CAR WAS HIT IN THE RIGHT FRONT AT 50MPH AND THEN HIT IN REAR WHEN THE AIRBAGS AND SEATBELTS DID NOT WORK. *AK
1997 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
SQUEAKING NOISES FROM VEHICLE.
EVERY ONCE IN THE WHILE THE GAS PEDAL WILL STICK, CAUSING THE VEHICLE TO ACCELERATE. VEHICLE WAS INVOLVED IN AN ACCIDENT ON APRIL 5, 1997 BECAUSE OF PROBLEM. VEHICLE HAS BEEN TO DEALERSHIP (3) TIMES; 12/96, 1/97, AND 4/ 97. DEALER CHANGED THROTTLE BODY, BUT PROBLEM STILL EXISTS. *AK
WHILE DRIVING AT HIGHWAY SPEED, SUDDENLY VEHICLE LOST POWER. VEHICLE TOWED, DEALER REPLACED FUEL PUMP. *AK
WHILE DRIVING VEHICLE LOST POWER COMPLETELY AND COULD NOT BE RESTARTED, WITHOUT WARNING, IN FOR REPAIRS. *AK
AFTER VEHICLE WAS IN FRONTAL CRASH, FUEL CUT-OFF SYSTEM DID NOT SHUT OFF. VEHICLE/ENGINE CONTINUED TO RUN FOR 10-15 MINUTES AFTER FRONTAL CRASH. ENGINE HAD TO BE MANUALLY TURNED OFF. *AK
WHILE DRIVING AT ANY RATE OF SPEED THE ACCELERATOR PEDAL WILL STICK UPON CONTACT. DEALER HAS REPLACED THE THROTTLE BODY WHICH HAS NOT REMEDIED THE PROBLEM. PLEASE GIVE FURTHER DETAILS. *AK
WHILE PARKED THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD, CAUSE UNKNOWN. FIRE REPORT INDICATES FUEL RELATED. *AK
OWNER WENT TO PUT ON THE DEFROSTER BUTTON WHILE DRIVING AND THE WINDOW BECAME FROZEN TO THE POINT THAT HE HAD TO PULL OFF THE ROAD AND CLEAN THE WINDOW BY HIMSELF. *AK
WHILE DRIVING THE VEHICLE TOOK OFF AND THE THROTTLE STUCK AND WENT TO THE FLOOR, EVEN WHEN FOOT IS ON THE BRAKES. THE PROBLEM HAPPENED AGAIN. *AK
WHEN VEHICLE IS PARKED AT A SLIGHT INCLINE IT WILL NOT START WITH LESS THAN 2 GALLONS OF FUEL REMAINING DUE TO FUEL PUMP.
THE SPARE TIRE IS SMALLER THAN THE ORIGINAL TIRES.
4 WHEEL DRIVE INDICATOR LIGHT FLASHES.
AFTER FUEL GOES BELOW A QUARTER TANK OF GAS, THE FUEL GAUGE INDICATOR DOES NOT GIVE CORRECT READINGS OF FUEL AMOUNT LEFET IN TANK. VEHICLE HAS BEEN REPAIRED TWICE BY DEALER. VEHICLE NEEDS REPARING AGAIN FOR SAME PROBLEM. *AK
BRAKE PEDAL IS LOCATED TOO CLOSELY TO GAS PEDAL, IT IS EASY TO PRESS ON BOTH AT THE SAME TIME. *AK
SCREWS THAT HOLD THE CROSS OVER PORTION OF THE LUGGAGE RACK TO THE TRACK BROKE, CAUSING THE LUGGAGE RACK TO DISCONNECT.
WHEN VEHICLE IS IDLING OR AT A STOP LIGHT IT VIBRATES. *AK
WHILE RUNNING ENGINE EMITTED AN AWFUL ODOR, DEALER HAS BEEN UNABLE TO DETERMINE SOURCE. *AK
VIBRATION/GRINDING IN FRONT DRIVE LINE.
WHEN APPLIED BRAKES FAILED TO STOP VEHICLE, EXCESSIVE EFFORT, SHIFTED TO PARK TO AVOID CRASH; INTERMITTMENT PROBLEM; ACCORDING TO DEALER, BRAKES ARE WORKING NORMAL, HAVE NOT DUPLICATED PROBLEM. *AK
WHILE DRIVING AT APPROX. 55MPH, NOTICED VEHICLE SUDDENLY ACCELERATED UNINTENDEDLY TO 70MPH WITHOUT PRESSING ACCELERATOR PEDAL, RAN OVER 4000RPM'S, ACTED AS THOUGH IN CRUISE, BUT IT WAS NOT ENGAGED, WHEN APPLIED BRAKES, SEEMED NOT TO SLOW DOWN, TURNED OFF IGNITION. *AK
ASHTRAY IS IMPOSSIBLE TO SEE AT NIGHT, CAUSING DRIVER TO DISTRACT VISION FROM ROADWAY TO FIND ASHTRAY, THUS POSING RISK OF ACCIDENT.
BRAKE PEDAL GOES ALMOST TO THE FLOOR AND IS HARD. INCIDENTS HAPPENED AT SPEEDS BELOW TEN MPH.
WHILE DRIVING THE HOOD DETACHED FROM THE LATCH, CAUSING THE HOOD TO FLY UP. *AK
THE ENGINE RACES FROM 55 TO 70 MPH.
THE BRAKE PEDAL IS TOO CLOSE TO THE GAS PEDAL. CONSUMER DID NOT PURCHASE VEHICLE BECAUSE OF THIS DESIGN.
MANUAL CLUTCH FAILED SEVERAL TIMES, REPAIRS MADE HOWEVER STILL FAILED.
ABS MALFUNCTIONED WHILE DRIVING, WHEN ACCELERATING EXPERIENCED INTERMITTENT FRONT WHEEL LOCKUP, VEHICLE SKIDDED, RESULTING IN NEAR ACCIDENTS, NO WARNING DLR CAN'T RECREATE INCIDENTS AND CANNOT FIXED IT. *AK
BACK SPLIT BENCH SEAT: BOTTOM OF THE SEAT DOES NOT LOCK IN PLACE, WHEN SITTING ON FRONT OF SEAT, THE BACK POPS UP, CAUSE UNKNOWN. TOOK TO DEALER AND DID NOT REPAIR IT, IS TAKING TO A DEALER ON MONDAY FOR REPAIR. *AK
WHILE DRIVING 50 MPH THE STEERING VIBRATES, CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING WHEEL. PLEASE DESCRIBE. *AK
WHEN THE APPLYING THE ABS BRAKES THE PEDAL GOES ALL THE WAY TO THE FLOOR AND SOMETIMES FOOT WILL CATCH THE GAS PEDAL. THE MASTER CYLINDER WAS REPLACED AT (150) MILES OR LESS. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Ford Explorer → · Every Explorer year → · How the figures are calculated →