Page 33 of 35 · complaints 1,601–1,650 of 1,731

1997 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Seat Belts › Rear/Other
Filed Jul 1, 1998FL

CONSUMER CANNOT PUT A CAR SEAT IN THE MEDDLE OF THE BACK SEAT BECAUSE VEHICLE DOES NOT HAVE A MIDDLE SEAT BELT. *MJS

Tires › Tread/Belt
Filed Jul 1, 1998TX

THE TREAD PORTION OF THE RIGHT FRONT TIRE SEPARATED FROM THE SIDEWALL.

Vehicle Speed Control
Filed Jun 30, 1998NJ

VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN A VEHICLE COLLISION.

Engine and Engine Cooling › Engine › GasolineFire
Filed Jun 30, 1998NV

CONSUMER WAS DRIVING ON HIGHWAY AT 55 MPH UNDER NORMAL ROAD CONDITIONS, CONSUMER HEARD SOMETHING POPPING. THEN NOTICED A GAS SMELL. WITHIN A FEW SECONDS LATER OTHER MOTORIST WAS SIGNALING FOR CONSUMER TO PULL OVER. PULLED OVER AND FOUND ENGINE ON FIRE. DEALER NOTIFIED AND INFORMED CONSUMER THAT THEY DO NOT DO FIRE REPAIRS AND THE VEHICLE WAS NOT UNDER WARRANTY. *AKTHE VEHICLE WAS UNDER WARRANTY BUT THE WARRANTY DID NOT COVER FIRE RELATED FAILURE. *NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 30, 1998CA

WHEN PARKING THE VEHICLE OR LEAVING VEHICLE OVERNIGHT, THE VEHICLE DOES NOT START, AND THIS IS A PROBLEM FOR THE CONSUMER. MANUFACTURER WAS CONTACTED. *AK

Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jun 22, 1998MD

RECALL WORK NOT COMPLETED DUE TO LACK OF PARTS. (FUEL LINES/FITTINGS).

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 17, 1998VA

THE ABS LIGHT CONTINUES TO GO ON AND OFF, AND FROM TIME TO TIME DRIVER FEELS A SMALL VIBRATION. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 16, 1998PA

ENGINE TURNS AND VEHICLE MOVES ON SLIGHT INCLINE WITH ENGINE OFF AND MANUAL TRANSMISSION IN FIRST GEAR. RESULTING IN CRASH.

Vehicle Speed ControlCrash
Filed Jun 15, 1998NJ

ON A LOCAL STREET GOING 25 MPH APPLIED THE ACCELERATOR THEN SOMETHING CLICED AND JETISONED WITH SPEED. VEHICLE ENDED UP BETWEEN 2 TREES AND OVERTURNED A COUPLE OF TIMES ON THE RAILROAD TRACKS. *AK

Equipment › Appliance › Air Conditioner
Filed Jun 10, 1998FL

AIR CONDITIONING SWITCH ASSEMBLY FAILED.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jun 5, 1998TN

CONSUMER IS CONCERNED THAT THE DEALER WILL NOT REPAIR VEHICLE UNDER MANUFACTURER'S RECALL 98-S-09 AND NHTSA RECALL 98V-60, FUEL LINE, WITHIN A REASONABLE TIME FRAME . *AK

Electrical System › Alternator/Generator/Regulator
Filed Jun 4, 1998NY

RECEIVED RECALL NOTICE (#98V06000), ALTERNATOR. TOOK VEHICLE IN AS REQUESTED. MECHANIC TIGHTENED BOLTS. DOES NOT HAVE THE NEW, REVISED BOLTS. WOULD NEED TO ORDER THE REVISED BOLTS FOR VEHICLE. *AK

Tires › Temporary/Emergency Spare Tire
Filed May 28, 1998WV

SPARE TIRE SIZE IS INSUFFICIENT FOR VEHICLE.

Electrical System › Ignition › Module
Filed May 22, 1998NY

FOUR WHEEL DRIVE COMPUTER FAILED.

Service Brakes, Hydraulic › Foundation Components
Filed May 18, 1998FL

BRAKES FAIL CONTINUOUSLY, CAUSING LOSS OF CONTROL.

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash
Filed May 13, 1998FL

WHILE THE TRUCK WAS PARKED WITH THE IGNITION RUNNING, THE GEAR POPPED OUT OF PARK AND TOOK OFF IN DRIVE. THE DRIVER WAS ABLE TO JUMP IN THE TRUCK AND TURN OFF THE IGNITION SWITCH. THE TRUCK HIT A MAIL BOX, AND THE HOOD AND FENDER WERE DENTED. *AK

Unknown or Other
Filed May 11, 1998CA

CHECK ENGINE LIGHT COMES ON FREQUENTLY.

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed May 7, 1998TX

BRAKES DID NOT STOP VEHICLE AFTER GAS PEDAL STUCK. VEHICLE WENT DOWN AN ENBANKMENT, AND DRIVER SUSTAINED SOME MINOR INJURIES. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 7, 1998CO

FORD WAS NEVER ABLE TO DETERMINE CAUSE OF PROBLEM (ENGINE CUT OUT AND OR STALLED UPON MODERATE TO HARD ACCELERATION, ON MOST OCCASIONS FROM A STOP) WITH VEHICLE AFTER 5-6 REPAIR ATTEMPTS ON PARTS LISTED ABOVE. VEHICLE WAS REPLACED BY FORD WITH A 1998 EXPLORER THAT TURNS OUT TO BE EXHIBITING THE SAME PROBLEM THAT THE 1997 EXPLORER DID.

Seats › Mid/Rear Assembly
Filed May 6, 1998CA

REAR SEAT FAILS TO STAY IN A DOWNRIGHT POSITION. KEEPS FLIPPING UP FOR NO REASON. DOES NOT STAY LOCKED IN PLACE. CHILD SAFETY SEAT CAN NOT BE PLACED ON THAT REAR SEAT. *AK

Service Brakes, Air › Antilock › Wheel Speed Sensor
Filed May 5, 1998AZ

VELOCITY CENSORS IN BRAKES FAILED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Apr 22, 1998FL

STARTED APPLYING BRAKES AFTER GOING 30MPH. VEHICLE DID NOT SLOW DOWN OR STOP. REARENDED SEVERAL VEHICLES. UPON IMPACT, AIRBAGS DID NOT DEPLOY. LEFT FRONT WHEEL CAME OFF. PRIOR TO IMPACT, CV JOINT MADE KNOCKING NOISE WHEN TURNING. TOOK TO DEALER TWICE FOR KNOCKING NOISE. *AK

Service Brakes, Hydraulic › Foundation Components2 injured
Filed Apr 21, 1998CA

BACK SEATS DO NOT HAVE A LOCK DOWN MECHANISM TO SECURE THE BOTTOM PORTION OF THE FOLDING SEATS, RESULTING IN INCIDENTS WHERE CHILDREN HAVE WERE INJURED DUE TO SEATS FLIPPING UP UNEXPECTEDLY.

Power Train › Driveline › Driveshaft
Filed Apr 20, 1998NY

WHILE DRIVING THE VEHICLE MADE A CRACKING NOISE, DRIVESHAFT FAILED, AND THEN BECAME UNABLE TO DRIVE. DEALER HAS FIXED IT. *AK

Electrical System › Wiring › Front Underhood
Filed Apr 17, 1998ID

HEAD LIGHT AND FOG LIGHT WIRE EXPOSED AND LOOSE IN THE FRONT WHEEL WELLS, WHEN DRIVING THROUGH SNOW AND ICE BUILDUP OF ICE OCCURS ON THE WIRES, THEN THE WIRES BREAK, CAUSING SUDDEN OUTAGE, WIRE NEED TO BE REROUTED.

Vehicle Speed Control › Linkages
Filed Apr 16, 1998KY

THROTTLE BODY WAS STICKING AND DEFECTIVE, CONSUMER HAVING PROBLEM WITH GETTING PART FROM DEALER BACAUSE OF BACK ORDERS.

Engine and Engine Cooling › Engine › GasolineFire
Filed Apr 9, 1998FL

WHILE DRIVING VEHICLE ABOUT 45 MPH AFTER LEAVING FROM A GAS STATION, SMELLED SOMTHING BURNING. STOPPED AND LOOKED UNDER THE HOOD, BUT DID NOT SEE ANYTHING. WHEN PARKED VEHICLE ON THE BANK PARKING AFTER COMING FROM INSIDE, FOUND HER VEHICLE ON FIRE. DEALER AND MANUFACTURER WERE CONTACTED. *AK

Steering
Filed Mar 24, 1998AZ

VEHICLE HAS VERY SENSITIVE STEERING WHEN DRIVING 50 MPH OR MORE.

Seats
Filed Mar 24, 1998FL

REAR SEATS NOT DESIGNED TO LOCK DOWN.

Exterior Lighting › Headlights
Filed Mar 12, 1998PA

DRIVER BELIEVES THAT THE HEADLIGHTS ARE AIMED TOO HIGH ON ALL FORD TRUCKS CAUSING BLINDNESS PROBLEMS FOR OTHER DRIVERS.

Air Bags › FrontalCrash4 injured
Filed Mar 9, 1998TX

AIR BAGS FAILED TO DEPLOY DURING HEAD ON COLLISION AT APPROXIMATELY 55 MPH.

Service Brakes, Hydraulic
Filed Mar 4, 1998NY

AS BRAKES WERE APPLIED VEHICLE SLOWED AND THEN PEDAL WENT TO THE FLOOR OF VEHICLE.

Visibility › Power Window Devices and Controls
Filed Mar 4, 1998TX

AUTOMATIC WINDOW MOTOR FAILED.

Suspension
Filed Mar 3, 1998FL

HISSING/WHISTLING NOISE UNDER VEHICLE.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Feb 19, 1998IN

WHILE DRIVING VEHICLE WOULD AUTOMATICALLY GO INTO 4- WHEEL DRIVE. CANNOT DRIVE ON DRY PAYMENT WHEN IN 4- WHEEL DRIVE. VHEICLE IS HEAVY GOING FOR STEERING. DEALER RESET COMPUTER & COULD NOT FIND ANYTHING WRONG. *AK

Vehicle Speed Control › Linkages
Filed Feb 18, 1998AL

ACCELERATOR STICKS AND CAUSES UNINTENDED ACCELERATION DUE TO A DIRTY THROTTLE ASSEMBLY.

Electrical System › Ignition › Module
Filed Feb 18, 1998OR

PCM SENSOR FAILED.

Electrical System › Wiring
Filed Feb 18, 1998MI

ELECTRICAL PROBLEMS WITH DOOR CONTROL PANEL CONTINUALLY.

Engine and Engine Cooling › Exhaust System
Filed Feb 12, 1998NJ

VEHICLE VIBRATES AT IDLE IN DRIVE OR PARK AT 625 RPMS. DEALER REPLACED THE EXHAUST SYSTEM PER FORD, HOWEVER THE PROBLEM REMAINS.

Exterior Lighting › Headlights
Filed Feb 11, 1998TN

DESIGN OF HEADLIGHTS CAUSING IRRITATION AND POOR VISIBILITY TO OTHER DRIVER'S, REQUIRED ADJUSTMENT DOWN.

Engine and Engine Cooling › Engine › GasolineFire
Filed Feb 7, 1998OK

WHILE DRIVING AT 40 MPH THE ENGINE CAUGHT FIRE.

WheelsCrash6 injured1 killed
Filed Feb 4, 1998GA

A WHEEL FELL OFF, CAUSING VEHICLE TO LOSE CONTROL, RESULTIN GIN A COLLISION/ FATALITY AND SIX INJURIES. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Feb 3, 1998OH

CONSUMER WAS TRYING TO ACCELERATE WHEN GAS PEDAL GOT STUCK, DID NOT MOVE, CAUSING ACCELERATION. THIS IS A INTERMITTENT PROBLEM. DEALER CANNOT DUPLICATE PROBLEM. *AK

Vehicle Speed Control
Filed Jan 18, 1998OR

CRUISE CONTROL DOES NOT MAINTAIN SPEED WHEN VEHICLE IS GOING DOWNHILL. IT ACCELERATES.

Visibility › Defroster/Defogger/Hvac System › Rear Window
Filed Jan 16, 1998FL

AIR DEFLECTOR INSTALLED OVER BACK WINDOW IS DAMAGING HINGES ON WINDOW.

Steering › Steering Wheel/Handle Bar
Filed Jan 15, 1998FL

BOLT HOLDING STEERING COLUMN TOGETHER FELL OUT. THE STEERING WHEEL BECAME SEPARATED FROM THE WHEELS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 13, 1998NY

BRAKES: BRAKES MAKE SQUEAKY NOISE, PADS AND ROTORS ARE WEARING EXCESSIVELY. HAD PADS AND ROTORS REPLACED WITHIN A YEARS TIME. *AK

Power Train › Automatic Transmission
Filed Jan 13, 1998IL

WHEN CHANGING GEAR INTO REVERSE DEFECT IN TRANSMISSION WILL CAUSE A TEN SECONDS DELAY, VEHICLE WILL NOT MOVE BEFORE IT WILL ACTUALLY ENGAGE THE REVERSE GEAR. DEALER HAS REBUILT TRANSMISSION, NOW SAYING THIS IS NORMAL WITH VEHICLE. *AK

Tires
Filed Jan 13, 1998WA

COMPLETE BLOWOUT OF LEFT REAR TIRE WHILE DRIVING AT 60 MPH.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 12, 1998TN

CONSUMER EXPERIENCED BRAKE FAILURE WHEN HE BEGAN TO APPLY BRAKES, THE THROTTLE WILL GO UP AND THE BRAKES WILL GO FLAT, CONSUMER WAS THEN SITTING WITH HIS FOOT ON THE BRAKES DOING 2000 RPM'S, AFTER COMING TO A COMPLETE STOP. WHEN HE MOVES HIS FOOT THE THROTTLE GOES DOWN. CONSUMER HAS HAD A NUMBER OF CLOSE CALLS, HE HAS TAKEN VEHICLE TO DEALER SIX RECORDED TIMES, AND MANY TIMES UNRECORDED. DEALERSHIP--NEILL SANDLER--FORD, LINCOLN, MERCURY--OF 3699 AIRPORT HIGHWAY, ALCOA, TN.--423-970-2500. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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