Page 10 of 19 · complaints 451–500 of 939

1993 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1993 record →

TiresCrash2 injured
Filed Jul 16, 1999CA

WHILE DRIVING AT APPROXIMATELY 65 MPH DRIVER'S SIDE REAR TIRE BLEW OUT, CAUSING LOSS OF CONTROL. VEHICLE THEN ROLLED OVER 3 TIMES, CAUSING INJURIES. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jul 16, 1999VA

WHILE DRIVING AT 35 MPH, GOING AROUND A CORNER AND APPLYING THE BRAKES, THEY LOCKED UP, CAUSING THE VEHICLE TO SKID, AND CONSUMER HIT A CURB, VEHICLE FLIPPED OVER LANDED ON THE TOP OF THE ROOF OF THE VEHICLE, AND THE PAVEMENT WAS WET. *AK

Structure › Body › Door5 injured
Filed Jul 16, 1999FL

THE DOOR HANDLES ON THE VEHICLE HAVE BROKEN OFF OVER 20 TIMES, RESULTING IN MYSELF AND PASSENGERS FALLING IN AND OUT OF VEHICLE. THE DOOR HANDLE ASSEMBLY IS PART OF THE INTERIOR DOOR AND WOULD COST OVER $300 EACH SIDE. FORD SAID THAT THIS ISN'T A DEFECT. THE HANDLES HAVE BEEN GLUED REPEATEDLY OVER THE LAST SIX YEARS! A DOOR HANDLE SHOULD NOT BREAK OFF WHEN YOU OPEN IT OR CLOSE IT FROM THE INTERIOR! THANKS! *AK

Visibility › Defroster/Defogger/Hvac SystemFire
Filed Jul 15, 1999NY

WHILE DRIVING CONSUMER NOTICED SMOKE COMING THROUGH THE VENTS WHICH RESULTED IN A FIRE. DEALER CLAIMED THAT FIRE WAS DUE TO LEAVES BUILDING UP IN THE VENTS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 15, 1999MN

WHILE DRIVING AN OIL LEAKAGE OCCURRED. IT SMOKED UP THE WHOLE VEHICLE .THEN WE STOPPED AND THE LEAK STOPPED ALSO AND DID NOT REOCCUR. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jul 3, 1999CA

BRAKE PEDAL PRESSED WITH NO BACK PRESSURE NOR BRAKING EFFECT; NO SKID; NO ABS INDICATOR LIGHT/WARNING OF SYSTEM FAILURE.

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 1, 1999NY

WANTAGH FORD, THE SERVICING DEALER HAS ADVISED ME THAT THERE IS INTERNAL ENGINE WEAR/ LOW OIL PRESSURE, AND THAT I NEEDED A NEW ENGINE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 22, 1999NY

EA96017; INTERMITTENTLY ABS BRAKING SYSTEM LOCKED UP WHILE IN USE WHICH COULD HAVE RESULTED A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Jun 16, 1999FL

WHILE TRAVELING VEHICLE CAUGHT ON FIRE IN ENGINE COMPARTMENT WITHOUT ANY INICATIONS, CAUSING DAMAGE TO THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jun 15, 1999NJ

REAR PASSENGERS DOORS ARE NOT OPERATING PROPERLY, THEY DONT OPEN. DEALER HAS BEEN CONTACTED. *AK

Equipment › Mechanical › Carrier/Rack
Filed Jun 9, 1999IL

SPARE TIRE CABLE/HOLDER BROKE OFF RESULTING IN TIRE FALL OFF OF VEHICLE. MJS

Service Brakes, Hydraulic › Foundation Components
Filed Jun 4, 1999NJ

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed May 24, 1999OH

VEHICLE SLIPPED OUT OF GEAR WHILE PARKED. CAUESED DAMAGE TO ANOTHER VEHICLE. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

Vehicle Speed Control
Filed May 18, 1999OR

WHILE DRIVING THROTTLE GOT STUCK IN WIDE OPEN POSITION, CAUSING VEHICLE TO SUDDENLY ACCELERATE. BRAKING SYSTEM WOULD NOT SLOW THE VEHICLE DOWN. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK

Tires
Filed May 18, 1999CA

WHILE DRIVING AT 55 MPH AND 60 MPH, LEFT FRONT WHEEL BROKE OFF THE SPINDLE NEXT TO THE AXLE, CAUSING THE TIRE TO FALL OFF. CONSUMER WAS ABLE TO BRING VEHICLE TO A STOP ON THREE TIRES, AND SHOCK ABSORBERS WERE FLYING ACCROSS THE HIGHWAY. *AK

Equipment › Mechanical › Carrier/Rack
Filed May 18, 1999MI

VEHICLE EXPERIENCED TIRE LOSS DUE TO SPARE TIRE CABLE BREAKING WHILE VEHICLE WAS CROSSING RAILROAD TRACKS. DEALER NOTIFIED, AND INFORMED CONSUMER THAT REPAIRS WILL BE DONE AT CONSUMER'S EXPENSE. *AK

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed May 14, 1999AL

BRACKET & CYLINDER TOTALLY BROKE/DETACHED FROM LIFTGATE. DEALER HAS FAILED TO HONOR RECALL NOTICE TO FIX @ NO CHARGE. I DID NOT RECEIVE RECALL LETTER UPON PURCHASE OF USED VEHICLE & WAS NOT AWARE OF THE DEFECT UNTIL IT OCCURRED. REQUESTING WRITTEN NOTICE FROM NHTSA TO DIRECT DEALER TO REPAIR MY VEHICLE @ NC UNDER RECALL PROGRAM. THANK YOU. RECALL 95V16401. *AK

Electrical System › Wiring
Filed May 10, 1999GA

EA99004, WHILE AIR CONDITIONING SYSTEM IS ON AND IN VENT MODE, SMOKE CAME FROM THE VENTS DUE TO AN ELECTRICAL WIRE MELTING. THIS MAY STARTED A FIRE IF VEHICLE DID NOT SHUT OFF. *AK

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed May 10, 1999NY

THE RIGHT REAR BRACKET SEPARATED FROM THE HYDRAULIC LIFT CYLINDER CAUSING FAILURE, PRIOR TO RECALL NOTICE (95V164000 & 95V164001). *YC

Electrical System › Alternator/Generator/Regulator
Filed May 8, 1999CA

MY 93 FORD EXPLORER HAD APPROXIMATELY 3 DIAGNOSTIC TESTS WITH RESULTS THAT SHOW THERE IS NOTHING WRONG WITH IT. THE VEHICAL CONSISTENTLY OVER 7 MONTHS HAS BEEN STALLING, DIEING, AND SURGING. IT USUALLY STALLS AT STOP SIGNS OR WHILE WAITING IN A LINES OF CARS. IT DIES AT STOP SIGNS OR WHEN TRYING TO START IT UP. IT SURGES WHILE DRIVING ON THE FREEWAY AND FEELS LIKE A TUGGING MOTION. THE RPMS AND AMPS GO WAY DOWN AND FEELS LIKE IT MAY STALL THEN IT SURGES AND GETS POWER. WHEN IT GETS POWER IT ALMOST JUMPS FORWARD AND HITS THE CAR IN FRONT WHILE MY FOOT IS STILL ON THE BREAK. IT ALSO JUMPS AROUND AT STOP SIGNS WITH THE RPMS AND AMPS GOING UP AND DOWN. MOSSEY FORD IN SAN DIEGO, CA HAS REPLACED THE OIL AND FILTER AND THE FUEL PRESSURE REGULATOR. THEY SAID IT WOULD TAKE CAR OF THE PROBLEM AND IT DID NOT. THE PROBLEM BECAME MORE DOMINANT, PERSISTENT, AND DANGEROUS. THIS WORK COST APPROXIMATELY $300.00, SO DUE TO HIGH COST AT FORD. I TOOK THE VEHICAL TO GREG'S AUTOMOTIVE IN EL CAJON, CA. I THEN REPLACED THE BATTERY AND WAS CHARGED USELESSLY FOR FINDING NO PROBLEMS. AT THIS POINT, I SPEND ABOUT $400.00 MORE DOLLARS FOR NOTHING. THEY HAD A HUNCH THAT IT MAY HAVE BEEN THE TIMING BELT, BUT I WOULD HAVE TO PAY $600.00 JUST FOR THEM TO CHECK. I HAVE BEEN SPENDING HARD EARNED MONEY USELESSLY AND DISREGARDING MY BILLS FOR MY VEHICAL NOT BEING FIXED. I AM SCARED FOR MY SAFETY AND OTHER'S SAFETY WHILE DRIVING THE EXPLORER UNDER THESE UNFIXABLE CONDITIONS. I NEED HELP AND HIGH QUALITY SERVICE T

Power Train › Automatic Transmission
Filed May 5, 1999NC

NO SUMMARY

Latches/Locks/Linkages
Filed Apr 29, 1999NM

RETAINER SCREW HOLDING SUNROOF SHADE WHICH SLIDES UNDERNEATH THE SUNROOF FELL OFF, CAUSING THE SUNROOF SHADE TO FALL AND HIT DRIVER'S HEAD, ALMOST CAUSING LOSS OF CONTROL AND A CRASH. FORD REFUSED TO FIX, SO OWNER FIXED HIMSELF. *AK *ML

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Apr 28, 1999CA

CONSUMER HAD BECOME AWARE OF RECALLS 95V164 AND 94V169. UPON CONTACTING THE DEALER AND MANUFACTURER , HE WAS INFORMED THAT THE RECALLS HAD EXPIRED. CONSUMER IS THE SECOND OWNER OF THE VEHICLE. *AK

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Apr 21, 1999GA

LEAVES WOULD ENTER THE HEATER SYSTEM FROM THE OUTSIDE AND WOULD START TO BURN WHILE DRIVING. *AK

Power Train › Clutch Assembly
Filed Apr 20, 1999CA

TRANSMISSION GEARS GRIND AND STICK, REPLACEMENT OF THE CLUTCH AND TRANSMISSION DID NOT RECTIFY STICKING PROBLEMS. MJS

Power Train › Driveline
Filed Apr 15, 1999ME

HUB FAILED INTERNALLY (SEENHTSA BC2261060194) AFTER DESCRIBED NOISE. LOCKING PINS BROKE. FORD DEALER(SAME) ADVISED MUST REPLACE BOTH LEFT AND RIGHT AS PART HAD BEEN RE-ENGINEERED DUE TO THIS PROBLEM. FAILURE OF PART ON LOW USE VEHICLE VERY PRE-MATURE. FORD HAS OFFERED PARTIAL $$. DEALER HAS ADDED TO THIS. MY DECISION PENDING. TOTAL COST OF REPAIR @$679.00.IF THIS IS A RECURRING I QUESTION FORD HAS NOT STEPPED UP TO RE-CALL. WHEN CONTACTED FORD, REP SAID WOULD NOT/ COULD NOT DO ANYTHING - OUT OF WARRANTY. ISSUE SEEMS BIGGER THAN THAT. I WAS TOLD THIS MIGHT ENGAGE AT HIGH SPEED IF NOT (BOTH HUBS) REPLACED. POTENTIALLY DISASTROUS? I HAVE BEEN TOLD I HAVE 30 DAYS FROM 3/29/99 TO ACCEPT OR DECLINE CASH SETTLEMENT. THANK YOU.

SteeringCrash
Filed Apr 12, 1999NY

CONSUMER WAS DRIVING APPROXIMATELY 35MPH WHEN CRASHED INTO A GAURDRAIL. MECHANIC REPLACED FENDER/BUMPER/RADIATOR/GRILL/ RADIALAND RADIAL SUPPORT/BALL JOIN, AND INSTALLED LIFT KIT. HOWEVER, VEHICLE STILL VIBRATED, EVEN MORE WHEN DRIVING WITH 4 WHEEL DRIVE. ALSO, WHEN MAKING A TURN STEERING LOCKED UP IN 4 WHEEL DRIVE. CONSUMER THEN REPLACED ALL FOUR TIRES. VEHICLE STILL VIBRATED. MECHANIC SAID THE RADIUS ARM WAS BENT, AND REPLACED IT. ALSO, REPLACED THE SPRINGS SHOCKS/ ABS SENSORS/ REAR SHIELD AND BEARINGS. *AK

Seats
Filed Apr 7, 1999MO

DRIVER'S SEAT ANCHORS BROKE, CAUSING THE DRIVER'S SEAT TO ROCK BACK AND FORTH, AWAY FROM THE STEERING WHEEL, ALMOST CAUSING THE CONSUMER TO HAVE AN ACCIDENT. THE DEALER HAS NOT BEEN CONTACTED. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Apr 6, 1999PA

WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES, IT FELT LIKE THE BRAKE PADS WERE CRACKING. VEHICLE HAS BEEN IN REPAIR SHOP NINE TIMES FOR BRAKE PROBLEMS, AND THE DEALER CAN'T DETERMINE THE PROBLEM. *AK

Seats › Front Assembly › Power AdjustFire
Filed Apr 1, 1999ME

THE PASSANGER SEAT MOTOR WAS BURNING WITH THE CAR OFF. THE FUSE DIDN'T BLOW. IF THIS WAS IN A PERSONS GARAGE, IT COULD HAVE SET THE HOUSE ON FIRE. *AK

Seat Belts › Front › AnchorageCrash1 injured
Filed Mar 26, 1999MI

SEAT BELT BROKE AT TIME OF IMPACT WITH TREE, RESULTING IN SEVERE INJURIES. *AK

Visibility › Defroster/Defogger/Hvac System
Filed Mar 18, 1999OH

BURNING SMELL AND A BIT OF SMOKE COMING FROM VENTILATION SYSTEM. HAPPENS ONLY OCCASIONALLY. SMELLS LIKE BURNING LEAVES SOMETIME. ONCE ENTIRE PASSENGER COMPARTMENT FILLED WITH SMOKE BUT CLEARED OUT QUICKLY WHEN WINDOWS OPEN. I HEARD THAT THIS TYPE OF INCIDENT HAS BEEN REPORTED BEFORE AND IS ATTRIBUTED TO A HOT ELEMENT IN THE BLOWER UNIT. IS THIS SOMETHING FORD DEALERS HAVE A READY REPAIR FOR?

Electrical System
Filed Mar 10, 1999OH

WHEN GETTING INTO VEHICLE AND STARTING IT UP EVERYTHING WILL GO OUT, SUCH AS THE HEADLIGHTS REMAINING ON, AND CONSUMER SMELLING SMOKE COMING FROM VEHICLE. CAN'T DETERMINE THE PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 4, 1999OH

THE MOVEMENT FREQUENCY OF THE ENGINE ALIGNS WITH THE TIRE ROTATION FREQUENCY CAUSING A VIRBRATION/SHAKE THAT CAUSES THE TRUCK TO BECOME DIFFICULT TO MANAGE. KNOWN PROBLEM WITH EXPLORER, HOWEVER THEY CLASSIFY IT AS A PROBLEM NOT A DEFECT. REQUIRES HORIZONTAL STABLIZERS TO BE ADDED TO THE TRUCK TO ELIMINATE THE VIBATION. FORD WILL NOT COVER AS A DEFECT.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 1, 1999MA

NO SUMMARY

Visibility › Defroster/Defogger/Hvac System
Filed Feb 24, 1999ID

HEATER SYSTEM SMELLS LIKE BURNING LEAVES EVERYTIME YOU OPERATE HEATER

Unknown or Other
Filed Feb 24, 1999SC

NO SUMMARY

Visibility › Defroster/Defogger/Hvac System
Filed Feb 23, 1999MD

WHILE VEHICLE IS PARKED, LEAVES AND OTHER FOREIGN ITEMS WOULD ENTER HEATER/VENTILATION AREA. THIS COULD CAUSE A FIRE IF IGNITION SOURCE IS NEAR. TOOK TO DEALER TO HAVE VENTILATION CLEANED OUT. THIS HAS HAPPENED SEVERAL TIMES. *AK

Suspension › Front
Filed Feb 19, 1999AL

WHILE DRIVING AT HIGHWAY SPEEDS, VEHICLE VIBRATES BADLY AND CONSUMER CAN LOSE CONTROL OF VEHICLE. DEALER SAID HAD TO REPLACE A BUSHING, BUT NOW THEY ARE SAYING NEEDS TO HAVE A NEW "KIT". PLEASE PROVIDE FURTHER INFORMATION AND VIN#.

Engine and Engine Cooling › Engine
Filed Feb 18, 1999NC

ENGINE MOUNTS AND REAR AXLE-TO-FRAME LATERAL SHOCK ABSORBER KIT INSTALLED AS PER SERVICE BULLETIN DUE TO EXCESSIVE VIBRATION DUE TO COMPONENT FAILURES.

Suspension › Front › Springs › Torsion Bar
Filed Feb 18, 1999TX

WHILE VEHICLE WAS ELEVATED FOR TIRE ROTATION, I NOTICED A CRACK IN WHAT I CALL THE TORSION BAR ON BOTH SIDES OF THE FRONT END OF MY VEHICLE. THE TORSION BAR IS ATTACHED TO THE OUTER END OF THE CROSS BEAMS INSIDE EACH WHEEL. THE CRACKS LOOKED LIKE FATIGUE FAILURES. THEY ENCIRCLED THE REAR END OF THE TORSION BAR BUSHING WHERE IT GOES THROUGH THE SUPPORT BRACKET. BOTH SIDES WERE ABOUT TO COMPLETELY FAIL. TO MY KNOWLEDGE I HAD NOT HIT ANYTHING THAT WOULD CAUSE THESE PARTS TO FAIL. IF I HAD CONTINUED TO DRIVE AND A FAILURE HAD OCCURRED I WOULD HAVE POTENTIALLY LOST CONTROL OF THE VEHICLE AND POSSIBLY HAVE ROLLED OVER. I RETURNED THE FAILED PARTS TO MY LOCAL FORD DEALER, KEN STOEPEL FORD IN KERRVILLE, TEXAS, AND SUGGESTED HE LET THE MANUFACTURER KNOW. *AK

Structure › Body › Hatchback/Liftgate › Hinge and Attachments1 injured
Filed Feb 12, 1999CA

CONSUMER WAS OPENING THE LIFTGATE WHEN BRACKETS BROKE, CAUSING THE LIFTGATE TO FALL ON TOP OF CONSUMER. OWNER PAID FOR REPAIRS AFTER FORD REFUSED TO HONOR THE WARRANTY. *AK

Vehicle Speed Control
Filed Feb 11, 1999KS

WHEN DRIVING AT ANY SPEED AND ENGAGING CRUISE CONTROL, THERE IS A PROBLEM DUE TO CRUISE CONTROL SURGING BACK AND FORTH, AND SPEED DOESN'T INCREASE. VEHICLE HAS BEEN IN REPAIR SHOP FOUR TIMES, AND THE DEALER CAN'T DETERMINE THE PROBLEM. *AK

Visibility › Defroster/Defogger/Hvac System
Filed Feb 9, 1999CA

LEAVES IN THE BLOWER MOTOR CAUSED SMOKE TO FILL THE CAB OF THE CAR.

Fuel System, Other
Filed Feb 4, 1999TX

THE GAS GUAGE FAILED. DEALER SAID IT WAS A "SENDING UNIT" LOCATED ON GAS TANK. COST TO REPAIR $350 LABOR TO REMOVE TANK PLUS COST OF PART. I'M OUT OF WARRANTY BUT A TRUCK WITH UNDER 70,000 (AT THE TIME) SHOULD HAVE A WORKING GAS GUAGE! *AK

Suspension › Front
Filed Jan 31, 1999FL

NO SUMMARY

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Jan 24, 1999TX

YES, WHEN THIS CYLINDER EXPLODED. MY WIFE BECAME STARTLED AND ALMOST LOST CONTROL OF CAR. I JUST FOUND OUT THAT THERE IS A RECALL ON THESE HYDRAULIC CYLINDERS. THEY NEEDED TO BE REINFORCED.LOOKING AT THE PART THIS WAS A DEFECT, IT JUST PULLED LOOSE. *AK

Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed Jan 7, 1999FL

VENTILATION SYSTEM HAS CAUGHT ON FIRE 3 TIMES WHILE VEHICLE WAS BEING DRIVEN. IT MELTED THE ELECTRICAL SYSTEM. DEALER HAS REPAIRED 3 TIMES. *AK

Power Train › Automatic Transmission
Filed Dec 30, 1998LA

TRANSMISSION FAILED. 3RD AND 4TH GEAR CAME APART.

Suspension
Filed Dec 28, 1998WA

THE ENTIRE AUTOMOBILE SHAKES WHEN DRIVING ABOVE 55 MPH, AND DEALER WILL NOT DO ANYTHING ABOUT. *AK THE CONSUMER STATED THAT THE MANUFACTURER HAS A MODIFICATION KIT FOR SHAKE, BUT REFUSES TO PAY FOR IT. *YH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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