WHILE BACKING INTO GARAGE THE DRIVER'S SEAT SUDDENLY AND FORCEFULLY FELL BACK. THE THICK STEEL SEAT BOLT RESPONSIBLE FRO HOLDING THE SEAT SECURELY HAD BROKEN IN HALF. *BF WHEN THE SEAT COLLAPSED THE CONSUMER LOST SOME CONTROL OF THE VEHICLE WHICH CAUSED THE DRIVER'S SIDE OF THE VEHICLE TO SCRAPE AGAINST THE GARAGE. *NM
1994 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →
THE TRANSMISSION ON THE 1994 FORD EXPLORER APPEARS TO BE DEFECTIVE. THEY FAIL AFTER ONLY BETWEEN 75,000-125,000 MILES. *JB
1) SMELLED BURNING ELECTRICAL INSULATION WHILE DRIVING IN A RESIDENTIAL AREA OF IDAHO FALLS, ID. PREVIOUSLY THAT DAY, THE VEHICLE HAS BEEN DIFFICULT TO START ON ONE OCCASION. MULTIPLE VEHICLE STARTS AFTERWARDS HAD BEEN WITHOUT INCIDENT.*AK 2) PULLED OVER TO THE SIDE OF THE ROAD TO INVESTIGATE. FOUND THE ALTERNATOR OUTPUT WIRE GLOWING RED AND THE INSULATION BURNING. IMMEDIATELY STOPPED THE ENGINE, AND REMOVED THE BATTERY CABLES. ALTERNATOR WAS TOO HOT TO TOUCH (THEREFORE > 140F). 3) REPLACED THE ALTERNATOR. REMOVED SIX INCHES OF BURNED UP ALTERNATOR OUTPUT WIRE (#6 AWG) AND THE CONNECTION LUG (#6 AWG W/ 1/4" POST). RELUGGED THE OUTPUT WIRE AND INSULATED THE LUG WITH ELECTRICAL TAPE AND HEAT SHRINK TUBING. NOTED THAT THE CONNECTION LUG HAD SHORTED TO THE ALTERNATOR FRAME BY THE EVIDENCE OF MELTED ALUMINUM FROM THE ALTERNATOR ON THE LUG. THE FACTORY INSTALLED LUG WAS NOT INSULATED BETWEEN THE LUG SHAFT AND THE ALTERNATOR CASE. IT WAS PROTECTED ON ITS EXTERNAL SIDE BY A BOOT SLIDE ON BOOT. OLD PARTS AND PICTURES ARE AVAILABLE.
1994 EXPLORER 4.0 V6 AUTOMATIC TRANSMISSION REBIULT 3 TIMES IN PAST YEAR .COUNTLESS TIMES VEHICLE HAS STALLED ACTING AS IF THE FUEL PUMP QUIT, FUEL PUMP REPLACED, COIL PACKS REPLACED, RELAYS REPLACED. ONCE ON THE HIGHWAY AT 70 MPH, ANOTHER TIME WHILE PULLING INTO TRAFFIC. USUALLY UPON START UP. AIR CONDITIONER SWITCH SHORTED OUT, SAW BURNED WIRES ON SWITCH UPON REPLACEMENT. ANTIFREEZE SPEWED OUT FROM SIDE OF MOTOR, ASSUMED TO BE AROUND HEADS BUT HAS NOT BEEN TO SHOP YET.*AK
WINDSHIELD WIPERS FAILED INTERMITTENTLY. DEALER COULD NOT DUPLICATE THE PROBLEM. *AK THE POWER WINDOWS WORKED INTERMITTENTLY. *JB
WHEN APPLYING THE BRAKE AT 10-20 MPH VEHICLE VIBRATED. VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS, AND DEALER REPLACED BOTH FRONT ROTORS/ REAR DRUMS AND FRONT PADS TWICE, BUT PROBLEM RECURRED. *AK
WHILE APPLYING THE PARKING BRAKE ON A INCLINE OR FLAT SURFACE. THE EMERGENCY BRAKE FAILED WITHOUT WARNING. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THE BRAKE MECHANISM NEEDED REPLACEMENT. THE CONSUMER INFORMED THE MECHANIC ABOUT RECALL(94V169001). THE MECHANIC INFORMED THE CONSUMER THAT THE RECALL WAS NOT FOR THIS VEHICLE. *JB
ON 14 APRIL 2003 I PAID FOR SERVICE ON AN "INTERMITTENT START" PROBLEM; CHECKED THE BATTERY CHARGING SYSTEM, THE ALTERNATOR, AND TESTED THE BATTERY.PAID FOR LABOR $76.50 AND $79.95 FOR BATTERY ASSY . HERE IT IS 2004 AND THE PROBLEM WAS NOT FIXED BUT HAS GOTTEN WORSE. PURCHASED TWO NEW ALARM/ENTRY DEVICES (FOBS) ON 29 JUN 04 BECAUSE WE WERE TOLD BY ONE OF THE MECHANICS THAT THE NEW DEVICES SHOULD SOLVE THE PROBLEM. THIS BILL CAME TO $211.10. ALREADY PAID $70.65 ON OR ABOUT APRIL 28, 2004 FOR A DIAGNOSTIC TO FIND OUT WHAT THE PROBLEM WAS AND TOLD THE REPAIR PART NEEDED COST $210. I WAS UPSET AND ONLY PAID FOR THE DIAGNOSTIC. I'M GLAD WE DIDNT PAY FOR THAT PART, BECAUSE EACH SUCCESSIVE TIME, THE SOLUTION TO THE "PROBLEM" HAS BEEN DIFFERENT AND COST ADDITIONAL MONEY. NOTHING THE MECHANICS HAVE DONE HAS RESOLVED THE PROBLEM; ONLY MADE THINGS WORSE AND THE COST HAVE TOTALED $814.67 FOR THIS PROBLEM SO FAR. THE MECHANIC SAID THE VEHICLE NOT STARTING BACK UP AFTER IT HAS BEEN TURNED OFF IS TIED IN TO THE ALARM SYSTEM. THEY HAVE REPLACED THE ANTI THEFT CONTROL MODULE ON 26 JULY 2004, $368.82. NOW THE WIRING IS NOT PERFORMING, AS IT SHOULD!!! VEHICLE IS NOT STARTING AGAIN, THE INTERIOR LIGHTS WON'T GO OUT WHEN THE VEHICLE IS TURNED OFF AFTER IT WAS "FIXED", BRAKE LIGHTS COME ON, AND CHECK ENGINE LIGHT ALSO COMES ON; SEEMS TO HAVE A WIRING/ELECTRICAL PROBLEM NOW. MR. LEE HIGGS, RED TEAM SERVICE MANAGER, HAD THE FUSE TO THE INTERIOR LIGHTS TAKEN OUT SO THE LIGHTS WONT DRAIN THE BATTERY
I BOUGHT MY 1994 FORD EXPLORER (4WD) IN MAY OF 1999 AND HAVE HAD NUMEROUS PROBLEMS SINCE. THE VEHICLE HAD APPROXIMATELY 50900 MILES WHEN I BOUGHT IT. IT NOW HAS 89000 MILES. I HAVE REPLACED THE BRAKE ROTORS TWICE AND REPLACED THE BRAKE PADS THREE TIMES. THE LAST TIME I COMPLETED BRAKE WORK WAS BECAUSE THE LEFT FRONT CALIPER OVERHEATED AND FAILED. I THEN REPLACED BOTH FRONT CALIPERS. THERE IS A BAD VIBRATION PROBLEM AT SPEEDS OF 55-67 MPH. I RECENTLY PURCHASED FOUR NEW TIRES, HAD THEM BALANCED, HAD THE FRONT END ALIGNED, AND REPLACED THE SHOCKS TO FIX THIS PROBLEM. IT STILL VIBRATES AT THE ABOVE MENTIONED SPEEDS. ALSO, THE VEHICLE HAD NUMEROUS PROBLEMS WITH THE PCM (CHECK ENGINE LIGHT). I REPLACED THE PCM AS A LAST RESORT BECAUSE I HAD ALREADY REPLACED ALL THE SENSORS THAT COULD HAVE BEEN CAUSING THE PROBLEM. REPLACING THE PCM CORRECTED THE PROBLEM FOR ABOUT A YEAR, BUT NOW THE CHECK ENGINE LIGHT COMES ON AGAIN DURING INITIAL STARTING AND THEN GOES OUT AFTER DRIVING ABOUT 2-3 MILES. I ALSO HAVE A SOUND COMING FROM MY AIR VENTS WHEN THE A/C IS TURNED ON. NOW FOR MY MOST RECENT PROBLEM. THE TEMPERATURE GAUGE WAS READING HOTTER THAN NORMAL SO I OVERHAULED THE COOLING SYSTEM INCLUDING: NEW THERMOSTAT, NEW COOLING FAN (OLD ONE WAS CRACKED ALL AROUND THE HUB), NEW FAN CLUTCH, NEW RADIATOR, NEW ENGINE COOLANT TEMPERATURE SENSOR, AND NEW FLUID FLUSH AND REFILL. THE TEMPERATURE GAUGE STILL READS THE SAME. I HAVE NO IDEA WHAT TO DO NOW. ANY RECALL INFORMATION YOU COULD PROVIDE WOULD HEL
CONSUMER WAS INVOLVED WITH THE FIRESTONE RECALL OF TIRES FOR BLOW OUTS. WHILE DRIVING 60 MPH DRIVER'S SIDE TIRE BLEW OUT, RIPPING ACROSS THE MIDDLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL WITHOUT ANY COLLISIONS THESE TIRES WERE MANUFACTURED BY GENERAL, SERIES GENERAL AT, /P2357515. *AK
THE CABLE THAT HOLDS THE SPARE TIRE UNDER MY TRUCK BROKE WHILE DRIVING. I HAPPENED TO LOOK IN MY REARVIEW MIRROR AND SAW MY SPARE DISEMBARK FROM THE TRUCK ROLLING DOWN THE ROAD. FORTUNATLEY I WAS TRAVEL ON A LIGHTLY USED ROAD AND THERE WAS NO ONE BEHIND ME. CAN ONY IMAGINE WHAT MAY HAVE HAPPENED IF IT OCCURRED ON THE FREEWAY. I CURRENTLY HAVE IT IN FOR REPAIR AND AM TOLD AT MY COST. FORD SHOULD OWN UP TO THIS FLAW BEFORE SOMEONE IS SEROIUSLY HURT. *JB
1994 FORD EXPLORER. CABLE HOLDING SPARE TIRE BROKE WHILE DRIVING AND DROPPED THE SPARE TIRE ON TO THE ROAD SURFACE. *AK
WHILE VEHICLE WAS IDLING IT POPPED INTO REVERSE AND ROLLED INTO A PARKED VEHICLE. TRANSMISSION SLIPPED INTO REVERSE AND CAUSED THIS MISHAP. VEHICLE IS CURRENTLY PARKED, AND CONSUMER IS AFRAID TO DRIVE IT. *AK
THE OWNER'S VEHICLE HOLDS THE SPARE TIRE UNDER THE CHASSIS AND IS HELD IN PLACE BY A CABLE. THE CABLE SNAPPED RELEASING THE SPARE TIRE INTO TRAFFIC. OWNER WAS UNABLE TO RETRIEVE THE TIRE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
THE SPARE TIRE WAS HELD UNDER THE VEHICLE BY A CABLE. THE CABLE CORRODED, AND THE SPARE TIRE MALFUNCTIONED. *AK
THERE WAS NO WARNING. MY 1994 FORD EXPLORER CAUGHT ON FIRE AND WAS TOTALLY DAMAGED DUE TO A RECALL ON A MIRROR HARNESS SWITCH. FORD WAS NOTIFIED AND ADMITTED FAULT. THEY AGREED TO SEND ME A CHECK AND CLOSED THE ACCOUNT BEFORE ANYTHING WAS EVER SENT OUT TO ME. *AK
CONSUMER STATED THAT DURING CHRISTMAS SHE AND HER CHILDREN WERE TRAVELING WHEN REAR DEFROSTER OVERHEATED. CONSUMER TRIED TO CUT IT OFF, BUT THE SWITCH DID NOT WORK. WHILE SHE WAS TRYING TO SHUT IT OFF REAR WINDOW EXPLODED AND BLEW OUT. *AK *NM
I HAD THE FUEL SYSTEM ON MY 1994 FORD EXPLORER REPLACED BY PEP BOYS IN CRESTWOOD, ILLINOIS. TODAY I LEARNED THAT THEY HAD BOTCHED THE JOB TO THE POINT THAT GASOLINE WAS BEING SPRAYED ONTO THE MANIFOLD OF THE VEHICLE WHICH COULD HAVE RESULTED IN A FIRE OR AND EXPLOSION. WHY IT DIDN'T HAPPEN IS SERENDIPITY FOR ME. WHEN I CALLED PEP BOYS THEY INFORMED ME THAT THEY DON'T INSPECT THEIR WORK. NEITHER THE TECHNICIAN, THE SUPERVISOR, OR ANY KIND OF QUALITY CONTROL MECHANISM CHECKS FOR DEFECTIVE WORK. SUCH A LACK OF CONTROL, PARTICULARLY WHEN DEALING WITH THE FUEL SYSTEM, REPRESENTS A SUBSTANTIAL THREAT TO ANYONE WHO HAS WORK DONE AT PEP BOYS.*AK
WHILE DRIVING, THE CONSUMER HEARD FUEL SPLASHING AROUND IN THE TANK, WHICH CAUSED FUMES TO COME THROUGH THE VENTS. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO STATED THE GAS TANK WAS GETTING SOAKED FROM THE FUEL LEAKAGE. THE FUEL TANK WOULD NEED TO BE REPLACED. *JB
WHILE DRIVING AT 25 MPH, THE CONSUMER HEARD A LOUD POP. THE PADDED SHIELD OF THE SEAT BROKE AND EXPOSED A LARGE SPRING. THE BABY WAS IN THE SEAT AT THE TIME OF THE MALFUNCTION. *NM *NM
RECALL 97V083000 CONCERNING REMOTE POWER MIRROR SWITCH WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. WHILE PULLING INTO A DRIVEWAY MIRROR CONTROLS BEGAN TO SMOKE. MOMENTS LATER, FIRE WAS STREAMING FROM THE MIRROR ITSELF, CONSUMING THE ENTIRE VEHICLE. *AK
I WAS INVOLVED IN AN ACCIDENT. I REAR ENDED THE CAR IN FRONT OF ME DOING 25+ MPH. MY SEAT BELTS DID NOT LOCK UP AND MY AIR BAGS DID NOT DEPLOY. MY PASSENGER AND MYSELF WERE BOTH HURT IN THE ACCIDENT. I WOULD LIKE TO KNOW IF THERE ARE KNOWN PROBLEMS WITH THIS IN OTHER 1994 FORD EXPLORERS.*AK
1994 FORD EXPLORER XLT 4 WD THE PLASTIC FUEL TANK HAS DEVELOPED A SEVERE FUEL LEAK,,,NOT SAFE TO DRIVE, WAS A RECALL DONE ON THESE ? *JB
DOOR HANDLES ON PASSENGER SIDE INTERIOR BROKEN. TRANSMISSION SLIPPING. *AK
WHILE DRIVING ON HIGHWAY VEHICLE CAUGHT ON FIRE.*MR WHILE DRIVING THE CONSUMER NOTICED SMOKE IN HIS REAR VIEW MIRROR. THE CONSUMER PULLED OVER, EXITED THE VEHICLE, LOOKED UNDER THE CAR AND NOTICED FLAMES COMING FROM UNDER THE ENGINE. A PASSER BY AND A SAFETY CREW ATTEMPTED TO EXTINGUISH THE FIRE BUT WERE UNSUCCESSFUL. THE CONSUMER REMOVED PERSONAL BELONGINGS FROM THE VEHICLE BEFORE IT BECAME TOTALLY ENGULFED IN FLAMES. *PH *NM
I ALREADY SENT A LETTER ABOUT THIS TO FORD WITH A CC: TO YOU FOLKS. MY COMPLAINT IS REGARDING THE ACCELORATION CABLE ON MY FORD EXPLORER AND YOU SHOULD HAVE THE LETTER ON FILE FROM NOVEMBER 7TH. FORD DID RESPOND (A MONTH LATER) BUT ARE NOT TAKING ANY ACTION ON IT.
CONSUMER WOULD LIKE TO KNOW WHAT EFFORTS WERE BEING MADE TO GET FORD/ FIRESTONE TIRE, AND RUBBER MANUFACTURER'S TO ISSUE REIMBURSEMENTS TO CONSUMERS WHO HAD TO PAY FOR REPLACED TIRES. MANUFACTURER REFUSED TO HONOR NHTSA RECALL # 00T005000. *AK
1994 FORD EXPLORER EXPERIENCED RAPID ACCELERATION AND LOST OF BRAKING ABILITY. *MR THE ACCELERATOR CABLE WAS REPAIRED FOR THE SECOND TIME AND THE MECHANIC PLACED A WIRE TIE ON IT TO HOLD IT IN PLACE. *SCC *JB
MY DRIVER-SIDE, REAR TIRE TREAD SEPARATED. (SEMPERIT BRAND P235/75R15 (THIS BRAND IS NOT ON YOUR DROP DOWN MENU!)) ON MY 1994 FORD EXPLORER CAUSING DAMAGE TO MY CAR (NAMELY THE REAR QUARTER PANEL.) I WAS ABLE TO CONTROL THE CAR AND THUS NOT HIT ANYTHING ELSE. THE TIRES HAD 24,000 MILES ON THEM. THIS HAPPENED DURING THE FORD/FIRESTONE NEWS. FORD WOULD NOT PAY TO REPLACE THE TIRES AND THE COMPANY SEMPERIT IN NOWHERE TO BE FOUND IN THE US. *AK
1994 FORD EXPLORER CAUGHT ON FIRE, JUST AFTER WIFE AND BABY GOT OUT OF VEHICLE. IT BURNED THE DRIVER SIDE DOOR, AND PART OF THE DASH. NHTSA CAMPAIGN #97V083000, I THINK IS RELEVANT, AND RESPONSIBLE FOR THIS ACCIDENT. I NOTIFED FORD OVER 3 WEEKS AGO, AND THEY KEEP TELLING ME CONSUMER AFFAIRS WILL CALL, BUT THEY NEVER HAVE YET. *LA
CONSUMER STATED WHILE ADJUSTING THE FRONT DRIVER'S SEAT THE "SEAT BACK" BOLT SHEARED OFF AND CAUSED THE SEAT TO COLLAPSE BACKWARD. MR. THE CONSUMER DISCOVERED THERE WAS A RECALL REGARDING THIS ISSUE, HOWEVER, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB
RECALL 03V281000 CONCERNING VEHICLES EQUIPPED WITH HIGH BACK SEATS. DEALER WOULD NOT REPAIR BECAUSE VIN WAS NOT INCLUDED. *AK
WHILE DRIVING AT 20 MPH DRIVER HEARD A LOUD NOISE COMING FROM REAR OF VEHICLE. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND FOUND OUT THAT THE RIMS LOST FOUR OF IT'S FIVE STUDS.*AK
I HAVE A 1994 FORD EXPLORER XLT. WHILE DRIVING WITH THE CRUISE CONTROL ON, I PUSH THE BRAKE PEDAL AND THE CRUISE CONTROL DOES NOT DISENGAGE. THE ENGINE, OR RPM'S, DOES NOT REV UP, BUT AS SOON AS I LET OFF THE BRAKE PEDAL, THE CAR RESUMES SPEED TO THE PREVIOUS SPEED SETTING. THE SPEEDOMETER WAS REPLACED A FEW YEARS AGO, AND NEEDS REPLACING AGAIN, BUT COULD NEW CABLES HAVE BEEN PUT IN, WHICH WOULD BE RELATED TO THE RECALL NO. 03S03? THIS CRUISE CONTROL PROBLEM IS CONTINUING. I HAVE TO PRESS THE CRUISE CONTROL "OFF" BUTTON WHEN THERE IS A NEED TO BRAKE.*AK
VEHICLE IS 1994 FORD EXPLORER. FOR THE THIRD TIMEIN TWO YEARS, THE BRACKET THAT HOLDS THE DRIVER SEAT TO THE FLOOR HAS BROKEN AND HAD TO BE REPLACED. NO ONE WAS INJURED ONLY BECAUSE THE BRACKET FRACTURE WAS NOTED. IF THERE HAD BEEN AN ACCIDENT, THE ENTIRE SEAT WOULD HAVE SEPARATED FROM THE FLOOR AND INJURY WOULD BE LIKELY.
GASOLINE GUAGE WORKS INTERMITTENTLY OR NOT AT ALL, 4 WHEEL DRIVE DOES NOT WORK, PASSENGER WINDOW IN FRONT SIDE DOES NOT WORK. *AK
CONSUMER STATES THAT DRIVER'S SEAT IS BENDED, MECHANISM BRACKET BROKE. DEALER REPLACED IT, AND IT BROKE AGAIN. *AK
CONSUMER STATES THAT ELECTRICAL CURRENT THAT RUNS THROUGH THE AUTOMATIC PASSENGER'S SIDE DOOR IS SO STRONG THAT IT CAUSES PASSENGER'S ARM TO BE BURNED. *AK
GAS GAUGE NOT FUCNTIONING FOR MOST 1994 FORD EXPLORERS. *PH
ON FOUR SEPARATE OCCASIONS, MY EXPLORER HAS STALLED AFTER DRIVING IT FOR AWHILE, IT WOULD RESTART AFTER ABOUT AN HOUR. THE ENGINE WOULD TURN OVER BUT NOT FIRE.S THERE A RECALL? THE CASE IS HOWARD VS. FORD 763785-2. *AK
THE VEHICLE WAS TAKEN FOR INSPECTION TO AN INDEPENDENT REPAIR SHOP. CONSUMER NOTICED, AFTER RECEIVING THE VEHICLE THAT IT WAS NOT DRIVING RIGHT. CONSUMER PULLED OVER, AND PUT VEHICLE IN PARK. AFTER A FEW MINUTES, CONSUMER STARTED THE VEHICLE AND TRIED TO PUT THE VEHICLE INTO THE REVERSE. THE SHIFTER WENT PASSED ALL THE GEARS AND WOULD NOT MOVE. *AK
WHILE DRIVING AND WITHOUT WARNING, THE REAR DRIVER SIDE TIRE SHREDDED. DEALER NOTIFIED SIZE#23575R15 PLEASE PROVIDE THE DOT NUMBER. CRAVEN TIRES SAID THERE WAS A SLOW LEAK CAUSED BY A CUT IN THE TREAD. COOPER TIRES HAD TO BE REPLACED WITH NEW TIRES BY FIRESTONE. *AK *CB *JB
ABS LIGHT ON. BRAKES FAILED DURING SUDDEN STOP. USING EXCESSIVE COOLANT. PROBLEMS STARTING. *NLM
TRUCK HAS BEEN DYING FOR THE LAST SEVERAL YEARS. EITHER WHEN IT GET TO HOT OUT SIDE OR IT JUST NEEDS TO TAKE A LITTLE BREAK. THEN WANT START UNTIL IT FEELS LIKE IT SHOULD. WHETHER ITS RUNNING OR WHEN I START IT UP. CHECKED THE FUEL PUMP, CHANGED THE SPARK PLUGS,WIRES, BATTERY CABLES, EVERYTHING BUT, IGNITION MODULE. WHICH I'M DOING TOMORROW. *NLM
SPARE TIRE WAS STORED UNDER THE BODY IN THE REAR OF THE TRUCK. CONSUMER WAS ABOUT TO CHANGE LEFT REAR FLAT TIRE AND NOTICED THE SPARE TIRE WAS MISSING. THE CABLE FROM WHICH THE TIRE WAS SUPPORTED, WAS DANGLING FREELY WITH NO TIRE. MY SPARE TIRE MUST HAVE FELL OFF THE TRUCK WHILE DRIVING WITHOUT MY NOTICING IT. I LOOKED IN THE OWNERS MANUAL AND THERE IS NO MENTION OF MAINTAINING THE SPARE TIRE HOLDER. *TT
WHILE TRAVELING ON THE HIGHWAY THE LIFTGATE BRACKET BROKE. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM.*AK
WHILE VEHICLE WAS PARKED THE MIRROR SWITCH CAUGHT FIRE. *TT
MY TRUCK JUST SHUT OFF BY THE PARKING TO MY HOME. I CAN'T AFFORD BUY $7,000.00 FOR REPAIR AUTO AT FIRESTONE BECAUSE THEY WANT SO MORE MONEY. THEY DID TOOK OFF BY ITSELF THEN MY TRUCK DIDN'T FINISH AND NEED TO WORK MORE FOR ENGINE MOTOR AND BRAKE. *NLM
WHILE DRIVING THE VEHICLE TIRES WOULD SHAKE. *NLM
I OWN A 1994 FORD EXPLORER AND ON TWO SEPARATE OCCASIONS WITHIN THE LAST 18 MONTHS, SMOKE HAS POURED OUT OF THE AIR CONDITIONING SYSTEM, SMELLING LIKE BURNING LEAVES. ON THE FIRST OCCASION, I HAD THE VEHICLE SERVICED BY GAINESVILLE FORD AND THEY CLEANED OUT LEAVES FROM THE SYSTEM THAT APPARENTLY HAD BEEN SUCKED IN THROUGH THE AIR INTAKE. THEY CLEANED IT, BUT DID NOT FIX THE ROOT CAUSE. NOW, APPROXIMATELY 18 MONTHS LATER, I HAD THE SAME ISSUE. AGAIN, GAINESVILLE FORD CLEANED DEBRIS OUT OF THE SYSTEM, BUT HAVE NOT DONE ANYTHING TO PREVENT RECURRENCE. I HAVE SPENT APPROXIMATELY $400 ON REPAIRS FOR BOTH OCCASIONS. FORD KNOWS THAT THIS IS A DESIGN FLAW, BUT REFUSED TO MAKE ANY ALLOWANCES ON THE REPAIR COST AND WORSE YET, CONTINUE TO TAKE NO ACTION TO KEEP THIS FROM HAPPENING AGAIN AND AGAIN. I FEEL I WAS LUCKY THAT THE SYSTEM DID NOT ACTUALLY CATCH ON FIRE. MY VEHICLE IS NOT PARKED UNDER TREES AND IS ACTUALLY GARAGE KEPT, SO THIS ISSUE IS ABSOLUTELY A RESULT OF POOR DESIGN AND NOT DUE TO ABUSE OR LACK OF ATTENTION BY THE OWNER. *NLM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1994 Ford Explorer → · Every Explorer year → · How the figures are calculated →