2002 Ford Expedition complaints

MY NEIGHBOR'S 2002 FORD EXPEDITION CAUGHT THEIR HOUSE ON FIRE. MY HOME CAUGHT ON FIRE DUE THE THE SIZE OF THE FIRE. BOTH HOME SUFFERED EXTENSIVE DAMAGE AS A RESULT OF THE FIRE.

DT: THE CONSUMER STATES HER 2002 FORD EXPEDITION THE VEHICLE LUNGES FORWARD. HER HUSBAND WAS AT A STOP LIGHT AND WITH HIS FOOT ON THE BRAKE IT LUNGED FORWARD. HER SON PICKED HER UP IN THE VEHICLE TODAY, WITH HIS FOOT ON THE BRAKE IT LUNGED FORWARD WHILE SHE WAS TRYING TO GET IN THE VEHICLE. THEN IT HAPPENED AGAIN AT A STOP LIGHT AND THEY ALMOST HIT THE VEHICLE IN FRONT OF THEM. AT THAT POINT, SHE CALLED HER HUSBAND AND HE TOLD HER IT HAS OCCURRED A COUPLE OF TIMES TO HIM. THE DEALERSHIP DID NOT HAVE ANY INFORMATION AS TO WHY THIS HAPPENED. THE DEALERSHIP WHERE THEY PURCHASED THE VEHICLE STATED FORD IS NOT RESPONSIBLE FOR THAT PROBLEM. THE PROBLEM STARTED A COUPLE WEEKS AGO, NOT DEFINITE. *AK

ON THE EARLY MORNING OF JULY 2, 2005 A FIRE STARTED IN OUR 2002 FORD EXPEDITION. THIS HAS SUBSEQUENTLY BEEN CONFIRMED BY THE HOUSTON FIRE DEPARTMENT AND 2 INDEPENDANT CONSULTANTS RETAINED BY OUR INSURANCE COMPANY. THEY INDICATED THAT THE CAUSE OF THE FIRE WAS THE CRUISE CONTROL BRAKE DEACTIVATION SWITCH. THE FIRE DESTROYED BOTH OF OUR VEHICLES AND OUR HOME. THE TOTAL DAMAGES ARE ESTIMATED AT APPROXIMATELY $650,000. WHAT IS MORE CONCERNING IS THAT WE WERE AWARE OF THE PROBLEM WITH THE SWITCHES - IN EARLY MAY WE TOOK OUR EXPEDITION TO RANDALL REED FORD IN HUMBLE, TEXAS AND THEY TOLD US THEY HAD REPLACED THE SWITCH. ARE THE REPLACEMENTS AS DANGEROUS AS THE ORIGINALS?

DT: NEIGHBOR WAS LEAVING FOR THE STORE AND SMELLED SMOKE. SAW FIRE AND KNOCKED ON THE DOOR AND TOLD CONSUMERTHAT THE TRUCK WAS ON FIRE. CALLED 911, AND EMPTIED TWO FIRE EXTINGUISHERS TRYING TO PUT OUT THE FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS STARTED FROM AN ELECTRICAL SOURCE. ALSO, NOTIFIED CONSUMER OF THREE OTHER CASES JUST WITHIN HOUSTON.*AK

DT: VEHICLE WA SHYDROPLANING; VERY BADLY AT LOW AND HIGH SPEEDS IN THE RAIN . *AK

DT: THE CONSUMER OWNS A 2002 FORD EXPEDITION. THE SPARK PLUG BLEW THREW THE CYLINDER TO THE ENGINE. THE ENTIRE ENGINE WILL HAVE TO BE REPLACED. FORD ACTS LIKE THEY HAVE NO CLUE ABOUT THIS PROBLEM. CONSUMER HAS SEEN SEVERAL COMPLAINTS ON VARIOUS WEBSITES. THE CAR WAS AT A DEAD STOP AT A RED LIGHT, WHEN CONSUMER HEARD A POP THAT CAME FROM THE SPARK PLUG. *TT

DT: THE CONTACT OWNS A 2002 FORD EXPEDITION. HE STATES THAT THE DOORS WILL ACTUALLY LOCK THEM IN THE VEHICLE EVEN THOUGH THE CHILD SAFETY SWITCHES ARE TURNED OFF. THE SWITCHES ARE DEFECTIVE SO WHEN PASSENGERS IN THE VEHICLE PULL THE HANDLE TO GET OUT THE DOORS WILL AUTOMATICALLY LOCK. THIS INVOLVES BOTH LOCKS IN THE BACK OF THE VEHICLE.*AK UPDATED 12/07/05. *JB

2002 FORD EXPEDITION - CRUISE CONTROL STOPPED WORKING APPROXIMATELY ONE MONTH BEFORE ENGINE CAUGHT ON FIRE WHILE CAR WAS PARKED, NOT RUNNING.*AK

THERE WAS NO ACCIDENT, BUT SUBSTANTIAL DAMAGE TO MY SUV CAUSED BY THE TIRE TREAD SEPARATION AT 65 MPH. THIS PROBLEM IS SIMILAR TO THE CLASS ACTION LAWSUIT SETTLED LAST YEAR BY FORD REGARDING TIRE TRED SEPARATION ON THEIR SUV LINE. MY EXPEDITION HAD A TRED SEPARATION ON THE LEFT FRONT TIRE AT 65 MPH, WHICH CAUSED DAMAGE TO THE BUMPER, WHEEL WELL, AND RUNNING BOARD. THE TIRE WAS STILL PERFECTLY INFLATED, BUT THE ENTIRE TREAD, WHICH IS STILL HARDLY WORN, COMPLETELY SEPARATED FROM THE TIRE, CAUSING THIS DAMAGE. I TALKED TO FORD CUSTOMER SERVICE, AND THEY SAID IT WAS MY RESPONSIBILITY AS IT IS OUT OF THE 36,000 MILE WARANTY. THEY ARE LUCKY MY SUV DIDN T FLIP OVER AND KILL ME, LIKE MANY BEFORE ME WHO HAD THIS SAME PROBLEM. THESE ARE THE ORIGINAL FACTORY TIRES THAT FORD INSTALLED ON MY NEW EXPEDITION. I FEEL THEY ARE RESPONSIBLE FOR REPLACING THE TIRES AND FIXING THE DAMAGE CAUSED BY THEIR DEFECTIVE PRODUCT. I WOULD LIKE FORD TO REPAIR THE DAMAGE TO MY SUV CAUSED BY THEIR DEFECTIVE TIRE. I WOULD ALSO LIKE FORD TO REPLACE THE REMAINING TIRES SO THAT THIS DOESN'T HAPPEN AGAIN.

FORD CONTACTED ME TODAY RESPONDING TO MY EMAIL REGARDING MY SEAT BELT THAT HAS BEEN FALSE LATCHING SINCE I BOUGHT IT ON 1/24/02. THE MAN VERIFIED THE ATTEMPTS I'D MADE AT DEALERSHIPS IN FIXING THE PROBLEM, AND THAT THE ONLY THING I DESIRED WAS FOR MY SEAT BELT TO BE FIXED. WHEN HE CAME BACK TO THE PHONE, HE SAID ANY SAFETY WARRANTY WAS VOIDED BECAUSE THE MILEAGE WAS OVER 50,0000, AND THE RECALL WAS FOR 2001 FORDS. WHEN ASKED ABOUT ALL THE PAPERWORK FROM DEALERSHIPS DOCUMENTING THEIR EVALUATION OF THE SEATBELT PROBLEM GOING BACK TO 1/02, HE SAID TO TRY TO TAKE THE CAR BACK THERE. [I HAVE AND THEY TOLD ME TO CALL FORD]. *AK

WHILE DRIVING 10 MPH CONSUME HEARD A KNOCKING NOISE COMING FROM UNDER THE HOOD. DEALERSHIP INFORMED THE CONSUMER OF THE BLOWN SPARK PLUG. THE PROBLEM WAS NOT RESOLVED. *AK

CONSUMER RECEIVED RECALL 99V062001 CONCERNING CRUISE CONTROL CABLE. NO PARTS WERE AVAILABLE.*AK

CRUISE CONTROL AND HORN FAILED. THE DEALER STATED THE CRUISE CONTROL CABLE WIRE OVERHEATED AND FUSED TOGETHER IN THE HARNESS. *AK

THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN. AFTER NUMEROUS VISITS TO THE DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK

EVERY TIME IT RAINS HARD MY VEHICLE WON'T START AND IF IT DOES THE WIPERS AND RADIO WILL NOT OPERATE WHEN I PUT IN REVERSE OR DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS THE RIGHT SIDE WINDSHIELD SEAL. I ASKED THEM IF THIS WAS A MANUFACTURE DEFECT AND THEY SAID NO THAT IT WAS THE SHIFTING OF THE GLASS WHEN I RUN OVER BUMPS. THE SAME THING WAS HAPPENING TO A F-250 P/U WHEN I TOOK MY VEHICLE IN. THEY TOLD ME THAT THEY WOULD HAVE TO REPLACE THE FUSE BOX, GEAR MODULE, REAR WIPER MOTOR. I DON'T BELIEVE BUMPS WOULD CAUSE THIS TO HAPPEN AND FROM THE SOUND OF IT, IT APPEARS TO HAVE BEEN HAPPENING FOR A GOOD WHILE BECAUSE THEY TOLD ME AT THE SERVICE DEPARTMENT THAT THERE WAS MOLD IN THE GEAR MODULE. I AM AFRAID THAT IF IT RAINS AND I AM ON THE ROAD THAT MY TRUCK MIGHT JUST TURN OFF OR MY WIPERS MIGHT SHORT OUT. THE ESTIMATED COST FOR ALL REPAIRS IS ABOUT $1000.00. *AK

VEHICLE UNEXPECTEDLY CAUGHT ON FIRE WHILE IT WAS PARKED. MANUFACTURER WAS CONTACTED BY OWNER, AND WAS AWARE OF THE PROBLEM.*AK *TT

WHILE VEHICLE WAS PARKED, A FIRE STARTED UNDER THE HOOD. VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THE FUEL READS INCORRECTLY , AND WHEN DRIVING DOWN A HILL, THE VEHICLE HESITATES.*AK

MY 2002 FORD EXPEDITION WILL SHUT OFF AT INCLINES OF MORE THAN 15 DEGREES EVEN WITH MORE THAN 10 GALLONS OF FUEL IN THE TANK. THIS PROBLEM IS AN INHERENT PROBLEM WITH ALL 2001 AND 2002 EXPEDITIONS AS ADMITTED BY FORD MOTOR COMPANY AND THEY REFER TO THIS DEFECT AS A MERE "CHARACTERISTIC" OF THE VEHICLE. THE PROBLEM CAN OCCUR AT ANYTIME WHEN THE VEHICLE IS AT AN INCLINE WHEN THE FRONT IS LOWER THAT THE REAR. THIS MEANS THAT I CAN FEASIBLY RUN OUT OF FUEL WHILE DRIVING DOWN A HILL OR MOUNTAIN, LOSE POWER STEERING AND POWER BRAKES AND BE INVOLVED IN AN ACCIDENT WHERE SERIOUS INJURY OR DEATH COULD OCCUR. THIS IS A VALID SAFTEY CONCERN AND I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE ESPECIALLY IN HILLY OR MOUNTAINOUS AREAS. AT THE VERY LEAST I COULD RUN OUT OF FUEL AND BE STRANDED IN AN AREA THAT IS UNSAFE. THIS IS UNACCEPTABLE FUNCTIONALITY OF THE VEHICLE AND FORD MOTOR COMPANY SHOULD ADDRESS THESE CONCERNS AND OFFER SOLUTIONS TO THE PROBLEM INSTEAD OF WEAK EXCUSES TO WHY THEY FEEL THE GENERAL PUBLIC IS NOT AT RISK HERE. *AK

VEHICLE WAS PARKED AND IT CAUGHT ON FIRE. OWNER WAS NOTIFIED BY NEPHEW THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED, AND EXTINGUISHED THE BLAZE. A REPORT WAS TAKEN, AND THE CAUSE WAS DETERMINE DTO BE THE ABS SENSOR AND OR THE CRUISE CONTROL WHERE THE FIRE ORIGINATED. *AK

AFTER HITTING BLACK ICE, THE VEHICLE SLID TO THE LEFT ACROSS THE ROAD, HIT A TREE HEAD ON AND THE FRONT AIR BAGS DID NOT DEPLOY. *TC (THE CONSUMER NO LONGER OWNS THE VEHICLE)*JB

DURING OUR THANKSGIVING HOLIDAY, I WAS TRAVELING AT HIGHWAY SPEEDS WITH MY FAMILY ON MY WAY FROM PHOENIX, AZ TO LAS CRUCES, NM WHEN THE RIGHT REAR GENERAL GRABBER AW P275/60R17 FACTORY INSTALLED TIRE OF MY 2002 FORD EXPEDITION EXPERIENCED TREAD SEPARATION. THERE WAS NO POLICE REPORT NOR WERE THERE ANY INJURIES. THE TIRE DID NOT DEFLATE, BUT IT DID AN ESTIMATED $2,241.47 IN DAMAGE TO MY EXPEDITION WHEN THE TREAD SEPARATED. PLEASE NOTE THAT THE TIRES WERE INFLATED AS RECOMMENDED AS INDICATED ON THE DOOR STICKER. I CHECK THE AIR IN MY TIRES PRIOR TO EACH TRIP AS THE SAFETY OF MY FAMILY MATTERS MOST. THIS RIGHT REAR TIRE WAS INFLATED TO EXACTLY 33 PSI THE DAY BEFORE THE TRIP. I HAVE SUBMITTED A CLAIM TO CONTINENTAL NORTH AMERICA WHO DENY ANY WORKMANSHIP AND/OR MATERIAL FAULT. THEY ONLY WANT TO OFFER $1,000 IN GOODWILL, WHICH WILL NOT COVER THE DAMAGES CAUSED BY THE TIRE TREAD SEPARATION.*AK

VEHICLE WOULD NOT START - SAFETY PROBLEM. VEHICLE DIAGNOSED AT ROD BAKER FORD DEALERSHIP AS HAVING A DEFECTIVE FUEL PUMP WHICH WAS REPLACED AT A COST OF $766.00. *AK *TC *JB

MY 2002 EXPEDITION 4.6 HAS FOR THE PAST YEAR STALLED OUT ON AN INCLINE WITH 1/4 TANK OF GAS. IT WILL ALSO REVVED UP AND LURCH FORWARD WHEN RESTARTED, EVEN WHILE STANDING ON BRAKES. THE DEALERSHIP HAS REPLACED MANY THINGS AND HAS NO REASON WHY IT DOES THIS. I HAVE HAD ENOUGH. THIS IS A 2002 AUTOMOBILE AND THE 21ST CENTURY, THIS SHOUDL NOT BE HAPPENING TO A NEW CAR. A DEALERSHIP SHOULD NOT BE UNABLE TO CORRECT THIS PROBLEM. FORD NEEDS TO FIND THE PROBLEM AND ISSUE A RECALL, BEFORE A LAWSUIT ENSUES.

WHILE DRIVING THE STEERING WHEEL SHOOK AND A LOUD NOISE WAS HEARD COMING FROM THE FRONT. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. THE DRIVER'S SIDE TIRE TREAD SEPARATED FROM WHEEL. THE CONSUMER WAS ABLE TO CHANGE THE TIRE, AND DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. GENERAL, CONTINENTAL, P265/7OR17. *AK TWO DEFECTIVE TIRES WERE FOUND. THE TIRE/TREAD. GM STOPPED MAKING THESE TIRES DUE TO PROBLEMS. ANOTHER TIRE MAY BE SEPERATING. *SC

COMPLETE FIRE DISTRUCTIN OF VEH. FIRE APPEARS TO HAVE STARTED UNDER DASH IN WIRING HARNESS AND SPREAD TO ENGINE COMPARTMENT AS WELL AS INTERIOR OF UNIT. FORENSIC ANALYSIS INDICATES ABOVE. FORENSIC REPORT AVAILABLE ON REQUEST. FIRE STARTED WHILE UNIT PARKED IN GARAGE AND DAMAGED DWELLING AS WELL.*AK

WHILE DRIVING,A LOUD NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER PULLED OVER, AND NOTICED THAT THE RIGHT REAR TIRE TREAD SEPARATED FROM THE WHEEL. CONSUMER CHANGEDE THE TIRE. CONTINENTAL , GENERAL, P265/70R17.*AK

THE STEERING WAS ERRATIC. THE VEHICLE WAS TAKEN TO A DEALERSHIP, WHO INDICATED THAT 3 OUT OF THE 4 TIRES WERE DEFECTIVE, AND THE BELTS WERE SEPARATING. ALSO, INDICATED THAT THE TIRES WEREN'T COVERED UNDER ANY KIND OF WARRANTY. THERE WAS TREAD SEPARATION RECALL 02T01200 ON THIS ISSUE BUT THE CONSUMER WASN'T NOTIFIED. *AK *SC

WHILE DRIVING 35 MPH THE REAR PASSENGER SIDE TIRE TREAD SEPARATED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION.

WHILE DRIVING 70 MPH THE FRONT DRIVER SIDE TIRE TREAD SEPARATED WITHOUT WARNING. AS A RESULT THE VEHICLES BUMPER WAS DAMAGED. THE CONSUMER STATEED THIS IS THE THIRD OCCURRENCE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

MAY 04, MY VEHICLE TRANSMISSION WAS SERVICED (FILTER CHANGED AND FLUID REPLACED) BY THE LOCAL FORD DEALER. IN JUNE 04, UNDER 1,000 MILES SINCE THE SERVICE, MY VEHICLE BEGAN TO VIBRATE IN THE REAR END WHEN IT WOULD SHIFT AROUND 45 M.P.H.AND WAS RETURNED TO THE FORD DEALER WHO DIAGNOSED THE PROBLEM AS WATER IN THE TRASMISSION. THE FILTER WAS REPLACED AT MY EXPENSE AND THE PROBLEM HAS PROGRESSED OVER THE LAST TWO MONTHS. THE DEALERSHIP STATED THAT THEY COULD NOT REPLACE THE TRANSMISSION BECAUSE THERE WERE NO OTHER MECHANICAL PROBLEMS ASSOCIATED WITH THE PROBLEM. *AK

TREADS SEPARATED FROM THE TIRE, WHILE STILL INFLATED AND CAUSED DAMAGE TO REAR FENDER OF FORD EXPEDITION. PREVIOUSLY REPORTED PROBLEM UNDER CLAIM NUMBER 10024727. CONTACTED CONTINENTAL UNDER THE CLAIM AND WAS TOLD MY TIRES DID NOT FALL WITHIN THE RECALL DOT NUMBERS WHICH CONTRADICTED THE INFORMATION PROVIDED BY YOUR AGENCY. THE TIRE DEALERSHIP ALSO TOLD ME THE OTHER TIRES WERE BAD. TIRES ARE BEING SENT TO CONTINENTAL FOR INVESTIGATION.

2002 FORD EXPEDITION PURCHASED FROM CROSSROADS FORD SEPTEMBER 2001. FIRST IN FOR HESITATION WHEN PRESSING GAS AND IDLING IN REVERSE. REPLACE CYLINDER #6 AND TWO SPARK PLUGS. SECOND TIME IN FOR SAME REASON. REPLACED CYLINDER #6 AGAIN. THIRD TIME IN FOR SAME REASON. REPLACED NOTHING--THEY SAID THEY COULD FIND NOTHING WRONG. FOURTH TIME IN SAME REASON. KEPT CAR FOR NINE DAYS, DUMBFOUNDED-AS THEY COULD FIND NOTHING WRONG -REPLACED CYLINDER #6 AND THE FUEL INJECTOR AFTER SPEAKING WITH FORD ON A CONFERENCE CALL--- TENTH DAY PICKED UP CAR--- ELEVENTH DAY CAR IS NOT FIXED--STILL HAS THE SAME PROBLEM.*AK

FORD EXPEDITION FAILED SUSPENSION SYSTEM REPAIR REQUEST UNDER WARRANTY.*MR THE CONSUMER'S BELIEVED THE SUSPENSION SYSTEM IS FAULTY. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY REFUSED ANY ASSISTANCE. *NM THE TRANSMISSION STARTED WITH AN OCCASIONAL CHUNK AND OR RATCHETING SOUND, ROUGH, DID NOT MOVE AND WOULD BANG WHEN MOVED, THE DRIVER WINDOW OCCASIONALLY ROLLED UP OUT OF THE TOP RACK AND THERE WAS AIR LEAKAGE, THE VEHICLE WAS EXTREMELY BOUNCY AND WAS SO SEVERE THAT THE CONSUMERS HEAD WOULD BOUNCE AGAINST THE ROOF TOP OF THE VEHICLE AND THE VEHICLE SWAYED SEVERELY WHEN THE VEHICLE MADE A TURN AROUND CURVES. *SC *JB

WHILE DRIVING 35 MPH ANOTHER VEHICLE RAN A TRAFFIC LIGHT, CAUSING CONSUMER'S VEHICLE TO T-BONE THE OTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. *AK

ON AT LEAST 3 OCCASIONS WHEN APPLYING THE BRAKES MY 2002 EXPEDITION ACCELERATED. ONE OF THESE TIMES I WAS AT A COMPLETE STOP AND SAW MY RPMS JUMP UP TO 2000. *AK

CONSUMER WAS INVOLVED IN A COLLISION. THE VEHICLE WAS HIT ON THE RIGHT FRONT SIDE, AND DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER WAS SERIOUSLY INJURED. *AK

ROOF SEPARATED FROM THE SUPPORTS. *LA

VEHICLE ACCELERATES BY ITSELF WHILE BRAKING DURING STOPS. THE SPEED OF VEHICLE IS ABOUT 2-5 MPH AND THE ACCELERATION COMES ON WITHOUT WARNING. TACHOMETER JUMPS TO ABOUT 1500 RPM. THIS LASTS FOR 2-3 SECONDS WITH ENGINE SPEED RETURNING TO NORMAL. THIS IS AN INTERMITANT PROBLEM THAT I NOR THE DEALER CAN DUPLICATE. THEY ARE UNABLE TO FIND THE CAUSE. THE FIRST TIME THIS HAPPENED WAS BEHIND A MIATA THAT WAS STOPPED AT A TRAFFIC LIGHT AND I WAS APPROACHING FROM BEHIND WHEN IT ACCELERATED AND I ALMOST MOUNTED THE REAR OF THAT CAR. IT PULLED THROUGH THE BRAKES AND JUMPED FORWARD. THIS HAS HAPPENED 4 TIMES SINCE BOUGHT NEW IN AUG OF 2002. IT IS HAPPENING MORE AND MORE FREQUENTLY. I HAVE REQUESTED A REPLACEMENT TRUCK THRU FORD AS WELL AS THE FRANKLIN SQUARE, NY FORD DEALER WHERE I BOUGHT THE CAR. I HAVE NOT RECEIVED AND COMMUNICATION FROM THE COMPANY OR THE DEALER. THE DEALERSHIP REFUSED TO INDICATE IN THEIR PAPERWORK THAT THIS VEHICLE WAS IN SAFE MECHANICAL CONDITION. THIS IS A SEVERE SAFETY PROBLEM AND NEED YOUR ASSISTANCE FORTHWITH.*AK

A BURGLAR WAS ABLE TO INSERT A SCREW DRIVER BETWEEN THE DRIVER'S SIDE DOOR HANDLE MODULE AND THE OUTER WALL OF THE DOOR AND REMOVE THE HANDLE MODULE AND OPEN THE DOOR AND STEAL VARIOUS ITEMS IN THE VEHICLE WITHOUT SETTING OFF THE ALARM.*AK

VEHICLE WAS BOUGHT USED @ 27000 AND BROUGHT BACK THE DAY FOLLOWING PURCHASE WITH THE TRANSMISSION TROUBLES. THIS VEHICLE IS AND WAS UNDER MANUFACTURERS WARRANTY. FORD SHOULD HAVE SOME LIABILITY REGARDLESS IF THIS WAS PURCHASED USED OR NOT SINCE IT IS SO LOW MILEAGE AND THE YEAR MAKE OF IT AND IT IS UNDER THE MANUFACTURERS WARRANTY. TRANSMISSION SLIPPING AND NOT STAYING IN GEAR. RETURNED TO DEALER AND THEY REPLACED A SENSOR SAYING THERE WAS 'NO RESPONSE' FROM THE SENSOR AND IT WAS RULED AS 'BAD'. AGAIN IN JULY THE VEHICLE WAS RETURNED BECAUSE IT WAS STILL SLIPPING, SMELLED OF BURNING RUBBER...TRANSMISSION WAS THEN REBUILT BY THE DEALER AS IT HAD A LOT OF ISSUES ONCE THEY OPENED UP THE TRANS. NOW HERE LESS THAN 4 WEEKS AFTER THAT LAST REPAIR WHICH WAS THE SECOND IN LESS THAN TWO MONTHS. TRANSMISSION IS SLIPPING AND NOT CHANGING GEARS PROPERLY. TOOK THIS VEHICLE ON A LONGER DURATION TRIP THAN USUAL ALONG WITH HIGH FREEWAY SPEEDS. ONCE THE VEHICLE GETS NEAR 70 MPH THE TRANS STICKS AND THE VEHICLE LOSES ACCELERATION. THE TRANS TROUBLE I AM HAVING WITH THIS EXPEDITION IS RIDICULOUS.

BRAKE PEDAL FELT ROUGH UPON STEPPING ON PEDAL (I HAVE A LITTLE MORE THAN 30K MILES ON THE VEHICLE) I DO WORK ON MY OWN VEHICLES AND I AM VERY KNOWLEGABLE WHEN IT COME TO BASIC REPAIRS I INSPECTED BOTH ROTERS ON THE FRONT OF THE VEHICLE AND FOUND THE DRIVER SIDE INNER PAD COMPLETELY WORN TO THE METAL THE OUTER PAD STILL HAS APPROXIMATELY 1/4 INCH BEFORE IT HITS THE INDICATOR OBVIOUSLY MY CALIPER IS STICKING I HAVE AN APPOINTMENT TOMORROW IM CURIOUS WHAT TEY WILL SAY. *AK

RUST DEVELOPED ON THE ROOF OF CAR IN SUPPORT GROOVES.

CONTINENTAL TIRE/ GRABBER AW DOT ADT044T4001. WHILE DRIVING ON I10 WITH MY WIFE AND FOUR SMALL SONS, TREAD PEELED AWAY FROM R/R TIRE AND CAUSED $5,900 IN DAMAGE TO R/R FENDER AREA. *LA

WE PURCHASED OUR 2002 5.4L EXPEDITION ON OCTOBER 13,2001. ON APPROXIMATELY 5 OCCASIONS, WE HAVE BEEN AT A STOP WITH THE BRAKE PEDAL DEPRESSED. THE ENGINE SUDDENLY ACCELERATED, CAUSING THE VEHICLE TO LURCH FORWARD REQUIRING YOU TO APPLY ADDITIONAL PRESSURE TO THE BRAKE PEDAL TO AVOID COLLISION OR FURTHER UNWANTED MOVEMENT OF THE VEHICLE. IT IS VERY STRESSFUL TO DRIVE, THINKING THAT IT WILL HAPPEN AGAIN. WE HAVE BROUGHT THIS PROBLEM TO THE ATTENTION OF OUR DEALER SEVERAL TIMES. THEY CANNOT DETECT THE PROBLEM AND INDICATED THAT THERE WERE NO SIMILAR COMPLAINTS ON FILE. THE LAST INCIDENT OCCURRED ON ON DEC. 4, 2003. AFTER CONTACTING THE CUSTOMER SERVICE DEPARTMENT AT FORD MOTOR COMPANY, WE REQUESTED THAT THE DEALER INSTALL A FLIGHT RECORDER. I WE FEAR FOR THE SAFETY OF OURSELVES, OF OUR CHILDREN, AND OF OTHERS. TO FURTHER AGGRAVATE THE SITUATION, SERVICE STAFF FROM OUR FORD DEALER HAVE SUGGESTED THAT IT IS DRIVER ERROR (SUGGESTING THAT WE ARE APPLYING PRESSURE TO THE BRAKE AND GAS PEDAL SIMULTANEOUSLY. WE ARE CERTAIN THIS IS NOT THE CASE). PLEASE LET US KNOW OF YOUR FINDINGS AND ANY ADDITIONAL STEPS TO TAKE. THANK YOU. *AK

SUV WILL SUDDENLY IDLES AT A VERY LOW SPEED - MOSTLY WHEN COMING TO A STOP OR YIELD. THE BRAKES ARE APPLIED WITH MUCH FORCE IN EFFORT TO KEEP VEHICLE FROM LURCHING FORWARD INTO THE REAR END OF ANOTHER VEHICLE. VEHICLE'S ENGINE WILL THEN 'DIE' AND I WILL HAVE TO PUT IT IN NEUTRAL OR PARK TO RESTART. DOES NOT MATTER WHAT THE TEMPERATURE IS. THE VEHICLE DOES THE SPIRADICALLY ABOUT ONCE A WEEK. I'M AFRAID THIS WILL CAUSE AN ACCIDENT IN WHICH MY 5 YEAR OLD IS PRECIOUS CARGO - DAILY.*AK

I REAR ENDED A TRUCK AT ABOUT 35-40 MPH AND NEITHER AIR BAG DEPLOYED. MY VEHICLE IS AT PLANET FORD HERE IN TEXAS AND THEY TOLD ME LAST WEEK THEY WAS GOING TO INVESTIGATE WHY THEY DID NOT DEPLOY. TODAY THEY TOLD ME THAT IT HAS TO BE A DIRECT HIT AND WITH $9,000.00 AND THE WHOLE FRONT FOLDING ON IMPACT I CONSIDER THAT A DIRECT HIT. THEY TOTALED THE VEHICLE I HIT. *LA

WHILE DRIVING AT 35 MPH DRIVER FELT VIBRATION IN THE RIGHT REAR OF THE VEHICLE. RECALL 02T0120000. *AK

WHILE AT A COMPLETE STOP WITH FOOT ON BRAKE, ENGINE "REVS" AND LURCHES FORWARD. THIS HAS HAPPENED 5 TIMES OVER THE PAST 2 YEARS. NO ACCIDENTS HAVE OCCURRED. TOOK VEHICLE TO SHOP AFTER THE 4TH TIME BUT THEY FOUND NOTHING. *LA

2002 FORD EXPEDITION: RIGHT FRONT BRAKE(S) MAKING GRINDING NOISE WHEN DRIVING AND IS EXAGGERATED WHEN BRAKING. CALLED DEALER TO SCHEDULE SERVICE. ASKED SERVICE ADVISOR WHY WEAR INDICATOR(S) DID NOT WORK. SERVICE ADVISOR INFORMED ME THAT FORD HAS NOT INSTALLED BRAKES WITH WEAR INDICATORS FOR YEARS. I TOLD THE SERVICE ADVISOR THAT IT IS UNBELIEVABLE THAT A $30K VEHICLE WOULD NOT HAVE BPS WITH WEAR INDICATORS ESPECIALLY SINCE MY 1992 VW JETTA HAS BRAKE PADS WITH WEAR INDICATORS. I REMOVED THE RF TIRE TO EXAMINE THE BRAKE PAD(S) AND DISCOVERED THAT THE BRAKE PAD(S) DO IN FACT HAVE WEAR INDICATORS HOWEVER, THE BRAKE CALIPER IS STUCK WHICH CAUSED THE INSIDE BRAKE PAD TO WEAR PREMATURELY. THIS HAS SCARRED THE ROTOR. *JB