Page 11 of 19 · complaints 501–550 of 939

1993 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1993 record →

Fuel System, Gasoline › Delivery › Fuel PumpCrash
Filed Dec 14, 1998AZ

THE CONSUMER'S WIFE WAS DRIVING THE CAR ON THE STREET AND ANOTHER CAR CUT IN FRONT OF HER, RESULTING IN COLLISION, ALSO HAD TO TURN THE CAR OFF. THE FUEL SAFETY SHUT-OFF SWITCH DIDN'T TURN OFF. *AK

Suspension
Filed Dec 8, 1998NY

VIOLENT SHAKING STARTS AT ABOUT 63 MPH., *MJS

Suspension › Front › Control ArmCrash
Filed Nov 30, 1998PA

THE CONSUMER IS EXPERIENCING PROBLEMS WITH FRONT END SUSPENSION. WHILE DRIVING VEHICLE STARTED PULLING TOWARDS THE RIGHT ON ITS OWN, CAUSING A LOSS OF CONTROL. THE BRACKET THAT HELD THE CONTROL ARM TO THE FRAME BROKE LOOSE. THE MANUFACTURER HAS BEEN CONTACTED. *AK

Suspension › Front
Filed Nov 30, 1998MD

VIBRATION, SOMETIMES SEVERE, AT APPROXIMATELY 50 MPH AND FASTER. FORD DEALER AWARE OF THE PROBLEM, BUT SAY THEY CANNOT REPAIR. DEALER HAS SUGGESTED THAT TIRES AND SHOCKS BE REPLACED, WHICH I HAVE DONE BUT TO NO AVAIL. HAD FRONT END ALIGNED, LEFT CAMBER SHIM INSTALLED, RADIUS ARM BUSHINGS REPLACED, TIRES BALANCED AND RE-BALANCED, FRONT RIGHT TIRE REPLACED BUT THE PROBLEM STILL PERSISTS. VIBRATION BECOMES SEVERE AT HIGHER SPEEDS. NOT SAFE. I HAVE CONTACTED THE FORD MOTOR COMPANY CUSTOMER SERVICE REP., BUT THEY TELL ME TO SEE THE DEALER! GETTING THE RUN-AROUND. VEHICLE IS ONLY 5 YEARS OLD WITH ONLY 68000 HIGHWAY MILES. THIS SHOULD NOT HAPPEN! I HAVE SPENT APPROXIMATELY $1,000 TO REPAIR THE PROBLEM WITHOUT SUCCESS. PLEASE HELP ME! I AM CONCERNED THAT, WITH ALL OF THE VIBRATION, SOMETHING WILL LOOSEN WHILE I'M DRIVING WITH MY WIFE AND CHILDREN CAUSING AN ACCIDENT. I FEEL THIS IS A DESIGN FLAW AS I HAVE SPOKEN WITH SEVERAL OTHER EXPLORER OWNERS WHO HAVE THE SAME PROBLEM. I DO NOT DRIVE THE VEHICLE HARD. I TAKE EXCELLENT CARE OF THE VEHICLE AND, FOR THE MOST PART, IT HAS BEEN A GOOD VEHICLE EXCEPT FOR THE INCESSANT VIBRATION. I FEEL THAT IT IS THE RESPONSIBILITY OF FORD TO PAY THE PRICE OF REPAIR (OR REPLACEMENT) BEFORE SOMEONE GETS HURT OR KILLED FROM THIS OBVIOUS DESIGN FLAW. ANYTHING YOU CAN DO WILL BE VERY MUCH APPRECIATED. THANK YOU, GREG HALPERN.

Visibility › Defroster/Defogger/Hvac System
Filed Nov 16, 1998CA

WHEN THE HEATER IS TURNED ON, THE THE PASSENGER'S COMPARTMENT IS FILLED WITH SMOKE. DEALER HAS NOT SEEN. *AK

Structure › Body › Door
Filed Nov 7, 1998SC

ON ABOUT 12/1/97 MY RIGHT FRONT INSIDE DOOR PANEL HANDLE TO MY EXPLORER GAVE WAY. THIS OCCURRED WHILE I WAS EXITING MY VEHICLE. I NEARLY FELL OUT OF THE DOOR. I WENT TO THE DEALERSHIP (PALMETTO FORD) WHERE I BOUGHT THE CAR IN 1995. THE AUTO BODY SHOP FOREMAN TOLD ME THIS WAS A REGULAR OCCURANCE WITH FORD EXPLORERS. HE SAID THERE WAS NO KNOWN RECALL FOR THE HANDLE AND THE PRICE TO REPLACE IT WAS ABOUT $600.00 I CALLED THE FORD CUSTOMER SERVICE BUREAU AND LEARNED THE SAME. THEY WERE NOT WILLING TO HELP ANY FURTHER. I ENDED UP PURCHASING ANOTHER PANEL FOR $200.00 FROM A USED PARTS DEALER. THE SAME INCIDENT OCCURRED ON 10/03/98 WITH THE LEFT FRONT DOOR HANDLE. IT IS OBVIOUS TO ALL PERSONS WITH KNOWLEDGE OF THIS VEHICLE (CUSTOMERS, DEALERS, AND REPAIR SPECIALISTS) THAT THIS IS A KNOWN HAZARD AND DEFECT. IN BOTH CASES THE HANDLE (WHICH IS FITTED INTO THE INTERIOR PANEL) BREAKS AWAY FROM THE PANEL WITHOUT NOTICE. THIS MAY CAUSE AN INDIVIDUAL TO FALL DUE TO THE SUPRISE OF THE EVENT. ALSO, IF A MAJOR EVENT SHOULD OCCUR AND THE HANDLE DID BREAK DURING THIS INCIDENT, THE CONSUMER WOULD BE LOCKED INSIDE THE VEHICLE UNTIL HE/SHE OPENED THE DOOR FROM THE OUTSIDE. I AM CERTAIN ONCE YOU INVESTIGATE MY REPORT, YOU WILL FIND IT VERY ACCURATE AND WELL KNOWN TO THE FORD COMPANY, DEALERS, ETC. UNFORTUNATELY, THEY HAVE CHOSEN TO ALLOW THIS DEFICIENCY TO CONTINUE WITH DISREGARD FOR THE SAFETY AND ECONOMIC HARM TO IT'S CUSTOMERS.

Visibility › Defroster/Defogger/Hvac SystemFire
Filed Nov 2, 1998GA

PE98048; BLOWER ASSEMBLY FIRES; WHILE DRIVING WITH THE AIR CONDITIONER ON, SMOKE STARTED COMING OUT OF THE VENTS. TRUCK CHECKED BY DEALERSHIP. DEALER FOUND TH FIRE STARTED IN THE VENTS WHICH WAS CAUSED BY DEBRIS. THE PROBLEM WAS CORRECTED. *AK

Structure › Body › Hatchback/Liftgate › Support Device/Strut1 injured
Filed Oct 30, 1998CA

WHILE HATCH WAS OPEN THE WELD BETWEEN THE BRACKET AND THE HATCH SHEARED CAUSING IT TO FALL ON THE SHOULDERS OF THE DRIVER.

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Oct 29, 1998NC

WHILE DRIVING WITH HEAT ON, VEHICLE FILLED UP WITH SMOKE DUE TO LEAVES GETTING INTO THE HEATER BOX. *AK

Electrical System › 12v/24v/48v Battery
Filed Oct 27, 1998FL

BATTERY EXPLODED.

Tires › Temporary/Emergency Spare Tire
Filed Oct 27, 1998NY

SPARE TIRE IS MOUNTED ON A RIM THAT DOES NOT FIT THE VEHICLE. DEALER REFUSED TO CORRECT THE PROBLEM. *AK.ET.

Power Train › Driveline › Driveshaft
Filed Oct 26, 1998MD

VEHICLE VIBRATES DUE TO TINY IMBALANCES IN DRIVETRAIN. THESE TINY FORCED VIBRATIONS IN DRIVETRAIN BEGIN TO EXCITE RESONANT VIBRATIONS IN EXHAUST SYSTEM. NEED STO REPLACE EXHAUST SYSTEM.

Structure › Body › Tailgate › Hinge and Attachments
Filed Oct 25, 1998PA

REAR LIFT GATE HINGE (WINDOW HINGE ONLY) FAILED. HINGE SNAPPED IN SUCH A MANNER THAT INDICATES CASTING WAS LIKELY BAD AT TIME OF MANUFACTURE OR THAT DESIGN IS FAULTY.

Seat Belts › Front › Buckle Assembly
Filed Oct 20, 1998MO

SEAT BELT BUCKLE WILL NOT RELEASE WHEN NEEDED, CAUSING DRIVER TO BE UNABLE TO RELEASE SEAT BELT WHEN NEEDED. DEALER NOTIFIED, AND WAS UNABLE TO GIVE A REPLY.

Electrical System › 12v/24v/48v Battery
Filed Oct 20, 1998TX

BATTERY/MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR/RADIUS ARM BUSHING/HYDRAULIC LIFT CYLINDERS (REAR DOOR) AND DRIVER'S SIDE MIRROR FAILED.

Suspension › Front
Filed Oct 2, 1998TX

DRIVER EXPERIENCING SHIMMY AND VIBRATION FROM VEHICLE AT 65 MPH. THE TIRES WERE CHANGED OUT, ROTATED BALANCED AND THE PROBLEM HAS NOT BEEN RESOLVED.

Suspension › Front › Shock Absorber
Filed Sep 17, 1998AZ

SHOCKS FAILED CAUSING VIBRATION.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 4, 1998WV

WHILE MAKING A TURN BRAKING SYSTEM MALFUNCTIONED, CAUSING THE BRAKE PEDAL GO TO THE FLOOR AND A GRINDING NOISE, WHICH CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK

Power Train › Manual Transmission
Filed Sep 3, 1998PA

MANUAL 5 SPEED TRANSMISSION FAILURE.

Engine and Engine Cooling › Engine
Filed Sep 3, 1998TX

VEHICLE VIBRATES SEVERELY AT APPROX 65 MPH, RESULTING FROM ENGINE MOUNT PROBLEM THAT FORD IS AWARE OF.

Power Train › Automatic Transmission
Filed Sep 1, 1998CA

WHILE DRIVING THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE HAS BEEN REPAIRED AT PRIVATE MECHANIC. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

Equipment › Appliance › Air Conditioner
Filed Aug 26, 1998MD

AIR CONDITIONER ROTOR LOCKED UP CAUSING DAMAGE TO A/C AND SERPENTINE BELT BURNED.

Structure › Body
Filed Aug 18, 1998FL

CENTER CONSOLE FOLDING ARM PLASTIC SUPPORT BROKE.

Power Train › Automatic Transmission
Filed Aug 12, 1998PA

THE TRANSMISSION FAILED AND LOST SECOND GEAR. TOOK TO DEALER FOR REPAIR. PROVIDE FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Jul 29, 1998IL

ENGINE FIRE. (QC-AW)

Engine and Engine Cooling › Engine
Filed Jul 14, 1998MI

OIL PAN GASKET FAILED, CRANKSHAFT SEAL ASSEMBLY FAILED,RESULTING IN LEAKAGE.

Suspension3 injured
Filed Jul 13, 1998FL

VEHICLE ROLLED OVER DURING VEHICLE COLLISION.

Power Train › Manual Transmission
Filed Jul 7, 1998AZ

MANUAL TRANSMISSION FAILED WITHOUT WARNING AT MODERATE SPEED ON THE FREEWAY.

Visibility › Windshield
Filed Jun 25, 1998NJ

REAR WINDOW BLEW OUT FOR NO APPARENT REASON.

Electrical System › Wiring
Filed Jun 23, 1998TX

ELECTRICAL SHORT IN WIRING FROM IGNITION TO FUEL PUMP.

Vehicle Speed Control
Filed Jun 18, 1998NC

WHILE DRIVING VEHICLE ABOUT 5 MPH AND WHEN TRYING TO ACCELERATE THE VEHICLE DID NOT MOVE OR DID NOT ACCELERATE, LEAVING VEHICLE WITHOUT POWER AND ON POSSIBLE ACCIDENT. *AK

Parking Brake
Filed Jun 9, 1998MA

RECALL WORK ON THE EMERGENCY BRAKE PEDAL CAUSES THE WARNING LIGHT TO STAY ON.

Vehicle Speed Control1 injured
Filed May 26, 1998UN

SUDDEN ACCELERATION RESULTING IN A VEHICLE COLLISION.

Engine and Engine Cooling › Engine
Filed May 23, 1998TN

THE TRUCK HAS A KNOWN DESIGN FLAW CAUSING THE TRUCK TO VIBRATE EXCESSIVELY BETWEEN 52 AND 67 MPH. THE DEALER GRAHAM FORD IN DICKSON LOOKED AT THE TRUCK AND WILL ONLY REPAIR THE TRUCK IF I BUY THE SERVICE KIT AND PAY LABOR. THE SERVICE MANAGER INFORMED ME THIS WAS A KNOWN DEFECT AND THAT THEY HAD TO BUY BACK A TRUCK THEY SOLD NEW ON ONE OCCASION. FORD IS AWARE OF THE PROBLEM AND EVEN SUPPLIED THIS DEALER A KIT WHILE UNDER DEVELOPMENT TO SEE IF FIXED THIS PROBLEM. THIS VIBRATION CAUSES THE TRUCK TO BECOM DIFFICULT TO CONTROL WHILE DRIVE IN THE ABOUT SPEED RANGES.

Power Train › Automatic Transmission
Filed May 22, 1998AR

WHILE TRAVELING AT HIGHWAY SPEEDS THE TRANSMISSION SLIPPED, CAUSING A TOTAL SHUTDOWN, GIVING THE DRIVER NO INDICATION. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

Suspension
Filed May 20, 1998TN

WHILE DRIVING AT 60 MPH, THE VEHICLE VIBRATES, CAUSING LACK OF CONTROL. PLEASE PROVIDE ANY DETAILS. *AK

Visibility › Defroster/Defogger/Hvac SystemFire
Filed May 19, 1998TX

DESIGN OF AUTO HEATER MOTOR SPEED CONTROL IS DEFECTIVE. SPEED IS CONTROLLED BY SWITCHING IN VARIOUS WIRE RESISTORS MOUNTED IN THE AIR PLENUM WITHOUT A PROTECTIVE COVER OVER THE RESISTANCE WIRE ELEMENTS. RESISTORS GET HOT AT LOW MOTOR SPEEDS AND INCINERATE LEAVES OR PAPER IN THE AREA. THIS FIRE MELTS THE PLASTIC HEATER FAN HOUSING, AS WELL AS THE A/C EVAPORATOR. SITE OF ENTRY OF LEAVES IS UNKNOWN, BUT ONE DEALER REP SAID THERE IS A GAP IN THE FENDER WALL. TWO DEALERS' SERVICE WRITERS AND AN INDEPENDENT MECHANIC ACKNOWLEDGED SEVERAL SUCH FIRES IN EXPLORES AND F-150'S A PERFORATED METAL COVER OVER THE RESISTOR ELEMENTS IS MANDATORY.

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed May 5, 1998CA

HYDRAULIC HATCHBACK FAILED.

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 30, 1998MA

UPPER AND LOWER BALL JOINTS FAILED.

Vehicle Speed Control
Filed Apr 21, 1998NC

VEHICLE EXPERIENCED SUDDEN ACCELERATION DUE TO FAILURE OF THE IAC

Visibility › Sun/Moon Roof Assembly
Filed Apr 16, 1998MO

WHILE DRIVING 45 MPH THE SUN ROOF DISENGAGED AND SHATTERED ONTO THE HIGHWAY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 8, 1998UT

THE CALIPERS LOCKED UP, MELTING THE BRAKE LINING. OWNER HAS HAD THE CALIPERS REPLACED FOUR TIMES. DEALER HAS BEEN NOTIFIED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 8, 1998OR

ABS BRAKES ARE NOISY.

Power Train › Automatic Transmission
Filed Apr 7, 1998CA

RUBBER PLUGS ON THE TRANSMISSION SHRINK AND LEAK FLUID.

Power Train › Axle Assembly › Axle Shaft
Filed Apr 3, 1998OH

WHILE DRIVING ABOUT 25-30 MPH, THE DRIVER'S SIDE WHEEL LOCKED UP, CAUSING THE TRUCK TO COME TO A COMPLETE STOP. BOTH FRONT WHEEL BEARINGS HAVE BEEN REPLACED. *AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Apr 3, 1998AZ

WHILE DRIVING THE VEHICLE HAD SOME TYPE OF LEAKS FROM A FILTER, WHERE TRANSMISSION LOST FLUID AND MADE TRANSMISSION FAIL. *AK

Seats
Filed Apr 2, 1998NJ

DRIVER'S FRONT SEAT FAILS BECAUSE THE BOTTOM FRAME ISN'T STRONG ENOUGH. FRAME BENT BACKWARDS FROM NORMAL EVERYDAY USE. SLIDER RAIL ON THE BOTTOM OF THE SEAT SITS BACK AS FAR AS IT CAN GO TO ACCOMODATE DRIVER WHO IS 6'2" IN HEIGHT.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder2 injured
Filed Mar 24, 1998VA

MASTER CYLINDER FAILED RESULTING IN A VEHICLE COLLISION.

Structure › Body › Door › Hinge and Attachments
Filed Mar 20, 1998PA

THE DRIVER'S SIDE DOOR DOESN'T LINE UP TOO CLOSE THE DOOR. HAVE TO PICK UP THE DOOR IN ORDER FOR THE DOOR TO CLOSE. TOOK TO THE DEALER, AND THEY SAID IT MUST BE A FAULTY DESIGN WITH THE MANUFACTURER. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 19, 1998NH

OWNER HAS ABS BRAKES,WHEN BRAKES ARE APPLIED PEDAL GOES TO THE FLOOR. ALSO BRAKES LOCK UP WHEN APPLIED.CAUSE UNKNOWN. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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