1998 Ford Explorer complaints

FIRESTONE WILDERNESS AT TIRE (P235 75 R15) EXPERIENCED A BLOWOUT. *SLC

FIRESTONE WILDERNESS AT TIRES (P235 75 R15) FAILED. *SLC

ALL FOUR TIRES HAVE CRACKS AROUND THE TREAD AS IF TO SEPARATE FROM THE TIRE, CONSUMER REPLACED ALL FOUR TIRES (FIRESTONE WILDERNESS AT P235/75R15 DOTVNHL1PY307). NLM

AFTER A BLOW-OUT, OWNER REPLACED ALL FOUR TIRES, OWNER SEEKING REIMBURSEMENT UNDER RECALL (00T-005). *CJ

FIRESTONE WILDERNESS AT TIRES EXPERIENCED UNEVEN AND EXCESSIVE WEAR AT SUCH A LOW MILEAGE ON THE OUTSIDE OF THE TREAD AND THERE IS AN UNBALANCED PULLING AT HIGHER SPEEDS (OVER 35 MPH).

CONSUMER HAD FIRESTONE WILDERNESS AT TIRES (DOT#W2HL) ON VEHICLE, THE TIRES MADE A THUMPING NOISE AND THE CONSUMER EXPERIENCED A ROUGH RIDE, THE TIRES WERE LOOKED AT BY A DEALER THAT STATED THE TIRES NEEDED TO BE BALANCED AND ROTATED, HOWEVER AFTER REPAIR THE PROBLEM STILL EXISTED, CONSUMER REPLACED THE TIRES ON HER OWN AND IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT TIRES AND FOR THE UNNECESSARY REPAIRS MADE DUE TO THE FAULTY TIRES. *SLC

MAY OF 2000, I WAS ENTERING THE INTERSTATE AND NOTICED THAT MY VEHICLE WAS GETING HARDER TO STEER. I MERGED FROM THE FAST LINE TO THE SLOW LANE IN ORDER TO PULL OFF TO THE EMERGENCY LANE. WHEN I GOT OUT TO CHECK MY FRONT PASSENGER TIRE HAD GONE FLAT. NO WARNING AND IT WAS FINE NOT 5 MINUTES BEFORE THAT. I CALLED A TOW TRUCK TO FIX IT AND HE TOLD ME THAT IT CAME COMPLETELY OFF THE RIM. I WENT TO THE DEALER TO OBTAIN 2 NEW FRONT TIRES AND PAID OVER $200.00 FOR THEM. THE VIN STARTED WITH VN AND THE 2 NEW ONES START WITH W2. I THEN HEARD ABOUT THE RECALL AND JUST FIGURED THAT GOD MUST HAVE BEEN WITH ME ON THAT DAY TO MAKE MY TIRE GO FLAT BEFORE I COULD PICK UP ANY REAL SPEED. I KNOW THAT YOU ARE NOT HAVING FIRESTONE RECALL ANY OTHER WILDERNESS AT TIRE, HOWEVER I THINK YOU SHOULD RECONSIDER. I HAVE TAKEN THESE TIRES OFF MY VEHICLE AS I AM NOT COMFORTABLE WITH THEM. I REPLACED THEM WITH GOODYEAR. I THINK THERE IS A BIGGER PROBLEM WITH THE WILDERNESS AT TIRES THAN IS BEING SAID. *AK (DOT NUMBER: VN TIRESIZE: 23575R15)

THE TEMPERATURE GAUGE READS COLD ALL THE TIME, THE ENGINE WHISTLES SOMETIMES AT LOW SPEED AND IDLE AND THE CONDENSOR WENT UP - ALL PRETTY MUCH AT THE SAME TIME THESE STARTED. (TIRESIZE: P3575R)( DOT NUMBER: TIRE SIZE: P3575R )

CAR HAS NEVER DRIVEN PROPERLY. DEALER JUST DISCOVERED ON THIRD COMPLAINT (WHEELS LIFT OFF GROUND) THAT THE TORSION BAR WAS INSTALLED ON THE WRONG SIDE DURING MANUFACTURING. THIS MISTAKE COULD HAVE KILLED SOMEONE. *AK

CONSUMER WANTS A REFUND FOR FIRESTONE TIRES THAT HE REPLACED BEFORE RECALL WAS ANNOUNCED, FIRESTONE IS NOT WILLING TO DO SO. *AK THE TIRES WERE FIRESTONE WILDERNESS 15 INCH TIRES. *SLC

DEFECTIVE RACK AND PINION RUBBS AGAINST FRONT TIRES, CAUSING MORE WEAR AND TEAR ON TIRES. PLEASE PROVIDE FURTHER INFORMATION.*AK

CONSUMER REPLACED FITESTONE ATX TIRE PRIOR TO RECALL NOTICE AND REQUEST REIMBURSEMENT BUT WAS TOLD HE HAD NO RECOURSE WITHOUT THE OLD TIRES. NLM

SUDDEN RAPID ACCELERATION NOT CAUSED BY DRIVER. *AK

WHILE DRIVING ABOUT 40 MPH ENGINE LOCKED UP. EXPLORER WAS ABLE TO BE DRIVEN TO DEALERSHIP. TIMING CHAIN WAS REPLACED AT OWNER'S EXPENSE BECAUSE IT WAS STRETCHED AND SLIPPED OFF. FORD IS AWARE OF THIS PROBLEM BECAUSE OF SERVICE BULLETIN. *AK

VEHICLE HESITATES WHEN PULLING ONTO THE HIGHWAY. IT HAS BEEN TAKEN TO THE DEALERSHIP 14 TIMES FOR THIS PROBLEM. DEALERSHIP WAS NOT ABLE TO DETEMINE WHAT WAS CAUSING THIS PROBLEM. THIS HAS BEEN AN ONGOING PROBLEM FOR THE LAST 5 MONTHS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NOTICE REPORT ON TV & CHECKED OUT TIRES. NOTICED CRACKS ON SIDEWALLS BETWEEN TREAD & THE CASINGS. CRACKS WEREON ALL FOUR TIRES & WENT ALL THE WAY AROUND. HAVE NOT BEEN IN CONTACT WITH TIRE RETAILER. FIRESTONE WILDERNESS AT P235/75R15.*AK

HEARD NEWS ON TV & CHECKED TIRES. NOTICED CRACKS 1/2 INCH FROM TREAD ON CASING. TOOK VEHICLE TO FIRESTONE RETAILER & FORD TO HAVE TIRES REPLACED. TIRES ON RECALL & COULD NOT GET REPLACED DUE TO A 4 MONTH WAIT.*AK

TIRE SEPARATED IN JULY 2000. FORTUNATELY, TIRE DID NOT BLOW. I REPLACED ALL 4 TIRES AT A COST OF $473.56. I PURCHASED FOUR FIRESTONE WILDERNESS AT TIRES FOR MY FORD EXPLORER ON JULY 5, 2000, TO REPLACE THE FIRESTONE WIDERNESS AT TIRES THAT CAME WITH THE VEHICLE. I WROTE A LETTER TO FIRESTONE ON AUGUST 11, 2000, NO ACKNOWLEDGEMENT OR REPLY. I SUBMITTED A CLAIM FORM TO FIRESTONE ON AUGUST 24, 2000, ALL I GET IS A RUN AROUND. I WROTE TO FORD MOTOR COMPANY ON SEPTEMBER 15, 2000, A FORD CUSTOMER SERVICE REP CALLED ME TO ACKNOWLEDGE RECEIPT OF THE LETTER, AND GAVE ME THE 800 NUMBER FOR FIRESTONE, AND SAID IT IS NOT FORD'S PROBLEM. ON SEPTEMBER 23, 2000, I WENT TO A FIRESTONE DEALER IN WYCOFF, NJ, THEY PUT MY NAME ON A LIST AND SAID THEY WOULD CALL ME WHEN REPLACEMENT TIRES COME IN. ALL I GET IS A RUN AROUND, NEITHER FIRESTONE, NOR FORD WILL TAKE ANY RESPONSIBILITY FOR THIS FIASCO. ALL I WANT NOW IS ONE THOUSAND DOLLARS, TO REIMBURSE ME FOR THE TIRES I BOUGHT IN JULY, AND ALLOW ME TO PURCHASE GOODYEAR TIRES FOR THE EXPLORER THAT NOW SITS IN MY DRIVEWAY. THANK YOU, JOHN P. WEINDLER.*AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

UPPER BALL JOINTS FAILED. *SLC

THE ORIGINAL FIRESTONE ATX (P235/75R50) TIRES ON THE VEHICLE WERE REPLACED DUE TO TREAD SEPARATION PRIOR TO RECALL (00T-005) NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS

CONSUMER STATES THAT FIRESTONE DEALER ATTEMPTED TO REPLACE TIRES THAT WERE RECALLED WITH TIRES THAT WERE NOT RECOMMENDED BY THE VEHICLE MANUFACTURER, NO OTHER SPECIFIC INFORMATION ON TIRES GIVEN. *TT

FIRE UNDER HOOD WHILE VEHICLE PARKED, WITH POWER OFF. VEHICLE SAT FOR 5 HRS, THEN FIRE STARTED. FLAMES UNDER HOOD AND FROM REAR WINDOW DEFOGGER CONNECTION. BATTERY THEN EXPLODED. NO FIRE UNDER CAR. PASSENGER COMPARTMENT UNTOUCHED. *AK

CONSUMER REPLACED ALL FOUR FIRESTONE TIRES ON THE VEHICLE DUE TO TREAD SEPARATION, AT THE TIME OF REPLACEMENT THE TIRES WERE NOT INCLUDED IN THE RECALL AND THE DEALERSHIP REPLACED THEM, HOWEVER CONSUMER IS REQUESTING REIMBURSEMENT AND FEELS THEY MAY BE INCLUDED IN THE SUBSEQUENT RECALL (00T-005). *MJS

THE RIGHT FRONT AND BOTH REAR FIRESTONE WILDERNESS AT TIRES(P235 75 R15) ARE EXPERIENCING TREAD SEPARATION, CONSUMER IS REQUESTING THAT FIRESTONE PAY FOR THE REPLACEMENT TIRES. *SLC

FIRESTONE WILDERNESS AT TIRES (P235 75 R15) ARE INCLUDED IN RECALL 00T005, CONSUMER HAS NOT YET RECEIVED REPLACEMENT TIRES. *SLC

FIRESTONE WILDERNESS AT TIRES ROAR WHEN CONSUMER BRAKES OR WHEN THE VEHICLE COMES TO A STOP, CONSUMER ALSO EXPERIENCES QUICK STEERING BECAUSE OF THE SHORT WHEEL BASE. *SLC

FIRESTONE WILDERNESS AT TIRES EXPERIENCED CRACKING, EXCESSIVE NOISE CAME FROM THE TWO FRONT TIRES, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT TIRES. *SLC

VEHICLE PARKED. NOTICED CRACKS ABOUT 1" FROM TREAD ON CASING. BEEN TO TIRE RETAILER & FORD & WAS INFORMED TIRES NOT RECALLED. BROUGHT DIFFERENT TIRES FOR VEHICLE. FIRESTONE WILDERNESS AT, ORIGINAL EQUIPMENT, P235/75R15 WITH 32,000 MILES MADE AT W2 PLANT.*AK

15" WHEEL TOO SMALL FOR VEHICLE, SUSPENSION NOT AS STABLE AS A 2000 YEAR MODEL, REAR WIPER FAILED 2 TIMES (ALSO FAILED IN 2000 MODEL,) TURN SIGNAL CANCELS TOO QUICKLY/EASILY REPLACED 2 TIMES STILL LOUSY, (DOT NUMBER: NOT APPLIC TIRESIZE: 235/75/R15)

DON'T HAVE ALL THE DETAILS/NUMBERS ON TIRES AS CAR TOTALED AND IMPOUNDED OUT OF STATE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK (TIRESIZE: 16 INCH)( DOT NUMBER: TIRE SIZE: 16 INCH )

CONSUMER FIRESTONE TIRES STARTED SHOWING SIGNS OF WEAR AND THE CONSUMERS REPLACED ALL FIVE TIRES, A FEW DAYS LATER THE RECALL STARTED. NLM

THE FIRESTONE WILDERNESS AT TIRES ON THE VEHICLE ARE ALL EXPERIENCING FAILURE, TIRES ARE NOT INCLUDED IN RECALL OOT-005. *MJS

ONE OF CONSUMERS FIRESTONE TIRES WAS RECALLED AND REPLACED, CONSUMER FEELS THE REMAINING TIRES WERE A POTENTIAL RISK AND HAD THEM REPLACED, CONSUMER REQUEST REIMBURSEMENT. NLM

THE BRIDGESTONE FIRESTONE P 235/75R15 TIRE EXPERIENCED FAILURE WHICH RESULTED IN CRASH AND INJURY (NO DETAILS PROVIDED BY CONSUMER). *MJS

PE00023; TIRE TREAD SEPARATION: OWNER REPLACED ALL 4 TIRES BECAUSE OF SIGNS OF TREAD SEPARATION. THERE IS A CRACK ALL AROUND THE TREAD OF THE TIRE. TIRE SIZE P23575R15, DOT # VNHL1PY058. *AK THE CUSTOMER GAT NEW TIRES TO AVOID TIRE BLOW OUT. *YH

CONSUMER HAD RECALLED TIRES REPLACED AND REQUESTED REIMBURSEMENT, CONSUMER BELIEVES IT IS TAKING AND EXCESSIVE AMOUNT OF TIME (5 WEEKS) FOR IT TO ARRIVE. NLM

CONSUMER RECEIVED RECALL 00T005, THE TIRES WERE REPLACED AND THE CONSUMER WAS CHARGED FOR LABOR, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THIS CHARGE. *SLC

TRAVELING 20MPH, HAD NO PRIOR WARNING;, AND LOST POWER, JUST STOPPED. A FEW SECONDS LATER, IT WOULD CATCH AGAIN. ALSO, WHEN ACCELERATING OR TURNING CORNERS, VEHICLE WOULD LOSE POWER. PROBLEM WAS INTERMITTENT. TOOK VEHICLE TO DEALERSHIP & MECHANIC INDICATED IT WAS PCM RELATED. PROBLEM MAY BE SOLVED*AK. THE DEALER COULD NOT SOLVE THE PROBLEM. *YH

CHECKED ON TIRES AFTER WATCHING PROGRAM ON TV. NOTICED FRONT TIRES WERE ON RECALL & NEEDED TO BE REPLACED. CONTACTED FIRESTONE RETAILER & PLACED ON WAITING LIST. FRONT TIRES WERE CRACKED IN THE TREAD. HAVE BEEN HEARING THUMPING NOISES FOR 3 WEEKS. FIRESTONE, WILDERNESS AT, P235/75R15 WITH 10,000 MILES.*AK

VEHICLE LOST ALL POWER INCLUDING POWER STEERING AND POWER BRAKES AT 70 MPH ON 4 LANE INTERSTATE 85/40 WITHOUT WARNING. DEALERSHIP STATED THE PASSENGER'S FOOT UNKNOWINGLY DISCONNECTED WIRING HARNESS CAUSUNG ENGINE TO STOP RUNNING. THIS VEHICLE HAS ONLY BEEN SERVICED BY THE FORD DEALERSHIP. THE WIRING HARNESS SHOULD NOT HAVE BEEN IN THE POSITION IN WHICH IT COULD BE DISCONNECTED BY THE PASSENGER.

CONSUMER REPLACED TIRES PRIOR TO RECALL NOITICE 00T-005 AND REQUEST REIMBURSEMENT. NLM

CONSUMER NOTICED HAIRLINE CRACKS ALONG THE SIDEWALL ABOUT 1 INCH FROM THE TREAD OF TWO TIRES AND ONE TIRE HAS CRACKS AROUND THE CIRCUMFERENCE OF THE TIRE, THE TIRES WERE NOT INCLUDED IN RECALL AND CONSUMER REQUEST REIMBURSEMENT OF REPLACED TIRES (FIRESTONE WILDERNESS AT TIRES P235/75R15). NLM

EXPERIENCING PROBLEM WITH VEHICLE TILTING TOO FAR WHEN MAKING A TURN AT 20 MPH. DEALER NOTIFIED, AND INFORMED CONSUMER THAT NOTHING COULD BE FOUND, AND EVERYTHING APPEARED TO BE NORMAL. FEEL FREE TO PROVIDE ANY FURTHER DETAI ON THIS MATTERS. *AK

ALL 4 TIRES DEVELOPED HAIRLINE CRACKS ALONG THE TREAD, CONSUMER REPLACED THE TIRES AND REQUEST REIMBURSEMENT, CONSUMER BELIEVES THE RECALL SHOULD BE EXPANDED (FIRESTONE WILDERNESS AT P235/75R15 SERIAL DOT W2HL). NLM

FRONT BRAKE ROTORS HAVE COMPLETLEY WORN OUT, AND THEY STUCK AND WILL NOT RELEASE. ALL BRAKE PADS HAVE WORN OUT. *AK THE FRONT BRAKE ROTORS DO NOT SLIDE BACK AND FORTH LIKE IT SHOULD. *YH

PE00-020; TIRE SIZE P23575R15 DOT VNHL1PY507 ,ORIGINAL EQUIPMENT ON FORD, EXPLORER, 1998 WITH 40,000 MILES. A CONTINUOUS CRACK ABOUT 3 QUARTERS OF INCH DOWN FROM TOP OFFIRESTONE WILDERNES AT TIRES TO TREAD LINE, GOING ALL AROUND THE TIRES. ALL 4 TIRES HAVE VISIBLE CRACKS.*AK *SLC

THE RECALL (00T-005) APPLIED TO THE CONSUMERS TIRES, HOWEVER CONSUMER COULD NOT OBTAIN RECALL REPLACEMENT TIRES FOR SEVERAL MONTHS, THE CONSUMER REPLACED TIRES FROM OTHER SOURCE AND REQUESTS REIMBURSEMENT (ATTORNEY FOR CONSUMER). *MJS

CONSUMER HAD RECALLED (00T005) FIRESTONE WILDERNESS AT TIRES REPLACED WITH DUNLOP, HOWEVER AFTER THE REPLACEMENT TIRES WERE ON THE VEHICLE IT VIBRATED AND SHOOK BADLY, AFTER THE TIRES HAVE BEEN BALANCED 4 TIMES, THE VIBRATION AND SHAKING STILL EXISTS, THIS PROBLEM COULD BE A SUSPENSION OR TIRE PROBLEM. *SLC

FIRESTONE WILDERNESS AT TIRES EXPERIENCED 2 BLOWOUTS, THE CONSUMER WAS INFORMED BY A FIRESTONE REPRESENTATIVE THAT HE WOULD RECEIVE A RECALL LETTER BECAUSE THE TIRES ARE INCLUDED IN RECALL 00T005, HOWEVER THE CONSUMER HAS NOT YET RECEIVED THIS LETTER AND IS REQUESTING REIMBURSEMENT. *SLC

FIRESTONE WILDERNESS AT TIRES (P235 75 R15) EXPERIENCED TREAD SEPARATION, THE TIRES WERE NOT INCLUDED IN THE RECALL, HOWEVER THE CONSUMER IS REQUESTING REIMBURSEMENT FOR REPLACING THE TIRES. *SLC