Page 15 of 17 · complaints 701–750 of 836

1998 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Steering › Hydraulic Power Assist System
Filed Apr 5, 1999NH

THE ENGINE LOSES COOLANT WITH NO VISIBLE SIGNS OF LEAK FOUND, THE STEERING PULLS TO RIGHT AND IS LOOSE, FEELS LIKE YOU CAN EASILY LOOSE CONTROL. DROVE OTHER NEW VEHICLE AND DID NOT HAVE THIS PROBLEM, SIMILAR TO ODI ID# 702318.

Visibility › Rearview Mirrors/Devices › Exterior
Filed Apr 1, 1999OH

SIDE VIEW MIRRORS VIBRATE SO BADLY THAT YOU CANNOT SEE ANYTHING IN THEM. EVERYTHUNG IS A BLUR. THE PROBLEM IS WORSE THE FASTER YOU GO. AT HIGHWAY SPEEDS OF 60-65 MPH IT IS THE WORST. THE PROBLEM HAS EXISTED SINCE THE VEHICLE WAS NEW (OCT. '98). REPLACEMENT OF THE MIRRORS BY THE DEALER HAS NOT HELPED. THE DEALER SAYS THAT IT IS A PROBLEM THAT HAS BEEN BROUGHT TO THEIR ATTENTION BY OTHER EXPEDITION OWNERS, BUT THAT FORD MOTOR HAS NO SOLUTION TO FIX THE PROBLEM. THIS CAUSES A SAFETY CONCERN AS THE DRIVER HAS TO TURN TO LOOK OUT THE WINDOWS TO SEE IF THERE IS A VEHICLE AS THE MIRRORS ARE RENDERED USELESS. UPON CONTACTING FORD MOTOR CO. OF MY CONCERNS (1-800-392-3673), I WAS INFORMED THAT ENGINEERING WOULD BE CONTACTED AND THAT I WOULD HAVE TO KEEP IN CONTACT WITH THE DEALER FOR ANY INFORMATION AS FORD WOULD NOT CONTACT ME. I ASKED WHEN THIS WOULD BE AND WAS INFORMED THAT NO DATE COULD BE GIVEN. I ALSO ASKED FOR THIS INFORMATION IN WRITING AND WAS INFORMED THAT THIS WAS NOT POSSIBLE. *AK

Fuel System, Gasoline › DeliveryFire
Filed Mar 23, 1999CO

VEHICLE WAS PARKED IN FRONT OF GROCERY STORE AND THE ENGINE CAUGHT ON FIRE, CAUSING THE VEHICLE TO BURN COMPLETELY UP. THE FIRE STARTED FROM THE FUEL LINE. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Mar 12, 1999CA

WINDSHIELD WIPER MOTOR FAILED.

Vehicle Speed Control
Filed Mar 8, 1999CA

I HAVE EXPERIENCED AN UNCONTROLLED ACCELERATION WHEN BRAKING TO COME TO A STOP WITH MY 1998 FORD EXPEDITION. THIS HAS HAPPENED 10 TIMES SINCE I PURCHASED THE VEHICLE IN SEPTEMBER, 1998. THE FIRST OCCURENCE WAS ON 9/19/1998 AND THE LATEST OCCURRENCE WAS 3/01/1999. INTERMITTENTLY, WHEN PRESSING ON THE BRAKE TO COME TO A STOP THE ENGINE ACCELERATES AS IF I WERE PRESSING ON THE GAS PEDAL RATHER THAN THE BRAKE. THE DEGREES OF THE ENGINE ACCELERATION HAVE VARIED FROM SOMEWHAT MILD TO EXTREMELY VIOLENT. THE ONLY WAY TO STOP THE VEHICLE IS TO PUT THE TRANSMISSION INTO NEUTRAL SINCE THE ACCELERATION STILL PULLS THE VEHICLE FORWARD EVEN WITH MY FOOT ON THE BRAKE (STANDING ON THE BRAKE). THIS UNCONTROLLED ACCELERATION HAS ALWAYS OCCURRED WHEN THE VEHICLE IS MOVING AT A VERY SLOW SPEED IN THE BRAKING PROCESS TO COME TO A FULL STOP. LUCKILY THERE HAVE NOT BEEN PEDESTRIANS OR OTHER AUTOMOBILES IN FRONT OF ME WHEN THIS HAS HAPPENED. I HAVE HAD THE VEHICLE BACK TO THE DEALERSHIP SEVERAL TIMES CONCERNING THIS PROBLEM. THE DEALERSHIP AND FORD HAVE NOT PROVIDED A FIX FOR THE PROBLEM AS OF THIS DATE. THIS IS AN EXTREMELY DANGEROUS DEFECT IN THE VEHICLE AND IS A POTENTIAL KILLER. ALL 10 OCCURRENCES OF THE PROBLEM HAPPENED WITH LESS THAN 4,000 MILES ON THE VEHICLE.

Power Train › Automatic Transmission
Filed Mar 3, 1999TN

TRANSMISSION FAILED.

Vehicle Speed Control
Filed Mar 2, 1999TX

CRUISE CONTROL EXPERIENCES INTERMITTENT FAILURE.

Steering › Linkages › Tie Rod Assembly
Filed Feb 28, 1999CA

FROM APR-98 TO JULY-98 THE NHTSA HAD INVESTIGATED TIEROD-END FAILURES IN 96-98 FORD F150, FORD EXPEDITIONS AND LINCOLN NAVIGATORS. THIS INVESTIGATION NEEDS TO BE RE-OPENED. I BELIEVE I HAVE FOUND THE REASON FOR THE FAILURES. PLEASE HAVE THE ENGINEER IN CHARGE OF THIS ISSUE CALL ME AS SOON AS POSIBLE. THIS IS A MAJOR SAFETY ISSUE. KYLE LEMBACH 02-28-99. P.S. I HAVE CONTACTED THE NHTSA TWICE IN THE PAST 2 WEEKS WITH NO RESPONSE.

Power Train › Driveline › Driveshaft
Filed Feb 19, 1999OH

DRIVESHAFT IS TOUCHING THE EXHAUST, CAUSING THE EXHAUST TO CRACK IN HALF. DEALER HAS REPLACED 3 TIMES, BUT DEFECT IS OCCURS. *AK

Suspension › Front › Springs › Torsion Bar
Filed Feb 18, 1999NH

RIGHT FRONT TORSION BAR BROKE WHILE VEHICLE WAS PARKED IN GARAGE. HAD VEHICLE TOWED TO DEALERSHIP FOR REPAIRS. WAS TOLD THEY HAD SOME F-150 PICKUPS WITH THE SAME PROBLEM, BUT ON THE LEFT SIDE. I WAS TOLD THE PARTS WERE ON NATIONAL BACKORDER, MAKING ME BELEIVE THAT THIS WAS MORE THAN AN ISOLATED INCIDENT. TOOK 2 1/2 WEEKS TO GET PARTS IN. ASKED THE DEALER SINCE IT WAS OCCURING MOSTLY ON THE LEFT SIDE OF THE OTHER VEHICLES, I WAS WONDERING IF THEY WERE GOING TO REPLACE THE LEFT SIDE ON MINE. ALSO. I WAS TOLD ONLY IF IT BREAKS. DEALER FIXED THE VEHICLE ON FEB. 5, 1999. AFTER DRIVING FOR 2 DAYS IT BROKE AGAIN. DEALER HAD TO ORDER ANOTHER TORSION BAR AND THAT WAS REPLACED ON FEB. 17,1999. I HAVE NUMEROUS CONCERNS WITH THE SAFETY OF THE VEHICLE SINCE MY WIFE IS THE PRIMARY DRIVER AND TRANSPORTS OUR CHILDREN AGES 10 AND 3. WHAT WOULD HAVE HAPPENED IF SHE HAD BEEN DRIVING DOWN THE HIGHWAY WHEN THE TORSION BAR FAILED. I'VE PLACED 3 CALLS TO FORD CONSUMER RELATIONS, AND RECEIVED NOTHING, NOT EVEN I'M VERY SORRY, AND NO CORESPONDENCE FROM THEM. AS TO THE PROBLEM WITH THE FUEL PUMP, EVERY TIME WE GOT DOWN TO 1/4 OF ATANK OF GAS OR LESS AND WOULD COME TO A STOP AND STEP ON THE ACCELERATOR TO PROCEED, THE VEHICLE WOULD STALL IN THE MIDDLE OF AN INTERSECTION. BROUGHT IT TO THE DEALER ON THREE OCCASIONS, ONLY TO BE TOLD THEY COULD NOT FIND ANYTHING WRONG, AND THAT WE SHOULD DRIVE THE VEHICLE WITH MORE THAN 1/4 OF A TANK OF GAS. I ASKED THEM TO TEST THE FUEL PUMP TWICE. THEN FINALLY, ON THE T

Vehicle Speed Control
Filed Feb 17, 1999PA

VEHICLE FAILED TO STOP AND ENGINE SPEED INCREASED. BREAK PEDAL WAS FULLY DEPRESSED. ACCELERATOR PEDAL WAS NOT WAS NOT DEPRESSED. VEHICLE ONLY STOPPED WHEN TRANSMISSION WAS PUT IN NEUTRAL. A SERIOUS ACCIDENT WAS NARROWLY AVOIDED. WILL BRING VEHICLE TO DEALER FOR CHECK-OUT ASAP. *AK

Fuel System, Gasoline › Storage › Auxillary Tank
Filed Feb 16, 1999AL

VEHICLE EXPERIENCES CONTINUED STALLING AFTER REPLACEMENT OF FUEL TANK.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 10, 1999KS

THE BRAKE SYSTEM FAILED COMPLETLY ON 02/02/99. WE HAD THE DEALER TOW THE VEHICLE IN FOR SERVICE. THE DEALER KEPT THE VEHICLE FOR 2 DAYS AND RETURNED THE VEHICLE TO US AND SAID THAT THE BRAKE SYSTEM WAS CHECKED TO BE OK, AND THAT THEY FELT THERE WOULD BE NO OTHER FAILURES. ON 02/09/99. MY WIFE WAS APPROACHING A STOP LIGHT WITH TRAFFIC STOPPED WAITING FOR THE LIGHT TO CHANGE. AS SHE APPROACHED THE STOPPED TRAFFIC, SHE APPLIED THE BRAKES AND THE BRAKES AGAIN FAILED TO STOP THE VEHICLE. THE BRAKE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR. IF THE LIGHT WOULD NOT HAVE CHANGED SHE WOULD HAVE REAR ENDED THE CARS STOPPED FOR THE LIGHT . WE HAD THE AGENCY TOW THE CAR TO THEIR GARAGE. THEY HAVE LOANED US A SMALL CAR WHILE THEY DO MORE TESTING. *AK

Suspension › Front › Springs › Torsion Bar
Filed Feb 4, 1999MA

DRIVER'S SIDE TORSION BAR BROKE, CAUSING VEHICLE TO LEAN TO THE LEFT. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Suspension › Front › Springs › Torsion Bar
Filed Feb 4, 1999MA

TORSION BAR BROKE ON THE DRIVER'S SIDE, CAUSING THE VEHICLE TO LEAN TO THE LEFT SIDE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Seats
Filed Feb 3, 1999TN

SEAT COVER REPLACED SEVERAL TIMES DUE TO CUTS.

Suspension › Front › Springs › Torsion Bar
Filed Feb 2, 1999MN

FRONT RIGHT TORSION BAR BROKE AND FELL OFF, CAUSING VEHICLE TO LEAN. DEALER REPORTS HE HAS 5 FORD VEHICLES WITH SAME PROBLEM, 3 PICKUPS AND 2 EXPEDITIONS. FORD HAS A FACTORY BACKLOG ON THIS PART. THIS IMPRESSES ME THAT IT IS A COMMON SAFETY PROBLEM ON THESE FORD VEHICLES. *AK

Electrical System › Alternator/Generator/Regulator
Filed Feb 1, 1999CA

GENERATOR SYSTEM FAILED.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Feb 1, 1999CA

LOOSE LUG NUTS.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Feb 1, 1999CA

WHEEL LUGS MALFUNCTIONED. *YC

Power Train › Automatic Transmission
Filed Feb 1, 1999CA

AUTOMATIC TRANSMISSION FAILURE. *YC

Structure › Body › Door
Filed Feb 1, 1999CA

AUTOMATIC DOOR LOCKS FAILED. *YC

Wheels › Lugs/Nuts/Bolts/Studs
Filed Feb 1, 1999CA

LUG NUTS FAILED PRIOR TO RECALL. *YC

Steering › Gear Box (other Than Rack and Pinion)
Filed Feb 1, 1999CA

STEERING BOX FAILURE. *YC

Electrical System
Filed Feb 1, 1999CA

COMPUTER CARD FAILED. MJS

Seat Belts
Filed Feb 1, 1999CA

MIDDLE SEAT BELT FAILED. *YC

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Feb 1, 1999CA

DEFROSTER FAN FAILED. MJS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 1, 1999CA

ANTI-LOCK BRAKES FAILED. *YC

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Feb 1, 1999CA

RADIO AND SPEAKERS FAILED. MJS

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Feb 1, 1999CA

GAS CAP FAILED, CAUSING LEAK. *YC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Feb 1, 1999CA

SOLENOID ASSEMBLY FAILED CAUSING GEARS TO STICK. MJS

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Feb 1, 1999CA

REAR BRAKE LINE LEAKING. NLM

Equipment › Appliance › Air Conditioner
Filed Feb 1, 1999CA

CLIMATE CONTROL CIRCUIT FAILED. YH

Seat Belts › Front › Anchorage
Filed Feb 1, 1999CA

DUE TO THE DESIGN OF THE SEAT BELT MOUNTING POINTS, CAR SEATS DO NOT FIT PROPERLY, SEATS MOVE AND ARE NOT STABLE.

Exterior Lighting › Brake Lights
Filed Feb 1, 1999CA

BRAKE LIGHT FAILED. YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 1, 1999CA

ABS SENSOR FAILED. YH

Suspension › Rear › Shock Absorber
Filed Feb 1, 1999CA

NOISE FROM REAR SUSPENSION. *YC

Seats
Filed Feb 1, 1999CA

SEAT BELT ADJUSTER FAILED. YH

Suspension › Front
Filed Feb 1, 1999CA

FRONT END SUSPENSION OUT OF ALIGNMENT. YH

Visibility › Defroster/Defogger/Hvac System
Filed Feb 1, 1999CA

CONNECTOR BETWEEN DEFROSTER & CABLE FELL OFF. *YC

Visibility › Windshield Wiper/Washer
Filed Feb 1, 1999CA

REAR WINDOW WIPERS OUT OF ORDER. YH

Exterior Lighting › Headlights
Filed Feb 1, 1999CA

HEAD LIGHT BULB OUT. YH

Seat Belts
Filed Feb 1, 1999CA

SEAT BELT PLASTIC MOLDING FAILED. *YC

Suspension › Front › Springs › Air Suspension System
Filed Feb 1, 1999CA

SUSPENSIION AIR LINE FAILED. YH

Visibility › Power Window Devices and Controls
Filed Feb 1, 1999CA

THE DESIGN OF THE AUTO UP/DOWN FEATURE CAN NOT STOP WITHOUT THE DOOR SWITCH ACTIVATED, POOR DESIGN FEATURE. YH

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 1, 1999CA

ENGINE FAILED. YH

Visibility › Glass, Side/Rear
Filed Feb 1, 1999CA

ON TWO OCCASIONS THE WINDOW WILL NOT GO UP / DOWN. *YC

Visibility › Windshield Wiper/Washer
Filed Feb 1, 1999CA

WINDSHIELD WASHER PUMP OUT OF ORDER. YH

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 1, 1999CA

REAR WIPER MOTOR OUT OF ORDER. YH

Power Train › Automatic Transmission
Filed Feb 1, 1999CA

TRANSMISSION FAILED. YH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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