Page 7 of 13 · complaints 301–350 of 609

1991 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1991 record →

Structure › Frame and Members
Filed Jan 26, 1999GA

EXCESSIVE PAINT PEELING FROM TOP AND HOOD. *AK

Equipment › Mechanical › Carrier/Rack
Filed Jan 17, 1999IN

SPARE TIRE ASSY MISSING LOST ON HIWAY. CABLE BROKE DUE TO RUST OR ROAD SALT . WAS THERE THE LAST TIME SERVICED TRUCK IN DEC 98 DONT WHEN OR WHERE LOST COULD BE VEARY DANGEROUS IF FELL OFF AT HIGH SPEED THIN CABLE END RUSTED OFF FORD SHOULD HAVE TO PAY FOR TIRE AND RIM AND TIRE HOLDER ASSY .I HAVE BEEN A FORD MECHANIC 20 YEARS .THIS IS A POOR DESIGN

Power Train › Automatic Transmission
Filed Jan 1, 1999TX

ORIGINAL TRANSMISSION FAILED 1/97, APPROX. 60000 MILES. REBUILT BY TRANSMISSION SHOP. TOOK BACK 4 TIMES BEFORE THEY CONSIDERED CORRECT. STILL NOT RIGHT. CLUNKED WHEN SLOWING.. 2ND TRANSMISSION FAILED 12/98. DRIVING 65 MPH...JUST QUIT...RPM'S STARTED REVVING...BARELY GOT TO SIDE OF ROAD...HAVE BEEN TOLD BY EVERY TRANSMISSION SHOP I'M DEALING WITH THAT THE ORIGINAL TRANSMISSION PUT INTO THESE EXPLORERS ARE VERY POOR QUALITY, PLUS ALMOST IMPOSSIBLE TO REBUILD CORRECTLY...ALL TRANSMISSION SHOPS, INCLUDING FORD ONLY GIVE 12,000/12 MONTH GUARENTEE...THAT'S RIDICULOUS...YOU ASSUME A TRANNY SHOULD OUTLAST THE CAR...THEY ALL SAY THE TRANSMISSION IS UNRELIABLE TO MATCH TO ORIGINAL FORD TRANNY PUT IN...I AM NOW OUT $1875 FOR FIRST TRANSMISSION AND ONE YEAR LATER AM LOOKING AT ANOTHER TRANSMISSION REPAIR ($1400-1600)...I FEEL FORD SHOULD BACK THEIR PRODUCTS AND AT LEAST OFFER A REBUILT TRANNY IN THEIR OWN SHOPS THAT IS GUARENTEED FOR MORE THAN 12 MONTHS....THIS IS WHAT GIVES OUR AMERICAN CARS A VERY BAD REPUTATION....

Engine and Engine Cooling › Exhaust SystemFire
Filed Dec 10, 1998FL

A FEW MONTHS AGO I HAD A FIRE IN THE ENGINE COMPARTMENT WHICH BLEW SMOKE INTO THE CAB. THE DEALER SAID TREE LEAVES HAD ACCUMULATED ON THE AIR INTAKE DUCTS AND CAUGHT FIRE. THE FIRE BURNED THROUGH THE DUCT, WHICH CAUSED THE SMOKE TO BE SUCKED INTO THE CAB. IN THE NOVEMBER 2, 1998 ISSUE OF AUTOMOTIVE NEWS, ON PAGE 15, THERE IS A REPORT OF A NHTSA INVESTIGATION ON 1992-1994 EXPLORERS FOR THIS VERY REASON! THE REPORT STATES THAT 14 COMPLAINTS HAD BEEN RECEIVED. MAKE THAT 15. MINE IS A 1991, HOWEVER. THE FIRE CAUSED ABOUT $300 IN DAMAGE TO THE DUCT SYSTEM. *MJS

Visibility › Defroster/Defogger/Hvac System
Filed Dec 8, 1998CA

DESIGN FLAW OF THE VENTILLATION SYSTEM ALLOWS FOR LEAVES TO ENTER THE PLENUM CHAMBER CAUSING BURNING AND POTENTIAL FIRE, DAMAGE TO THE BLOWER MOTOR DUE TO BURNING,

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 2, 1998CA

WHEN APPLYING THE BRAKES THE PEDAL GOES TO THE FLOOR AND THE VEHICLE DOES NOT STOP. DEALER HAS NOT SEEN. VEHICLE HAS TO BE PUT IN 4-WHEEL DRIVE IN ORDER TO DRIVE SAFELY. *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Nov 21, 1998CA

I HAVE TAKEN MY CAR TO BE SERVICES FOR THE BRAKES THREE TIMES AND EACH TIME THE DEALER (VISTA FORD) TELLS ME THAT IT'S SOMETHING ELSE. DURING THE LAST THREE YEARS SINCE I OWNED THE CAR, MY TOTAL REPAIR BILLS (NOT INCLUDING ROUTINE MAINTENANCE) IS APPROXIMATELY $4,581.52. I HAVE REPLACED A/C, BREAKCLNR, STARTER, BRAKE DRUMS ETC. IS THIS POSSIBLE?

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Nov 17, 1998WA

HEATER MOTOR FAN WAS BLOWING SMOKE INTO VEHICLE WHICH WAS CAUSED BY AN ELECTRICAL SHORT IN MOTOR. DEALER NOTIFIED, AND THEY INFOMED VEHICLE WAS NOT UNDER A RECALL.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Nov 12, 1998MO

DRIVING AT ANY SPEED THE CRUISE CONTROL STOPPED WORKING AFTER THE CONSUMER WAS PRESSING DOWN ON THE BRAKES VERY HARD BECAUSE THE ABS BRAKES LOCKED UP. THE CONSUMER NOTICED LOUD NOISE COMING FROM THE TIRES, AND THE CONSUMER PARKED THE VEHICLE AND GOT OUT, THE VEHICLE WAS ROLLING DOWN THE STREET. CONSUMER HAD TO JUMP INTO THE VEHICLE AND PULL UP THE EMERENCY PARKING BRAKE,AND THE THE REAR BRAKES LOCKED UP. THEY ARE'NT SUPPOSE TO LOCK UP. *AK

Tires
Filed Nov 10, 1998CO

THESE TIRES PROVIDE NO WARNING ON WET OR SNOWY CORNERS BEFORE LOSING THEIR GRIP. TWICE THE VEHICLE SUDDENLY WENT OVERSTEERING OUT OF CONTROL; ONLY ADVANCED DRIVING SKILLS PREVENTED A ROLLOVER. SWITCHING TO ANOTHER TIRE IMMEDIATELY CURED THE PROBLEM. THIS TIRE, IN MY OPINION, IS UNSAFE IN WET OR SNOWY WEATHER.( DOT NUMBER: TIRE SIZE: P235 R15 )

Seat Belts › Front › Buckle AssemblyCrash
Filed Nov 4, 1998TX

DRIVER'S SEATBELT BECAME UNBUCKLED DURING AN ACCIDENT.THIS COULD HAVE RESULTED IN INJUIRES. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 29, 1998OR

CONSUMER HAS EXPERIENCED PROBLEM WITH VEHICLE ABS SYSTEM LOCKING UP WHENEVER THE BRAKES ARE APPLIED IN AN EMERGENCY SITUATION. DEALER/MFR WAS NOT NOTIFIED. *AK *NLM

Equipment › Appliance › Air Conditioner
Filed Oct 28, 1998NC

CONSUMER EXPERIENCED SMOKE COMING FROM A/C VENTS WHILE AIR CONDITIONING WAS ON. THIS CONDITION ONLY OCCURRED TWICE. DEALER WAS NOTIFIED AND COULD NOT FIND ANYTHING WRONG. *AK *NLM

Visibility › Sun/Moon Roof Assembly
Filed Sep 24, 1998NY

WHILE DRIVING THE SUNROOF WENT FLYING OFF THE CAR, NO INDICATION THE ROOF WAS COMING OFF. IT WAS NOT IN USE. AFTER SUNROOF WAS OFF, LOOKING AT THE ROOF, IT HAD BEEN CLOSED, THE HINGES WERE BROKEN IN HALF. DEALER STATES THE HINGES FAILED AND BROKE, AND THE ROOF CAME OFF FROM THE FRONT, INSTEAD OF THE REAR. *AK

Suspension › Front › Control Arm
Filed Sep 22, 1998WY

BALL JOINTS ARE FAILING.

Power Train › Automatic Transmission
Filed Sep 16, 1998MN

JUMPS OUT OF OVER DRIVE ON COLD DAYS WHILE MOVING, WILL NOT ENGAGE PART TIME 4-WHEEL DRIVE.

Equipment › Mechanical › Carrier/Rack
Filed Sep 2, 1998MA

THE SPARE TIRE RETAINING CABLE BROKE AT SOME UNKNOWN TIME, DROPPING THE SPARE TIRE ON THE ROAD.

Equipment › Mechanical › Carrier/Rack
Filed Sep 2, 1998MA

SPARE TIRE RETAINING CABLE BROKE, DROPPING THE SPARE TIRE ON THE ROAD. *AK

Suspension
Filed Aug 14, 1998ID

FRONT BRAKE ROTORS AND CALIPERS FAILED. ALSO, REPLACED RADIUS ARM AND BUSHINGS.

Power Train › Automatic Transmission
Filed Aug 12, 1998WA

TRANSMISSION FAILED.

Electrical System › 12v/24v/48v Battery
Filed Aug 11, 1998PA

VEHICLE STALLS DUE TO FAILURE OF THE BATTERY, ALTERNATOR AND WIRING. QCAW

Suspension › Front
Filed Aug 10, 1998VA

VEHICLE VIBRATES CONSTANTLY.

Engine and Engine Cooling › Engine
Filed Jul 29, 1998NM

VEHICLE VIBRATES DUE TO ENGINE MOUNTS AND LACK OF INSTALLATION OF THE REAR AXLE LATERAL SHOCK ABSORBER.

Engine and Engine Cooling › Engine
Filed Jul 23, 1998CO

THREE LARGE CRACKS IN FLYWHEEL CAUSED BINDING NOISE. (QCAW)

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 9, 1998FL

MAJORITY OF BRAKE PARTS HAVE BEEN REPLACED OVER LAST 3 YEARS AND PROBLEM PERSISTS. REAR BRAKES LOCK AT ALL SPEEDS AND VEHICLE SWERVES TO RIGHT. SEVERAL BRAKE EXPERTS CANNOT FIND PROBLEM.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 25, 1998AL

ABS BRAKES FAILED. THERE IS NO INDICATOR LIGHT TO LET KNOW THAT THERE ARE NO BRAKES. ALSO, THE REAR BRAKES FAILED DUE TO DEFECTIVE PROPORTIONAL VALVE. THE DEALER WILL REPAIR AT THE VEHICLE OWNERS EXPENSE. CANNOT DUPLICATE THE PROBLEM. THEY JUST KEEP REPLACING WITH NEW BRAKES. THE PART NUMBER THAT IS BEING REPLACED IS E9TZ-2B373-B, OWNERS SHOULD CONTACT THE MANUFACTURER TO RECOGNIZE HOW MANY OF THESE WERE SOLD.*AK

Visibility › Sun/Moon Roof Assembly
Filed Jun 3, 1998CA

POP-UP SUNROOF FELL OFF AND SHATTERED IN ROADWAY. FORD DENIED RESPONSIBILITY.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 15, 1998IN

ABS LIGHT COMES ON INTERMITTENTLY, INDICATING ABS FAILURE.

Structure › Body
Filed May 7, 1998CA

PAINT IS PEELING FROM VEHICLE AND FORD OFFICIALLY CLAIMS TO HAVE NO KNOWLEDGE OF THE PROBLEM OF OF TSB 91-18-1.

Structure › Frame and Members
Filed Apr 13, 1998CT

PAINT ON THE ROOF IS COMING OFF.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 13, 1998CA

BRAKE ROTORS CRACKED. *AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Apr 3, 1998MI

FRONT BRAKE LINE TO CALIPER BRAKE HOSES LEFT AND RIGHT FAILED DUE TO CRACKING OF THE RUBBER.

Engine and Engine Cooling › Engine
Filed Mar 28, 1998WA

REAR CRANKSHAFT MAIN SEAL FAILED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 22, 1998VA

ANTI-LOCK BRAKE CONTROL UNIT FAILED. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Mar 18, 1998PA

WHILE DRIVING THE VEHICLE IT CAUGHT ON FIRE UNDERNEATH THE ENGINE COMPARTMENT. THE FIRE WAS PUT OUT BY THE FIRE DEPARTMENT AND THE VEHICLE WAS TOTALLED. *AK

Power Train › Axle Hubs
Filed Mar 5, 1998KY

WRONG MATERIAL USED IN AUTOMATIC HUBS, CAUSING PREMATURE FAILURE.

Power Train › Automatic Transmission
Filed Mar 3, 1998AZ

WHILE DRIVING THE TRANSMISSION FAILED, CAUSING THE VEHICLE TO GO OUT OF GEAR. THE DEALER IS REPAIRING THE VEHICLE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 19, 1998PA

BRAKES FAIL WITHOUT WARNING. DRIVER SIDE PADS FALL APART AND DESTROY THE ROTOR. BRAKES LAST APPROX. 6 MONTHS. PROBLEM CANNOT BE DETERMINED.

Power Train › Axle Hubs
Filed Feb 11, 1998CA

4-WHEEL DRIVE IS INOPERATIVE BECAUSE HUBS WILL NOT LOCK AND VEHICLE WILL GET STUCK. BECAUSE OF NO WARRANTY, DEALER WILL NOT FIX PROBLEM. *AK

Equipment › Appliance › Air Conditioner
Filed Jan 14, 1998GA

A/C SYSTEM PROBLEMS.

Structure › Body
Filed Dec 11, 1997IA

ARM REST SUPPORT FAILED TO WORK PROPERLY. *AK

Power Train › Manual Transmission
Filed Dec 11, 1997NY

TRANSMISSION FAILED.

Seat Belts › Front › Buckle Assembly
Filed Dec 10, 1997OK

SEAT BELT BUCKLE FAILED TO LATCH PRIOR TO RECALL REPAIRS (92V-113). *AK

Fuel System, Other
Filed Dec 5, 1997PA

GAS GAUGE FAILED BY REGISTERING MORE GAS THAN ACTUALLY EXISTED. *AK

Visibility › Sun/Moon Roof Assembly
Filed Dec 3, 1997NJ

EA97011, THE DEFECTIVE SUN ROOF SHATTERED UNEXPECTEDLY WHICH MIGHT HAVE CAUSED UNNECESSARY INJURIES OR ACCIDENT. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Nov 25, 1997CA

FOUR-WHEEL DRIVE FAILED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 28, 1997VA

ANTI LOCK BRAKE VALVE FAILED.

Visibility › Rearview Mirrors/Devices
Filed Oct 24, 1997OH

ELECTRONIC CONTROLS FOR MIRRORS FAILED, EMITTING SMOKE.

Electrical System › Ignition › SwitchFire
Filed Oct 22, 1997AL

WHILE DRIVING SMOKE STARTED COMING FROM AIR CONDITIONING VENTS, STOPPED VEHICLE, FIRE UNDER DASH, FIRE EXTINGUISHED BY FIRE DEPARMENT. WHOLE INSTRUMENT PANEL/WIRING HARNESS/RADIO/DUCTS BURNED, RELACED BY AUTO REPAIR SHOP. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Oct 20, 1997NY

WARPED BUSHING ON THE RIGHT CONTROL ARM CAUSES THE VEHICLE TO PULL TO THE RIGHT. NLM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1991 Ford Explorer → · Every Explorer year → · How the figures are calculated →