235/75R15 )
I HAVE THE WILDERNESS AT TIRES MADE IN CANADA THAT WERE NOT RECALLED, BUT ALL 4 TIRES HAVE A CRACK AROUND THE CIRCUMFERENCE RIGHT WHERE THE TREAD WOULD SEPARATE. I SHOWED THEM TO A FIRESTONE DEALER AND HE AGREED TO REPLACE THE TIRES. I WANTED TO REPORT TO SOMEONE THAT THESE TIRES WERE NOT IN THE RECALL BUT APPEAR TO HAVE PROBLEMS.( DOT NUMBER: VNHL1PY507 TIRE SIZE: 235/75 R15 )
EXPERIENCED ON THREE DIFFERENT OCCASION TIRE FLATS ON THREE OF THE FOUR TIRES ON MY SUV
CONSUMER EXPERIENCED 2 REAR TIRE (FIRESTONE AT) BLOWOUT IN ONE DAY THE SECOND TIRE LEFT REAR BLOWOUT CAUSED CONSTUMER TO LOOSE CONTROL OF THE VEHICLE, THE VEHICLE CAME THROUGH A FENCE AND THE TWO OCCUPANTS WERE EJECTED FROM THE VEHICLE THE VEHICLE ROLLED OVER 2-3 TIMES AND BECAME LODGED UNDER THE TRAILER OF A SEMIM BOTH OCCUPANTS SUSTAINEDBACK AND LEG INJURIES. (ATTORNEY FOR CONSUMER) NLM
THE RIGHT REAR TIRE WENT FLAT WHILE GOING UP THE HUEY P. LONG BRIDGE. MY WIFE WAS DRIVING AND SHE WAS FORCED TO GO UP AND OVER THE BRIDGE TO A SAFE PLACE TO CHANGE THE FLAT TIRE. AS A RESULT OF ROLLING ON THE FLAT TIRE, THE SIDEWALL OF THE TIRE WAS RUINED. WE BOUGHT A NEW TIRE FROM FIRESTONE TO REPLACE THE DAMAGED FLAT TIRE. THE NEW TIRE IS ONE THAT IS INVOLVED IN THE RECALL CURRENTLY IN EFFECT BY FIRESTONE.( DOT NUMBER: VNHL328 TIRE SIZE: 235/75/R15 )
RACK AND PINION STEERING REPLACED AT 16000MPH. SIX MONTHS LATER, HAD TO GET IT REPLACED AGAIN. THEREFORE, MECHANIC PUT IN A TEMPORARY RACK AND PINION, AND THERE WAS ALOT OF WANDERING AND SLOPPYNESS. *AK
PE02000; TIRE TREAD SEPARATION: ALL FOUR TIRES WERE SHOWING SIGNS OF TREAD SEPARATION. TIRE SIZE P23575R15, TIRES WERE NOT BUILT AT THE DECATUR, ILLINOIS PLANT. DOT # BEGINNING WITH VN (FROM THE CANADIAN PLANT). ORIGINAL TIRE EQUIPMENT. TIRES PURCHASED ON A 1998, FORD, EXPLORER. FIRESTONE AND FORD HAVE BEEN CALLED ABOUT THE TIRES. *AK THE CONSUMER REPLACED ALL TIRES, BUT HAS NOT BEEN REIMBURSED. *SLC
FIRESTONE WILDERNESS RIGHT REAR TIRE P255/70R16 DOT W2CU1PX408 EXPLODED WHILE DRIVING, TIRE CAME OFF WHEEL, WEATHER CONDITIONS WERE RAINY, WINDY, AND COLD. *SLC
ONE OF MY 16 INCH WILDERNESS AT TIRES IS SHOWING SIGNS OF TREAD SEPARATION. I DON'T FEEL SAFE DRIVING ON THEM AND WOULD NOT WANT THEM REPLACED WITH FIRESTONE TIRES IF THEY WERE TO BE INCLUDED IN THE RECALL. I DON'T FEEL SAFE DRIVING ON THEM AND WILL RELACE THEM AT MY OWN EXPENSE AS SOON AS POSSIBLE BEFORE THEY FAIL, BUT I HOPE THAT YOU ARE INVESTIGATING THE SAFETY OF THESE 16 INCH TIRES AND WILL HAVE FIRESTONE RECALL THEM. I WOULD BE HAPPY WITH A PRO-RATED CREDIT FOR THE REMAINING TREAD LIFE, BUT I WOULD NOT WANT FIRESTONE TIRES, EVEN IF THEY WERE FREE.*AK( DOT NUMBER: TIRE SIZE: 255/70/16 )
HIT FROM REAR AND PUSHED INTO CAR IN FRONT OF ME DRIVER'S SEATBACK DID NOT STAY UPRIGHT - IT RECLINED ALL THE WAY BACK UPON IMPACT. *AK
TIRES ARE CRACKING ON TREAD SKIRT AND SIDEWALL SPLICE WITH ONLY 24400 MILES ON THEM WITH 10 BEING THE TREAD WEAR AND 13 BEING NEW..*AK( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
TWO OF THESE TIRES SHOW SEPERATION AT THE POINT WHERE THE TREAD ATTACHES TO THE BODY. FIRESTONE SAYS THEY ARE NOT PART OF THE RECALL AS THEY WERE NOT MADE IN DECATUR. HAVE REPLACED THEM WITH MICHELINS AT OUR EXPENSE. WE FEEL THESE TIRES SHOULD BE PART OF THE RECALL AS THEY ARE EVIDENCE THE PROBLEM IS NOT LIMITED TO ONE PLANT.OLD TIRES ARE AVAILABLE FOR INSPECTION.( DOT NUMBER: W2HL1PY308 TIRE SIZE: P235/75R15 )
WENT TO HAVE OIL CHANGED AND TIRES ROTATED FOR TRIP OUT OF TOWN AND THE MECHANIC SHOWED ME MY TIRES STATING THE UNSAFETY OF THEM DUE TO ALL 4 WERE SHOWING CRACKING AND "DRY-ROT" AROUND THE TIRE WELL AND TREAD. HE STATED THAT A TIRE OF THIS LOW MILEAGE IS NOT TO DO THIS AND IF DRIVING THE 4 HOUR DRIVE WE WERE ABOUT TO IMBARK ON WITH THIS HEAT HE ADVISED IT WAS TOTALLY UNSAFE AND WE NEEDED TO REPLACE THE TIRES. WE STILL HAVE THE TIRES AND WERE PREPARED TO SHOW THEM TO A FIRESTONE PERSON AND THEY STATED THAT THIS WAS NOT THE RECALL SIZE ALTHOUGH THEY WERE LOOKING AT OTHER SIZES. I COULD NOT CONSCIOUSLY PUT MY FAMILY IN THAT DANGER WAITING ON A RECALL. I DON'T KNOW ANYTHING ABOUT TIRES BUT I DO KNOW THAT IT SHOULD NOT LOOK LIKE CRACKED RUBBER AROUND ALL 4 TIRES.*AK( DOT NUMBER: TIRE SIZE: 255/70/16 )
BLOW OUT WITHIN 2 MILES OF THE DEALERSHIP ON THE DATE OF PURCHASE. THE DEALER TOWED IT BACK TO THE SHOP AND REPLACED THE TIRE.*AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
PURCHASED A 1998 FORD EXPLORER, WHICH HAD FOUR FIRESTONE TIRES,SLOWING TO A SPEED OF 15MPH, RIGHT REAR TIRE SUDDENLY BLEW OUTWITHIN SECONDS IT WAS COMPLETELY DEFLATED.
TIRE CAME OFF WHEEL AND DEFLATED CAUSING ROLLOVER . I THINK WHEEL HAS A DESIGN PROBLEM CAUSING THE BEAD TO SEPERATE FROM WHEEL WHEN ROUNDING CORNERS( DOT NUMBER: TIRE SIZE: 235-75 )
HAVE PROBLEM WITH A SLOPPY / LOOSE STEERING THAT WONDERS AND HAS 2 TO 3 INCHES OF PLAY. THE ORIGINAL STEERING AND THE 3RD WHICH WAS A TEMPORARY STEERING DID NOT HAVE THIS PROBLEM BUT ALL OF THE NEW STEERING DID. THIS PLAY / SLOPPY STEERING HAS ALMOST CAUSED MY WIFE WITH KIDS TO LOOSE CONTROL OF THE VEHICAL. THIS ALSO HAPPENED TO ME . THE STEERING IS PULLED BY THE ROAD DIFFERENCES AND THE WIND AND YOU MUST CONSTANTLY CORRECT THE STEERING TO STAY STRAIGHT. THE ORIGINAL DEALER REPLACED THE ORIGINAL STEERING WITH A NEW ONE. THE NEXT FEW WHERE REPLACED BY A NEW DEALER IN ANOTHER STATE. THE NEW STEERING HAD THE SAME PROBLEM BUT THE TEMPORARY STEERING THAT WAS PUT IN WAS FINE. THE NEXT 2 WENT BACK TO THE LOOSE / SLOPPY STEERING AGAIN. THE NEW DEALER( HERITAGE FORD) WILL NO LONGER REPLACE THE RACK BECAUSE HE IS UNABLE TO FIND THE PROBLEM. I CONTACTED FORD AND THEY SENT IT BACK TO THE FORD DEALER WHO STATED THAT WE SHOUILD TRY ANOTHER DEALER TO SEE IF THEY CAN FIND IT. I JUST WANT IT CORRECTED SO IT IS SAFE TO DRIVE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: TIRE SIZE: 235/75R15 )
PE 00 020/TIRE TREAD SEPARATION: WHILE TRAVELING IN A 1998 FORD EXPLORER, ORIGINAL EQUIPMENT, TIRES SIZE P235/75R15, AND DOT# UNAVAILBLE. RIGHT REAR TIRE EXPERIENCED A BLOWOUT INSIDE THE SIDEWALL AT 35 MPH OR LESS. ON NOVEMBER 5, 1998 PROBLEM REOCCURRE,D HAPPENED AGAIN ON THE REPLACEMENT TIRE. FIRESTONE NOTIFIED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK FIRESTONE WILDERNESS P235/75/R15 *MW
THE SIDE WALLS ON THE 16 INCH FIRESTONE TIRES ON MY 1998 FORD EXPLORER, EDDIE BAUER MODEL BEGAN TO CRACK AND THE THREAD BEGAN TO SEPARATE. I BROUGHT MY SUV INTO A FIRESTONE TIRE AND SERVICE CENTER. THE SERVICE MANAGER INSPECTED THE TIRES AND AGREED THAT THE 16 WILDERNESS AT TIRES WERE DEFECTIVE. HOWEVER, HE SAID THAT HE COULD NOT REPLACE THEM SINCE FIRESTONE HQ SAID THERE WAS NOTHING WRONG WITH THEIR 16" WILDERNESS AT TIRES. CONTRARY TO HQ CLAIM THE SERVICE MANAGER SEEING THE OBVIOUS DEFECT/FAILURE OF THE TIRES AGREED TO GAVE ME A SMALL ALLOWANCE ON THE TIRES IF I BOUGHT 4 BRAND NEW BRIDGESTONE TIRES. FEARING FOR THE SAFETY OF MY FAMILY I HAD NO CHOICE BUT TO PAY FULL RETAIL, LESS THE ALLOWANCE IN ORDER TO GET NEW TIRES. PLEASE FOR THE SAFETY OF THE DRIVING PUBLIC , MAKE A FULL INVESTIGATION OF THE 16 INCH FIRESTONE WILDERNESS AT TIRES AND GET THESE UNSAFE, DEFECTIVE 16" FIRESTONE WILDERNESS AT TIRES OFF THE ROAD AND MARKET BEFORE PEOPLE ARE KILLED.( DOT NUMBER: TIRE SIZE: P255/70/16 )
HAVE HAD A PROBLEM WITH THE FRONT TIRES WEARING ON THE OUTSIDE TREAD. IN HICH THE DEALER HAS BEEN WORKING WITH ME SINCE CHECKING THE ALIGNMENTS, INFLATION AND ROTATING THE FRONT TIRES TO NO AVAIL TO CORRECT THE UNUSUAL WEARING OF THE TIRE. THE FIRST INCIDENT WAS ON 04/20/00 AND THE TIRE HAD LESS THAN 10,000 MILES. AND IT APPEARED THAT THE TIRE HAD A CUT (SMALL BLOW OUT) IN THE SIDEWALL AT EDGE OF THE TREAD AREA. IT WAS REPLACED WITH THE SPARE TIRE AND ANOTHER WILDERNESS AT TIRE WAS PURCHASED AS THE SPARE. THE SECOND INCIDENT OCCURRED ON 08/03/00 AND THE TIRE HAD APPROX. 13,000 MILES ON IT. THIS TIME THE DAMAGE WAS MORE SEVERE, THERE WAS A BLOWN OUT SPLITTING THE ENTIRE SIDEWALL DOWN INTO THE TREAD. IT WAS ALL I COULD DO TO KEEP THE EXPLORER FROM ROLLING OVER.FRONT TIRES: UNUSUAL WEAR PATTERN, CRACKS IN THEM AT THE TREAD/SIDEWALL AREA, AS IF THEY WERE DRY ROTTED AND THEY ALSO HAD SMALL CUTS IN THE SAME AREA WHERE THE BLOWOUTS WERE HAPPENING. (PICTURES WERE TAKEN) REAR TIRES: CRACKS IN THEM AT THE TREAD/SIDEWALL AREA, AS IF THEY WERE DRY ROTTED AND THEY ALSO HAD SMALL TO MEDIUM SIZE CUTS IN THE SAME AREA WHERE THE BLOWOUTS WERE HAPPENING. (PICTURES WERE TAKEN)( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
I HAVE SURFACE CRACKS GOING ALL THE WAY AROUND MY TIRES ON THE SIDE WALLS, WHERE THE TREAD MEETS THE REST OF THE TIRE. I HAD MY TIRES INSPECTED AT THE FIRESTONE IN DUNCANVILLE TX AND THE MANAGER SAID THAT THEY APPEARED TO BE SURFACE CRACKS AT THIS TIME, AND ALTHOUGH THEY APPEARED TO BE THE SAME TYPE OF DEFECT AS THOSE TIRES APART OF THE RECALL THERE WAS NOTHING HE COULD DO AT THIS TIME UNLESS MORE TIRES WHERE ADDED TO THE RECALL. I ALSO CONTACTED THE FIRESTONE 800 NUMBER AND WAS TOLD THE SAMETHING. I FEEL THAT THE RECALL SHOULD BE EXPANDED TO INCLUDE ALL WILDERNESS AT TIRES, ESPECIALLY THOSE SHOWING DEFECTS SUCH AS MINE. I AM WORRIED ABOUT MY SAFETY WITH THESE TIRES ON MY VEHICLE BUT I CANNOT AFFORD TO REPLACE ALL 4 TIRES AT THIS TIME NOR SHOULD I BE EXPECTED TO IF THIS IS A DEFECT THAT THE MANUFACTURER KNOWS ABOUT BUT WANTS TO ISOLATE TO ONE PLANT. PLEASE HELP ME RESOLVE THIS ISSUE IN A TIMELY MATTER FOR MY SAFE AND WELL BEING. *AK( DOT NUMBER: VNHL 228 TIRE SIZE: P235/75R15 )
THE INTERMITTENT HESITATION PROBLEM HAS OCCURRED UNDER CONDITIONS THAT HAVE POSED SAFETY RISKS TO THE OCCUPANTS OF THE VEHICLE. THE SERVICING DEALERSHIP HAS BEEN UNABLE TO REPAIR DUE TO THE INTERMITTENT NATURE OF THE PROBLEM, ALTHOUGH THERE IS A MANUFACTURER'S TECHNICAL BULLETIN FOR THIS CONDITION. ALL CONFIDENCE IN THE SAFETY OF THE VEHICLE HAS BEEN LOST AT THIS POINT. ALSO, I HAVE HEARD SIMILAR COMPLAINTS FROM OTHER FORD EXPLORER OWNERS WHILE WAITING AT THE DEALERSHIP. I BELIEVE THAT THIS PROBLEM MAY BE WIDESPREAD. *AK
IN MAY I WAS TAKING MY SON TO HAMPTON, SC. I HAD BEEN ON A SECONDARY ROAD FOR LESS THEN FIVE MILES WHEN I HEARD A LOUD NOISE AND SUBSEQUENT DIFFICULTY MANEUVERING MY SUV. LUCKILY DRIVER'S ED FROM 26 YEARS AGO CLICKED IN AND I WAS ABLE TO SAFELY GET MY VEHICLE OFF TO THE SIDE. AS MY SON AND I REMOVED THE SPARE AND READ THE OWNER'S MANUAL, AN OFF DUTY SC PATROLMAN STOPPED TO HELP CHANGE THE TIRE. EVERYONE WHO SAW IT REMARKED THAT IT LOOKED DIFFERENT THAN THE USUAL "BLOW-OUT" IT LOOKED LIKE IT EXPLODED. I HAD THE TWO TIRES REPLACED WITH MICHELIN TIRES ON THE RIGHT SIDE AND WOULD LIKE TO KNOW WHEN I CAN GET THE OTHERS REPLACED. DESPITE THE HOT CLIMATE IN COASTAL SC, MY TIRES WILL BE RECALLED LAST AND I'VE ALREADY HAD ONE EXPLODING TIRE! PLEASE ADVISE ME OF WHAT STEPS I SHOULD TAKE NEXT AS I FEEL MY LIFE AND THAT OF OTHERS IS IN DANGER. THANK YOU, SUSAN PRESSLEY( DOT NUMBER: TIRE SIZE: P235/75R15 )
TIRE DEALER INSISTED TIRE FAILED DUE TO LOW AIR PRESSURE NOT HEAT OR DEFECT, FORD WAS NO HELP EITHER.( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
ALL (4) TIRES HAVE CRACKS IN TREAD. FIRESTONE DEALER INSPECTED, SAID TO KEEP EYE ON THEM, BUT NOT PART OF RECALL. DON'T FEEL GOOD ABOUT DRIVING SINCE SMALLER SIZE PART OF RECALL. ALL SIZES SHOULD BE PART OF THIS RECALL, SAME DESIGN, MANUFACTURING, RUBBER COMPOUND.( DOT NUMBER: )
PE00020,TIRE SIZE 23575R15, ORIGINAL EQUIPMENT ON 1998 EXPLORER, ALL FOUR TIRES HAVE CRACKS AROUND RIM WHICH MAY INDICATE A TREAD SEPARATION. PLEASE PROVIDE FURTHER INFORMATION. *AK FIRESTONE WILDERNESS 235/75/R15 *MW
PE-00020; ORIGINAL EQUIPMENT ON A 1998 FORD EXPLORER, TIRE SIZE P23575R15, TIRES HAD 49 THOUSAND MILES ON THEM. WHEN DRIVING AT 70 MPH LEFT REAR TREAD SEPARATED, CAUSING POOR VEHICLE CONTROL, SPARE TIRE WAS PUT ON VEHICLE. TIRE WAS LATER REPLACED. DIFFERENT INCIDENT WHEN DRIVING CONSUMER NOTICED VEHICLE WAS DRIVING ROUGH. TIRE WAS INSPECTED AND RIGHT REAR TIRE HAD A BALD SPOT AND THE WIRES WERE VISIBLE. *AK THE DOT #VDHL1PY177, THE CONSUMER REPLACED ALL THE TIRES AND IS SEEKING REIMBURSEMENT. *SLC
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Ford Explorer → · Every Explorer year → · How the figures are calculated →