I JUST FOUND OUT THE FORD IS NOW RECALLING THE 2000 EXPEDITION'S DUE TO THE CRUISE CONTROL ISSUE. TWO YEARS AGO, I WAS ON MY WAY UP NORTH AND GAS WAS STUCK AND PRECEDED TO EXCEL. I GOT OFF AT BIRCH RUN WHILE FIGHTING THE GAS WITH MY BREAKS. AFTER RUNNING SEVERAL STOP LIGHTS, DRIVING RECKLESS TO GET TO A SAFE PLACE TO STOP, I ENDED UP LEAVING MY TRUCK PARKED IN A PARKING LOT FOR THE WEEKEND. I DROVE THE TRUCK TO A FORD DEALER AND THEY TOLD ME THAT NOTHING WAS WRONG WITH IT. IT HAPPENED AGAIN A COUPLE DIFFERENT TIMES ON MY WAY TO WORK IN WHICH I TOOK IT BACK TO THE DEALERSHIP. THEY DISCOVERED THE PROBLEM AND TOLD ME TO CONTINUE DRIVING IT UNTIL THEY GOT THE PART IN. I ENDED UP HAVING TO PAY FOR HALF OF THE BILL DESPITE IT BEING FORD'S ISSUE. PLUS, I ENDED UP HAVING TO BUY NEW BREAKS DUE TO THEM BEING WORN OUT HAVING TO FIGHT THE SPEED ACCELERATION WITH MY BREAKS. THIS PAST SUNDAY, IT HAS STARTED AGAIN. WE LEFT THE PALACE OF AUBURN HILLS AND THE TRUCK WAS SAYING WE WERE GOING 100 MILES AN HOUR DOWN LAPEER RD WITH TRAFFIC! WHAT ON EARTH AM I SUPPOSED TO DO? KEEP DRIVING THIS TRUCK AND RISK MY LIFE, MY 6 WEEK OLD SON'S LIFE, OR SOMEONE ELSE'S LIFE? I'M SCARED TO DEATH TO DRIVE THIS TRUCK BUT I CAN'T AFFORD TO GET OUT OF THE LEASE OR FIGHT FORD WITH AN ATTORNEY. HELP!*AK
2000 Ford Expedition complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE CRUISE CONTROL WIRING HAD A SHORT WHICH CAUSED THE VEHICLE TO CATCH ON FIRE WHILE IT WAS PARKED. THE MANUFACTURER WAS NOTIFIED BY THE OWNER. *JB *TC
THE ENGINE CAUGHT FIRE UNEXPECTEDLY WHILE IT WAS PARKED. THE CAUSE WAS UNDETERMINED. *JB
THE CONSUMER WAS TRAVELING AT 40 MPH, WHEN THE ACCELERATOR PEDAL BECAME STUCK. THE CONSUMER REMOVED HIS FOOT FROM THE PEDAL AND THE VEHICLE WENT UP TO 60 MPH. THE CONSUMER EXITED THE HIGHWAY, PLACED THE VEHICLE INTO NEUTRAL AND SHUT THE VEHICLE OFF. AFTER GETTING BACK ONTO THE HIGHWAY, THE VEHICLE PROCEEDED TO GO TO 80 MPH ON ITS OWN. THIS HAPPENED THREE TIMES IN ONE DAY. *JB
UPON PARKING THE VEHICLE, IT WILL AUTOMATICALLY START ITSELF ON ITS OWN WITH NO KEY. ALSO, THE WINDSHIELD WIPERS WERE INOPERABLE. PLEASE PROVIDE ANY FURTHER INFORMATION. PLEASE PROVIDE CORRECT VEHICLE IDENTIFICATION NUMBER.
MY 2000 FORD EXPEDITION AFTER NOT BEING DRIVEN FOR OVER 6 HOURS CAUGHT ON FIRE. THE FIRE STARTED IN THE ENGINE COMPARTMENT AND IN A TIME SPAN OF 15 MINUTES WAS A TOTAL LOSS. THE FIRE BURNED THE FRONT OF MY HOUSE MELTING THE SIDING AND THE GARAGE DOOR. *JB
I LOST MY 2000 FORD EXPEDITION, THE INSURANCE INVESTIGATOR REPORT STATES THAT IT WAS A FAULTY IGNITION WIRE THAT CAUSED THE LOSS OF MY VEHICLE, AND PERSONAL AFFECTS AND AT THE TIME I WAS IN THE PROCESS OF MOVING TO MY NEW HOME AND THIS HAPPENED AT WORK, THE FIRE DESTROYED TO OTHER VEHICLES PARKED NEXT TO MY FORD EXPEDITION EVERYTHING WAS A TOTAL LOSS, MY INSURANCE COMPANY ADVISED I NEEDED TO FILE A CLAIM WITH MY OWNERS INSURANCE, BUT I HAD ALREADY SOLD MY OLD HOME AND IN THE PROCESS TO CLOSE ON MY NEW HOME. *NM
THE CONSUMER PARKED THE VEHICLE AT 9:00AM AT THE END OF DAY AROUND 6:00PM THE CONSUMER RETURNED TO CAR AND FOUND IT HAD BURNED UP. THE FIRES STARTED AT 3:00PM AND HAD BEEN PUT OUT. PRIOR TO THE FIRE THE CRUISE CONTROL HAD STOPPED WORKING. INSURED BY STATE FARM INVESTIGATED BY STRINGER AND ASSOC. WHO FOUND THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT AT THE SPEED CONTROL DEACTIVATION SWITCH. OWNER HAS REPORT. *JB
THE VEHICLE WAS PARKED WITHOUT WARNING THE VEHICLE CAUGHT FIRE. NO INJURIES TO REPORT. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISHED OUT THE FIRE. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. PLEASE PROVIDE FURTHER INFORMATION. *NM
VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THERE WAS NO WARNING. THE FIRE DEPARTMENT ARRIVED BUT WAS UNABLE TO DETERMINE THE CAUSE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY TOO WERE UNABLE TO DETERMINE THE CAUSE. PROVIDE FURTHER DETAILS. *NM
AFTER PARKING THE VEHICLE IN THE DRIVEWAY, SOME FIFTEEN MINUTES LATER THE VEHICLE HAD FLAMES COMING FROM THE HOOD. THE CONSUMER STATED, THE BRAKE FLUID LEAKED OUT OF THE CRUISE CONTROL ONTO THE WIRING HARNESS. *NM
MY HUSBAND HAPPENED TO BE WALKING UP TO MY CAR AND NOTICED THE SMOKE COMING FROM THE HOOD. WHEN HE OPENED THE HOOD THE CRUISE CONTROL SWITCH WAS ON FIRE. WE STILL HAVE IT DISCONNECTED BECAUSE WE'RE AFRAID IT WILL CATCH THE CAR ON FIRE.*AK
I HAVE A OR SHOULD I SAY HAD A 2000 FORD EXPEDITION. ON MONDAY JANUARY 3, 2005 MY CRUISE CONTROL LIGHT STARTED BLINKING ON MY DASHBOARD. ON WED. JAN.5, 2004 I DROVE IT TO WORK, PARKED IT IN THE PARKING LOT AT 7:30AM AND AT 9:30AM THEY RAN IN TO TELL ME MY CAR WAS ON FIRE. THE CAR IS A TOTAL LOSS! THE FIRE STARTED IN THE ENGINE ON THE DRIVERS SIDE.*AK
IN JUNE, MY 2000 FORD EXPEDITION SPONTANEOUSLY CAUGHT ON FIRE IN MY DRIVEWAY. IT HAD BEEN PARKED FOR WELL OVER AN HOUR. IT APPEARS AS IF THE FIRE WAS ELECTICAL. FIRE DAMAGE WAS CAUSED TO MY HOME AS WELL AS A VEHICLE PARKED INSIDE THE GARAGE. AS OF YET, MY INSURANCE HAS NOT SETTLED WITH ME DESPITE THE TRUCK BEING TOTALLED. FORD MOTOR COMPANY HAS NOT RETURNED MY CALLS EITHER. A FIRE INVESTIGATION WAS DONE BY THE NORTH LAS VEGAS FIRE DEPARTMENT BUT CAUSE WAS UNDETERMINED. AFTER DOING SOME INVESTIGATING OF MY OWN, I HAVE FOUND MANY PEOPLE WHO HAVE HAD THE SAME PROBLEM. I WOULD APPRECIATE YOUR ASSISTANCE IN RESOLVING THIS MATTER. THANK YOU.*AK
WHILE DRIVING 25 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER AND PASSENGER SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A GARAGE. *AK
FIRE IN THE ENGINE COMPARTMENT OF DRIVERS SIDE TOWARD THE REAR OF THE ENGINE COMPARTMENT NEAR THE WINDSHIELD AFTER HAVING BEEN PARKED FOR 1.5 HOURS. TWO DAYS EARLIER, BRAKES WERE SQUEAKING. NO TROUBLE WITH CRUISE CONTROL, BUT DID NOT USE OFTEN. WILL E-MAIL BRUCE YORK PICTURES. *AK *TC
WHEN THE VEHICLE WAS PARKED FOR 12 HOURS A FIRE STARTED UNDER THE HOOD. THE FIRE WAS PUT OUT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK SAME AS ODI #10104367
I OWN 2000 FORD EXPEDITION. JUST FOUND OUT THE WINDSHIELD IS LEAKING, CAUSING WATER TO GET INTO FUSE BOX AND GEM MODULE UNDER DASH CAUSING MAJOR ELECTRICAL PROBLEMS. THE 4-WAY FLASHERS CAME ON WHILE DRIVING; THE BLOWER STAYED ON EVEN AFTER REMOVING THE KEY FROM THE IGNITION, ETC. HAD WINDSHIELD REPLACED TODAY AND IT ONLY TOOK 1 MINUTE TO BREAK THE SEAL. THE REPAIR GUY SAID IT SHOULD TAKE AT LEAST 20 MINUTES AND THAT IF WE WOULD HAVE HAD A WRECK THE WINDSHIELD WOULD HAVE FALLEN OUT. I'VE DONE EXTENSIVE RESEARCH ON INTERNET AND FOUND THIS IS A VERY COMMON PROBLEM IN 1997-2001 F150'S, EXPEDITIONS AND NAVIGATORS, BUT ESPECIALLY THE 2000 EXPEDITION. THE SEAL USED BY FORD AROUND THE WINDSHIELD DRY ROTS CAUSING THE LEAK. SERVICE MAN AT FORD ACKNOWLEDGED THE PROBLEM BUT SAYS NO RECALL HAS BEEN ISSUED. *AK
WHILE THE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD ON THE DRIVER'S SIDE . THE FIRE WAS PUT OUT, AND THE VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE VEHICLE WAS PARKED A FIRE STARTED IN THE MASTER CYLINDER. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK SAME AS COMPLAINT #10105051
CONSUMER PARKED VEHICLE AT 9:00 AM, AND AT AROUND 4:00 PM FIRE STARTED IN THE ENGINE COMPARTMENT ON DRIVER'S SIDE. FIRE SPREAD TO HOUSE. AIR CONDITIONER COMPRESSOR WAS REPLACED NEARLY SIX MONTHS BEFORE FIRE. FUSE WENT OUT ON A BLINKER. NEVER HAD PROBLEMS WITH CRUISE CONTROL. RARELY USED CRUISE CONTROL. MADE A LONG TRIP WITHIN 3 WEEKS BEFORE FIRE AND CRUISE WERE WORKING.*AK
VEHICLE WAS PARKED APPROXIMATELY 5 HOURS BEFORE THE FIRE STARTED. CONSUMER SMELLED SMOKE, WALKED OUT OF HOUSE, AND SAW BLACK SMOKE COMING FROM UNDER DRIVER'S SIDE WHEEL WELL, AND FROM ALONG THE HOOD. CONSUMER POPPED THE HOOD, AND SAW FLAMES RIGHT AT THE MASTER CYLINDER. SHE GRABBED A FIRE EXTINGUISHER AND PUT OUT THE FIRE. CONSUMER STATED THAT CRUISE CONTROL STOPPED WORKING ONE MONTH BEFORE THE FIRE, AND THAT THE REAR DOOR WIPER MOTOR ALSO STOPPED WORKING. CONSUMER NOTICED THAT BRAKE FLUID KEAKED BEFORE THE FIRE.*AK
WHILE THE VEHICLE WAS PARKED A FIRE STARTED IN THE ENGINE COMPARTMENT. VEHICLE WAS TOWED TO THE DEALERSHIP. HOWEVER, DEALERSHIP DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. *AK SAME AS ODI #10099927
VEHICLE WAS PARKED WHILE ALL OF A SUDDEN CONSUMER HEARD A LOUD NOISE. THE ENGINE CAUGHT FIRE, EVENTUALLY BURNING DOWN THE VEHICLE. THE CAUSE WAS UNDETERMINED. *AK
MY WIFE PARKED OUR 2000 FORD EXPEDITION AT WORK AROUND 8:30 A.M. TWO HOURS LATER IT WAS ON FIRE. AFTER MANY CONVERSATIONS WITH MARSHALL MIZE FORD THEY TOLD ME THAT THE CAUSE OF THE FIRE STARTED IN THE BRAKE SYSTEM. THEY SAID THAT BRAKE FLUID LEAKED ON MY MANIFOLD AND SPARKED A FLAME CAUSING MY CAR TO BURST INTO FLAMES. I WAS UNDER THE IMPRESSION THAT BRAKE FLUID WAS NOT FLAMMABLE, ESPECIALLY AFTER SITTING FOR TWO HOURS IT SHOULD NOT HAVE EVEN BEEN HOT ENOUGH. MY TRUCK WAS FIXED AND WE HAVE NOT HAD ANY PROBLEMS WITH IT YET. THE FIRE STARTED IN THE ENGINE COMPARTMENT ON THE LEFT SIDE. THE FIRE WAS QUICKLY PUT OUT CAUSING THERE TO BE ONLY $6500 IN DAMAGE. PARTS REPLACED CONSIST OF THE MAIN WIRING HARNESS, THE COMPONENTS OF THE BRAKE SYSTEM UNDER THE HOOD, AND THE CRUISE CONTROL SYSTEM. IF NEEDED WE CAN FAX A COMPLETE INVOICE OF ALL PARTS AND LABOR. *NM
2000 EXPEDITION PARKED IN STORE PARKING LOT, KEY REMOVED. STORE EMPLOYEE EXTINGUISHED FIRE BY USING EXTINGUISHER UNDER WHEEL WELL. FIRE WAS CONFINED TO MASTER CYLINDER AND ADJOINING HARNESSES AND PLASTIC. CRUISE CONTROL FAILED TWO MONTHS PRIOR.WAITING FOR CALL BACK FROM DEALER TO SEE ABOUT REPAIR.*AK
MY VEHICLE WENT ON FIRE. I BELIEVE THIS IS A PROBLEM WITH FORD EXPEDITIONS. RECENTLY MY CRUISE CONTROL STARTED ACTING UP. AFTER READING ABOUT AN ONGOING INVESTIGATION ABOUT 200 FORD VEHICLES, I BELIEVE MINE IS THE SAME SITUATION. THE TRUCK WAS ARKED FOR MORE THAN 12 HOURS AND ALL OF A SUDDEN IT WAS ON FIRE. FORD DEFECT!!!!*AK
THE ELECTRICAL SYSTEM CAME ON WHEN THERE WAS NO KEY IN THE IGNITION. THE FAN BLEW AND THE IGNITION KEY SOUND CAME ON BY ITSELF WITHOUT THE KEY. WHEN PLACING THE KEY INTO THE IGNITION IT WILL NOT SHUT OFF. THE CONSUMER STATED THERE WAS A GENTLEMAN WHOSE HOUSE BURNED DOWN BECAUSE OF THE ELECTRICAL SYSTEM DOING THE EXACT SAME THING. THIS HAPPENS EVERYTIME IT RAINED. *JB
WHILE PARKED FOR TWO DAYS VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOTALED. *AK
WHILE DRIVING 65 MPH CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE REAR. CONSUMER PULLED OVER, AND NOTICED THAT THE PASSENGER'S REAR TIRE TREAD WAS SEPARATING. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED.*AK
IN PROCESS OF MOVING PARKED VEHICLE AT OLD HOUSE FOR 1 OR 2 HOURS IN DRIVEWAY, AND WHILE TALKING WITH NEIGHBOR SAW SMOKE COMING FROM VEHICLE. ANOTHER NEIGHBOR PUT OUT THE FIRE WITH A HOSE. TOWED TO DEALERSHIP, AND THEY SAID THE FIRE STARTED NEAR MASTER CYLINDER. WILL FAX INVOICE FOR REPAIR WORK. CRUISE CONTROL STOPPED WORKING FOR 6 MONTHS OR A YEAR. NO OTHER PROBLEMS WITH THE VEHICLE OTHER THAN THE REAR WINDSHIELD WIPER MALFUNCTIONED. NO AFTER MARKET EQUIPMENT ON VEHICLE.*AK
VEHICLE WAS PARKED FOR 4 OR 5 HOURS, LOOKED OUT WINDOW, AND SAW FLAMES COMING FROM DRIVER'S SIDE WHEEL WELL. CALLED 911, AND GOT OUT OF HOUSE. FIRE SPREAD TO HOUSE. INSURED BY STATE FARM, AGENT JOE BROWN IN ORLANDO, FL. PRIOR TO THE FIRE NO PROBLEMS WITH TRUCK. CRUISE CONTROL WORKED IN MAY. DID NOT USE IT OFTEN. NO AFTER MARKET EQUIPMENT. WILL E-MAIL VIN & PICTURES TO BRUCE YORK. *AK
MY CRUISE CONTROL HAD STOPPED WORKING ABOUT 2 WEEKS PRIOR TO THIS INCIDENT. ROUND 5:00 AM ON YES 9/ 11/ 04 I WAS AWAKENED BY NEIGHBORS TO LET ME KNOW THAT MY VEHICLE WAS ON FIRE SOMEONE CALLED THE FIRE DEPARTMENT TO PUT IT OUT. *AK IT COMPLETELY BURNED UP EVERYTHING IT WAS A 2000 FORD EXPEDITION XLT. I CONTACTED FORD AND FILED A COMPLAINT BUT THEY SAID THAT IT WAS NO WIRING PROBLEM WITH MY TRUCK AND THAT THERE WAS NOTHING THAT THEY COULD DO
WHILE DRIVING AT 25 MPH CONSUMER'S VEHICLE SUDDENLY PULLED TO THE RIGHT AND HIT A PARKED CAR. THE CONSUMER THEN STEERED TO THE LEFT BUT THE VEHICLE CONTINUED TO PULL TO THE RIGHT AND HIT MORE PARKED CARS. THE RIGHT WHEEL SEPARATED FROM THE VEHICLE AND THE VEHICLE FLIPPED ONTO ITS LEFT SIDE. VEHICLE WAS TOTALED. MECHANIC INDICATED THAT THE VEHICLE'S STEERING WENT OUT. *AK *NM
VEHICLE IS 2000 FORD EXPEDITION APPROX. 60,000 MILES. TOOK A TRIP AROUND 150 MILES, MOST OF WHICH AT 70-72 MPH. STAYED THE WEEKEND, THEN SUNDAY ON THE WAY HOME AT ABOUT 35 MPH PASSENGER SIDE TIE ROD BROKE, FRONT END OF THE TRUCK BOUNCED UP AND DOWN UNCONTROLLABLE WITH ONCOMING TRAFFIC, SLOWED DOWN QUICKLY AND PULLED TO SIDE OF ROAD. DROVE SLOWLY 5 MPH TO NEAREST SERVICE GARAGE, LEFT VEHICLE OVERNIGHT, MECHANIC REPLACED THE TIE ROD. I DO HAVE OLD PART.*AK
PARKED THE EXPEDITION IN A PARKING GARAGE, APPROX. 2.5 HOURS LATER WAS CALLED AND TOLD THAT THE VEHICLE HAD CAUGHT FIRE. A CONCERNED CITIZEN PUT THE FIRE OUT WITH AN EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED AND OPENED THE HOOD TO FIND THAT THE FIRE HAD STARTED ON THE LEFT SIDE NEAREST BRAKE CALIBER. THE FIRE DEPARTMENT RULED IT TO BE AN ELECTRICAL MALFUNCTION. AFTER MUCH THOUGHT AFTER THE FIRE, WE REMEMBERED THAT THE CRUISE CONTROL HAD STOPPED WORKING. MARK WAS CONTACTED ON 12/13/04 BY BRUCE YORK TO TALK ABOUT WHERE THE FIRE HAD STARTED. THE OWNER, MARKPIATT, SAID THAT HE HAD MADE A MISTAKE AND THERE WAS FIRE WAS AT THE BRAKE MASTER CYLINDER NEAR THE FUSE PANEL NOT THE CALIPER. MARK SAID HE WOULD SEND PICTURES.
THE VEHICLE WAS IN PARK WHEN THE CONSUMER HEARD A LOUD BOOM NOISE, AND THEN ANOTHER. THE VEHICLE WAS ENGULFED IN FLAMES. IT STARTED ON THE DRIVERS SIDE WHERE THE BLACK BOX WAS. THERE WAS NO WARNING IT JUST EXPLODED. THE CONSUMER STATED THE CRUISE CONTROL HAD BEEN ACTING UP. AT TIMES WHEN THE CONSUMER SET THE CRUISE CONTROL AT 90 MILES IT WOULD TAKE OFF AND THEN SOME TIMES IT WOULD NOT WORK. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
ONCE THE SAFETY SEATS HAD BEEN INSTALLED ON EACH SIDE OF THE MIDDLE SEAT, THE CENTER SEAT BELT WILL NOT RETRACT. THE CENTER SEAT BELT BECOMES USELESS. IT WILL NOT RETRACT OR EXTEND. *AK *TC *SC
PARKED VEHICLE AT 11:00 PM, SON SLEPT OVER GARAGE. WHEN SON WOKE UP SAW ORANGE COLOR OUTSIDE WINDOW. SON WARNED FAMILY. CONSUMER LOOKED IN GARAGE AND SAW SMOKE. RAN OUT AND CALLED FIRE DEPARTMENT. STATE FIRE MARSHAL SAID FIRE IN EXPEDITION. INSURED BY AMERICAN FAMILY INSURANCE. AGENT DAVID POTTER 417-883-3307. PRIOR TO FIRE REAR WIPER QUIT WORKING. 2 WEEKS PRIOR TO FIRE CRUISE CONTROL QUIT WORKING. RADIO HAD BEEN ACTING FUNNY. NO AFTER MARKET EQUIPMENT ADDED.*AK
CONSUME RPARKED THE VEHICLE AN D 10 MINUTES LATER RETURNED TO VEHICLE AND FOUND IT SMOKING. SMOKE COMING FROM PASSENGER SIDE OF ENGINE COMPARTMENT. ON THE WAY IN TO WORK THE RADIO WAS CUTTING IN AND OUT.*AK
MY 2000 FORD EXPEDITION CAUGHT FIRE WHILE PARKED AT MY JOB. ENGINE WAS OFF AND NO ONE WAS IN THE VEHICLE. THE CAR IS TOTALED AND INSURANCE IN ONLY PAYING FOR THE VALUE OF THE VEHICLE WHICH LEAVES ME WITH A BALANCE TO PAY OFF. *NM
WHILE DRIVING AT 50 MPH AND TRYING TO AVOID A VEHICLE THAT STOPPED IN THE MIDDLE OF THE ROAD. THE CONSUMER'S VEHICLE COLLIDED HEAD ON WITH A TELEPHONE POLE. THE CONSUMER WAS WEARING SEAT BELTS, BUT THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED HEAD INJURIES. THE POLICE DID ARRIVE ON THE SCENE AND CITED THE OTHER CONSUMER. *AK *SC
I WAS TAKING MY CHILD TO SCHOOL FOR A FIELD TRIP. WE WERE IN THE PARKING LOT FOR APPROX. 20 MIN WITH THE ENGINE OFF. THEN OUT OF NOWHERE A BIG GUSH OF GRAY/BLACK SMOKE APPEARED. I IMMEDIATELY GOT MYSELF AND CHILDREN OUT OF THE CAR AND PROCEEDED TO CALL 911. AT THIS TIME THE 2 BUS DRIVERS CAME AND ASK ME TO POP MY HOOD ASSUMING IT WAS MY CAR RUNNING HOT WHEN THEY LIFTED THE HOOD THERE WAS FLAMES. THEY GOT A FIRE EXT. AND PUT IT OUT. I PROCEEDED TO FIND A WAY TO GET HOME AND GET MY OTHER CHILDREN TO SCHOOL. I THEN CALLED MY MECHANIC AND ASKED HIM TO MEET ME AT MY TRUCK. HE INSPECTED IT AND DETERMINED THE SW ASY AND BRAKE FLUID LINES HAD BURNED AND MELTED . HE TALKED TO A COUPLE OF HIS FRIENDS WHOM OWN JUNKYARDS AND THEY TOLD HIM IN THE LAST YEAR THEY HAVE HAD 10 OR SO EXPEDITIONS COME IN BURNED FROM THE SAME PROBLEM. I CALLED FORD AND HAVE HAD NO RESPONSE. I BELIEVE THIS IS A MAN. DEFECT THAT NEEDS TO BE LOOKED INTO. ANY HELP OR COMMENTS WOULD BE APPRECIATED BECAUSE IT COULD HAVE TURNED OUT WORSE THAN WHAT IT DID IF I DIDN'T HAVE BUS DRIVERS THERE TO HELP. *JB
I DROVE MY 2000 FORD EXPEDITION TO WORK PARKED IT AND 1 1/2 HOURS LATER I WAS TOLD IT WAS ON FIRE IN THE PARKING LOT. THE FIRE WAS PUT OUT QUICKLY AND NO ONE WAS HURT. THE ORIGIN OF THE FIRE IS IN THE ELECTRICAL SYSTEM IN THE LEFT SIDE OF THE ENGINE COMPARTMENT NEAR THE DASH. IT WAS TOWED TO A DEALERSHIP AND MY INSURANCE COMPANY HAS BEEN CONTACTED. *AK
DRIVING THRU A PARKING LOT WHILE GOING OVER A SPEED BUMP MY SPARE TIRE FELL OUT FROM UNDER MY FORD 2000 EXPEDITION CABLE BROKE ON WENCH. I AM NOW TALKING WITH DEALER FOR REPLACEMENT.I AM WORRIED THAT SAME THING CAN HAPPEN WITH NEW WENCH POSSIBLE ON FREEWAY. *AK
FIRE IN ENGINE COMPARTMENT AFTER SITTING 5 HOURS. KEY OUT OF THE IGNITION. CRUISE CONTROL HAD GONE OUT, AND A BRAKE LIGHT WAS COMING ON ONCE IN A WHILE. CRUISE CONTROL WAS OUT FOR A COUPLE OF MONTHS. INSURED BY ALLSTATE. THEY SENT AN INVESTIGATOR, AND HE SAID IT WAS A BRAKE SWITCH THAT WAS SOME HOW BECAME CONNECTED TO THE CRUISE CONTROL.*AK
A FIRE STARTED IN THE ENGINE COMPARTMENT OF MY 2000 FORD EXPEDITION WHILE PARKED IN MY DRIVEWAY ON SATURDAY, OCTOBER 16, 2004. THE VEHICLE HAD BEEN OFF FOR OVER 1 HOUR WITH THE KEYS OUT AND IN THE PARK POSITION. THE FIRE STARTED ON THE DRIVER'S SIDE OF THE ENGINE COMPARTMENT AND BURNED VERY QUICKLY LEAVING NOTHING LEFT OF THE VEHICLE. FIRE MARSHALL STATED THAT THE CAUSE WAS UNKOWN BUT THE INSURANCE COMANY IS STILL INVESTIGATING. THEY HAVE CLAIMED THE VEHICLE AS A TOTAL LOSS AND ARE REPLACING IT FOR ME. JUST LAST NIGHT, MY NEIGHBOR'S EXPEDITION ALSO CAUGHT FIRE IN A SIMILAR MANNER AND FELT IT NECESSARY THAT I REPORT MY INCIDENT. *AK
VEHICLE CAUGHT ON FIRE AFTER BEING PARKED 5 TO 10 MINUTES. FIRE CENTERED ON DRIVER'S SIDE NEAR THE FIREWALL. THE CRUISE CONTROL AND REAR WINDSHIELD WIPER FAILED WITHIN 2 MONTHS OF THE FIRE.*AK
VEHICLE CAUGHT ON FIRE WHILE PARKED AND NOT RUNNING. ORIGIN IN AREA OF MASTER BRAKE CYLINDER. *AK
WE OWNED A 2000 FORD EXPEDITION, WHICH WE NEVER EXPERIENCED ANY PROBLEMS WITH. THE END OF SEPTEMBER (I CAN'T REMEMBER THE DATE RIGHT OFF HAND) WE ARRIVED HOME FROM THE PLAYGROUND AND 10 MINUTES LATER OUR TRUCK SPONTANEOUSLY CAUGHT FIRE. MAJORITY OF THE DAMAGE WAS DONE TO THE DRIVER'S SIDE. THE FIRE DEPARTMENT SAID IT LOOKED TO BE ELECTRICAL. A NEIGHBOR WHO LIVES DOWN THE STREET INFORMED US THAT THERE HAD BEEN SEVERAL EXPEDITIONS THAT RECENTLY CAUGHT FIRE. WE THEN WENT TO AUTOMOTIVEFORUMS.COM AND WAS SURPRISED TO FIND MANY OTHER INDIVIDUALS THAT THIS ALSO HAPPENED TOO. I SENT AN EMAIL TO THE BOARD OF DIRECTORS OF THE FORD MOTOR COMPANY JUST TO LET THEM KNOW THAT THERE WERE MANY MORE PEOPLE THAT HAD THIS HAPPEN TO, AND TO THIS DAY NEVER RECEIVED A RESPONSE. OUR INSURANCE COMPANY INFORMED US THAT MOST CLAIMS LIKE THIS USUALLY NEVER GET REPORTED TO FORD. WE HAD AN INVESTIGATIVE REPORTER FROM HOUSTON CALL US TO GET MORE INFORMATION. MAYBE YOU COULD WARN OTHERS SO THAT THEY DON'T HAVE TO EXPERIENCE THE SAME THING THAT WE HAVE. I CAN ALSO OBTAIN AN REPORT FROM THE FIRE DEPARTMENT IF THAT WOULD BE OF ASSISTANCE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Expedition → · Every Expedition year → · How the figures are calculated →