Page 18 of 35 · complaints 851–900 of 1,731

1997 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Engine and Engine Cooling › Engine
Filed Oct 10, 2000AR

I HEARD A NOISE WHILE LEAVING PARKING LOT. IMMEDIATELY THERE WAS A RATTLING SOUND IN THE MOTOR, THEN THE TRUCK STALLED.. THE VEHICLE WAS TOWED INTO THE DEALERSHIP. THEIR DIAGNOSIS IS THE ENGINE NEEDS TO BE REPLACED BECAUSE OF A TIMING CHAIN FAILURE THAT JUMPED LOOSE AND KNOCKED A HOLE IN THE LEFT VALVE COVER. THERE WAS NO PRIOR WARNING OR OCCURENCE BEFORE THIS HAPPENED.

Tires › Tread/Belt
Filed Oct 10, 2000NJ

TIRES WERE WORN AT TIME OF PURCHASE (USED) AND EXPERIENCED A FLAT PRIOR TO RECALL NOTICE 00T-005, CONSUMER PURCHASED 4 NEW TIRE AND REQUEST REIMBURSEMENT. NLM

Tires › Tread/Belt
Filed Oct 10, 2000CA

CONSUMER RECIEVED RECALL 00T-005 FOR FIRESTONE TIRES WHICH WERE REPLACED PRIOR TO RECALL NOTIFICATION, THREE WERE REPLACED BECAUSE OF UNEVEN WEAR AND TIRE NOISE, THE OTHER TWO HAD BEEN REPLACED PRIOR TO THIS TIME BECAUSE OF WEAR, THE RECALL REIMBURSEMENT PLAN FAILS TO ADDRESS THE PERIOD OF TIME IN WHICH CONSUMER REPLACED HIS TIRES. NLM

Tires
Filed Oct 9, 2000MN

RR TIRE SEPARATED WHILE DRIVING DOWN FREEWAY AT APPX 55 MPH. NO INJURIES. REPLACED WITH RECALLED TIRE VDHL. I HAVE REPLACED ALL 4 TIRES WITH GOODYEAR, AS OF 8/28/00. WILL BE REIMBURSED FOR 1 TIRE. HAVE REMAINING 3 TIRES IN POSSESSION. BELIEVE THESE SHOULD BE RECALLED AS WELL. ALL SHOW CRACK ALONG TREAD NEAR STEELBELT LINE. BELIEVE THIS IS A DESIGN PROBLEM. I HAVE ORIG 3 TIRES AND PHOTOS OF TIRE THAT SEPERATED. (DOT NUMBER: W2HLIPY476 TIRESIZE: P235/75R15)

Tires
Filed Oct 9, 2000AZ

EVEN THOUGH CHECKED AND FOUND NOT TO BE A RECALLED TIRE, WHILE DRIVING AT 55 MPH UP A FREEWAY WE EXPERIENCED TIRE TREAD SEPARATION BUT NO BLOW OUT. WAS ABLE TO DRIVE SLOWLY TO FIRESTONE DEALER WHERE THEY REPLACED THE BAD TIRE. WANTED TO REPORT TIRE SEPARATION FROM WILDERNESS AT FIRESTONE TIRE THAT WAS CLAIMED TO BE GOOD AND NOT ON THE RECALL LIST. I AM NOW STUCK WITH THREE MORE TIRES OF THE SAME NATURE THAT I FEEL MUST BE REPLACED BEFORE ANOTHER TREAD SEPARATION AND EXTENSIVE ACCIDENT. PLEASE SEE INTO ALL FIRESTONE TIRES OF THIS TYPE AS I AM NOW UNSURE THAT ANY ARE SAFE. (TIRESIZE: P275/R15)( DOT NUMBER: TIRE SIZE: P275/R15 )

Tires
Filed Oct 8, 2000VA

TIRE SHREADED WHILE DRIVING ALONG I-81 JUST OUSTSIDE HARRISONBURG, VA. CAR CONTROLLED. SHREADING OF TIRE CAUSED PLASTIC TRIM TO BE DAMAGED. DIGITAL PHOTOGRAPHS OF RUINED TIRE AND DAMAGE TO TIM AVAILABLE. ALL TIRES REPLACED BY THE TIRE STATION, 202, WILLIAMSON RD, ROANOKE, VA, 24011 10/7/2000 AT NO CHARGE. ALLTIRES RETAINED BY AGENT. (DOT NUMBER: W2HL1PY TIRESIZE: P235/75R15)

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 8, 2000FL

MY 1997 EXPLORER WILL TEMPORARLY STALLS WITHOUT WARNING SINCE NEW, USUALLY WHEN PULLING OUT INTO A STREAM OF TRAFFIC.THIS CAUSES A SEVERE SAFETY PROBLEM FOR THE OCCUPANTS OF THE CAR. I HAVE TAKED THE VEHICLE TO TALLAHASSEE, FORD, TALLAHASSEE, FLORIDA SEVERAL TIMES (REMAINING OVERNIGHT THERE FOR OVER 10 DAYS) AND THE ONLY EFFORT TO FIX THIS PROBLEM WAS TO INSTALL A SET OF SPARK PUUGS. THE SERVICE MANAGER ADVISED ME NOT TO BRING THE CAR BACK SINCE THE PROBLEM IS INTERMITTENT AND CAN'T BE FIXED. I FEEL NO ONE HAS TAKEN MY COMPLAINTS SERIOUSLY AND NO REAL EFFORT HAS BEEN MADE TO FIX THIS PROBLEM. THE VEHICLE CONTINUES TO HAVE THE PROBLEM, NOTICIBLY WORSE IN HOT WEATHER AND I HAVE NO MORE SUPPORT FROM FORD MOTOR COMAPNY DESPITE WRITING AND CALLING FORD'S CONSUMER COMPLAINT DIVISION. THE CAR REMAINS TO BE HAZARDOUS TO DRIVE AND I HOPE YOU CAN HELP ME WITH THIS PROBLEM. I AM REALLY SUPRISED AT FORD MOTOR COMPANY FOR PLACING A LONG TIME CUSTOMER IN A DANGEROUS VEHICLE WITH NO SUPPORT IN MAKING NECESSARY REPAIRS.

Tires › Tread/Belt
Filed Oct 6, 2000FL

PE00020; ORIGINAL EQUIPMENT ON A 1997, FORD EXPLORER, TIRE SIZE P23575R15. ALL FOUR TIRES HAVE DEVELOPED CRACKS INSIDE OF THE RIM, ALSO EXTREME VIBRATION OCCURS WHILE DRIVING. *AK

Tires
Filed Oct 6, 2000MI

FOR THE LAST 3 MONTHS I HAVE HAD PROBLEMS MAINTAINING AIR PRESSURE IN MY WILDERNESS AT TIRES. AT LEAST TWICE A WEEK 2 OUT OF THE 4 TIRES LOSES 10 POUNDS OF AIR PRESSURE. TIRES HAVE BEEN LOOKED AT BY AN AUTHORIZED FORD DEALERSHIP AND I HAVE BEEN TOLD THEY ARE FINE- NO LEAKS OR PUNCTURES - YET I AM CONSISTENTLY HAVE A PROBLEM MAINTAINING PROPER INFLATION OF THE TIRES. (TIRESIZE: 255/70R/16)( DOT NUMBER: TIRE SIZE: 255/70R/16 )

Tires › Tread/Belt
Filed Oct 4, 2000CA

PE00 020; CONSUME R WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A RATTLING NOISE AND FELT VIBRATION INSIDE VEHICLE. HE WAS ABLE TO PULL OVER TO THE SHOULDER, AND NOTICED THAT LEFT FRONT TIRE TREAD HAD SEPARATED. FIRESTONE, WILDERNESS#ATX, P2375R15 # . THERE WERE NO INJURIES TO REPORT. *AK

Tires › Tread/Belt
Filed Oct 4, 2000IN

CONSUMER HAD FOUND OUT CRACKS ON TIRE TREADS. DEALER TOLD CONSUMER THAT TIESCOULD SEPARATE IF KEPT DRIVING .THEN, REPLACED FOUR TIRES. FORD, EXPLORER, 1997, P235/75 R15, DOT SN. *AK FIRESTONE DEALER REPLACED FOUR TIRES. *YH

Tires
Filed Oct 4, 2000AZ

THE RIGHT FRONT TIRE WAS SO BAD THAT JACK FURRIERS WESTERN TIRE CENTER REMOVED IT AND PUT ON MY SPARE UNTIL THEY CAN GET THE REPLACEMENT TIRES. JIM CLICK FORD, JOHN FARINSKI-SERVICE ADVISOR, TOLD ME THAT FORD COULD NOT HELP IN MY CASE. (DOT NUMBER: O2 TIRESIZE: 255.70R.15)

Tires
Filed Oct 4, 2000MA

FIRESTONE EXPERIENCED STEEL BELT PROTRUDING THROUGH, CONSUMER REQUESTS DEALER REIMBURSE FOR REPLACEMENT TIRES. *SLC

Tires
Filed Oct 3, 2000MD

PE00-020; ORIGINAL EQUIPMENT ON FORD, EXPLORER, 1997, P23575R15, DOT W2HL326 WITH 37000 MILES. ALL 5 TIRES HAVE JAGGED CRACKS WHERE CONSUMER COULD PUSH AGAINST THE TIRES, AND SEE THE SEPARATIONS AROUND THE EDGE. CONSUMER HAS REPLACED TIRES AT OWNERS EXPENSE.*AK

Tires
Filed Oct 3, 2000WI

PE0002, ORIGINAL EQUIPMENT, TIRE SIZE P23575R15, DOT # VNHL1PY436. ALL FOUR TIRES FIRESTONE WILDERNESS AT HAD CRACKED AROUND TREAD AND SIDEWALL, BIGGER THAN A HAIRLINE CRACK. FIRESTONE SAID IT WAS DUE TO NORMAL WEAR AND TEAR. *AK *SLC

Tires › Tread/Belt
Filed Oct 3, 2000CA

REAR DRIVER'S SIDE TIRE LOOKS LIKE IT CAN BE PEELED IT LIKE AN ORANGE, AND CONSUMER CAN SEE THE STEEL DOWN INSIDE OF TIRE.*AK THE DRIVER SIDE REAR TIRE LOST CHUNK OF RUBBER WHILE TRAVELING AT 30 MPH. *YH

Tires
Filed Oct 3, 2000MI

FAILURE IDENTICAL TO THOSE DESCRIBED IN NEWS WITH VD SERIAL NUMBERS. NO SAFETY DEFECT MENTIONED. *AK (DOT NUMBER: W2HL 1 PY TIRESIZE: P235/75R15)

Tires
Filed Oct 3, 2000CA

FROM THE ORIGINAL PURCHASE OF THE VEHICLE, I FOUND THAT THE WILDERNESS AT TIRES DID NOT HOLD THE ROAD WELL UNDER ANY SURFACE CONDITIONS. DURING THE TIME I HAD THESE TIRES ON MY TRUCK, I WAS INVOLVED IN 2 ACCIDENTS. WHEN THE DEALER WAS UNABLE TO ALIGN MY VEHICLE AFTER THE 2ND ACCIDENT, I BROUGHT THE TRUCK TO ANOTHER TIRE SHOP (WINSTON TIRES, CANYON COUNTRY, CA), TO HAVE THE ALIGNMENT DONE, AND ON INSPECTING THE TIRES, THEY FOUND THAT THE 2 OF THE TIRES WERE BEGINNING TO SEPARATE, AND AN ALIGNMENT COULD NOT BE PERFORMED. I REPLACED THE TIRES WITH BF GOODRICH ALL TERRAIN TIRES, AFTER WHICH I WAS ABLE TO ALIGN THE TRUCK. WITH THE NEW TIRES I FOUND THAT MY EXPLORER'S HANDLING, BRAKING, STEERING, AND TRACTION WERE CONSIDERABLY IMPROVED. I STILL HAVE A COUPLE OF THE ORIGINAL TIRES WHICH FIRESTONE HAS GENEROUSLY OFFERED ME $10/ TIRE FOR SINCE I REPLACED THE WILDERNESS AT TIRES PRIOR TO 1/1/2000. I FEEL THAT FIRESTONE SHOULD PAY FOR MY REPLACEMENT TIRES REGARDLESS OF WHEN I PURCHASED THEM. I LIVE IN SOUTHERN CALIFORNIA, WHERE SUMMERTIME TEMPERATURES REGULARLY EXCEED 100 DEGREES, AND THE HIGHWAY IS THE ONLY WAY TO TRAVEL. PLEASE CONTACT ME IF I CAN OFFER ANY FURTHER DETAILS ON THESE TIRES, WHICH I CONSIDERED THE WORST TIRES I EVER HAD, EVEN BEFORE THE RECALL BEGAN, AND FREQUENTLY EXPRESSED THIS IN FORD QUALITY QUESTIONAIRES THAT THEY WERE NOT DOING THEMSELVES A FAVOR BY PUTTING THESE TIRES ON THEIR TRUCKS.*AK (DOT NUMBER: W2XXXXX TIRESIZE: 255 70 16)

Tires › Tread/Belt
Filed Oct 3, 2000IL

FIRESTONE TIRES(P235 75 R15) EXPERIENCED TREAD SEPARATION. *SLC

Tires
Filed Oct 3, 2000MD

CONTACTED FORD MOTOR COMPANY VIA E-MAIL ON 8/29/00. THEIR RESPONSE WAS TO WAIT FOR FIRESTONE TO RECALL TIRES. ALL FIRESTONE AND FORD DEALERS IN THE AREA WHERE I HAD THE INSPECTED AGREE THAT THE TIRES SHOW DEFECT MARKS SIMILAR TO THOSE BEING RECALLED. HOWEVER, THEY WILL NOT REPLACE THEM BECAUSE FIRESTONE WILL NOT AUTHORIZE OR HAS NOT AUTHORIZED THAT PARTICULAR DOT NUMBER. TIRES ARE BEGINING TO LOOK UNSAFE TO DRIVE AT HIGHWAY SPEEDS. PLEASE ADVISE. (DOT NUMBER: VN TIRESIZE: 235P65R15)

Tires › Tread/Belt
Filed Oct 3, 2000MD

TIRE TREAD SEPARATING IS FROM SIDEWALL (FIRESTONE WILDERNESS AT 235-75-25-R). *ET

Tires
Filed Oct 3, 2000MA

CONSUMERS TIRES ARE NOT INCLUDED IN THE RECALL 00T-005 BECAUSE THE SERIAL NUMBER DOES NOT START WITH VD, CONSUMER BELIEVES THE SHOULD BE COVERED AND REQUEST REIMBURSEMENT. NLM

Tires › Tread/Belt
Filed Oct 3, 2000NV

FIRESTONE ATX TIRE RIGHT REAR TREAD SEPARATED AND TWO ADDITIONAL TIRES FAILED ON THE HIGHWAY TWO YEARS PRIOR TO RECALL NOTICE 00T-005, CONSUMER REQUEST REIMBURSEMENT. NLM

Tires
Filed Oct 2, 2000VT

WAS WASHING VEHICLE WHEN CRACKS WERE NOTICED IN THE TREAD OF THE TIRES. ONE OF THE TIRES, RIGHT FRONT, WAS SPLITTING AWAY FROM THE TREAD. ALL FOUR TIRES HAVE BEEN REPLACED. TIRES WERE MANUFACTED IN CANADA. HAVE THE TIRES. FIRESTONE WILDERNESS P235/75R15 WITH 52,000 MILES.*AK

Tires
Filed Oct 2, 2000IL

ALL 4 TIRES ARE SEPARATING, WHICH WAS VERIFIED BY A MECHANIC. THEY OBSERVE THE EXACT SAME PROBLEM AS THE 15 IN TIRES THAT ARE ON RECALL.*AK (TIRESIZE: 16)( DOT NUMBER: TIRE SIZE: 16 )

Tires › Tread/Belt
Filed Oct 2, 2000WI

ALL FOUR TIRES ARE CRACKED AT THE TREAD LINE, CONSUMER REPLACED THEM ON 11-AUG-00 BEFORE THEY FELL APART. TIRES MADE IN CANADA & 3 DIFFERENT DEALERS SAID THEY WERE DEFECTIVE, THERE IS STILL 8/32 TIRE TREAD ON ALL 4 TIRES (FIRESTONE WILDERNESS AT P235/7-15).*ET

Tires › Tread/Belt
Filed Oct 2, 2000FL

CONSUMER VEHICLE EXPERIENCED A BLOWOUT PRIOR TO RECALL NOTICE 00T-005 AND CONSUMER REPLACED ALL FOUR TIRES AND REQUESTED REIMBURSEMENT BUT FIRESTONE DENIED REIMBURSEMENT BECAUSE THE TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000. NLM

Tires
Filed Oct 2, 2000CT

FIRESTONE WILDERNESS AT TIRE EXPERIENCED BLOWOUT, CONSUMER REQUESTS REIMBURSEMENT. *SLC

Tires › Tread/Belt
Filed Oct 2, 2000VA

FIRESTONE WILDERNESS AT TIRE EXPERIENCED TREAD SEPARATION, CONSUMER REQUESTS REIMBURSEMENT. *SLC

Tires
Filed Sep 30, 2000NJ

PULLED INTO PARKING LOT OFF HIGHWAY. TIRE WENT FLAT WITH LOUD POP. UPON INSPECTION OF TIRE, NOTED SIDEWALL HAD BURST, LEAVING APPROX 4 INCH SPLIT IN SIDEWALL FROM RIM TO TREAD. HAD PRESSURIZED TIRE TO APPROX 30 PSI PER RECALL INSTRUCTIONS. FIRESTONE DEALER IN VOORHEES, NJ REPLACED AT NO CHARGE FOR TIRE. DEALER DID CHARGE FOR MOUNTING. TIRE HAD LESS THAN 5000 MILES WEAR, PURCHASED IN MARCH 2000.*AK (DOT NUMBER: 8XHL TIRESIZE: P235/75R15)

Tires
Filed Sep 30, 2000TX

2 TIRES BEGAN SEPARATE AT 70 MPH ON A 110 DEGREE DAY. CAUSING TRUCK TO GO OFF THE ROAD.*AK (DOT NUMBER: VD66 TIRESIZE: 30X9.50R15)

Tires
Filed Sep 30, 2000TX

THE VEHICLE WENT ONTO THE SHOULDER THEN OVER, CORRECTED WHILE COMING BACK ONTO TO ROADWAY AND ROLLED OVER STRIKING A LIGHT POLE (BRIDGESTONE/FIRESTONE, P235/75R15, WILDERNESS AT M/S, VDHL1PY207, LEFT REAR). NLM

Tires1 injured1 killed
Filed Sep 30, 2000FL

THE RIGHT REAR TIRE CAME APART CAUSING THE VEHICLE TO VEER TO THE LEFT SPINNING AROUND ONTO THE MEDIAN AND STRUCK THE CONCRETE BARRIER WITH THE RIGHT FRONT, THEN CONTINUED TO SPIN AND STRUCK THE BARRIER WITH THE RIGHT REAR, THE VEHICLE THEN OVERTURNED SEVERAL TIMES AND CAME TO REST, ONE PERSON WAS KILLED AND THE OTHER SUFFERED NON-INCAPACITATING INJURIES (FLORIDA TRAFFIC CRASH REPORT BRIDGESTONE/FIRESTONE P235/75R15 WILDERNESS M/S W2HL1PY416 RIGHT REAR). NLM

Tires1 injured
Filed Sep 30, 2000FL

TIRE BLEWOUT CAUSING DRIVER TO LOOSE CONTROL OF THE VEHICLE, AS A RESULT THE VEHICLE ROLLED OVER SEVERAL TIMES BEFORE COMING TO REST, NO SKID MARKS WERE OBSERVED ON THE ROADWAY, DRIVER SUSTAINED NON-INCAPACITATING INJURIES (FLORIDA TRAFFIC CRASH REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, WILDERNESS AT M/S, W2HL1PY436, UNKNOWN TIRE POSITION). NLM

Tires › Tread/Belt3 injured1 killed
Filed Sep 30, 2000TX

THE LEFT REAR TIRE BLEWOUT CAUSING THE DRIVER TO LOOSE CONTROL AND TRAVEL TO THE RIGHT SHOULDER, THE RIM ON THE RIGHT SIDE OF THE VEHICLE DUG INTO THE GRASS AND SOIL CAUSING THE VEHICLE TO ROLL PASSENGER SIDE DOWN FIRST, THE DRIVER WAS KILLED, THE THREE OTHER OCCUPANTS SUSTAINED NON-INCAPACITATING INJURIES(TEXAS PEACE OFFICERS ACCIDENT REPORT, P255/70R16, WILDERNESS AT M/S, W2CU1PX106, LEFT REAR). NLM

Tires › Tread/Belt4 injured
Filed Sep 30, 2000TX

WHILE DRIVING THE LEFT REAR TIRE TREAD SEPAREATED CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND RUN OFF THE ROADWAY INTO A FENCE LINE AND ROLLOVER THREE TIME LANDING UPRIGHT, ALL FOUR OCCUPANT WERE INJURED (TEXAS PEACE OFFICERS ACCIDENT REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, RADIAL ATX M/S, VDHL1PM286, LEFT REAR). NLM

Tires3 injured1 killed
Filed Sep 30, 2000TX

THE VEHICLE SUSTAINED RIGHT REAR TIRE FAILURE AND THE DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, THE VEHICLE ENTERED THE MEDIAN AND ROLLED OVER MULTIPLE TIMES EJECTING THE LEFT REAR OCCUPANT,THE EJECTED OCCUPANT WAS KILLED ALL OTHER OCCUPANTS WERE INJURED(ARIZONA TRAFFIC CRASH REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, RADIAL ATX M/S, W2HL1PM316, RIGHT REAR). NLM

Tires › Tread/Belt
Filed Sep 29, 2000IL

PE00020, BOUGHT USED 1997 EXPLORER, FIRESTONE WILDERNESS AT TIRES P23575R15, NOT PART OF THE RECALL. ALL FOUR TIRES HAVE CRACKS ON THE TIRES. WHILE DRIVING OVER 60 MPH THERE IS A THUMPING NOISE IN THE FRONT. *AK THE FAULTY TIRES ARE ALSO CAUSING THE VEHICLE TO EXPERIENCE STEERING PROBLEMS. *SLC

Tires › Tread/Belt
Filed Sep 29, 2000IL

ORIGINAL EQUIPMENT ON A FORD EXPLORER 1997, P23575R15 DOT VNHN. ALL 4 TIRES ARE SHOWING EVIDENCE OF TREAD SEPARATING.*AK THE TIRES WERE INSPECTED AND HAD BEEN INDICATED TO BE DEFECTIVE BUT THE NUMBERS ON THESE TIRES DO NOT MATCH THE ONES THAT BEING DEFECTED. *YH

Tires
Filed Sep 29, 2000FL

ALL 4 TIRES HAVE CRACKS ALL THE AROUND THE EDGE.THE DEALER TOLD ME THAT THEY WERE NOT PART OF THE RECALL.MY QUESTION WAS YOU SHOULD REPLACE THE TIRES UNDER THE WARRANTY.HE TOLD ME TO GO TO A FIRESTONE DEALER AS THEY WERE THE MANUFACURERS.THE FIRESTONE DEALER SAID THAT THE CRACKS WERE DUE TO AGING AND THIS WAS NORMAL AND I SHOULD NOT WORRY.I FIND IT VERY HARD TO BELIEVE THAT THIS IS THE CASE,AFTER ONLY 24000 AND LESS THAN 3 YEARS.*AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)

Tires › Tread/Belt
Filed Sep 28, 2000SC

PE00020,TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 30 MPH A NAIL PUNCTURED THE TIRE ON THE REAR DRIVER'S SIDE. WHEN TIRE WAS TAKEN TO BE REPAIRED, IT COULD NOT BE REPAIRED BECAUSE OF TREAD SEPARATION. TIRE SIZE P225/70R15, DOT # W2. ORIGINAL TIRE EQUIPMENT ON A 97, FORD, EXPLORER. TIRE MILEAGE ABOUT 50,000. *AK

Tires › Tread/Belt
Filed Sep 27, 2000MI

PE 00 020/TIRE TREAD SEPARATION: 1997 FORD, EXPLORER; ORIGINAL EQUIPMENT, TIRE SIZE 235/75R15, DOT# VNHL1PY237 (ON THREE TIRES) AND DOT# VNHL1PY207 (ON ONE TIRE) WAS INSPECTED BY A GOODYEAR'S CENTER, AND NOTICED CRACKS WHERE THE TREAD MET THE CROWN OF THE TIRE. LEFT REAR TIRE WAS MORE SEVERE THEN THE OTHERS. FIRESTONE NOTIFIED, AND INFORMED THAT TIRES WAS NOT COVER UNDER RECALL. *AK DOT VNHL1PY207 FOR THE RIGHT FRONT AND SPARE TIRES. *SLC

Tires › Tread/Belt
Filed Sep 27, 2000WA

PE 00 020/TIRE TREAD SEPARATION: LEFT FRONT TIRE EXPERIENCED A FLAT WHILE DRIVING. VEHICLE WAS TOWED TO A FIRESTONE CENTER AND INFORMED CONSUMER THAT TWO OF THE TIRES NEEDED REPLACEMENT DUE TO SIGN OF TREAD SEPARATION, TIRE SIZE P255/70R16. *AK *SLC

Tires
Filed Sep 27, 2000AZ

WE ARE REQUESTING ASSISTANCE FROM NHTSA DUE TO THE FACT THAT TODAY UPON RETURNING HOME FROM WORK, WE EXAMINED THE TIRES ON OUR VEHICLE AS WE DO OFTEN DUE TO THE PROBLEM WITH THE FIRESTONE TIRES ON EXPLORERS, AND FOUND THAT ALL FOUR TIRES ARE BEGINNING TO " SEPERATE IN EXACTLY THE SAME LOCATION " AS ALL THE OTHER TIRES THAT HAVE BEEN RECALLED, THE REAR BEING WORSE THAN THE FRONT BUT ALL HAVE THE SAME SEPERATION. YOU CAN ACTUALLY SEE THE STEEL INSIDE OF THE TIRES IN SOME PLACES, RIGHT WHERE THE TREAD STARTS. WE HAVE BEEN ON THE PHONE WITH FIRESTONE LOCALLY AND THE DEALER WHERE WE PURCHASED THE VEHICLE JUST THIS PAST APRIL 2000, AND NO-ONE WANTS TO HELP. THE ONLY HELP WE HAVE BEEN OFFERED IS TO "PRORATE" OUR TIRES, NOT " REPLACE" THEM. FORTUNATELY WE CAUGHT THIS PROBLEM BEFORE AN ACCIDENT, BUT NOW WITH THIS BEING THE ONLY VEHICLE WE HAVE TO GET BACK AND FORTH TO WORK AND NO-ONE WANTING TO REPLACE THEM, WHAT ARE WE TO DO ? COULD THIS BE AN ADDITION THAT NEEDS TO BE RECALLED ASAP AS WELL BEFORE ANYONE DIES ??*AK (DOT NUMBER: W2HL/8XHL TIRESIZE: P235/75R15)

Tires › Tread/Belt
Filed Sep 27, 2000MD

INNER SIDEWALL, CONTINUOUS CRACK, APPROXIM,ATELY ONE-TENTH OF THICKNESS, LOCATED 1/4 INCH DOWN FROM TOP OF THE TREAD. THIS CONDITION IS ON FOUR OF THE FIVE FIRESTONE WILDERNESS TIRES THAT WERE MOUNTED ON THE VEHICLE AT TIME OF PURCHASE. I WAS TOLD TO REPORT THIS TO YOUR AGENCY, AFTER SPEAKING WITH AN OPERATOR FROM THE 1-800 NUMBER OF FIRESTONE.*AK (DOT NUMBER: VNHL TIRESIZE: P235/75R15)

SuspensionCrash2 injured
Filed Sep 26, 2000LA

WHILE DRIVING ABOUT 50 MPH EXPLORER BEGAN TO SWAY BACK AND FORTH, BECAME AIR BORNE AND FLIPPED OVER 4 TIMES. DRIVER DID NOT GO INTO ANY OTHER LANE, AND DID NOT HIT OTHER VEHICLE. DRIVER AND ONE OTHER PASSENGER WERE IN THE EXPLORER. BOTH WERE INJURED. TIRES WERE FIRESTONE, WILDERNESS AT. PLEASE PROVIDE TIRE SIZE AND DOT # AND ANY OTHER INFORMATION.*AK

Tires
Filed Sep 26, 2000MD

MY TIRES SHOW THE SAME SIGN AS THOSE THAT ARE ON RECALL I HAVE CALL FIRESTONE ON SEVERAL OCCATIONS TO COMPLAIN TO NO AVAIL .THEY KEEPTELLING ME I CAN NOT BE HELPED BECAUSE MY TIRES ARE NOT ON RECALL. DO THEY WANT FOR ME TO DIE BEFORE SOMETHING IS DONE?. THANKS FOR YOUR TIME. *AK( DOT NUMBER: TIRE SIZE: P255/70/16 )

Tires
Filed Sep 26, 2000TX

WHILE DRIVING DOWN HIGHWAY AT 55 MPH I HEARD 3 LOUD THUDS IN THE LEFT REAR WHEEL WELL. THERE WAS NO DIFFERENCE IN CONTROL OF THE VEHICLE. THE ROAD WAS CLEAR WITH NO OBJECTS IN THE ROAD. I PULLED OVER TO CHECK OUT THE VEHICLE. INSPECTING THE TIRE I DISCOVERED WAS CRACKING. *AK (DOT NUMBER: W2HL IPY TIRESIZE: P235/75R15)

Tires › Tread/Belt
Filed Sep 26, 2000TX

WHILE DRIVING THE LEFT FRONT TIRE TREAD SEPARATED CAUSING LOSS OF CONTROL OF THE VEHICLE AND VEERED OFF THE HIGHWAY INTO A DITCH, THERE WERE NO INJURIRES (FIRESTONE RADIAL ATX P235/75R5). NLM

Tires › Tread/BeltCrash
Filed Sep 25, 2000WI

PE00 020; CONSUMER WAS TRAVELING 55MPH ON HIGHWAY AND HEARD A CRANKING NOISE. VEHICLE FELT LIKE IT WAS GOIMG TO TIP OVER. DEALERSHIP WAS AWARE OF THE PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Ford Explorer → · Every Explorer year → · How the figures are calculated →