2002 Ford Expedition complaints

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING 30 MPH, THE SPARK PLUGS BLEW OUT FROM THE SIDE OF THE ENGINE. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE IS CURRENTLY WAITING TO BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 68,000.

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 40 MPH THE CONTACT HEARD A VERY LOUD SOUND FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE SOUND WAS DERIVED FROM A SPARK PLUG THAT WAS EJECTED FROM THE CYLINDER HEAD. THE FAILURE CAUSED THE CONTACT TO SWERVE ACROSS TWO LANES OF TRAFFIC AND DRIVE INTO SOMEONE'S YARD. THE VEHICLE SHUT OFF, AND WAS TOWED TO A MECHANIC. THE MECHANIC CONFIRMED THAT THE EJECTED SPARK PLUG WAS INDEED THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 72,502, AND THE FAILURE MILEAGE WAS UNKNOWN.*AK

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE VEHICLE WAS PARKED AND A NEIGHBOR NOTIFIED THE CONTACXT THAT VEHICLE WAS ON FIRE. THE FIRE FIGHTERS AND POLICE DEPARTMENTS WERE CALLED. THE HOOD BURNED OFF THE VEHICLE. THE PAINT ON THE DRIVER'S SIDE BURNED OFF THE VEHICLE, THE DRIVER'S SIDE WINDSHIELDWAS MISSING, AND THE INTERIOR WAS COMPLETELY DESTROYED. THE DRIVEWAY WAS ALSO DAMAGED, AND A TREE BURNED. A POLICE REPORT WAS FILED. FORD STATED THAT THERE WAS NOTHING THAT THEY COULD DO. HOWEVER, HE GAVE THEM HIS VIN AND NEVER RECEIVED A CALL TO CONFIRM IF THIS VEHICLE WAS AFFECTED BY THE RECALL NHTSA RECALL NUMBER: 06E056000). THE FAILURE AND CURRENT MILEAGE WERE 75,000. *AK

2 - ELECTRICAL PROBLEMS THE FIRST PROBLEM RESULTED IN ABOUT $800 WORTH OF REPAIRS - A WIRE UNDERNEATH THE DASH GROUNDED ITSELF ON THE FRAME OF THE AUTOMOBILE. THIS SHOWED ITSELF BY BLOWING SEVERAL FUSES AS WELL A SHUTTING DOWN THE ABILITY TO PUT THE CAR IN GEAR ONCE STARTED. IT TOOK SEVERAL WEEKS TO REALIZE THE EXACT PROBLEM. REPLACING FUSES HELPED, BUT BLOW SEVERAL DAYS LATER. MANY OPTIONS SUCH AS THE POWER WINDOWS, RADIO, REAR WIPERS, RUNNING BOARD LIGHTS, INTERIOR LIGHTS, ETC. WOULD NOT WORK. THE SECOND INSTANCE IS EVEN MORE ALARMING - THE SPEED CONTROL DEACTIVATION SWITCH CAUGHT FIRE WHILE IN THE GARAGE. MY WIFE WAS AT HOME AT THE TIME. SHE NEEDED SOMETHING OUT OF THE CAR. WHEN SHE OPENED THE DOOR TO THE GARAGE SHE NOTICED THAT THE GARAGE WAS FULL OF SMOKE. SHE CALLED 911. THE FIRE DEPARTMENT GOT THE CAR OUT AND EXTINGUISHED THE FIRE.... WE WERE LUCKY.*JB

TL*- WHILE DRIVING THE 2002 FORD EXPEDITION ON THE HIGHWAY 65 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING. IN ORDER TO STOP THE ACCELERATION THE CONTACT HAD TO PUT VEHICLE INTO NEUTRAL. THE CONTACT HAD NOT TAKEN VEHICLE TO DEALERSHIP FOR REPAIR. *AK

FUEL DELIVERY FAILURE WHILE VEHICLE HEADING DOWN HILL. FUEL GAUGE REGISTERS CLOSE TO HALF FULL. ENGINE QUIT ABOUT 3 - 5 MINUTES. ABLE TO RESTART ON LEVEL GROUND. THIS IS NOT SAFE. CAR DEALER COULD FIND NO PROBLEM. *NM

OPERATING THE VEHICLE AT 30 MPH ON HIGHWAY, ANOTHER VEHICLE PULLED INTO MY LANE FROM A SIDE STREET. MY VEHICLE "T-BONED" THE OTHER VEHICLE. MY VEHICLES AIR BAGS NEVER DEPLOYED. *JB

TL*- THE CONTACT'S VEHICLE AIR BAG DEPLOYED WHEN SHE PUT HER CAR IN REVERSE. CONTACT IS UPSET THAT DEALER WONT HELP HER BECAUSE THE AIR BAG HAS A 50,000 MILE WARRANTY AND HER CAR IS AT 107,000 MILES. THE CONTACT RECEIVED INJURIES AS A RESULT OF THE AIR BAG DEPLOYING.

BRAKES ON A 2002 FORD EXPEDITION GOES TO THE FLOOR. THEN THERE IS NO EXPLANATION WHAT IS GOING ON. I HAVE TAKEN IT TO A DEALER AND THEY SAY THERE NOTHING WRONG. NO PARTS WERE REPLACED. THE DEALER TRIED EVERYTHING HE KNEW POSSIBLE BUT COULD NOT RESOLVE THE ISSUE. *NM

SEAT BELT LOCKING LATCH WILL RELEASE WHILE DRIVING. THIS IS A RANDOM CONDITION. THE DEALER COULD NOT REPRODUCE THE EVENT IN THE SHOP AND SAID NOTHING WAS WRONG. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. I WILL HAVE TO FIX THE PROBLEM SINCE I AM OUT OF WARRANTY NOW, BUT THIS IS A FORD PROBLEM I HAVE SEEN NOTED ON OTHER COMPLAINTS SUBMITTED. *NM

WE BOUGHT OUR 2002 EXPEDITION FEB/2006. SINCE THEN, EVERY TIME IT RAINS, WE EXPERIENCE WATER DRIPPING FROM THE VISOR HINGES. WE WERE CONCERNED THAT OUR ROOF WILL RUST SO WE TOOK IT TO OUR MECHANIC BUT HE COULD NOT FIND THE PROBLEM. WE CONTINUED TO DRIVE IT BUT BECAME MORE CONCERNED ABOUT THE POTENTIAL PROBLEMS SO WE TOOK IT BACK TO OUR MECHANIC AND TOLD HIM TO KEEP IT UNTIL HE FINDS THE PROBLEM ON OCT 30, 2006. WE ALSO NOTICED OUR DASH LIGHTS FLASHING. WE TOLD HIM TO ALSO FIND OUT WHAT IS CAUSING THIS PROBLEM ALSO. WE RECEIVED A CALL FROM HIM LATER IN THE DAY AND HE ADVISED US THAT HE CALLED THE DEALERSHIP WHO ADVISED HIM THAT THERE'S AN OVERLAYMENT OF METAL BEHIND THE WINDSHIELD THAT FORD FAILED TO SEAL CORRECTLY AND THE WINDSHIELD WASN'T SEALED CORRECTLY SO WHEN IT RAINS OR SNOWS, THE WATER SEEPS THROUGH THE WINDSHIELD AND FILLS THE PILLARS WITH WATER. THE OVERFLOW OF WATER FROM THE PILLARS IS WHAT DRIPS THROUGH THE VISOR HINGES. SOME OF THE WATER LEAKS INTO THE WIRING IN THE DASHBOARD AND OTHER PLACES. FORD ADVISED THERE IS NO RECALL FOR THIS. WE FOUND SOMEONE ELSE HAD A SIMILAR PROBLEM FROM A PETRINA COMPTON @ MY3CENTS.COM WHICH SHE ADVISED OF A "SPECIAL MESSAGE" SENT DIRECTLY FROM FORD TO ALL FORD DEALERSHIPS IN APRIL OF 2002 WHICH STATES 1997-2002 EXPEDITIONS MAY EXHIBIT ELECTRICAL PROBLEMS DUE TO WATER LEAKING IN THROUGH INCORRECTLY SEALED WINDSHIELDS. SPECIAL MESSAGE #15773. IF FORD IS ALREADY AWARE OF THIS PROBLEM AND THEY ADMIT THEY ARE AWARE OF IT IN SO MANY YEARS

TRAVELING AT HIGHWAY SPEED MY VEHICLE DEVELOPED A DISTINCT VIBRATION SHORTLY FOLLOWED BY A TREAD SEPARATION. WE REDUCED SPEED AND PULLED INTO A SERVICE STATION WHERE THE SPARE WAS INSTALLED. THE SAME SCENARIO TOOK PLACE APPROXIMATELY ONE WEEK LATER WITH A DIFFERENT TIRE. THE VEHICLE IS A 2002 FORD EXPEDITION, PURCHASED NEW IN OCTOBER 2001, AND CURRENTLY HAVING LESS THAN 30,000 MILES ON IT. TIRES (GENERAL GRABBER AW) ARE ORIGINAL EQUIPMENT AND HAVE BEEN ROUTINELY ROTATED AND INSPECTED BY THE DEALER DURING SCHEDULED MAINTENANCE. AFTER THE FIRST INCIDENT, THE SPARE WAS PUT ON--IT, TOO, IS A GENERAL GRABBER AW, SAME AGE AS THE OTHERS--AND A NEW SPARE WAS PURCHASED. THAT SPARE WAS PUT ON AFTER THE SECOND INCIDENT. I HAVE THE TWO DEFECTIVE TIRES. GENERAL TIRE WAS CONTACTED AND THEY WILL NOT REPLACE THE UNSAFE TIRES. *NM

DT*: THE CONTACT STATED WHILE PARKED AND UNATTENDED, THERE WAS A FIRE IN THE ENGINE COMPARTMENT. THE FIRE ENGULFED THE ENTIRE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS TAKEN. THE CONTACT WAS INFORMED THE FIRE BEGAN IN THE AREA OF THE VEHICLE SPEED CONTROL. PICTURES WERE TAKEN, AND THE MANUFACTURER HAD NOT BEEN NOTIFIED.

DT*: THE CONTACT STATED WHILE DRIVING ON A PAVED INTERSTATE, THE PASSENGER SIDE FRONT TIE ROD FELL OFF. AN INDEPENDENT MECHANIC DETERMINED BOTH SWAY BARS WERE FRACTURED AND THE OTHER THREE TIE RODS NEEDED TO BE REPLACED. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT. THE DEALERSHIP WAS AWARE OF THE PROBLEM. UPDATED 11/3/2006 - *NM

FORD HAS A RECALL ON 2002 FORD EXPEDITION. IN DECEMBER 2005 THEY PUT A HARNESS ON THE SWITCH BECAUSE SWITCH WAS NOT LEAKING THEN. IN SEPTEMBER 2006 MY CRUISE CONTROL WENT OUT BECAUSE OF THE SWITCH LEAKING AND SUBSEQUENT FAILURE. AT THAT TIME FORD MADE US PAY FOR THIS REPAIR JOB EVEN THOUGH THEY KNOW THESE SWITCHES ARE BAD. WE HAVE THE PART THAT THEY REPLACED. RECALL SHOULD ADVISE THAT THEY ARE ONLY KEEPING THE BAD SWITCH FROM STARTING A FIRE, NOT REPLACING A DEFECTIVE SWITCH. *NM

DRIVER'S SIDE SAFETY BELT FAILS (DISCONNECTS) OFTEN. SERVICE PERSONNEL AT A FORD SERVICE CENTER INFORMED ME THAT THEY KNEW OF THE DEFECT AS BEING A FAULTY FEMALE CONNECTION IN THE DRIVER'S SIDE SAFETY BELT. THEY STATED THERE HAD BEEN NO RECALL AND THEY WOULD NOT REPAIR IT WITHOUT FULL COSTS BEING PAID BY ME. *NM

WE WERE TRAVELING AT ABOUT 30-40 MPH ON A SHARP CURVE ON A FREEWAY ON-RAMP. WE EXPERIENCED A LOSS OF POWER AND A VERY LOUD POPPING NOISE. WE PULLED OVER SINCE DRIVING AT FREEWAY SPEEDS SEEMED IMPOSSIBLE. WE WERE STRANDED IN A VERY DANGEROUS SPOT ABOUT 100 FEET IN FRONT OF THE FREEWAY ON-RAMP. AFTER AAA INFORMED US IT WOULD BE ABOUT AN HOUR FOR A TOW TRUCK AND AN ACCELERATING VEHICLE CAME WITHIN INCHES OF OUR CAR, MY FAMILY AND I DECIDED TO ABANDON THE VEHICLE AND CLIMB A VERY STEEP AND DANGEROUS EMBANKMENT. I FEARED FOR MY THREE KIDS AND WIFE'S THE WHOLE TIME WAITING FOR THE TOW TRUCK. WE WERE TOWED TO A FORD DEALER WHERE THEY TOLD US( A WEEK LATER) THE NUMBER THREE SPARK PLUG HAD BLOWN. THE USUAL PROBLEM WITH THESE ENGINES. THE PLUG BLOWS BECAUSE THERE ARE ONLY FIVE THREADS FOR THE SPARK PLUG IN THESE ALUMINUM HEADS. THE NEW DESIGN FROM FORD NOW HAS 12 THREADS. WE DECIDED TO HAVE THE WHOLE ENGINE REPLACED SINCE THIS COST LESS THAN HAVING TWO HEADS REPLACED. ITS 5500 FOR THE ENGINE AND 3500 PER HEAD. WE WANTED BOTH HEADS SINCE THE OTHER HEAD WOULD BE PRONE TO THE SAME PROBLEM. I THINK FORD SHOULD OWN UP TO THIS PROBLEM BECAUSE EVENTUALLY THERE ARE GOING TO BE SERIOUS CONSEQUENCES TO SOMEONE AS A RESULT OF THIS. WE WERE ONLY INCHES AWAY FROM THIS HAPPENING. *NM

STARTED WITH PINGING NOISE FROM ENGINE 1 DAY BEFORE SPARK PLUG ON #3 CYLINDER BLEW OUT. BROKE COIL-OVER-PLUG MODULE & REQUIRED REPAIR TO HEAD. ANOTHER FAILURE RECENTLY OCCURED ON #8 CYLINDER INVOLVING HEAD REPLACEMENT.

ON JULY 6, 2005, MY OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 2002 EXPEDITION TRITON V-8 THE SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE. I HEARD A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND. THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER. THE VEHICLE DID STALL AND I WAS NOT ABLE TO DRIVE IT UPON STARTING IT DUE TO THE LOUD NOISE I ALSO SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.*JB

FAILURE OF REAR AIR SUSPENSION WHILE DRIVING. FOUND PREVIOUS MODIFICATION TO REAR HEIGHT SENSOR, REPLACED BALL JOINT BRACKETS WITH BOLT, WASHER, AND NUT. "DEALER NOT RESPONSIBLE", BUT THEY DID ADJUST THE SENSOR PRIOR TO SALE. *NM

VEHICLE WITH 29,300 MILES. LIGHTLY DRIVEN, WELL MAINTAINED, INSPECTED, TIRES CHECKED & OIL CHANGED MARCH OF 2006. BORROWED MY MOM'S EXPEDITION. (BIG MISTAKE), LEAVING THE HOUSTON AREA HEADED FOR SAINT LOUIS WE GOT ABOUT 200+ MILES BEFORE THE TREAD CAME OFF. TOMBALL FORD, FORD COMPANY & CONTINENTAL / GENERAL GRABBER TIRES CHANGED OUR LIVES. HEADED IN BOUND IN THE RIGHT OR CENTER LANE A GRASSY STEEP MEDIAN SEPERATED THE SOUTH BOUND TRAFFIC. FELT A SMALL BUMP SO I TOOK MY FOOT OFF THE ACCELERATOR TO SLOW DOWN & LIGHTLY BRAKED TO PULL OVER TO THE RIGHT, I DIDN'T HAVE A CHANCE TO HIT THE BRAKE WHEN THE RIGHT REAR PASSENGER TIRE TREAD CAME OFF, TRIED MAINTAINING A STRAIGHT DIRECTION TO SLOW THE VEHICLE DOWN, BUT BEING SO TOP HEAVY NO MATTER HOW HARD I TRIED IT SHOT TOWARD THE MEDIAN LEANING TO THE PASSENGER SIDE WHERE MY TEENAGE SON WAS. THANK GOD HE PARTIALLY LAID BACK HIS SEAT & SEAT BELT ON. WHEN IT ROLLED ON THE PASSENGER SIDE, FROM THIS POINT I AM TOLD (WE BOTH HIT OUR HEADS & WERE UNCONCIOUS) SUV SHOT OUT OF THE MEDIAN UPSIDE DOWN ONTO ANOTHER CAR WE CONTINED TO ROLL ACROSS THE S-BOUND LANES & CAME TO A STOP FACING EAST. AIRBAGS DIDN'T DELPLOY, ALL WINDOWS WERE BUSTED OUT(XCPT 2), DRIVER DOOR IS THE ONLY DOOR THAT OPENED. MY SON & I ARE THANKFUL, I RECEIVED STAPLES TO THE BACK OF MY HEAD, I HAVE TO HAVE AN MRI ON MY HEAD & NECK, SON HAS TO HAVE HIS SHOULDER & HIP CHECKED. DRIVERS SEAT BROKE LOOSE, ENTIRE DASH WAS DESTROYED. PEOPLE IN THE OTHER CAR WERE VISITING FROM ANOTHER C

A FUSE BLEW & THE WINDOWS WOULDN'T GO UP. WHEN I REPLACED IT SMOKE STARTED POURING OUT FROM UNDER THE HOOD OF MY FORD EXPEDITION 2002, EDDIE BOWER WHICH WAS PARKED IN MY GARAGE. I TOOK OUT THE FUSE & TRIED TO BACK THE EXPEDITION OUT OF THE GARAGE BUT I COULDN'T TAKE IT OUT OF PARK. I PUT THE FUSE BACK IN & FLEW OUT OF THE GARAGE SMOKE AGAIN COMING OUT FROM UNDER THE HOOD. I TOOK OUT THE FUSE & OPEN THE HOOD. THE SMOKE WAS COMING FROM A SENOR ON THE MASTER CYLINDER. I SPRAYED THE FIRE EXTINGUISHER ON IT AND UNPLUGGED IT. I PUT IT IN THE SHOP & THEY CHANGE THE CRUISE CONTROL BRAKE SWITCH. THE SAME PART WAS RECALLED ON MY F150 XLT 2000 PICK-UP. MY CRUISE CONTROL & HORN WON'T WORK NOW & THE SHOP DOESN'T KNOW WHAT IS WRONG TO FIX BUT I CAN PUT THE FUSE IN & THE WINDOWS GO UP & DOWN, & WE CAN DRIVE IT. THE SHOP SAID THAT WHEN THIS PART GOES OUT IT LETS A CHARGE FEED BACK TO THE GROUND SIDE & CAN CAUSE FIRES. IT IS THE SAME PART AS WAS RECALLED ON MY PICK-UP! *NM

TODAY I HAD THE SPARK PLUG BLOW OUT OF MY FORD EXPEDITION WHEN I WAS ON THE FREEWAY WITH MY 3 KIDS. COME TO FIND OUT THIS IS A COMMON PROBLEM AND FORD WON'T DO ANYTHING TO FIX THIS PROBLEM. *JB

OVER A COURSE OF ONE YEAR OF PURCHASING VEHICLE, IT HAS BEEN IN THE SHOP 7 TIMES FOR AN ENGINE/TRANSMISSION ISSUE, UNSURE AS FORD HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. WHEN I CONTACTED FORD, THEY DENIED TO BUY THE VEHICLE BACK DUE TO THE MILEAGE ON THE VEHICLE. AS OF TODAY, THE VEHICLE HAS NOT BEEN FIXED ALTHOUGH DRIVABLE, FOR HOW LONG UNTIL IT GIVES OUT?*JB

AN ORIGINAL EQUIPMENT NEVER CHANGED SPARK PLUG ON MY 2002 FORD EXPEDITION SUDDENLY AND WITHOUT WARNING BLEW OFF MY ENGINE, STRIPPING THE THREADS ON THE ENGINE BLOCK. PRIOR TO THIS FAILURE, THE ENGINE WAS RUNNING WELL AND WITHOUT PROBLEMS. *JB

BLOWN SPARK PLUG ON A 2002 FORD EXPEDITION. MILEAGE:36046 CYLINDER NUMBER 3 I TOOK THE TRUCK TO FORD 4 DAYS BEFORE THE INCIDENT AS I HAD BEEN HEARING A SLIGHT TICKING NOSE COMING FROM ENGINE. FORD DEALER TOLD ME TO KEEP DRIVING IT UNTIL SOMETHING BIGGER HAPPENED AS MY EXTENDED WARRANTY MIGHT NOT COVER ALL LABOR COSTS IF THEY COULDN'T FIND THE PROBLEM. TURNS OUT IT WAS SMALL EXHAUST LEAK AROUND THE THREADS OF THE PLUG. ONCE THE PLUG BLEW ON THE HIGHWAY APPROXIMATELY 65 MPH LOUD NOISE AND LOSS OF POWER. NOW THE VEHICLE NEEDS A NEW HEAD AND WILL BE WITH DEALER FOR OVER A WEEK. *JB

2003 EXPEDITION LEAKED WATER INSIDE VEHICLE. THE OUTSIDE MOLDING OF THE WINDSHIELD CAME OFF. *TS THE CONSUMER STATED WHILE DRIVING, THE HEAD LIGHTS, INTERIOR LIGHTING AND RADIO ALL WENT OUT DUE TO THE LEAKING WATER WHICH WAS AFFECTING THE ELECTRICAL SYSTEM. THE DOORS RATTLED. *JB

ON SEPT. 16TH, 2005, AS I WAS DRIVING IN MY FORD 2002 EXPEDITION, MY ENGINE BLEW A SPARK-PLUG OUT OF THE ENGINE WHICH CAUSED ME TO SWERVE OUT OF MY LANE AND LOOSE ALL POWER ON THE HIGHWAY. IT WAS A VERY DANGEROUS EXPERIENCE FOR ME AND MY FAMILY AND OTHER DRIVERS AROUND ME. I HAVE SINCE LEARNED THAT FORD IS AWARE OF THIS OBVIOUS MANUFACTURING DEFECT AND HAS DONE NOTHING TO PREVENT THIS FROM HAPPENING AND DOES NOT STAND BEHIND ITS PRODUCT. THE ATTACHED LETTER WAS SENT TO FORD MOTOR COMPANY. I PURCHASED A 2002 FORD EXPEDITION BRAND NEW FROM SYOSSET FORD ON LONG ISLAND. AFTER FOUR YEARS AND 62 THOUSAND MILES, I WAS TOLD BY TOWER FORD OF GREAT NECK THAT I BLEW A SPARK-PLUG OUT OF THE ENGINE HEAD. THEY REQUESTED THAT I CHANGE THE ENTIRE ENGINE SINCE THERE MAYBE CYLINDER DAMAGE, AND ALSO I WOULD NOW HAVE A NEW WARRANTY FOR MY ENGINE. BEFORE SPENDING $5,253.34, I LOOKED INTO THE PROBLEM WITH OTHER CUSTOMERS ON THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION AND FOUND OUT THAT OTHER PURCHASERS OF THIS ENGINE HAVE HAD THE SAME PROBLEM AND FORD HAS DONE NOTHING TO COMPENSATE THEM OR FIXED THE ENGINES PROBLEMS. THEY KNOW THIS IS A PROBLEM IN THIS PARTICULAR ENGINE AND CONTINUE TO USE IT, EVEN THOUGH, FORD STATES THAT NO TUNE-UP IS NEED ON THIS ENGINE FOR 100,000 MILES. IT IS OBVIOUS THAT THIS IS A MANUFACTURER??S DEFECT IN THE ENGINE AND NOTHING IS BEING DONE ABOUT IT. AT THIS POINT, I HAD NO CHOICE BUT TO HAVE A NEW ENGINE INSTALLED OR JUNK A $39,000 SUV. TOWER FORD REPLACED THE

I HAVE A 2002 FORD EXPEDITION SUV WITH TIRE PROBLEMS. I HAD A TIRE TREAD DETACHMENT SEPARATION ON A GENERAL GRABBER AW TIRE P275/60R17 ON 2/17/06. THE SAME TIRES THAT ARE ON MY VEHICLE WERE RECALLED FOR YEAR 2000 AND YEAR 2001 FORD EXPEDITION SUVS IN 2002 (REFERENCE NHTSA CAMPAIGN ID NUMBER 02T012000). I HAVE CALLED THE FORD COMPANY AND THEY HAVE TOLD ME THEY COULD NOT DO ANYTHING ABOUT THIS PROBLEM. ALL THE TIRES SEEM TO HAVE A SLIGHT VIBRATION PROBLEM. IT HAS NOT RIDDEN SMOOTHLY SINCE I BOUGHT THE VEHICLE IN 2002. I HAD FORD CHECK IT IN 2002 AND THEY SAID IT JUST HAD VIBRATION DUE TO IT BEING A SUV. THE TIRE VIBRATION BECAME WORSE JUST BEFORE THE TIRE FAILED AND HAD THE TIRE RUBBER DETACHMENT SEPARATION. I WOULD LIKE TO SEE IF YOU CAN HELP ME TO GET FORD TO REPLACE THESE TIRES AND PAY ME FOR THE TIRE THAT FAILED ALSO. THESE TIRES ARE A SAFETY HAZARD. *JB

MY 2002 FORD EXPEDITION'S WINDSHIELD WIPERS AND AUDIO SYSTEM WOULD NOT FUNCTION IN ANY POSITION EXCEPT PARK. I TOOK THE VEHICLE IN ON JAN. 24 AND WAS TOLD THAT SINCE THE VEHICLE AUDIO AND WIPER SYSTEM FUNCTIONED PROPERLY. I GOT A CALL LATER IN THE DAY SAYING THAT THE VEHICLE'S WIPERS AND AUDIO SYSTEM DISPLAYED THE MALFUCNTION THAT I HAD DESCRIBED. I WAS ALSO TOLD THAT THERE WAS SEVERE CORRSION AROUND SOME OF THE ELETRICAL PARTS. THE SERVICE TECH SUSPECTED A LEAK BUT COULD NOT TELL WHERE THE LEAK WAS COMING FROM. THE DEALERSHIP REPLACED THE CORRODED PART FOR THE AMOUNT OF $1065.70 AND RELEASED THE CAR TO ME. ON JAN. 31, MY HUSBAND NOTICED AT 5:00 A.M AS HE WAS PREPARING FOR WORK THAT THE AUDIO SYSTEM WAS BLASING AND THE DASH BOARD WAS LIT. HE ATTEMPETED TO START THE CAR, BUT IT WOULDN'T. HE CALLED THE DEALERSHIP AT 8:00 A.M TO REPORT THE PROBLEM. A TOWING COMPANY WAS CONTACTED AT THIS TIME. AT APPROXIMATELY 12 NOON, MY HUSBAND ATTEMTED TO START THE CAR AGAIN. THIS TIME IT STARTED AND MY HUSBAND DROVE THE VEHICLE TO THE DEALERSHIP. THE "SERVICE ENGINE" LIGHT REMAINED ON, AND THE VEHICLE DROVE "ROUGH". ON ARRIVAL AT THE DEALERSHIP, A SMALL FIRE STARTED UNDER THE HOOD OF THE VEHICLE. THE STARTER HAD BURNED (ACCORDING TO THE SERVICE TECH). THE STARTER WAS REPLACED ON FEB. 6. THE SERVICE MANAGER THEN REPORTED THAT A LEAK WAS DETECTED, AND HE SUSPECTED THAT IT WAS COMING FROM THE TOP OF THE WINDSHIELD (WE TOLD THEM THAT WE REPLACED THE WINDSHIELD IN JULY BECAUSE OF A SMALL WHOLE FRO

MY REPAIR IS AS DESCRIBED IN SERVICE BULLETIN # 041601 AND NHTSA # 10018745. MY COIL WAS REPLACED. *JB

MY 2002 FORD EXPEDITION EXPERIENCED AN ELECTRICAL MALFUNCTION DUE TO A LIQUID BUILD UP IN ITS SYSTEM. THE DEALERSHIP SAID THEY COULD NOT DETERMINE HOW THE MOISTURE WAS ENTERING THE VEHICLE. THE AUDIO SYSTEM AND WINDSHIELD WIPERS WOULD NOT OPERATE IN THE REVERSE OR DRIVE POSITIONS. THE VEHICLE WAS RETURNED TO THE DEALERSHIP TWICE, ON THE LAST OCCASION, A SMALL FIRE STARTED, RESULTING IN THE STARTER BEING BURNED UP. NO INJURIES OCCURRED, BUT THE DEALERSHIP CHARGED ME $1065.70 ON THE FIRST REPAIR BILL, AND 335.00 ON THE SECOND REPAIR BILL. AN EXPLANATION OR SENSIBLE SOLUTION WAS NOT GIVEN FOR CORRECTING THE PROBLEM. *JB

STARTED AS SMALL OIL LEAK. AFTER PLACING DYE IN CRANKCASE FOUND DRIVERS SIDE HEAD GASKET LEAKING. I AM HAVING BOTH HEAD GASKETS REPLACED FOR 17K. THERE IS ONLY 49K ON THIS TRUCK WITH ALL NORMAL DRIVING. FROM OTHER COMPLAINTS THAT HAVE BEEN POSTED I DO NOT UNDERSTAND WHY FORD HAS NOT BEEN MADE TO RESPOND TO THE PROBLEMS WITH THEIR PRODUCT LINE. THIS PROBLEM HAS BEEN IN COMPLAINTS SINCE '98. ISN'T TIME THAT SOME ACCOUNTABILITY BE TAKEN BY THE MANUFACTURER? *JB

2002 FORD EXPEDITION EXPLODED IN GARAGE RESULTING IN A TOTAL LOSS OF THE VEHICLE AND HOME. *NM

I CURRENTLY OWN A 2002 FORD EXPEDITION. A RECALL WAS PERFORMED (AT AN AUTHORIZED FORD DEALER) TO CORRECT AN ISSUE WITH THE CRUISE CONTROL SWITCH POSSIBLY OVERHEATING AND CAUSING A VEHICLE FIRE. ON DECEMBER 30TH 2005, MY EXPEDITION BECAME ENGULFED IN FLAMES WHILE PARKED. THE VEHICLE WAS A TOTAL LOSS. *NM

DT: THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 25 MPH HEARD A LOUD BOOM. THE VEHICLE SPUTTERED AND JERKED. HE PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHERE THEY FOUND THE PROBLEM TO BE A BLOWN OUT SPARK PLUG. NO REPAIRS WERE MADE. *AK

2002 FORD EXPEDITION (EDDIE BAUER) WITH 63000 MILES ON 12/24/05, AT APPROXIMATELY 1530 HOURS, WE LOADED UP OUR INFANT AND TODDLER INTO THEIR CAR SEATS. I STARTED THE ENGINE AND IMMEDIATELY HEARD A LOUD THUMPING NOISE FROM UNDER THE HOOD AND COULD SMELL GASOLINE. I IMMEDIATELY SHUT OFF THE ENGINE AND LOOKED UNDER THE HOOD AND NOTICED THAT A SPARK PLUG COIL PACK WAS MOVED OUT OF PLACE AND THE RETAINING SCREW BRACKET WAS BROKEN OFF THE COIL PACK ON THE PASSENGER SIDE OF THE ENGINE. I PULLED THE COIL PACK OUT AND REALIZED THAT THE SPARK PLUG WAS NO LONGER SCREWED INTO THE HEAD. THERE WAS NO DAMAGE TO THE THREADS ON THE SPARK PLUG. IT WAS OBVIOUS THAT THE SPARK PLUG HAD BLOWN-OUT OF THE HEAD. I DID A GOOGLE SEARCH AND FOUND THAT THERE ARE NUMEROUS COMPLAINTS OF THE SAME PROBLEM FOR THE TRITON ENGINE FOR 1998-2002 MODEL YEARS. I ALSO FOUND THAT FORD IS NOT PAYING FOR ANY REPAIRS. TO REPAIR THE PROBLEM, THE HEAD AND HEAD GASKET WILL NEED TO BE REPLACED. I GOT A PRICE QUOTE OF $2954.10 (INCLUDING TAX, PARTS, AND LABOR). HAD I LEFT THE ENGINE RUN LONGER, THE SPARK PLUG WILL STILL BE FIRING WITH GASOLINE BEING DISCHARGED INTO THE ENGINE COMPARTMENT, A SEVERE FIRE HAZARD. *NM

PROBLEM: AFTER ONLY 54943 MILES ON MY 2002 FORD EXPEDITION, I COULD NOT MOVED MY AUTOMATIC TRANSMISSION GEAR POSITION INDICATOR LEVER, AFTER INSPECTION, I FOUND OUT THAT THE SHIFTING CABLE FOR TRANSMISSION WAS BROKEN INTO TWO PIECES INSIDE THE PROTECTIVE ASSEMBLY: THIS PROBLEM PREVENT ME FROM SHIFTING FROM ANY GEAR POSITION. IT SO HAPPEN IT BROKE IN ''PARK'' POSITION. IDENTICAL PROBLEM AS NHTSA RECALL NO. 97V147000 AND 97V171000. RESULT: THIS CONDITION WOULD NOT ALLOW A DISENGAGEMENT OF THE TRANSMISSION FROM THE PARK POSITION OR ANY OTHER GEAR POSITION WHEN THE CABLE BREAK ON CERTAIN POSITION. UNINTENDED VEHICLE MOVEMENT COULD OCCUR. CORRECTIVE ACTION: FORD CO. OR FORD DEALER SHOULD MAKE NECESSARY AND PROPER OPERATION INSPECTION OF THE TRANSMISSION SHIFT CONTROL LEVER FOR PROPER NORMAL OPERATION AND ITS SUPPORTS. REPLACED COMPONENTS IF ABNORMALITY IS FOUND IN COMPONENT OPERATIONAL TEST. SYMPTOMS ENCOUNTER OR ABNORMALITIES: HARDSHIP ON CHANGING GEAR POSITION FROM PARK POSITION TO ANY OTHER GEAR POSITION. REALLY HAD TO APPLY FORCE TO MOVE LEVER. AFTER FORD DEALER REPLACED THE BROKEN SHIFTING CABLE ASSEMBLY, I NOTICED THAT CHANGING GEAR POSITION WOULD ONLY REQUIRE VERY LIGHT EFFORT, RELATIVELY EASY AND SMOOTH MOVEMENT OF THE LEVER. I COULD CHANGE THE GEAR POSITION WITH ONLY FINGER MOVEMENT COMPARE WITH REALLY VERY HARD HAND MOVEMENT BEFORE. SUGGESTIONS: I BELIEVE THIS PROBLEM ISSUES WAS RELATED TO PREVIOUS NHTSA RECALL 97V147000 AND 97V17100 AND FORD CO AND ITS DEALERSHIP SHOULD

MY TRANSMISSION SHIFT LEVER WOULD NOT MOVE. I CALLED FOR AN ASSISTANCE, I WAS TOLD MY SHIFTING CABLE WOULD NOT MOVED AND PROBABLY THE CABLE WAS BROKE. I'D ASKED THE TOWING PERSON TO BRING MY FORD EXPEDITION FORD DEALER IN BELLFLOWER. I SEARCH THE INTERNET FOR RELATIVE ISSUES REGARDING MY PROBLEM WAS IDENTICAL TO NHSTA RECALL ID # 97V17100 AND 97V14700. I BELIEVE THAT THIS IS STILL ON GOING PROBLEM WITH FORD EXPEDITION SINCE 1997 AS INDICATED TO THE RECALL NUMBER DATE. I ASKED FOR THE OLD PART (SHIFTING CABLE ASSEMBLY SO I COULD EVALUATE WHAT WHEN WRONG. I'VE NOTICED THAT STEEL BRAIDED CABLE WAS USED AND IT WAS ENCLOSED IN A VERY STRONG PLASTIC PROTECTION. BUT THE CABLE BREAK INSIDE THE CASING. I ONLY HAVE 55,000 MILES. I'D ALSO NOTICED THAT I COULD NOW EASILY CHANGED OR SHIFT THE SHIFTING LEVER WITH VERY LIGHT MOVEMENT OF MY HAND UNLIKE WHEN I'D FIRST GOT MY EXPEDITION BACK IN APRIL 2002. I'D REMEMBER THAT MOST OF THE TIME I HAVE TO REALLY PULLED IT HARD JUST TO SHIFT THE LEVER, BACK THEN I THOUGHT THAT WAS NORMAL BUT AFTER THE SHIFTING CABLE WAS REPLACED I COULD CHANGED THE GEAR POSITION WITH JUST MY FINGER AND REALLY VERY LIGHT PRESSURE. SO. MY CONCLUSIVE TO THE ISSUE WAS 1) FORD PERSONNEL DOES NOT PAY ATTENTION ON PROPER INSTALLATION OF THIS SHIFTING CABLE 2) FORD USE INFERIOR OR SUBSTANDARD PART. THE MOVEMENT OF THE SLEEVE AND THE LOCATION OF THE BRACKET THAT HOLDS THE ASSEMBLY CLOSE TO THE SHIFTING LEVEL WILL CONTRIBUTE TO THE PROBLEM. I BELIEVED FORD SHOULD LOOK FURTHER

DT: THE CONTACT STATED THE INSIDE OF THE VEHICLE OCCASIONALLY HAD A STRONG SMELL OF GASOLINE WHEN DRIVING AT 75 MPH. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE CONTACT ONLY USED THE VEHICLE FOR DRIVING HER CHILDREN TO SCHOOL, WHICH WAS ABOUT 5 OR 6 BLOCKS AWAY. DUE TO HER FEARS ABOUT THE SMELL SHE TRIED TO EXCHANGE THE VEHICLE FOR ANOTHER BUT THE DEALER DENIED HER REQUEST.*AK

BLEW SPARK PLUG. *JB

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V388000 CONCERNING THE VEHICLE SPEED CONTROL. THE PARTS NEEDED TO REPAIR THEIR VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE CONTACT SPOKE TO THE MANUFACTURER, WHO CONFIRMED THE PARTS WERE NOT AVAILABLE AT THIS TIME. *AK

DT: THE CONTACT RECEIVED NHTSA RECALL LETTER CAMPAIGN 05V017000 CONCERNING THE SPEED CONTROL DEACTIVATION SWITCH. HE AWOKE TO DISCOVER THAT THIS VEHICLE CAUGHT ON FIRE DURING THE NIGHT. THERE WAS EXTENSIVE DAMAGE, AND THE INSURANCE AGENCY DEEMED THE VEHICLE A TOTAL LOSS. NO REPAIRS COULD BE MADE DUE TO THE DAMAGE SUSTAINED BY THE FIRE. *AK

CONSUMER LETTER REGARDING RECALL NOTICE ON 2002 FORD EXPEDITION. *TS RECALL CAMPAIGN# EA05005. *SC

2002 FORD EXPEDITION HAD AN UNDER HOOD FIRE THAT IGNITED IN THE WIRE BANK NEAR WIPER MOTOR. *** NO ANSWER REQUIRED*** *TS THE CONSUMER WAS TOLD THE FIRE HAD NOTHING TO DO WITH THE RECALL NOTICE THAT HE RECEIVED. THE CONSUMER WAS TOLD THE PROBLEM APPEARED TO BE IN THE WIRING AND NOT THE BULBS OR FUSES. THE COMPLAINED THAT THE DIRECTIONAL LIGHT WAS NOT WORKING. THE CONSUMER WAS THEN TOLD THE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. *JB

DT: THE CONTACT OWNED A 2002 FORD EXPEDITION AND ON FRIDAY A SPARK PLUG BLEW OUT THE SIDE OF THE ENGINE THROUGH THE RIGHT CYLINDER HEAD AND CAUSED THE VEHICLE TO LOSE POWER. *AK *JB

WINDSHIELD LEAKED ON DRIVER SIDE DURING A RAINSTORM. WATER THEN ENTERED A RELAY CONTROL BOX CAUSING ELECTRICAL MALFUNCTIONS WITH THE CLIMATE CONTROL SYSTEM. THE SYSTEM RAN WITHOUT THE KEY IN THE ON POSITION WHILE THE VEHICLE WAS UNATTENDED. *NM

MY 2002 FORD EXPEDITION SPONTANEOUSLY CAUGHT FIRE ON SEPTEMBER 12, 2005 WHILE IT WAS PARKED IN FRONT OF MY HOME (WITH THE KEYS OUT, DOORS LOCKED, WINDOWS UP, ETC.) A NEIGHBOR'S LAWN SERVICER SAW THE FIRE AND RANG OUR DOORBELL TO ALERT US. I CALLED 911, BUT BY THE TIME THE FIRE DEPARTMENT GOT THERE, THE ENTIRE FRONT END OF THE TRUCK HAD LITERALLY MELTED AWAY IN THE FIRE. THE HOOD, FRONT GLASS, FRONT TIRES, FRONT PANEL, ETC. WERE COMPLETELY DESTROYED AND THE TRUCK IS A TOTAL LOSS. THE FIRE BURNED AND DESTROYED A LARGE PATCH OF GRASS AND BLACKENED THE PAVEMENT IN FRONT OF MY HOME. THANKFULLY, NO ONE WAS INJURED. *JB

DT: THE VEHICLE WILL TAKE OFF BY ITSELF WITHOUT PRESSURE BEING PUT ON THE ACCELERATOR PEDAL. THE STEERING WAS PULLING TO THE LEFT. ALSO, THE DOOR LOCKS WILL LOCK BY THEMSELVES. THE VEHICLE RAN OUT OF FUEL SEVERAL TIMES WHILE THE FUEL GAUGE SHOWED THERE WAS STILL FUEL. WHEN TURNING ON EITHER OF THE TURN SIGNALS THE WINDSHIELD WIPERS COME ON. THE RED BATTERY CABLE WAS HOT. THE REMOTE CONTROLLED REARVIEW MIRRORS ACTED AS IF THERE WAS A CROSSING OF THE WIRES. WHEN PRESSING THE BUTTON FOR ONE DIRECTION VEHICLE WENT THE OTHER WAY. CONSUMER BELIEVED THAT THE PROBLEM WAS THE COMPUTER /ELECTRICAL SYSTEM. THE DEALERSHIP COULD NOT FIND THE CAUSE OF THE PROBLEM. THE CONSUMER CONTACTED THE MANUFACTURER, AND THEY TOLD HIM TO TAKE VEHICLE TO A DEALER. *AK

DT: THE CALLER COMPLAINED ABOUT UNWANTED VEHICLE ACCELERATION. THIS HAPPENED REGARDLESS OF WEATHER CONDITIONS AND INTERMITTENTLY. DEALER CAN'T FIND THE CAUSE OF THE PROBLEM BECAUSE THEY COULD NOT DUPLICATE IT. MANUFACTURER SAID THEY WOULD NOTE THE PROBLEM AND CONTACT DEALER IF THEY FOUND AN ANSWER. CALLER STATED IT HAPPENED MOSTLY WHEN VEHICLE WAS SITTING STILL, LIKE AT A LIGHT OR STOP SIGN. CALLER SAID THE PROBLEM SHE READ ABOUT WAS THE THROTTLE STICKING. *AK THE CONSUMER STATES THAT THIS COULD'VE CAUSED AND ACCIDENT, SHE WAS IN HER DRIVEWAY AND THE CAR LUNGED FORWARD WHILE HER FOOT WAS ON THE BRAKE PEDAL. UPDATE 4/23/07TR