Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
BRAKING SYSTEM WENT INTO SKID OF OWN VOLITION, CAUSED VEHICLE TO CRASH AND DRIVER TO BE INJURED. ANTI-LOCK BRAKE PROBLEM NOTED IN PAST BUT DEALERSHIPS REFUSED TO REPAIR.
WHILE DRIVING AT APPROXIMATELY 55 MPH ON THE FREEWAY ROOF LUGGAGE RACK AND LUGGAGE CAME OFF VEHICLE . DEALER NOTIFIED AND REFUSED TO REPAIR UNLESS COST GOES TO CONSUMER. *AK
MY VEHICLE WAS INVOLVED IN RECALL 98S14 AND DEALER DID NOT HAVE REPLACEMENT LUG NUTS, SO THEY TIGHTENED THE DEFECTIVE ONES. WE WERE INVOLVED IN AN ACCIDENT WHERE THE WHEEL SHEERED OFF AT THE LUG NUTS ROLLING OUR VEHICLE OVER 4-5 TIMES. I SUFFERED A BROKEN NECK IN TWO PLACES AND A CRUSHED DISC WHICH HAD TO BE REMOVED AN THE VERTIBRAE FUSED. I FEEL FORD WAS NEGLIGENT AND RESPONSIBLE FOR THE ACCIDENT. WE ARE CURRENTLY SEEKING LEGAL ADVISE.
REAR DRIVER SIDE LUG NUTS FAILED CAUSING VEHICLE TO FISH TAIL, ROLLING OVER 4-5 TIMES RESTING UPSIDE DOWN. TWO ADULT AND THREE CHILDREN AGES 5,12 AND 18 INVOLVED IN THE CRASH. ONE ADULT SUFFERED BROKEN NECK IN TWO PLACES AND CRUSHED DISC. ONE WEEK HOSPITAL STAY WITH SURGERY TO REMOVE CRUSHED DISC AND FUSION OF TWO VERTIBRAE. OTHER ADULT AND TWO CHILDREN SUFFERED MINOR CUTS AND ABRAISIONS ONE CHILD EJECTED FROM VEHICLE ONTO HIGHWAY.
WHILE DRIVING TORSION BAR BROKE, CAUSING THE VEHICLE TO BECOME HARD TO STEER TO THE LEFT OR RIGHT. DEALER HAS FIXED THE VEHICLE. *AK
WHEN INSTALLING CSS ON LEFT SIDE OF SECOND ROW THE MIDDLE SEATBELT RETRACTOR WILL QUIT WORKING DUE TO PRESSURE ON THE LEFT SEAT. *AK
WHILE DRIVING ABOUT 25 MPH PITMAN ARM BROKE, CAUSING TO DRIVER TO LOSE CONTROL OF TRUCK AND STRIKE A LIGHT POST. VEHCLE HAS BEEN REPAIRED. *AK
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED. APPLIED BRAKES AND VEHICLE WOULD NOT STOP, CAUSING VEHICLE TO CRASH. DEALER CANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
PASSENGER'S REAR WHEEL FELL OFF WHILE DRIVING WHICH ALMOST CAUSED A CRASH. DEALER CANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
FRONT BRAKE PADS AND ROTORS ARE PREMATURELY WEARING OUT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHEN PLACING VEHICLE IN REVERSE AND HOOKING UP A BOAT TRAILER HITCH WITH FOOT DEPRESSED ON THE BRAKE PEDAL, VEHICLE SUDDENLY ACCELERATED, KNOCKING THE BOAT TRAILER 20 FEET BACK. CONSUMER ALSO, REAR WHEELS WERE SPINNING WITH FOOT DEPRESSED ON THE BRAKE PEDAL . CONSUMER HAS CONTACTED THE DEALER, DEALER UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WINDSHIELD WIPERS WILL NOT TURN OFF AFTER BEING TURNED ON. THE OWNER HAS TO PULL A FUSE LOOSE. OWNER HAS TO PULL OVER ON THE SIDE OF THE ROAD IN THE RAIN IN ORDER TO HOOK FUSE UP TO TURN WIPERS ON. DEALERS SAYS VEHICLE NEEDS NEW SWITCH. *ML
CONSUMER WAS DRIVING CAR HOME WHEN THE BRAKES FAILED, AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. ALSO, BRAKES MADE A LOUD SOUNDING NOISE, AND BRAKE FLUID LEAKED. *AK
WHILE THE VEHICLE WAS TRAVELING SPARE TIRE CABLE, LOCATED UNDERNEATH VEHICLE, BROKE, AND ALLOWED THE SPARE TIRE TO FALL ONTO THE STREET. THIS COULD HAVE CAUSED A VEHICLE ACCIDENT. DEALER/MANUFACTURER WERE NOT CONTACTED AT THIS TIME. *AK
DOOR LOCKS DO NOT CONSISTENTLY WORK.
REAR WINDOW WIPER MOTOR.
FOLD DOWN SEAT.
REAR WINDOW DEFOGGER.
POWER WINDOW MOTOR NEEDS REPLACING.
ANTI-LOCK BRAKES.
WINSHIELD WIPERS. DOOR STICKS. POWER WINDOW IS NOISY.
CONSUMER NOTICED THAT ENGINE CHECK LIGHT ENGINE LIGHT CAME ON THREE WEEKS AFTER SHE PURCHASED THE VECHICLE. SHE TOOK VEHICLE BACK TO THE DEALERSHIP, AND THE MECHANIC TOLD HER THA IT WAS HER GAS CAP. THEY REPLACED IT, AND SHE WAS STILL HAVING PROBLEMS. ALSO, THEY REPLACED A HOSE RUNNING THOUGH THE FUEL TANK. BUT CONSUMER WAS STILL HAVING PROBLEMS. MECHANIC TOLD HER THAT FUEL TANK HAD A MANUFACTURER'S DEFECT, AND THEY WOULD REPLACE THE PART WHEN IT ARRIVED. CONSUMER IS DRIVING A RENTAL CAR. *AK
WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 40MPH ANOTHER CAME OUT IN FRONT. CONSUMER SWERVED TO AVOID HITTING THE OTHER VEHICLE HEAD-ON, BUT HIT THE REAR BUMPER. IN THE PROCESS, APPLIED BRAKES TO STOP, BUT HIT THE OTHER VEHICLE. VEHICLE WAS ON TOP OF HOOD AND SPUN AROUND, WINDING UP IN A DITCH.CONSUMER WAS THROWEN INTO THE STEERING WHEEL. UPON IMPACT, AIRBAGS DIDN'T DEPLOY.CONTACTED THE DEALER. *AK
WIPERS GO ON AT ALL DIFFERENT TIMES AND SPEED BY THEMSELVES
WHILE DRIVING 55MPH STEERING HAS ALOT OF PLAY IN THE WHEEL WHICH MAKES IT IMPOSSIBLE TO KEEP THE VEHICLE ON THE ROAD. CONSUMER CONTACTED DEALER AND MANUFACTURER. *AK
WHILE DRIVING ABOUT 55 MPH AND TOWING A 10 FOOT TRAILER, FOUR BOLTS ON THE PASSENGER'S SIDE OF THE TRAILER HITCH FELL OUT WHICH MADE THE TRAILER AND THE TRAILER HITCH DROP DOWN TO THE HIGHWAY. ALL FOUR BOLTS ON THE OTHER SIDE OF THE TRAILER HITCH WERE LOOSE. THE PROBLEM WAS REPORTED TO THE DEALERSHIP. THE TRAILER HITCH WAS REPAIRED BY THE DEALER AT THE EXPENSE OF THE OWNER. *AK *ML
ON NUMEROUS OCCASIONS ALL POWER WINDOWS FRONT AND REAR DO NOT WORK. I TOOK VEHICLE TO DEALER AND DEALER SAID THEY ARE AWARE OF THE PROBLEM AND THEY CONTACTED THE MFG. HOWEVER, MFG. HAS NOT FOUND A SOLUTION.
WHEN APPLYING THE BRAKES TO COME TO A STOP THE ENGINE WILL SURGE FROM 2500 TO 3000RPM. DLR HAS SEEN VEHICLE 4 TIMES, STILL NO SOLUTION. *AK
REARVIEW EXTERIOR MIRROR HAS A REFLECTIVE MATERIAL THAT HAS BUBBLED AND WORN, CAUSING THE MATERIAL TO REFLECT ALL LIGHT, SHINING IN IT. DEALER SAYS MATERIAL HAS TO BE REPLACED. *AK
VEHICLE CAUGHT ON FIRE IN THE AIR CONDITIONING COMPARTMENT DUE TO FAULTY WIRING. THE DEALER HAS INSPECTED THE VEHICLE . THE MANUFACTURE HAS BEEN NOTIFIED. *AK
AT VERY SLOW SPEEDS BRAKES DO NOT FUNCTION PROPERLY--BRAKE PEDAL GOES TO FLOOR, VIBRATES AS IF ABS IS OPERATING AND VEHICLE SLOWLY COASTS TO A STOP, RESULTING IN EXTENDED STOPPING DISTANCE. ABS LIGHT GOES ON. BOTH LEFT AND RIGHT FRONT ABS SENSORS REPLACED AND INCIDENTS STILL OCCURRED. *AK *ML
WHILE DRIVING VEHICLE SUDDENLY ACCELERATES. *AK
I HAD A 1994 FORD ECONOLINE 150 CUSTOM VAN FOR A YEAR AND A HALF WITH APPROX 55,000 MILES ON IT PRIOR TO GETTING THIS EXPEDITION. THE TRANSMISSION ON IT ALSO SLIPPED WHILE DRIVING AND WAS IN AND OUT OF THE SHOP TOO MANY TIMES TO COUNT. THE DEALERSHIP WAS NOT EVER ABLE TO "DUPLICATE" THE PROBLEM. SO I TRADED IT IN ON THE EXPEDITION. THE FIRST TWO WEEKS OF OWNING THE CAR IT WAS IN THE SHOP FOR A BROKEN DOOR HANDLE. THEN THE NEXT WEEK I HAD IT IN FOR THE CD CHANGER NOT WORKING. THE NEXT MONTH (MONTH #2) I TOOK IT IN BECAUSE THE FRONT END SHIMMIED WHEN I PRESSED ON THE BRAKE. THE DEALERSHIP TURNED THE ROATERS. THE NEXT COUPLE OF WEEKS A TIRE BEGAN SQUEALING AND I TOOK IT INTO THE DEALERSHIP AND THEY AGAIN TURNED THE ROATERS AND DID A BRAKE JOB THIS WAS IN MONTH #3. NOW WE ARE APPROACHING MONTH #4 AND DURING THE WEEK OF JULY 4TH, 3 DAYS IN A ROW, WHILE I WAS STARTING FROM A RED LIGHT THE TRANSMISSION SLIPPED. THE RPM'S WENT UP BUT THE CAR DIDN'T GO AT FIRST. AS SOON AS I TOOK MY FOOT OFF THE GAS THE TRANSMISSION INGAGED. I TOOK IT INTO THE DEALERSHIP THE NEXT WEEK AND THEY COULDN'T DUPLICATE THE PROBLEM. THEY DID A TRANSMISSION FLUSH ON IT. ON JULY 23RD WHILE IN DOWNTOWN FT. WORTH, TX, I WAS DRIVING AND NEEDED TO GET OVER INTO ANOTHER LANE TO TURN ONTO THE HIGHWAY, SO I ACCELERATED, THE TRANSMISSION AGAIN SLIPPED ALLOWING THE RPM'S TO GO UP ALMOST TO 5000, AND THE CAR WAS NOT GOING ANY FASTER. I QUICKLY TOOK MY FOOT OFF THE ACCELERATOR AND IT WENT INTO GEAR. I IMMEDIATELY CALLED T
WHEN DRIVING AT A VERY SLOW SPEED ANDCOMING TO A STOP LIGHT APPLIED THE BRAKES, AND ABS SYSTEM KICKED IN, AND BRAKE PEDAL WENT STRAIGHT TO THE FLOORBOARD. CONSUMER HAS TO STEP ON THE PARKING BARKE FOR VEHICLE TO SLOW DOWN. *AK
TIRES WORE OUT ON THE RIGHT SIDE DUE TO NOT HAVING CAMS FOR A FRONT END ALIGNMENT.CONSUMER CONTACTED DEALER AND MANUFACTURER. *AK
CONSUMER RECEIVED RECALL NOTICE 98V095000. DEALER TIGHTENED LUGS: NUTS: BOLTS THREE TIMES WHICH DID NOT CORRECT THE PROBLEM. DRIVER'S SIDE REAR TIRE COMPLETELY COME OFF WHILE DRIVING. PLEAE GIVE ANY FURTHER DETAILS. *AK
DEALER STATES THAT THE BRAKE PADS ARE COMPLELY WORN OUT AND NEED REPLACEMENT AT 28500 MILES. DEALER STATES THAT THIS IS NORMAL WEAR AND TEAR ON THIS PART. PREVIOUS EXPERIENCE WITH NEW VEHICLES HAS BEEN TO REPLACE BRAKES AROUND 40000 MILES. IF IT IS NORMAL TO REPLACE BRAKES DISC PADS AT APPROXIMATELY 30000 MILES, THEN MANUFACTURERS SHOULD NOTIFY THEIR CUSTOMERS. CUSTOMERS WHO ARE EXPECTING TO RECEIVE AROUND 40000 MILES ON DISC BRAKE PADS COULD POTENTIALLY EXPERIENCE MAJOR CASTROPHYBY FAILING TO REPLACE DISC BRAKE PADS. *AK
WHEN DRIVING ALONG A CURVE AT TIMES STEERING CONTROL IS BRIEFLY INTERRUPTED CAUSING A SENSE OF LOSS OF CONTROL OF THE VEHICLE. I TOOK IT TO THE DEALER AND EXPLAINED THE PROBLEM, THEY INDICATED THAT MY VEHICLE WAS OUT OF ALIGNMENT AND THAT MY TIRES NEEDED REBALANCING AND ROTATION. I PAID FOR THE ALIGNMENT AND THEY THROUGH IN THE REBALANCING AND ROTATION, BUT THE PROBLEM PERSISTS. *AK
DRIVER'S SIDE TORSION BAR BROKE NEAR REAR MOUNT. *AK
ON TWO OCCASIONS VEHICLE EXPERIENCED HIGH ACCELERATION WHILE DRIVING. ALSO, CRUISE CONTROL WOULD NOT ENGAGE/ENGINE CHECK LIGHT REMAINED ON/VEHICLE WOULD JERK WHENEVER TRANSMISSION CHANGED GEARS, AND BOTH ODOMETER/SPEEDOMETER FAILED TO OPERATE. DEALER NOTIFIED. *AK
HEATER HOSE SYSTEM DESIGN DEFECT CAUSED HOSES TO LEAK CAUSING SUBSEQUENT DAMAGE TO HEATER COIL AND SPARK PLUG ,CAUSING THE VEHICLE TO RUN IMPROPERLY. HAD TO WAIT ALMOST A MONTH FOR PARTS. PROBLEM NOT COVERED BY WARRANTY AND NEITHER WAS THE RENTAL CAR. FORD REFUSED RESPONSIBILITY FOR DESIGN DEFECT. THE DEALERSHIP WHERE THE VEHICLE WAS REPAIRED HAD 3 OTHER VEHICLES IN THE SAME WEEK WITH THE SAME PROBLEM. SERVICE MAN REPORTED THAT THE DESIGN HAD TO BE CHANGED BY FORD DUE TO HOSES LEAKING AND THE NEWLY DESIGNED HOSES WERE ON BACKORDER. *AK
WHEN APPLYING BRAKES TO COME TO A STOP, VEHICLE WILL ACCELERATE AS IF THE GAS PEDAL IS BEING DEPRESSED. IT IS AN INTERMITTENT PROBLEM AND ONLY OCCURS WHEN COMING TO A COMPLETE STOP. SURGE CONTINUES AS LONG AS PRESSURE IS APPLIED ON THE BRAKES, AND STOPS WHEN BRAKE PEDAL IS RELEASED AND THE CAR IS PUT INTO NEUTRAL. TOOK VEHICLE TO DEALER, UNABLE TO FIND PROBLEM. *AK *ML
THE VEHICLE WILL INTERMITTENTLY SURGE OR STALL UPON ACCELERATION . DEALER HAS PUT IT ON COMPUTER, BUT CANNOT DETERMINE WHAT IS CAUSING THE PROBLEM. *AK
MY EXPEDITION HAS A STRANGE VIBRATION AT 65 TO 75 MILES PER HOUR.
WHILE VEHICLE WAS PARKED OVERNIGHT THE GLASS CRACKED DUE TO PRESSURE. THE DEALER WILL BE NOTIFIED. *AK
IN HIGH/ WINDY CLIMATE, VEHICLE IS BLOWEN AROUND WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL, AND COULD RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
TORSION BAR ON PASSENGER'S SIDE CORRODED, CAUSING VEHICLE TO DROP. ALSO, EXPERIENCED PROBLEMS WITH THE STEERING & BRAKING. WAS INFORMED BY MECHANIC IT WAS A BAD CASTING. NOTHING HAPPENED ON THE DRIVER'S SIDE. *AK
STEERING HAS PLAY AND DEALER HAS TRIED TO FIX THREE TIMES. STEERING HAS FEELING OF NO CONTROL. COOLING SYSTEM NEEDED ONE GALLON OF COOLANT FIVE DAYS AFTER TAKING OWNERSHIP ON 3/26/99. VEHICLE WAS A DEMO MODEL AND WAS STILL CONSIDERED NEW EVEN THOUGH IT WAS A 1998 MODEL.
THE DRIVER'S SIDE TORSION BAR CRACKED, CAUSING THE TORSION BAR TO BREAK AND PUNCTURE THE TIRE WHICH RESULTED IN LOSS OF CONTROL. DEALER REPLACED TORSION BAR AND WHEEL. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
THE VEHICLE WAS BOUGHT TO PULL A HORSE TRAILER AND WEIGHED IN AT APPROXIMATELY 5500 POUNDS, OWNER'S MANUAL STATES IT SHOULD BE ABLE TO PULL UP TO 7500 POUNDS. BUT WHEN CONSUMER WAS PULLING THE HORSE TRAILER, IT FISHTAILED AND ALMOST FLIPPED OVER BECAUSE VEHICLE WAS TOO LIGHT IN THE BACK, AND WOBBLED.THIS VEHICLE CANNOT PULL HORSE TRAILER WEIGHING ABOUT 5500 POUNDS. *AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Ford Expedition → · Every Expedition year → · How the figures are calculated →