Page 6 of 18 · complaints 251–300 of 853

1997 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 24, 200410,000 milesPA

WHILE BRAKING THE BRAKE PEDAL WENT TO THE FLOOR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Electrical SystemFire
Filed Aug 16, 200498,443 milesOH

THE CONSUMER WENTTO WARM THE VEHICLE, HE SMELLED SOMETHING BURNING, THEN LOOKED AROUND AND SAW THAT THE FUSE BOX MELTED AND WIRES WERE HANGING. *SC *JB

Suspension › Front › Springs › Coil Springs
Filed Aug 12, 2004100,000 milesNY

THE CONSUMER TOOK THE VEHICLE IN FOR INSPECTION, AND FOUND THAT THE FRONT SPRINGS WERE BROKEN. THE CONSUMER CALLED THE DEALER, AND WAS TOLD THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS CONTACTED. *AK THE TRUCK WAS UNABLE TO BE DRIVEN. FORD RECALLED THE TAURUS AND THE SABLE FOR THEIR FRONT COIL SPRINGS. *SC *JB

Tires › Temporary/Emergency Spare Tire
Filed Jul 26, 2004170 milesTX

THE SPARE TIRE RETENTION CABLE FAILED, CAUSING THE SPARE TIRE TO FALL OUT OF THE BOTTOM OF MY 1997 FORD EXPEDITION. THIS HAPPENED UNDER NORMAL HIGHWAY DRIVING CONDITIONS ON A BUSY SECTION OF ROAD. THERE FORTUNATELY WERE NO VEHICLES FOLLOWING AT THE TIME OR THERE MOST ASSUREDLY WOULD HAVE BEEN AN ACCIDENT. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jul 21, 2004120,000 milesMD

WHILE DRIVING AT 55 MPH, THE CONSUMER FELT THE VEHICLE WOBBLE AND THUMP TO THE GROUND. THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH DID A THREE HUNDRED SIXTY DEGREE TURN ON THE HIGHWAY. WHEN THE VEHICLE STOPPED SPINNING THE CONSUMER FOUND THAT THE RIGHT REAR WHEEL HAD SEPARATED FROM THE VEHICLE. THE LUG NUTS HAD SIMPLY SHEARED OFF OF THE WHEEL. THIS PROBLEM HAS OCCURRED TWICE ON THIS VEHICLE. THE ONLY DIFFERENCE IS ON THE SECOND TIME ONE LUG NUT WAS SAVED FROM BEING SHEARED OFF. *LA

Engine and Engine Cooling
Filed Jun 23, 200491,000 milesCA

SPARK PLUG SUDDENLY BLEW OUT OF THE PASSENGER SIDE CYLINDER HEAD WHILE DRIVING 65 MILES AN HOUR ON THE FREEWAY. HAD THE CAR TOWED TO THE DEALER AND THEY WANTED $3100 TO PUT ON A NEW CYLINDER HEAD. DID SOME CHECKING ON THE INTERNET AND FOUND IT WAS A COMMON PROBLEM WITH THAT ENGINE THAT HAS NOT BEEN RECALLED. TOOK THE CAR TO ANOTHER SHOP AND HAD INSERTS PUT IN FOR ALL 4 SPARK PLUGS ON THAT HEAD FOR $2000. *AK

Service Brakes, Hydraulic › Power Assist › Hydraulic › Hoses, Lines/Piping, and Fittings
Filed Jun 23, 2004SC

WHILE PULLING OUT OF THE DRIVEWAY THE BRAKE PEDAL WENT TO THE FLOOR. THIS CAUSED LOSS OF BRAKE POWER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE BRAKE LINE CORRODED AND NEEDED TO BE REPLACED. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Jun 14, 2004TX

WHILE IN THE GARAGE AND IN PARK THE KEY WAS TAKEN OUT OF THE IGNITION SWITCH AND VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jun 7, 200498,000 milesIL

CHILD SAFETY LOCKS ENGAGE LOCKING PASSENGER INTO VEHICLE. PASSENGER IS NOT ABLE TO EXIT VEHICLE WITHOUT SOMEONE OPENING THE DOOR. LOCKS ARE SET MANUALLY HOWEVER EVEN IF THEY ARE SET TO OFF, ONCE THE DOOR IS CLOSED IT LOCKS ITSELF. IT HAPPENED ON BOTH DOORS EQUIPTED WITH CHILD SAFETY LOCKS. FIRST ON ONE SIDE, THEN ON THE OTHER. *AK

Electrical System › Ignition
Filed May 25, 2004CA

SPARKPLUGS BLOWING OUT OF ENGINE ON 1997 EXPEDITION DUE TO POOR ENGINEERING

Electrical System › Ignition › Module
Filed Apr 26, 2004MN

WHEN I DRIVE THROUGH A PUDDLE OR IT RAINS IT LEAKS SOMEWHERE AND THE G.E.M. (GEM) MODULE GETS WET AND THE SPEEDOMETOR, ODOMETER, RUNNINGBOARD LIGHTS DON'T WORK AND IT DOESN'T SHIFT CORRECTLY UNTIL YOU LET IT DRY OUT. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Apr 25, 2004OR

(REFERENCE COMPLAINT 10014138). 1997 FORD EXPEDITION, 4X4, 4.6L. REAR PASSENGER DOOR CHILD LOCKS AUTOMATICLY SET, ON A RANDOM BASIS, NOT ALLOWING THE REAR PASSENGERS TO EXIT THE VEHICLE ON THERE OWN. THIS COULD POSE AN EXTREME SAFETY HAZARD IN AN ACCIDENT SITUATION OR ANY TIME A PERSON MIGHT NEED TO EXIT THE VEHICLE IN AN EMERGENCY. IS THERE A RESOLUTION TO THIS PROBLEM? THE NUMBER OF FAILURES IS COUNTLESS. *AK

Electrical System › Ignition
Filed Apr 19, 2004WI

MY 1997 FORD EXPEDITION HAS HAD 9 FAULTY OR FAILED ENGINE COILS. THE PROBLEM IS MOST PREVELANT IN THE SPRING. I SUSPECT MOISTURE BUT HAVE NOT BEEN ABLE TO ISOLATE THE SOURCE. THE COILS HAVE TYPICALLY BEEN ON CYLINDERS 5, 6 AND 8.*AK

Service Brakes, Air › Antilock › Control Unit/Module
Filed Apr 16, 200415,000 milesWI

ABS BRAKES: BRAKES ON '97 FORD EXPIDITION OFTEN FAILED DUE TO MALFUNCTIONING ABS BRAKES. PEDAL BECOMES JERKY AND WILL NOT GO DOWN. CLUNKING NOISE FROM FRONT. DOES NOT HAPPEN CONSISTANTLY. I HAVE TO APPROACH VERY CAUTIOUSLY TO AVOID COLLOSIONS. EVERY OTHER OWNER I HAVE TALKED TO HAS SAME COMPLAINT, YET FORD HAS NO KNOWLEDGE OF IT. FRONT BREAKS HAVE BEEN REDONE, STILL HAPPENS. HAS DONE IT SINCE NEW.*AK

Service Brakes, Hydraulic
Filed Apr 1, 200455,000 milesCA

THE CONSUMER STATED THAT THE DIFFERENTIAL FAILED. THE CONSUMER HEARD A HISSING NOISE COMING FROM THE REAR OF THE VEHICLE. THE MECHANIC AT THE FORD DEALERSHIP DETERMINED THAT THE DIFFERENTIAL WAS DEFECTIVE. *AK THE BRAKES MADE NOISE WHEN THE VEHICLE WAS IN MOTION. *SC *JB

Visibility › Windshield Wiper/Washer
Filed Apr 1, 20046 milesCA

THE WINDSHIELD WIPER WASHER ASSEMBLY WAS DEFECTIVE. IT WORKED INTERMITTENTLY, AND HAD BEEN REPLACED 3 TIMES. *AK *JB

Electrical System
Filed Mar 18, 2004TN

I OWN 1997 FORD EXPEDITION 4.6L 2WD AND HAVE HAD A FEW INSTANCES WHERE I THINK WATER HAS LEAKED THROUGH THE WINDSHIELD. THE WATER IS LEAKING SOMEWHERE ON THE DRIVER SIDE. IT IS CAUSING THE RADIO TO TURN ON AND STAY ON WITHOUT THE KEYS IN THE IGNITION. IT ALSO CAUSES THE AIRBAG LIGHT TO COME ON SO I DO NOT KNOW IF THERE IS A REAL PROBLEM OR NOT. THE WINDSHIELD WASHER FLUID LIGHT COMES ON ALSO. I AM AFRAID THIS MIGHT TRIGGER SOME EXTREMELY DANGEROUS REACTION WHILE DRIVING IF THE WRONG THING GETS WET. I WOULD HAVE IT FIXED BUT I DO NOT KNOW WHAT IS WRONG WITH IT. I TOLD THE DEALER BUT THEY COULD NOT FIGURE IT OUT BECAUSE IT DRIED AND STOPPED. THIS HAS HAPPENED A FEW TIMES IN THE LAST TWELVE MONTHS. I HAVE READ ON THIS SITE I AM NOT THE ONLY ONE WITH THIS PROBLEM. I DO NOT HAVE THE MONEY TO REPLACE ALL THE MOLDING AND GLASS. PLEASE HELP. *AK

Suspension
Filed Mar 9, 200498,100 milesOR

TORSON BAR BROKE IN HALF AND FELL OFF AFTER GOING OVER A MODERATE SPEED BUMP AT 5-8MPH. METAL WAS SHEARED IN HALF. VEHICLE LEANED SEVERELY TO THE RIGHT. COULD HAVE BEEN TRAGIC - 8 OCCUPANTS WERE IN THE VEHICLE.

Power Train › Automatic TransmissionCrash
Filed Feb 17, 2004164,568 milesMN

VEHICLE WAS PLACED IN PARK. WHILE THE VEHICLE WAS RUNNING IT JUMPED OUT OF PARK INTO REVERSE AND ROLLED DOWN A HILL INTO SOME METAL POLES WHICH STOPPED THE VEHICLE. THIS OCCURRED ON PRIVATE PROPERTY AND THERE WAS NO OTHER DAMAGE TO PROPERTY OR PERSON OTHER THAN THE REAR DOOR PANEL OF THE VEHICLE WHICH WAS DAMAGED BY THE IMPACT. THE SHIFT LEVER OF THE VEHICLE WILL NOT GO INTO PARK PROPERLY NOW AND APPEARS TO BE SOMEWHAT LOOSE. I HAVE AN INVOICE THAT INDICATES WORK WAS DONE UNDER WARRANTY TO CORRECT A PROBLEM WITH THE SHIFTING CABLE ON 12/29/1997, BUT THE DEALER AND FORD CLAIM NO SUCH WORK WAS EVER DONE. *JB

Fuel System, Other › Fuel Injection System
Filed Feb 16, 2004105,000 milesUT

I HAVE OWENED A 1997 FORD EXPEDITION FOR 1 YEAR. IN THIS TIME I HAVE HAD THE SAME PROBLEM TWICE. THE SPARK PLUGS COME LOOSE FROM THE PISTON HEAD AND ARE BLOWN OUT AND DAMAGE THE COIL PACK. THERE IS THEN UN-BURNT FUEL COMING FROM THE PISTON CHAMBER AND THE SPARK PLUG IS STILL FIRING WITH THE POSSIBLITY OF A FIRE. THE DEALERSHIP HAS TOLD ME THAT THIS IS A KNOWN AND ADDRESSED ISSUE BY FORD MOTOR COMPANY, BUT FORD WILL ONLY PAY FOR REPAIRS UPTO 75,000 MILES. THIS LAST TIME THIS HAPPENED IT DAMAGED THE HEAD AND WILL REQUIRE MAJOR REPAIRS. I AM MOSTLY CONCERNED WITH THE FIRE SAFTEY AND BELIEVE THAT THIS SHOULD BE A MANDITORY RECALL.*AK

Suspension › Front
Filed Jan 15, 2004175,000 milesMD

THE TRUCK ABRUPTLY PULLED TO THE RIGHT WHILE DRIVING AT 35 MPH. ALSO, WHEN THIS OCCURRED THERE WAS A RATTLING NOISE FROM THE FRONT WHEEL. IT SOUNDED LIKE SOMETHING WAS LOOSE. THE TRUCK PULLED TO THE RIGHT WITH SUCH FORCE THAT IT RESULTED IN THE TRUCK HITTING A CURB AND DAMAGING THE TIRE AND RIM. THE MECHANIC INDICATED THIS COULD OF BEEN CAUSED BY A FAILURE IN THE SWAY BAR. *JB

Engine and Engine Cooling
Filed Jan 15, 2004155,000 milesCA

SPARK PLUG BLOWS OUT OF ALUMINUM HEAD. THIS CAR HAS ONE OF THE MOST EXTENSIVE SERVICE RECORDS PASO ROBLES FORD HAS ON RECORD; THESE ARE THEIR WORDS. IN OTHER WORDS THIS VEHICLE HAS BEEN MAINTAINED VERY VERY WELL AND TO HAVE THE PLUG BLOW OUT IN THE FIRST PLACE IS UNCALLED FOR. SECONDLY WE PAID TO HAVE A REMANUFACTERED ENGINE INSTALLED AND A FEW WEEKS LATER THE PLUG BLOWS OUT AGAIN. THIS IS SUPPOSED TO BE ON WHAT FORD CALLS A REVISED PART TO TAKE CARE OF PLUGS BLOWING OUT OF THE ALUMINUM HEAD. FORD WILL NOT GIVE US A STRAIGHT ANSWER ON WHAT THE REVISION IS; THIS COULD BE ANYTHING-POSSIBLY NOT EVEN RELATED TO THE PROBLEM. MY UNDERSTANDING IS THE PROBLEM IS THAT THERE ARE ONLY THREE THREADS GOING INTO THE ALUMINUM HEAD. APPARENTLY THE REVISION DOES NOT TAKE THIS PROBLEM INTO ACCOUNT BECAUSE IT ONLY TOOK A FEW WEEKS FOR THE EXACT SAME THING TO HAPPEN.

Unknown or Other
Filed Jan 13, 2004107,000 milesRI

I JUST PURCHASED A 1997 FORD EXPADITION, I ONLY PUT 3000 MILES ON IT AND ONE OF THE SPARK PLUGS BLEW OUT OF THE HEAD. I CALLED FORD AND THE SAID THEY HAVE NO RECORDS OF ANY PROBLEMS LIKE THIS. AFTER DOING A LITTLE RESERCH ON THE INTERNET F150ONLINE.COM I FOUND THAT THIS IS A COMMON PROBLEM. I CANT AFFORD TO REPLACE THE HEAD, FORD SHOULD BE MADE TO AKNOWLEDGE THAT THEY HAVE A PROBLEM. DAVE

Vehicle Speed Control
Filed Jan 4, 2004120,000 milesWA

THROTTLE REMAINS STUCK DOWN UNDER HARD ACCELERATION, POTENTIALLY DANGEROUS SITUATION. THROTTLE BODY HAS BEEN REPLACED TWICE AND APPARENTLY NEEDS TO BE REPLACED AGAIN. *LA

Engine and Engine Cooling › Engine
Filed Dec 29, 2003117,000 milesCO

1997 EXPEDITION 5.L TRITON. BLEW #3 PLUG 18000 MILES AFTER HAVING IT REPLACED. RESEARCH SHOWS THAT THIS IS A COMMON FAILURE THOUGH FORD DOES NOT ACKNOWLEDGE ANY DESIGN FLAW. *AK

Tires › Temporary/Emergency Spare Tire
Filed Dec 26, 2003TX

SPARE TIRE FELL OFF OF 1997 FORD EXPEDITION WHILE DRIVING ON ROAD. THE SPARE IS SUSPENDED BY A CABLE UNDER THE REAR SECTION OF THE VEHICLE. THIS EVENT OCCURRED WHILE DRIVING AT VERY SLOW SPEED. HOWEVER, THE CAR FOLLOWING BEHIND MY VEHICLE COULD NOT AVOID THE FALLEN TIRE AND DROVE OVER THE TOP. THE DEFECTIVE TIRE SUSPENSION CABLE WAS REPLACED, AT MY EXPENSE, BY A LOCAL DEALER. I AM CONCERNED ABOUT WHAT MAY HAVE HAPPENED IF THIS HAD OCCURRED WHILE DRIVING ON THE FREEWAY. *AK

Equipment › Electrical › Anti-theft Devices
Filed Dec 25, 2003KS

WAS DRIVING SUV DOWN HIGHWAY AND IT JUST SHUT DOWN. FOUND OUT IT WAS THE TRANSPONDER ON THE ANTI-THEFT SYSTEM BURNT UP. I FELT THAT IT IS VERY DANGEROUS TO BE DESIGNED THAT WAY. *LA

Electrical System › Ignition
Filed Dec 13, 200360,621 milesCA

MY 1997 FORD EXPEDITION (EDDIE BAUER) WITH 5.4L ENGINE WITH UNDER 60000 MILES AND WITH ALL REGULAR SERVICE AT DEALERSHIP "BLEW" A SPARK PLUG OUT OF PASSENGER SIDE CYLINDER HEAD. PLUGS ARE ORIGINAL FACTORY INSTALLED. PLEASE SEE "CONSUMER AFFAIRS.COM WEBSITE. WHILE NOT A SAFETY ISSUE PLUGS ON FORDS 96-2000 ARE BLOWING OUT ALL OVER COUNTRY. THE FIX IS $2-3K. PLEASE CONSIDER RECAL INVESTIGATION. *AK

Interior Lighting
Filed Dec 5, 200336,000 milesMN

INTERIOR AND RUNNING BOARD LIGHTS COME ON AND STAY ON, FROM 10 MINUTES TO OVER 1 HOUR. VARIES. INTERMITTENT PROBLEM. SEEMS TO HAPPEN MORE IN WET WEATHER. A REAL HAZARD AS DRIVING AT NIGHT WITH INTERIOR LIGHTS ON IS DANGEROUS. THEY MIGHT TIME OUT AFTER A FEW MINUTES OR IT MAY TAKE AN HOUR OR MORE, YOU NEVER KNOW. FORD SHOULD TAKE CARE OF THIS REGARDLESS OF WARRANTY AS IT IS VERY OBVIOUSLY A DEFECT ON THEIR PART. THIS HAS HAPPENED THE ENTIRE LIFE OF THIS VEHICLE AND CONTINUES TO OCCUR. *JB

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Dec 1, 2003120,000 milesGA

PROBLEM WITH GEAR SHIFT ON 1997 FORD EXPEDITION. THE PROBLEM IS A "STICKING" SHIFTER THAT WON'T ALLOW THE VEHICLE TO PLACED IN PARK. THEREFORE, THE VEHICLE CAN'T BE PROPERLY SECURED AND/OR RESTARTED SINCE THE VEHICLE CAN'T BE SHIFTED TO THE START POSTION. THE INDICATOR INDICATES "P" FOR PARK BUT THE TRANSMISSION IS STILL IN REVERSE. VEHICLE MUST BE SHIFTED TO NEUTRAL FOR STARTING GIVING THE OPPORTUNITY FOR POTENTIAL ROLL OFFS. COULD BE RELATED TO NHTSA CAMPAIGN # 97V-171NSA-111 ALTHOUGH LOCAL DEALER STATES MY VEHICLE ID DOESN'T FALL UNDER THIS RECALL. LOCAL CERTIFED MECHANIC STATES THE PROBLEM IS IN THE ACTUAL CABLE THAT BE THE RESULT OF VEHICLE RECALL DEFECT. HE HAS PERSONNALLY FIXED 3-5 OF THESE DEFECTS WITHIN THE LAST 3 MONTHS IN A SMALL RURAL SHOP.*AK

Equipment
Filed Nov 23, 200368,456 milesTX

FRONT BRAKE ROTORS FAILURE. *LA

Suspension › Rear › Springs › Air Suspension System
Filed Nov 20, 200392,000 milesAL

MY 1997 FORD EXPEDITION XLT REAR AIR SUSPENSION AT TIMES WILL "LOWER" TO AN EXTREMELY SHALLOW HEIGHT. THIS IS MOST LIKELY TO OCCUR OVERNIGHT; ALTHOUGH IT DOES NOT ALWAYS HAPPEN. IN FACT, IT HAS BEEN KNOWN TO OCCUR AFTER THE VEHICLE HAS BEEN SITTING FOR AS LITTLE AS AN HOUR AND A HALF. ON OTHER OCCASIONS, THE VEHICLE DOES NOT APPEAR TO LOWER AT ALL, EVEN AFTER SITTING OVERNIGHT. THE DEALERSHIP CANNOT SEEM TO DIAGNOSE THE PROBLEM. ANOTHER MECHANIC BELIEVES THAT THE PROBLEM IS WITH EITHER THE VEHICLE'S COMPUTER SYSTEM, WHICH APPEARS TO BE SIGNALING THE VALVES ON THE AIR BAGS TO RELEASE AIR BUT NOT SIGNALING THE VALVES TO CLOSE AT THE PROPER POINT. HE FURTHER SUGGESTED (EITHER ALTERNATIVELY OR PERHAPS ADDITIONALLY) THAT THE PROBLEM MIGHT LIE WITH THE AIR COMPRESSOR WHICH IS NOT PROPERLY REGULATING THE RELEASE OF AIR FROM THESE VALVES. HE DISCOUNTED ANY SUSPICION THAT THIS WAS ANY TYPE OF A LEAK IN EITHER THE AIR BAGS OR AIR LINES, SINCE NO LEAK HAD BEEN DETECTED BY THE DEALERSHIP AND SINCE THE VEHICLE DID NOT REGULARLY LOWER AFTER EXTENDED PERIODS OF IDLE TIME. *LA

Latches/Locks/Linkages › Doors › Latch
Filed Nov 5, 200350,000 milesUT

WHILE IN THE VEHICLE THE CONSUMER COULD NOT OPEN THE REAR DOORS FROM THE INSIDE ALTHOUGH THE CHILD SAFETY LOCKS WERE NOT ENGAGED. THE DEALERSHIP HAD BEEN NOTIFIED. *NLM BOTH OF THE REAR DOORS COULD BE LOCKED FROM THE INSIDE WITHOUT THE CHILD LOCK BEING MANUALLY ENGAGED. THE REAR DOORS WERE OPENED WITH NORMAL USE AND WAS AN INTERMITTENT PROBLEM. *SCC *JB

Exterior Lighting › Headlights
Filed Oct 29, 2003PA

CONSUMER STATED THAT STEERING MADE A CLICKING SOUND,AND HEADLIGHTS MALFUNCTIONED. ALSO, HIGH BEAM LIGHTS DID NOT WORK UNLESS CONSUMER HELD THEM . CONSUMER WILL BE TAKING VEHICLE TO THE DEALER FOR IT TO BE CHECKED OUT.*AK

Suspension › Front › Stabilizer Bar
Filed Oct 28, 200312,000 milesTX

WHILE DRIVING STEERING WHEEL BECAME LOOSE. WAS HARD TO MAINTAIN CONTROL OF VEHICLE. TOOK VEHICLE TO DEALERSHIP. MECHANIC INDICATED THAT THE FRONT STABILIZER BAR HAD SNAPPED AND NEEDED TO BE REPAIRED.*AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 27, 2003120,000 milesNY

WHILE DRIVING AT 40 MPH, THE DRIVER APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE MECHANIC INDICATED THAT THE STEEL LINE RUSTED AND WAS ALLOWING BRAKE FLUID TO LEAK. *AK THE FIRST INCIDENT,THE BRAKE LINE FROM THE MASTER CYLINDER RUSTED THROUGH AND THEN ON THE THIRD OCCASION THE POWER STEERING LINE FROM PUMP TO RESERVOIR RUSTED THROUGH. *SCC *JB

Air Bags1 injured
Filed Oct 24, 200358,000 milesMS

WHILE PARKED AND IDLING, THE VEHICLE WAS IMPACTED ON THE DRIVER'S SIDE. THE DRIVER AND PASSENGER SIDE AIR BAGS EXPLODED UPON IMPACT. AS A RESULT, THE DRIVER SUSTAINED NECK BURNS, COLLAR BONE/ RIB INJURIES.*AK *CB *JB

Power Train › Automatic TransmissionCrash
Filed Oct 6, 2003113,000 milesTN

VEHICLE WAS IDLING IN PARK ON A SLIGHT INCLINE WHEN SUDDENLY VEHICLE JUMPED IN DRIVE AND ROLLED DOWN AN EMBANKMENT. THE VEHICLE COLLIDED WITH SEVERAL TREES, CAUSING THE VEHICLE TO BE TOTALED. PARKING BRAKE WAS NOT ON AT THE TIME OF THE INCIDENT, NOR WAS THERE ANY ONE IN THE VEHICLE. *AK

Steering
Filed Oct 1, 2003MA

WHILE TRYING TO PARK LOST POWER STEERING . DEALER REPLACED PITMAN ARM/STEERING ASSEMBLY/ INTERMEDIATE ARM/POWER STEERING GEAR BOX, AND RACK AND PINION. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Sep 24, 2003GA

WHILE DRIVING 4-WHEEL DRIVE ENGAGED WITHOUT WARNING. *AK

Power Train › Driveline › Differential Unit
Filed Sep 23, 2003104,000 milesGA

UPON MERGING INTO ONCOMING TRAFFIC CONSUMER HEARD A NOISE AND VEHICLE SEIZED TO ACCELERATE. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY REAR DIFFERENTIAL BREAKING. THIS WAS A COMMON PROBLEM. THE PART WAS REPLACED.*AK

Electrical System › Ignition
Filed Sep 8, 2003111,000 milesMS

WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE IT WOULD NOT START. THIS OCCURRED FOUR TIMES. AFTER AN HOUR THE KEY WAS INSERTED INTO THE IGNITION AND THE VEHICLE STARTED UP AS IF NOTHING HAPPENED. *AK

Structure › Body › Door
Filed Aug 16, 200369,000 milesTX

BLEND DOOR IS BROKEN ON MY 1997 FORD EXPEDITION. *AK

Steering
Filed Aug 8, 2003PA

WHILE DRIVING, THE STEERING WHEEL BECAME STIFF, AND THEN RETURNED TO NORMAL. *JB

Service Brakes, Hydraulic › Power Assist › Hydraulic › Hoses, Lines/Piping, and Fittings
Filed Aug 8, 2003113,800 milesKY

WHILE APPROACHING A UTILITY CREW FLAMAN I APPLIED THE BRAKES. IT SLOWED AND THEN ALMOST IMMEDIATELY THEREAFTER THE BRAKES WERE NO LONGER AVAILABLE. I RAN PAST THE FLAGMAN FLASHING MY LIGHTS, PUMPING THE BRAKES AS WELL AS THE EMERGENCY BRAKES AND HONKING THE HORN. AFTER RUNNING THREE CARS OFF THE ROAD AND CHECKING ON MY FOUR YEAR OLD IN THE BACKSEAT WE CAME TO A STOP. THE DRIVERS SIDE BRAKE LINE HAD RUSTED IN TWO AT THE METAL/RUBBER HOSE JUNCTION. I REPLACED BOTH LEFT AND RIGHT HOSES. THE PASSENGER SIDE ON VISUAL INSPECTION LOOKED O.K. DID I MENTION WE WERE PULLING A FLAT BED TRAILER AND GOING DOWN HILL WITH NO SHOULDERS, ONLY DROP OFFS!

Service Brakes, Hydraulic › Foundation Components
Filed Jul 30, 2003121,500 milesAR

I HAVE HAD A TOTAL OF THREE BOLTS BACK OUT THAT SECURE THE PASSENGER SIDE FRONT BRAKE ASSEMBLY. THIS HAS OCCURRED ON TWO DIFFERENT OCCASIONS. ONE BOLT ON ONE OCCASION WAS SUBSEQUENTLY REPLACED. THE SECOND OCCASION RESULTED IN TWO BOLTS BACKING OUT AND ALLOWING THE BRAKE ASSEMBLY TO FALL AGAINST THE INSIDE OF THE WHEEL. THIS RESULTED IN THE BRAKE ASSEMBLY BINDING AGAINST THE WHEEL AND FRACTURING THE WHEEL. ONCE THE WHEEL WAS CRACKED THE TIRE WHENT FLAT INSTANTLY, THUS RUINING THE TIRE AS WELL. I HAD BEEN TRAVELING AT 75 MPH SHORTLY BEFORE THE FAILURE OCCURRED. HAD I NOT HEARD THE BRAKE ASSEMBLY SCRATCHING AGAINST THE WHEEL AND STOPPED, THIS COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT. I FEEL LIKE IF IT IS HAPPENING TO MINE, IT IS PROBABLY HAPPENING WITH OTHER FORD EXPEDITIONS AND TRUCKS AS WELL. IF THIS IS NOT CORRECTED I BELIEVE FATALITIES MAY RESULT. BY THE WAY, I'M OUT ABOUT $700 FOR TOWING, RENTAL CAR, TIRE AND WHEEL REPLACEMENT. *AK

Engine and Engine Cooling
Filed Jul 17, 200371,000 milesPA

WHILE DRIVING AT 65 MPH VEHICLE LOST ENGINE COMPRESSION. DEALER NOTIFIED.

Tires › Temporary/Emergency Spare Tire
Filed Jul 16, 200376,000 milesOH

CONSUMER STATES THAT SPARE TIRE CABLE SNAPPED IN HALF WHILE DRIVING AT HIGHWAY SPEED. CONSUMER SAW THE TIRE ROLLING DOWN THE HIGHWAY. *AK

Structure › Body
Filed Jul 16, 200376,000 milesOH

CONSUMER STATES THAT RUNNING BOARD LIGHT DOES NOT LIGHT UP. CAUSE UNKNOWN. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Jul 11, 200360,132 milesMA

I AM ORIGINAL OWNER OF MY 1997 EXPEDITION, WHICH JUST TURNED 60000. DRIVING AT NIGHT, THE DASHBOARD LIGHTS FLICKERED. STOPPED THE TRUCK AND IT STALLED. WHEN TRYING TO RESTART, BATTERY DID NOT HAVE ENOUGH JOICE TO TURN ENGINE. WHEN HOOKING UP JUMPER CABLES, THE STARTER ENGAGED BY ITSELF, WITHOUT KEY IN IGNITION, ENGINE STARTED, BUT STARTER REMAINED ENGAGED FOR A FEW MINUTES. ENGINE IDLED, BUT WHEN HEADLIGHTS WERE TURNED ON ENGINE STALLED. WHEN TRYING TO RESTART, NOTHING HAPPENED WHEN TURNING KEY, EVEN WITH JUMPER CABLES CONNECTED TO A GOOD BATTERY. HAD TO HAVE IT TOWED. MECHANIC HAD TO REPLACE GROUND WIRE, STARTER, STARTER SOLENIOD, STARTER CABLE, ALTERNATOR, BATTERY, AND LOCKOUT SENSOR. MECHANIC SAID HE HAS REPLACED MANY GROUND WIRES ON THESE TRUCKS, BUT TYPICALLY ONLY GROUND WIRE, STARTER SOLENOID, & BATTERY. MY TRUCK WAS THE WORST EFFECTED. HOW CAN I FIND OUT IF THERE IS ANY ACTION THAT CAN BE TAKEN AGAINST FORD FOR THIS VERY EXPENSIVE FAULT ?*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Ford Expedition → · Every Expedition year → · How the figures are calculated →