Page 4 of 18 · complaints 151–200 of 853

1997 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Mar 29, 200747,200 milesPA

PASSENGER SIDE EXHAUST MANIFOLD STUDS CORRODED AND BROKE ON 4.6L ENGINE, CAUSING EXHAUST LEAK WITH EMISSION CONTROL CATALYTIC CONVERTER. REPLACED STUDS WITH STAINLESS STUDS, BUT NOT ACKNOWLEDGED ON 4.6L. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Mar 18, 2007150,000 milesPA

MY 1977 FORD EXPEDITION WAS PARKED IN FRONT OF MY HOUSE OFF FOR AN HOUR.IT THEN STARTED ON FIRE IN THE ENGINE COMPARTMENT AND QUICKLY ENGULFED THE FRONT OF THE CAR IN FLAMES DESTROYING THE CAR.THE FIRE WAS SO INTENSE THAT I COULDNT PUT IT OUT WITH A FIRE EXTIGUISHER THE FIRE DEPT HAD TO PUT IT OUT.

Electrical SystemFire
Filed Mar 8, 200798,000 milesCA

MY 1997 FORD EXPEDITION CAUGHT ON FIRE IN THE PARKING STRUCTURE AT MY OFFICE. THE SPRINKLER SYSTEM PREVENTED THE FIRE FROM SPREADING TO THE OTHER CARS. VEHICLE WAS A TOTAL LOSS. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Mar 1, 20075,000 milesVA

TL*- THE CONTACT STATED THAT THE 1997 FORD EXPEDITION XLT HAD A NUMBER OF PROBLEMS WITH THE CHILD SAFETY LOCKS. WHEN HE PUT SOMEONE IN THE BACK SEAT THE SAFETY LOCKS ENGAGED AND THE PASSENGER COULD NOT OPEN THE DOOR. THE CONTACT SPOKE TO THE DEALERSHIP, AND STATED THAT THEY HE SHOULD HAVE THE LOCKS REPLACED AT HIS OWN COST. THE CONTACT FELT THIS WAS SAFETY PROBLEM, IF A CRASH OCCURRED THE BACK PASSENGERS COULD NOTB GET OUT OF THE VEHICLE ON HIS OWN. THE CURRENT MILEAGE WAS 10500, AND THE FAILURE MILEAGE WAS 105000.*AK UPDATED 03/19/07. *JB

Unknown or Other
Filed Feb 5, 2007191,000 milesAZ

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1997 FORD EXPEDITION INTO THE DRIVEWAY THE CABLE THAT HELD THE SPARE TIRE SNAPPED, CAUSING THE SPARE TIRE TO FALL ONTO THE GROUND WHILE GOING UP OVER THE CURB. *AK UPDATED 02/2/707*JB

Electrical System › Wiring › Interior/Under Dash
Filed Feb 1, 2007138,000 milesGA

ELECTRICAL DEVICES IN THE CAR HAVE TURNED ON WITHOUT KEYS EVEN IN THE IGNITION. CONCERNED WITH FIRE HAZARD IF SUCH THINGS AS LIGHTS AND BLOWER MOTORS TURN ON ON THEIR OWN, PERHAPS FOR EXTENDED PERIODS. ALSO CONCERNED AS TO WHAT OTHER ELECTRICAL MALFUNCTIONS WILL PRESENT THEMSELVES IN UNATTENDED VEHICLE. FAILURE IS APPARENTLY DUE TO LEAKING WINDSHIELD SEALS DRAINING WATER ONTO GEM (ELECTRONIC MODULE) AND THE FUSE PANEL FOR THE VEHICLE, SHORTING ELECTRICAL CONNECTION AND CORRODING THE UNITS OVER THE LONG TERM. THE FUSE BOX AND GEM WILL NEED TO BE REPLACED TO ELIMINATE THE DANGEROUS CONDITION (AFTER HAVING RE-SEALED THE FAULTY SEAL). *NM

Steering › Linkages › Tie Rod Assembly
Filed Jan 4, 2007106,000 milesOR

TIE ROD THREADS STRIPPED LEADS TO COMPLETE LOSS OF STEERING AND NEAR-DEATH EXPERIENCE. *NM

Electrical System
Filed Jan 2, 2007MA

MY 1997 FORD EXPEDITION HAS BEEN HAVING SERIOUS ELECTRICAL PROBLEMS. I HAVE HAD THE GEM MOD REPLACED AS WELL AS THE FUSE BOX. IT SEEMS AS THOUGH WATER IS LEAKING INTO THESE PARTS FROM THE WINDSHIELD. I AM STILL HAVING THESE PROBLEMS WITH A FAMILY OF SIX, I AM CONCERNED WITH THE PROSPECTS OF AN ELECTRICAL FIRE OR SOMETHING ELSE. WE HAVE HAD INSTANCES WHERE THE CAR LOST POWER WHILE ON THE HIGHWAY, THIS COULD CAUSE A SERIOUS ACCIDENT. PLEASE TALK TO FORD. THIS SEEMS LIKE A VERY COMMON PROBLEM! *JB

Electrical System
Filed Dec 22, 2006PA

I HAVE A 1997 FORD EXPEDITION WHICH HAS HAD THE FOLLOWING SYMPTOMS: THE FAN BLOWER STAYS ON WHILE TRUCK IS OFF, THE BATTERY DIES FOR NO APPARENT REASON AFTER TRUCK HAS SAT UNUSED FOR SHORT PERIODS, VARIOUS LIGHTS ON INSTRUMENT PANEL COME ON AND OFF WHILE DRIVING(INCLUDING ABS, AIRBAG, ALL 4WD RELATED LIGHTS, LOW WASH, CHECK ENGINE), OVERDRIVE LIGHT BLINKS, SPEEDOMETER DOESN'T WORK, TRUCK DOESN'T ACCELERATE AND SHIFT PROPERLY, RADIO COMES ON WHEN TRUCK IS OFF. CLICKS AND BEEPS CAN BE HEARD SOMETIMES WHEN IN USE AND OFF. THE DEALER SAID THE GEM AND FUSE BOX WERE DAMAGED BY WATER LEAKING FROM WINDSHIELD. THEY REPLACED PARTS(FOR $600 AND TOLD ME THAT I HAD TO GO AND GET THE WINDSHIELD FIXED. I ASKED HOW THEY KNEW THE WATER WAS CERTAINLY COMING FROM WINDSHIELD, AND THEY SAID BECAUSE OF LOCATION ETC. AND I ASKED THEM WHAT WILL HAPPEN IF IT RAINS AFTER I PICK IT UP AND BEFORE IT GETS LOOKED AT. THEY SAID I'D BE FINE IF IT'S WITHIN A FEW DAYS ("JUST DON'T WAIT A MONTH"). WELL I PICKED IT UPON THE EVENING, AND MADE AN APPOINTMENT FOR THE NEXT DAY FOR WINDSHIELD. IT RAINED OVERNIGHT, THOUGH I EVEN COVERED THE AREA AS BEST I COULD. I WOKE UP TO THE RADIO BLARING FROM MY TRUCK. I TURNED THE TRUCK ON, SHUT IT BACK OFF, RADIO STILL PLAYED SO I SHUT ITS POWER OFF. AS I DROVE TO WORK, SOME OF THE OTHER THINGS STARTED TO HAPPEN AGAIN AS WELL. I AM NOT HAPPY THAT (A) I HAVE HAD TO PAY FOR FORD'S INADEQUATE WORKMANSHIP AND (B) I NOW HAVE TO FIGHT WITH THEM ABOUT WHAT IS GOING TO HAPPEN NOW SINC

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Dec 21, 200678,000 milesNY

I WAS BRAKING AND BRAKE PEDAL SANK TO THE FLOOR. IT TURNED OUT STEEL HYDRAULIC BRAKE LINES HAD FAILED. I HAD ALL OF THEM REPLACED IN ABOUT 3/06 FOR A COST OF $1000. I DID NOT REPLACE AT THE TIME THE MASTER CYLINDER TO ABS LINES. THEY FAILED ON 11/23/2006 AND I HAVE RETAINED THEM. IF THESE COMPONENTS HAD FAILED AT HIGHWAY SPEEDS IT COULD HAVE BEEN POTENTIALLY DEADLY. NOTE THAT MY 1994 TAURUS SHO HAD A SIMILAR FAILURE. THIS VEHICLE HAS ALSO HAD THE TRANSMISSION COOLER STEEL LINES FAIL AND OTHER SEVERE UNDERCARRIAGE RUST PROBLEMS. *JB

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Dec 21, 200684,000 milesNY

THE STEEL LINES CONNECTION THE TRANSMISSION TO A TRANSMISSION COOLER RUSTED OUT AND FAILED RESULTING IN A LOSS OF FLUID. THIS CAUSES IT TO START SLIPPING AND ALMOST GET STUCK IN TRAFFIC. I HAD TO CUT OUT SEVERAL BAD SECTIONS OF STEEL LINE AND REPLACE THEM. NOTE THAT THE FILLER TUBE TO REPLACE THE FLUID ALSO RUSTED OUT. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Oct 11, 2006NV

CHILD SAFETY LOCKS ON BOTH REAR DOORS AUTOMATICALLY ENGAGE AFTER THE DOOR IS SHUT, OR THE CAR IS DRIVEN FOR SEVERAL MILES. SOMETIMES THE SWITCH IS HARD TO FLIP BACK TO UNLOCK WITHOUT JIGGLING THE OUTSIDE DOOR HANDLE. I HAVE MADE SURE BOTH SWITCHES WERE SECURE IN THE UNLOCK POSITION BEFORE PASSENGERS RODE IN THE BACK, ONLY TO HAVE THE DOORS AUTOMATICALLY LOCK WHILE ON OUR WAY TO OUR DESTINATION. VERY HAZARDOUS IN AN EMERGENCY. *JB

Visibility › Glass, Side/Rear
Filed Aug 29, 2006100,000 milesMI

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH IN REVERSE, BOTH BRACKETS DETACHED OFF THE BACK WINDOW, CAUSING THE WINDOW TO FALL OUTWARD. THE GLASS DID NOT BREAK, AND THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 23, 2006100,000 milesTX

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON A DRY ROAD DURING NORMAL BRAKING CONDITIONS, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WHICH RESULTING IN AN EXTENDED STOPPING DISTANCE. THIS WAS ACCOMPANIED BY A GROANING NOISE IN THE BRAKES. THE VEHICLE STOPPED AFTER DRIVING UP OVER A ROADSIDE CURB. THE VEHICLE WAS NOT IMMEDIATELY TAKEN IN FOR SERVICE. UPDATED 9/13/2006 - THE VEHICLE WAS TAKEN TO A FORD DEALER WHO DETERMINED THAT THE DRIVER'S SIDE FRONT HUB ASSEMBLY WAS BAD. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR REPAIR. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Aug 9, 2006PA

LOW SPEED TO MODERATE SPEED YOU APPLY THE BRAKE PEDAL AS YOU WOULD NORMALLY DO AND ALL OF A SUDDEN YOU HAVE NO PEDAL AND IT STARTS TO PUMP FOR NO REASON AT ALL IT HAPPENS ON DRY ROADS AND WET OR SNOW COVERED ROADS THEN YOU FINALLY STOP AND LOOK DOWN AT THE DASH TRYING TO FIGURE OUT WHAT JUST HAPPENED AND THE ABS LIGHT IS ILLUMINATED ON THE DASH FOR NO REASON AT ALL. I HAVE HAD JUST ABOUT EVERY BRAKE PART SENSORS,COMPUTER ECT.. REPLACED IT WORKED FOR A COUPLE OF MONTHS AND NOW IT IS STARTING AGAIN THERE IS NO WARNING BEFORE IT HAPPENS. I AM REALLY WORRIED CAUSE NOW I HAVE A SON 17 WHO OCCASIONALLY DROVE THE VEHICLE BUT AS A RESULT OF THE BRAKES MALFUNCTIONING HE CAN NO LONGER DRIVE THE EXPEDITION (UNSAFE). I HAVE READ OTHER COMPLAINTS ON HERE ABOUT THE SAME THING HAPPENING. I AM GOING TO CONTACT THE LOCAL FORD DEALERSHIP BUT I KNOW THAT IS GOING TO COST ME MORE MONEY THAN I ALREADY PUT OUT TO FIX IT! *NM

Electrical SystemFire
Filed Aug 3, 2006KY

DT*: THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE DEALER AND THE MANUFACTURER WERE CONTACTED BUT WOULD NOT INVESTIGATE THE CAUSE OF THE PROBLEM TO DETERMINE IF IT WAS CAUSED BY A RECALL OR DEFECT. PICTURES OF THE INCIDENT WERE TAKEN.*AK

Engine and Engine Cooling › Engine
Filed Jul 28, 2006128,000 milesTX

WHILE DRIVING AT APPROXIMATELY 65 MPH # 2 SPARK PLUG POPS OUT OF THE HEAD. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 19, 200676,000 milesCT

DRIVING MY 97 FORD EXPEDITION HOME FROM WORK IT BLEW A SPARK PLUG AND THE VEHICLE ONLY HAS 76K. BROUGHT IT TO CROWLEY FORD IN PLAINVILLE, CT. AND THE PLUG WAS REPAIRED FOR $750.00. IT DID NOT CORRECT THE PROBLEM. WAS TOLD THAT THE ENGINE NEEDED REPLACING FOR THE PRICE OF $5200.00. THIS PROBLEM IS RELATED TO POOR DESIGN. I DID MY HOMEWORK. THERE ARE SEVERAL OTHER INDIVIDUALS WHO HAVE REPORTED THE SAME PROBLEM ACROSS THE COUNTRY. AT THIS TIME FORD IS NOT TAKING ANY RESPONSIBILITY FOR THIS. *NM

Engine and Engine Cooling › Engine
Filed Jul 10, 2006112,683 milesCA

#3 SPARK PLUG EJECTED FROM THE ENGINE, WHICH RESULTED IN SIGNIFICANT POWER LOSS. I NEARLY WAS REAR-ENDED BY A GAS TRUCK, BUT WAS EVENTUALLY ABLE TO PULL OFF THE FREEWAY. THE SPARK PLUG THREADS WERE STRIPPED FROM THE HEAD, THE SPARK PLUG BOOT WAS SPLIT AND THE COIL MOUNT WAS BROKEN OFF. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 10, 2006CA

ABS LIGHT COMES ON AT RANDOM TIMES. BRAKE FAILURE AT SLOW TO MODERATE SPEEDS LIKE IN ANTILOCK MODE OR LIKE STOPPING ON GRAVEL. PEDAL STIFF AND CANNOT PUMP BRAKES WHILE FEELING AND SOUNDING JERKY. HAVE REPLACED WHEEL SPEED SENSOR AND ABS SOLENOID SENSOR. WILL FINALLY GRAB AND STOP AFTER APPROX. 20 FEET OF PUMPING. *NM

Engine and Engine Cooling
Filed May 11, 2006154,000 milesMN

I HAD A INGNITOR BLOW COMPLETELY OUT OF THE HEAD ON MY EXPEDITION. . IT IMMEDIATELY SMELLED OF GAS AND SOUNDED LIKE A TRACTOR. THE INGNITOR THEN KEPT HITTING THE FUEL RAIL. WE WERE LUCKY THAT THE VEHICLE DID NOT START ON FIRE BECAUSE OF THE TWO HITTING AND STARTING A FIRE WITH A SPARK. WHEN I TALKED TO A FORD DEALER THEY SAID THAT YES IT DOES HAPPEN QUITE A BIT BECAUSE OF THE ON THE HEAD...THEY ONLY PUT 2 THREADS IN TO THREAD THE INGNITOR IN. I THINK THERE NEEDS TO BE A RECALL ON THIS IF THIS HAPPENS. SOME ONE COULD BE WORKING ON THE VEHICLE WHEN THIS HAPPENED AND COULD START A FIRE DUE TO THE GAS. IT WILL NOW COST ME $3000 TO FIX THIS DESIGN DEFAULT ONLY TO GET REPLACED BY THE SAME ISSUE!!! *JB

Exterior Lighting
Filed Apr 25, 2006120,000 milesWA

DT*: THE CONTACT STATED THE ELECTRICAL CONNECTORS TO THE EXTERIOR LIGHTS MELTED CAUSING THE LIGHTS TO BECOME INOPERABLE. THIS IS THE SECOND TIME THE CONNECTOR HAS BEEN REPLACED. THE FIRST TIME THE CONNECTOR FOR THE LOW BEAMS WAS REPLACED. AS A RESULT THE VEHICLE ONLY HAD DAY TIME RUNNING LIGHTS. THE SECOND TIME THE CONNECTOR FOR THE BLINKERS AND THE HAZARDS FLASHING WARNING LIGHTS WERE REPLACED. THE DEALERSHIP WAS ALERTED HOWEVER THEY ARE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS BEEN ALERTED.

Vehicle Speed Control › Cruise ControlFire
Filed Mar 22, 2006113,000 milesTX

ON NOVEMBER 11, 2005 DRIVING MY FORD EXPEDITION ON HIGHWAY 410 AND JONES MALTBERGER IN THE CITY OF SAN ANTONIO TEXAS. MY CAR WAS ON FIRE IN THE FRONT HOOD. I BELIEVE IT GOT CAUGHT ON FIRE BECAUSE IT HAS A DEFECTIVE SPEED CONTROL CAUSING ON THE VEHICLE CONTROL DEACTIVATION SWITCH BECAUSE IT OVERHEATED AND SMOKE AND BURNING UNDER THE HOOD HAPPENED. I CONTACTED FORD AND THEY DON'T WANT TO BE RESPONSIBLE TO MAKE REPAIRS. FORD SENT AN INSPECTOR ON JANUARY 4, 2006, WHO WAS IN CHARGE OF THE CASE FROM CONSUMER AFFAIRS. HE SENT A LETTER, AND CONCERN WAS REVIEWED AND WAS NOT ABLE TO VERIFY IT AS A MANUFACTURER'S DEFECT. ALSO, COULD NOT OFFER ASSISTANCE AT THIS TIME. *AK. UPDATED 4/6/2006 - *NM. UPDATED ON 05/16/2006- *AK

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Mar 15, 2006153,000 milesWI

1997 FORD EXPEDITION - THE HINGES ON REAR GLASS LIFTGATE BROKE / FRACTURED CAUSING REAR WINDOW GLASS TO DISCONNECT FROM THE VEHICLES AND CRASH TO THE GROUND AND SHATTER. THIS SOUNDS VERY SIMILAR TO THE RECALL ALREADY IN EFFECT FOR 2002 FORD EXPLORERS NHTSA CAMPAIGN #04V442000. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Mar 2, 200690,000 milesCO

DT*: THE CONTACT STATED THE CHILD SAFETY LOCKS ON THE REAR DOORS ENGAGED THEMSELVES. THE CONTACT MUST EXIT THE VEHICLE AND OPEN THE DOORS FOR PASSENGERS. THE DEALERSHIP REPAIRED THE PROBLEM, BUT IT IS OCCURRING AGAIN.

Vehicle Speed Control
Filed Mar 2, 2006116,646 milesWY

1997 EXPEDITION THROTTLE WAS STUCK OPEN. *TS ***NAR*** WHILE DRIVING IN BELOW ZERO TEMPS THE THROTTLE STUCK OPEN. THE VEHICLE WAS TAKEN TO AND AUTO CENTER WHO LOCATED A BULLETIN INDICATING THAT THE THROTTLE STICKS AFTER STEADY DRIVING IN COLD AMBIENT TEMPS. THE DATE ON THE BULLETIN WAS OCT 26, 1998.

Electrical System
Filed Feb 12, 200693,000 milesTN

97 EXPEDITION THAT HAS MULTIPLE ELECTRICAL PROBLEMS, AIR BAG LIGHT STAYS ON, CLICKING UNDER DASH WET CARPET ON DRIVERS SIDE. LOCAL FORD DEALER TELLS ME OH THAT'S AN EASY FIX, ONLY $1200.00 TO REPLACE THE GENERIC ELECTRIC MODULE AND REMOVE AND REINSTALL THE WINDSHIELD! WENT ON TO TELL ME THEY DO THIS ALL THE TIME ON EXPEDITIONS! I ASKED WHY AND THEY TOLD ME THAT "THE FACTORY SCREWED UP WHEN THE WINDSHIELDS WERE INSTALLED AND THEY LEAK"! I THOUGHT THAT WAS WHY WE HAD RECALLS! IF THIS IS THE FACTORIES FAULT THEN WHY MUST I PAY FOR IT? *JB

Engine and Engine Cooling › Engine
Filed Feb 8, 2006132,980 milesOH

SPARK PLUG BLOWN OUT OF HEAD BY FORCE OF THE ENGINE, LOSS OF POWER AN MAJOR DAMAGE. *JB

Electrical System
Filed Jan 14, 2006129,000 milesWA

I HAVE EXPERIENCED A PROBLEM WITH MY 97 FORD EXPEDITION NOT STARTING AFTER SITTING FOR LONGER THAN TWO DAYS FOR OVER A YEAR NOW. I HAVE HAD THE LOCAL FORD DEALERSHIP ATTEMPT TO FIND THE DRAW KEEPING THE VEHICLE FOR OVER A MONTH TOTAL. WHEN IT RAINED THE PROBLEM SEEMED TO BE WORSE. EVENTUALLY I WAS LEFT WITH HAVING TO HAVE A BATTERY BOOSTER IN THE BACK AND JUMP THE CAR AS IT NEEDED WITH NO SOLUTION FROM THE DEALER. TODAY I WENT OUT TO THE CAR ALMOST A YEAR LATER OF DEALING WITH THIS AND THE CAR WOULDN'T START AFTER LESS THAN 24 HOURS OF NOT DRIVING IT. THE CAR WAS NOT COMPLETELY DEAD AS THERE WAS CLICKING NOISES UPON TURNING THE IGNITION BUT DID NOT TURN OVER. REMOVED THE KEYS FROM IGNITION AND GOT OUT OF CAR TO GET BATTERY BOOSTER FROM THE BACK AND HEARD POPPING AND STATIC NOISE FROM PASSENGER FRONT SPEAKER VERY LOUD. AGAIN, KEYS WERE NOT EVEN IN THE IGNITION. NOISE CONTINUED TO COME FROM THE SPEAKER FOR OVER 30 MIN UNTIL I JUMPED THE CAR. WHEN STARTED THE CLOCK AND RADIO WOULD NOT WORK AND NOISE CONTINUED TO COME FROM THE SPEAKER, ALSO NOTICED WATER LEAKING DOWN PASSENGER SIDE HANDLE LOCATED BY THE WINDSHIELD. DROVE IMMEDIATELY TO GARAGE SPECIALIZING IN ELECTRICAL AND WAS TOLD OF WATER LEAKING FROM WINDSHIELD SEAL FAILURE VERY COMMON IN THIS VEHICLE AND POSITION OF FUSE AND GEM MODULE ALLOWING WATER TO LEAK IN AND POOL ACTING AS A CONDUCTOR RESULTING IN COMPONENTS COMING ON AND MALFUNCTIONING WITHOUT VEHICLE ON IS VERY COMMON. RESOLUTION, REPLACE WINDSHIELD AS SEAL NEEDS TO

Vehicle Speed Control › Cruise Control
Filed Jan 12, 200656,100 milesNY

DT: THE CONTACT STATED AFTER RECEIVING NHTSA RECALL CAMPAIGN 05V388000 CONCERNING THE VEHICLE SPEED CONTROL, THE INTERIM DEACTIVATION REPAIR WAS PERFORMED AS INDICATED IN THE RECALL. WHEN THE PARTS WERE AVAILABLE THE RECALL REPAIR WAS COMPLETED BY THE DEALER. ALTHOUGH THE VEHICLE DISPLAYED NO PREVIOUS PROBLEMS WITH THE CRUISE CONTROL, AFTER THE RECALL WAS COMPLETED, THE CRUISE CONTROL DID NOT WORK. THE VEHICLE WAS RETURNED TO THE DEALER. A DIAGNOSTIC TEST DETERMINED THERE WAS A RESISTANCE SHORT AND HIGH CURRENT EXPOSED BY THE NEWLY INSTALLED SWITCH. THE SERVICE DEPARTMENT SUGGESTED THE PROBLEM WAS NOT THE NEWLY INSTALLED SWITCH, BUT A CONDITION AS A RESULT OF THE INTERIM DEACTIVATION WHICH EXPOSED SOME OF THE WIRES. *AK THE RESISTANT SHORT OUT AND THERE WAS HIGH CURRENT. ALL THEY FIXED WAS A FUSE JUMPER WIRE BETWEEN SWITCH AND VEHICLE SPEED CONTROL UNIT. *AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Dec 14, 200596,000 milesNJ

SUDDEN AND CATASTROPHIC BRAKE FAILURE CAUSED BY RUPTURE OF RT. FRONT BRAKE HOSE, LOSS OF ALL FLUID AND TOTAL FAILURE OF BRAKE SYSTEM. VEHICLE WAS STOPPED BY USE OF EMERGENCY BRAKE PEDAL. NO CASUALTY BUT AS INCIDENT HAPPENED WITHOUT ANY WARNING IN A HOSPITAL PARKING LOT CONSEQUENCES COULD HAVE BEEN DIRE. ORIGINAL PURCHASE DEALER MAINTAINED VEHICLE ON SCHEDULE: MOST RECENT SERVICE AND INSPECTION IN AUGUST 2005. VEHICLE GARAGED WITH 96,000 MI. *NM

Air Bags
Filed Dec 9, 2005125,000 milesAL

ON DEC. 08, 2005 THE WASHER FLUID LIKE BLINKED RAPIDLY AND LOUDLY FROM WHAT SOUNDED TO BE A RELAY UNDER THE DASH. THE AIRBAG LIGHT CAME ON AND THE SPEEDOMETER STOPPED WORKING. THE DEALER ADVISED ME THAT THE TRUCK WAS ATTEMPTING TO START ITSELF. DEALER REP NAME IS GARY WELLS AT BONDY'S FORD IN DOTHAN, AL. *JB

Structure › Body › Hatchback/Liftgate
Filed Dec 1, 2005151,000 milesOH

HINGES COMPLETELY FAILED/BROKEN ON LIFTGATE WINDOW OF 1997 FORD EXPEDITION. WINDOW HANGING PRECARIOUSLY BY LATCH ALONE. COULD EASILY HAVE FALLEN/SHATTERED AND INJURED CHILDREN OF OWNER RIDING IN 3RD SEAT. THIS MANUFACTURING DEFECT ACKNOWLEDGED AND SAFETY RECALLED IN EXPLORERS ALREADY. *JB

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 29, 2005132,000 milesMA

TOWING TRAILER AND EXHAUST MANIFOLD STUDS BROKE. THIS CAUSED A LOSS OF POWER CLIMBING A STEEP GRADE. CAR BEHIND ALMOST HIT US. *JB

Vehicle Speed Control › Cruise Control
Filed Nov 28, 200593,000 milesPA

DT: THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID # 05V017000, CONCERNING VEHICLE SPEED CONTROL: CRUISE CONTROL. HE TOOK THE VEHICLE TO DEALER FOR SERVICE. THE DEALER DID NOT DISCONNECT THE SWITCH. HE HAD TO MAKE TWO TRIPS TO THE DEALER BEFORE THEY DISCONNECTED THE SWITCH. *AK UPDATED 12/27/05. *JB

Vehicle Speed Control › Cruise ControlFire
Filed Nov 4, 2005NJ

DT: THE CONTACT'S SON OWNS A VEHICLE THAT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHEN A FORD EXPEDITION CAUGHT ON FIRE AND CAUSED DAMAGE TO HER SON'S CAR. THIS HAPPENED ON 10-17-05. THE FIRE DEPT DETERMINED THE CAUSE OF THE FIRE WAS THE SCDS. ALSO, A POLICE REPORT WAS TAKEN. THIS WAS REPORTED TO CONTACT'S INSURANCE COMPANY. THE INSURANCE COMPANY STATED THE CONTACT NEVER RECEIVED A RECALL LETTER, THUS RELIEVING HIM OF ANY LIABILITY TO THE OTHER VEHICLES THAT WERE BURNED BECAUSE OF THIS INCIDENT. THE CONTACT'S SON DID NOT HAVE SUFFICIENT INSURANCE TO COVER THE DAMAGE DONE TO HIS VEHICLE. *AK UPDATED 11/29/2005 - THE COMPLAINANT SON OWNED A 1989 TOYOTA CELICA 2 DOOR WHICH WAS PARKED NEXT TO THE EXPEDITION WHEN IT CAUGHT ON FIRE. *NM

Engine and Engine Cooling
Filed Nov 4, 2005118,000 milesTX

TRAVELING @ 65 MPH AND LOUD BANG. ENGINE LOST POWER AND WAS EXTREMELY LOUD. WAS TOLD BY AUTHORIZED FORD DEALER THAT THE SPARK PLUG HAD BLOW OUT OF THE CYLINDER. THE TRUCK WAS NOT FIXED. FORD WANTED $5000 FOR NEW ENGINE OR $4200 TO REBUILD MINE. 1997 EDDIE BAUER EXPEDITION. *JB

Service Brakes, Hydraulic
Filed Oct 27, 200572,070 milesAR

1997 FORD EXPEDITION BRAKES FAILED DURING A FORCED EVASIVE MANEUVER TO AVOID A HEAD ON COLLISION. *TS *SC

Vehicle Speed Control › Cruise ControlFire
Filed Oct 26, 2005130,000 milesIN

DT:THE CONTACT STATED VEHICLE CAUGHT FIRE WHILE DRIVING. HE RECEIVED RECALL 05V388000 CONCERNING VEHICLE SPEED CONTROL:CRUISE CONTROL. SMOKE WAS COMING FROM THE AIR VENTS. HE STOPPED THE VEHICLE, TRIED TO PUT THE VEHICLE INTO PARK AND IT WOULD NOT GO. HE PUT THE VEHICLE IN NEUTRAL, TURNED VEHICLE OFF, AND THEN WAS ABLE TO PUT INTO THE PARK POSITION. THE AUTOMATIC DOOR LOCKS WOULD NOT WORK . THE CONTACT HAD TO BREAK THE WINDOW AND UNLOCK THE DOOR WITH THE KEY TO GET OUT OF THE VEHICLE. HE WAS ABLE TO PULL THE HOOD LATCH, AND WHEN THE HOOD OPENED, THERE WAS A BIG CLOUD OF BLACK SMOKE AND THEN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND A REPORT WAS TAKEN. THE FORD INVESTIGATOR DETERMINED THAT THE EXTENT OF THE FIRE WAS SEVERE. HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WILL NOT OFFER ANY RESTITUTION. *AK

Engine and Engine Cooling › Engine
Filed Oct 12, 2005OH

DT: THE CONTACT STATED THAT THE 1997 FORD EXPEDITION BLEW OUT PLUG A SPARK PLUG IN THE ENGINE AND STRIPPED THE HEAD AND THE COIL. THIS HAPPENED WHILE DRIVING AT 35 MPH. THE CONTACT HAS BEEN IN CONTACT WITH FORD, AND THEY TOLD HIM TO TAKE THE TRUCK TO THE DEALER AND CALL THEM BACK. THE DEALERSHIP DID A DIAGNOSTIC TESTING , AND SAID THAT IT WOULD TAKE $4,850.00 TO REPAIR THE ENGINE. WHEN THE CONTACT CALLED FORD BACK THE PERSON TO WHOM THE CONTACT TALKED TO DID NOT UNDERSTAND WHY HE WAS CALLING THEM BACK. THE CONTACT SPOKE TO TWO DIFFERENT PEOPLE AND THEY DID NOT KNOW WHAT HE WAS TALKING ABOUT. THE CONTACT SAID THAT HE PLANNED TO FIX THE TRUCK WHEN HE HAS THE MONEY AVAILABLE.*AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 12, 200597,750 milesVA

THE BRAKE LINES RUPTURE WITH NO WARNING. THE VEHICLE HAS ABSOLUTELY NO BRAKES. THE BRAKE PEDAL GOES STRAIGHT TO THE FLOOR. IF IN TRAFFIC, THIS BRAKE LINE RUPTURE COULD CAUSE SERIOUS INJURY OR DEATH. BRAKE LINES HAD TO BE REPLACED. *NM

Steering › Linkages › Tie Rod Assembly
Filed Oct 11, 200595,000 milesNJ

MY 1997 FORD EXPEDITION 4X4 WITH 95,000 MILES JUST EXPERIENCED A FAILURE IN THE DRIVERS SIDE TIE-ROD. THE INNER TIE-ROD END SHREDDED WHERE IT CONNECTS TO THE CENTER LINK. *JB

Vehicle Speed Control › Cruise ControlFire
Filed Sep 28, 2005250,000 milesMD

DT: FORD CAUGHT FIRE ON SEPTEMBER 16, 2005, CONTACTED FORD, THEY SAID VEHICLE WAS INCLUDED IN THE RECALL, HOWEVER, THEY SAID IT WAS SO SEVERELY DAMAGED THAT THEY COULD NOT TELL WERE IT STARTED. AS A RESULT, THEY HAD TO DENY THE CLAIM. THE VEHICLE HAD BEEN SITTING FIVE TO TEN MINUTES BEFORE IT CAUGHT ON FIRE. THERE WAS NO FOREWARNING, AND NO NOISE WAS HEARD BEFORE THIS HAPPENED. *AK

Vehicle Speed Control › Cruise ControlFire
Filed Aug 30, 2005222,000 milesNY

DT: CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE LAST NIGHT. SHE HAD DRIVEN THE VEHICLE APPROXIMATELY 1 HOUR PRIOR TO THE VEHICLE CATCHING ON FIRE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE THE CONSUMER SMELLED AN ELECTRICAL ODOR. THERE WAS A FIRE UNDERNEATH THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO A SERVICE DEALER. THEY INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONSUMER SEARCHED THE NHTSA WEBSITE TO SEE WHETHER THERE WAS AN OPEN INVESTIGATION FOR THIS VEHICLE'S MAKE/MODEL, AND YEAR. *AK

Vehicle Speed Control › Cruise ControlFire
Filed Aug 29, 2005CA

DT: ON AUGUST 15, 2005 THE CONTACT WAS AT WORK WHEN HE WAS ALERTED BY SECURITY THAT HIS 1997 FORD EXPEDITION WAS ON FIRE. HE WENT OUTSIDE TO SEE WHAT WAS GOING ON AND DISCOVERED VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT HAD ALREADY ARRIVED AND PUT OUT THE FIRE. THE FIRE DEPARTMENT ADVISED THE CONTACT THAT IT WAS AN ELECTRICAL FIRE. A FIRE REPORT WAS TAKEN, BUT THE CONTACT HAD NOT REVIEWED IT YET. THE FIRE WAS MOST SEVERE IN THE ENGINE COMPARTMENT IN FRONT OF WHERE THE DRIVER SAT. THE FIRE STARTED NEAR THE MASTER CYLINDER. THE CONTACT WAS AWARE OF THE INVESTIGATION INTO CRUISE CONTROL SWITCH, EA05005, AND BELIEVED THIS WAS THE CAUSE OF THE FIRE. THE CONTACT WAS CONCERNED BECAUSE THIS VEHICLE WAS PARKED NEAR OTHER VEHICLES AND IT COULD DO DAMAGE TO THE OTHER VEHICLES. IF THE VEHICLE BURNED WHILE AT HOME THERE COULD HAVE BEEN DAMAGE TO THE CONTACTS HOME OR INJURIES TO FAMILY. THE VEHICLE WAS TOTALED. *AK

Electrical System › Ignition
Filed Aug 25, 2005115,000 milesCO

SPARK PLUG #6 BLEW OUT OF THE CYLINDER HEAD. RESULTED IN BEING STRANDED ON THE ROAD AND IMPEDING THE FLOW OF TRAFFIC. DEALER WAS NOT HELPFUL REGARDING REPAIR.

Vehicle Speed Control › Cruise ControlFire
Filed Aug 15, 2005113,000 milesPA

DT: THE CONSUMER STATED 1997 FORD EXPEDITION. CAUGHT ON FIRE. THE FIRE STARTED UNDER THE HOOD, AND WAS IN THE CRUISE CONTROL AREA. THE VEHICLE WAS PARKED AND TURNED OFF. THE DRIVER EXITED THE VEHICLE ABOUT THREE MINUTES EARLIER. THERE WAS NO SMOKE BEFORE THIS. THE DRIVER HAD NOT USED THE CRUISE CONTROL THAT DAY. THE TRUCK HAD DRIVEN FINE EARLIER. THE VEHICLE WAS MOVED FROM THE FIRE LOCATION BY THE FORD DEALERSHIP. THE VEHICLE IS CURRENTLY AT THE FORD DEALERSHIP. THE CONSUMER HAS A FIRE REPORT WHICH STATED THAT THERE WAS NO LEAKAGE. THERE WAS NO INSURANCE ON THE VEHICLE. NO INJURIES WERE REPORTED. EVERYTHING ON THE DASHBOARD WAS NORMAL. THE CONSUMER THOUGHT THAT IT WAS THE CRUISE CONTROL BECAUSE OF THE FIRES LOCATION AND THE WHEEL WELL. ALSO, THE VEHICLE WAS REGULARLY MAINTAINED . WHILE ON FIRE BYSTANDERS THAT TOOK PICTURES. THE CONSUMER HAS BEEN ADVISED TO REVIEW THE NHTSA WEBSITE AND SUBMIT THE PICTURES TO ODI.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Aug 1, 2005165,000 milesNY

DT: ON JUNE 27, 2005 WHILE DRIVING ABOUT 65 MPH THE CONSUMER HEARD A NOISE. AND UPON STOPPING, THE CONSUMER NOTICED THE SPARE TIRE FELL OFF. NO DAMAGE TO THE VEHICLE WAS REPORTED. THE CABLE BROKE COMPLETELY OFF, AND THE TIRE WAS GONE. OWNER CALLED FORD, AND THEY WERE NOT CONCERNED.*AK THE BRAKE LINE RUPTURED. *JB

Vehicle Speed Control › Cruise ControlFire
Filed Jul 22, 2005152,000 milesTX

ON 13 JULY 2005, I PARKED MY 1997 FORD EXPEDITION AT A CO-WORKERS HOME. WE LEFT FOR WORK IN HIS VEHICLE. 45 MINUTES LATER, I RECEIVED A TELEPHONE CALL FROM HIS SPOUSE. SHE STATED MY VEHICLE WAS ON FIRE AND THE SCHERTZ FIRE DEPARTMENT HAD RESPONDED. THE VEHICLE WAS A TOTAL LOSS. THE DEPUTY FIRE MARSHALL, TERRY AIKMAN, OPINED THE IGNITION POINT OF THE FIRE WAS AT THE CRUISE CONTROL CIRCUITS. I CONTACTED FORD MOTOR COMPANY WHO RESPONDED WITH A LETTER. THE LETTER SAID FORD REGRETTED MY LOSS BUT COULD NOT HELP BECAUSE THE VEHICLE WAS NOT CURRENTLY ON THEIR RECALL LIST.

Electrical SystemFire
Filed Jul 18, 200598,569 milesAL

DT: FORD EXPIDITION CAUGHT FIRE THIS PAST SATURDAY ON JULY 16, 2005. NO KEYS WERE IN IGITION, IT HAD BEEN SITTING FOR ABOUT 5 MINUTES, GOT IN AND BEGAN TO DRIVE IT, BACKED IT UP AND SMELLED SOMETHING FUNNY, SO LEFT IT THERE. THE FIRE DEPARTMENT HAD A HARD TIME PUTTING OUT THE FIRE. THEY SAID FIRE WAS SO BAD THEY COULDN'T DETERMINE WHAT STARTED IT OR WHERE IT STARTED FROM. COULDN'T EVEN TELL THERE WAS AN ENGINE IN THE TRUCK. IT BURNT THE FRONT OF THE VEHICLE. CONTACTED DEALER, THEY SAID THERE WAS NOTHING THEY COULD DO. . AT THIS POINT HAVE NOT CONTACTED THE MANUFACTURER.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Ford Expedition → · Every Expedition year → · How the figures are calculated →