THIS IS THE SECOND FORD MOTOR CO REPLACEMENT TRANSMISSION TO FAIL. THE LAST ONE LASTED 18,00 MILES. FORD MOTOR COMPANY INFORMS ME THAT THERE ARE OVER 500 BACKORDERS FOR THIS REPLACEMENT TRANSMISSION. IF THIS IS THE CASE THEN THERE SEEMS TO BE A SERIOUS PROBLEM WITH FORD EXPLORER TRANSMISSIONS. I'VE BEEN GIVEN THE RUN AROUND FOR TWO WEEKS, TOLD TODAY 10/31/02 THAT IT WILL BE ANOTHER MONTH BEFORE I CAN GET A TRANSMISSION. THIS IS A MAJOR PROBLEM AND FORD NEEDS TO BE HELD ACCOUNTABLE FOR PRODUCING INFERIOR EXPLORER AUTOMATIC TRANSMISSIONS. THANK YOU, DT *TR
1995 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
THERE WOULD BE A KNOCKING SOUND FROM THE ENGINE AND THIS CAUSE THE VEHICLE TO SHAKE WHILE DRIVING. THE SPEED COULD VARY FOR THE KNOCKING BUT WHEN VEHICLE IS OVER 40MPH, THE VEHICLE WOULD SHAKE. HAVE TAKEN TO INDEPENDENT MECHANIC AND INDICATED NO RECALLS. WOULD NOT REPAIR VEHICLE FOR FREE. TS
CONSUMER STATES WAS DRIVING WITH CRUISE CONTROL ENGAGED. ATTEMPTED TO PASS ANOTHER CAR WHEN VEHICLE ACCELERATED SUDDENLY. CONSUMER PUT CAR IN NEUTRAL AND COASTED TO SIDE OF HIGHWAY. ATTEMPTED TO RESTART VEHICLE AND ENGINE REVVED UP TO 6000 RPMS. ON 10/12/02 WHILE DRIVING WITH CRUISE CONTROL ENGAGED CAR ACCELERTED W/O WARNING AGAIN. THIS TIME CONSUMER LOST CONTROL OF VEHICLE AND CRASHED SUSTAINING INJURIES. TS
LEFT DRIVER SIDE SEAT BELT FEMALE RECEPTICLE DOES NOT SECURE LAP AND SHOULDER SAFETY BELT AT ALL. CLIP IN RECEPTICLE BROKE AND WILL BE PROPERLY SECURE SAFETY BELT RESTRAINT SYSTEM FOR DRIVERS SIDE. MR
CONSUMER STATES THAT THE DRIVER'S SIDE SEATBELT WILL NOT STAY CONNECTED, IT SLIDES OUT. CONSUMER DOES NOT FEEL SAFE DRIVING THIS WAY. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR
CONSUMER STATES THAT WHEN TRYING TO APPLY THE BRAKES THEY CAN HEAR A LOUD NOISE AND THE BRAKE PEDAL WILL GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. NLMTHE ABS SENSOR WENT BAD CAUSING THE FRONT DISC BRAKE TO WEAR QUICKLY. THERE WAS A RECALL ISSUED REGARDING THE FRONT SWAY BAR LINKS. CONSUEMR WAS CHARGED FOR LABOR AND PARTS. ALSO THE FRONT LOWER BALL JOINTS WERE REPLACED AS WELL AS THE OUTER TIE RODS. *JG
BOUGHT VEHICLE FROM MY PARENTS. TIRES WERE NEW TIRES DUE TO FORD/FIRESTONE RECALL. A SECOND TIRE IS NOW EXHIBITING A BELT SHIFT CONDITION. SYMPTOM IS A SPEED RELATED TIRE NOISE SIMILAR TO A FLAT SPOT ON THE TIRE BUT NO VIBRATION OR BUMP IS FELT. FIRST REPLACEMENT PERFORMED FREE OF CHARGE BY DEALER. SECOND FAILURE TO BE LOOKED AT BY GOODYEAR RETAILER DUE TO DISTANCE TO FORD DEALER. GOODYEAR RETAILER HAS ADVISED OF A PRORATED CHARGE DUE TO WEAR ON TIRES. MR
CONSUMER STATES THAT THE FRONT SEAT BELT BUCKLES WILL NOT LATCH PROPERLY. DEALER NOTIFIED. *MR
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING REAR SUSPENSION WILL LEAN TO LEFT, AND WILL CAUSE THE CONSUMER TO HAVE STEERING PROBLEMS. DEALER NOTIFIED.*AK
THE DRIVERS SIDE SEATBELT LATCH FAILED WHILE DRIVING RELEASING THE SEATBELT, THE SEATBELT COULD BE REBUCKLED BUT THE LATCH CONTINUED TO RELEASE INTERMITTENTLY AND EVENTUALLY FAILED ALTOGETHER. NLM
WHILE DRIVING AT ANY SPEED VEHICLE WILL JUMP OUT OF ITS ORIGINAL GEAR. THIS SLOWS VEHICLE DOWN. CONSUMER IS AFRAID OF BEING REAR ENDED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE APPLYING JUMPER CABLES TO THE BATTERY OF ANOTHER VEHICLE CABLE STARTED SMOKING, AND PLASTIC MELTED FROM THE WIRES. DEALERSHIP WAS AWARE OF THE PROBLEM.*AK
CALLED DOWNEY FORD, AND ASKED IF THERE WAS A RECALL ON SEATBELT LATCH FAILURE OR WARRANTY AND WAS TOLD NO, SO ODERED NEW SEAT BELT AND WAS BILLED 37.00. *AK
CONSUMER STATED THE OVERDRIVE OFF INDICATOR LIGHT LOCATED ON THE INSTRUMENT CLUSTER FLASHED STEADILY, THE VEHICLE THEN BEGAN BRAKING ROUGHLY INCLUDING A SLIGHT GRINDING SOUND DURING BRAKING, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT OF THE TRANSMISSION, STATING THE MANUFACTURER WAS AWARE OF THE TRANSMISSION DEFECTS.*JB
THE SPEED CONTROL INCREASES ON ITS OWN WHILE IN MOTION. THE SPEEDOMETER ASSEMBLY HAS BEEN REPLACED BUT TO NO AVAIL. THE SPEED INCREASES AND CONSUMER CANNOT CONTROL IT, CONSUMER HAS TO PUT ALL HER WEIGHT ON THE BRAKES. IF CONSUMER LETS OFF THE BRAKES THE VEHICLE JUMPS FORWARD. THE ENGINE RACES EVEN WHEN CONSUMER IS ABLE TO PUT VEHICLE IN PARK. *JG
1ST INCIDENT: DEC.12TH 1998. CONCERN: SPEED JUMPS ON HIGHWAY AND SURGES ONLY WHEN SPEED CONTROL IS ON. CAUSE: SPEEDOMETER ASSEMBLY BINDING. CORRECTION: REPLACE SPEEDOMETER ASSEMBLY. COST TO ME $309.25 2ND INCIDENT: JAN.5TH 1999. CONCERN: SAME AS 1ST INCIDENT. SPEED JUMPS ON HIGHWAY AND SURGES ONLY WHEN SPEED CONTROL ON. CAUSE: 14401 LOOM, SENSOR & ASSEMBLY SHORTED. CORRECTION: REPAIR LOOM 14401 SPEED CONTROL DIAG. R&R SENSOR & ASSEMBLY. COST TO ME: $308.87. 3RD INCIDENT: TRAVELING ON HIGHWAY WITH SPEED CONTROL SET AT 70MPH. EXPLORER SPEED SLOWLY INCREASES TO 80 ON ITS OWN. I LOOK AT THE SPEEDOMETER, REALIZE THIS AND TAP THE BRAKE. THE EXPLORER IS STILL GOING 80MPH OR HIGHER. I PRESS THE OFF BUTTON TO THE SPEED CONTROL BUT IT WILL NOT DISENGAGE. I CANNOT STOP THE SUV. I DO NOT PANICK BUT I'M SCARED AS I PUT ON THE EMERGENCY LIGHTS, PRESS WITH ALL MY MIGHT ON THE BRAKES AND WITHIN A FEW MINUTES, GET THE EXPLORER OFF THE ROAD TO THE SHOULDER. I PUT THE SUV IN PARK, JUMP OUT OF THE CAR, LOOK BOTH WAYS, CROSS THE HIGHWAY, WAVE MY ARMS FOR HELP AND WATCH AS MY SUV IS PARKED WITH THE ENGINE STUCK AND RUNNING AT 80MPH OR MORE. SOME GOOD SAMARITANS STOP AND I EXPLAIN WHAT HAPPENED. ONE OF THEM APPROACHES THE EXPLORER WITH CAUTION AND TURNS THE IGNITION OFF AND BRINGS ME MY KEYS. THEY LOOK AT MY MANUAL AND UNHOOK THE SPEED CONTROL BOX UNDER THE HOOD. I DROVE HOME WITH THE EMERGENCY LIGHTS ON (ABOUT 8 MILES) GOING ABOUT 50MPH WITH NO PROBLEMS THEN PARKED IT. IF ANOTHER CAR HAD BEEN NEAR
VEHICLE STALLED AT 35 MPH WHILE SLOWING DOWN. DEALER HAS NOT BEEN CONTACTED.*AK
BLEND DOOR BREAKS - WINDSHIELD FROSTS IN COLD WHEATER
A CRINKING SOUND WOULD COME FROM WHEEL AREA WHILE DRIVING, DEALER NOTIFIED, AND INFORMED CONSUMER THAT FRONT BALL JOINTS NEEDED REPLACEMENT FOR LACK OF LUBRICATION IN RUBBER SEAL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
DRIVER SIDE SEAT BELT BUCKLE FAILS TO ENGAGE CLIP. APPEARS TO BE A BROKEN SPING RETURN IN THE BUCKLE ASSEMBLY. FORD CUSTOMER CARE CONTACTED AND PROBLEM NOTED.*AK
THE STRAPS THAT HOLD THE FUEL TANK IN PLACE ARE BROKEN AND CORRODED, CAUSING THE FUEL TANK TO BE CONNECTED ONLY TO THE FUEL LINES. PLEASE GIVE ANY FURTHER DETAILS.*JB
DRIVERS SEAT COLLAPSED WHILE PULLING OVER TO SIDE OF THE ROAD. MANUFACTURER WAS NOTIFIED. *AK CONSUMER STATED WHILE PULLING INTO A PARKING SPACE, THE DRIVER SEAT SUDDENLY SNAPPED. HE WAS PROPELLED BACKWARDS INTO THE REAR SEAT, AS THE BACK OF THE SEAT BROKE. PASSENGERS WERE IN THE VEHICLE, AND COULD HAVE BEEN HURT. ALSO CONSUMER WAS ABOUT THREE SPACES FROM HITTING ANOTHER VEHICLE. CONSUMER FEELS THAT THE DESIGN SHOULD BE CORRECTED, AND CONCLUDES THAT IF HE WERE GOING ANY FASTER, THIS INCIDENT WOULD HAVE CAUSED AN ACCIDENT AND POSSIBLY A FATALITY. (THE CHAIR IS SECURED W/ONLY ONE SCREW, WHICH WAS A TOR-X HEAD SCREW: FORD PART#805885-558) *SCC
ACCELERATOR PEDAL AND MOUNTING BRACKET BROKE OFF OF THE FIREWALL UNDER THE DASH BOARD AND STUCK IN THE ACCELERATED POSITION CAUSING EXCESSIVE SPEED AND LOST OF CONTROL OF THE VEHICLE. CLOSER INSPECTION OF THE METAL BRACKET THAT HOLDS THE ACCELERATOR ROD AND PEDAL BROKE OFF THE FIREWALL. WELD BROKE, THE BRACKET IN QUESTION HAS HOLES DRILLED INTO IT AT THE TOP AND BOTTOM A DIAMETER OF ABOUT 7/16" BUT BOLTS AND NUTS ARE MISSING. OWNER RESECURED THIS BRACKET BY DRILLING THRU THE FIREWALL AND SECURED THE SAME WITH TWO BOLTS, TWO NUTS AND TWO WASHER. THIS PROBLEM ALSO AFFECTED MY 1996 EXPLORER.
CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIRBAGS DID NOT EXPERIENCE DEPLOYMENT AND THE SEAT BELTS DID NOT LOCK, CONSUMER STATES THE VEHICLE HAS BEEN FIXED, HOWEVER THE SEAT BELTS STILL DO NOT LOCK IN PLACE, CONSUMER WAS INJURED IN THE ACCIDENT. *SLC
CONSUMER STATES THAT WHILE TRAVELING AT 55 MPH, ON DAMP PAVEMENT, CONSUMER STATES ANOTHER VEHICLE DRIFTED INTO HIS LANE, CONSUMER TRIED TO GET TO THE LEFT A LITTLE AND VEHICLE MADE A SHARP TURN TO THE LEFT. CONSUMER STATES VEHICLE WAS TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
WHILE TRAVELING CONSUMER WAS INVOLVED IN A ROLL OVER. BOTH PASSENGER SIDE FIRESTONE TIRES HAD BLOWN. CONSUMERS WIFE SUSTAINED INJURIES TO HER HEAD AND BACK. *JG
HOOD FLEW OPEN WHILE DRIVING 55 MPH. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER STATED THE ACCELERATOR PEDAL JAMMED BETWEEN THE CENTER MOUNT AND CARPETED FLOOR WHILE DRIVING, THE PEDAL INCLUDING THE STEEL ARM AND MOUNTING BRACKET FAILED, WHICH BECAME SEPARATED FROM THE FIREWALL, THE ACCELERATOR PEDAL MOUNTING BRACKET THAT HOLDS THE ENTIRE PEDAL AND RELATED ARM CABLE BROKE, CLOSER EXAMINATION REVEALED THAT THE ACCELERATOR PEDAL BRACKET WAS TACK WELDED TO THE INTERIOR OF THE FIREWALL UNDER THE DRIVERS SIDE DASHBOARD, THE WELD HOLDING BRACKET FAILED CAUSING THE PEDAL TO GET STUCK.*JB
HEADLAMP ASSEMBLIES WERE ORIGINALLY CLEAR PLASTIC BUT HAVE AGED NOT VERY WELL TO THE POINT WHERE THEY ARE OPAQUE (CLOUDY) AND I FEEL THE LIGHT OUTPUT HAS DIMINISHED CONSIDERABLY BELOW ORIGINAL LUMEN LEVELS. I HAVE NOTICED MAJORITY OF FORD PRODUCTS THAT ARE OVER 3-4 YEARS OF AGE HAVE CLOUDED PLASTIC HEADLAMPS. CLOSE EXAMINATION REVEALS SLIGHT CRAZING OF THE PLASTIC OUTER SURFACE AS WELL AS GENERAL DULLNESS OF THE PLASTIC.*AK
FRONT STABLIZER AND SWAY BAR HAVE BROKEN IN THE PAST 4 YEARS, FRONT TIRES CAN NOT BE ALIGNED AND WEAR OUT FASTER BECAUSE OF THIS FAILURE. *AK CONSUMER STATES FRONT STABALIZER LINKS WERE REPLACED DUE TO ON GOING COMPLICATIONS, BOTH FRONT WHEELS BEARING HUB ASSEMBLY FAILED, THE FRONT BRAKE PADS AND ROTORS WERE REPLACED, AND THE FRONT BALL JOINTS HAVE SOME PLAY. *YH
WHILE DRIVING AT LOW SPEED, COULD FEEL ABS SYSTEM ACTIVATING AND BRAKE PEDAL PULSATING AT BRAKING. DEALER WAS CONTACTED. *JG
THOUGHT THE GUY IN FRONT OF ME WAS GOING TO GO THROUGH A YELLOW LIGHT, SO I FIGURED I WOULD FOLLOW IN SUIT. THEN HE JUST SUDDENLY STOPPED, WITH ME HITTING HIM DIRECTLY IN THE REAREND. MY SEATBELTS DID NOT DEPLOY, AS MY HEAD HIT AND BROKE THE WINDSHIELD, AND OBVIOUSLY THE AIRBAG DID NOT GO OFF. SUFFERING CHEST BRUISING AND TROUBLE BREATHING.*AK
I REARENDED SOMEONE AFTER TRYING TO STOP AND MY SEATBELT DID NOT LOCK IN, NOR DID THE AIRBAGS GO OFF. I ENDED UP WITH BRUISED RIBS AND HEART.*AK
I PUT ON THE BRAKES WHEN I REALIZED I WAS GOING TO REAR-END THE CAR IN FRONT OF ME AND WHEN THE ACCIDENT HAPPENED THE AIRBAGS AND SAFETY BELT RESTRAINTS FAILED, LEAVING ME HITTING THE STEERING WHEEL AND MY HEAD HITTING THE WINDSHIELD.*AK
WHILE DRIVING 60MPH SWAY BAR BROKE, CAUSING CONSUMER TO LOSE CONTROL. DEALER CONTACTED. *AK
WHILE DRIVING 35MPH APPLIED BRAKES AND PEDAL WENT TO THE FLOOR WITH NO STOPPING POWER. PUMPED BRAKES A COUPLE OF TIMES, AND BRAKES AUTOMATICALLY STARTED WORKING PROPERLY. DEALER CONTACTED.*AK CONSUMER STATED THE MASTER CYLINDER FAILED.*SLC
WHENEVER MY WIFE COMPLAINED ABOUT THE BRAKE PEDAL PULSATING/VIBRATING, I TOLD HER THATS NORMAL BECAUSE IT'S THE ABS. SHE SAID IT DIDN'T DO IT ALL THE TIME AND THE FEW TIMES I DROVE HER EXPLORER TO FIND OUT WHAT SHE WAS TALKING ABOUT IT DID NOT ACT UP. I JUST RECENTLY BOUGHT ME A VEHICLE SHE FELT COMFORTABLE DRIVING AND I TOOK HER EXPLORER FOR A WEEK. THE ABS ACTED UP DURING A NORMAL STOP AND I COMPLETELY WENT THROUGH A STOP SIGN. I WOULD LIKE TO ADD THAT WE HAVE ONLY BEEN NOTIFIED OF ONE RECALL ON THE EXPLORER AND THAT WAS MANY YEARS AGO.*AK
DRIVING ON THE INTERSTATE CONSUMER HEARD A POP AND SAW SMOKE IN THE REAR, PULLED VEHICLE OVER AND FIRE ENGULFED FROM UNDER HOOD, POSSIBLE ENGINE FIRE. *JG
CONSUMER CONTACTED MECHANIC FOR GRINDING NOISES IN ABS BRAKING SYSTEM. BUT WAS INFORMED THAT FRONT ABS BRAKE PISTONS AND CALIPERS WERE MADE OF PLASTIC. PLEASE PROVIDE FURTHER DETAILS. *AK
I RETAINED THE OLD PART FOR YOUR INSPECTION. I ALSO HAVE PHOTOS OF THE PART I EMAIL YOU. WHEN THIS NON-SERVICABLE PART BROKE, RAW EXHAUST BLEW THROUGH THE FIREWALL AND GASSED US OUT OF THE VEHICLE. I BELIEVE THERE IS A POTENTIAL CARBON MONOXIDE HAZARD. *AK
ON 12/20/01, I TRIED TO GO INTO 4 WHEEL DRIVE. AUTO 4WD LIGHT DIDN'T COME ON. DRIVING IT RESULTED IN NOISE FROM UNDERNEATH THE VEHICLE: GROANS, LOUD CLUNKS, SEVERE VIBRATIONS, AND DIFFICULTY STEERING THE VEHICLE. NEXT BOTH 4WD LIGHTS STARTED BLINKING. ON 12/24/01, I TOOK CAR TO DEALER. ACTUATOR WAS REPLACED, WHICH THEY SAID WAS A PROBLEM IN THESE CARS. CHARGE WAS $441.77. I NOTICED SAME PROBLEM. BACK TO SHOP ON 12/26/01. AFTER 2 DAYS WORK PROBLEM WAS IDENTIFIED AS WATER GETTING INTO THE TRANSFER CASE, CONTAMINATING CLUTCHES, CAUSING THEM TO STICK AND GRAB. FIX WAS TO DRAIN AND REFILL THE CASE. COST $205.45. HE SAID THERE WAS A VENT BUT THIS WOULD NOT HAVE ALLOWED FOR THIS PROBLEM TO OCCUR. PROBLEM IS LESS BUT STILL PRESENT. LATER, ALL THE WHILE STILL NOTICING THE VIBRATION, I NOTICED THAT BOTH LIGHTS WOULD BEGIN TO FLASH.THE NHTSA SITE PROVIDED SEVERAL TSB'S THAT SEEM TO DEAL WITH THE PROBLEMS: SB# 97314, DATED 02/97; SB# BC0206970201, DATED 01/97; SB# BC1011297020, DATED 01/97. ALL DEAL WITH THE TRANSFER CASE BINDING OR SHUDDERING. ALSO TWO TSB'S RECOMMENDING THE USE OF A REVISED VENT TUBE TO PREVENT WATER GETTING INTO THE TRANSFER CASE: SB# BC0133970201, DATED 01/97; AND SB# BC1012797020, DATED 01/97. DEALER WAS UNAWARE OF THIS PROCEDURE AND DID NOT SUGGEST DOING IT ON MY VEHICLE.I STILL HAVE PROBLEMS WITH AUTO 4WD. THE DEALER HAS REPLACED A SPEED SENSOR, ELIMINATING THE FLASHING LIGHTS. BILL IS NOW $700 AND NOT FIXED THE PROBLEM, KNOWN SINCE 1997. NOBODY BOTHERED TO TELL M
DRIVING FROM SAN DIEGO TO LAX AIRPORT. 1/3 OF WAY THERE, O/D OFF LIGHT STARTS FLASHING, SEE IN MANUAL TO CONTACT DEALERSHIP AND TO HAVE VEHICLE CHECKED. CALL RANCHO FORD IN TEMECULA, CA, THEY SAID VEHICLE FINE TO DRIVE, COME IN FOR APPOINTMENT A FEW DAYS LATER. VEHICLE NOT IN CORRECT GEARS, RPM AWKWARD, TOO HIGH, TOO LOW. THEN 1/2 BACK AND HEAR POP SOUND, LIKE GUNFIRE, AND SEE SMOKE COMING FROM UNDER VEHICLE. PAST EXPERIENCE WITH FORD TELLS ME NOT TO TRUST THEM, SO I PULL OVER AND CALL MY MECHANIC. TRANSMISSION BLEW CAP OFF AND COVER UNDERCARRIAGE OF CAR WITH TRANS FLUID. MECHANIC SAID THAT AS LONG AS I DID NOT REV ABOVE 2700, I WOULD BE OKAY. MADE IT ALL THE WAY HOME. HAD TRANSMISSION REBUILT AND REINSTALLED, TWO WEEKS LATER, SAME SYMPTOMS. THIS TIME NEW TRANSMISSION. THEN 4 WEEKS LATER, PROBLEMS OCCUR AGAIN. TAKE TO AAMCO, AND THEY SAY NEEDS NEW TORQUE CONVERTER, TAKE TO REGUALR MECHANIC, SAYS NEEDS NEW TRANSFER CASE, TAKE TO RANCHO FORD, THEY DON'T KNOW WHAT TO DO, AND TAKE TO LAKE ELSINORE FORD, WHERE THEY RUN DIAGNOSTIC, AND FIND NOTHING IS WRONG.*AK
SINCE 1997, VEHICLE HAS HAD PROBLEMS WITH THE CHECK ENGINE LIGHT. RESPONSE FROM FORD WAS THAT DUE TO THE LARGE NUMBER OF SENSORS THAT ACTIVATE THE LIGHT, IT WOULD BE IMPOSSIBLE TO TELL WHAT WAS SETTING IT OFF. THEN TOLD FORD TO RUN PCM DIAGNOSTIC TEST TO OBTAIN CODES, DIDN;T KNOW WHAT I WAS TALKING ABOUT. FINALLY GOT THEM TO DO IT, AND IT CAME UP WITH FAULTY O2 SENSOR. REPLACED SENSOR, AND PROBLEM PERSISTED. WENT BACK, RAN TEST, CAME BACK WITH SAME RESULTS. FORD HAS BEEN NO HELP, CONTACTED FORD, SAID NOT SAFETY RELATED, THEREFORE NOT THEIR PROBLEM. WILL NEVER BUY A FORD AGAIN. *AK
SPEEDOMETER DOES NOT WORK PROPERLY, RESULTING IN INCORRECT MILES. DEALER HAS BEEN CONTACTED.*AK *SLC
STEERING WHEEL WOULD INTERMITTENTLY LOCK UP DURING OPERATION OF VEHICLE TRAVELING AT ANY SPEED. STEERING WHEEL WILL LOCK UP WHILE TRAVELING FIVE MPH, AND TURNING INTO A DRIVEWAY OR WHILE TRAVELING ON THE INTERSTATE AT HIGH SPEEDS. DEALERSHIP HAS EXAMINED VEHICLE, AND DETERMINED THAT A "BOOT" AROUND A JOINT IN THE STEERING COLUMN HAD DETERIORATED FROM EXPOSURE TO SAND. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
THE SPRING IN THE SEAT BELT RELEASE BUTTON DOES NOT WORK. THERE IS NO TENSION OR RESISTANCE ON THE BUTTON. THE BUTTON FLOPS UP AND DOWN IN THE BUCKLE. THE SEAT BELT WILL NOT STAY FASTENED IN THE BUCKLE. THE SEAT BELT TONGUE DOES NOT CATCH AND REMAIN FASTENED IN THE BUCKLE.
EVERYNOW AND THEN THE 4X4 LIGHTS FLASH, WHILE IN 2 WHEEL DRIVE, WINDOWS WON'T ROLL UPOR DOWN. GOES AWAY AFTER A FEW MINUTES. FORD REPLACED IGNITION, BUT IT STILL DOES IT. DEALER WAS A BAD DEALER AND DID NOT KNOW WHAT WAS CAUSING PROBLEM BUT REPLACED IGNITION ANYWAYS.*AK
NUMEROUS ATTEMPTS TO RELEASE THE BELT BUCKLE FROM THE LOCKING HOUSING MECHANISM FAILED AND THE FABRIC PORTION OF THE SEATBELT HAD TO BE CUT OFF, LEAVING THE BUCKLE IN THE LOCKING MECHANISM. *AK
SPARE TIRE IS SMALLER IN WIDTH AND IN DIAMETER THAN REGULAR VEHICLE TIRE. SPARE TIRE SIZE IS P22570R15 WHILE REGULAR TIRE SIZE IS P25570R16. CONSUMER CALLED AND ASKED A FIRESTONE DEALER WAS THIS SAFE AND DEALER STATED THAT IT WAS NOT SAFE TO DRIVE WITH DIFFERENT SIZE TIRES ON VEHICLE, CONSUMER WAS ALSO INFORMED THAT DOING SO COULD RUIN THE DIFFERENTIAL. CONSUMER STATED THAT ACCORDING TO FORD, THIS IS STANDARD EQUIPMENT.*AK *TT
FORD WON'T REIMBURSE ME FOR HAVING MY TIRES REPLACED BECAUSE I HAD IT DONE 29 DAYS BEFORE THEY STARTED THEIR START DATE. EVEN THOUGH I FELT OUR LIVES WERE IN DANGER DRIVING ON THOSE TIRES.*AK (TIRESIZE: 255/16)
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Ford Explorer → · Every Explorer year → · How the figures are calculated →