Page 2 of 7 · complaints 51–100 of 340

2002 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

EngineFire
Filed Nov 4, 2012150,000 milesKS

AFTER STARTING THE VEHICLE A LOUD POPPING SOUND COULD BE HEARD FROM THE ENGINE ON THE PASSENGER SIDE AND THEN ALL THE SUDDEN A FIRE ERUPTED IN THE BACK OF THE CAR AT THE LOCATION OF THE SOUND. THE IGNITION COIL WAS RIPPED FROM ITS BOLT AND THE SPARK PLUG WAS EJECTED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FLAMES. THANK GOODNESS I WAS NOT DRIVING IT WITH MY THREE KIDS OR WE COULD HAVE BEEN SERIOUSLY INJURED. ALL ACROSS THE U.S THIS IS HAPPENING, DOES SOMEONE HAVE TO DIE BEFORE MEASURES ARE TAKEN? *TR

Vehicle Speed ControlFire
Filed Oct 22, 2012150,000 milesNV

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT WHILE PARKED FOR OVER 20 HOURS THE VEHICLE CAUGHT ON FIRE. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

EngineFire
Filed Oct 1, 2012100,000 milesTX

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION XLT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100.000.

EngineFire
Filed Sep 18, 2012110,000 milesGA

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IGNITED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT ADVISED THE CONTACT THAT THE FIRE ORIGINATED FROM UNDER THE HOOD AREA BUT COULD NOT DETERMINE THE EXACT CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 110,000.

EngineFire
Filed Sep 18, 2012110,000 milesGA

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE PARKED, THE VEHICLE UNEXPECTEDLY BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND DETERMINED THAT THE FIRE ORIGINATED FROM A DEFECTIVE WIRING HARNESS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

EngineFire
Filed Sep 18, 2012110,000 milesGA

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT ADVISED THAT THE FIRE STARTED UNDER THE HOOD ON THE DRIVER'S SIDE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FIRE AND THE MANUFACTURER ADVISED THAT THEY WOULD SEND SOMEONE TO FURTHER INSPECT THE FAILURE HOWEVER, THE MANUFACTURER FAILED TO SEND A REPRESENTATIVE. THE VEHICLE WAS DESTROYED DUE TO THE FIRE. THE FAILURE MILEAGE WAS 110,000.

Vehicle Speed ControlCrash
Filed Sep 13, 201275,000 milesTX

IN MARCH 2012 MOTHER WAS PULLING INTO A PARKING LOT IN WACO. CAR SUDDENLY ACCELERATED AND RAN THROUGH THE PARKING LOT EVENTUALLY HITTING A PARKED CAR. CAR WAS FIXED AND MOTHER TOLD THEM TO CHECK THIS ISSUE OUT. AGAIN ON 9/3/12, SHE WAS PULLING INTO A PARKING SPACE THE CAR SQUEALED, SUDDENLY ACCELERATED, DID ALMOST A U TURN AND RAN INTO THE WALL AT WALGREENS. THANKFULLY, NO PEDESTRIAN WAS WALKING OUT OF THE STORE OR THEY WOULD HAVE BEEN SERIOUSLY INJURED. *TR

Tires › Temporary/Emergency Spare Tire
Filed Aug 9, 201275,000 milesFL

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT WAS DRIVING 5 MPH WHEN HE HEARD A NOISE COMING FROM THE VEHICLE.THE CONTACT DISCOVERED THAT THE SPARE TIRE HAD FALLEN AND PARTIALLY DETACHED FROM THE VEHICLE, HANGING BY A CABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000.

Engine
Filed Jul 5, 201293,438 milesPA

DRIVING TO AMUSEMENT PARK 1 1/2 HOURS FROM MY HOUSE #2 SPARK PLUG BLEW OUT OF ENGINE. HAD TO STOP AND HAVE VEHICLE TOWED TO NEAREST FORD DEALER. SPENT 644.66 DOLLARS TO REPAIR, AND NOTIFIED FORD MOTOR COMPANY OF PROBLEM. THIS IS A COMMON OCCURRENCE TO THIS ENGINE TYPE AND FORD KNOWS ABOUT IT AND DOES NOTHING TO FIX IT. *TR

Engine
Filed Jun 23, 201275,000 milesVA

SITTING AT A STOP LIGHT SOUNDED LIKE A GUN SHOT ENGINE STARTED RUNNING VERY BAD . I HAD A SPARK PLUG BLOW OUT OF THE ENGINE. *TT

Engine
Filed Jun 23, 201260,000 milesVA

SITTING IN A PARKING LOT SOUNDED LIKE SOMETHING HIT MY CAR . ENGINE STARTED RUNNING VERY BAD . FOR THE 2 TIME A SPARK PLUG HAD BLOWN OUT OF THE ENGINE. WAITING ON A TOW TRUCK AGAIN.

Engine
Filed May 11, 2012147,346 milesCA

AS I WAS MERGING ONTO THE FREEWAY, I HEARD A LOUD BANG FOLLOWED BY A MOTORCYCLE SOUND OUT OF MY ENGINE MY CHECK ENGINE LIGHT CAME ON, UPON TAKING IT TO THE SHOP AND PAYING $94.50 JUST TO LOOK AT IT,I LEARNED THAT MY SPARK PLUG AND COIL BOX HAD EXPLODED OUT......THE REPAIR PLACE TOLD ME THIS IS A ON GOING PROBLEM WITH FORDS AND CHARGED ME $400 TO FIX IT... THIS SHOULD BE A RECALL?????? *TR

Engine and Engine Cooling
Filed Apr 24, 2012156,000 milesNV

I HAVE HAD SIX OCCURRENCES OF A SPARK PLUG BLOWING OUT OF THE CYLINDER HEAD. EACH TIME, IT BLEW THE COIL OFF ALSO. THE DANGEROUS POPPING AND VAPORS THAT BLOW FROM THE NOW OPEN HEAD ARE A SERIOUS IGNITION HAZARD IN THE ENGINE BAY. IT IS NOT ALWAYS THE SAME PLUG THAT HAS BLOWN OUT. THREE TIMES THIS HAS HAPPENED, THE THREADS THAT THE PLUG GOES INTO ARE STRIPPED. THROUGH RESEARCH, IT APPEARS THIS IS A COMMON PROBLEM AND ALTHOUGH I DID NOT ENCOUNTER A FIRE DUE TO THE VAPORS UNDER THE HOOD, IT HAS HAPPENED TO OTHERS BEFORE. THIS IS A PROBLEM THAT THE MANUFACTURER KNOWS ABOUT AND IS UNWILLING TO DO ANYTHING ABOUT. EACH TIME THE REPAIR IS EXPENSIVE AND THE UNCERTAINTY OF IF/WHEN IT WILL HAPPEN AGAIN IS UNACCEPTABLE. *TR

Engine and Engine Cooling
Filed Apr 16, 201280,000 milesCO

ENGINE BLEW OUT #3 SPARK PLUG. FORD DEALER SAID THAT THIS IS NORMAL! COULD CAUSE ENGINE FIRE BY IGNITING FUEL VAPORS FROM CYLINDER. *JS

Vehicle Speed ControlFire
Filed Apr 11, 2012TN

SMALL FIRE EXTINGUISHED PRIOR TO FIRE DEPARTMENT ARRIVAL. FIRE OCCURRED ON A SENSOR ATTACHED TO THE BRAKE FLUID RESERVOIR. FIRE APPEARS TO BE CONSISTENT WITH SPEED CONTROL DEACTIVATION SWITCH AS PREVIOUSLY RECALLED. *TR NO DAMAGE OUTSIDE OF VEHICLE.

Vehicle Speed ControlFire
Filed Apr 11, 2012171,297 milesTN

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF WHEN IT CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER CONFIRMED THAT THE CRUISE CONTROL AND MASTER CONTROL SENSORS NEEDED TO BE REPLACED AS PER THE INSTRUCTIONS OF NHTSA RECALL CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL). THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE VEHICLE WOULD NOT BE REPAIRED UNDER THE RECALL BECAUSE THE CONTACT WAS SENT NOTICE OF THE RECALL AND NEVER RESPONDED IN ORDER TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THAT HE NEVER RECEIVED NOTIFICATION OF THE RECALL. THE FAILURE AND THE CURRENT MILEAGES WERE 171,297.

Electrical SystemFire
Filed Mar 25, 2012TX

VEHICLE WAS PARKED. OVERNIGHT, VEHICLE ENGINE COMPARTMENT CAUGHT FIRE AND ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. TOTAL LOSS OF VEHICLE. *TR

Engine and Engine Cooling
Filed Mar 1, 2012110,000 milesCA

I'M NOT SURE THIS IS GOING TO DO ANY GOOD, BECAUSE I AM NOT THE FIRST TO LODGE THIS COMPLAINT. NOTHING HAS BEEN DONE SO FAR. THIS IS THE 5TH TIME THAT THIS PARTICULAR INCIDENT HAS HAPPENED TO ME. THE MOST RECENT WAS YESTERDAY 2/29/2012. I AM VERY GRATEFUL THAT I WAS DRIVING EACH TIME AND NOT MY WIFE OR KIDS. I HAVE A 2002 FORD EXPEDITION AND ON 5 DIFFERENT OCCASIONS OVER A TWO YEAR PERIOD, WHILE DRIVING ON THE HIGHWAY AND AROUND THE NEIGHBORHOOD, THE SPARK PLUGS HAVE BLOWN OUT OF THE CYLINDER HEADS. IT HAS NOT ALWAYS BEEN THE SAME PLUG. ON 3 OF THE OCCASIONS THE COILS BROKE OFF. I DON'T UNDERSTAND WHY ME OR ANYONE ELSE AS CONSUMERS HAS TO PAY FOR THE MISTAKES OF FORD'S POOR DESIGN FLAWS. THERE IS NO REASON WHY THIS HAS NOT BEEN A RECALL ITEM. IT IS CLEARLY A SAFETY ISSUE. IF THEY CAN RECALL A RUNNING BOARD LIGHT, THEN WHY HAVE THEY NOT BEEN FORCED TO RECALL THIS ITEM? I HOPE THAT IT DOESN'T COME DOWN TO SOMEONE LOSING THEIR LIVES, BEFORE SOMETHING IS DONE. *TR

Vehicle Speed ControlFire
Filed Feb 11, 2012AL

THE FORD EXPEDITION WAS PARKED AT WALMART AND JUST CAUGHT ON FIRE IT ALSO BURNT TWO OTHER VEHICLES BEFORE THE FIRE DEPARTMENT WAS ABLE TO PUT IT OUT,THE FORD WAS FULLY ENGULFED AND THE CAVALIER BESIDE IT WAS ALSO BURNING AND WAS COMPLETELY BURNT ON THE PASSENGER SIDE AND THE HONDA IN FRONT OF IT WAS ALSO DAMAGED. *TR

Engine and Engine Cooling
Filed Feb 11, 201284,000 milesOH

WHILE ENTERING A HIGHWAY (I-75) HEARD A LOUD NOISE FROM THE ENGINE. AFTER HAVING THE VEHICLE TOWED TO A SHOP, IT WAS DETERMINED THAT ONE OF THE SPARK PLUGS HAD BLOWN OUT OF THE ENGINE. IN JANUARY 2012 THE SAME THING HAPPENED AT START UP AGAIN IT WAS DETERMINED THAT A SPARK PLUG HAD BLOWN OUT OF THE ENGINE. FEBRUARY 2012 (TODAY) APPARENTLY THE SAME HAS OCCURRED WHILE ENTERING A HIGHWAY (I-75), I HAVE NOT HAD A SHOP LOOK AT IT YET. I BELIEVE THIS IS VERY DANGEROUS BECAUSE FUEL VAPORS COULD LEAK OUT OF THE SPARK PLUG HOLE AND CAUSE A FIRE OR EXPLOSION. *TR

Engine and Engine Cooling
Filed Jan 13, 201279,000 milesCA

# 3 SPARK PLUG BLEW OUT OF HEAD. I WAS TOLD MY FORD DEALER ITS COMMON AND FORD WILL NOT ISSUE A RECALL. TRITON ENGINES ARE FAULTY AND FORD KNEW THEY SOLD A BAD ENGINE FOR YEARS, THE GOVERNMENT MUST STEP IN. I NEED A REFUND. *TR

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Jan 5, 201299,908 milesCO

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT WHILE CHANGING THE FRONT PASSENGER TIRE, THE VEHICLE WOULD NOT REMAIN STATIONARY ON THE JACK DESPITE BEING STOPPED ON A FLAT SURFACE. THE CONTACT BELIEVED THAT THE FAILURE DUE TO THE SHAPE OF THE JACK. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 99,908.

Engine and Engine Cooling
Filed Dec 19, 2011150,000 milesWA

STARTED VEHICLE AND BEGAN TO DRIVE WHEN SPARK PLUG FLEW OUT OF ENGINE AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED AND FORD WON'T DO ANYTHING ABOUT IT. THEY CLAIM THAT THERE IS NO PROBLEM WHEN HUNDREDS OF PEOPLE HAVE HAD THIS HAPPENED. VERY COSTLY, TIME CONSUMING, AND STRESSFUL. THIS SHOULD NEVER HAPPEN AND FORD SHOULD TAKE RESPONSIBILITY. *TR

Seat BeltsCrash2 injured
Filed Dec 15, 2011162,632 milesVA

WE WERE REAR ENDED WHILE SITTING AT A REDLIGHT. THE IMPACT WAS HARD ENOUGH TO LAUNCH THE 6000 LB EXPEDITION 20-30 FEET INTO THE INTERSECTION. 2 OUT OF 5 SEAT BELTS OPENED UP AND THOSE 2 OCCUPANTS WENT FLYING AROUND IN THE CAR. THANK GOD IT WAS NOT A HEAD ON COLLISION. I NEVER RETESTED OR CHECKED THE SEATBELTS AND THE VEHICLE WAS TOTALED AND SENT TO A SALVAGE YARD IN NC BY TRAVELERS INSURANCE. INJURIES WERE WHIP LASH, STRAINED NECKS AND CERVICAL COMPRESSION AND CONCUSSIONS. *TR

Engine and Engine CoolingFire
Filed Nov 8, 2011145,000 milesAR

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT WAS ACCELERATING FROM A STOP WHEN THE VEHICLE EXHIBITED AN ABNORMAL NOISE AND SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE CONTACT STOPPED THE VEHICLE AND FOUND THAT A FIRE HAD STARTED IN THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND DRIVE THE VEHICLE HOME. THE CONTACT FOUND THAT A SPARK PLUG HAD BLOWN AND CAUSED THE ENGINE FIRE. THE SPARK PLUG WAS REPLACED BUT THE FAILURE RECURRED FOUR TIMES AND EACH TIME, THE SPARK PLUG WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 145,000 AND THE CURRENT MILEAGE WAS 149,000.

Vehicle Speed Control
Filed Sep 29, 201131,300 milesGA

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). AFTER THE REPAIRS WERE COMPLETED, THE HORN AND SPEED CONTROL WERE STILL INOPERABLE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 31,300 AND THE CURRENT MILEAGE WAS 31,400. CONSUMER IS UNHAPPY WITH DEALER. HAS TURNED THE WHOLE MATTER OVER TO LEGAL COUNSEL. UPDATED 11/16/2011 *LN *TR

Suspension
Filed Sep 20, 2011185,000 milesNC

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT NOTICED SOMETHING LEAKING FROM UNDER THE VEHICLE. ALSO, WHILE THE VEHICLE WAS IN OPERATION IT WOULD BOUNCE UP AND DOWN ABNORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 202,000. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

Electrical System
Filed Aug 22, 2011AP

MY 2002 FORD EXPEDITION HAS SUFFERED NUMEROUS ELECTRICAL PROBLEMS. I RECEIVED A LETTER FROM FORD THE RECALL ABOUT THE CRUISE CONTROL SWITCH NO OPERATING PROPERLY, MY CRUISE CONTROL WENT OUT A WHILE BACK I DID NOT THINK ANY THING OF IT TILL MY TRUCK WOULD START UP BUT WOULD NOT COME OUT OF PARK, AND WHEN I TRIED TO CHANGE THE FUSES THEY WERE POPPING AS I CHANGED THEM OUT. WILL FORD REPLACE ALL DAMAGED ITEMS DUE TO THE CRUISE CONTROL SWITCH. MY ACTUATOR SWITCH BLEW OUT AND NUMEROUS PROBLEMS ARE GOING ON WITH MY VEHICLE NOW DUE TO THESE ELECTRICAL ERRORS. *TR

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Aug 2, 201170,328 milesFL

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE FUEL TANK STRAPS WERE FRAYING AND COMING APART, BUT THE FAILURE WAS NOT DUE TO CORROSION. AN AUTHORIZED DEALER WAS NOTIFIED AND THEY STATED THAT THE 2002 FORD EXPEDITION WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 70,328. UPDATED 9/13/11 *CN THE CONSUMER WAS INFORMED HIS VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 10/28/11

Power Train
Filed Jul 1, 2011120,000 milesFL

FORD TRITON 4.6L ENGINE SPARK PLUG BLOW-OUT OCCURRED TURNING A CORNER AT 30. THE VEHICLE IMMEDIATELY STARTED SPUTTERING AND LOST POWER. I HAD TO IMMEDIATELY PULL OVER AND GET THE VEHICLE OFF THE ROAD. THE SPARK PLUG HAD BEEN COMPLETELY BLOWN OUT OF THE ENGINE BLOCK AND TAKEN SOME ADDITIONAL HEAD WITH IT.

Engine and Engine Cooling
Filed Jun 22, 2011174,000 milesGA

WHILE DRIVING I HEARD A POP AND LEARNED THAT THE #3 SPARK PLUG POPPED OUT OF THE ENGINE AT 174K MILES. THIS WAS THE 2ND TIME IT HAS HAPPENED ON MY 02 EXPEDITION AS IT ALSO HAPPENED AT 158K MILES. *TR

Unknown or OtherFire
Filed Jun 20, 2011152,000 milesSC

I PULLED MY FORD EXPEDITION 2002 INTO A GAS STATION, TURNED OFF THE ENGINE, AND GOT OUT TO PUMP GAS. I BEGAN TO NOTICE THAT EVERYONE ELSE BEGAN FRANTICALLY LEAVING AND TELLING ME TO RUN. I SAW SMOKE COMING FROM MY HOOD AND ASSUMED THAT IT WAS JUST RUNNING HOT BUT SOON REALIZED THAT THE ENGINE WAS OFF. WITHIN SECONDS I BEGAN TO SEE FLAMES AND RAN IN FEAR THAT THE ENTIRE GAS STATION WAS GOING TO EXPLODE. LUCKILY FIRE TRUCKS CAME WITHIN A MINUTE A PUT THE FLAMES OUT AND NO ONE WAS HARMED. *TT

Electrical System
Filed Jun 2, 2011165,000 milesLA

MY 2002 FORD EXPEDITION HAVE EJECTED THE SPARK PLUG TWICE EACH TIME IT HAVE COST ME $ 1300.00 BECAUSE THE HEAD HAD TO BE REMOVED AND REFILED FOR THE SPARK PLUG TO FIT BACK. *TR

Electrical SystemFire
Filed May 23, 2011121,100 milesNY

MY 2002 FORD EXPEDITION DEVELOPED AN ENGINE FIRE WHILE PARKED AND UNATTENDED. *TR

Engine and Engine Cooling › Engine
Filed May 7, 2011123,400 milesAL

1. DRIVING, 35MPH 2. SPARK PLUG BLEW OUT OF #2 CYLINDER, DAMAGING COIL 3. VEHICLE CURRENTLY WAITING FOR MECHANIC TO CHECK SEALS AND HEAD TO DETERMINE EXTENT OF DAMAGE. *TR

Engine and Engine Cooling
Filed Apr 28, 2011162,000 milesTN

WHILE DRIVING MY 2002 FORD EXPEDITION (5.4L) ON THE INTERSTATE, I HEARD A LOUD POP AND THE VEHICLE IMMEDIATELY LOST POWER AND DECELERATED IN HEAVY TRAFFIC. THE NEARBY FORD DEALER DETERMINED THAT THE NO.7 SPARK PLUG HAD "BLOWN OUT". THE DEALER INDICATED THAT THEY "SEE THIS ALL THE TIME" WITH THIS ENGINE. THE VEHICLE WAS AT THE SAME DEALER A FEW WEEKS PRIOR, AND HAD THE NO.8 SPARK PLUG REPLACED (WHILE ADDRESSING AN IGNITION COIL PROBLEM).

Electrical SystemFire
Filed Apr 28, 201194,000 milesCA

ABOUT TWO WEEKS BEFORE MY CAR WOULDN'T GO INTO DRIVE I HAD IT TOWED TO THE DEALERS. THEY FIXED THE PROBLEM IT WAS A BRAKE SWITCH AND SOLENOID. THAT NEEDED REPLACING $300.00 LATER ITS FIXED. DURING THE WEEKEND MY CRUISE CONTROL LIGHT KEPT FLASHING. MY MOTHER, DAUGHTER AND I WERE WAITING FOR MY SON WHO WAS AT TRACK PRACTICE ON MONDAY 4-25-2011. WE WERE WAITING IN THE CAR AND LISTENING TO THE RADIO. I STARTED MY CAR TO MAKE SURE IT WAS GOING TO START. AS I STARTED IT WAS FULL OF SMOKE SO I OPEN THE HOOD AND THERE WAS A LITTLE SPARK FIRE. I LOOK INTO MY CAR TO FIND WATER AND I RETURNED TO ATTEND TO THE PROBLEM AND IT WAS IN FULL FLAME. I CALLED THE FIRE DEPARTMENT TO REPORT FIRE. THE PARKING LOT WAS FULL OF PARENTS AND CHILDREN ALSO WAITING FOR THERE CHILDREN. THERE'S SERIOUS FIRE DAMAGE UNDER THE HOOD WIRES AND SENSORS. I HAVE TAKEN PICTURES AS PROOF. OIL SPILLS FROM THE RESERVOIR. THANK GOD WE WERE THERE TO STOP IT FROM LOOSING THE VEHICLE AND OUR LIVES. I WANTED TO FIND OUT INFORMATION FOR MYSELF. WHAT I NEED TO DO? IS THIS FORDS FAULT FOR NOT INFORMING ME THAT THERE'S BEEN THOUSAND OF CASES OF MINE. I BOUGHT MY CAR LESS THAN A YEAR AGO. I WAS NEVER NOTIFIED OF ANY RECALLS OR FAULTY WIRING LET ALONE CAR FIRES??? MY KIDS AND I DON'T KNOW IF IT'S DRIVABLE. I HAVEN'T DROVE IT SINCE. I AM GOING TO FORD DEALERSHIP TOMORROW 4-29-11. *TR

Electrical System
Filed Apr 27, 201195,000 milesKY

WE HAD PROBLEMS WITH RADIO POWER WINDOWS AND CAR GOING INTO GEAR AND WATER LEAKING FROM THE WINDSHIELD CHECKED FUSE IT WAS BAD WE ARE STILL HAVING WATER LEAKING INTO THE CAR (ALOT) AND ITS CAUSING US TO HAVE ELECTRIAL PROBLEMS AND TRANSMISSION PROBLEMS I HAVE BEEN ADVISED THAT FORD ISSUED A STATEMENT ABOUT THE FAULTY LEAKING WINDSHIELD AND IT CAUSING ELECTRICAL PROBLEMS BUT THEY HAVE YET TO ISSUE A RECALL I HAVE SAW MANY PEOPLE COMPLAINING OF THE SAME THINGS HAPPENING TO THERE 2002 EXPEDITION THIS HAPPENS EVERY TIME IT RAINS OR SNOWS. *TR

Engine and Engine Cooling
Filed Feb 21, 2011137,000 milesIN

I OWN A 2002 FORD EXPEDITION WITH A TRITON 5.4L V* ENGINE. WHILE DRIVING I HEARD A LOUD TICKING TYPE NOISE FROM THE ENGINE. I IMMEDIATELY PULLED THE VEHICLE OVER. MY MECHANIC STATED THAT A SPARK PLUG HAD BEEN EJECTED FROM THE BLOCK. HE STATED THAT THIS IS A COMMON PROBLEM WITH THE FORD TRITON ENGINES. I FEEL THAT FORD SHOULD MAKE THIS RIGHT WITH THE CONSUMERS THAT HAVE HAD TROUBLE WITH THIS. I HAVE YET TO FIND A MECHANIC THAT WILL DO THE REPAIRS FOR A REASONABLE AMOUNT. THE TRUCK HAS BEEN SITTING IN THE DRIVEWAY FOR 3 MONTHS, UN-DRIVEABLE. I HAVE NOT BEEN ABLE TO GET THE REPAIRS DONE AND FEAR DRIVING IT DUE TO THE RISK OF FIRE AND ENGINE FAILURE.

Engine and Engine Cooling
Filed Jan 28, 2011104,000 milesCA

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE EXHIBITED AN EXTREMELY LOUD EXPLOSION FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OR RESIDENCE. THE CONTACT STATED THAT HE FURTHER INSPECTED THE VEHICLE AND DISCOVERED THAT THE SPARK PLUG HAD BLOWN OUT FROM THE CYLINDER HEAD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

Electrical System
Filed Jan 18, 2011133,334 milesAL

1. WHEN IT RAINS MY 2002 FORD EXPEDITION HAS WATER COMING INSIDE OF IT ON THE DRIVER SIDE. CONSEQUENTLY CAUSING MY GEM AND FUSE BOX TO HAVE TO BE REPLACED. I TOOK IT TO THE DEALER AND REPLACED THE GEM AND RESEALED MY WINDSHIELD. THE NEXT DAY AFTER RECEIVING MY VEHICLE BACK FROM THE DEALER IT RAINED AGAIN AND HAD TO TAKE IT BACK FOR THE SAME SYMPTOM. THEY DRIED OUT THE MODULE AND MADE SURE THE WINDSHIELD WAS SEALED GOOD BUT UNTIL THIS DAY RAIN STILL COMES IN. I ALSO REPLACED THE DOOR SEAL AND TOOK THE LUGGAGE RACK OFF AND PUT SEALANT UNDER IT AND IT STILL GETS WATER IN MY VEHICLE. *TR

Power Train › Automatic Transmission
Filed Jan 18, 2011160,000 milesMO

MY 2002 FORD EXPEDITION HAS ALWAYS HAD TRANSMISSION SHIFTING PROBLEMS. OVER THE YEARS, IT WILL SOMETIMES NOT GO OUT OF 4X4 WITHOUT SOME GENTLE COAXING. JUST THE OTHER DAY, IT SHIFTED OUT OF GEAR ON THE HIGHWAY AND THE OVERDRIVE LIGHT STARTED FLASHING. I STARTED TO HEAR A SOUND LIKE I WAS DRAGGING SOMETHING. WHEN I STOPPED, I HAD TO DRIVE IT IN MANUAL 2 JUST TO GET IT HOME. AT HOME, IT WOULD NOT GO INTO REVERSE AND WAS ACTING LIKE THE FRONT WHEELS WERE LOCKED UP WHEN I PUT IT IN NEUTRAL. I HAVE HAD SHIFTING PROBLEMS FOR THE LIFE OF THIS VEHICLE (I HAVE HAD IT FOR 8 YEARS....) THIS WAS THE FIRST TIME IT HAS BEEN THIS DRASTIC. IT LOOKS LIKE I WILL HAVE TO HAVE A NEW TRANSMISSION..... *TR

Seat Belts
Filed Jan 4, 201145,000 milesCA

DRIVERS SEATBELT UNLATCHES RANDOMLY. IT OCCURS AT LEAST ONCE A DAY. I HAVE DONE NOTHING AT THIS POINT. THE DEALER SAID IT WOULD COST 150 TO FIX ON MY OWN. THE 2001 MODEL HAS A RECALL ON THIS AND THEY ARE FIXING THOSE FOR FREE. *TR

Engine and Engine Cooling
Filed Jul 26, 2010127,000 milesGA

SPARK PLUG EJECTING FROM CYLINDER 3 BLOWING OUT IGNITION COIL. *TR

Engine and Engine Cooling › EngineFire
Filed Jul 13, 2010190,000 milesMO

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THE VEHICLE WAS PARKED IN HIS DRIVEWAY WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. A FIRE REPORT WAS AVAILABLE. THE CONTACT STATED THE SPARK PLUGS BLEW OUT AT THE CYLINDER HEAD CAUSING THE FUEL RAIL TO BEND AND RESULTING IN A FUEL LEAK THAT STARTED THE FIRE. THE ENGINE WAS SEVERELY DAMAGED. THE CONTACT'S INSURANCE COMPANY ADVISED THAT THE FIRE ORIGINATED FROM A PRE-EXISTING FAILURE IN THE VEHICLE AND WOULD NOT COVER HIS CLAIM. THE VEHICLE WAS TOWED TO THE DEALER WHERE HE WAS ADVISED THEY WERE AWARE OF THE FAILURE YET WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 190,000.

Engine and Engine Cooling › Engine
Filed Jul 1, 2010116,646 milesTX

WELL WE WERE JUST DRIVING HOME WHEN THE SPARK PLUG OF OUR FORD EXPEDITION JUST SHOT OUT OF THE CYLINDER HEAD AND WE CANT REPLACE IT BECAUSE ITS TOO MUCH MONEY FOR US. *TR

Electrical SystemFire
Filed Jun 28, 201087,080 milesOK

MY CAR STARTED JUST FINE BUT IT WOULD NOT SHIFT OUT OF PARK AND NONE OF THE WINDOWS WORKED. I CHECKED THE FUSES AND ONE WAS BLOWN. I REPLACED THE FUSE AND MY CAR APPEARED TO BE WORKING NORMALLY. I GOT WITHIN A HALF A BLOCK FROM MY HOUSE AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD. I PULLED INTO MY DRIVEWAY AND IMMEDIATELY SHUT MY CAR OFF. SMOKE WAS POURING OUT FROM UNDER THE HOOD. I OPENED THE HOOD AND THE CRUISE CONTROL DEPRESSION SWITCH WAS GLOWING RED HOT. WITHIN A FEW SECONDS IT BURST INTO FLAMES. *TR

Engine and Engine Cooling
Filed Jun 13, 2010120,000 milesKY

WHILE DRIVING MY YOUNGEST DAUGHTER TO SCHOOL THERE WAS A LOUD BANG FROM UNDER THE HOOD AND A NOTICEABLE LOSS OF POWER. IT SOUNDED LIKE THE CAR HAD A SEVERE EXHAUST LEAK. WHEN TAKEN TO MY LOCAL DEALER I WAS INFORMED THAT A SPARK PLUG HAD BLOWN OUT OF THE ENGINE AND THAT THIS WAS A VERY COMMON OCCURRENCE WITH THE 2002 5.4 LITER ENGINE. I WAS TOLD THAT REPAIRS WOULD RUN ANYWHERE FROM $700 TO $3500. *TR

Vehicle Speed ControlFire
Filed Jun 10, 201058,123 milesCA

MY FORD EXPEDITION 2002 WAS RECALLED FOR FIRE HAZARD DUE TO THE CRUISE CONTROL. I HAD THE REPAIR DONE AT MCCOY MILLS FORD IN FULLERTON CA. AND A FEW WEEKS LATER MY CAR BURST INTO FLAMES IN MY DRIVEWAY WHILE PARKED. THE CAR WAS TOTALED AND NOW I DO NOT HAVE A CAR AND CAN NOT BUY ANY THING COMPARABLE FOR THE 12,000 THE INSURANCE PAID. I BELIEVE FORD OWES ME THE DIFFERENCE BECAUSE I FOLLOWED THE RULES AND HAD THE CAR "REPAIRED" BY THEM. WHAT SHOULD I DO NOW? *TR

Engine and Engine Cooling › Engine
Filed May 18, 2010114,000 milesOK

2002 FORD EXPEDITION, ORIGINAL FACTORY SPARK PLUG WAS VIOLENTLY EJECTED FROM THE ENGINE DURING NORMAL OPERATION. SPARK PLUG SMASHED THROUGH FUEL INJECTOR AND DENTED THE HOOD. HAD SOMEONE BEEN SERVICING THE ENGINE THE INJURIES COULD HAVE BEEN SEVERE. FORD MOTOR COMPANY REFUSES TO CALL THIS A DEFECT AND AREA DEALERSHIPS WANT TO CHARGE $700 TO $3300 TO FIX THIS ISSUE. THERE HAVE BEEN THOUSANDS OF COMPLAINTS AND THIS MOTOR DESIGN PROBLEM SHOULD BE RECALLED AND FIXED BY FORD MOTOR COMPANY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Expedition → · Every Expedition year → · How the figures are calculated →