Page 2 of 13 · complaints 51–100 of 609

1991 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1991 record →

Seats
Filed Jun 26, 2003CA

WHILE AT A COMPLETE STOP THE CONSUMER WAS ADJUSTING SEAT, AND WHEN THE CONSUMER ATTEMPTED TO ACCELERATE, THE SEAT BROKE. *AK *TT *JB

Power Train › Axle Assembly › Axle Shaft
Filed May 31, 2003158,000 milesMO

THE LEFT FRONT WHEEL CAME LOOSE WHILE DRIVING 20 MPH. *TT

Electrical System › WiringFire
Filed Apr 29, 2003133,302 milesLA

AIR CONDITIONER CAUGHT FIRE UNDER THE HOOD. FIRE STARTED INSIDE THE AIR CONDITIONER PROBABLY THE FAN SPEED RESISTORS. MELTED THE LEFT SIDE OF THE HOUSING WHERE THE RESISTORS AND FAN ARE HOUSED LETTING SMOKE AND FUMES IN THE CAR. IN FEELING AROUND INSIDE THE BLOWER HOLE YOU CAN REACH UP AND FEEL THE SHEET METAL WHERE THE WIPER ARMS ARE AND I THINK PROBABLY LEAVES GOT IN AND WERE BLOWN ON TO THE RESISTORS WHEN THEY WERE HOT STARTING THE FIRE. DAMAGE INCLUDED AIR CONDITIONER HOUSING, BLOWER AND MOTOR, BLOWER RESISTORS, EVAPORATOR, SHEET METAL ABOVE THE AIR CONDITIONER HOUSING AND ALSO MELTED THE INNER FENDER WELL. NOT TO MENTION THE SMOKE AND FUMES THAT WERE BLOWN INTO THE CAR. TO ME THIS APPEARS TO BE A DESIGN FAULT AND IT SURPRISING THAT NO ONE ELSE HAS REPORTED IT. LUCKILY I WAS SITTING STILL WHEN IT HAPPENED OR IT WOULD HAVE CAUSED A CRASH DUE TO THE SMOKE AND FUMES. *JB

Engine and Engine Cooling › Engine
Filed Apr 14, 200391,250 milesKY

I HAVE A 1991 FORD EXPLORER AND AT 91026.8 MILES IT BLEW THE HEAD GASKETS . I HAVE SINCE LEARNED THAT THIS TRUCK IS BAD FOR DOING THIS . IT HAS A 4.0 - V6I DON'T KNOW WHY FORD IS NOT HELD ACCOUNTABLE FOR THIS . *NLM

Engine and Engine Cooling
Filed Apr 12, 200360,000 milesVA

TRUCK LEAKING ANTIFREEZE AND REQUIRED REPLACEMENT OF HEAD GASKET AND MANIFOLD GASKET. *NLM

Electrical System › 12v/24v/48v Battery
Filed Apr 7, 2003CA

ERRORS WERE MADE IN THE INSTALLATION OF THE BATTERY AND ALTERNATOR. MR. *AK. THE VEHICLE STALLED AFTER THE CONSUMER WAS TOLD THE REPAIRS WERE MADE, CONSUMER REQUESTED REIMBURSEMENT. *JB

Power Train › Automatic Transmission
Filed Mar 13, 2003154,233 milesOR

THE AUTOMATIC TRANSMISSION FAILED. *JB

Vehicle Speed Control
Filed Mar 5, 2003VA

I WAS GOING HOME AND I NOTICED THE SPEED OF THE VEHICLE WAS ACCELERATING. FROM 10 MPH TO 45, 50, 60 AND I COULD NOT STOP THE VEHICLE THE ONLY THING THAT I COULD DO AT THE TIME WAS TO PLACE THE GEAR ON NEUTRAL. *JB

Wheels
Filed Feb 20, 2003MA

THE FRONT WHEEL BROKE OFF, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB

Wheels
Filed Feb 19, 2003MA

THE LEFT FRONT WHEEL BROKE OFF THE AXLE, WHICH CAUSED CONSUMER TO LOSE SLIGHT CONTROL. *JB

Tires › Sidewall
Filed Feb 6, 2003CO

DEFECTIVE FIRESTONE TIRES. FORD REFUSED REIMBURSEMENT BECAUSE THE TIRES WERE BEYOND THE PARAMETERS OF FIRESTONE TIRE REFUND SINCE VEHICLE WAS MORE THAN SIX YEARS OLD. *AK

Wheels
Filed Jan 27, 2003FL

CONSUMER COMPLAINIED ABOUT HAVING PROBLEMS WITH TIRES. STATED THAT TWO BACK TIRES BLEWOUT. TIRE SIZE P235/75R15 FROM FIRESTONE WHICH WERE REPLACEMENTS FROM THE FIRESTONE TIRES THAT WERE RECALLED.MANUFACTURE WAS CONTACTED AND STATED THAT THERE WAS NOTHING THAT THEY COULD ABOUT IT.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 18, 2003130,000 milesKY

GAS FEEDER LINE TO REGULATOR STARTED LEAKING WHILE THE VEHICLE WAS RUNNING OUTSIDE TO WARM UP. UPON COMING OUT TO THE VEHICLE I FOUND A POOL OF GAS CIRCUMFERENCING MY VEHICLE. I IMMEDIATELY JUMPED INTO IT AN D MOVED IT AWAY FROM MY HOME. AFTER DOING SO SHUT IT OFF. THIS WAS A VERY DANGEROUS SITUATION. MY HOME ,MY CAR AND LOSS OF LIFE COULD HAVE RESULTED FORM THIS. I FEEL IT NEEDS TO BE LOOKED INTO. I PURCHASED THIS CAR IN OCTOBER 1990. ALSO I WOULD LIKE TO KNOW IF THIS HAS BEEN REPORTED ON PREVIOUSLY, II HAVE BEEN UNABLE TO FINGD ANYTHING ON IT. THANK YOU

Tires
Filed Dec 6, 2002CA

2 TIRES SHOW FEATHERING & 2 TIRES ARE OUT OF ROUND. DT

Structure › Body › Door
Filed Nov 20, 2002WI

BOTH REAR DOOR LATCHS FAILED. CAUSING THE REAR DOOR TO OPEN WHILE DRIVING. DOES NOT SHUT PROPERLY WHEN CLOSED. DT

Electrical System › Wiring › Interior/Under DashFire
Filed Oct 2, 2002159,000 milesNE

CONSUMER STATED THAT THERE WAS A FIRE IN THE VEHICLE IN THE INSTRUMENT PANEL AREA. THIS HAPPENED AFTER THE CONSUMER HAD PARKED THE VEHICLE FOR THE NIGHT. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. *NLM PHOTOS ATTACHED. *TT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 11, 2002AZ

WHILE DRIVING 55MPH BRAKE PEDAL WAS HARD, AND HAD EXTENDED STOPPING DISTANCE. *AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Aug 16, 2002OK

TRANSMISSION LEAKED OUT ALL OF ITS OIL WHILE IN HIGH GEAR (5TH) AT 65 MPH RESULTING IN OVERHEATING AND COMPLETE FAILURE OF THE MAIN DRIVE SHAFT ASSEMBLY. AFTER A $1200 REPAIR OF THE TRANSMISSION, THE EXACT OCCURENCE HAPPENED AGAIN, THIS TIME AT 70 MPH WITH ONLY ABOUT 3500 MILES ON THE, REBUILT TRANSMISSION. ANOTHER $1200 REPAIR WAS ACCOMPLISHED BUT THIS TIME THE RUBBER PLUGS AT THE TOP OF THE TRANSMISSION CASE (WHICH WAS EXPLAINED AS THE POINT OF THE LEAK) WERE SEALED. I TRADED THE CAR ABOUT A YEAR LATER AND WAS TOLD BY THE DEALER THAT THE TRANSMISSION FAILED A THIRD TIME DURING A TEST DRIVE BY A PERSPECTIVE BUYER.*AK

Power Train › Transfer Case (4-wheel Drive)
Filed Aug 8, 2002WI

CONSUMER STATES THAT THE 4 WHEEL DRIVE FROZE UP AND BROKE, CAUSING THE FRONT TIRE TO BLOW, CONSUMER LOST CONTROL OF THE VEHICLE AND IT FLIPPED OVER. *MJ

Engine and Engine Cooling › Engine › GasolineFire
Filed Jul 30, 2002MI

WHILE CONSUMER WAS PAYING A TOLL AT THE TOLL BOOTH, VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, THERE WAS DAMAGE TO THE TOLL BOOTH AND THE VEHICLE WAS COMPLETELY CONSUMED BY THE FIRE, OHIO TRAFFIC CRASH REPORT. *SLC

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jul 29, 2002IN

WHILE DRIVING FRONT REAR LEFT WHEEL FELL OFF, CAUSING MAJOR DAMAGE TO VEHICLE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jul 29, 2002IN

WHILE DRIVING FRONT PAD CAME OFF, AND FELL UNDER THE TRUCK, CAUSING MAJOR DAMGE TO VEHICLE.*AK

Suspension › Front › Wheel Bearing
Filed Jul 29, 2002AZ

INHERENT DESIGN FLAW IN 1991-1994 FORD 4X4 EXPLORER MODELS, WHEELS BEARINGS CAN COME LOOSE AND RESULT IN WHEEL FAILURE AND POSSIBLE ACCIDENT. DESIGN FLAW ALLOWS LOCKING NUT TO WORK LOOSE WHEN UNDER LOADS SUCH AS OFF-RAOD USE OR LARGER OFF-ROAD TIRES.*AK

Suspension
Filed Jul 23, 2002MD

MANUFACTURER'S RECALL 94M85 REPAIRS FOR RADIUS ARM BUSHING ON RIGHT SIDE WAS PERFORMED IN JANUARY 1995. RADIUS ARM BUSHING ON RIGHT SIDE FAILED AGAIN, ALLOWING VEHICLE TO HAVE POOR STABILITY AFTER ROLLING OVER UNEVEN PAVEMENTS/BUMPS. MANUFACTURER WAS DENYING ANY RESPONSIBIBITY ON REPAIRING RECALL FAILURES A SECOND TIME. PLEASE DESCRIBE DETAILS.*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Jul 21, 2002TX

VEHICLE EXPERIENCED A FIRE IN THE ENGINE AREA/RUNNING GEAR/WHEEL AREA.*JG (FIRE INCIDENT REPORT)

Power Train › Automatic Transmission › Cooling Unit and LinesFire
Filed Jul 2, 2002MI

WHILE DRIVING AT 55 MPH CONSUMER SMELLED SMOKE. CONSUMER PULLED OVER, AND SAW TRANSMISSION FLUID ALL OVER THE GROUND, AND BOTTOM OF VEHICLE WAS ON FIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Jun 24, 2002TX

A FIRE HAS STARTED IN ENGINE COMPARTMENT WHILE DRIVING AT HIGHAY SPEED OF 60 MPH. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Jun 17, 2002IN

WHILE DRIVING AT STATE SPEED LIMIT AND WITHOUT WARNING HATCHBACK DOOR POPPED OPEN. DEALER HAS BEEN INFORMED OF PROBLEM.*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Feb 26, 2002CA

WHILE CONSUMER'S DAUGTHER WAS DRIVING ABOUT 25 MPH ENGINE SUDDENLY STALLED. THEN, DRIVER RESTARTED ENGINE WHEN SHE SAW FIRE COMING FROM DRIVER'S SIDE. JUMPED OUT, AND VEHICLE BURNED DOWN. FIRE DEPARTMENT COULD NOT DETERMINE WHERE FIRE HAD STARTED. PLEASE PROVIDE MORE INFORMATION. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 26, 2002CA

WHILE DRIVING ABOUT ANY MPH WOULD STEP ON BRAKE PEDAL TO STOP OR TO REDUCE VEHICLE SPEED, BUT VEHICLE WOULD NOT STOP ON TIME, RESULTING IN EXTENDED STOPPING DISTANCE. ALSO, ROTORS HAD BEEN REPLACED A COUPLE OF TIMES. PLEASE PROVIDE MORE INFORMATION.*AK

Structure › Body › Hatchback/Liftgate › Support Device/Strut1 injured
Filed Feb 26, 2002NJ

LIFT GATE OPEN THE HYDROLIC LIFT BRACKET SNAPPED OFF CAUSING THE LIFTGATE TO FALL ON MY SONS HEAD. BRACKET WAS POORLY WELDED. THEY CLAIM THAT THERE WAS A RECALL AROUNG THE TIME THE CAR, BUT IT IS NO LONGER IN EFFECT. THE RECALL WAS TO BE REENFORCE THE BRACKETS. THIS IS STILL A SAFETY ISSUE.

Suspension › Multiple Axle
Filed Feb 21, 2002PA

WHILE TRAVELING 55MPH ON HIGHWAY AND WITHOUT PRIOR WARNING LEFT REAR WHEEL BEARING LOCKED UP, AND REAR END LIFTED UP . DEALERSHIP WAS AWARE OF PROBLEM.*AK

Seat Belts › Front › Anchorage
Filed Feb 15, 2002CO

CONSUMER STATED THE DRIVER SIDE SEAT BELT DOES NOT LOCK PROPERLY.*AK. *JB

Equipment › Mechanical › Carrier/Rack
Filed Feb 1, 2002OH

WHEN DOING ROUTINE CHECK UP ON VEHICLE NOTICED THAT CABLE WIRE WHICH HELD SPARE TIRE TO BACK OF VEHICLE CORRODED, FORCING TIRE TO COME OFF. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Tires › Tread/Belt
Filed Jan 30, 2002MO

CONSUMER PURCHASED VEHICLE THAT HAD FIRESTONE TIRES (NO SPECIFIC TIRE INFORMATION MENTIONED) WHICH ARE SUBJECT TO RECALL NOTICE 3707498, CONSUMER HAD TO PURCHASE REPLACEMENT TIRES FOR SHE EXPERIENCED FLAT TIRES ON TWO OF THE FIRESTONE TIRES, CONSUMER IS REQUESTING REIMBURSEMENT. *TT

Suspension
Filed Jan 14, 2002KY

FRAME HAS BROKEN AT RADIUS ARM. *AK *JB

Air Bags › FrontalCrash
Filed Jan 9, 2002NJ

WHILE DRIVING 60 MPH VEHICLE HIT A POLE ON DRIVER'S SIDE AND ROLLED OVER. DRIVER'S AIR BAG DID NOT DEPOLY. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Dec 17, 2001HI

CONSUMER WAS TRAVELING ABOUT 35MPH ON A SIDE STREET AND HEARD A JINGLE NOISE. HE PULLED OVER TO SHOULDER, AND LOOKED ALL OVER THE VEHICLE. WHEN HE APPLIED BRAKES PEDAL WENT ALL THE WAY TO THE FLOOR, AND VEHICLE SWERVED/ HIT A TREE STUMP, AND ROLLED OVER. VEHICLE WAS TOTALED. MANUFACTURER WAS NOTIFIED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 10, 2001HI

WAS DRIVING BETWEEN 30-35MPH ON WET ROAD WENT TO APPLY THE BRAKES AND PEDAL WENT TO FLOOR. STEERED VEHICLE TO LEFT TO SLOW DOWN. VEHICLE STARTED SKIDDING. HIT A TREE STUMP AND VEHICLE FLIPPED OVER. VEHICLE WAS TOTALED. OUT OF VEHICLE, AND NOTICED PADS HAD FALLEN OFF INTO ROTORS. PADS HAD GOUGES. DISC PADS WERE MISSING.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 21, 2001TX

REAR BRAKES FAILED WITHOUT ANY WARNING OR INDICATION LATER CAUSING FRONT BRAKES TO FAIL. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 14, 2001FL

I HAVE QUESTIONS TO WHY THERE ARE THESE FAILURES IN THESE 4 IMPORTANT AREAS OF MY VEHICLE, AND WOULD LIKE SOME ANSWERS! THANK YOU, I. E. STOWELL. NO SAFETY DEFEC TLISTED. *AK (DOT NUMBER: LT1018-D5 TIRESIZE: P235/75R15)

Electrical System › Ignition
Filed Nov 7, 2001MI

INTERMITTENTLY VEHICLE STALLS OUT AND DIES. MECHANIC HAS REPLACED CFI MODULE TWICE, AND THE PROBLEM HAS REOCCURRED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Electrical System › WiringFire
Filed Nov 5, 2001CA

WHILE WAITING AT A STOP LIGHT AFTER DRIVING ONLY 2 MILES CONSUMER NOTICED SMOKE FROM UNDER THE HOOD, SHE PULLED OVER AND SAW FLAMES FROM UNDER THE HOOD ON LEFT SIDE. FIRE DEPARTMENT PUT OUT FIRE. VEHICLE WAS TOTALLED. ALSO DASH BURNED. *AK THE INSURANCE COMPANY STATED THAT THE WIRING HARNESS MADE CONTACT WITH THE ENGINE BLOCK MAKING A SPARK IGNITE. *YD

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 5, 2001IL

CONSUMER STATES VEHICLE HAS AN OIL LEAK.*JB

Visibility › Sun/Moon Roof Assembly
Filed Oct 16, 2001CA

RECALL 90 V 098 000/SUN ROOF HINGES: SUN ROOF WAS DETACHING FROM VEHICLE. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.

Structure › Body › Door › Hinge and Attachments
Filed Oct 1, 2001LA

DRIVER'S SIDE AND PASSENGER SIDE DOORS ARE COMING OFF THE HINGES. DEALER HAS BEEN CONTATCED. PLEASE PROVIDE FURTHER DETAILS.*AK

Tires › Tread/Belt
Filed Sep 25, 2001CA

THE RIGHT REAR TIRE SEPARATED WHILE DRIVING ON AN UNOBSTRUCTED INTERSTATE HIGHWAY, CAUSING DAMAGE TO THE VEHICLE. CONSUMER WANTS TO BE REMBURSED (FIRESTONE TIRE SIZE P235-75-R15,DOT W2HL 1MO 270).

Suspension › Front › Springs › Torsion Bar
Filed Sep 21, 2001NY

THE CONSUMER STATED THAT WHEN THE VEHICLE TURNED EITHER RIGHT OR LEFT THE SWAY BAR DID NOT COME BACK TO THE CENTER. *YH

Equipment › Mechanical › Carrier/Rack
Filed Sep 19, 2001WI

WHILE DRIVING SPARE TIRE CARRIER, LOCATED UNDERNEATH VEHICLE, SEPARATED DUE TO CORROSION. DEALER HAS BEEN NOTIFIED.*AK THE TIRE IS HELD BY A SINGLE METAL ROPE WITH NO PROVISION FOR BACK UP IN CASE OF FAILURE. *NLM

Seats
Filed Sep 17, 2001PA

BLACK GOO OOZES OUT FROM AROUND THE LACING OF STEERING WHEEL. CONSTANTLY HAVE THE WIPE WHEEL & HANDS. DRIVER'S SEAT BROKE AND WENT BACKWARDS WHILE DRIVING. I ONLY WEIGHT 185 LBS. SO WEIGHT SHOULD NOT BE A PROBLEM. THERE HAD BEEN NO REAR-END COLLISION EITHER. FRONT WHEEL HUBS FAILED DUE TO ENGINEERING DEFECT. DEALER TRIED TO MAKE ME PAY THE FIRST $55. I REFUSED AND WON. THE TRANSMISSION PROBLEM WAS A SHAFT THAT SNAPPED. VALVE GASKETS ARE INFERIOR MATERIAL. HAVE BEEN TIGHTENED, BUT STILL LEAK.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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