1998 Ford Explorer complaints

FIRESTONE IS DENYING CONSUMER REIMBURSEMENT FOR THE RECALLED FIRESTONE WILDERNESS AT TIRES, 235/75R15, FIRESTONE STATES THAT THE PURCHASE OF THE TIRES WAS FROM A COMPETITIVE DEALER PRIOR TO AUGUST 9TH AND WAS NOT ON A PRO-RATA CUSTOMER SATISFACTION BASIS, THE ORIGINAL RECEIPT WAS NOT ATTACHED, AND THAT THE VOLUNTARY RECALL TIRE SURRENDER VERIFICATION FORM WAS INCOMPLETE, CONSUMER FEELS HE SHOULD BE ENTITLED TO THE REIMBURSEMENT. *ET

WHILE TRAVELING AT APPROXIMATELY 30 MPH STEERING WHEEL CAME OFF IN DRIVER'S HANDS, CAUSING CONSUMER TO LOSE DIRECTIONAL CONTROL OF VEHICLE. CONSUMER WAS ABLE TO STOP VEHICLE WITHOUT INCIDENT. NO DETERMINATION HAS BEEN MADE AS TO THE CAUSE FOR THIS PROBLEM. *AK *JB

THERE WILL BE RESISTANCE BEHIND THE BRAKE PEDAL WHEN TRYING TO STOP VEHICLE. THIS HAS OCCURRED APPROXIMATELY SIX TIMES. DEALERSHIP COULD NOT DETERMINE CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL NFORMATION/ATTACHMENTS.*AK

WHEN CONSUMER TURNS ON HEAT IT IS OUT OF CONTROL HEAT GETS HOTTER AND HOTTER. WHEN SHE TURNS AIR CONDITIONING ON COLD AIR IS COLD FOR A MOMENT, AND THEN HEAT COMES ON WHILE AIR CONDITIONING IS RUNNING. DEALERSHIP IS AWARE OF PROBLEM.*AK

VEHICLE BEGAN STALLING EARLIER THIS YEAR. THOUGHT IT WAS JUST SEASONAL. TOOK IT FOR SERVICE IN APRIL. FUEL INDUCTION SYSTEM CLEANING PERFORMED. PROBLEM PERSISTS AND NOW VEHICLE CUTS OFF COMPLETELY AFTER STALLING. ALSO STALLS DURING QUICK ACCELERATIONS. AM AFRAID THAT INJURY OR FATALITY WILL OCCUR BEFORE DEALERSHIP LOCATES DIFFICULTY. HAVE HEARD OF OTHER FORD VEHICLES STALLING. IS THIS RELATED? ANY HELP IS GREATLY APPRECIETED AND NEEDED!*AK

VEHICLE SUDDENLY WENT OUT OF CONTROL AND ALMOST ROLLED OVER. WHILE CHANGING LANES BETWEEN UNEVEN PAVEMENT, THREE OF THE TIRES WERE ON NEWLY PAVED LANE, THE OTHER ON OLD PAVEMENT. THE VEHICLE SUDDENLY WITHOUT ANY WARNING BEGAN TO ROCK UNCONTROLLABLE FROM SIDE TO SIDE.

VEHICLE A LEMON IN SHOP FOR 9 MONTHS, TURNING STEERING WHEEL WOULD NOT TURN TIRES, STEERING KNUCKLE BROKE CASTING AT WHEEL. *AK

CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND WAS CHANGING LANES, AND IT FELT LIKE IT WAS GOING TO CUT OFF. HAPPENED TO LOOK DOWN, AND SAW GAS PEDAL DETACHED FROM FLOOR. IT WAS HOLDING ON BY A WIRE. DEALERSHIP WAS AWARE OF PROBLEM.*AK

WHILE DRIVING VEHICLE IT ACCELERATES BY ITSELF. VEHICLE ACCELERATES WITH BRAKES ON UP TO 30 RPM. ALSO, EHICLE ACCELERATES WHERE CONSUMER HAS TO TURN KEY OFF TO STOP VEHICLE. CONTACTED DEALER, AND DEALER STATED THERE WAS NOTHING WRONG WITH VEHICLE. PLEASE PROVIDE VIN#. *AK

2ND TIRE RECALL, BUT WEEKS HAVE GONE BY AND THEY NEVER HAVE REPLACEMENTS AVAILABLE. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

AFTER BEING CUT OFF ON I-287, THE EXPLORER WENT INTO A SERIES OF SWERVES WHICH BECAME UNCONTROLLABLE. IT FINALLY FLIPPED OVER ON THE DRIVER'S SIDE AND SKIDDED ALONG THE ROADWAY ON ITS SIDE. DRIVER SUSTAINED A BROKEN RIB AND A COLLAPSED LUNG. THE ROAD WAS DRY AND CLEAN. THE TIRES WERE NEW MICHELINS. THE CAR SHOULD NOT HAVE GONE OUT OF CONTROL AND FLIPPED.*AK

FORD INITIATED A RECALL ON THE 4.0LITER SINGLE-OVERHEAD CAM ENGINE ON THE FORD EXPLORER. WHEN I TOOK MY CAR IN TO HAVE IT CHECK FOR THE PROBLEM I WAS TOLD THAT MY CAR DID HAVE THE PROBLEM BUT THAT THERE WAS NO FIX YET FOR IT. ONE OF THE STATEMENTS ON THE RECALL NOTICE SAID THAT THIS COULD LEAD TO ENGINE DAMAGE. I ASKED WHAT COULD HAPPEN IF THERE WAS ENGINE DAMAGE AND THE RESPONSE I GOT WAS THAT THE CAR COULD STALL WHILE I AM DRIVING. THEN THE SERVICE MANAGE ASSURED ME THAT A STALLED CAR, EVEN WHEN DRIVING ON THE HIGHWAY, IS NOT A SAFETY PROBLEM. I CONSIDER THIS TO BE A PROBLEM. I AM AMAZED THAT FORD ACKNOWLEDGED THAT MY CAR HAS A PROBLEM THEN TOLD ME TO DRIVE IT HOME WITH MY YOUNG CHILDREN IN THE BACK SEAT. DO I HAVE ANY RECOURSE? *AK

TIE ROD ON FRONT PASSENGER SIDE BROKE IN HALF CAUSING EXPLORER TO DRIFT OVER INTO ANOTHER VEHICLE. *AK

FIRESTONE TIRES WERE REPLACED DUE TO RECALL 00T005, HOWEVER CONSUMER STATES REPLACEMENT TIRES (NOT FIRESTONE'S) EXPERIENCE THE SAME VIBRATION AND WHEN MAKING A TURN IT FEELS LIKE VEHICLE IS GOING TO ROLLOVER, PROBLEM IS POSSIBLY SUSPENSION RELATED. *SLC

THE CONSUMER BROUGHT THE VEHICLE FOR TIRE RECALL, AND IT WAS DISCOVERED THE VEHICLE'S REAR BRAKES WERE NON-FUNCTIONING, ALSO THE REAR CALIPERS HAD RUSTED OUT AND THE PADS WERE NOT MAKING CONTACT WITH THE DISC SURFACES, DEALER REPLACED REAR PADS AND ROTORS. *YH

REAR WIPER MOTOR NEEDED REPLACEMENT 3 TIMES IN UNDER 4 YEARS! THE DEALERS KNOW A PROBLEM EXISTS WITH THIS PART BUT HAVE NO RECOURSE EXCEPT TO REPLACE AND CHARGE. THERE IS NO WAY TO TELL WHEN THE PART WILL STOP WORKING AGAIN! I DON'T TRUST THE WIPERS AT ALL ANYMORE. *AK

CONSUMER STATES DURING RECALL 00T-005, VEHICLE HAD 2 FIRESTONE WILDERNESS AT TIRES THAT HAD EXPERIENCED TREAD SEPARATION. *SLC

WHEN VEHICLE IS SLOWING DOWN OR IS AT A COMPLETE STOP IT ACCELERATES WITHOUT ANY NOTICE. PROBLEM OCCURS INTERMITTENTLY. CONSUMER HAS CONTACTED DEALER.*AK *SLC

THE VEHICLE THE CONSUMER WAS TOWING CAUGHT FIRE, IT APPEARED THAT THE DRIVETRAIN/TRANSMISSION POSSIBLY OVERHEATED ON THE TOWED VEHICLE DAMAGING THE ENGINE COMPARTMENT (ALL WHEEL DRIVE - OHIO TRAFFIC CRASH REPORT). NLM

EXPLORER ROLL OVER KILLED MY SISTER-VERY UNSAFE VEHICLE-DIDN'T HAVE FIRESTONE TIRES-VEHICLE IS VERY UNSAFE AND THEY SHOULD BE REMOVED FROM THE ROADS-SHE WAS GOING 35MPH AND SWERVED TO AVOID A HEAD ON COLLISION WITH ANOTHER VEHICLE IN HER LANE-EXPLORER FLIPPED AND SHE WAS KILLED INSTANTLY

WHENEVER VEHICLE HITS A BUMP IT WOULD JERK EITHER TO RIGHT OR LEFT. THIS CAUSES STEERING WHEEL TO JUMP OUT OF DRIVER'S HAND. CONTACTED DEALERSHIP AND MANUFACTURER, AND INFORMED CONSUMER IT WAS FRONT END SUSPENSION. *AK

ENGINE FAILURE DUE TO CAMSHAFT PULLEY. DEALER NOTIFIED AND REPLACED ENGINE UNDER FORD PROGRAM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS CONCERNING THIS MATTER . *AK

THE VEHICLE SUDDENLY BECAME IMPOSSIBLE TO STEER BY PULLING TO THE RIGHT AND TO THE LEFT DUE TO A BLOWN OUT TIRE. THE WILDERNESS HT TIRES APPEAR TO HAVE THE SAME DEFECT AS OTHERS AND SHOULD BE RECALLED TOO. *YH

VEHICLE SHIMMIES AND MAKES A GROANING NOISE. *AK

VEHICLE IS LEANING TO RIGHT. TOOK VEHICLE TO DEALER NUMEROUS TIMES. VEHICLE BOUNCES AND ROCKS TO LEFT AND RIGHT AS WELL. DEALER CANNOT REMEDY. *AK

TRUNK DOOR WILL NOT SHUT PROPERLY. CONSUMER IS ABLE TO SLIDE HIS HAND IN WHILE DOOR IS SHUT. *AK CONSUMER CONTACTED DMV AND FOUND OUT VEHICLE HAD BEEN IN AN ACCIDENT, CONSUMER SPECIFICALLY ASKED FOR A VEHICLE THAT HAD NOT BEEN DAMAGED, HOWEVER DEALER SOLD IT TO HIM ANYWAY, CONSUMER FEELS DECEIVED AND IS EXPERIENCING MULTIPLE PROBLEMS WITH VEHICLE. RADIO IS INOPERATIVE AT TIMES. HATCH RUBS AGAINS FRAME OF VEHICLE. TAILLIGHT AND HEADLIGHT ARE OUT OF ALIGNMENT, FOG LIGHTS HAD LAMP FAILURE. VEHICLE EXPERIENCES PROBLEMS WITH ABSORBING ROAD SHOCK, VEHICLE PULLS TO RIGHT. CHECK ENGINE LIGHT ILLUMINATES, VEHICLE EXPERIENCES LOW POWER. REAR POWER WINDOW MOTOR FAILED. POWER ANTENNA FAILED. RIGHT WINDSHIELD WIPER INTERIOR GARNISH MOLDING LOOSE, REAR WIPER BLADE SKIPS CENTER OF GLASS, DEALER REPLACED REAR WIPER ARM AND BLADE ASSEMBLY. STEERING GEAR ASSEMBLY REPLACED DUE TO NOISY. BUMPER NOT EVEN. *SLC

VEHICLE EXPERIENCED POOR DIRECTIONAL CONTROL AFTER VEHICLE HIT A BUMP OR POTHOLE IN ROAD WHILE TRAVELING AT SPEEDS IN EXCESS OF 35 MPH. DEALERSHIP INFORMED CONSUMER THAT THERE WAS NOTHING WRONG WITH VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

THE INSERTS, WHICH HOLD THE ROOF RACK TO THE ROOF, CAME LOOSE WHILE DRIVING ON THE HIGHWAY WITH LUGGAGE ON THE ROOF. HAD I NOT FURTHER TIED THE LUGGAGE TO THE FRONT BUMPER, I BELIEVE THAT THE ROOF RACK COULD HAVE COME LOOSE FROM THE ROOF, WITH POTENTIALLY SEVERE CONSEQUENCES TO OTHER VEHICLES. I DID TALK TO THE DEALER WHEN I RETURNED FROM THE TRIP, BUT THE VEHICLE WAS OUT OF WARRANTY BY THAT TIME, AND THEY SAID THAT THEY DID NOT KNOW HOW TO REPAIR THE PROBLEM.

AM/FM/CASST/CD RADIO DISPLAY QUIT WORKING. TOLD TOUGH LUCK BY DEALER, BUY A NEW ONE FOR $400. *AK

THROTTLE GETS STUCK, AND VEHICLE DOESN'T MOVE. DEALER COULD ONLY TELL CONSUMER THAT THROTTLE NEEDS PARTS. *AK

STEERING WHEEL STARTED SHAKING SLIGHTLY AT LOW SPEED ON 5/23/01. I ENTERED A FREEWAY AND JUST AS I WAS APPROACHING 70 MPH, THE ENTIRE VEHICLE STARTED SHAKING VIOLENTLY TO THE POINT I NEARLY LOST CONTROL. STARTED TO PULL OFF ROAD, BUT SHAKING ABATED. TOOK VEH TO DEALER & AFTER ROAD TEST & INSP. WAS TOLD THAT AIR BUBBLES HAD FORMED IN THE STEERING SYS., THAT CERTAIN EXPLORERS WERE KNOWN TO DEVELOP THIS DEFECT AFTER VARYING MILEAGES, AND THAT FORD SAYS THIS PROBLEM IS A "NO FIX" AND NOTHING CAN BE DONE ABOUT IT. DEALER ALSO SD THAT THEY HAD REPLACED ENTIRE RACK & PINION SYSTEMS ON EXPLORERS STILL UNDER WARRANTY, BUT IT HAD NO EFFECT ON SHAKING. HEARD THIS A.M. THAT FIRESTONE IS ACCUSING FORD OF COVERING UP STEERING DEFECTS THAT CONTRIB. TO EXPLORERS ROLLING; IT RANG A BELL & THOUGHT YOU FOLKS SHOULD KNOW ABOUT MY EXPERIENCE... WILL MAKE MY VEH. AVAIL. FOR INSP., SHOULD YOU FOLKS OR MFR. WANT TO.

PRIOR TO RECALL 00T-005, CONSUMER REPLACED FIRESTONE WILDERNESS AT TIRES ON 3 SEPARATE OCCASIONS DUE TO SEPARATION, AFTER HEARING ABOUT RECALL, CONSUMER ATTEMPTED TO GET REIMBURSEMENT, HOWEVER FIRESTONE DENIED CLAIM BY STATING THE TIRES WERE PURCHASED PRIOR TO AUGUST 9 2000, TIRE SIZE P235/75R15, DOT FOR ONE SET WAS 8XHL1PY, CONSUMER HAS REPLACED FIRESTONE TIRES WITH ANOTHER BRAND AND HAS NOT EXPERIENCED ANY OTHER TIRE SEPARATIONS. *SLC

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (DOT NUMBER: UNKOWN TIRESIZE: 22575)

WHILE TRAVELING AT HIGHWAY SPEED OF 55-60 MPH SUN ROOF CAME OFF VEHICLE. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT IT WAS OUT OF WARRANTY AND NOT COVER UNDER A RECALL. FEEL FREE TO PROVIDE US WITH ANY FURTHER DETAILS ON THIS MATTER. *AK

THE TIRE BLEW OUT AND FIIRESTONE WOULD MAKE NO REPLACEMENT UNDER THE ROAD HAZARD GUARANTEE.*AK( DOT NUMBER: )

PE00 020; CONSUMER WAS TRAVELING ABOUT 75MPH ON HIGHWAY AND HEARD A NOISE. HE WAS ABLE TO PULL OVER TO SHOULDERS. HE NOTICED THAT LEFT REAR TIRE TREAD HAD SEPARATED. FIRESTOINE, WILDERNESS, ATP23575R15, 105 M/S #DOT W28L. FIRESTONE WILL BE NOTIFIED. *AK

THROTTLE STICKS PARTICULARLY WHEN COLD. SIMILAR TO THAT OF RECALL 00V422000 BUT FORD CLAIMS THAT THIS VEHICLE IS NOT INCLUDED IN RECALL. *AK

DURING AUGUST, 2000, I CONTACED NHTSA RELATIVE TO THE TIRE FAILURE ON MY EXPLORE; HOWEVER, THE AGENT I TALKED WITH ON THE TELEPHONE DID NOT TAKE ANY INFORMATION OR SUGGEST ANY ACTION TO BE TAKEN. I WAS INFORMED AT THAT TIME THAT A RECALL WAS IMMIENT. THEREFORE, I MAILED THE NECESSARY DOCUMENTS TO FIRESTONE AND FORD MOTOR COMPANY ON OR ABOUT AUGUST 23, 2000. SINCE THAT TIME I HAVE HAD VERY LITTLE CORRESPONDENCE WITH EITHER COMPANY. THE ONLY THING FIRESTONE HAS SAID IS THAT MY ACCIDENT OCCURED IN OCTOBER 1999, WHICH WAS PRIOR TO THE JANUARY 1, 2000 RECALL DATE. PLEASE ADVISE AS TO HOW TIRES DETERMINED TO BE DEFECTIVE AS OF JANUARY 2000 WERE NOT IN FACT DEFECTIVE AND SUBJECT TO THE SAME RECALL AS THOSE ON MY EXPLORER. THE TIRE ON THE LEFT REAR BLEW OUT ON I-59 BETWEEN BIRMINGHAM AND TUSCALOOSA ON OR ABOUT OCTOBER 14, 1999. THE NEXT DAY I REPLACED ALL TIRES WITH A NEW SET. I LOOK FORWARD TO HEARING FROM YOU SOON REGARDING THIS MATTER.. NO SAFETY DEFEC TLISTED. *AK( DOT NUMBER: )

VEHICLE WAS REAR ENDED. UPON IMPACT, DRIVER'S SEAT COLLAPSED, RESULTING IN MINOR INJURIES TO PASSENGER SITTING IN SEAT. DEALER HAS BEEN NOTIFIED.*AK

THE LEFT REAR PARKING BRAKE CABLE (PART NUMBER FMC F87Z 2A635 GB) WAS FOUND TO BE RUBBING AGAINST THE TIRE. THE RUBBER SHIELDING ON THE CABLE HAD BEEN WORN DOWN TO EXPOSE THE METAL INSIDE THE CABLE. THE SIDE OF THE TIRE FACING THE CABLE WAS BEING WORN DOWN BY THE METAL IN THE CABLE. IT APPEARED THAT THE CABLE MIGHT CAUSE A TIRE FAILURE WHILE DRIVING THE VEHICLE.*AK

GAS PEDAL BECAME DETACHED FROM THE CHASSIS DURING AN ACCELERATION WHILE DRIVING;AN ACCIDENT WAS AVOIDED. IT APPEARS THAT THE GAS PEDAL BRACKET, WHICH APPARENTLY WAS TACKWELDED AT THE FACTORY TO THE FIREWALL, CAME LOOSE FROM THE FIREWALL, RSULTING IN THE BRACKET AND GAS PEDAL LITERALLY HANGING BY THE ACCELERATOR CABLE UNDERNEATH THE DASH.

AFTER CONSUMER HAD RECALL 00V422000 REPAIRS DONE THROTTLE WAS STILL EXPERIENCING THE SAME PROBLEM. GAS PEDAL WILL STICK WHILE DRIVING, AND SHE HAS TO KEEP PUSHING TO KEEP PEDAL FROM STICKING IN ONE POSITION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

THE 4 WHEEL DRIVE WOULD JERK WHEN ACCELERATING, HAS DONE THIS FOR A COUPLE OF YEARS, THE DEALER FINALLY DISCOVERED THAT THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM WITH THE AUTO 4 WHEEL DRIVE SYSTEM AND MADE COMPUTER ADJUSTMENT WHICH HAS REDUCED BUT NOT ELIMINATED THE PROBLEM. THEY SAY THIS IS NORMAL, IT OCCURS WHEN ACCELERATING USUALLY A FAST ACCELERATION AND IS MORE PRONOUNCED WHEN I PULL MY BOAT. I AM CONCERNED THAT THIS SIGNIFICANT JERKING OVER A PERIOD OF TIME COULD BE CONTRBUTING TO THE TIRE SEPERATION PROBLEMS OR TIRE DAMAGE. I CAN'T BELIEVE THAT ANY CAR MAKER WOULD MARKET A CAR WITH THE PROBLEM THAT I HAVE BEEN HAVING AND SAY THAT IS IS NOT UNUSUAL. I AM WONDERING IF THIS IS A LARGE PROBLEM SINCE THERE HAS BEEN A SERVICE BULLETIN ON IT. *AK

THERE WAS SQUEAKING NOISE COMING FROM FRONT OF VEHICLE AS IF SHOCKS WERE GOING BAD IN VEHICLE. IN MARCH, DEALERSHIP INFORMED HER THAT THERE WAS NOTHING WRONG WITH VEHICLE. ON MAY 11, 2001- AFTER THE WARRANTY EXPIRED, DEALERSHIP INFORMED CONSUMER THAT FOLLOWING COMPONENTS NEEDED TO BE REPLACED: BOTH UPPER BALL JOINTS, RIGHT OUTER TIE ROD , AND ALIGNMENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

AN ELECTRICAL FIRE WHICH ORIGINATED IN DASHBOARD AREA WHILE VEHICLE WAS IN PARK. PRIOR TO FIRE, IF TURN SIGNAL WAS LEFT ON FOR AN EXTENDED PERIOD OF TIME, ROUGHLY OVER A MINUTE, SMOKE WOULD COME FROM DASHBOARD. NO INVESTIGATION HAS BEEN MADE TO DETERMINE CAUSE OF FIRE. *AK

CONSUMER WAS TRAVELING 60MPH AND LET UP TO REDUCE SPEED. THROTTLE NEVER LIFTED FOR VEHICLE TO SLOW DOWN. CONSUMER ROAD 2-3 MILES, HITTING BRAKES AND THROTTLE TO SEE IF PEDAL WOULD LIFT. CONSUMER ENDED UP RUNNING INTO A FIELD, SLOWING TO 40MPH AND SLAMMED ON BRAKES. ALL FOUR BRAKES WERE BURNED UP. CONSUMER WASN'T SURE IF TRANSMISSION WAS DAMAGED. VEHICLE IS AT FORD TO BE LOOKED AT.*AK

WHILE DRIVING VEHICLE WOULD VIBRATE ONCE IT GOES OVER 30MPH. THERE WOULD BE SEVERE SHAKING & HARD TO CONTROL. THIS WOULD HAPPEN WHEN JUST IDLING OR WAITING. SOMETIMES VEHICLE WOULD STALL OUT. *AK

CONSUMER RECEIVED RECALL NOTIFICATION (00E11) CONSUMER IMMEDIATELY SET UP AN APPOINTMENT SHORTLY BEFORE THE SCHEDULE DATE, CONSUMER RECEIVED A CALL FROM DEALERSHIP STATING THEY HAD TO RESCHEDULE, CONSUMER HAS RECEIVED TWO MORE CALLS TO RESCHEDULE CONSUMER WAS ADVISED THAT DEALERSHIP WAS BACKED UP WITH THEIR WORK SCHEDULE, CONSUMER ALSO RECEIVED ANOTHER RECALL NOTIFICATION (00S58) CONSUMER WAS ADVISED TO DROP OFF VEHICLE AND THEY WOULD GET TO IT ON MONDAY BECAUSE OF SCHEDULING PROBLEMS. *JB

MASTER CYLINDER FAILED, CAUSING LOSS OF BRAKES, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED.*AK