Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
WHEN DRIVING IN THE RAIN, WATER LEAKS AROUND WINDSHIELD, WHICH SHORTED OUT THE FUSE BOX. TOOK VEHICLE TO DEALER SEVERAL TIMES, BUT PROBLEM WAS NOT REMEDIED. TOOK VEHICLE TO DEALER IN MARYLAND AND HAD WINDSHIELD REPLACED, DEALER FOUND FUSE BOX HAD RUSTED. *TT
NHTSA RECALL 96V252000/ MANUFACTURER'S RECALL 96S60/REAR AXLE: VEHICLE WOULD VIBRATE WHEN DRIVING 70 MPH. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER THAT RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
VENT TUBE FROM DIFFERENTIAL IS LEAKING ONTO THE BRAKE PAD AND ROTOR. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
THE VEHICLE SUDDENLY ACCELERATED WHEN THE CONSUMER WAS IN REVERSE, PARALLEL PARKING, THE VEHICLE SLAMMED INTO A BRICK COLUMN. THE DAMAGE OF THE VEHICLE WAS EXTENSIVE AND THE CONSUMER SUSTAINED MINOR INJURIES. *YH
CONSUMER STATES THAT VEHICLE WAS PLACED IN REVERSE FOR PARALLEL PARKING, AS SHE TAPPED THE ACCELERATOR, THE ENGINE RACED, AND THE VEHICLE SURGED BACKWARDS, CONSUMER APPLIED BRAKES BUT IT DID NOT SLOW THE VEHICLE DOWN, THE CAR JUMPED THE CURB AND SLAMMED INTO A COLUMN, ONE PERSON WAS INJURED IN THE ACCIDENT. *TT
THE VEHICLE WAS PLACED IN REVERSE FOR PARALLEL PARKING. THE ACCELERATOR WAS TAPPED FOR MOMENTUM. THE ENGINE RACED, AND THE VEHICLE SURGED BACKWARD. APPLICAITON OF THE BRAKE PEDAL DID NOT SLOW THE VEHICLE. THE CAR JUMPED THE CURB AND SLAMMED INTO A COLUMN (INSURANCE ADJUSTER ESTIMATED SPEED AT 10 MPH OR MORE).*AK
WHILE BACKING OUT OF THE DRIVEWAY THE VEHICLE UNEXPECTEDLY ACCELERATED WITHOUT WARNING WHICH RESULTED IN THE VEHCILE HITTING A BRICK WALL. THE CAUSE IS UNKNOWN. NLM
SHORTS IN THE ELECTRICAL SYSTEM RESULTED IN MISFUNCTIONING DOOR LOCKS (REPAIRED), ELECTRONIC 4WD (STILL MALFUNCTIONING) AND FAILURE OF INTERNAL DOME LIGHT TO TURN OFF. ALL OCCURRED WITHIN THE FIRST 12000 MILES. 4WD AND DOME LIGHT ARE STILL A PROBLEM.. DOME LIGHT MAKES VEHIVCLE DIFFICULT TO DRIVE AT NIGHT.
FAILURE WAS DUE TO DAMAGE ON LOCKING BOLT BETWEEN LINKAGE AND STEERING BOX.
VEHICLE STALLED AT 55 MPH. AFTER INSPECTING VEHICLE DEALER DETERMINED THERE WAS NO OIL IN ENGINE AND ONE ROD HAD BLOWN. DASH INDICATOR DID NOT SHOW LOW OIL PRIOR TO THIS INCIDENT. ENGINE NEEDED TO BE REPLACED.*AK
CONSUMER REQUESTING REIMBURSEMENT FOR REPAIRS FOR THE FRONT STABILIZER BAR LINK, CONSUMER FEELS PROBLEM IS WITH THE DESIGN OF THE FRONT STABILIZER BAR LINKS ON HIS VEHICLE, MANUFACTUERER DECLINED REQUEST. *TT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THERES A CLUNKING NOISE COMING FROM VEHICLE WHILE DRIVING, TOOK VEHICLE TO DEALER, AND DEALER INFORMED CONSUMER THAT LINKAGE BROKE FROM STABLIZER BAR. *AK CONSUMER TOOK THE VEHICLE FOR ALIGNMENT AND DEALER TOLD HER THAT BOTH BALL JOINTS WERE VERY BAD AND WOULD HAVE TO BE REPLACED AT HER COST. *YD
AFTER SHE WAS IN THE PARKING LOT, THE SPARE TIRE CABLE WIRE BROKE, CAUSING SPARE TIRE TO FALL OUT FROM UNDERNEATH THE TRUCK. *AK *JB
WHILE DRIVING FRONT STABILIZER BAR AND BOLTS FELL OFF. HAD VEHICLE TOWED TO DEALER. MECHANIC REPLACED STABILIZER BAR LINK.*AK
WHILE DRIVING TIE ROD BROKE, PREVENTING ANY MOVEMENT OF STEERING WHEEL. PLEASE GIVE ANY FURTHER DETAILS.*AK
AIR BAGS FAILED TO DEPLOY AFTER AUTO LEFT ROAD JUMPING CULVERTS AND LANDING FORCEFULLY IN A LARGE DITCH AT APPROX 50 MPH. VEHICLE SUFFERED EXTENSIVE DAMAGE TO LEFT AND RIGHT SIDES INCLUDING FRONT DAMAGE. WRECK CAUSED DAMAGE TO STEERING COLUMN AND ENGINE. VEHICLE IS LOCATED AT BATES CUSTON COLLISION IN BAYTOWN, TEXAS. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
WHILE TRAVELING ON ROUGH ROADS OR MAKING A SHARP TURN IN ANY DIRECTION THERE IS A "CLUNKING" NOISE COMING FROM LEFT/ FRONT OF VEHICLE. CONSUMER NOTICED THAT STABILIZER BAR WAS DISCONNECTED. DEALERSHIP WAS EXAMINING VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
NHTSA HAS AN ONGOING PRELIMINARY INVESTIGATION SINCE JULY ON THIS ISSUE. THIS IS FOR 1997-1998 FORD EXPEDITIONS, THEY HAVE ALREADY RE-CALLED FORD EXPLORERS AND MOUNTAINEERS FOR THIS PROBLEM. NO SAFETY DEFECT LISTED. *AK
FRONT SWAY BAR WAS DISCONNECTED ON RIGHT SIDE. RIGHT SIDE LINK MISSING AND LEFT SIDE WORN OUT. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
I HAVE HAD A PROBLEM WITH NOISE COMING FROM THE RIGHT REAR OF THE EXPEDITION SINCE WE STARTED LEASING IT ON 3/30/00. I HAVE TAKEN THE TRUCK IN NUMEROUS TIMES LETTNG THEM KNOW THE NOISE WAS STILL THERE. I EITHER WAS TOLD NOTHING WAS FOUND. WELL, EVENTUALLY THINGS STARTED TO GO WRONG WITH IT. BALL JOINT, BLOW OUT TIRE AND EXT. I HAVE TAKEN THE TRUCK IN TO CANDY FORD OVER THIS ISSUE OVER 6 TIMES AND NOTHING HAS BEEN DONE. I RECENTLY TOOK IT IN TO GOODYEAR TO CHECK THE TIRES ON IT TO SEE WHAT WAS WRONG WITH ITH AND THEY SAID THE RIGHT REAR AXLE WAS BENT. SO I HAVE CONTACTED CANDY FORD AGAIN AND THEY HAVE THE TRUCK KNOW LOOKING AT IT. I WOULD LIKE TO KNOW HOW THESE DEALERS CAN SELL YOU OR LEASE YOU SOMETHING WITH IT HAVE BEEN DAMAGED WITHOUT INFORMING YOU OF THIS BEFORE SALE IS COMPLETE. I FELL THIS DEALER SHIP HAS PUT MY FAMILY IN SEVER DANGER BY ALLOWING ME AND MY FAMILY TO DRIVE AROUND IN THIS VECHILE. I DO NOT FEEL THAT I'M SAFE DRIVING THIS VECHILE NO MATTER THE WORK THEY MIGHT DO TO IT. THERE HAVE BEEN TO MANY THINGS THAT HAVE GONE WRONG WITH IT AND STILL GOING WRONG WITH IT.
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE SWAYS LEFT TO RIGHT AT ANY SPEED. VEHICLE WAS TAKEN DEALER FOR REPAIRS, AND MECHANIC NOTICED THAT BOTH FRONT BUSHINGS POPPED OFF. MECHANIC STATED IT WAS A COMMON PROBLEM AT THAT SHOP.*AK
THERE WAS A NOISE COMING FROM UNDERNEATH VEHICLE. CONSUMER LOOKED UNDERNEATH, AND NOTICED THAT LEFT SWAY BAR WAS BROKEN. DEALERSHIP WAS AWARE OF PROBLEM.*AK
WHILE VEHICLE WAS NOT RUNNING AND IT WAS RAINING, HEATER FAN AND RADIO WOULD TURN ON INTERMITTENTLY. ALSO, AIR BAG LIGHT ON THE INSTRUMENT PANEL WOULD COME ON DURING OPERATION OF VEHICLE. DEALERSHIP HAS EXAMINED VEHICLE AND DETERMINED THERE WAS WATER IN THE ELECTRICAL SYSTEM. GEM MODULE(FUSE SYSTEM) WAS FAULTY, AND WAS BEING REPLACED. *AK *TT
IT TOOK SOME TIME BEFORE I COULD DETERMINE THE SOURCE OF THE SQUEAK BECAUSE IT WAS AN INTERMITTENT PROBLEM. THE OEM PITMAN ARM IS A SEALED UNIT WITH INSUFFICENT LUBRICATION & NO PROVISION FOR LUBRICATION. THIS IS A STEERING COMPONENT & SHOULD BE RECALLED. ALL STEERING & SUSPENSION MOVING COMPONENTS SUCH AS TIE-ROD ENDS & BALL JOINTS SHOULD BE REQUIRED TO HAVE PROVISIONS FOR LUBRICATION. MY VEHICLE HAS BEEN REPAIRED BUT I HAVE OBSERVED SEVERAL VEHICLES OF THE SAME MODEL WITH THE SAME PROBLEM DURING PARKING LOT TURNS. THIS IS A STEERING COMPONENT & SHOULD BE A SAFETY RECALL, NOT A TSB. THERE IS NO SAFE SUBSTITUTE FOR PROPER VEHICLE MAINTENANCE, NO MATTER WHAT THE MANUFACTURERS TELL YOU ABOUT SEALED COMPONENTS. MOVING PARTS WITH GREASE FITTINGS ARE SEALED ALSO. IF FACTORY SEALED COMPONENTS WITHOUT GREASE FITTINGS WERE ADEQUATE THEN THE BEARING HUBS ON MY BOAT TRAILER WOULDN'T HAVE GREASE FITTINGS. I HAVE BEEN AN ASE MASTER TECHNICIAN SINCE 1977.*AK
SIDE MIRRORS CONTAIN EMBEDDED TURN INDICATORS. ASSEMBLY IS FAULTY CAUSING MIRROR TO BECOME UNUSABLE WHEN LIGHT SHINES DIRECTLY IN, I.E. WHEN THE SUN IS SHINING FROM THE REAR OF THE VEHICLE. GLUE, ASSEMBLY COMPONENTS, ETC. BECOME VISIBLE THROUGH MIRRORED SURFACE. *AK
THE VEHICLE STARTED GROANING WHENEVER YOU TURNED THE STEERING WHEEL, CONSUMER STATES HE LOOKED UNDER THE VEHICLE AND SAW THAT THERE WAS GREASE SMEARED AROUND SEVERAL LINKAGES, IN WHICH HE BELIEVES WAS A TEMPORARY FIX TO SELL THE VEHICLE.*YH
WHEN I WENT TO REPLACE THE BRAKES AND ROTORS ON OUR 97 EXPEDITION WITH 71000 MILES, I CAME TO FIND OUT THAT BOTH FRONT ROTORS WHERE RUSTED TO THE WHEEL HUBS. I HAD TO SPEND AN ADDITIONAL $300 TO BUY NEW WHEEL HUBS.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE DRIVING ABOUT 45 MPH, VEHICLE VEERED OFF THE ROAD AND FLIPPED OVER. TOOK VEHICLE TO A MECHANIC, AND THEY SAID THAT STABILIZER BAR BROKE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
DRIVERS SIDE SWAY BAR LINK HANGING, THE PASSENGER SIDE LINK IS MISSING COMPLETELY, REPLACE SWAY BAR LINK AND LUBE SWAY BAR BUSHING.
WAS TRAVELING 65MPH, WHEN RIGHT REAR WHEEL JUST CAME OFF. VEHICLE HIT GROUND, HARD. DRIVER WAS ABLE TO MAINTAIN CONTROL AND PULLED TO SIDE OF ROAD. VEHICLE HAD REAR END DAMAGE. HAD VEHICLE TOWED TO DEALER. MECHANIC INDICATED THAT BOLTS ON WHEEL HAD BEEN SHEARED OFF. WOULD NEED TO REPLACE HUB ASSEMBLY/ WHEEL AND TIRE.*AK
WHILE THE VEHICLE WAS TRAVELING AT SPEEDS IN EXCESS OF 50 MPH FRONT END HAD SEVERE VIBRATION, AND THERE WAS A RATTLING NOISE. VEHICLE HAD TO BE STOPPED BEFORE VIBRATION WOULD STOP. DEALERSHIP HAS LOOKED AT VEHICLE, BUT COULD NOT DETERMINE CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
HAVE HAD THE AIR SUSPENSION REPAIRED AS THE "CHECK SUSPENSION" LIGHT WAS CONSTANTLY ON. REQUIRED 3 TRIPS TO DEALERS BEFORE PROBLEM DIAGNOSED. COST $255.50 TO HAVE THE AIR SPRING SOLE AND SOLENOID ASSY REPLACED AT RON HOPKINS FORD DEALER IN ELGIN, ILLINOIS. IS THIS COVERED ON A RECALL OR STILL UNDER INVESTIGATION. HAS BEEN A PROBLEM SINCE WE PURCHASED VEHICLE.*AK
VEHICLE WAS GOING 10-12MPH AND WHEN PULLING INTO HOME DRIVEWAY BOLT FROM CALIPER ASSEMBLY DROPPED OUT. THIS CAUSED ALUMINUM WHEEL TO EXPLODE. DEALER WAS CONCERNED REGARDING THIS INCIDENT.*AK
WHILE DRIVING INNER TIE ROD FAILED AND SNAPPED APART, PREVENTING ANY MOVEMENT OF STEERING WHEEL. PLEASE GIVE ANY FURTHER DETAILS.*AK
THROTTLE CABLE INTERMITTENTLY STICKS AND LURCHES VEHICLE FORWARD. IT TAKES A LITTLE MORE PRESSURE TO ACCELERATE WHICH SOMETIMES MAKES VEHICLE GO FASTER THAN INTENDED. DEALER WAS INDIFFERENT TO SAFETY CONCERNS. *AK
WHILE TRAVELING AT 55 MPH NOTICED STEERING WHEEL VIBRATING. CONSUMER CHECKED VEHICLE, AND NOTICED THAT STABLIZER BAR WAS MISSING. DEALER HAS BEEN NOTIFIED. *AK *TT
ABS BRAKING SYSTEM INTERMITTENTLY ENGAGES WHILE DRIVING, RESULTING IN VEHICLE NOT BEING ABLE TO STOP. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
BOTH FRONT SWAY BAR LINKS BROKEN CAUSING VEHICLE TO EXHIBIT EXTREME LEAN AND SWAY DURING CORNERING.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WAS IDLING IN PARK WHEN TRANSMISSION SHIFTED INTO REVERSE AND TOOK OFF, COLLIDING INTO TWO OTHER VEHICLES. SHIFT LEVER WAS STILL IN PARK POSITION AFTER VEHICLE HAD STOPPED.*AK THE OTHER TWO VEHICLES WERE TOTALED, MANUFACTURER STATED THEY HAVE NO RESPONSIBILITES REGARDING THIS INCIDENT. *ET
PE 01 022/FRONT SABILIZER LINK FAILURE: NOTICED NOISE WHEN PARKING, AND WHENEVER A TURN WAS BEING MADE, VEHICLE TAKEN TO DEALER AND INFORMED CONSUMER THAT BOTH BARS WERE BROKEN. DEALER MADE REPAIRS AT CONSUMERS COST. *AK *SLC
ENGINE CHECK LIGHT IS ON, RPM'S ARE AT 0.5 AND WHEN I COME TO A NEAR OR COMPLETE STOP THE VEHICLE SHUTS OFF. WHEN I TOOK THE VEHICLE TO MIDAS, THERE WERE 3 OTHER EXPEDITIONS, SAME YEAR AND NEAR MILEAGE AS MINE WITH THE EXACT PROBLEM. *AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Ford Expedition → · Every Expedition year → · How the figures are calculated →