Page 3 of 7 · complaints 101–150 of 340

2002 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Engine and Engine Cooling › Engine
Filed May 17, 201060,000 milesNJ

SPARK PLUG BLOWOUT OF FORD V8 TRITON MOTOR. RECENTLY REPLACED MOTOR DUE TO OLD MOTOR FAILURE. 5/16/2010 LOUD POP NOISE AND GAS LEAK, MOTOR SOUNDED LIKE A "HARLEY DAVIDSON MOTORCYCLE" STOPPED DEAD IN ITS TRACK IN THE MIDDLE OF THE ROAD. TWO CHILDREN AND MYSELF IN THE VEHICLE. STRONG GASOLINE SMELL AND HORRIBLE SOUND, UNABLE TO DRIVE VEHICLE. *TR

Engine and Engine Cooling › Engine
Filed May 1, 2010109,500 milesPA

I HAVE HAD TWO SPARK PLUGS BLOW OUT OF MY 2002 FORD EXPEDITION 5.4L V8. THE FIRST BLEW OUT AFTER PULLING OUT OF AN INTERSECTION FROM A DEAD STOP. THE SECOND WAS THE #2 PLUG. I WAS PULLING A TRAVEL TRAILER THROUGH MOUNTAINS ON A HIGHWAY. FIRST NOTICED WAS A REDUCTION IN POWER FOR ABOUT 60 MILES. THEN AFTER ROUNDING THE TOP OF THE MOUNTAIN, LETTING OFF THE GAS TO GO DOWN THE HILL, THE PLUG BLEW OUT. *TR

Engine and Engine Cooling › Engine
Filed May 1, 2010100,024 milesPA

AFTER PULLING OUT FROM A STOP SIGN I HAD A SPARK PLUG BLOW OUT OF MY 5.4L V8 IN A 2002 FORD EXPEDITION. *TR

Engine and Engine CoolingFire
Filed Apr 26, 2010200,010 milesNH

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. AFTER PARKING THE VEHICLE, THE CONTACT CAME OUTSIDE TO SEE THE VEHICLE ENGULFED IN FLAMES WHICH WERE COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 200,010.

Engine and Engine Cooling
Filed Apr 20, 201010,800 milesCA

THE # 5 SPARK PLUG EJECTED FROM THE HEAD OF A 2002 FORD EXPEDITION 4.6 LITRE WHILE EXITING THE FREEWAY. THE REPAIR INVOLVED TEAR DOWN OF THE TOP OF THE MOTOR TO PROPERLY FIX AT A COST OF ABOUT $600.00 IN PARTS AND A WEEKEND OF MY TIME. REPAIRS INCLUDED REPAIRING THE PLUG HOLE BY REMOVING THE HEAD. THIS MEANS THAT THE RADIATOR, FAN, THROTTLE BODY, INTAKE, VALVE COVERS, EXHAUST MANIFOLD AND HEAD ALL BE REMOVED, RESULTING IN GASKET REPLACEMENT AS WELL. *TR

Engine and Engine Cooling
Filed Apr 18, 201089,100 milesCA

SPARK PLUG WAS BLOWN OUT OF ENGINE HEAD OF 2002 FORD EXPEDITION WITH 4.6L V8 ENGINE WITH 89,100 MILES. *TR

Vehicle Speed ControlFire
Filed Apr 12, 2010148,782 milesTX

MY VEHICLE WAS FUNCTIONING FINE. I RAN AN ERRAND, CAME HOME , PARKED MY 2002 FORD EXPEDITION UNDER THE PARKING SHED AND WENT INTO THE HOUSE. NOT OVER 45 MINUTES LATER MY YOUNGER SISTER CAME AND TOLD ME THAT MY CAR WAS SPARKING AND SMOKING. WHEN I WENT TO CHECK ON MY TRUCK I COULD SEE SMOKE AND FLAMES. I RAN INTO THE HOUSE TO GET THE FIRE EXTINGUISHER AND USED IT TO PUT THE FIRE OUT. I AM FEARFUL OF DRIVING THIS VEHICLE AGAIN BUT MY INSURANCE COMPANY FEELS THAT IT CAN BE REPAIRED BUT CAN THEY ASSURE ME THAT THIS CAR WON'T EXPERIENCE THE SAME SORT OF MALFUNCTION? WHAT SHOULD I DO? I WANT TO DRIVE A FORD EXPEDITION BUT I DON'T WANT TO DRIVE THIS ONE ANYMORE. I HAD TO UNDO THE BATTERY LATER BECAUSE SOUNDS OF SPARKS AND THE SMELL OF BURNT WIRE WAS STILL COMING FROM THE VEHICLE. WHAT IF THIS ISSUE CREATES A CHAIN REACTION TO MY ELECTRICAL SYSTEM? I NEED A RELIABLE CAR NOT A SCARY ONE. I CHECKED THE RECALL LIST FOR MY CAR BUT AM NOT SURE IF THE RECALL IS THE CAUSE FOR THE FIRE BUT WHEN I ENTERED MY VIN NUMBER RECALL #05S28 CAME BACK. IT INDICATED THERE WAS A RECALL REGARDING THE SPEED CONTROL SYSTEM. I DON'T KNOW WHAT THAT MEANS AND REALLY DON'T CARE TO BUT I WANT MY TRUCK. I DON'T WANT THAT TRUCK FIXED OR REPAIRED AND IF IT IS, GIVE IT TO SOMEBODY ELSE THAT CAN DRIVE AROUND IN IT NOT HAVE EXPERIENCING WHAT I DID IN IT. PLEASE, THANKYOU *TR

Engine and Engine CoolingFire
Filed Apr 12, 2010148,592 milesTX

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT OBSERVED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY FLAMES AND SMOKE EXPELLED FROM THE VEHICLE. IMMEDIATELY, THE FIRE WAS EXTINGUISHED WITH THE FIRE EXTINGUISHER, AND THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WOULD BE FORMS MAILED CONCERNING THE FAILURE WHICH HAD NOT BEEN RECEIVED AT THE TIME OF THE COMPLAINT. THE VEHICLE WAS IN THE PROCESS OF BEING INVESTIGATED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 148,592. THE CURRENT MILEAGE WAS 148,592.

Air BagsCrash1 injured
Filed Mar 26, 201095,000 milesCT

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING AT APPROXIMATELY 3 MPH DURING SLIPPERY WEATHER CONDITIONS, HE WAS PULLING OUT OF A INTERSECTION AND WAS HIT BY ANOTHER VEHICLE DRIVING 55 MPH. THE CONTACT SUFFERED PERMANENT BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALLED AS A RESULT OF THE CRASH. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE APPROXIMATELY 95,000.

Engine and Engine Cooling › Engine
Filed Mar 24, 201081,909 milesCA

MARCH 17, 2010 I WAS STOPPED AT A TRAFFIC LIGHT ON LELAND AND LOVERIDGE WITH MY 4 SMALL CHILDREN IN THE VEHICLE. THE LIGHT TURNED GREEN, I STEPPED ON THE GAS AND HEARD A POP. THEN A CONTINOUS EXTREMELY LOUD POPPING NOISE. I TURNED INTO THE ARCO AND HAD THE VEHICLE TOWED. THE CAR WAS TAKEN TO RIVERA AUTO REPAIR INC. ON MARCH 22, 2010. THE #3 SPARK PLUGGED HAD POPPED OUT. THEY HAD TO DO A SLEEVE AND REPLACED THE SPARK PLUGS ALONG WITH THE IGNITION COIL ON THE PLUG. AFTER MY RESEARCH, THIS IS VERY COMMON IN THE 2002 EXPEDITIONS BECAUSE OF A DEFECT IN THE ENGINE. AT THE TIME OF INCIDENT, I HAD 81909 MILES ON THE VEHICLE. I DO HAVE THE OLD PARTS. IT SEEMS THAT FORD IS AWARE OF THIS PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. I AM GLAD I WAS NOT ON A FREWAY. THEY MUST BE WAITING FOR SOMEONE TO GET KILLED FROM THIS DEFECT. HERE IS A WEBSITE WITH SEVERAL COMPLAINTS LIKE MINES, SPARK PLUGS POPPING OUT ON THEIR OWN. INCLUDING # 3 LIKE MINES. HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2002/FORD/EXPEDITION/ENGINE CONSEQUENCES TO SUCH PROBLEM CAN BE LOSS OF POWER, FUEL SPURTING OUT OF THE PLUG OPENING INTO THE ENGINE COMPARTMENT, FIRES CAN START FROM VAPORS BEING IGNITED BY LOOSE SPARK PLUGS. ULTIMATE CONSEQUENCE WOULD BE DEATH. I DON'T FEEL I SHOULD BE RESPONSIBLE FOR THE REPAIR BILL WHEN FORD HAS BEEN AWARE OF THIS DEFECT IN THEIR ENGINE. THERE IS CONSENSUS THAT THE SPARK PLUG THREADS ON THE ENGINE ARE NOT STRONG ENOUGH TO HOLD THE SPARK PLUGS BECAUSE THEY'RE ALUMINUM. PLEASE INVESTIGATE

Engine and Engine CoolingFire
Filed Mar 21, 2010124,000 milesMI

FORD EXPEDITION 2002 FIRE. IN DRIVEWAY

Vehicle Speed ControlCrash
Filed Mar 14, 2010GA

I HAVE OWNED TWO FORD EXPEDITION, BOTH OF WHICH WERE WRECKED WHEN IT RAINED. MY CONCERN IS THAT THE VEHICLE BECOMES VERY LOOSE IN THE REAR WHEN IT RAINS AND THAT IS THE PROBLEM THAT HAS LEAD TO ME HAVING MY ACCIDENTS. *TR

Engine and Engine Cooling
Filed Mar 12, 201075,000 milesFL

SPARK PLUG EXPLODE,WHEN DRIVING AT 45MPH, CAR WARRANTY INSURANCE DENY CLAIM DUE THAT THEY SAID IS FOR A BAD TORQUE, HOWEVER THOSE WERE INSTALLED AT FACTORY. *TR

Vehicle Speed Control
Filed Mar 9, 201053,000 milesAZ

2002 FORD EXPEDITION, STICKING THROTTLE OR ACCELERATOR CAUSES SUDDEN ACCELERATION AND IS QUITE DANGEROUS, HAS HAPPENED SEVERAL TIMES AND ALMOST DROVE INTO A BUILDING. ALMOST FEELS LIKE THE CRUISE CONTROL IS ENGAGED BUT IS NOT, THIS HAS HAPPENED JUST SITTING AT A STOP LIGHT AND HAPPENED WHEN TRYING TO PULL INTO A PARKING SPOT AND HAS HAPPENED A FEW TIMES WHILE DRIVING. *TR

Engine and Engine Cooling
Filed Mar 9, 2010115,000 milesWA

WE OWN A 2002 FORD EXPEDITION WITH ABOUT 115,000 MILES ON IT. RIGHT WHEN WE ROLLED OVER 100,000, WE HAVE HAD MULTIPLE INSTANCES OF THE SPARK PLUGS BLOWING RIGHT OUT OF THE ENGINE. EACH SPARK PLUG REPAIR HAS COST US BETWEEN $300-$500 PLUS TOWING. THE CAR WILL HAVE NO REAL SIGN THAT IT'S ABOUT TO BLOW A PLUG. WHICH IS SCARY OF WHERE YOU MAY BE STUCK WHEN THE THING DECIDES TO GO. THE LAST TIME (YESTERDAY) THAT THIS HAPPENED, WE WERE TOLD THAT THE CAR WOULD NEED NEW HEADS ( A $3500 REPAIR). WE HAVE RESEARCHED THIS PROBLEM, AND IT IS NOT UNIQUE TO US AS FORD OWNERS. COMPLAINT UPON COMPLAINT CAN BE FOUND OF THE SAME PROBLEM AT AROUND THE SAME MILEAGE. FORD CLAIMS TO NOT BE RESPONSIBLE, HOWEVER THEY HAVE SINCE REPAIRED THE SPARK PLUG FLAW IN NEWER FORD CARS AND TRUCKS. THE PROBLEM LIES IN THAT THE SPARK PLUGS DON'T HAVE ENOUGH THREADING, WHICH CAUSES THEM TO SHOOT RIGHT OUT OF THE ENGINE. IF THEY HAVE REALIZED THEIR FLAW ENOUGH TO CHANGE IT, THEN THEY SHOULD TAKE ON THE RESPONSIBILITY IN REPAIRING THE CARS/TRUCKS THAT ARE ON THE ROAD WITH THIS PROBLEM, AND REPAIRING PEOPLE'S POCKET BOOKS THAT HAVE ALREADY HAD TO SHOVEL OUT THE FUNDS TO PAY THE REPAIRS. *TR

Power Train › Automatic Transmission
Filed Mar 9, 2010110,000 milesFL

MY 2002 FORD EXPEDITION OD LIGHT FLASHES ON AND OFF. I WAS DRIVING DOWN I75 AND MY TRANSMISSION KEPT SHIFTING IN AND OUT OF GEAR.. MY WHOLE TRIP. IT SLAMMED INTO GEAR ALMOST CAUSING ME TO LOOSE CONTROL OF MY VEHICLE. THIS TRANSMISSION IS DEFINITELY A SAFETY HAZARD. IT DOES NOT DO IT ALL THE TIME SEEMS LIKE WHEN WE HIT BUMPS IN THE ROAD. *TR

Engine and Engine Cooling › Engine
Filed Mar 2, 2010145,900 milesTN

WHILE SITTING INSIDE CAR AT CONVENIENCE STORE WITH THE EXPEDITION IDLING THE NUMBER 3 SPARK PLUG SHOT OUT THE CYLINDER HEAD. THE CAR STARTED POPPING AND HAD TO HAVE THE AUTO TOWED. THERE ARE NUMEROUS DRIVERS HAVING THESE PROBLEMS WITH FORD TRITRON 5.4L ENGINES. HAD TO PLACE A HELI COIL TO HOLD A NEW SPARK PLUG. *TR

Power Train
Filed Feb 19, 201042,000 milesIL

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE AUTOMATICALLY ENGAGED THE FOUR WHEEL DRIVE WHEN IT REACHED SPEEDS BETWEEN 30 TO 35 MPH. THE VEHICLE THEN BEGAN PULLING TO THE RIGHT. THE CONTACT WAS ABLE TO MANUALLY SHIFT THE VEHICLE INTO DRIVE WITHOUT HAVING TO STOP THE VEHICLE OR TURN THE ENGINE OFF. THE VEHICLE ALSO WITH MUCH FORCE LUNGED TO THE RIGHT WHEN THE FOUR WHEEL DRIVE ACTIVATED ON IT'S OWN. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 42,000.

Power Train › Automatic Transmission
Filed Feb 15, 201083,000 milesNC

TRANSMISSION SLIP. O/D LIGHT STARTED TO BLINK AND TRANSMISSION CLUNKS INTO GEAR. THIS PROBLEM SEEMS TO BE VERY PREVALENT AS A FEW OF MY FRIENDS WHO OWN 2000 TO 2002 MODEL FORDS HAVE HAD THIS PROBLEM. THEY HAVE HAD THEIR TRANSMISSIONS REPLACED OR REBUILT. THIS IS A VERY COMMON PROBLEM AND THE MANUFACTURER IS IGNORING THE PROBLEM WITH THEIR VEHICLES. 4R100 TRANSMISSION. I BELIEVE THIS IS A SOLENOID BODY OR HARNESS MALFUNCTION. *TR

Engine and Engine Cooling › Engine
Filed Feb 3, 201069,977 milesNY

SPARK PLUG POOPED OUT OF MY TRUCK TWICE NOW...LOST POWER....FUEL SPURTING OUT OF THE PLUG OPENING INTO THE ENGINE COMPARTMENT....VERY COSTLY REPAIRS. IT IS HAPPENING ALL OVER THE UNITED STATES....PROBABLY WORSE ISSUES THEN THE CURRENT TOYOTA RECALL IN PROGRESS NOW. GO TO THIS WEB-SITE AND LEARN MORE:HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPARK.HTML . I AM AFRAID OF DRIVING THIS TRUCK NOW SINCE THIS ISSUE IS DANGEROUS...TO LOSE POWER WHILE DRIVING ON THE HIGHWAY AND GAS COMING OUT INTO THE ENGINE COMPARTMENT. *TR

Engine and Engine Cooling › Engine
Filed Jan 25, 201048,380 milesMA

MY 2002 FORD EXPEDITION WITH LESS THAN 49,000 ORIGINAL MILES BLEW A SPARK PLUG AND BLEW A HOLE IN #3 CYLINDER ON JANUARY 17, 2010. THE VEHICLE WAS TOWED TO JACK MADDEN FORD IN NORWOOD, MASSACHUSETTS AND WAS REPAIRED BY REPAIRING SPARK PLUG HOLE AND REPLACING SPARK PLUG, IGNITION ASSEMBLY COIL AND INSTALLING A HELICOIL AT A COST OF $813.00 PLUS $21 TOWING FEE. AFTER GOING ON-LINE I SAW THAT THIS IS A COMMON PROBLEM WITH THE ENGINE IN MY VEHICLE WHICH IS A FORD TRITON 5.4 V-8. I'VE ALSO SINCE LEARNED THIS PROBLEM CAN LEAD TO FIRES DUE TO FUEL VAPOR BEING IGNITED BY LOOSE SPARK PLUGS. ALL ENGINE WORK ON MY VEHICLE IS ALWAYS DONE BY FORD DEALERS! I BELIEVE THERE SHOULD BE A RECALL. THERE IS CONSENSUS THAT THE SPARK PLUG THREADS ON THE ENGINE AREN'T STRONG ENOUGH TO HOLD THE SPARK PLUGS BECAUSE THEY'RE ALUMINUM FROM WHAT I AM READING FROM DIFFERENT WEB-SITES ON THE INTERNET. IF YOU BLOW ONE PLUG YOU CAN BLOW ANY OF THE REMAINING PLUGS AT ANY GIVEN TIME. ANY PLUGS EVER INSTALLED IN MY VEHICLE OR REPLACED WERE DONE BY FORD CERTIFIED MECHANICS AT FORD DEALERS SO THERE SHOULDN'T BE ANY COMPLAINTS OF INCORRECT TORQUEING OF PLUGS AS FORD SEEMS TO BE CLAIMING. I UNDERSTAND THIS WOULD BE A COSTLY RECALL FOR FORD BUT ONE THAT SHOULD BE INITIATED BY NHTSA. *TR

Engine and Engine Cooling › Exhaust System
Filed Jan 11, 201074,000 milesNY

I OWN A 2002 FORD EXPEDITION. THE SPARK PLUG POPPED OUT OF THE ENGINE HEAD ON TWO OCCASIONS. THE FIRST TIME IT HAPPENED WAS ON THANKSGIVING, 11/26/2009. THE ENGINE WAS SMOKING AND IT SMELLED LIKE GASOLINE. MY MECHANIC SAID THIS IS HAPPENING TO FORDS ALL OVER THE COUNTRY AND THAT IT IS DOCUMENTED ALL OVER THE INTERNET IF YOU DO A "GOOGLE " SEARCH ON FORD SPARK PLUGS POPPING. THE REPAIR COST ME $500. ON JANUARY 8, 2010, ANOTHER SPARK PLUG POPPED OUT FROM A DIFFERENT CYLINDER. THE TRUCK IS IN THE SHOP NOW. MY MECHANIC ADVISED ME NOT TO PUT NEW FORD HEADS ON THE TRUCK BECAUSE THE NEW HEADS WILL HAVE THE SAME DEFECT. I EXPECT THIS NEW REPAIR TO COST $500 AS WELL. FORD NEEDS TO BE ORDERED TO ISSUE A RECALL. THIS IS A DANGEROUS DEFECT THAT CAN CAUSE A FIRE OR AN EXPLOSION UNDER THE HOOD DUE TO THE GAS VAPORS BEING PUMPED INTO THE ENGINE COMPARTMENT WHILE THE POPPED OUT PLUG IS STILL SPARKING. I WAS FORTUNATE TO SHUT DOWN THE ENGINE WHEN I STARTED TO SMELL THE STRONG GAS FUMES. *TR

Fuel System, Gasoline
Filed Dec 31, 2009156,000 milesTX

SPARK PLUG FLEW OUT OF ENGINE...WAS REPLACED BEFORE WITH A HELICOIL KIT BUT SAME ISSUE OCCURRED TODAY. I WAS DRIVING TO WORK AND I HEARD IT SHOOT FROM THE ENGINE. *TR

Engine and Engine Cooling › Engine
Filed Dec 28, 200997,000 milesMN

THE #3 SPARK PLUG BLEW OUT OF THE ENGINE OF MY 2002 FORD EXPEDITION WHILE TRAVELING AT 65 MPH ON A CROWDED FOUR LANE HIGHWAY. WE COULD HAVE EASILY BEEN IN A SEVERE ACCIDENT BUT WERE ABLE TO SAFELY NAVIGATE OUR WAY TO THE SIDE OF THE ROAD. *TR

Vehicle Speed ControlFire
Filed Dec 21, 2009104,000 milesFL

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE AT WORK HIS VEHICLE CAUGHT ON FIRE WHILE PARKED AT HOME . THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000.

Engine and Engine Cooling › Engine
Filed Dec 14, 2009162,176 milesIL

2002 FORD EXPEDITION BLEW TWO (2) SPARKPLUGS OUT IN ONE WEEK. HAD #5 FIXED AT A FORD DEALER, 6 DAYS LATER #4 BLEW OUT. *TR

Engine and Engine Cooling › Engine
Filed Dec 14, 2009163,127 milesIL

6 DAYS AFTER HAVING SPARKPLUG #5 BLOW OUT OF THE CYLINDER #4 BLEW OUT. *TR

Engine and Engine CoolingFire
Filed Dec 9, 2009150,000 milesCA

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. AFTER BEING PARKED FOR TWO HOURS, HE WAS ADVISED THAT HIS VEHICLE CAUGHT ON FIRE. THE FIRE DEPT STATED THE FIRE INITIATED WITHIN THE ENGINE COMPARTMENT. THE FIRE REPORT NUMBER WAS NOT AVAILABLE. THE MANUFACTURER TOOK REPORT NUMBER 0589603419. THE MANUFACTURER STATED AN INVESTIGATOR WOULD BE SENT WITHIN FIFTEEN DAYS TO INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.

Engine and Engine CoolingFire
Filed Nov 19, 200969,000 milesAR

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE SPARK PLUGS CAUSED THE ENGINE TO FAIL. THE VEHICLE BEGAN TO SMOKE OCCASIONALLY; HOWEVER, HE WAS ABLE TO CONTINUE DRIVING IT. PRIOR TO FILING THE COMPLAINT THE FAILURE OCCURRED THREE TIMES. IT ALSO SEEMED TO OCCUR ONCE EVERY YEAR SINCE 2007. THE FIRST FAILURE WAS REPAIRED BY THE DEALER ACCORDING TO THE EXTENDED WARRANTY. THE SECOND TIME, THE DEALER REPAIRED IT AT THE OWNERS EXPENSE. THE VEHICLE WAS BEING DIAGNOSED AT THE DEALER AT THE TIME THE COMPLAINT WAS FILED. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE AND THAT THERE WERE NO EXISTING RECALLS. THE CURRENT MILEAGE WAS APPROXIMATELY 89,000. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Fuel System, GasolineFire
Filed Oct 19, 200941,000 milesMA

FORD TRITON ENGINE SPITTING SPARK-PLUGS OUT OF ENGINE RESULTING IN GASOLINE BEING SPRAYED ALL OVER ENGINE. COSTLY REPAIRS ARE MINIMUM $400+. THIS HAS HAPPENED 4 TIMES TO ME AND I CAN ANTICIPATE IT HAPPENING ON THE REMAINING 4 CYLINDERS IN MY 2002 FORD EXPEDITION. AS A RESULT OF THIS PROBLEM FORD IS AWARE OF, GASOLINE IS BEING SPRAYED ON 1000'S OF ENGINES WHEN THIS HAPPENS. BAD DESIGN BY FORD. ALUMINUM HEADS ON IRON ENGINE. DUH. MY INVESTIGATION HAS DETERMINED THAT THERE ARE 1000'S OF FORD OWNER WHO HAVE EXPERIENCED THIS SAME PROBLEM YET FORD IS UNWILLING TO DO ANYTHING ABOUT IT. THEIR REPAIR SHOPS WILL CHARGE ANYWHERE FROM $400 TO $1600 TO REPAIR THE PROBLEM. PLEASE ADDRESS THIS ISSUE BEFORE MY REMAINING 4 CYLINDERS GO AND I WILL HAVE TO PAY TO GET THIS BAD DESIGN REPAIRED. THANK YOU. *TR

Electrical System
Filed Oct 13, 20097,000 milesNY

I WAS DRIVING ON A HIGHWAY AND PROCEEDED TO PASS ANOTHER CAR IN THE MIDDLE OF MY PASS MY CAR THREW A SPARK PLUG AND COIL OUT OF ITS HEAD. MY CAR IMMEDIATELY LOSS POWER AND MY CAR BEGAN TO SHAKE. AT THIS MOMENT A 18 WHEELER HEADED TOWARDS ME AND MY SON . THIS WAS A VERY SERIOUS SITUATION.THAT COULD VERY EASILY HAVE BEEN DEADLY. SINCE THEN IT HAS HAPPENED SEVERAL TIMES AT LEAST 10 TIMES EVERY TIME THIS HAPPENS THEY HAVE RETHREAD PLUGS AND PUT NEW COIL IN CAR VERY COSTLY AND TIME CONSUMING. *TR

Tires
Filed Oct 12, 2009116,332 milesMD

IN MARCH 2008, I PURCHASED 4 ADVANTA SUV TIRES P265/70R17 FOR MY VEHICLE, ABOUT 3 MONTHS LATER ONE TIRE HAD AN AIR BUBBLE ON THE SIDE AND I HAD TO REPLACE IT. I DON'T TRAVEL THAT MUCH JUST TO AND FROM WORK. THIS AUGUST 2009, I LET MY MOM USE MY TRUCK AND THE TWO REAR TIRES WENT, ONE BLEW OUT WHILE THE OTHER REAR ONE BEGAN TO SHRED. ON SATURDAY OCTOBER 10 WHILE TRAVELING ON THE HIGHWAY THE FRONT PASSENGER TIRE BLEW OUT. I NOTICED THERE IS A RECALL FOR P265/70R16 AND I NEED TO KNOW WHO I NEED TO CONTACT REGARDING THE TIRES THAT HAVE. THIS IS A VERY SERIOUS AND DANGEROUS SITUATION, MY FAMILY AND I AM ARE VERY BLESSED THAT WE WERE NOT HURT IN THESES INCIDENTS. *TR

Engine and Engine Cooling › Cooling SystemFire
Filed Sep 29, 2009NC

SPARK PLUGS BLOW OUT OF HEAD TWO IN TWO MONTHS LAST ONE BURN A HOLE IN HEAD BESIDE NUMBER 7 SPARK PLUG AND WAS ON FIRE. *TR

Engine and Engine Cooling › Engine
Filed Aug 31, 200978,000 milesAZ

2002 FORD EXPEDITION SPARK PLUG EJECTION. #3 SPARK PLUG SHOT OUT OF ENGINE STRIPPING THREADS AND REQUIRING AN EXPENSIVE REPAIR. *TR

Engine and Engine Cooling
Filed Aug 26, 2009106,000 milesWA

2002 FORD EXPEDITION - BACK PASSENGER SIDE SPARK PLUG BLEW OUT. CAR WAS PUSHED TO MECHANIC WHO WAS LUCKILY CLOSE BY AT TIME OF BLOW OUT. SPARK PLUG WAS COMPLETELY BLOWN OUT, THE COIL WAS BROKEN AND THE INTAKE MANIFOLD HAD TO BE REMOVED TO FACILITATE REPAIR. TOTAL BILL: OVER $1300. FORD KNOWS ABOUT THIS PROBLEM - IT IS WIDELY REPORTED ON THE INTERNET - BUT YET THEY DO NOTHING TO HELP THEIR CONSUMERS. *TR

Seat Belts
Filed Aug 20, 2009MI

SEAT BELT WILL NO LONGER LATCH. *TR

Engine and Engine Cooling › Engine
Filed Aug 13, 2009125,500 milesUT

2002 FORD EXPEDITION SPARK PLUG BLOW OUT. WHAT THE '!@#$%... IF THIS IS SUCH A HUGE PROBLEM, WHY ISN'T ANYONE TAKING RESPONSIBILITY. OH YA THEY WANT OUR MONEY FOR A PROBLEM THEY ARE AWARE OF... *TR

Engine and Engine Cooling › Engine
Filed Jul 20, 2009182,000 milesKY

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING 40 MPH, ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 182,000.

Engine and Engine Cooling
Filed Jul 20, 200975,000 milesAZ

I HAVE A 2002 FORD EXPEDITION AND HAVE NOW TWICE IN THE LAST 6 MONTHS HAVE HAD TO HAVE IT REPAIRED FOR THE SPARK PLUG EJECTION FRO, THE MOTOR. THE VEHICLE GAVE WAY WITH ITS POWER RIGHT IN THE MIDDLE OF THE INTERSECTION. I FEEL THIS IS A DEFECT AND THAT FORD SHOULD TAKE SOME OWNERSHIP, IT ONLY HAS 75 THOUSAND MILES ON IT. *TR

Air Bags
Filed Jul 4, 2009120,000 milesMN

AIRBAG LIGHT IS ON. MECHANIC DOES NOT KNOW WHY. I DID A GOOGLE SEARCH AND FOUND ALOT OF PEOPLE ARE HAVING THE SAME ISSUES. *TR

Engine and Engine Cooling › Engine
Filed Jun 12, 2009GA

FORD SPARK PLUG BLOW OUT DEFECT. IT IS A KNOWN DEFECT THOUSANDS HAVE EXPERIENCED. IT IS WHERE THE SPARK SHOOTS OUT OF ENGINE HEAD STRIPPING THREADS AND DAMAGING THE HEAD AND SOMETIMES CAUSING FIRE. MY CAR HAD THIS HAPPEN AND NOW I AM STRANDED. THERE ARE SOME TEMPORARY FIXES BUT NO PERMANENT FIX. THE HELICOIL CAN COME OUT. YOU CAN REPLACE THE ENGINE BUT IT WILL HAVE THE SAME DEFECT. MY CAR IS A 2002 FORD EXPEDITION 4.6 TRITON V8. IT IS AFFECTING 1997 THROUGH 2004. FORD IS AWARE BUT SAYS THEY WONT FIX IT. I AM GOING TO TRY CLASS ACTION. THIS CAN CAUSE FIRE. THIS IS A 9 PASSENGER VEHICLE USED TO CARRY MY KIDS IF IT CATCHES FIRE FROM IT I MAY NOT GET EVERYONE OUT IN TIME. *TR

Tires
Filed Mar 23, 2009105,000 milesTX

ON THREE OCCASIONS BETWEEN MARCH 2006 AND MARCH 2009 FOUR OUT OF FIVE TIRES PURCHASED THROUGH SEARS HAVE SUFFERED TREAD SEPARATION AND THREE CASES LEAD TO COMPLETE FAILURE WHILE DRIVING AT POSTED SPEED LIMITS. TIRE FAILURE LEAD TO TWO NEAR MISS ACCIDENTS. IN THE LAST FAILURE, MARCH 22, 2009 LEAD TO SEVERAL THOUSAND DOLLARS OF PROPERTY DAMAGE. ONE TIRE WAS REPLACED SHORTLY AFTER PURCHASE; ANOTHER TIRE ORDERED BUT WAS NOT STOCKED; CURRENTLY IN POSSESSION OF THE MOST RECENT TIRE FAILURE. THE RECENT TIRE HAS GREATER THAN 60% OF TREAD LIFE REMAINING. TIRE SEPARATED YET INNER TUB STILL INFLATED. *TR

Engine and Engine Cooling
Filed Feb 17, 200991,651 milesOH

I DRIVE A 2002 FORD EXPEDITION WITH A 5.4 TRITON V8 ENGINE. I HAVE HAD 2 OF THE EXACT SAME FAILURES ON THE EXACT SAME VEHICLE. THEY BOTH WERE BLOWN OUT SPARK PLUGS! THE FIRST WAS APRIL 24, 2007 AND THE SECOND WAS FEB. 10, 2009. THE FIRST ONE OCCURRED AT 77,402 MILES ON THE VEHICLE AND THE SECOND HAPPENED AT 91,651 MILES. I AM LIVID WITH RAGE AT AN PROBLEM THAT I HAVE NOW LEARNED IS VERY COMMON WITH THIS ENGINE. THIS IS AN OBVIOUS DEFECT WITH THIS VEHICLE AND SOMETHING THAT CAN CONTINUE TO OCCUR OVER AND OVER SINCE THERE IS NOTHING TO BE DONE ABOUT IT ACCORDING TO THE FORD DEALER SHOP SERVICE MANAGER WHO REPAIRED THE PROBLEM ON FEB. 10, 2009. I HAVE SPENT A TOTAL OF $569.75 FOR THESE 2 REPAIRS! AND OBVIOUSLY FEEL IT WILL HAPPEN AGAIN. HOW CAN IT NOT? THERE WERE NOT ANY EVENTS OR WARNINGS THIS WAS GOING TO HAPPEN! IT JUST BLEW OUT THE SPARK PLUG AND OF COURSE COULD NOT BE DRIVEN AND REQUIRED TOWING. THE PARTS THAT WERE REPLACED/REPAIRED WERE ON BOTH CASES A COIL ASSEMBLY AND SPARK PLUG, RETHREADING FOR THE PLUG. I HAVE NO OLD PARTS AND WAS NOT GIVEN ANY. WHY THIS HAS NOT BEEN RECALLED IS BEYOND MY UNDERSTANDING SINCE IT WILL HAPPEN AGAIN DUE TO THE ALUMINUM HEAD THAT WAS INSTALLED ON THESE VEHICLES WHEN THEY WERE BUILT BY FORD. THAT IS WHAT THE FORD DEALER SERVICE MANAGER TOLD ME, IN FACT. IT HEATS UP AND GETS WAY TO HOT THAN IT BLOWS THE SPARK PLUG! I DO NOT THINK I SHOULD BE RESPONSIBLE FOR REPAIRING/REPLACING THE HEAD IN CASE THAT WOULD EVER HAPPEN WHICH IT COULD. FORD SCREW

Engine and Engine Cooling
Filed Feb 12, 2009130,000 milesCA

HELLO WE HAVE A 2002 FORD EXPEDITION WITH THE 5.4 YESTERDAY IT BLEW A PLUG. WE HAVE KEPT VERY GOOD CARE OF THIS VEHICLE AND SHOULD NOT HAVE HAD THIS PROBLEM WE ARE A FAMILY OF 5 AND THE ONLY THING FORD WANTS TO DO IS PUT IN A NEW MOTOR OR SALE ME A NEW CAR THIS IS NOT RIGHT, THIS IS A ON GOING PROBLEM WITH THESE MOTORS TO FIX THIS PROBLEM IT WILL BE $500 TO TRY AND RETAP THE HOLE FOR THE SPARK PLUG THAT MAY OR MAY NOT HOLD OR $5000 TO REBUILD THE MOTOR. CAN SOMEONE HELP US. TIM *TR

Vehicle Speed ControlFire
Filed Feb 5, 2009140,000 milesCA

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING LESS THAN 60 MPH, THE VEHICLE JUMPED AS IF THE ACCELERATOR PEDAL HAD SUDDENLY BEEN DEPRESSED. THE CONTACT ALSO SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE ON BACKORDER. THE CRUISE CONTROL SWITCH WAS DISCONNECTED AND THE DEALER STATED THAT THE FLUID WAS LEAKING FROM THE CRUISE CONTROL, WHICH BURNED COMPONENTS OF THE SPEED CONTROL SENSOR AND THE CONNECTOR. BOTH COMPONENTS NEEDED TO BE REPLACED. SHE FOUND NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL), WHICH STATED THAT THE MANUFACTURER WOULD DISCONNECT THE CRUISE CONTROL DUE TO THE POSSIBILITY OF A FIRE. THE VIN WAS INCLUDED IN THE RECALL; HOWEVER, FORD REFUSED TO ASSUME ANY LIABILITY FOR THE ADDITIONAL FAILURES DUE TO THE INITIAL RECALL. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 140,000.

Vehicle Speed ControlFire
Filed Jan 17, 2009FL

VEHICLE HAD NO MECHANICAL ISSUES UP TO THE DATE OF THE INCIDENT. THE VEHICLE WAS DRIVEN ON A DAILY BASIS TO AND FROM WORK. THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. AFTER RESEARCHING ONLINE WHAT MAY HAVE CAUSED THE SUDDEN FIRE, WE FOUND IT WAS DUE TO A RECALL FOR THE SPEED CONTROL DEACTIVATION SWITCH. *TR

Engine and Engine Cooling
Filed Jan 7, 2009130,000 milesFL

SPARK PLUG #3 BLEW WHILE TRAVELING WITH CHILDREN ON THE HIGHWAY RESULTING IN ENGINE DAMAGE, REPAIRS OF $4000. *TR

Engine and Engine CoolingFire
Filed Dec 29, 2008128,000 milesGA

MY WIFE AND I WERE GOING TO EAT AND THE VEHICLE STARTED RUNNING ROUGH. I TOLD HER TO PULL OVER AND POP THE HOOD. I GOT OUT, OPENED THE HOOD AND THERE WAS A FIRE ON THE DRIVERS SIDE OF THE ENGINE COMPARTMENT. I ATTEMPTED TO PUT IT OUT BUT WAS UNSUCCESSFUL. *TR

Engine and Engine Cooling
Filed Dec 2, 200877,997 milesCA

SPARK PLUG EJECTED FROM ENGINE. *TR

Engine and Engine Cooling
Filed Dec 1, 2008TX

ON THREE SEPARATE OCCASIONS, MY 2002 FORD EXPEDITION HAS BLOWN A SPARK PLUG. THIS IS A WELL DOCUMENTED, ALBEIT UNACKNOWLEDGED BY FORD, ISSUE WITH THE TRITON ENGINES. EACH TIME, I INCURRED THE DIRECT COST OF AN INDEPENDENT MECHANIC CORRECTING THE ISSUE USING AFTER MARKET REPAIR KITS. WEBSITES SUCH AS CONSUMERAFFAIRS.COM ARE REPLETE WITH OTHERS ENCOUNTERING THE SAME PROBLEMS. WHY FORD HAS NOT BEEN FORCED TO RECALL AND FIX THESE VEHICLES IS BEYOND ME. THERE IS A VERY REAL DANGER WITH THE BLOWN SPARK PLUG IGNITING VAPORS AND STARTING AN ENGINE FIRE. EACH TIME THE SPARK PLUG BLEW, IT WAS WHILE THE CAR WAS IN MOTION, CAUSING RAPID DECELERATION AND JERKING OF THE CAR. I AM USING THE SECOND DATE OF INCIDENT FOR PURPOSES OF THIS REPORT. THE MOST RECENT OCCURRENCE HAPPENED ON SUNDAY, NOV 30, 2008. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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