2020 Ford Expedition complaints

The transmission began to shift roughly which degraded over several weeks to loud bangs and a loss of power with associated warning messages/lamps. This put the vehicle in a sort of “limp mode” in which you would have to slow down and wait for the transmission to “reset”. This occurred multiple times on the interstate, in traffic with large trucks and traffic moving at interstate speeds. Options for getting safely off the roadway with a complete loss of power are hair raising at best, particularly with our four children on board. Vehicle has been to dealer three times with a “relearn” on the transmission performed twice which was supposed to reset the adaptive shift strategy. While initially better, after several weeks the issues began to occur again and the vehicle was brought back to the dealer with a repeat of the aforementioned process. Again, it was better for a while but after a few weeks the issues began again. The third time it was at the dealer they determined it was not safe to drive and that they would need to remove the transmission. For the past 3 weeks we have been waiting for it to be repaired. Dealer claims they have several of these 10 speed transmission issues in cue and Ford is now making them open the transmissions to determine the extent of the problem. It appears this is a well documented issue with this transmission to include TSBs and multiple law suits.

The vehicle has intermittently made a “clunk” sound on shifting in hard acceleration since I purchased it. I currently have 45k miles on it. However, twice it has has significant issues when I attempted to accelerate quickly. Once was to change lanes to get over to an express lane and the other was to pass. Both times my speed was in the mid 70’s and when I pressed the gas pedal to perform the maneuver the vehicle made a series of clunking notices like it could not shift into gear. When doing this I had no control over the gas pedal whatsoever and the car decelerated into the 40’s suddenly. Almost the equivalent of me braking hard. This occurred on major interstate highways at high speeds causing other vehicles having to swerve to avoid collision. The timeframe is less than a minute or two and then it finally shifts and you can accelerate again. Yes, I will let anyone inspect it. I have taken it to the dealer and they deny there is anything wrong. The last time the issue occurred it was witnessed by my daughter and we briefly saw an error “shift system fault ..”. It flashed briefly and was gone almost as fast as it appeared. But the dealer checked error codes and found nothing. There are many people online reporting the same issue and the same response from Ford. This is extremely dangerous and someone is going to get killed.

Shifting of the gears when going from 1 through 10. Hard shifts between 2-5. Skipping 2 and 5 gear sometimes. Will not shift smooth between 7-8 sometimes. Starting grinding for no reason. RPM's will shout up and not catch a gear. Engine temperature has been running at over 220+ and it grinds when its at 223+ degrees. Powertrain issues of no power. Have taken to 2 ford dealers. One said that they would have to get into transmission to find problem. Other one said that the it would need a new transmission, as it had metal in it. I do not have receipts in front of me right now but can get them if needed.

The 2nd row Captain's chair track became broken and the seat is stuck on the track, in the forward most position. The seats can lift off the track to allow passengers to easily access the 3rd row. The seat, if the button is pushed, becomes stuck forward and needs to be manually released. Malloy Ford of Winchester VA is the dealership that has looked at this defect and determined it to be a warrantied repair. They will not comment on my safety concerns. I have reached out to Ford Motor Co with the same, silent response about safety. Parts are unavailable, according to them.

The transmission "clunks" and occasionally slips gears. Most recently we were on four lane road and I went to pass a vehicle that was driving slow. When I pressed the gas the engine revved up and RPMs went high, but the car Expedition did not accelerate. I immediately let off the gas and we all heard a loud noise and the whole car shook. My family was with me and they thought I ran over something in the road, but I didnt. It was just the transmission going in to gear. I have had the dealership look at the vehicle and they could not recreate it. They told me to bring it back when it happens again, not if it happens again. They also said it is a common issue with the 10-speed transmissions. When I look up 10 speed transmission issues with Ford vehicles, I can see that there are tons of issues out there and Ford is aware of the problem. There is even a class action lawsuit. This is a huge safety concern and I am worried about the safety of my family while driving this vehicle.

The contact owns a 2020 Ford Expedition. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power and stalled, but independently regained motive power. The vehicle was taken to the dealer several times however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 86,000.

Twice I have gone to accelerate and have no power. It shoots the vehicle into a fault and creates a high rpm and feels like it’s missing gears or that it didn’t shift. Both times have been close to getting us killed. Just a matter of seconds of getting hit by a semi. The other time it did it when turning through a stop light with a car coming head on. I believe it has to do with the transmission, but they don’t find anything wrong with it when they do a diagnostic. My life matters and so does everyone else that is in a vehicle. Please issue a recall on the 2020 ford expeditions to help find out why this happens.

I have a 2020 Ford Expedition with 40,000 miles on it and a Transmission problem. The first year I got it I had a incident where I was driving around 65 MPH and it just slammed it down to 1st gear on the freeway and I lost power. I tooked to the shop and they couldnt find anything. This last week I had it happen 3 times on a trip to DC. I would just be cruising and it would slam out of gear or down to a low gear all of the sudden. One of these could have been really bad! I had my whole family of 8 people of 495 outside of DC 5 lanes of traffic and it slammed out of gear, I heard a rattle and and I loss all power for about 5 to 10 seconds almost being hit by a semi. Then finally it caught another gear. This was all at 70 MPH in 5 lanes of heavy traffic! I am now afraid of traffic, high speeds, passing or merging. They say nothing can be found!! This is a lie! The same year Ford F150s with the same motor and transmission have a massive recall because they are doing the excact same thing with their 10 speed transmission!!. So much so that they cant get it back in to look at it again till September at the dealer because their Transmission guy is so busy. Please help before people get killed. I have read multiple people online saying they are having the same problem with their Expedition 10 speed transmissions

On an express way on multiple occasions when I’ve tried to accelerate, the transmission disengaged completely. I was moving in traffic going 70-85 mph with no power to accelerate or maintain speed until the rpm hit 1000 and speed dropped below 45mph. Other times when going from park to drive or reverse the car will “clunk” and jerk like i was driving a stick shift and missed the mesh point to get into gear.

Transmission slams into gear, lacks power, has put itself into park at 55mph. Was replaced by Ford and 1,400 miles later it blew up. 2.5 hours into a 9 hour road trip the transmission started leaking and hitting the exhaust pipe and caused the fluid to flare as it hit the hot exhaust. Vehicle filled with caustic smoke and odor. Put my family (with small children) in a very dangerous situation on interstate 64 on the side of Afton Mountain. Out of the 6 months I have owned this vehicle it has been at the Ford dealership 4.5 months while they try to figure it out. Spoke to Ford Corporate the next business day and they put in a request for the Ford Buy Back as it has been in the shop so many times for the same issue.

I have a 2020 Expedition that we have had to change the windshield wipers out on frequently. I just replaced them last week and they are already bouncing during a heavy rain. I saw there was a recall to some of the windshield wiper arms but when I entered my VIN, mine was not included.

The contact owns a 2020 Ford Expedition. The contact stated that while driving in the rain at 50 MPH, a vehicle hydroplaned and crashed into both the contact's vehicle and another vehicle. The contact stated that air bags did not deploy , the seat belts did not lock and no warning lights appeared upon impact. The contact and her daughter both sustained a headache and other aches to their neck and shoulders. A police report was filed. Despite the failure, the contact managed to drive the vehicle back home despite front end damage to the vehicle. The dealer and the manufacturer were both notified of the failure and both referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.

Transmission jerks the whole car very hard when going from park to drive. Transmissions try’s to downshift when going 50, then shift up. More hard jerking/shifting when going shifting under 40-60 mph. Transmission seems defective

At approximately 35,000 miles we started noticing a harsh shift. We have taken the vehicle into the Ford Dealership 3 times and they have made repairs each time (overhauled main control valve body replacing the separator plate and channel plate, replaced the torque converter, replaced a broken seal inside C-clutch, replaced main valve body, flushed transmission cooler and lines). Each time the vehicle appears fine, but the harsh shift returns, typically within a couple thousand miles. The harsh shifting occurs when it shifts into 5th gear. At one point the vehicle stopped all forward movement and left me and my daughter blocking lanes of traffic at a very busy intersection - putting ourselves and other motorists in danger. Each time we take the vehicle in, the dealership test drives the vehicle and confirms the harsh shifting. One of the dealer techs stated they've had a lot of problems with the Ford 10 speed transmission. The transmission shifts start out fairly mild, but then get more intense pretty quickly. The harsh shifts have made loud clunking noises, caused the vehicle to lunge or shudder during shifts, and have almost felt like we were struck by something. On a roadtrip the transmission actually shifted hard enough that it woke my wife up who was in a deep sleep.

THE SEAT BELT RECEIVER IN THE RIGHT MIDDLE CAPTAINS CHAIR FAILED AND CRACKED. IT WAS RARELY USED AND STILL BROKE.

Bought this car new at a dealer. Slips, Jerks, delays accelerating. Getting on the highway it slipped into nuetral, very dangerous and scary. I’ve had it to two different dealers four different times since then. Lots of wait time in between and no loaner vehicles ( they are saying due to Covid). It started with gears 5,7,8. Now it’s all gears. I’m at 35k miles. I have 60k miles on extended warranty. This is a lemon. I don’t know what to do? I’ve called Ford customer service as well.

Anytime my SUV downshifts from a higher rate of speed, goes into reverse or shifts while going up a hill - the transmission makes an audible thunk noise, jerks the car, then proceeds to shift. It’s been in the shop 4 times and the problem hasn’t been solved. From nothing is wrong, to the “system update” to replacing gears, it’s in AGAIN. This has been on ongoing problem for 6+ months with no remedy.

The contact owns a 2020 Ford Expedition. The contact stated that while driving between 30-40 MPH, the vehicle unexpectedly downshifted. The contact stated that during the failure, a thud was felt and heard as if the vehicle had been involved in a collision. The contact stated that during one failure, the "shift system error, service required" warning message had appeared on the instrument panel. The contact had taken the vehicle to a dealer where a mechanic informed him that the CDF sleeve might have spun inside the transmission casing. The mechanic asked the contact for permission to tear down the transmission to confirm the failure; however, the contact declined the service. The manufacturer was then notified of the failure and transferred him to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 65,000.

Cruising on the interstate and the vehicle’s throttle went dead. Vehicle acted as though I let of the accelerator and began to coast. Would not respond to accelerator (rpms went flat and no downshift). This happened approximately 10 times in a row for 5 to 10 seconds each time. I took a quick video of the instrument panel at the end, prior to me pulling off the interstate. Wrench light appeared at the end. My wife has found multiple reports of similar issues on the web. Our vehicle has been to the dealership 4 times already due to similar drive train issues (hard shifting, going forward when put in reverse, etc.). Ford has failed to fix these issues, which are commonly known to Ford.

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Car was fine yesterday and today my breaks don't work have to push the pedal all the way to the ground popped the hood and the break fluid is gone took it to a auto store for help they could not find a leak anywhere told me there is a recall possibly for this problem it's a 2020 never had a problem and recently took it to Kendall for a oil change so it just happened

Was on a 7hr road trip. Around 2hrs in attempted to accelerate to pass another vehicle using a passing lane which terminated back down to a single lane. Created an unsafe situation while passing other vehicles at 45-55 mph. Only 20-25k miles on our 2020 expedition. Transmission did not shift appropriately. Lost power and began roughly shifting between gears especially 6th to 7th gear. Warning lights and wrench appeared during/after this event. No engine or wrench lights on prior to this event. Appeared to get stuck In 10th gear and only accelerating to 45-55mph. Would randomly down shift and have rough shifting back up to 10th gear, especially 6-7th gear. Took the vehicle to the nearest Ford dealership. Stated it was transmission communication errors due to how the computer learns driving patterns. The Ford service center cleared the communication errors and disconnected the battery. Gear wrench disappeared and did not occur again for the rest of the trip. Two days later had similar acceleration issue and rough shifting but no warning, engine or wrench lights.

I was traveling on the interstate at a rate of 75 mph. I signaled a lane change and pressed the gas pedal. I heard the engine respond and the rpm surged. The drive train went dead. There was no power at all. I checked it was in drive and it was. The car began to slow and I began trying to get off the road. Suddenly with a bit of a jerk, it drove normal.

The contact owns a 2020 Ford Expedition. The contact stated while driving 70 MPH, there was an abnormal sound coming from the vehicle, followed by hard shifting from the transmission. The contact stated that the “Service Required” message was displayed. The contact pulled over to the side of the roadway. The vehicle was towed to the dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The contact stated that the failure persisted. The vehicle was towed to the dealer again and the dealer stated that the transmission needed to be replaced, and that the manufacturer was aware of the failure. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 20,000.

2020 FORD EXPEDITION. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-250.

While traveling approximately 65 MPH on State Highway 35 near Austin, TX, my Expedition violently shifted out of gear when I attempted to accelerate to move into the next lane out of the way of a commercial 18 wheeler that was changing lanes. This caused me to lose power and coast until I could recover drive ability. My family and I were sitting ducks in the middle lane of a 4-5 lane stretch of highway. I was able to get off the highway and park in the nearest parking lot. I remember seeing a red notification stating something like “No Shift” on the dashboard display when the issue happened. Immediately confirmed no other issues, transmission and cooling system temperatures were in normal range and no other check or warning lights came on. Also, did not see any leaks and all fluids were within normal ranges.

I recently purchased this vehicle and I have had the problem from the beginning. When driving and slowing down. Usually around 5th gear or slower, it will shift hard into the lower gear with an obvious noise(thunk) coming from the rear of the vehicle. You can also slightly feel this. I have tried to duplicate the issue without using brakes to rule that out and I have done so. It is definitely not a brake issue but a transmission/power train issue. This happens to me multiple times a day on most every drive. I have looked at multiple forums to see if this is a common issue and it seems that it is. A common issue without a reliable fix. I am hoping that of multiple people claim this issue that Ford will in fact take it seriously and fix the issue

While driving on the interstate and accelerating the vehicle first shifts very hard then goes into complete limp mode, I have had to coast to a stop on the side of the interstate to restart the engine and pray it starts working again. Once it happens once it consistently happens daily till I have it repaired which ford is booking appointments for transmissions 3 months out. The manufacturer has been able to replicate the failure multiple times. Each time it happens the onboard screen flashes to see owners manual and the check engine light comes on. This has put my entire family at risk because it usually happens at 55+mph and going from that amount of speed to no engine/transmission power is terrifying. I have spoke with other owners and this is a consistent problem these machines re having.

My transmission shifts very hard while driving. Mainly from 4th to 5th gear while going 50MPH on a decline. The car has been in the shop for it a couple times and have yet to “replicate” the issue or repair it. The blind monitor system keeps saying it’s having an issue responding to the transmission. I get notified on my app constantly, yet the dealership has told me they can’t replicate it therefore no repairs have been made.

There's two different incidents oke happened at approximately 30,800 transmission made a hard clunk around 30 mph, transmission error on dash appeared but cleared as soon as I came to a stop. Transmission started working but shifting differently as in Harder shifts but not all the time. Last week on. February 4th wife stated she felt a hard shift and thought transmission dropped/broke I know ford will say can not replicate symptoms so I am reporting this incase more issues arise from ford expeditions as this can be a safety issue for family's with children or as in our case we foster and are always taking kids to where they need to be

The transmission in the car is not functioning properly. Shifting is not happening correctly and there is slippage. The shift between gears is significantly impacting the car while in motion. The lurch between gears skips the car ahead. Further, Ford Dealers are so backlogged with transmission issues that they are refusing to diagnose and service vehicles due to lack of technicians and parts.

1) Automatic transmission; Yes 2) Transmission defect causes the vehicle to unexpectedly lose power, increasing the chance vehicles traveling behind could collide with the vehicle (powertrain occasionally does not initially respond to throttle input) 3) Yes 4) The vehicle has been inspected by a Ford dealership; unknown with regard to inspection by others (the vehicle has been serviced by a Ford dealership five times and the problem has not been corrected; early symptoms did not include unexpected loss of power; Ford refuses to replace the trans) 5) October 2021; initial symptom was harsh downshifts; symptoms as of 16 January 2023, are harsh downshifts, harsh reverse engagement when vehicle is cold, erratic upshifts (see above) and burning transmission fluid; an error message appeared while driving on 16 January (see attached)

I own the 2020 Expedition. I pressed down on the gas pedal to accelerate into traffic. While the truck should have down shifted and accelerated, instead the powertrain completely disengaged; a total loss of power. The RPM jumped way up to redline, I took my foot of the gas pedal and as the RPM came back down, the transmission slammed back into engagement. At this point, I was finally able to accelerate. This issue has put us in danger as when I am on the road and try to accelerate to my vehicle does go into gear acts if it's in neutral. Also I have been at stop light and light turns green cars are honking as my car won't move. I have had this issue for quite some time, I called for they took it in for inspection the first time and found no issue, took it in again and they said it was the Cadillac converter, they replaced it, and they reprogramed the vehicles gears and now I am expirenceing the same issues, but worst. 2020 Ford Expedition

Muffler and exhaust pipes have gotten rusted. I only have 37k miles on it. Is this a defect from manufacturer? I have many other cars but not rust over 100k miles.

There seems to be an issue with the 10 speed gear shift in my 2020 Ford Expedition. We were driving on the interstate when we attempted to slow down to shift lanes, the gear shift very harshly and then would not respond to pressing the acceleration pedal. It made some very loud clunk noises and after a few minutes, it finally responded to the acceleration but it also was skipping gears and shifting really hard. Upon research, I found out that older models have an issue with the 10 speed shifter as well as others with my same make/model/year. Will bringing my vehicle in for inspection since this can be very dangerous in busy highways.

I was traveling on the interstate when I was slowing down to get off an exit, got struck from behind at more than 80mph and rear ended a semi trailer that released the emergency brakes of his truck abruptly..my airbags did not deploy. suffered multiple lacerations through my body because of this double impact.

The transmission has now had over 5 shifting stall and power loss events while on the highway when attempting to downshift when accelerating. This loss of power causes a drastic reduction in speed and delay in actions. These events have nearly cause accidents at highway speeds. Additionally the radar sensor for the collision avoidance system went out and the car now shifts harshly in any gear with jerking and clanking. Multiple service lights are now illuminated. This first happened around 20k miles, but is has been increasing in frequency and now the car is not safe or driveable. This is the same transmission that is affecting other ford cars, like the ford 150 which has been subject to recalls. From publicly available information Ford thinks it’s a shifter and transmission disconnect but has not been able to implement a fox.

Driving on freeway and slowed down due to traffic and trucks ahead. Got over into left lane, accelerated and vehicle stalled then jerked forward. Wrench light came on. Got off the freeway, turned vehicle off and waited 5 minutes. Another time was driving up the grapevine to LA, vehicle stalled and again quickly accelerated forward. I got off the freeway to allow the vehicle to rest. Third incident, driving on freeway, wrench light again appeared. When taking long road trips, I must stop every 2 hours in order for vehicle to not stall and to eliminate having transmission issues.

2020 - Expedition collision avoidance should be investigated. Background: 05-08-21 Traveling south at 6 pm near Oxford Michigan on M-24 (grassy-median 4-lane highway) at the posted 55 MPH limit in clear weather. Ford Co-Pilot360 & 360 Assist active with 360 deg camera. Speed control set to normal mode with “collision avoidance” set to max and auto braking. I am (1st car) in the right lane with a 2nd car following also in my lane. A 3rd car (waiting to enter the highway) stops ahead (on right- from west) at an intersection where left turns (north) are prohibited. That 3rd car safely turns right (south) in front of us quickly crossing both active southbound lanes and over into the short left turn-around lane north. That 3rd driver had cleared the two active lanes quickly and safely. As our vehicles approached him we had an open traffic lane on our left, a clear shoulder to the right and nothing in front of us, no safety issue yet. Issue: When I drive past that 3rd vehicle my Expedition dashboard shouts “collision warning”. My vehicle applies the brakes while my 360 degree cameras ignore that a car is closing fast behind me. I need to accelerate and do it now! I’m shocked to find that flooring my gas pedal or even pumping it has no effect. Ford has taken my throttle away from me, I can’t help that 2nd car behind me. The 2nd car brakes and swerves hard into the open lane barely missing me. It was just luck that the driver was responsive and the lane was open. No, I did not hit or

I was driving my Expedition and the sunroof exploded out of nowhere. I had the screen closed so no one was injured.

Last year (2021), I purchased an Equalizer weight distribution hitch (manufactured by Progress Mfg Inc., Fastway Trailer Products, 353 South 1100 West, Provo, Utah 84601) when I bought my Grand Design Transcend Xplor camper trailer. The dealer sold me the 10,000 lb. hitch which was compatible with the 9,000 lb. GVWR trailer. Recently, (July, 2022) while pulling my camper into a campground site, the shank broke. It broke at the 90 degree joint and the gusset also fractured. Fortunately, I was only creeping into the campsite, so the trailer dropped to the ground, but no damage was done to the vehicle or camper. Upon examining the failure, it appear that one of the welds was defective. In the picture (Broken Trailer Shank - 5) it is clear that the weld on the left side had no weld fusion to the adjoining component. It appears that this was a "cold weld" and was a major contributor to the subsequent failure of the remaining welds and gusset. With the bad weld, the other welds were constantly over-stressed, and subsequently failed during normal use. From the discoloration of this "cold weld" it is evident that this condition existed for some time prior to the final fracture of the remaining welds (which are shinny - final failure) and probably existed since manufacturing. The defective weld also shows signs of "undercut". These are clear signs of poor manufacturing workmanship and should be considered to be a major safety concern. This type of failure should never occur and could

Panoramic moon roof exploded without warning. No debris or objects hit roof. Glass fell into vehicle from above. Ford denying any manufacturing wrong doing. Glass could have cut or injured children sitting in car seats below.

Driving on a 4-lane highway when a box truck directly ahead stopped quickly due to a stopped car ahead of it. The forward collision warning flashed and beeped, but when forcefully applying the brakes, the brake pedal only pulsed (like anti-lock brakes) but didn't slow the car even enough for the driver or passenger to feel any inertia moving forward in their seats or with their heads. The automatic emergency braking also didn't work, leading to a rear-end collision forceful enough to push the box truck into the car in front of it, apparently injuring the driver of the front car who was transferred by emergency personnel to a nearby hospital to seek medical evaluation/assistance. After impact, a message appeared on the dash stating "Pre-collision assist not available", but the forward collision warning worked, there was no prior warning of issues for the pre-collision assist, and the warning message was after impact, which significantly damaged the front portions of the vehicle (estimated damages exceed $24,000). There was a recall for the same model and year of this vehicle for pre-collision assist features/software not working properly, but it either didn't apply to this specific vehicle or was already addressed by the dealer, and the details aren't quite the same as what was experienced in this collision.

The contact owns a 2020 Ford Expedition. The contact stated while driving at 10-20 MPH a week after purchasing the vehicle brand new, the vehicle started jerking. There was no warning light illuminated. The contact continued driving. However, the failure recurred while driving the entire day. The dealer was notified of the failure and informed the contact that the failure was normal as she had just started driving vehicle. The failure persisted. The vehicle was taken to the dealer twice where it was diagnosed that no issues were found. Additionally, the contact stated that there was steam coming through the AC vents. The contact also stated that the check engine warning light illuminated, indicating that the catalytic converter was damaged. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. However, after the battery replacement, the vehicle shut off while driving and coming to a complete stop. The contact was able to restart the vehicle. However, the failure reoccurred while driving in the highway. The contact was able to restart the vehicle and veered to the side of the road. The vehicle was taken to the dealer where it was diagnosed that the vehicle was lacking unknown computer chips. Additionally, the dealer diagnosed that the transmission, the AC coil and the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mil

Automatic transmission making abrupt and lurching gear changes (even coming out of Park) in addition to mechanical sounds. Safety has not been an issue, so far. The situation has not been inspected by dealer or any other mechanic. Vehicle still under warranty with less than 8,000 miles. No warning messages have surfaced. Never involved in crash or flooding.

I own the above listed 2020 Expedition. We were traveling on Interstate 287 yesterday. I was in the right lane and was stuck behind a slow moving semi truck. I put on my blinker and waited for an opening in traffic to move into the middle lane. When an opening presented itself I pressed down on the gas pedal to accelerate into traffic. While the truck should have down shifted and accelerated, instead the powertrain completely disengaged; a total loss of power. The rpm jumped way up to redline, over revving, but the truck was slowing down. I took my foot of the gas pedal and as the rpm came back down the transmission slammed back into engagement with a loud audible clunk that jolted the whole vehicle. At this point I was finally able to accelerate. While this was all happening I had just moved into the middle lane of traffic, which was bearing down on us. All the vehicles behind us wear slamming their brakes and honking their horns. I thought for sure we were going to die. Thank God it wasn't an 80,000 lbs Peterbilt bearing down on us or we would be dead, by the grace of God we're not. Upon returning home I went onto the Ford truck owners website I belonged to. I came to learn this is a known issue with Ford's 10 speed transmission that Ford has failed to address. That there are pending lawsuits and that the NHTSA is aware of the issue. One of the member suggested that I file a complaint with the NHTSA, that was my impetus for writing you today. This is a dangerous condition t

When accellerating in 5th, or6th gear trans slips out hard and car wont accelerate for 1 to 2 seconds. It displays being in 1st while this happens before it goes back into precious gear and starts driving.

The Car ELECTRIC 120V 150Watt connector is failing to hold into any plug into the socket thus falling or pulling halfway out and creating a dangerous situation to our children sitting on the back. In trying to plug back in one of our children got an electrical shock. On another instance the electrical plug came halfway out and made contact with some metal and an electrical arc was created and started a small fire with our children sitting on the back. The circuit braker did NOT pop or quit working so we had to dry stop in the middle of traffic to prevent fire from spreading. We took the car to a Ford dealership to be repaired and they dismiss us till I show them our other 2021 F350 same electrical plug exactly the same and how tight it holds the electrical plug! Not till then the Service advisor told us "Yes it needs to be change" we have been waiting for this to happen over 6 months now without resolution.

While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.

The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle started to decelerate independently. The contact stated the error system failure warning light was illuminated. The contact also started to hear an abnormal noise. The contact stated after a few seconds the failure independently stopped and he was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown TBS to be completed. The vehicle was serviced for the bulletin but continued to experience the failure. The contact took the vehicle back to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.