Page 14 of 35 · complaints 651–700 of 1,731

1997 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jan 29, 2001WA

TRANSFER CASE FAILED WITH NO REASON. THE 4 WHEEL DRIVE IS NEVER USED. WHEN BEING FIXED THEY FOUND CHUNCKS OF METAL IN THE TRANSFER CASE. IT APPEARED TO BE DEFECTIVE. FORD IS IS DENYING THIS. *AK

Engine and Engine Cooling › Engine
Filed Jan 29, 2001NJ

CONSUMER WAS INFORMED BY DEALER THAT THE CHAIN TENSIONER BROKE AND THE ENGINE NEEDED REPLACED, CONSUMER HAD USED ENGINE PUT IN VEHICLE, CONSUMER RECEIVED A LETTER (O00M12) EXTENDING THE WARRANTY ON THE CAMSHAFT CHAIN TENSIONER (00M12) AND LOWER INTAKE MANIFOLD GASKETS, IF ANY REPAIRS WERE PERFORMED BECAUSE OF A FAULTY CAMSHAFT CHAIN PRIOR TO DECEMBER OF 2000, FORD WOULD GIVE A FULL REIMBURSEMENT, THE USED ENGINE THAT WAS INSTALLED HAS THE SAME DEFECT AND CONSUMER IS REQUESTING A NEW ENGINE BE INSTALLED PLUS REFUND OF THE USED ENGINE, FORD STATED THEY WOULD NOT REPLACE THE ENGINE, ONLY GIVE REIMBURSEMENT FOR THE USED ENGINE. *SLC

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 27, 2001MI

ON 12/18/00-I HAD MY CAR TOWED TO ROMEO FORD,BECAUSE MY MOTOR DIED SITTING AT A RED LIGHT WAITING TO TURN ,ROMEO FORD INFORMED ME THAT SOMETHING IN THE UPPER HALF OF THE MOTOR LET GO AND THAT FORD MOTOR COMPANY DID NOT RECOMEND THE MOTOR BE REPAIRED-THAT A FACTORY REBUILD IS RECOMENDED-MY COST WOULD BE 1,600.00-AND THAT FORD WOULD PICK UP THE REST-I THOUGHT GREAT A NEW MOTOR FOR 1,600.00 DOLLARS-I SAID FIX IT-I GOT THE CAR BACK 01/18/01-RUNS GREAT-ON 01/24/01 I GET IN THE MAIL A SAFTY RECALL PACKET FROM FORD MOTOR COMPANY-IN THIS PACKET IS A WARRANTY EXTENSION ON THE CAMSHAFT CHAIN TENSIONER-(THATS WHAT LET GO TO KILL MY MOTOR) I THOUGHT GREAT MY NEW MOTOR IS COVERED UNDER WARRANTY-I GET MY $1,600.00 BACK! -NOPE- ROMEO FORD -FORD MOTOR COMPANY-WILL NOT HONOR THE WARRANTY EXTENSION-CAN YOU HELP ME?*AK

Tires › Tread/Belt
Filed Jan 26, 2001VA

FIRESTONE WILDERNESS AT TIRES REPLACED 5/13/00 BECAUSE OF CONSISTENTLY UNEVEN WEAR AND CONSTANT ROUGH RIDE, CONSUMER SEEKING REIMBURSEMENT UNDER RECALL (OOT-005), AND IS HAVING TROUBLE OBTAINING REFUND. CJ

Tires
Filed Jan 24, 2001FL

I HAD TO HAVE TWO TIRES REPLACED IN MAY 2000. ONE WAS DAMAGED FROM BEING INVOLVED IN AN ACCIDENT. THE OTHER HAD GONE FLAT AND, WHEN INSPECTED FOR REPAIR, WAS FOUND TO BE CRUMBLING AND IN SUCH POOR CONDITION THAT IT ALSO HAD TO BE REPLACED. IN SEPTEMBER 2000 I NOTICED CRACKING AROUND THE EXTERIOR WALLS AND TIRE TREAD, AND IN SOME SPOTS IN THE TREAD ITSELF, ON THE LAST TWO ORIGINAL TIRES. I CONTACTED FIRESTONE REGARDING THE RECALL AND WAS TOLD TO BRING THE VEHICLE IN TO HAVE THE TIRES CHECKED. I BROUGHT THE TRUCK INTO FIRESTONE AND WAS TOLD THAT THERE WAS NO PROBLEM WITH THE TIRES AND THAT THERE WAS NOTHING THEY COULD OR WOULD DO SINCE THE TIRES WERE NOT INCLUDED IN THE RECALL. I CONTACTED NHTSA AND WAS TOLD THAT THE RECALL MIGHT BE EXPANDED TO INCLUDE THESE TIRES IN THE FUTURE. I EXPERIENCED LOSS OF TIRE PRESSURE ON A WEEKLY BASIS AND HAD TO PUT AIR INTO THE TIRES AT LEAST ONCE A WEEK (THE TIRES WERE FILLED TO 30 LBS. PSI, NOT AT THE MANUFACTURER'S RECOMMENDED PRESSURE). SINCE WE FELT THAT THERE WAS A SERIOUS SAFETY ISSUE WITH THE TIRES, WE HAVE REPLACED THEM. IF YOU HAVE ANY INTEREST IN EXAMINING THEM, WE STILL HAVE THEM IN OUR POSSESSION. THE EXPLORER IS USED PRIMARILY UNDER MODERATE SPEED AND SHORT DISTANCE CONDITIONS, FOR EXAMPLE, DRIVING TO THE STORE. THESE TIRES WERE NOT SUBJECTED TO ANY CONDITIONS THAT COULD BE AN EXPLANATION FOR THIS CRACKING. THE TIRES WERE NOT SUBJECTED TO ABNORMAL HIGH-SPEED CONDITIONS, EXTREME TEMPERATURES OR ANY OTHER ABUSE. ALTHOUGH WE NO LONGER

Tires › Tread/Belt
Filed Jan 22, 2001NC

THE CONSUMERS TIRES WERE SHOWING SIGNS OF TREAD SEPARATION THEREFORE THEY WERE REPLACED, THE CONSUMER REQUESTED REINBURSEMENT BUT WAS DENIED BECAUSE THE REPLACEMENT TIRE WERE PURCHASED FROM A COMPETITOR PRIOR TO AUGUST 9, 2000. NLM

Structure › Body › Tailgate
Filed Jan 19, 2001TX

REAR TAILGATE DOORS WILL NOT OPEN FROM INSIDE OF VEHICLE. DEALR HAS BEEN CONTACTED. *AK

Vehicle Speed Control › Linkages
Filed Jan 19, 2001MS

SUDDEN ACCELERATION WHEN ENGINE IS COLD. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND UNABLE TO LOCATE THE PROBLEM. *AK

Equipment › Appliance › Air Conditioner
Filed Jan 19, 2001NY

AIR CONDITIONER BLOING ONLY COLD AIR DURING WINTER MONTHS HERE IN NY. MECHANIC SAID BLEND DOOR WAS BROKE AND IN CLOSED POSOTION AND THEREFORE ONLY ABLE TO BLOW COLD COLD AIR. NO HEATER, NO DEFROSTER ONLY COLD AIR FROM ALL DUCKS.MECHANIC REPLACED THE COMPLETE HEATER PLENUM BOX ASSEMBLY SHOING ME BROKEN CHEP PLASTIC PART. THE WHOLE DASHBORD CAME OUT AND WAS 2 DAYS OF WORK. COST OF PLENUM BOX ASSEMBLY WAS 160.00 AND BLEND CONTROL UNIT WAS 80.00. THE REST WAS LABOR. FORD GETS 850.00 FOR JOB AS WELL AS 150. TO DIAGNOSE THE PROBLEM.

Tires › Tread/Belt
Filed Jan 19, 2001MO

LEFT REAR GOODYEAR WRANGLER TIRE (P235/75R15) EXPERIENCED TREAD SEPARATION, DEALER STATED THAT ALL TIRES NEEDED REPLACED AND FRONT END NEEDED ALIGNED, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

Tires › Tread/Belt
Filed Jan 19, 2001MO

CONSUMER RECEIVED RECALL LETTER 00T005, HOWEVER WHEN DEALER WAS INSPECTING THE FIRESTONE TIRES, THEY WERE NOT PART OF THE RECALLED TIRES, THE CONSUMER HAD PREVIOUSLY REPLACED THE TIRES DUE TO TREAD SEPARATION, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

Equipment › Appliance › Air Conditioner
Filed Jan 18, 2001NY

AIR CONDITIONING SWITCH WAS STUCK AND OWNER COULD NOT DEFROST WINDOWS, RESULTING IN DECREASED VISIBILITY. MECHANIC REPLACED BLENDER UNIT.*AK

Suspension
Filed Jan 18, 2001NC

WHILE DRIVING COULD HEAR POPPING NOISE COMING FROM BOTTOM OF VEHICLE. HAD TAKEN VEHICLE TO REPAIR SHOP, AND THEY SAID IT WAS A PROBLEM WITH SUSPENSION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 11, 2001VA

THE BRAKES DOES NOT STOP THE EXPLORER WITHIN ANY ALLOWED TIME, EVEN IF ONE SET OF WHEELS ARE ON DRY PAYMENT. I HAVE CLOSE TO 3 COLLISION BECAUSE THE VEHICLE WOULD NOT STOP, EVEN THOUGH I DID EXACTLY WHAT I WAS SUPPOSE TO WITH ABS BRAKES. *AK

Tires › Tread/Belt
Filed Jan 11, 2001CA

ALL FOUR FIRESTONE RADIAL ATX TIRES (P235/75R15) WERE REPLACED DUE TO BELT SEPARATION, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

Tires › Sidewall
Filed Jan 10, 2001VA

REAR DRIVER'S FIRESTONE WILDERNESS AT TIRE P235/75R15 BLEWOUT ON 3 DIFFERENT SPOTS ON SIDEWALL, CAUSING DAMAGE TO VEHICLE, THERE ARE STRESS MARKS COMING FROM THE RIM AND UP ON OTHER TIRES. *SLC

Tires › Tread/Belt
Filed Jan 10, 2001NC

TIRE BEGAN TO SEPARATE ON OUTSIDE EDGE BUT I HAD IT REPLACED BEFORE FAILURE OCCURRED. TIRE MANUFACTURED AT WILSON, NC PLANT. I REPLACED THE TIRES WITH GOODYEAR WRANGLER RTS OF THE SAME SIZE. HAD TO PAY FOR REPLACEMENT SINCE CODE W2HL NOT IN RECALL. (DOT NUMBER: W2HL TIRESIZE: P235/75R15)

Vehicle Speed ControlCrash2 injured
Filed Jan 9, 2001AL

WHEN TURNING CRUISE CONTROL OFF VEHICLE STARTED TO ACCLERATE UP TO 90-100MPH. ONLY WAY TO SLOW DOWN IS TO PUT VEHICLE OUT OF GEAR. CONTACTED DEALER, AND DEALER SAID THAT THEY COULD NOT DO ANYTHING BECAUSE THEY DID NOT KNOW WHAT THE PROBLEM WAS. *AK THE VEHICLE WAS IDLING VERY HIGH. *YH

Tires
Filed Jan 9, 2001IL

THE FIRESTONE TIRES DO NOT HAVE THE PROPER DOT NUMBER THEREFORE FIRESTONE/FORD WILL NOT REPLACE THE TIRES, THE TIRES HAVE NOT FAILED. NLM

Tires
Filed Jan 8, 2001CA

NOT ON RECALL AND INSPECTED BY DEALER BEFORE FAILURE. NO SAFETY DEFECT LISTED IN SUMMARY. (DOT NUMBER: W2HL TIRESIZE: P235/75/15)

Tires
Filed Jan 8, 2001WA

THE RIGHT REAR TIRE ON MY FORD EXPLORER SPORT FAILED WHILE TRAVELLING AT APPROXIMATELY 45 MPH ON A DRY FLAT COOL ROADWAY IN APRIL 1999. THE NATURE OF THE FLAT WAS VERY UNUSUAL...SO CATASTROPHIC THAT I MADE A SEARCH OF THE ROADWAY FOR SEVERAL FEET TO LOOK FOR DEBRIS. I FOUND NONE, HOWEVER THE TIRE LOOKED AS THOUGH THE TREAD HAD BEEN PEELED AWAY FROM THE TIRE ABOUT HALFWAY UP THE SIDEWALL. THE TIRES WERE ADEQUATELY INFLATED AND THE FAILURE OCCURED QUICKLY. THE TIRE HAD ALMOST 19,000 MILES ON IT AT THE TIME. UNFORTUNATELY, THE TIRE WAS REPLACED AND TAKEN BY THE TIRE DEALER. I REPLACED IT AT MY OWN COST. THERE WERE NO INJURIES IN THIS ACCIDENT. I WOULD LIKE THIS TO SHOW UP IN THE RECORD BECAUSE I AM SUSPICIOUS THAT THE 16" WILDERNESS AT TIRES MAY ALSO ME FAULTY, DESPITE WHAT FIRESTONE AND FORD SAY. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )

Tires
Filed Jan 8, 2001WA

LEFT FRONT TIRE BLEW-OUT WHILE CRUISING ON FREEWAY AT 70 MPH. NO PROBLEM CONTROLLING THE VEHICLE AND PULLING TO A STOP ON INSIDE MEDIAN. TIRE COMPLETELY DESTROYED. TIRE WAS REPLACED UNDER WARRANTY AT GOOD YEAR STORE IN PORTLAND, OR. *AK (DOT NUMBER: 275800GRF TIRESIZE: P235/75R15)

Suspension › Front
Filed Jan 7, 2001NC

CALL RED HICKEY FOR IMPORTANT CAUSE FINDING OF TIRE WEAR IN SUSPENSION 828 253 4311 HE HAS INVESTIGATED IT ON MANY EXPLORERS. AS SOON AS YOU ROTATE YOUR TIRES THE TROUBLE STARTS. THE WEAR ON OUR VEHICLE AT BOTH FRONT IS NOT THE AIR PREASURE. HICKEY SAYS IT IS A FORD DESIGN FLAW KNOWN AND IGNORED FOR YEARS AND OVERLOOKED BY MOST SHOPS. HE IS IN THE ALLIGNMENT BUSINESS THE LAST 40 YEARS AND KNOWN AS AN EXPERT IN THE AREA FOR PROBLEMS OTHERS CAN'T FIX.*AK (DOT NUMBER: W2HLIPY TIRESIZE: P235/75R15)

Tires
Filed Jan 7, 2001TX

ALL 4 OF MY TIRES WERE BAD AT 44,000 MILES. *AK (TIRESIZE: 225/70/16)( DOT NUMBER: TIRE SIZE: 225/70/16 )

Tires › Tread/Belt
Filed Jan 6, 2001LA

MY SISTER TOOK HER VEHICLE INTO AUDUBON FORD FOR ROUTINE SERVICE AND BECAUSE IT WAS PULLING TO THE RIGHT. THE MECHANIC TOLD HER THAT THE TREAD ON THE TIRES WAS SEPARATING AND THE TIRES NEEDED REPLACED. SHE THEN TOOK THE VEHICLE TO SAM'S CLUB AUTOMOTIVE FOR A SECOND OPINION. THEY CONCURRED AND SHE BOUGHT 5 NEW TIRES. THIS WAS 3 DAYS BEFORE SHE WAS OFFICIALLY NOTIFIED BY FORD OF THE TIRE RECALL. SHE WENT TO FIRESTONE IN NEW ORLEANS AND EXPLAINED TO THEM THE PROBLEM. SHE WAS TOLD THEY WOULD NOT REIMBURSE HER BECAUSE: THE TIRES WERE REPLACED 3 DAYS BEFORE SHE WAS NOTIFIED, SAM'S CLUB MIGHT HAVE SOLD THE TIRES TAKEN OFF THE VEHICLE, SHE COULD NOT PRODUCE THE TIRES FOR THEM, AND SHE DID NOT KNOW THE NUMBERS ON THE SIDE OF THE TIRES. THIS IS BULL. FORD CAN TELL BY THEIR RECORDS WHAT TIRES WERE ON THE VEHICLE AND WHERE THEY CAME FROM. FIRESTONE CAN ALSO CHECK WITH THE SELLING DEALER'S MECHANIC TO VERIFY THERE WAS A PROBLEM WITH THE TIRES. ARE YOU SUPPOSED TO USE A DEFECTIVE PRODUCT UNTIL THE RECALL STARTS AND HOPE YOU DON'T DIE BECAUSE OF IT? THANK YOU IN ADVANCE FOR YOUR HELP IN THIS MATTER.*AK (TIRESIZE: P23570R16)( DOT NUMBER: TIRE SIZE: P23570R16 )

Tires › Tread/Belt
Filed Jan 5, 2001TN

WHILE DRIVING THE TIRE TREAD SPLIT RESULTING IN A BLOWOUT, DURING A TIRE ROTATION AND BALANCE THE TIRE DEALER STATED THE TREAD WAS SPLITTING ON ANOTHER TIRE, CONSUMERS TIRE WERE NOT INCLUDED IN RECALL 00T-005 BECAUSE THEY DID NOT HAVE THE CORRECT DOT CODE (FIRESTONE WILDERNESS, TIRES HAD 35K MILES). NLM

Suspension › Front
Filed Jan 4, 2001IL

VEHICLE LEANS TO THE LEFT FRONT. LEFT FRONT OF VEHICKLE IS LOWER THAN THE RIGHT SIDE. MAKES TURNING TO THE RIGHT TRICKY.*AK

Vehicle Speed Control
Filed Jan 3, 2001MN

VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY WHILE SPEED CONTROL WAS ACTIVATED. DRIVER HAD TO SHUT VEHICLE OFF TO STOP. DEALER HAS BEEN NOTIFIED.*AK THERE IS A RECALL (00V422) REGARDING THE PROBLEM THE VEHICLE IS EXPERIENCING. *SLC

Tires › Tread/Belt
Filed Jan 3, 2001MO

WHILE DRIVING IN HEAVY TRAFFIC THE LEFT REAR GOODYEAR WRANGLER TIRE BLEWOUT CAUSING THE VEHICLE TO VEER SHARPLY TO THE SIDE, THE TREAD SEPARATED AND THE TIRE COMPLETELY DISITEGRATED, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSENT. NLM

Tires › Tread/Belt
Filed Jan 3, 2001AZ

FIRESTONE WILDERNESS AT TIRE CAUSED VEHICLE TO EXPERIENCE VIBRATION, THE LEFT FRONT TIRE EXPERIENCED TREAD SEPARATION WHICH CAUSED THE VIBRATION, THE SPARE TIRE ALSO WAS OUT OF BALANCE AND HAD TREAD SEPARATION, CONSUMER REPLACED ALL TIRES AND IS REQUESTING REIMBURSEMENT EVEN THOUGH THE TIRES ARE NOT PART OF RECALL 00T005. *SLC

Tires › Tread/Belt
Filed Jan 3, 2001MD

CONSUMERS TIRES WERE REPLACED BECAUSE THE TREAD WAS BEGINNING TO SEPARATE (DOT CODE W2HL), CONSUMER REQUEST REIMBURSEMENT. NLM

Tires › Tread/Belt
Filed Jan 2, 2001CA

CONSUMER NOTICED GOODYEAR WRANGLER RT-S TIRES MAKING AN ODD NOISE, REPLACED TIRES DUE TO TIRES BEGINNING TO SPLIT, TIRE SIZE P235/75R15, DOT M6HLTB1R286. *SLC

Tires
Filed Jan 1, 2001KY

WE HAVE HAD THREE INSTANCES OF THE FRONT TIRES GOING FLAT OVERNIGHT. THE LEFT FRONT TIRE WENT FLAT LAST NIGHT AND UPON CLOSER EXAMINATION IT WAS NOTED THAT THE TREAD IS SEPARATING FROM THE TIRE FOR A DISTANCE OF APPROXIMATELY 5 TO 6". NO ACCIDENTS HAVE OCCURRED TO THIS POINT BUT THE VEHICLE WILL NOT BE DRIVEN ON THE HIGHWAY AND WILL RECEIVE VERY LIMITED USE (UNTIL THESE TIRES ARE REPLACED) IN VIEW OF WHAT'S HAPPENED WITH OTHER FIRESTONE TIRES.*AK (DOT NUMBER: W2UUIPO217 TIRESIZE: P225/70R15)

Tires › Tread/Belt
Filed Jan 1, 2001MA

ALL FOUR TIRES HAD VISIBLE CRACKS AT THE TREAD SIDEWALL, CONSUMER REPLACED ALL FOUR TIRES AND THEY WERE NOT INCLUDED IN RECALL, CONSUMER REQUEST REIMBURSEMENT. NLM

Tires › Tread/Belt3 injured
Filed Jan 1, 2001FL

WHILE DRIVING THE DRIVERS SIDE REAR FIRESTONE WILDERNESS TIRE SEPARATED CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE WHICH QUICKLY VEERED UNCONTROLLABLY FROM THE LEFT LANE ACROSS THE RIGHT LANE AND ROLLED OVER 5 TIMES DOWN AN EMBANKMENT, THE DRIVER SUSTAINED CRACKED COLLARBONE, INJURIES TO HIS CHEST AND NECK AND HEADACHES, THE FRONT PASSENGER WAS KNOCKED UNCONSCIOUS DURING THE ACCIDENT AND SUFFERED INJURIES TO HER CHEST, ARMS AND LEGS, THE REAR PASSENGER SUFFERED THE MOST INJURIES, SHE LOST THE USE OF HER RIGHT ARM AND HAND PERMANENTLY SIGNIFICANTLY IMPAIRING HER QUALITY OF LIFE, THE DOCTORS HAVE RECOMMENDED AMPUTATION ABOVE THE ELBOW SINCE IT IS NONFUNCTIONAL. NLM

Tires › Tread/Belt
Filed Dec 29, 2000GA

HAD JUST LEFT JOB SITE AND NOTICED TIRE WAS GETTING LOW. PULLED INTO A TIRE RETAILER & TIRE WAS CHECKED. WAS INFORMED THAT RIGHT REAR TIRE WAS BAD. WAS SEPARATING WHERE TREAD MET SIDWALL. STEEL BELT WAS SHOWING. STILL HAS TIRE. GOODYEAR, WRANGLER RT/S, 0235/75R15 WITH 60,000 MILES. *AK

Power Train › Automatic Transmission
Filed Dec 29, 2000WA

VEHICLE EXPERIENCED SEVERAL ENGINE PROBLEMS, CONSUMER STATED THAT THE ENGINE SOUNDED LIKE NO OIL WAS IN IT WHEN STARTED, DEALER HAS REPLACED GASKETS, UPPER INTAKE CAM TENSIONER THREE TIMES, AND THERE WAS A COOLANT LEAK. LEFT FRONT DOOR HINGE REPLACED, IT WAS MAKING NOISE. POWER STEERING PUMP WAS REPLACED, IT WAS NOISY WHEN TURNING THE WHEEL. VANITY MIRROR ON DRIVER'S SIDE WOULD NOT CLOSE ALL THE WAY AND POPPED WHEN OPENED, DEALER REPLACED IT. THE RIGHT FRONT OF THE VEHICLE WAS LOWER THAN THE LEFT FRONT. BRAKES WERE SQUEAKY, DEALER REPLACED FRONT BRAKE PADS AND TURNED ROTORS. A TAP NOISE WAS HEARD WHILE PLAYING CD'S. VEHICLE EXPERIENCED SEVERAL TRANSMISSION PROBLEMS, WHILE GOING OVER BUMPS AND RAILROAD TRACKS, TRANSMISSION JUMPED OUT OF GEAR, DEALER INTALLED OVERHAUL KIT BECAUSE THE CLUTCH HAD BURNED. 4 WHEEL DRIVE WAS INOPERABLE AND MADE A RUBBING/GROAN NOISE, WHEN REVERSING AND PUTTING INTOR DRIVE, CONSUMER HEARD POPPING NOISE, DEALER REPLACED REAR TRANSFER CASE FLANGE AND REMOVED DRIVESHAFT. VEHICLE WOULD NOT START, IT WOULD TURN OVER, DEALER FOUND THE PCM WAS NOT WIRING, DEALER REPLACED PCM. *SLC

Vehicle Speed Control › Linkages
Filed Dec 29, 2000IN

LIGHT SWITCH ASSEMBLY ON T CRUISE CONTROL ON THE STEERING COLUMN HAS FAILED TWICE IN LESS THAN 12 MONTHS. DO NOT BELIEVE THIS SHOULD BE HAPPENING & COULD CAUSE PROBLEM WHEN DRIVING AT NIGHT TRYING TO FIGURE OUT WHICH SWITCH TO USE.--*AK (TIRESIZE: 235/75R15)( DOT NUMBER: TIRE SIZE: 235/75R15 )

Vehicle Speed Control
Filed Dec 28, 2000NC

IDLE AIR CONTROL VALVE HAS FAILED TWICE , ONLY LASTED ABOUT 20,000 MILES.THIS CAUSED VEHICLE TO STALL WHEN APPLYING ACCELERATOR PEDAL. *AK

Latches/Locks/Linkages › Hood › Latch
Filed Dec 28, 2000MO

THE HOOD LATCH ON THE VEHICLE IS TOO WEAK RESULTING IN THE HOOD OPENING WHILE DRIVING CAUSING DAMAGE TO THE VEHICLE, THE 1998 EXPLORER HAS BEEN RECALLED FOR THE DEFECTIVE HOOD LATCH, HOWEVER THE 1997 MODEL IS NOT INCLUDED. *MJS

Tires › Tread/Belt
Filed Dec 28, 2000GA

THE REAR FIRESTONE WILDERNESS AT P 235/75R15 TIRE TREAD DISINTEGRATED, TIRE WAS NOT INCLUDED IN THE RECALL. *MJS

Vehicle Speed Control
Filed Dec 26, 2000WI

WHILE COMING TO A STOP, CONSUMER APPLIED BRAKES AND VEHICLE REVVED AND WENT FORWARD. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Dec 23, 2000MI

A YEAR AGO MY DOOR LOCKS STARTED TO CYCLE UP AND DOWN WITHOUT MY HELP. THE DEALER REPLACED THE MODULE BUT IT CONTINUES TO DO IT BUT ONLY ABOUT ONCE A MONTH. IT IS HARD TO TAKE IT IN WHEN IT IS HAPPENING BECAUSE IT STOPS AND DOES NOT DO IT AGAIN FOR A LONG TIME. AT TIMES IT WILL GO ON FOR 10 MINUTES. *AK

Tires › Tread/Belt
Filed Dec 21, 2000AR

HAVE A SPLIT LOCATED BETWEEN THE CENTER TREAD THAT IS VERTICAL BETWEEN THE TREAD BUT NOT IN THE THICK PART OF THE TREAD. *AK (DOT NUMBER: W2HL TIRESIZE: P23575R15)

Vehicle Speed Control › Accelerator Pedal
Filed Dec 20, 2000IL

SOMETIMES WHEN TURNING A CORNER GAS PEDAL WILL GET STUCK. ONLY WAY TO GET IT BACK UP IS TO BANG ON IT OR TURN OFF VEHICLE. CONSUMER FEELS THIS IS VERY UNSAFE. IT SEEMS TO HAPPEN EVERY 6 WEEKS. *AK IT OCCURS BOTH ON DRIVING STRAIGHT AND TURNING CORNERS, AS WELL AS AT HIGH AND LOW SPEEDS.. *YH

Tires › Tread/Belt
Filed Dec 20, 2000NY

TIRES BUILT IN JOLIETE QUEBEC NOT SUBJECT TO RECALL BUT ALL 4 SHOWED TREAD SEPARATION AT TREAD/SIDEWALL MEETING POINT. FORD DEALER DETERMINED TIRES UNSAFE AND REPLACED ALL 4 TIRES W/O CHARGE AFTER FIRESTONE REFUSED.*AK (DOT NUMBER: VN TIRESIZE: P235/75R15)

Tires › Tread/Belt
Filed Dec 19, 2000FL

AFTER SEEING BACK TIRE ON DRIVER'S SIDE SEPARATING TO THE POINT WHERE CONSUMER SEES WIRES IN TIRES, AND TREAD SEPARATING, CALLED DEALER OF FIRESTONE, AND WAS TOLD THAT HE HAS TO SPEAK WITH DEALERSHIP WHERE HE PURCHASED VEHICLE. ALSO, THAT IF HIS TIRE WAS NOT ON RECALL HE WOULD HAVE TO PAY FULL PRICE FOR REPLACEMENTS. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Dec 18, 2000MI

WHILE TRAVELING DOWN A HILL AND LETTING OFF THE GAS, THE TRANSFER CASE MAKES A GRINDING SOUND, DEALER STATED THAT THE TRANSFER CASE IS DEFECTIVE. *SLC

Tires › Tread/Belt
Filed Dec 18, 2000NV

CONSUMER PURCHASED FIRESTONE WILDERNESS AT TIRES THAT WERE NOT PART OF THE RECALL 00T005, HOWEVER TIRES SHOWED SIGNS OF TREAD SEPARATION AND REPLACED THEM WITH PATHFINDER RADIAL, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

Tires
Filed Dec 16, 2000NY

TWO TIRES FAILED AT APPROXIMATELY THE SAME TIME. DEALER WAS UNABLE TO BALANCE EITHER ONE. INDICATED THAT PROBABLE CAUSE WAS BELT SLIP. DO NOT USE VEHICLE FOR OFF ROAD OR OTHER SEVERE SERVICE. (DOT NUMBER: VNCU IPX TIRESIZE: 255/70R16)

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Ford Explorer → · Every Explorer year → · How the figures are calculated →