Page 4 of 25 · complaints 151–200 of 1,207

1994 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →

Visibility › Defroster/Defogger/Hvac System › Fan/MotorFire
Filed Jan 11, 2002AL

HEATER BLOWER RESISTOR BLEWOUT, CAUSING VEHICLE TO CATCH ON FIRE, FORD EXAMINED VEHICLE, AND FOUND LEAVES AND HEATER PLUG RESISTOR TO BE THE CAUSE. *JG

Parking Brake › Conventional
Filed Jan 10, 2002CA

SAME PROBLEM AS RECALL, NHTSA ID # 94V169000. FORD CLAIMS THE RECALL WORK WAS DONE (PER THEIR COMPUTER RECORDS, WHILE THE VEHICLE WAS UNDER PREVIOUS OWNERSHIP IN 1996), ALTHOUGH A FORD (DEALER) MECHANIC REPORTS THAT THERE IS NO PHYSICAL EVIDENCE OF THE WORK BEING DONE. I AM CONCLUDING THAT EITHER IT WAS NEVER FIXED, OR IT WAS NOT REPAIRED CORRECTLY. FORD (BOTH LOCAL DEALER AND CORPORATE CUSTOMER SERVICE) REFUSES TO FIX THIS AT NO COST. *AK

Engine and Engine Cooling › Engine
Filed Jan 9, 2002CO

WHILE DRIVING, VEHICLE STARTED LOSING POWER AND FLUID WAS LEAKING FROM OVERFLOW RADIATOR CONTAINER DUE TO A PROBLEM WITH ENGINE HEAD GASKETS. THE HEADS WERE CRACKED, YOU COULD SEE WHERE THE GASKET SEPARATED FROM THE HEAD. *JG *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Jan 7, 2002MA

LATE NOVEMBER, 2001, I NOTICED A GASOLINE SMELL. I TOOK THE CAR TO THE DEALER AND WAS INFORMED THAT THE FUEL SENDER HAD CORRODED AWAY. MY RESEARCH SHOWS OTHER RECALLS OF FORD TRUCKS (AEROSTAR) FOR FUEL SENDERS MANUFACTURED IN THE SAME PERIOD (MY CAR MANUFACTURED APPROX. SEPT. 1993). I HAVE CONTACTED MANUFACTURER AND HAVE RECEIVED NO RESPONSE OTHER THAN CUSTOMER SERVICE SAYING THAT IT WASN'T A DEFECTIVE PART.*AK

Tires › Temporary/Emergency Spare Tire
Filed Dec 17, 2001PA

SPARE TIRE HANGS FROM A WIRE ROPE. THE WIRE ROPE CORRODED AND FAILED, DROPPING THE THRE & WHEEL WHILE MOVING. REPORTED TO FORD AT 800 392 3673, BILL OPERATOR NUMBER 2072. WHILE ACKNOWLEDGING HAZARD, HE SAID THERE WAS NO PROGRAM, AND WOULD BE NO FOLLOW UP. *AK

Engine and Engine Cooling › Engine
Filed Dec 8, 2001TX

4.0 L V6 ENGINE BLEW HEAD GASKET AND DUMPED ANTI-FREEZE INSIDE ENG. FORD REMANUFACTURED ENGINE INSTALLED BY LISTED DEALER($4,000BILL) 32,000 MILES LATER THIS ENGINE DEVELOPED A CRACKED INTAKE MANIFOLD AND LEAKED ANTI-FREEZE INTO THE RODS AND ROCKER ARMS($2,000BILL). *AK

Child Seat
Filed Dec 1, 2001GA

I HAD THE SCARIEST THING HAPPEN TO ME LAST NIGHT . ON MY WAY HOME FROM MY IN-LAWS WITH MY TWO CHILDREN. MY 10 MONTH OLD DAUGHTER GOT OUT OF HER CAR SEAT. I HAVE A CENTURY MODEL 1165ONHS, MAN.062997, THAT WAS BOUGHT FOR MY 3 1/2 YEAR OLD SON AND WAS HANDED DOWN TO HER. THE SEAT IS IN PERFECT WORKING ORDER BUT SHE IS A BIT OF AN ACROBAT. AS I WAS DRIVING DOWN THE ROAD I LOOKED INTO MY REAR VIEW MIRROR AND SAW HER STANDING IN HER SEAT, FACING ME!!! I AM ABSOLUTELY POSITIVE I PUT HER IN HER SEAT BEFORE WE LEFT MY IN-LAWS A FEW MINUTES PRIOR TO HER ESCAPE. I IMMEDIATELY PULLED OVER AND TIGHTENED THE STRAP FROM THE BACK WITH THE BAR AND PUT HER BACK INTO HER CAR SEAT, KICKING AND SCREAMING MIND YOU. NOT A 1/2 MILE LATER, AS SHE WAS STILL SCREAMING, I NOTICED HER CRYING BECAME MUFFLED. IT WAS EVENING TIME SO I COULDN'T SEE HER IN THE MIRROR I INSTALLED ON THE SEAT IN FRONT OF HER. AGAIN, I IMMEDIATELY PULLED OVER AND WAS TERRIFIED BY WHAT I SAW! SHE HAD AGAIN TWISTED OUT OF HER SEAT AND WAS BEING STRANGLED BY THE WHITE CLASP THAT HOLDS THE 2 STRAPS TOGETHER. SHE HAD TWISTED HERSELF AROUND, THROWN HE LEGS OUT OF THE SEAT TO HER RIGHT AND WAS HANGING BY THE CLASP. FROM HER WAIST DOWN, SHE WAS COMPLETELY OUT OF THE SEAT, HANGING OVER THE SIDE AND STUCK. I HAD MADE SURE THE CLASP WAS HIGH UP ON HER CHEST TO PREVENT HER FROM GETTING OUT, WHICH HAD PREVENTED ENOUGH ROOM FOR HER HEAD TO COME OUT. THE STRAPS WERE ALSO VERY TIGHT ON HER. THEY PULLED HER SHOULDERS DOWN WHEN I STRAPPED HER BAC

Exterior Lighting › Brake Lights › Switch
Filed Nov 27, 2001VA

I HAVE REPLACED THE BRAKE LIGHT SWITCH TWICE. THE CURRENT SWITCH IS MALFUNCTIONING. THE ORIGINAL SWUTCH WAS REPLACED ABOUT 18 MONTHS AGO. THE BRAKE LIGHTS DID NOT COME ON WHEN THE PEDAL WAS DEPRESSED. THE SECOND INCIDENT ABOUT 8 MONTHS AGO THE LIGHTS DID NOT GO OFF WHEN THE PEDAL WAS RELEASED. CURRENTLY THE LIGHTS ARE STAYING ON AFTER THE PEDAL IS RELEASED. ALL THREE INCIDENTS THE BRAKES PERFORMED NORMALLY. THERE IS A SIDE EFFECT THAT OCCURS, THE BROADCAST RADIO WILL CUT OFF INTERMITTANTLY. THIS IS THE WAY I HAVE LEARNED OF THE SWITCH MALFUNCTION. NOTE, BOTH REPLACEMENT SWITCHES WERE PURCHASED AT A REPUTABLE AUTO PARTS STORE AND WERE MANUFACTURED FOR THIS VEHICLE. BOTH SWITCES WERE INSTALLED BY A TRAINED SEVICE TECHNICIAN.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 19, 2001MI

GAS SMELL WAS NOTICED INSIDE AND OUTSIDE THE VEHICLE. THE DEALER HAS BEEN NOTIFIED AND INDICATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN CONTACTED. *AK *NLM

Tires
Filed Oct 13, 2001VA

COMPLETE SIDE OF OUTSIDE TIRE WALL SEPARATED AND BLEW OFF . NO SOUNDS OR WARNING PRIOR TO INCIDENT. TIRE HAD 16,000 MILES ON TREAD AND DID NOT SHOW ANY SIGN OF WEAR.*AK (TIRESIZE: 235R/75/15)

Unknown or Other
Filed Oct 10, 2001MN

CHECK ENGINE LIGHT COMES ON AT TIMES WHEN THE VEHICLE IS TOWING A SMALL TRAILER AND USING THE TRANSMISSION IN DRIVE INSTEAD OF OVERDRIVE. VEHICLE MILEAGE AND DRIVEABILITY/PERFORMANCE SUFFER. O2 SENSORS HAVE BEEN REPLACED BY DEALER WITH NEW YET PROBLEM STILL EXISTS.*AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Oct 2, 2001NY

CONSUMER NOTICED A FUEL LEAK. ALSO, SMELLED FUEL INSIDE VEHICLE. HE TOOK VEHICLE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT SENDING UNIT NEEDED TO BE REPLACED DUE TO FUEL PIPE RUSTING THROUGH. *AK

Tires
Filed Oct 1, 2001MI

THE TIRES WARPED CAUSING SEVERE VIBRATION, THERE WAS ALSO EVIDENCE OF THE TREAD PEELING NEAR THE SIDEWALL, FIRESTONE REFUSED TO HONOR THE TIRE WARRENTY ALTHOUGH THE CONSUMER PROVIDED PROOF OF PROPER ALIGNMENT AND WHEEL BALANCING, AFTER THE TIRES WERE REPLACED THEY WERE SUBJECT TO RECALL, SINCE FIRESTONE REFUSED WARRANTY SERVICE THE CONSUMER WAS UNABLE TO OBTAIN REIMBURSEMENT SINCE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO AUG 9 ON A PRO-RATED BASIS(FIRESTONE RADIAL ATX 15"). NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 24, 2001CA

CAR STALLS CONTINUOUSLY. HAVE TAKEN TO DEALER, DEALER CANNOT DETECT PROBLEM. *AK

Structure › Body › Door
Filed Sep 22, 2001CA

HANDLE SEPARATED FROM DOOR WHEN PULLING DOOR CLOSED. DOOR FELL OPEN INTO TRAFFIC LANE. HANDLE DESIGN DOES NOT INCORPORATE ANY STRUCTURAL ATTACHMENT TO DOOR. HANDLE IS RETAINED SOLELY BY PLASTIC TRIM PANEL SUBJECT TO AGE DETERIORATION. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Sep 21, 2001NY

VEHICLE EXPERIENCED THE 4-WHEEL DRIVE LOCKING UP WHILE TRAVELING CAUSING THE VEHICLE TO SLIDE REPEATEDLY. *YH

Tires › Tread/Belt
Filed Sep 20, 2001FL

THE TREADS BEGAN TO SEPARATE FROM THE TIRES PRIOR TO RECALL NOTICE, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS NOT REIMBURSED THE FULL AMOUNT FOR THE REPLACEMENT TIRES (FIRESTONE). NLM

Power Train › Manual Transmission
Filed Sep 10, 2001FL

WHILE DRIVING, CONSUMER NOTICED SMOKE COMING FROM THE BACK OF THE VEHICLE, AND WAS UNALBLE TO ACCELERATE AND HAD TO COAST TO A STOP, IT WAS DETERMINED THAT A TRANSMISSION WAS NEEDED, HOWEVER TWO YEARS LATER @ 76,000 MILES THERE WAS A ROARING NOISE, CONSUMER TOOK VEHICLE INTO DEALERSHIP AND WAS INFORMED THAT ANOTHER TRANSMISSION WAS NEEDED, AFTER THE SECOND TRANSMISSION WAS INSTALLED CONSUMER BEGAN HAVING PROBLEMS WITH THE PARKING GEAR, THE AUTOMOBIE TOLLED FOWARD, ALSO THERE WAS A LACK OF POWER.*JB

Power Train › Automatic Transmission
Filed Sep 8, 2001IN

TRANSMISSION OVERHEATED CAUSING MAJOR MALFUNCTIONING IN TRANSMISSION.. THIS IS SECOND TIME THIS HAS HAPPENED WITHIN A YEAR AND A HALF. TRUCK HAS NEVER BEEN OFF ROAD TO MY KNOWLEDGE(BODY AND UNDERNEATH ARE IN EXCELLENT CONDITION, I.E. NO RUST). AFTER TALKING TO A FEW REPAIR SHOPS AND DEALERSHIPS I WAS TOLD THAT THIS IS VERY COMMON WITH THE FORD EXPLORER. I HAVE ALWAYS HAD THE VEHICLE SERVICED REGULARLY AND TAKEN PRIDE IN IT'S APPEARANCE. IT RUNS GREAT BUT THERE HAS TO BE A PROBLEM WITH THE MANUFACTURING OF THE TRANSMISSION, OR THIS PROBLEM WOULD NOT HAVE OCCURED TWICE. I STAND BY FORD'S BUT, THIS MAKES ME LEARY OF EVER BUYING ANOTHER FORD PRODUCT THAT THE COMPANY WILL NOT STAND BY. SINCERELY, [XXX].*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Tires
Filed Sep 7, 2001VA

WHILE DRIVING, ONE OF THE CONSUMERS FIRESTONE TIRES FAILED, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE TIRES WERE NOT PURCHASED AT A FIRESTONE RETAILER, THE CONSUMER ALREADY RECIEVED REIMBURSEMENT FOR FOUR OTHER FAULTY TIRES (FIRESTONE P235/75R15 RADIAL ATX). NLM

Vehicle Speed ControlCrash
Filed Sep 4, 2001MI

THROTTLE STICKS IN UP POSITION, REQUIRING A HARD PRESS( STOMP) TO ACTIVATE. THIS LEAD TO A ACCIDENT IN WET WEATHER WHERE THE STOMP LED TO THE VEHICLE SPINNING OUT DURING A TURN. WAS TOLD BY REPAIR SHOP THAT THE BUTTERFLY WAS STICKING AND CAUSING THE PROBLEM. I ALSO HAVE HAD PROBLEMS WITH THE SPEED CONTROLL STAYING ON DESPITE PRESSING THE BRAKE PEDAL. (TIRESIZE: 235/175R15)

Tires
Filed Aug 30, 2001CT

THE TIRES ARE TOO SOFT, THE DECAL ON THE DOOR READS 26 PSI (TIRE INFO NOT GIVEN). NLM

Electrical System › Ignition
Filed Aug 29, 2001GA

WHEN VEHICLE IS BEING DRIVEN WITHOUT WARNING ENGINE COMPLETELY SHUTSDOWN. DEALER HAS DIAGNOSED THE PROBLEM AS A FAULTY IGINITION MODULE. PLEASE GIVE ANY FURTHER DETAILS.*AK

Electrical System › Ignition
Filed Aug 23, 2001MA

THE PROBLEM IS INTERMEDIATE. THE CAR STALLS AT SPEED (60 MPH) OR AT IDLE. ADDITIONALLY WHEN YOU SHUT THE CAR OFF FOR A SHORT PERIOD OF TIME IT WON'T RESTART. IN BOTH CASES IF YOU WAIT 5 - 15 MINUTES THE CAR WILL RESTART. RECENTLY I SPOKE TO FORD WHO SAID SINCE A RECALL HAS NOT BEEN ORDERED THEY WILL NOT RECOGNIZE THE PROBLEM. *AK

Tires › Tread/Belt
Filed Aug 23, 2001OK

PRIOR TO RECALL, CONSUMER EXPERIENCED TREAD SEPARATION AND REPLACED ALL FOUR FIRESTONE ATX/ P235/75R15 TIRES, HOWEVER CONSUMER WAS DENIED REIMBURSEMENT DUE TO THE REPLACEMENT TIRES BEING PURCHASED PRIOR TO JANUARY 1, 2000.*JB

Tires › Tread/Belt
Filed Aug 22, 2001CA

CONSUMER REPLACED ALL FIRESTONE ATX TIRES, P235/75R15, AFTER RECEIVING RECALL LETTER 00T005, FORD AND FIRESTONE ARE GIVING THE CONSUMER A RUNAROUND FOR REIMBURSEMENT, CONSUMER IS REQUESTING REIMBURSEMENT, CONSUMER NO LONGER OWNS VEHICLE. *SLC

Electrical System › Ignition
Filed Aug 21, 2001CA

I HAD DRIVEN APPROXIMATELY 50 MILES ON THE FREEWAY DRIVING 65 TO70 MILES PER HOUR AND HAD GOTTEN OFF THE FREEWAY AND WAS TAKING A SIDE STREET DRIVING 50 MILES PER HOUR WHEN THE TOTAL ELECTRICAL SYSTEM WENT DEAD. THE CAR SEEMED TO BE WARM-IT WAS A HOT DAY AND I HAD BEEN USING MY AIR CONDITIONING TO THE MAXIMUM. I TRIED RESTARTING THE CAR BUT IT WOULD NOT START. AFTER 45 MINUTES THE CAR STARTED UP AGAIN. NOTE! WE HAD THIS SAME PROBLEM WITH THIS CAR ON JULY 9, 1999 AT APPROXIMATELY 96000 MILES ON THE CAR. IF THIS HAD OCCURRED WHILE I WAS DRIVING ON THE FREEWAY I COULD HAVE BEEN BADLY INJURED. I FEEL THAT THIS PROBLEM HAS TO DO WITH A FAULTY IGNITION SYSTEM WHICH HAS DESIGN PROBLEMS.*AK

TiresCrash2 injured
Filed Aug 16, 2001TX

DUE TO TIRE FAILURE ME & MY FAMILY HAD AN ACCIDENT OUR EXPLORER ROLED OVER THREE TIMES. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Aug 16, 2001IA

9 OF 10 LUGS: NUTS: STUDS LOSE OR BROKE. *AK

Engine and Engine Cooling
Filed Aug 16, 2001NJ

ENGINE LIGHTS HAS COME ON SEVERAL TIMES, ENGINE RUNS ROUGH IN GEAR AT IDLE, DEALER COULD NOT DUPLICATE THE PROBLEM, ALSO SERPENTINE BELT WAS REPLACED, AS WELL AS THE EGR PRESSURE SENSOR WHICH WAS STICKING, ALSO THERMOSTAT WAS REPLACED.*JB

Suspension › Front › Shock Absorber
Filed Aug 14, 2001IN

AT SPEEDS OF 55 TO 70 MPH THE VEHICLE SHAKES AND VIBRATES EXCESSIVELY. DEALER RECOMMENDS REPLACING THE MOTOR MOUNTS AND REAR AXLE-TO-FRAME LATERAL SHOCK ABSORBER.*AK

Electrical System › Ignition
Filed Aug 13, 2001FL

IGNITION TURNS OFF WITHOUT WARNING WHILE DRIVING ON I-95. ALSO OCCURS AT SLOW SPEEDS. POWER STEERING AND BRAKES STOP WORKING WITHOUT POWER, MAKING MANEUVERING DIFFICULT. AFTER 10 MINUTES, WILL RESTART. FORD CORP. OFFICE HAS NO RECORD OF PROBLEM, YET IS SETTLING 5 STATE LAWSUIT ACCORDING TO TODAYS NEWSPAPER.*AK

Service Brakes, Hydraulic › Power Assist › Vacuum
Filed Aug 9, 2001WA

BRAKES ARE NOT FUNCTIONING PROPERLY, AND HAD TO REPLACE MASTER CYCLINDER. ALSO, THERE IS MANUFACTURER'S RECALL 96S35 CONCERNING PRIMARY ASSISTANCE BOOSTER FOR 1994 FORD, EXPLORER. HOWEVER, CONSUMER'S VEHICLE IS NOT INCLUDED DUE TO VIN. CONSUMER FEELS AS THOUGH FORD NEEDS TO DO SOMETHING IN NEAR FUTURE.*AK 4 WHEEL DRIVE LIGHT ILLUMINATED AND WOULD NOT GO OFF, DEALER REPLACED SHIFT MOTOR AND SHIFT RELAY. DEALER REPLACED RADIUS ARM BUSHINGS AND CALIPER SLIDE PINS. *SLC

Tires
Filed Aug 7, 2001GA

OWNERS MANUAL INSTRUCTIONS STATES THAT TIRE SHOULD BE ROTATED IN A CRISS CROSS PATTERN. BUT CAR DEALER AND FIRESTONE SAYS THEY SHOULD BE ROTATED FROM FRONT TO BACK. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Aug 7, 2001GA

FLOATING DEVICE LOCATED IN FUEL TANK THAT MEASURES FUEL LEVELS DEVELOPED A LEAK IN IT AND WOULD NOT WORK PROPERLY. CONSUMER PAID FOR FIRST REPAIR, FORD PAID FOR SECOND REPAI, CONSUMER WILL PAY FOR THIRD REPAIR SINCE ONE YEAR WARRANTY HAS EXPIRED, CONSUMER HAS NOT HAD THE PROBLEM REPAIRED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK SHORTED BLOWER RESISTOR CAUSED SMOKE TO COME FROM AC VENTS. NLM

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Aug 5, 2001AZ

MASS AIR FLOW SENSOR HAS FAILED 5 TIMES SINCE 1999. VEHICLES STALL AT LOW/IDLE SPEED AT INTERSECTION PUTTING DRIVER EXPOSED TO REAR AND SIDE IMPACTS. DAUGHTERS HAVE HAD NEAR MISSES THIS YEAR AS THEY WERE USING THE VEHICLE TO GO TO SUMMER SCHOOL IN PHOENIX. THE VEHICLE ALSO LOOSES POWER MOMENTATRILY AT HIGH SPEEDS. RPM DROPS BUT IT KICK BACKS UP AGAIN. PROBLEM IS INTERMITTENT, AND USUALL HAPPENS IN THE SUMMER WHEN THE TEMPERATURE GETS HIGH IN PHOENIX, STARTED IN 1999 AND CHANGING SENSORS HAS NOT HELPED - HAPPENS EVERY SUMMER. THIS TIME I NOTICED THE AMMETER GAGE GO SOUTH WHEN IT INDICATED A LOSS OF POWER. THE VEHICLE STARTS RIGHT BACK UP AFTER STALL WHEN YOU CRANK IT AGAIN

Tires › Tread/Belt
Filed Aug 3, 2001WA

WHILE HAVING TIRES ROTATED, CONSUMER WAS INFORMED THAT THE TIRES ON THE VEHICLE WERE ON THE RECALL LIST, CONSUMER WAS THEN INFORMED BY FIRESTONE DEALER THAT THEY WOULD REPLACE THE TIRES, HOWEVER CONSUMER DISCOVERED THAT THE REPLACEMENT TIRES WERE NOT APART OF THE APPROVED SUBSTITUTION TIRES, CONSUMER DOES NOT FEEL SAFE WITH THE REPLACEMENT TIRES.(FIRESTONE TIRES)*YH

Equipment › Mechanical › Carrier/Rack
Filed Aug 2, 2001MN

SPARE TIRE WAS MISSING, AFTER ARRIVING HOME, CONSUMER NOTICED THAT CABLE HAD RUSTED. *AK *JG

Tires
Filed Jul 31, 2001AZ

PRIOR TO RECALL, CONSUMER REPLACED ALL FOUR TIRES AT HER EXPENSE AND IS NOW SEEKING REIMBURSEMENT.(FIRESTONE TIRE)*JB

Tires
Filed Jul 24, 2001NY

THE CONSUMER WAS REQUESTING REFUND FOR THE FIRESTONE TIRES (00T-005) WHICH WERE HARD TO KEEP INFLATED THUS CAUSING SWAY AND SHIMMY OF THE VEHICLE,FIRESTONE DENIED REFUND STATING THAT THE TIRES WERE PURCHASED PRIOR TO JANUARY 1,2000 (P235/75R15 FIRESTONE ATX). *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jul 20, 2001NJ

LEFT FRONT BRAKE CALIPER LOCKED UP ON DISC WHEN BRAKES WERE APPLIED. THIS IS THE SECOND TIME I'V EXPERIENCED THIS WITH THIS BRAKE SYSTEM. THE FIRST TIME WAS IN 10/98 WITH ONLY 1825 MILES ON THE VEHICLE. AT THAT TIME, THE RIGHT FRONT BRAKE CALIPER LOCKED UP ON THE DISC, BURNING OUT THE PADS, DESTROYING THE DISC AND CALIPER. THE CALIPERS SHOULD NOT BE LOCKING UP LIKE THIS! ON THE CURRENT FAILURE OF THE LEFT CALIPER, THE BRAKES HAD BEEN CHECKED JUST THAT WEEK, AND THE CALIPER SLIDE RAILS CHECKED AND LUBED, WHICH SHOULD HAVE PREVENTEED THE LOCKUP. THERE'S OBVIOUSLY SOMETHING WRONG WITH THE SYSTEM (IT'S ANTI-LOCK) TO BE EXPERIENCING THESE FAILURES ON A CAREFULLY MAINTAINED, EXTREMELY LOW MILEAGE VEHICLE.*AK

Electrical System › Ignition
Filed Jul 18, 2001KY

THIS VEHICLE WILL STOP RUNNING, NO SPUTTERING, JUST LOSE POWER, AT ANY SPEED, AT ANY TIME DURING OPERATION. ONCE, VEHICLE EVEN RESET THE RADIO STATIONS, AS IF THE BATTERY HAD BEEN DISCONNECTED DURING SERVICE. THERE IS NEVER AN INDICATION THAT THE VEHICLE IS GOING TO QUIT. IT THEN TAKES ABOUT 1-2 MINUTES TO START. THE ENGINE WILL TURN OVER, BUT WILL NOT START UNTIL YOU WAIT, WITH THE KEY OFF, FOR THE PROPER AMOUNT OF TIME. THE RADIO STILL WORKS, ALL ELECTRICAL COMPONENTS STILL OPERATE. THIS HAS BEEN HAPPENING SINCE I GOT THE VEHICLE. I HAVE WRITTEN TO YOU ONCE BEFORE CONCERNING THIS SUBJECT, BUT NEVER HEARD BACK. PLEASE RESPOND TO THIS COMPLAINT. I APPRECIATE AND ANTICIPATE AN ANSWER. THANK YOU. JAMIE URQUHART. *AK

Power Train
Filed Jul 5, 2001KS

SPEEDOMETER/ODOMETER INACCURATE AT SPEEDS ABOVE 40 MPH. ODOMETER RECORDS 1.4 MILES PER EVERY MILE AT HIGHWAY SPEEDS AND SPEEDOMETER SHOWS ACTUAL SPEED PLUS 10-25 MPH WITH A BOUNCING NEEDLE. MANY OTHER OWNERS SEEM TO HAVE THE SAME PROBLEM AS LOCAL DEALER MENTIONED LARGE NUMBER OF INQUIRIES FOR THE SPECIFIC PART. *AK

Tires › Tread/Belt
Filed Jul 3, 2001VA

THE CONSUMER WAS SEEKING REIMBURSMENT FOR DEFECTIVE FIRESTONE ATX (SIZE P235/75R15) TIRE THAT HAD FAILED AND WAS ON RECALL (00T-005). *YH

Parking Brake › Indicator Light
Filed Jul 2, 2001OH

I HAVE RECEIVED A COPY OF A RECALL #94S91 AND THE DESCRIPTION ASSOCIATED WITH THIS RECALL IS IDENTICAL WITH THE PROBLEM I HAVE HAD WITH MY VEHICLE SINCE I PURCHASED IT USED IN 6/98. I CONTACTED THE DEALER, AND MANUFACTURER, AND I WAS TOLD MY VIN # IS NOT INCLUDED IN THIS RECALL. I ASKED WHY THE RECALL LIST MY VEHICLE YEAR ,MAKE, & MODEL AND I HAVE THE EXACT SYMTOMS LISTED BUT I WAS BEING TOLD AGAIN IT WAS NOT INCLUDED IN THE RECALL. I WAS TOLD I WOULD NEED TO HAVE THE VEHICLE FIXED AT MY OWN EXPENSE. I DON'T FEEL LIKE I SHOULD BE FORCED TO PAY FOR THIS FIX WHEN MY VEHICLE HAS THE EXACT DEFECT LISTED AND THE EXACT YEAR, MAKE, & MODEL LISTED. I CONSTANTELY HAVE TO CHECK TO SEE IF MY PARKING BRAKE IS ENGAGED BECAUSE AT LEAST HALF THE TIME IT ISN'T BECAUSE THE PEDAL WENT TO THE FLOOR WITHOUT ENGAGING THE PARKING BRAKE. I WOULD APPRECIATE A RESPONSE BACK AND ANY HELP YOU MAY BE ABLE TO OFFER IN THIS MATTER. THANKS YOU VERY MUCH. V. RON DELITERIS.*AK

Equipment › Mechanical › Carrier/Rack
Filed Jun 28, 2001NY

CABLE THAT HOLDS SPARE TIRE UP SNAPPED, AND CONSUMER'S SPARE TIRE BECAME DISENGAGED WHILE DRIVING VEHICLE. CONSUMER FEELS LUCKY THAT THERE WERE NO INJURIES. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFOMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jun 27, 2001OH

FRONT BRAKE PADS BROKE IN HALF ON THREE SEPARATE OCCASIONS. EACH TIME DEALER INSPECTED VEHICLE AND REPLACED PADS. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK

Seats
Filed Jun 25, 2001MI

DRIVER'S SEAT METAL IS FATIGUE AND TORE, CAUSING DRIVER'S SIDE SEAT TO WOBBLE AND SHAKE. CONSUMER FEELS THERE COULD BE GREAT BODILY HARM. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Jun 24, 2001SC

NOTICED THE PEDAL STICKING SEVERAL YEARS AGO, HOWEVER I THOUGHT IT WAS A PROBLEM UNIQUE TO MY CAR AND IT WASN'T SO BAD THAT I NEEDED TO SPEND A LARGE SUM OF MONEY TO FIX IT. HOWEVER, A CO-WORKER TOLD ME THAT HE HAD RECEIVED A RECALL NOTICE COVERING 97-98 EXPLORERS WITH THE SAME PROBLEM. AFTER CONTACTING THE FORD CUSTOMER RELATIONSHIP CENTER AND WAS BASICALLY TOLD NOTHING COULD BE DONE BECAUSE MY MODEL YEAR WASN'T LISTED IN THE RECALL. I FEEL THAT THIS PROBLEM ALSO AFFECTS MY MODEL YEAR AND THAT THE RECALL SHOULD BER EXTENDED TO COVER MY AUTO ALSO. *AK

Power Train › Automatic Transmission
Filed Jun 20, 2001CA

WHILE DRIVING 65 KM THE RPMS WILL GO UP IN RED, AND NOT GO BACK DOWN UNTIL CONSUMER SLOWS DOWN TO ABOUT 30 KM. THEN, SHE CAN FEEL TRANSMISSION KICK IN, AND RPMS GO DOWN. THIS HAS HAPPENED 3 TIMES . MECHANIC STATED TRANSMISSION NEEDED TO BE REBUILT AND UPGRADED. CONSUMER CALLED FORD, AND WAS TOLD THERE WERE A LOT OF COMPLAINTS ON EXPLORER'S TRANSMISSIONS WITH THIS PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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