ALL THREE RIVETS CAME APART ON GAS PEDAL WHILE DRIVING ON THE FREEWAY. *AK (DOT NUMBER: VHDL TIRESIZE: P235/75R15)
1998 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
THE CONSUMER WAS DENIED REIMBURSEMEMT OF RECALLED FIRESTONE TIRES BECAUSE THEY WERE PURCHASED PRIOR TO AUGUST 9, 2000 ON A NON-PRORATED BASIS. NLM
BLOWOUT IN TIRE SIDEWALL ON DIRT ROAD, LOW SPEED. *AK (DOT NUMBER: W2UUIPO517 TIRESIZE: P225/70R15)
VEHICLE WOULD STALL WHILE ACCELERATING FROM A STOP AND ALSO WHILE IN MOTION. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
FOUR WILDERNESS AT P23575R15 TIRES FAILED PRIOR TO RECALL (00T-005), BECAUSE OF SAFETY CONCERNS, MANUFACTURE HAS DENIED RECALL REIMBURSEMENT CLAIM. CJ
CONSUMER WAS TRAVELING 5TO 10MPH. WHILE ENTERING INTO A PARKING LOT HE APPLIED BRAKES, AND VEHICLE CONTINUED TO ACELLERATE AND HIT ANOTHER VEHICLE.*AK
THE FIRST FIRESTONE TIRE FAILED ON THE LEFT REAR AND WAS REPLACED BY FIRESTONE WITH MUCH ARGUMENT. IT HAD A CRACK RUNNING ALL AROUND THE TIRE BY THE BELT. NOW THE RIGHT FRONT AND RIGHT REAR TIRE ARE STARTING TO SHOW THE SAME CRACKS ALL AROUND THE EDGE OF THE TIRE BELTS. MY LOCAL TIRE DEALER INDICATED THAT THIS IS THE EARLY BEGINNING OF TREAD SEPARATION. THESE TIRES WERE BUILT IN WILSON NORTH CAROLINA AND FIRSTONE ISN'T RECALLING THESE TIRES. WHEN IS NHTSA GOING TO FORCE FIRESTONE TO RECALL THE REST OF THE DEFECTIVE TIRES MADE IN WILSON NC?*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
THE CONSUMER BELIEVES THAT RECALL 00T-005 IS NOT SUFFICIENT AND SHOULD BE EXTENDED(FIRESTONE WILDERNESS AT 235-75R-15). NLM
DURING ROUTINE MAINTENANCE TIRE ROTATION, TECHNICIAN FOUND WIRE SHOWING THROUGH TIRES, OWNER REPLACED ALL 4 FIRESTONE WILDERNESS AT P23575R15, DOT # WZHL, OWNER WOULD LIKE TO BE REIMIBURESED IF ABOVE TIRES ARE PART OF RECALL (00T-005). CJ
WAS BRAKING TO SLOW DOWN TO COME TO A STOP, AND A SEMI TRAILER HAD SLAMMED ON BRAKES SUDDENLY. DRIVER OF EXPLORER SLAMMED ON BRAKES, PEDAL WAS HARD, AND WOULD NOT MOVE. HAD NO BRAKES, AND REARENDED SEMI TRAILER. BRAKES RETURNED TO NORMAL AFTER VEHICLE WAS MOVED TO SIDE OF ROAD. *AK
THE FRONT FIRESTONE TIRE SUDDENLY DEFLATED, THE DRIVER LOST CONTROL OF THE VEHICLE AND WAS KILLED DURING ACCIDENT. (ATTORNEY FOR ESTATE). NLM
ENGINE FAILED. *AK
CONSUMER RETURNED RECALL CARD (00T005), HOWEVER HAS NOT RECEIVED ANY REIMBURSEMENT OR ANY DOCUMENTATION, CONSUMER HAD TO REPLACE THE TIRES ON 8-9-00 BECAUSE OF A TRIP TO TEXAS AND DIDN'T WANT TO CHANCE ANYTHING. *SLC
MY TIRES HAVE LEAKED AIR SINCE THE SUV WAS PURCHASED. I KNOW THIS HAS SOMETHING TO DO WITH THREAD SEPERATION. I THOUGHT I HAD A LEAK AND NEEDED A PLUG SEVERAL TIMES BUT NO PLUG WAS NECESSARY. I HAVE BEEN TO SEVERAL SERVICE STATIONS AND ALL HAVE TOLD ME THE THREAD OF ALL 4 TIRES IS 40% WORN OUT. THERE ARE ONLY 23000 MILES ON THIS SUV. THEY HAVE ALSO TOLD ME IT IS NOT SAFE TO DRIVE MY VEHICAL. I HAVE BEEN TO FIRESTONE IN REVERE MA AND THEY WANT 145 DOLLARS FOR TIRES. THEY TOLD ME THAT THEY ARE DEFECTIVE, BUT THAT NHTSA MADE A DEAL WITH FIRSTONE TO ALLOW THEM TO ONLY RECALL 15 INCH TIRES. THESE TIRES HAVE NOT BEEN RECALLED. THIS IS A TRAVESTY TO THE SAFETY OF AMERICANS AND A DISGRACE TO YOUR ORGANIZATION. THESE TIRES SHOULD ALL BE RECALLED AND REPLACED WITH NON FIRESTONE TIRES. PEOPLE ARE GOING TO DIE FROM THIS, WHY WOULD YOU ONLY MAKE THEM RECALL 15 INCH TIRES. PLEASE LET ME KNOW WHAT I CAN DO TO GET FIRESTONE TO REPLACE MY TIRES WITH ANOTHER BRAND FOR NO CHARGE.*AK (TIRESIZE: 16 INCH)( DOT NUMBER: TIRE SIZE: 16 INCH )
MECHANIC FOUND DEFECT ON ONE OF THE CONSUMER'S FIRESTONE TIRES (P235/75R15), 3 MONTHS LATER A TIRE EXPERIENCED TREAD SEPARATION SO CONSUMER DECIDED TO REPLACE ALL TIRES WITH ANOTHER BRAND, CONSUMER RECEIVED RECALL NOTICE AND SENT FORMS TO FIRESTONE, HOWEVER FIRESTONE REJECTED REIMBURSEMENT DUE TO THE TIRES BEING PURCHASED FROM A COMPETITIVE RETAILER PRIOR TO AUGUST 9,2000. *SLC
FORD IS OFFERING TO REPLACE ENGINE COMPONENTS, BUT DAMAGE HAS ALREADY OCCURRED TO THE MOTOR. THE MOTORS SHOULD BE REPLACED ALSO. FAILURE TO HAVE A RECALL FOR THE CAMSHAFT TENSIONERS CAN RESULT IN AN ENGINE SEIZE RESULTING IN A CRASH IF AT HIGHWAY SPEEDS (FOR EXAMPLE).*AK
WHILE STARTING EXPLORER AN EXPLOSION OCCURRED BLOWING OFF (INTO MANY PIECES) THE INTAKE COVER. THE EXPLOSION LIFTED THE CAR UP INTO THE AIR AND THE NOISE COULD BE HEARD FROM INSIDE OUR HOUSE.*AK
CHECK ENGINE LIGHT CAME ON WHILE DRIVING VEHICLE, PROBLEM MAY HAVE OCCURRED BECAUSE OF RECALL (00V-422) AND (00M12). CJ
CONSUMER WAS DRIVING IN DARK AND HEADLIGHTS WENT OUT, BRIGHT AND DIM. CONSUMER HAD TO HOLD TURN SIGNAL TOWARDS HIM TO KEEP LIGHTS ON. *AK
THE LOWER PAXTON POLICE DEPARTMENT SUGGESTED I REPORT THIS PROBLEM - THE OFFICER THOUGHT WE HAD A CASE OF TIRE SEPARATION. THE FIRESTONE DEALER SAID IT WAS NOT TREAD SEPARATION. THE TIRE WAS NOT REPAIRABLE. WHEN THE TIRE BLEW OUT, (MY HUSBAND WAS DRIVING), IT PULLED HIM OVER TO THE FAR EDGE OF THE OTHER LANE OF TRAFFIC. FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC. OUR FORD DEALER (MAGUIRES OF HERSHEY) TOLD US IT WAS NOT A FORD PROBLEM, AND SENT US TO A FIRESTONE DEALER. *AK (DOT NUMBER: W2HL (457) TIRESIZE: P235/75R15)
WHEN TRYING TO LOWER POWER WINDOWS AND TURN DOME LIGHTS ON THEY DID NOT WORK, ALSO, WINDSHIELD WIPERS WOULD NOT WORK AT ANY TIME. DEALER HAS BEEN CONTACTED, AND TECHNICIAN CANT DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
INDENTATIONS (ROUNDED GROOVES) THAT RADIATE FROM THE HUBCAP TO THE TREAD WERE NOTICED TODAY BY AN ENGINEER ON A JOBSITE. WE INSPECTED ALL THE TIRES, THE LEFT REAR TIRE HAS THREE SUCH INDENTATIONS, THE RIGHT REAR TIRES HAD TWO, AND WE ONLY FOUND ONE ON THE LEFT FRONT TIRE. NO SUCH INDENTATIONS WERE FOUND ON THE RIGHT FRONT TIRE. THE ENGINEER SAID THAT THIS WAS THE FIRST INDICATION THAT MY TIRES WERE BREAKING DOWN!!! *AK (DOT NUMBER: W SERIES TIRESIZE: P235/75R15)
WHEN GAS PEDAL IS APPLIED IT STICKS UNLESS EXTREME PRESSURE IS APPLIED. VEHICLE WILL NOT MOVE. AFTERWARDS, VEHICLE WILL ACCELERATE FASTER THEN INTENDED. ALSO, HAVING IDLE CONTROL VALVE STICKING WHICH CAUSES VEHICLE NOT TO START. PLEASE GIVE ANY FURTHER DETAILS. *AK
I HAD STOPPED TO GET GAS AND TIRE WAS FINE. BY THE TIME I HAD GOTTEN UP TO SPEED ON INTERSTATE, I HAD ONLY GONE ABOUT 5 MILES WHEN THE TIRE BLEW OUT. I WENT BY THE DEALER A FEW DAYS LATER, BECAUSE THE CAR WAS STILL UNDER WARRANTY. THEY TOLD ME THEY DIDN'T WARRANTY THE TIRES I WOULD HAVE TO HAVE FIRESTONE PRO RATE IT. I DID NOT WANT ANY MORE FIRESTONE TIRES SO I KEPT THE SPARE ON FOR A WHILE THEN HAD DEALER MOUNT THE SPARE ON TO THE PERMANENT RIM ON 7/8/99. AT THAT TIME I ASKED THEM TO LOOK FOR A HOLE ON THE BLOWN TIRE. THEY SAID IT WAS SHREDDED SO BAD THEY COULDN'T FIND ANY ONE HOLE IT WOULDN'T HOLD AIR AT ALL. THESE TIRES WORE SO BAD THAT I PURCHASED NEW BF GOODRICH ON 6/29/00.*AK (DOT NUMBER: W2HL TIRESIZE: 235/75R/15)
THE IGNITION COILS WERE OVERHEATING AND MELTING CAUSING THE VEHICLE TO BACKFIRE AND RUN ROUGH. FATHER IS WRITING IN FOR DAUGHTER AND IS REQUESTING ASSISTANCE. *MJS
WHEN WHEATHER IS HOT VEHICLE WILL LOSE POWER FOR A COUPLE OF SECONDS, THEN IT WILL COME BACK ON. *AK
THESE ARE ORIGINAL TIRES ON A FORD, EXPLORER,1998, W2HL P235/75R15. ALL 4 TIRES HAVE SPLITS ON SIDEWALL. *AK FIRESTONE WHEN ASKED BY THE CUSTOMER ABOUT THE SPLITS ON THE TIRES PUT THE CUSTOMER ON WAITING LIST. CUSTOMER OUT OF SAFETY CONCERN, PAID AND REPLACED ALL TIRES. *YH
THESE TIRES WERE NOT UNDER THE ORIGINAL MANUFACTURES RECALL, HOWEVER, I RECENTLY HAD THE TIRES INSPECTED BY A FIRESTONE REPRESENTATIVE BECAUSE OF SOME CONCERNS WE HAD WITH THE INTEGRETY OF THE TIRES. FIRESTONE ACKNOWLEGED THAT ALL FOUR OF MY TIRES ARE SEPERATING WHERE THE TREAD IS GLUED TO THE BODY OF THE TIRE, JUST WHERE THESE TIRES ARE COMING APART AND KILLING PEOPLE. FIRESTONE WILL NOT REPLACE THE TIRES EVEN AFTER ADMITING THAT THEY ARE DEFECTIVE. THEY WANT TO CHARGE ME OVER 300 DOLLARS TO REPLACE THEM. THERE IS SOMETHING WRONG HERE AND I NEED SOME HELP. I'VE SPENT HOURS ON THE PHONE WITH FIRESTONE AND FORD, ONLY TO HAVE WASTED MY TIME. THANKS. *AK (TIRESIZE: 235/75R/15)( DOT NUMBER: TIRE SIZE: 235/75R/15 )
I AM UNCLEAR AS TO WHETHER MY FIRESTONE WILDERNESS TIRES NEED TO BE REPLACED. I HAD A FLAT LAST WEEK AND THE TIRE WAS ALMOST OFF THE RIM JUST FROM THE FLAT! DO I NEED TO REPLACE JUST THE SPARE OR ALL 5 TIRES? APPARENTLY, MY TIRES WERE MANUFACTURED IN A TN PLANT BUT NONETHELESS, FIRESTONE AND FORD COMBINED DO NOT INSTILL ANY CONFIDENCE. THANKS FOR GETTING BACK WITH ME. YOU MAY EMAIL ME IF IT IS MORE EXPEDITIOUS. *AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
A BLOWOUT ACCURRED ON THE DRIVER'S FRONT TIRE AND A SEPARATION OF THE RIGHT REAR TIRE, FIRESTONE WILDERNESS AT 25570R16, CAUSING LOSS OF CONTROL, EXPLORER ROLLED OVER, THE OWNER, A PASSENGER AT THE TIME WAS KILLED, MOTHER, DRIVER OF VEHICLE AND FATHER BOTH SERIOUSLY INJURED. (RAYMOND R. STEFANI, ATTONREY FOR CLIENT) *CJ
AFTER ARRIVING HOME SPARE TIRE HAD FALLEN OUT OF VEHICLE. TOOK VEHICLE TO DEALERSHIP & WAS INFORMED BY SERVICE MANAGER THAT CABLE ATTACHMENT FOR SPARE TIRE HAD BROKEN. CAN BE REPAIRED. *AK
WHILE TRAVELING AT 15 MPH VEHICLE DIED. TOOK TO A DEALER AND THEY SAID CAMSHAFT WENT INTO MOTOR. TWO MONTHS BEFORE THAT VAN PULLEY SPLIT OPEN, AND VEHICLE CUT OFF. *AK
CONSUMER REQUESTED REIMBURSEMENT FOR FOUR FAULTY FIRESTONE TIRES, CONSUMER WAS TOLD THAT 6-8 WEEKS SHOULD BE ALLOWED FOR REFUND BUT IT HAS BEEN 17 WEEKS AND CONSUMER HAS NOT RECIEVED REFUND. NLM
CONSUMER RECEIVED RECALL LETTER 00T005 REGARDING THE FIRESTONE TIRES, HOWEVER SINCE CONSUMER REPLACED TIRES PRIOR TO RECEIVING THE LETTER, THE REQUEST FOR REIMBURSEMENT HAS BEEN DENIED. *SLC
THIS TIRE BLEW OUT DURING NORMAL USE WHILE UNDER WARRANTY MILEAGE....THERE WAS NO PUNCTURE FOUND AND NO SHARP OBJECT THAT PIERCED THE TIRE. A LARGE ROUND HOLE WAS FOUND IN THE MIDDLE OF THE TIRE. THE DRIVER DID NOT HIT ANYTHING..IT HAPPENED DURING TRAVEL ON A CLEARED AND CLEAN AND DRY SOUTHERN HIGHWAY. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
WHEN DRIVING 40 MPH VEHICLE HIT A PATCH OF ICE IN THE ROAD AND VEHICLE WENT OFF TO SIDE ROAD, AND FLIPED THREE TIMES. POSSIBLE CAUSE OF THE PROBLEM MAY BE LINKED TO TIRES. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
WHEN COMING TO A STOP ENGINE RACED TO EXTREMELY HIGH RPMS, CONSUMER HAD TO APPLY BOTH FEET TO BRAKE PEDAL TO GAIN CONTROL OF VEHICLE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
LEFT SIDE TENSIONER HAS BEEN RECALLED FOR SAME REASON THAT RIGHT SIDE FAILED. IT IS THE SAME PIECE OF EQUIPMENT AND FAILED FOR THE SAME REASONS YET IT HAS NOT BEEN RECALLED YET. *AK
ALTHOUGH THESE TIRES WERE NOT INCLUDED IN THE RECALL, THE TREAD ON ALL FOUR TIRES WAS BEGINNING TO SEPARATE AND I HAD TO REPLACE ALL FOUR TIRES. *AK (DOT NUMBER: W2HLIPY TIRESIZE: 235-75-15)
CUSTOMERS STARTED OBSERVING WEAR OF FRONT RIGHT TIRE APRIL/2000. SPARE TIRE WAS PLACED ON VEHICLE. NOW, FRONT LEFT TIRE HAS WOREN OUT AS WELL, IT WAS FIRST OBSERVED IN AUG./2000. *AK (DOT NUMBER: W2HL TIRESIZE: 235/15)
I HAVE THE DEFECTIVE TIRES IF REVIEW IS NEEDED. *AK (DOT NUMBER: VNHL TIRESIZE: 235/75R15)
WHILE DRIVING VEHICLE WOULD VIBRATE. TOOK TO DEALERSHIP & WAS INFORMED TIRES WERE FEATHERED, IRREGULAR TREAD, ON LEFT REAR /RIGHT FRONT. LAST YEAR RIGHT FRONT TIRE WAS DRY ROTTED AND WENT FLAT. VEHICLE WAS TOWED TO DEALER. TIRES STILL ON VEHICLE. FIRESTONE WILDERNESS AT, P235/75R15. *AK *SLC
WHEN CONSUMER GETS OUT OF DRIVER'S OR PASSENGER'S SEATS AND RELEASES SEATBELT, SEATBELT WILL NOT RETRACT BACK INTO SYSTEM, IT WILL JUST HANG OUT. PLEASE PROVIDE FURTHER INFORMATION. *AK
CONSUMER WAS HAVING FRONT END ALIGNMENT CHECKED DUE TO VEHICLE VIBRATION, SERVICE TECHNICIAN NOTICED 2 FRONT FIRESTONE WILDERNESS AT TIRES WERE BEGINNING TREAD SEPARATION AND SHOULD NOT BE DRIVEN ON, CONSUMER REPLACED TIRES AND IS REQUESTING A REIMBURSEMENT, TIRE SIZE P235/75R15, DOT W2HL1PY337. *SLC
WHILE TRAVELING ON HIGHWAY HEARD A NOISE. PULLED VEHICLE OVER, AND NOTICED TIRE TREAD SEPARATION. P23575R15. *AK FIRESTONE WILDERNESS AT DOT W2HL, ON MAY 16, 2001 CONSUMER HAD TIRE REPLACED WITH ANOTHER BRAND. *JB
DRIVERS SIDE DOOR DOES NOT CATCH PROPERLY. NLM
THE FIRESTONE WILDERNESS AT P235/75R15 TIRES ARE NOT INCLUDED IN RECALL 00T-005, BUT THE CONSUMER HAS NOTICED THAT THE TIRES ARE SO NOISY THAT IT IS DIFFICULT TO HOLD A COVERSATION, TIRES THUMP WITH EACH REVOLUTION OF THE WHEEL, CONSUMER EXPERIENCED THE SAME PATTERN OF NOISE JUST PRIOR TO LOOSING THE TREAD OF A FIRESTONE TIRE WHILE DRIVING. NLM
THE FIRESTONE TIRE BLEW OUT WHILE DRIVING IN HEAVY TRAFFIC. NLM
HOOD LATCH FAILED. *SLC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Ford Explorer → · Every Explorer year → · How the figures are calculated →