Page 3 of 17 · complaints 101–150 of 836

1998 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Power Train › Automatic Transmission
Filed May 29, 2009115,000 milesNY

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT HE IS EXPERIENCING TRANSMISSION FAILURE WITH HIS VEHICLE. HE CANNOT SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO PARK, EVEN THOUGH THE GEAR SHIFT SELECTOR INDICATED PARK. IN ADDITION, THE IMPROPER NEUTRAL START SWITCH OPERATION WAS NOT WORKING AND EXHIBITED UNINTENDED MOVEMENT. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION)(PRNDL)). THE FAILURE MILEAGE WAS 115,000.

Engine and Engine Cooling
Filed May 22, 2009113,000 milesAZ

1998 FORD EXPEDITION WITH 5.4 L ENGINE. #3 SPARK PLUG BLEW OUT OF ENGINE SUDDENLY, CAUSING SEVERE NOISE, ROUGH RUNNING, AND LOSS OF POWER. MILEAGE: 113,000 MILES. REPAIR: $400 FOR RETAPING HEAD, PLACING INSERT, REPLACING PLUG AND COIL. *TR

Engine and Engine Cooling
Filed Mar 31, 200985,000 milesWI

1998 FORD EXPEDITION BLEW SPARK PLUG OUT OF THE HEAD WITH JUST A LITTLE OVER 85,000 MILES. I WAS TOLD BY THE DEALER I BOUGHT IT FROM THAT THE FACTORY RECOMMENDS TO REPLACE THE HEAD AT $2300.00. AND THEY SAID THIS WAS THE ONLY FIX. I TRADED THE VEHICLE IN FOR A HUGE LOSS. I ONLY HAD IT FOR LESS THAN A YEAR. BECAUSE I FOUND THAT THIS IS A BIG PROBLEM WITH FORDS AND NO-ONE WILL DO ANYTHING TO STOP THIS PROBLEM, I HAVE VOWED NEVER TO BY ANOTHER FORD AND WILL MAKE AS MANY PEOPLE AWARE OF THIS PROBLEM AS POSSIBLE. I NOW OWN AN ESCALADE AND HAVE PUT ON OVER 90,000 MILES WITHOUT ANY PROBLEMS, NOT LIKE THE FORDS EXPENSIVE REPAIRS. THIS HAPPENED TO ME A NUMBER OF YEARS AGO AND I DIDN'T KNOW THERE WAS A PLACE TO ENTER MY GRIPE BESIDES THE FORD MOTOR COMPANY, AND THIS WAS LIKE TALKING TO A WALL. MY FAMILY HAD BOUGHT FORDS SINCE THE 40'S, WHEN MY GRANDFATHER OWNED DEALERSHIPS. HE WOULD TURN OVER IN HIS GRAVE TO FIND OUT THAT FORD IS TURNING IT'S BACK ON SO MANY LONGTIME FAITHFUL CUSTOMERS. *TR

Power Train › Automatic Transmission
Filed Mar 26, 2009115,000 milesUT

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT BELIEVED THAT HIS VEHICLE WAS EXPERIENCING THE SAME FAILURE AS STATED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIRS TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 115,000.

Vehicle Speed ControlFire
Filed Mar 24, 2009181,000 milesNC

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT NOTICED A LARGE AMOUNT OF SMOKE WHILE THE VEHICLE WAS PARKED IN A CARPORT. SUDDENLY, THE VEHICLE ERUPTED UNCONTROLLABLY IN FLAMES AND EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A FIRE REPORT WAS FILED. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE TWO PET DOGS THAT WERE OUTSIDE WHEN THE MASSIVE FIRE ERUPTED SUSTAINED SEVERE BURNS. THERE WERE NO PERSONAL INJURIES. THE PROPERTY DAMAGE CONSISTED OF THE CARPORT AND PORTIONS OF THE HOUSE, SUCH AS THE ROOF, SIDING, AND A COUPLE OF ROOMS INSIDE. THE VEHICLE WAS COMPLETELY DESTROYED AND CURRENTLY REMAINS AT THE SCENE FOR INVESTIGATION PURPOSES. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE INSURANCE COMPANY WAS NOTIFIED, BUT THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 181,000. UPDATED 05/08/09 *BF UPDATED 05/12/09.*JB UPDATED 06/09/09.*JB

Tires
Filed Mar 21, 2009136,455 milesTX

WHILE DRIVING ON THE HIGHWAY ON 02/20/2009 I EXPERIENCED A BLOW OUT ON THE PASSENGERS RIGHT FRONT TIRE. THE SPEED WAS ABOUT 60 MPH. I THEN EXPERIENCED A SECOND BLOWOUT 30 DAYS LATER 03/20/2009 ON THE LEFT REAR DRIVERS TIRE. ONCE AGAIN THIS WAS ABOUT 1.5 -2 HRS OF HIGHWAY DRIVING. MY WHOLE FAMILY OF 4 WAS IN THE SUV AT THE TIME. NOW I DON'T FEEL SAFE WITH THE OTHER TWO TIRES. *TR

Suspension › Rear
Filed Mar 21, 2009IL

I TOOK TRUCK TO NAPLETON LINCOLN/MERCURY FOR REPAIR BECAUSE SUSPENSION AIRBAGS WENT DOWN THEY CHECKED THE TRUCK OUT TOLD ME IT WOULD BE $1100 TOTAL BECAUSE OF BAD PUMP AND CENSORS... ABOUT A YEAR LATER THE SAME AIRBAGS WENT DOWN AGAIN I BROUGHT THE TRUCK BACK AND IT WAS DETERMINED THAT I NEED A ANOTHER PUMP THAT WAS UNDER WARRANTY BY THEM IT WENT OUT AGAIN WITH NO CHARGE TO ME. LESS THAN A YEAR'S TIME THE AIRBAGS WENT DOWN AGAIN TOOK IT BACK TO SAME SHOP THEY CHECKED CAR OUT AND CHARGED AN ADDITIONAL $800 FOR AN AIRBAG PUMP AND LABOR. WITH THE ABOVE WARRANTY I FEEL THAT THERE SHOULD NOT HAVE BEEN A CHARGE TO ME BECAUSE ALL CHARGES SHOULD BEEN COVERED BY THEM. *TR

Exterior Lighting
Filed Mar 8, 200986,000 milesPA

THE FUSE FOR THE PASSENGER SIDE HEAD LIGHT KEEPS MELTING. IT APPEARS WHERE THE FUSE GOES IS MELTING AS WELL IF NOT CAUSING IT. FROM TIME TO TIME THE PASSENGER SIDE HEAD LIGHT BLINKS AND THEN GOES OUT. IF YOU WIGGLE THE FUSE IT LIGHTS BACK UP. *TR

Fuel System, Other
Filed Feb 14, 2009165,000 milesMO

WAS DRIVING THE 98 EXPEDITION WE JUST BOUGHT AND THE SPARK PLUG BLEW AND BROKE THE COIL OFF. WHICH COME TO FIND OUT COULD HAVE EVEN CAUGHT FIRE. WITH ME HAVING 7 KIDS TO PUT IN CAR THAT IS MORE THEN A LITTLE WORRY FOR ME AND I RISK MY KIDS LIFE PUTTING THEM IN THIS VEHICLE AND NOT AWARE THAT THIS MOTOR DOES THIS AND CAN CAUSE SUCH A BAD RISK. THERE FOR FORD SHOULD HAVE TO PAY SOME HOW FOR THE LIVES THEY COULD HAVE TAKING. BECAUSE OF THERE MOTORS AND THEY HAVEN'T EVEN RECALLED THIS PROBLEM THAT SO MANY PEOPLE HAVE WITH THEM. WE BUY CARS TO PUT OUR FAMILY IN LOOKING AT ITS SAFETY RATING AND NO ONE THINKS THEY WOULD HAVE TO WORRY ABOUT THERE MOTOR LITERALLY CATCHING FIRE. WHICH MINE COULD HAVE WITH MY KIDS IN SIDE. IM AM VERY UPSET!!!!!!!!!!!!!! *TR

Engine and Engine Cooling
Filed Jan 31, 2009163,345 milesTN

MY 1998 FORD EXPEDITION HAS BLOWN OUT TWO SPARK PLUGS IN THE PAST 4 MONTHS. AFTER DOING RESEARCH THIS IS A COMMON PROBLEM WHICH FORD DOES NOT REPAIR ON THEIR WARRANTY. FORD NEEDS TO BE HELD RESPONSIBLE FOR THEIR MISTAKE! *TR

Service Brakes, Hydraulic
Filed Jan 27, 2009126,000 milesMO

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS NOT RECEIVING ENOUGH PRESSURE TO STOP THE VEHICLE. HE REPLACED THE BRAKE PRESSURE SWITCH IN JULY OF 2008 AND AGAIN IN JANUARY OF 2009. THE MANUFACTURER STATED THAT THERE MIGHT BE A RECALL AVAILABLE. THE CONTACT WILL CALL THE MANUFACTURER AGAIN. THE FAILURE MILEAGE WAS 126,000 AND CURRENT MILEAGE WAS 130,000.

Power Train › Automatic Transmission
Filed Jan 21, 200990,000 milesNY

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE GEAR SHIFT CONTROL WOULD MALFUNCTION EVERY TIME HE USED THE VEHICLE AND ATTEMPTED TO SHIFT. THE VEHICLE WOULD NOT SHIFT INTO PARK CORRECTLY. IF THE VEHICLE DID SHIFT INTO PARK, IT WOULD ROLL BACKWARD, ESPECIALLY ON AN INCLINE. HE TOOK THE VEHICLE TO A DEALER, BUT THEY WOULD NOT INSPECT OR DIAGNOSE THE VEHICLE BECAUSE IT HAD OVER 120,000 MILES. THE CONTACT STATED THAT BOTH THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)). THE CONTACT OWNED TWO OTHER FORD EXPEDITIONS THAT EXHIBITED THE SAME FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 170,000 AND FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Power Train
Filed Jan 16, 2009150,000 milesSD

I HAVE EXPERIENCED THIS FAILURE 3 TIMES NOW, THE FIRST TIME HAPPENED A MONTH AGO 12-12,2008 THEN AGAIN 12- 22-,2008 & AGAIN TODAY 1-16-09, ALL THESE INCIDENTS HAPPENED WHEN THE TEMPERATURE WAS IN THE SINGLE DIGITS TO TEENS. MY 1998 FORD EXPEDITION WOULD NOT SLOW DOWN AT STOP SIGNS & STOP LIGHTS WITHOUT SHIFTING TO NEUTRAL & TURNING OFF THE ENGINE. IF I WOULD JUST SHIFT TO NEUTRAL THE ENGINE WOULD REV TO 4000-5000 RPM & I WOULD NOT HAVE ANY CONTROL OF THE STEERING OR BRAKES. WHEN I TRIED TO USE THE BRAKES BY USING CONSTANT VERY FIRM PRESSURE THE BRAKES WOULDN'T WORK , BUT WOULD OVERHEAT & SMELL BURNED. I TOOK IT TO A REPAIR SHOP THAT DETERMINED THERE WAS ICE & OTHER JUNK BUILT UP ON THE THROTTLE CABLE. THIS WAS REMOVED AFTER THE 12-22-08 INCIDENT. THE MECHANIC TOLD ME TO WARM UP THE VEHICLE FOR A LEAST 20 MINUTES BEFORE I STARTED DRIVING ANYWHERE & THEN LEAVE IT RUNNING AS MUCH AS POSSIBLE, BECAUSE THE DRIVING OF SHORT DISTANCES COULD BE THE CAUSE OF THE ICE BY JUST TAKING SHORT TRIPS OF 4 MILES OR LESS. TODAY 1-16-09 I HAD A DIFFERENT MECHANIC LOOK AT IT & HE IS ORDERING A NEW THROTTLE CABLE & HOPEFULLY THIS WILL SOLVE THE PROBLEM. THE SITUATION COULD HAVE TURNED OUT VERY BADLY IF THERE HAD BEEN VEHICLES TOO CLOSE TO ME WHEN I COULDN'T CONTROL MY VEHICLE. I AM VERY FORTUNATE THAT NO INJURIES OCCURRED,ALTHOUGH I SUFFERED MENTAL STRESS AND ANGUISH. *TR

Engine and Engine Cooling › Engine
Filed Dec 30, 2008200,100 milesFL

THE #4 SPARK PLUG EJECTED FROM THE ENGINE. THIS IS THE SECOND TIME THIS HAS OCCURRED WITHIN TWO YEARS. *TR

Engine and Engine Cooling › Engine
Filed Dec 22, 2008163,000 milesWI

PLUG BLEW OUT OF HEAD. HAD SOMEONE LOOK AT THE TRUCK AND THEY SAID THAT IT'S COMMON FOR THAT TRUCK TO DO THAT SO I CHECKED WITH ANOTHER GARAGE TO SEE WHAT THEY HAD TO SAY AND THEY TOLD ME THE SAME THING .SO WHY IS THERE NOT A RECALL ON THIS? *TR

Power Train
Filed Dec 1, 2008125,000 milesPA

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER FOR THE VEHICLE TO SHIFT INTO DRIVE. WHILE DRIVING 30 MPH, THE VEHICLE HAD TO BE PLACED INTO DRIVE AND THEN NEUTRAL IN ORDER TO REVERSE THE GEARS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR INSPECTION, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE TECHNICIAN LATER STATED THAT THERE WAS A RECALL ON THE SHIFTING GEARS. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER RECALL AND ANY EXPENSES WOULD HAVE TO COVERED BY THE OWNER. THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 135,000.

Electrical SystemFire
Filed Nov 26, 200860,000 milesNY

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT HER VEHICLE CAUGHT FIRE IN HER DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, THEY WOULD NOT REPLACE THE VEHICLE BECAUSE THE INSURANCE COVERAGE WAS CANCELLED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WANTED POSSESSION OF THE VEHICLE IN ORDER TO PERFORM AN INSPECTION; HOWEVER, IT WAS NO LONGER AVAILABLE BECAUSE THE INSURANCE COMPANY DISPOSED OF THE VEHICLE. THE MANUFACTURER WOULD NOT ASSIST WITH ANY REIMBURSEMENT AND STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THEY FURTHER STATED THAT THE CUSTOMER'S CLAIM WILL BE CLOSED. THE FAILURE MILEAGE WAS 60,000.

Engine and Engine Cooling
Filed Sep 22, 2008117,000 milesCA

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

Engine and Engine Cooling
Filed Sep 18, 2008129,000 milesCA

THE ENGINE IN MY 1998 FORD EXPEDITION CONTINUES TO HAVE SPARK PLUG PROBLEMS. THE ENGINE MISFIRES, RUNS POORLY, AND IS A HAZARD TO HAVE ON THE ROAD. I HAVE HAD SEVERAL SPARK PLUGS BLOW OUT AND HAVE HAD TO SPEND $4000 TO HAVE ONE OF THE HEADS REPLACED BECAUSE FORD DID NOT INCLUDE ENOUGH THREADS IN THEIR ORIGINAL DESIGN. THEY LATER CHANGED THE DESIGN IN 2003 I AM TOLD. IF SOMEONE THERE WOULD VISIT THE FOLLOWING SITE [HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPARK.HTML], THEY WOULD SEE THAT THESE ENGINES CONTINUE TO BLOW OUT SPARK PLUGS AS RECENTLY AS YESTERDAY, 9/16/08. WHEN ARE YOU GOING TO ISSUE A RECALL? THESE ENGINES HAVE BEEN DANGEROUS AND DEFECTIVE FOR YEARS. I AM NOT SURE WHAT IT TAKES, BUT FORD NEEDS TO STEP UP AN RESOLVE THIS PROBLEM. *TR

Tires
Filed Aug 21, 2008308,000 milesIL

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A CLUNKING NOISE UNDERNEATH THE VEHICLE. THE REAR DRIVER'S SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT VEERED TO THE OTHER SIDE OF THE ROAD. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 308,000.

Engine and Engine Cooling
Filed Jul 30, 2008119,254 milesKS

FORD EXP EDDIE B. BLEW OUT #3 SPARK PLUG. STRIPED THE THREADS IN THE HEAD. COST IS ABOUT 2 GRAND TO REPAIR AND CORRECT THE 7 OTHER PLUG HOLES TO ENSURE IT DOES NOT HAPPEN TO OTHERS. *TR

Power Train › Automatic Transmission
Filed Jul 14, 2008144,000 milesGA

MY 1998 GEAR POSITION INDICATOR SHIFTED SUDDENLY TO REFLECT THE WRONG GEAR. WHEN THE CAR IS IN PARK, THE INDICATOR INDICATES IT IS IN REVERSE, WHEN IN REVERSE IT INDICATES IT IS IN NEUTRAL. THIS IS A KNOWN DEFECT, DEALERSHIP AND FORD BOTH STATE IT IS NOT A VIN INCLUDED IN THE 97V171000 RECALL. *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jun 30, 200857,295 milesPA

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED. HE TURNED THE VEHICLE AROUND TO RETURN HOME AND THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE CONTINUED TO ROLL FORWARD, AND THE EMERGENCY BRAKE HAD TO BE APPLIED. THE CONTACT INSPECTED THE BRAKE COMPONENTS AND NOTICED SEVERAL FAILURES WITH THE FRONT AND REAR BRAKE LINE. HE CALLED THE DEALER AND ASKED IF FORD WOULD COVER THE COST OF THE REPAIRS, BUT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 57,295. UPDATED 07/29/08 *BF THE CONSUMER STATED THE BRAKE LINE FAILED DUE TO CORROSION. THE CONSUMER STATED THE MATERIAL THAT WAS USED WAS DEFECTIVE. THE BRAKE LINE SHOULD HAVE BEEN MADE OF STAINLESS STEEL OR OTHER CORROSION REISTANT MATERIAL. UPDATED 08/07/08. *JB

WheelsCrash1 injured
Filed Jun 24, 2008WV

MY WIFE WAS DRIVING ON RT 3 WAS GOING AROUND A CURVE THE VEHICLE STARTED LIKE WOBBLING AND SHE WAS TRYING TO FIND A WIDE SPOT TO PULL OFF THE ROAD. WHEN SHE WENT AROUND THE CURVE THE TIRE CAME OFF AND SHE WAS SLUNG INTO THE OTHER LANE AND SHE COUNTER STIRRED AND WENT OVER AN EMBANKMENT. OLD PARTS ARE NOT AVAILABLE. DON'T KNOW WHERE THEY WENT. CAUSE THE STUD BOLTS BROKE AND LUG NUTS CAME OFF. PUT NEW STUD BOLTS IN AND BOUGHT NEW LUG NUTS. *TR

Engine and Engine Cooling › Engine
Filed Jun 17, 2008137,344 milesOH

FORD 5.4L ENGINE SPARK PLUGS BLOWING OUT OF ENGINE. *TR

Tires
Filed Jun 17, 2008CA

ON SUNDAY, JUNE 1ST 2008, I WAS TRAVELING SOUTHBOUND ON THE HIGHWAY 99 IN MY WIFE'S 1998 FORD EXPEDITION FROM FRUITRIDGE RD TO FLORIN RD. AS I EXITED ONTO FLORIN RD GOING WESTBOUND, I HEARD WHAT SOUNDED LIKE PLASTIC CAUGHT ON THE SIDE. I PULLED INTO THE 76 GAS STATION ON FLORIN ROAD AND EAST PARKWAY TO ASSES THE DAMAGE. THE VALVE STEM ON MY NEARLY NEW GOODYEAR EAGLE GT II 285/50-20 TIRE HAD TORN. THE HORROR IS THAT I DECIDED TO TAKE MY WIFE'S TRUCK AND LEAVE MY 2002 FORD EXCURSION AT HOME THAT MORNING BECAUSE IT HAD MY BOAT ATTACHED AND I DIDN'T WANT TO MOVE IT. THIS INCIDENT COULD HAVE RESULTED IN EXTREME HARM DONE TO MY WIFE AND CHILDREN. IT COST ME TIME AND MONEY TO CORRECT THIS PROBLEM. *TR

Vehicle Speed ControlFire
Filed Jun 6, 2008102,000 milesOH

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. WHEN THE CONTACT STARTED THE VEHICLE, HE SMELLED SMOKE. HE TURNED OFF THE VEHICLE, LOOKED UNDER THE HOOD, AND NOTICED FLAMES COMING FROM THE VEHICLE SPEED CONTROL. THE CONTACT PULLED THE CABLES FROM THE BATTERY AND EXTINGUISHED THE FIRE. THE VEHICLE IS NOT ABLE TO BE DRIVEN AND NEEDS TO BE TOWED; HOWEVER, THE MANUFACTURER STATED THAT THEY WILL NOT PAY FOR THE TOWING. THE CURRENT AND FAILURE MILEAGES WERE 102,000.

Interior Lighting
Filed Jun 2, 2008120,000 milesMS

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. EVERYTIME THE CONTACT ENTERS THE VEHICLE, THE INTERIOR LIGHTING REMAINS ILLUMINATED EVEN AFTER THE DOOR IS CLOSED. SHE MUST MANUALLY TURN OFF THE LIGHT. AS A CONSEQUENCE, THE BATTERY EVENTUALLY FAILS AND HAS TO BE RECHARGED IN ORDER TO DRIVE THE VEHICLE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 143,000. UPDATED 07/15/08 *BF UPDATED 07/15/08

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed May 23, 2008199,000 milesGA

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE GEAR INDICATOR DID NOT DISPLAY THE ACTUAL GEAR THE VEHICLE WAS IN. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE VIN RANGE FOR RECALL # 97V171000 AND THAT HE WOULD BE LIABLE FOR THE REPAIR. THE CURRENT MILEAGE WAS 199,000.

Engine and Engine Cooling › Engine
Filed May 19, 2008135,000 milesGA

SPARK PLUG BLOWOUT IN A FORD EXPEDITION 5.4L V8. *TR

Suspension › Rear
Filed May 10, 2008133,450 milesPA

I NOTICED THAT MY TRUCK WAS LEANING TO THE RIGHT SIDE. I TOOK IT IN TO THE DEALERSHIP AND THEY REPLACE A CONNECTOR IN THE LIFT SYSTEM ON APRIL 30,2008. THE LIFT SYSTEM FAILED WHILE DRIVING. 05/06/08. SINCE I PURCHASED MY 98,FORD EXPEDITION BACK IN 2000,THE LIFT SYSTEM HAS BEEN A PROBLEM. IT HAS BEEN REPAIRED SEVERAL TIMES SINCE I 'VE HAD THIS TRUCK. THE TRUCK WAS FLATBED TO THE DEALERSHIP. THE SUSPENSION SYSTEM ON THE TRUCK NEVER CODED UNTIL THE 8TH OF MAY AT THE SHOP. WHEN THE LIFT/SUSPENSION FAILED NO INDICATOR LIGHT NEVER CAME ON. THE REAR STARTED TO DROP AS I WAS DRIVING IT HOME. NOW I HAVE TO PAY TO GET IT CONVERT TO A COIL SYSTEM. *TR

Vehicle Speed Control
Filed Apr 1, 2008IN

TL*- THE CONTACT OWNS A 1998 FORD EXPEDITION. HE RECEIVED A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID 07V336000) IN JANUARY OF 2007. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. AS OF APRIL 1, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME FOR THIS RECALL WAS EXCESSIVE. THE CURRENT MILEAGE WAS 59,000. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 4/21/08 *CN UPDATED 04/21/08 *TR

Vehicle Speed Control
Filed Mar 12, 2008OK

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT IF THE RECALL WAS FROM 2005, THEY WOULD NOT REPAIR THE VEHICLE. THEY FURTHER STATED THAT THE MOST THEY COULD DO WAS DEACTIVATE THE CRUISE CONTROL. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 160,000.

Engine and Engine Cooling › Engine
Filed Mar 11, 2008110,000 milesMA

MY 1998 FORD EXPEDITION BLEW OUT A SPARK PLUG ON THE HIGHWAY WHILE I HAD MY BABY DAUGHTER IN THE TRUCK. I LOST POWER AND HAD TO SWERVE INTO THE SLOW LANE ALMOST CAUSING MULTIPLE ACCIDENTS . THIS IS THE 2ND TIME THIS HAS HAPPENED AND STILL NO RECALL. *TR

Engine and Engine Cooling
Filed Mar 7, 2008127,000 milesNJ

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. WHEN THE VEHICLE WAS STARTED, THE SPARK PLUGS LITERALLY SHOT OUT AND BURNED A WHOLE RIGHT THROUGH THE ENGINE. SHE HAS NOT TAKEN THE VEHICLE TO THE DEALER, BUT THE MANUFACTURER SELLS A TOOLKIT TO REPAIR THE FAILURE. THE CONTACT BELIEVES THAT A RECALL SHOULD BE AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 127,000.

Vehicle Speed Control › Cruise ControlFire
Filed Mar 7, 2008180,000 milesMN

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE VEHICLE CAUGHT FIRE WHILE IDLING AND WAS COMPLETELY DESTROYED. AN INVESTIGATOR FROM FIRE FORENSICS STATED THAT THE FIRE ORIGINATED FROM THE CRUISE CONTROL SWITCH. FORD STATED THAT THEY SENT THE RECALL NOTICE TO THE ORIGINAL OWNER AND COULD NOT PROVIDE HER WITH ANY FURTHER ASSISTANCE. A POLICE REPORT WAS FILED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. SHE STILL HAS POSSESSION OF THE VEHICLE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 180,000.

Vehicle Speed Control › Cruise Control
Filed Mar 7, 2008TN

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT IS DISPLEASED BECAUSE HE HAS BEEN UNABLE TO HAVE HIS VEHICLE SPEED CONTROL REPLACED OR REMOVED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 130,000.

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Feb 29, 2008115,000 milesIL

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. WHEN THE KEY WAS TURNED IN THE IGNITION, THE VEHICLE WOULD NOT START. THE GEAR INDICATOR WAS NOT IN PARK AND THE CONTACT WAS UNABLE TO SHIFT INTO PARK. HE NOTICED A SCREW ON THE FLOOR. THE CONTACT, A MECHANIC, TOOK THE DASHBOARD APART AND NOTICED THAT THE SCREW FELL FROM THE STEERING COLUMN. THE SCREW WAS REPLACED, BUT IT CONTINUED TO FALL OUT. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL). THE PASSENGER SIDE HEADLIGHT WOULD FAIL EVERY THREE MONTHS AND WAS REPLACED. THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 126,000.

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 17, 200897,662 milesWA

1998 FORD EXPEDITION WITH 97,000 MILES BLEW OUT THE #4 SPARK PLUG DURING NORMAL OPERATION. THIS WAS THE FACTORY ORIGINAL SPARK PLUG. *TR

Electrical System › Ignition
Filed Jan 29, 2008AE

WHILE DRIVING MY VEHICLE MY SPARK SHOT OUT AND I HAD TAKE TO THE AUTO REPAIR FOR THEM TO REPLACE THE HALO COIL IN WHICH IT HAPPEN TWICE. *CN

Engine and Engine Cooling › Engine
Filed Jan 26, 2008205,000 milesCA

AS I WAS DRIVING I HEARD A LOUD CLATTERING NOISE. IN A FEW SECONDS IT BECAME LOUDER. I SHUT THE ENGINE OFF. MY HUSBAND CAME AND DROVE THE EXPEDITION APPROX 1/4 MILE HOME. THE # 4 SPARK PLUG BLEW OUT OF THE HEAD. IT SLAMMED THE COIL PACK INTO THE FUEL RAIL AND CUT THE FUEL LINE. AS OF THIS TIME, WE HAVE NOT REPAIRED THE VEHICLE YET. *TR

Vehicle Speed ControlFire
Filed Jan 18, 2008159,000 milesOK

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT'S VEHICLE CAUGHT FIRE UNDERNEATH THE HOOD. THE FIRE AND POLICE DEPARTMENTS ARRIVED AT THE SCENE AND A REPORT WAS FILED. AN INVESTIGATION IS CURRENTLY ONGOING. THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER HAVE NOT YET BEEN NOTIFIED. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 06E060000 (VEHICLE SPEED CONTROL). THE FAILURE AND CURRENT MILEAGES WERE 159,000.

Electrical System
Filed Nov 27, 2007145,000 milesTN

MY 1998 FORD EXPEDITION XLT HAS THE LEAKING WINDSHIELD PROBLEM, WHICH HAS LED TO MISDIAGNOSIS BY THE DEALER AND BY INDEPENDENT MECHANICS. THE LIGHTS, FANS, AND SWITCHES RANDOMLY TURN ON AND OFF, THE POWER WINDOWS WORK INTERMITTENTLY, THE BLOWER FAN AND RADIO STAYS ON, AND THE BATTERY HAS GONE DEAD THREE TIMES. TODAY IS THE MOST RECENT OCCURRENCE OF THE PROBLEM, AND I FOUND IT AS NOTED IN AN ONLINE FORUM. FORD IS/HAS BEEN AWARE OF THE PROBLEM, YET WILL ONLY FIX IT IF THE CAR HAS LESS THAN 75,000 MILES ON THE ODOMETER, WHICH WORKS INTERMITTENTLY AS WELL. APPARENTLY THE REPAIR WILL RUN IN EXCESS OF $1,000, EVEN THOUGH FORD HAS MULTIPLE REPORTED CASES OF THE SAME PROBLEM. *TR

Vehicle Speed ControlFire
Filed Nov 20, 2007136,000 milesCO

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE VEHICLE CAUGHT FIRE WHILE PARKED DUE TO THE VEHICLE SPEED CONTROL. FORD REFUSED TO PROVIDE ASSISTANCE, EVEN THOUGH THE FIRE WAS DUE TO THEIR VEHICLE SPEED CONTROL RECALL. THE CURRENT AND FAILURE MILEAGES WERE 136,000. UPDATED 01/0308.*LJ RECALL #05V388000. UPDATED 12/12/07

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 6, 2007PA

1998 FORD EXPEDITION 5.4L V8 ENGINE, SPARK PLUG FROM CYLINDER#3 BLEW OUT OF HEAD CAUSING DAMAGE TO CYLINDER HEAD AND IGNITION COIL. CLEANED OUT THREADS WITH TAP OF SAME SIZE, WHICH ARE IMPOSSIBLE TO SEE IN TIGHT AREA OF ENGINE COMPARTMENT AND INSTALLED NEW SPARK PLUG BUT IT BLEW OUT AGAIN TWO DAYS LATER. *TR

Vehicle Speed Control › Cruise ControlFire
Filed Oct 9, 2007150,000 milesCA

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE INSURANCE INVESTIGATOR STATED THAT A CRUISE CONTROL DEVICE CAUSED THE FAILURE. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID # 00V422000). THE CONTACT FELT THAT HIS VEHICLE SHOULD BE INCLUDED. AS OF OCTOBER 9, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 125,000.

Engine and Engine Cooling › EngineFire
Filed Sep 21, 2007140,000 milesCO

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS DESTROYED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 140,000.

Vehicle Speed Control › Cruise ControlFire
Filed Aug 22, 2007FL

I LEFT WORK ON TUESDAY AUGUST THE 21ST AND WENT TO A LOCAL RESTAURANT ABOUT 4 MINUTES AWAY FOR MY JOB. I PARK THE CAR OUTSIDE AND AFTER JUST ABOUT 5 MINUTES I SEE A BIG SMOKE COME OUT THE ENGINE OF MY CAR. THE FRONT MIRROR SPLASHED ALL INSIDE THE CAR. THE THE WHOLE ENGINE WAS ON FIRE FOR ABOUT 20 MINUTES UNTIL THE FIRE DEPARTMENT SHOWED UP. *TR

Vehicle Speed Control
Filed Aug 16, 2007150,000 milesFL

THE CRUISE CONTROL DEACTIVATION SWITCH IN MY 1997 EXPEDITION SHORTED OUT AND FAILED EARLIER THIS YEAR, CAUSING MY WIFE TO DRIVE WITHOUT BRAKE LIGHTS AND FURTHER CAUSING THE VEHICLE TO BECOME UNDRIVABLE DUE TO THE INABILITY TO PLACE THE VEHICLE IN GEAR. I DISCOVERED TODAY THAT THIS VEHICLE WAS SUBJECT TO A SAFETY RECALL 05V-388 ON THIS ISSUE IN SEPTEMBER 2005. I RECEIVED NO NOTIFICATION FROM FORD ON THIS RECALL. I CALLED FORD MOTOR COMPANY TODAY TO CHECK ON THIS RECALL, AND THEY REFUSED TO ADDRESS THE ISSUE OR EVEN CONFIRM THAT MY VEHICLE WAS INVOLVED IN THE RECALL. I OWN TWO OTHER FORD VEHICLES THAT MAY BE SUBJECT TO THE RECALL, A 1995 F150 AND A 1998 CROWN VICTORIA AND I AM NOT ABLE TO DETERMINE IF THEY ARE SUBJECT TO THE RECALL. *JB

Electrical System › Instrument Cluster/PanelFire
Filed Jul 20, 2007220,000 milesIL

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE FIRE SPREAD FROM THE INSTRUMENT PANEL TO THE RADIATOR AND FINALLY TO THE REAR OF THE VEHICLE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT STATED THAT THE FIRE MAY HAVE BEEN CAUSED BY AN ELECTRICAL SOURCE FROM THE ENGINE. THE POLICE AND FIRE DEPARTMENTS FILED A REPORT. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 220,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1998 Ford Expedition → · Every Expedition year → · How the figures are calculated →