Page 11 of 18 · complaints 501–550 of 890

2000 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Steering › Steering Wheel/Handle Bar
Filed Oct 29, 200464,000 milesTX

THE STEERING WHEEL HAS A RATTLE AND LOOSE. THE CONSUMER WAS CONCERNED THAT IT MAY COME OFF. *JB

Electrical SystemFire
Filed Oct 27, 200465,000 milesTX

OUR 2000 FORD EXPEDITION BURNED TO THE GROUND SITTING IN A PARKING LOT. AFTER LOOKING AT WWW.AUTOMOTIVEFORUMS.COM, WE SEE MANY OTHER PEOPLE HAD THE SAME EXPERIENCE. THEY MOSTLY REPORTED REAR WIPER MOTOR PROBLEMS/REPLACEMENTS AND THE CRUISE CONTROL FAILURES. BOTH IN OUR CASE. WE WERE NOT HURT. I SEE SOME OF THESE OTHER PEOPLE LOST THEIR HOMES IN A FIRE STARTED BY THEIR EXPEDITION. DO YOU HAVE ANY OTHER REPORTS OF THIS? DOES FORD KNOW?*AK

Steering › Linkages › Tie Rod Assembly
Filed Oct 22, 200447,000 milesME

I HAD JUST HAD MY 2000 EXPEDITION INSPECTED THE MONTH BEFORE. I WAS DRING UP AN ON RAMP TO AN INTERSTATE AND MY CAR SWERVED OUT OF CONTROL. I WENT OFF THE ROAD. SEVERAL CARS ALMOST HIT ME AND I THEM. IT TURNED OUT THAT MY TIE ROD ON MY FRONT LEFT TIRE HAD BROKEN. VERY DANGEROUS. VERY UPSETTING.*AK

Engine and Engine Cooling › Engine
Filed Oct 20, 2004116,000 milesIN

I DO NOT KNOW IF THIS IS THE PLACE TO VOICE THIS COMPLAINT, BUT SINCE I HAVE TRIED CONTACTING FORD VIA EMAIL WITH NO RESPONSE, I DID NOT KNOW EXACTLY WHERE ELSE TO TURN. WE HAVE A 2000 EXPEDITION. THE TIMING CHAINS WENT OUT AND WE REPLACED THEM. THE VEHICLE WAS DRIVING JUST FINE BEFORE WE REPLACED THEM--JUST NOISY. SO WE HAD THEM REPLACED. WE RECEIVED THE TRUCK BACK ON THE 12TH OF OCTOBER AND DROVE IT APPROXIMATELY 20 MILES (THAT'S BEING GENEROUS). IT WAS RUNNING FINE THEN SOUNDED LIKE YOU HIT A ROCK. THE ENGINE BLEW. LUCKY FOR US THAT IT WAS ON A SIDE ROAD AND NOT ON 465 WHICH WE DRIVE EVERY DAY. CAN YOU IMAGINE WHAT COULD HAVE HAPPENED AT 55+ MILES PER HOUR IN RUSH HOUR TRAFFIC? I BELIEVE THAT THIS IS A DEFECT IN THE ENGINE DESIGN BECAUSE I HAVE SINCE LEARNED THAT IT HAPPENS ALOT IN THESE ENGINES. I FEEL THAT REPLACING THE TIMING CHAIN SHOULD NOT CONSTITUTE REPLACING THE ENGINE. SINCE IT HAS HAPPENED IN FORD DEALERSHIPS AS WELL, I BELIEVE THAT FORD IS AWARE THAT THIS IS A PROBLEM AND HAS CHOSEN TO IGNORE IT. A FOUR YEAR OLD ENGINE SHOULD NOT GIVE OUT BECAUSE THE TIMING CHAINS HAVE BEEN REPLACED. I HAVE BEEN IN CONTACT WITH CUSTOMER SERVICE AT FORD AND WITH A DEALERSHIP IN OUR AREA--SPEAKING TO THEM IS HOW I FOUND OUT THAT THIS HAS HAPPENED IN DEALERSHIPS ALSO. PLEASE ADVISE ME ON WHERE TO GO FROM HERE IF I HAVE CONTACTED THE WRONG PLACE. I HAVE FILED A COMPLAINT WITH THE ATTORNEY GENERAL'S OFFICE IN INDIANA ALSO.

Steering › Linkages › Tie Rod Assembly
Filed Oct 15, 2004OH

WHILE DRIVING, THE VEHICLE BEGAN TO SHAKE TO UNCONTROLLABLY. *BF AFTER THE VEHICLE WAS INSPECTED, IT WAS DETERMINED THAT THE OUTER TIE ROD END ON THE PASSENGER SIDE HAD FAILED, WHICH CAUSED THE CONSUMER TO LOSE ALL CONTROL OF THE STEERING. *JB

Seat Belts › FrontCrash1 injured
Filed Oct 14, 200450,029 milesWV

WHILE DRIVING 30 MPH, THE FRONT TIE ROD SEPARATED AND THE CONSUMER LOST CONTROL OF THE VEHICLE. *AK THE SEAT BELT DID NOT RESTRAIN THE CONSUMER PROPERLY AND THE AIR BAG DID NOT DEPLOY. 4 DAYS LATER THE CONSUMER RECEIVED A LETTER IN THE FROM FORD WARNING HIM ABOUT POSSIBLE TIE ROD FAILURE, THE CONSUMER STATED THE VIN AND OTHER INFORMATION WAS WRONG WHICH MAY HAVE DELAYED RECEIVING THE MAIL. *JB

Suspension › Front › Stabilizer Bar
Filed Oct 5, 2004CT

UPON LOOKING UNDER MY TRUCK I NOTICES THE ANTI SWAY BAR WAS NOT CONNECTED ON EITHER END OF THE BAR TO ANYTHING. I HAVE THE TRUCK AT MILLER FORD WHERE THEY HAVE TOLD ME THEY SEE SEVERAL OF THESE WEEKLY. I ASKED HOW COULD IT BE? THE REPLY WAS THEY SIMPLY BREAK OFF. I ASKED WOULDN'T THEY BE ANY REMNANTS OF THE CONNECTION LEFT? THE REPLY WAS "NO" THEY SIMPLY FALL OFF ONTO THE ROAD. COULD THIS BE A DANGEROUS SITUATION FOR NOT ONLY A ROLLOVER BUT A PROJECTILE BEING LAUNCHED ONTO THE HYWAY? SEEING AS THEY SEE "AT LEAST SIX CASES A WEEK.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Sep 28, 200482,000 milesTX

WHILE PARKED WITH THE KEY IN THE IGNITION A FIRE ERUPTED UNDER THE HOOD. *AK

Steering › Linkages › Tie Rod Assembly
Filed Sep 22, 200474,000 milesOH

TIE ROD BROKE WHILE DRIVING 35-40 MPH. VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Sep 21, 2004TN

VEHICLE WAS RUNNING FINE. VEHICLE WAS DRIVEN AT 8:00 AM. PARKED IN THE DRIVEWAY ALL DAY. 5:30 IN THE AFTERNOON, RECEIVED A KNOCK ON THE DOOR WITH SOMEONE INFORMING US THAT OUR VEHICLE WAS ON FIRE. THE VEHICLE WAS TOTALLY ENGULFED IN FLAMES AND TOTALLY DESTROYED, ALMOST CATCHING THE HOUSE ON FIRE. FIRE DEPT STATED IT WAS SOMETHING ELECTRICAL.*AK

Steering › Linkages › Tie Rod Assembly
Filed Sep 21, 200467,000 milesDC

FORD FAILED STEERING ON 2000 EXPEDITION. *BF THE CONSUMER STATED THAT HE HAD A TIE ROD FAILURE AT ABOUT 30 MPH. THE CONSUMER REQUESTED THAT A RECALL BE SENT OUT FOR HIS VEHICLE. A REVIEW OF DATABASE RELATIVE TO TIE ROD FAILURES ON 2000 FORD EXPEDITION VEHICLESREVEALED INSUFFICIENT EVIDENCE TO WARRANT OPENING A SAFETY DEFECT INVESTIGATION AT THIS TIME. *TC

Steering › Linkages › Tie Rod AssemblyCrash
Filed Sep 16, 2004178,000 milesNJ

A CATASTROPHIC FAILURE OF THE DRIVER SIDE TIE ROD CAUSED LOST OF STEERING AND IMPACT INTO A TREE. THE VEHICLE SPEED AT THE TIME OF THE FAILURE WAS BETWEEN 20 AND 25 MPH. A COMPLETE DISCONNECTION OF THE TIE ROD END, WHILE DRIVING ON A RURAL ROAD, CAUSED COMPLETE LOST OF STEERING. AUTOMOBILE WAS TOWED TO A REPAIR FACILITY WHERE NEW TIE RODS WERE INSTALLED AND A SUBSEQUENT BODY SHOP WHERE BODY DAMAGE WAS REPAIRED. PHOTOS OF THE FAILED COMPONENTS ARE AVAILABLE AS WELL AS PHOTOS OF THE SITE OF THE FAILURE. *JB

Air Bags › FrontalCrash
Filed Sep 14, 200460,000 milesAL

WHILE DRIVING AT 50 MPH CONSUMER WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. ALSO, AIR BAG WARNING LIGHT DID NOT APPEAR PRIOR TO THE CRASH. CONSUMER WORE A SEAT BELT. NO INJURY REPORTED. A POLICE REPORT WAS ISSUED.*AK

Air Bags › Frontal
Filed Sep 13, 200483,000 milesIN

WHILE DRIVING THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED, AND REPLACED IT. *AK

Engine and Engine Cooling › Engine
Filed Sep 13, 2004IN

WHILE DRIVING 60 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ENGINE BLEW OUT, AND NEEDED TO BE REPLACED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Sep 13, 2004IN

WHILE APPLYING THE BRAKE PEDAL AT LOW SPEED BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED, AND THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AGAIN. *AK

Steering › Linkages › Arm › Idler and Attachment
Filed Sep 13, 2004IN

WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED DETERMINED THAT THE IDLE ARM NEEDED TO BE REPLACED, AND REPLACED IT THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Sep 10, 2004SC

WHILE DRIVING A FIRE STARTED UNDERNEATH THE HOOD ON THE DRIVER'S SIDE. CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Sep 8, 200472,000 milesMO

CONSUMER WAS AWAKENED AFTER SMELLING SMOKE. HE WENT TO THE GARAGE AND THE DOOR WAS TOO HOT TO TOUCH. VEHICLE WAS ON FIRE. T A RECALL WAS RECEIVED ON THE WINDSHIELD WIPER MOTOR. HOWEVER THE FIRE SEEMS STARTED UNDER THE HOOD.*AK

Structure › Body
Filed Sep 2, 2004CA

PAINT BEGAN TO BUBBLE AND PEEL FROM THE ROOF. VEHICLE WAS LEASED (3YEARS) AND PURCHASED AT END OF LEASE. WHEN I BROUGHT UP THE PAINT DEFECT WITH DEALER, THEY INDICATED THAT I WOULD HAVE TO PAY FOR PAINT JOB. NOW BEGINNING TO FLAKE ON THE HOOD. *AK

Engine and Engine Cooling
Filed Sep 1, 2004GA

WHILE DRIVING VEHICLE STALLED. VEHICLE RAN VERY ROUGH. ALSO, HESITATED AS IF DIDN'T HAVE FUEL IN IT. THEN IT LOST POWER. THIS WAS AN INTERMITTENT ISSUE. *AK

Air Bags › FrontalCrash1 injured
Filed Aug 31, 2004TX

CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE DRIVER TO SUSTAIN MAJOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAD NOT BEEN DETERMINED. *AK

Power Train › Automatic Transmission
Filed Aug 31, 2004NC

PRIOR TO THE REPLACEMENT OF THE ORIGINAL TIRES PURCHASED ON THE VEHICLE DUE TO THE SAFETY RECALL OF TIRES, I HAD NO APPARENT PROBLEMS WITH MY TRANSMISSION OR REAR SUSPENSION. IMMEDIATELY FOLLOWING THE TIRE REPLACEMENT I NOTICED A SCRUBBING OR DRAGGING NOISE. THE VEHICLE WAS IMMEDIATELY RETURNED TO THE FORD DEALERSHIP AND QUESTIONED AS TO WHY THE VEHICLE WAS NOW MAKING A NOISE THAT WAS NOT THERE BEFORE. I WAS TOLD THAT THE TIRES WERE A LITTLE LARGER THAN THE ORIGINAL ONES AND THAT THE NOISE WOULD SUBSIDE. THE NOISE DID NOT. THE VEHICLE WAS TAKEN BACK AGAIN AND I ASKED WHAT WAS WRONG WITH THE EXPEDITION BECAUSE THE NOISE WAS VERY ANNOYING AND APPEARED TO GET WORST. I WAS WORRIED THAT THE REAR SUSPENSION WAS HAVING PROBLEMS. THE EXPEDITION WAS PLACED ON THE RACK AND EXAMINED BY THE SAME FORD DEALERSHIP, I WAS TOLD THAT THERE WAS NOTHING WRONG. THE NOISE CONTINUED AND THEN THE TRANSMISSION BEGAN TO EXPERIENCE PROBLEMS. WE TOOK THE TRANSMISSION TO HAVE IT FLUSHED AND THEN STARTED EXPERIENCING INCREASED PROBLEMS ALMOST IMMEDIATELY AFTER HAVING IT FLUSHED. SO MUCH SO THAT IT WAS RETURNED TO THE SERVICE DEPARTMENT THE SAME DAY BECAUSE WE THOUGHT MAYBE THEY HAD FORGOTTEN TO PUT SOMETHING BACK TOGETHER. WE WERE REFERRED TO A TRANSMISSION REPAIR SHOP TO CHECK. AT THAT TIME, THE TRANSMISSION SERVICE REPAIR MAN SAID THAT HE HAD NEVER SEEN ANYTHING LIKE IT ON HIS MACHINE. WHEN WE RETURNED HOME, WE NOTICED THAT THE PROBLEM APPEARED TO WORSEN SO WE DID NOT DRIVE THE EXP FOR ABOUT A MONTH HOP

Fuel System, Gasoline › Delivery
Filed Aug 30, 200460,300 milesCA

SMELLED GASOLINE IN OUR GARAGE. DISCOVERED THAT THE PLASTIC SHIELD AROUND THE GAS TANK HAD RUBBED THROUGH BOTH THE SHIELD SURROUNDING THE GAS LINE AND THE GAS LINE ITSELF CAUSING THE SUV TO HAVE A GAS LEAK. DEALER TO REPLACE GAS LINE AND SHIELD. I WILL MAKE SURE TO GET BOTH THE SHIELD AND GASLINE.*AK

Engine and Engine Cooling
Filed Aug 16, 200457,583 milesIN

TOOK VEHICLE INTO DEALER FOR ONE PROBLEM, AND IT WAS DIAGNOSED WITH $4100 IN PROBLEMS INCLUDING A LEAKY HEAD GASKET (LEAKING ON RIGHT SIDE) AT 57,000 MILES. OUR MECHANIC TRIED "RAD SEAL" AS A TEMPORARY FIX FOR THE LEAK...STILL WAITING TO SEE IF IT WORKED. *AK

Tires
Filed Aug 11, 200473,000 milesLA

CONSUMER STATED THAT AFTER TAKING A TRIP VEHICLE VIBRATED AT HIGH SPEED. IT WAS DISCOVERED THAT ALL FOUR TIRES HAD CRACKS. THESE TIRES WERE PLACED ON THE VEHICLE AFTER THE FIRESTONE RECALL. THE DEALER STATED THAT THEY COULD NOT REPLACE THE TIRES.*AK

Power Train › Automatic Transmission
Filed Jul 22, 200435,070 milesNC

TOTAL TRANSMISSION FAILURE ON 2000 FORD EXPEDITION WITH 35,070 MILES ON IT. THE CAR CLUNKED AND HAD METAL ON METAL SOUND BEFORE COMING TO A STOP. CAR UNDRIVABLE AT THAT POINT. TOWED TO FORD DEALER AND DIAGNOSED WITH TOTAL TRANSMISSION FAILURE. COST TO REPLACE TRANSMISSION $2,600 - OUT OF WARRANTY BASED ON AGE OF CAR!! VERY UNHAPPY WITH FORD MOTOR COMPANY!!*JB

Visibility › Windshield Wiper/Washer › MotorFire
Filed Jul 21, 200441,584 milesMD

WHEN I TURNED ON IGNITION WIPERS STARTED TO OPERATE WITHOUT BEING TURNED ON. SMOKE BEGAN BLOWING FROM VENT AREA. I TURNED OFF IGNITION AND ALL ELECTRICAL. WIPERS AND WASHER FAILED TO OPERATE. WIPER MOTOR CONNECTOR CAUGHT FIRE AND BURNT OUT WIPER MOTOR. REPAIRED AT "RON BORTNICK FORD" UPPER MARLBORO MD. 20772. *LA

Structure › Body › Door
Filed Jul 19, 2004FL

THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, THE AIR BAGS WERE INOPERATIVE, AND WOULDN'T DEPLOY WHEN NEEDED. *JB THE MANUFACTURER HAS BEEN CONTACTED BUT IS UNWILLING TO SEND A REPRESENTATIVE TO LOOK AT THE PROBLEM. THE CONSUMER ALSO SPOKE WITH THE DEALER ABOUT CORROSION ON THE DOORS. *NM

Wheels
Filed Jul 19, 2004GA

WHILE DRIVING BETWEEN 45 TO 50 MPH, CONSUMER HEAR NOISE COMING FROM THE REAR. CONSUMER WAS PULLING OUT THE ROAD, WHEN SUDDENLY THE REAR DRIVER SIDE WHEEL SEPARATED FROM THE VEHICLE AND ROLLED OVER A QUARTER OF MILE, ALL FIVE LUG NUTS SEPARATED FROM THE WHEEL. DEALER WAS NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *LA

Suspension › Front › Stabilizer Bar
Filed Jul 13, 200447,000 milesOH

THE FRONT SWAY BAR LINKAGE BOLTS RUSTED AND BROKE ON BOTH SIDES. I ONLY HAD 47K MILES ON MY VEHICLE. I NOTICED THE VEHICLE JERKED AFTER HITTING POT HOLES ALMOST BEING UNCONTROLLABLE IF I WAS NOT HOLDING ON THE STEERING WHEEL WITH BOTH HANDS. *LA

Steering › Linkages › Tie Rod Assembly
Filed Jul 12, 2004108,835 milesMI

WHILE MAKING A RIGHT TURN IT FELT LIKE THE TRUCK WAS SKIPPING. CONSUMER THEN PULLED OF THE ROAD. UPON EXITING THE TRUCK CONSUMER NOTICED THAT 3 OF THE WHEELS WERE FACING FORWARD, AND THE RIGHT PASSENGER SIDE WHEEL WAS TURNED INWARDS. THE TRUCK WAS THEN TOWED TO DEALERSHIP BECAUSE IT WAS NOT DRIVABLE. DEALERSHIP INSPECTED THE STEERING LINKAGE, AND INDICATED THAT A TIE ROD HAD FALLEN OFF, AND THE OTHERS WERE LOOSE, ALL 4 TIE RODS NEED TO BE REPLACED. THEY ALSO HAD TO REPLACED THE LOWER BALL JOINTS. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Jun 18, 2004FL

WHILE DRIVING 75 MPH ACCELERATOR PEDAL BECOME STUCK, CAUSING VEHICLE TO TRAVEL AT HIGH SPEED. *AK

Tires › Tread/Belt
Filed Jun 15, 200439,000 milesTX

I HAD A TIRE SEPARATION WHILE DRIVING 70 MPH. PLEASE SEE TIRE RECALL CAMPAIGN NUMBER BELOW. TIRE RECALL CAMPAIGN ID NUMBER 02T012000 I HAVE 5 OF THESE TIRE ON MY 2000 EXPEDITION. ACCORDING TO FORD CUSTOMER RELATIONSHIP, MY VIN WAS NOT A PART OF A RECALL. THE TIRES, HOWEVER WERE. DOT NUMBERS WERE VERIFIED WITH CONTINENTAL. THERE WERE 596610 UNITS AFFECTED, YET FORD ONLY IS SHOWING APPROXIMATELY 500 VEHICLES WITH ONLY 300 ACTUALY QUALIFYING. THIS SEEMS LIKE A GAME TO ME AS THES FIVE TIRE WERE ORIGINALLY ON MY VEHICLE. *LA

Suspension › Front
Filed Jun 4, 200450 milesIL

WHEN TURNING THE FRONT TIRES ARE RUBBING AGAINST THE AXLE. DEALERSHIP IS PUZZLED AS TO HOW TO REPAIR THE DEFECT. *AK THE CONSUMER BELIEVES THIS IS A DESIGN DEFECT. *NM

Structure › Body › Roof and Pillars
Filed Jun 4, 200453,000 milesGA

PAINT ON THE ROOF AND HOOD CHIPPING OFF WITH HEAVY CORROSION UNDERNEATH. SPREADING RAPIDLY. *AK

Electrical System › Ignition
Filed May 17, 200450,907 milesTX

ON 6/2/03, EXPEDITION AT 50,907 MILES HAD COIL ON PLUG SYSTEM ON #7 AND #8 FAIL. REPLACED. ON 8/7/03 AT 56,363 MILES HAD COIL ON PLUG SYSTEM ON #3 FAIL. REPLACED. ON 5/4/04 AT 74,500 MILES HAD COP SYSTEM ON #4 AND #2 FAIL AT HIGH SPEEDS. REPLACED. AFTER REPLACING FIVE OF EIGHT COP SYSTEMS AT A TOTAL COST OF $1,862.07, I'M NOT VERY HAPPY WITH THE SYSTEM. I WAS PLANNING ON WRITING UP A GOOD EVALUATION OF THE 2003 FORD EXPEDITIONS THAT WE HAD IN BAGHDAD, BUT AFTER THIS EXPERIENCE, I WON'T. *AK

Electrical SystemFire
Filed May 10, 2004NC

WHILE IN THE DRIVEWAY, THE VEHICLE WAS IN PARK AND THE KEY WAS OUT OF THE IGNITION SWITCH. VEHICLE CAUGHT ON FIRE, UNDER THE HOOD. DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *JB

Electrical System › Wiring › Front UnderhoodFire
Filed Apr 29, 200454,000 milesCO

VEHICLE WAS PARKED BY 7 PM IN THE DRIVEWAY AND THE KEY WAS TAKEN OUT OF THE IGNITION SWITCH. AROUND 3 AM THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *AK *JB

Tires
Filed Apr 27, 2004TX

SINCE OWNING FIVE CONTINENTAL CONTI-TRAC TIRES, CONSUMER WAS SUBJECTED TO REPEATED FAILURE, UNSAFE TRAVELING CONDITION AND EXCESSIVE BURDEN DUE TO REPLACEMENT COSTS. *PH THERE WAS A REPEATED "TREAD SEPARATED" WITH THE NEW TIRES THAT WERE PLACED ON THE VEHICLE. FAILURE OCCURRED AGAIN IN MARCH 2004, TREAD SEPARATION. CONSUMER REQUEST A REFUND FOR THE REPLACEMENT COST OF FIVE TIRES. *PH

Engine and Engine Cooling › Engine
Filed Mar 27, 2004CA

SPARK PLUG FAILURE AT 67,000 MILES, WELL BELOW MANUFACTURERS RECOMMENDATION OF 100K MILES. ALSO, SPARK PLUG COIL FAILURE. *AK

Parking Brake › Conventional › Mechanical › Linkage and Cable
Filed Mar 13, 200473,400 milesNY

PARKING BRAKE FAILED CABLE SNAPPED. *AK

Suspension › Front › Springs › Air Suspension System
Filed Mar 6, 200473,000 milesCA

AIR SUSPENSION COMPRESSOR KEEPS FAILING. *JB

Visibility › Glass, Side/Rear
Filed Mar 3, 200425,600 milesCA

BACK WINDOW SHATTERED WHILE THE VEHICLE WAS PARKED. *AK *JB

Tires › Temporary/Emergency Spare Tire
Filed Mar 3, 2004NC

SPARE TIRE ASSEMBLY FAILED, CAUSING THE SPARE TIRE TO COME UNATTACHED. *AK

Suspension › Front
Filed Feb 20, 200465,000 milesNY

2000 FORD EXPEDITION, EDDIE BAUER CONCERN: FRONT STABILIZER LINK BOLTS APPEAR TO BE COUNTERFIT. THE BOLTS FAIL AT THE TOP CONNECTION TO THE STABILIZER BAR AT 62,000-65,000 MILES. THIS CREATES UNSAFE STEERING AND HANDLING UNDER MANY DRIVING CONDITIONS. THE HEAD OF THE BOLT SHEARS OFF. THE OEM BOLT DOES NOT MEET THE STRENGTH REQUIREMENTS FOR THIS VEHICLE. REPLACEMENT BOLTS CONTAINED IN THE LINK KITS FROM FORD ARE NOT THE SAME. THE BOLTS ARE GALVANIZED AND APPEAR TO BE IMPERIAL (BRITISH) STANDARD VICE METRIC. THE LOCAL FORD DEALER WHERE I PURCHASED THE NEW LINK KITS SAYS THAT THEY DISCOVER MANY SUCH FAILURES AND SELL MANY REPLACEMENT KITS FOR THIS VEHICLE. THESE BOLTS ARE LIFETIME ITEMS. THEY SHOULD NEVER FAIL. THE RESULTS COULD BE CATASTROPHIC. I HAVE THE REMAINDER OF THE ASSEMBLY THAT RECENTLY FAILED. THE OTHER SIDE FAILED LAST SPRING AND THE ASSEMBLY FELL OFF COMPLETELY. I WOULD LIKE TO SEND THAT PARTS THAT I HAVE TO YOUR RESEARCH GROUP.*AK

Electrical System › Ignition
Filed Feb 19, 200441,000 milesSC

THE IGNITION COIL FAILED TWICE WHICH RESULTED IN A SUDDEN LOSS OF POWER WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THAT THE IGNITION COIL SPRINGS WERE DEFECTIVE. *AK *NM

Air Bags
Filed Feb 12, 200465,487 milesCA

THE AIRBAG INDICATOR LIGHT WHEN ON AND ACCORDING TO MANUAL IT SAID TO BRING IT IN TO THE DEALER. THEY CHECK IT OUT AND FOUND THAT IT WAS A SIDE IMPACT AIRBAG SENSOR. THIS CAR DOES NOT HAVE A HAVE A SIDE IMPACT BAG. WE WERE INFORMED THAT EVEN THOUGH WE DONT HAVE SIDE BAG, THE FRONT BAGS WOULD NOT WORK BECAUSE OF THE WAY FORD PROGRAMMED THE AIRBAGS. I SEARCHED THE INTERNET AND FOUND SEVERAL OTHERS WITH THE SAME PROBLEM WITH THEIR AIR BAG INDICTOR LIGHT. I BELIEVE THIS FALSE INDICTOR COULD BE FATAL IF NOT RELSOVED IN A TIMING MANNER.

Electrical System › Ignition
Filed Feb 11, 2004OK

2000 FORD EXPEDTION 4.6, IGNITION COILS FAILING, DANGEROUS TO DRIVE. FORD KNOWS IT IS A DESIGN PROBLEM, FORD DEALERS NOT WARRANTEEING OR REPLACING THE PART.*AK

Engine and Engine Cooling
Filed Feb 10, 2004VA

WHILE DRIVING AT HIGHWAY SPEEDS DRIVER HEARD A LOUD NOISE, AND ENGINE BEGAN TO SHAKE. CONSUMER PULLED OVER AND PARKED. VEHICLE WAS TOWED TO DEALER. THE DEALER REPLACED THE SPARK PLUGS AND CYLINDER HEADS. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Ford Expedition → · Every Expedition year → · How the figures are calculated →