Page 3 of 18 · complaints 101–150 of 853

1997 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Engine and Engine Cooling › Engine
Filed Oct 8, 2008WA

1997 FORD EXPEDITION--ALUMINUM HEADS ARE ENGINEERED INCORRECTLY. THE PROBLEM IS THE SPARK PLUG RECESS BORE IS TO THIN, THE SPARK PLUG DOES NOT HAVE ENOUGH MATERIAL TO PROPERLY SEAT IN THE HEAD AND AFTER AWHILE THE PLUG WILL BACK OUT. THE PRESSURE FROM THE COMBUSTION WILL EVENTUALLY BLOW THE PLUG OUT. THIS WILL LEAD TO COSTLY DAMAGE TO FUEL INJECTION DAMAGE, PISTON, INTAKE MANIFOLD, ETC. THE PROBLEM IS RANGING FROM 96' TO 2005 TRITON ENGINES. FORD WILL NOT HELP YOU NOR WILL THE ENGINE MANUFACTURER UNTIL SOMEONE DIES! REPAIRING THIS PROBLEM...... LOW COST-HEILI COIL INSERT $100 TO $1000 DEPENDING ON YOUR SERVICE TECH. OR A COMPLETE HEAD REPLACEMENT (STEEL HEADS) $3000 TO $5000. *TR

Service Brakes, Electric
Filed Oct 8, 2008136,000 milesOR

INITIALLY, WHILE APPLYING THE BRAKES ON DRY PAVEMENT, THE ABS WOULD ENGAGE INTERMITTENTLY. THE FRONT BRAKES WERE REPLACED AFTER THIS HAPPENED. UNFORTUNATELY, IT CONTINUED TO OCCUR INTERMITTENTLY. AFTER WHICH, THE ABS LIGHT WOULD LIGHT UP. THE REAR ABS SENSOR WAS REPLACED AND IT STILL CONTINUED TO HAPPEN, BUT THE BRAKE PEDAL WOULD BE HARD INITIALLY BUT COULD BE PUSHED THROUGH. A BEARING WAS REPLACED ON THE FRONTEND. THE ABS WOULD CONTINUE TO ENGAGE RANDOMLY. NOW, AFTER THE VEHICLE HAS BEEN DRIVEN, THEN SAT FOR 15-30 MINUTES, AND THEN DRIVEN AGAIN, THE ABS WILL ENGAGE--BUT THEN THE BRAKE PEDAL IS VERY HARD AND DIFFICULT TO PUSH. THE ABS LIGHT COMES ON. OUR MECHANIC IS NOW USING HIS "TECH HOTLINE" TO LEARN HOW TO FIX THIS. *TR

Engine and Engine Cooling › EngineFire
Filed Oct 7, 200896,000 milesNJ

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE. SHE PULLED TO THE SIDE OF THE ROAD AND INSPECTED UNDERNEATH THE VEHICLE AND HOOD. THE CONTACT SMELLED A BURNING ODOR UNDERNEATH THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO A DISCONNECTED SPARK PLUG IN THE ENGINE. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 96,000.

Engine and Engine Cooling
Filed Sep 22, 2008165,000 milesPA

1997 FORD EXPEDITION WITH A 5.4 L V-8. SPARK PLUG BLEW OUT OF CYLINDER HEAD. HAVE READ THIS IS COMMON PROBLEM BUT TO THIS DATE FORD HASN'T HAD TO RECALL TO REPAIR THE DEFECTIVE CYLINDER HEADS. *TR

Power Train › Automatic Transmission
Filed Sep 17, 2008137,000 milesOK

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED OUT OF THE PARK POSITION. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 137,000.

Vehicle Speed ControlFire
Filed Sep 14, 200872,000 miles00

CAR BURNED DOWN AT 2:15 AM IN GARAGE BECAUSE OF CRUISE CONTROL ON 21 MARCH 2007 AND SET CAR NEXT TO IT LINCOLN TOWN CAR AND GARAGE AND ROOMS ABOVE ON FIRE, DAMAGE ROUGHLY 380,000.-$, RECALLS ONLY WAS OFFICIAL IN AUG 2007 SINCE CNN REPORT. *TR

Vehicle Speed ControlFire
Filed Sep 10, 2008NC

1997 FORD EXPEDITION CAUGHT FIRE TODAY 09-09-2008. THE VEHICLE HAD BEEN PARKED FOR SEVERAL HOURS, NO KEY IN IGNITION. FIRE DEPARTMENT TOLD ME TO CHECK ON THE RECALLS, I DID & IT HAD A FIRE RECALL ON THE MAKE, MODEL & YEAR OF THE VEHICLE I DID OWN. IT IS SALVAGE NOW. *TR

Vehicle Speed ControlFire
Filed Sep 1, 2008179,105 milesCA

I HAD DROVE TO MY MOTHERS HOUSE ON 8/27/08 AND PARKED IN THE STREET. AFTER 15 MINUTES OF VISITING WITH HER I HEARD THE ALARM GOING OFF, AND WENT TO SEE WHAT IT WAS,ONLY TO FIND MY VEHICLE ON FIRE. THE FIRE DEPT. PUT OUT THE FIRE, BUT IT WAS TO LATE. THE VEHICLE WAS A TOTAL LOSS. *TR

Power Train › Automatic Transmission
Filed Aug 28, 2008107,000 milesUT

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO PARK, EVEN THOUGH THE GEAR SHIFT SELECTOR INDICATED THAT IT WAS IN PARK. AS A RESULT, SHE EXPERIENCES UNINTENDED VEHICLE MOVEMENT. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)). THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 107,000.

Engine and Engine Cooling › Engine
Filed Aug 19, 2008230,000 milesTN

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE SPARK PLUGS ARE BEING BLOWN OUT OF THE ENGINE HEAD. THE SPARK PLUGS HAVE BEEN REPLACED TWICE. ALL THE REPAIRS TO THE VEHICLE HAVE BEEN PERFORMED BY THE CONTACT BECAUSE THE DEALER COULD NOT GUARANTEE SUCCESSFUL RESULTS. THE CURRENT MILEAGE WAS 239,000 AND FAILURE MILEAGE WAS 230,000.

Engine and Engine Cooling › Engine
Filed Jul 18, 2008100,000 milesNY

IN A MATTER OF 9 MONTHS, MY 1997 FORD EXPEDITION HAS MISFIRED AND BLOWN OUT SPARK PLUG 4 TIMES NOW. HAS COST ME OVER $3,000 IN REPAIRS. THE LAST TIME IT HAPPENED MY TRUCK SMELLED LIKE FIRE, BUT NEVER IGNITED. MY CHECK ENGINE LIGHT IS NOW ON FOR A 5TH TIME, THE TRUCK IS MISFIRING AGAIN AND IT IS ONLY A MATTER OF TIME BEFORE ANOTHER BLOWOUT OCCURS. *TR

Latches/Locks/Linkages
Filed Jul 14, 2008NV

1997 FORD EXPEDITION. REAR CHILD DOOR LOCKS. ONE SIDE EVENTUALLY LOCKS BY ITSELF. REAR OCCUPANTS CANNOT GET OUT,MUST OPEN DOOR FROM OUTSIDE. DEALER SAID NOTHING WRONG WITH IT AND NO RECALL. AFTER 8 YEARS MY KIDS DID NOT REQUIRE THEM AND I TIED THEM OPEN WITH WIRE. *TR

Engine and Engine Cooling
Filed Jul 1, 2008127,502 milesWA

1997 FORD EXPEDITION, 5.4 V8. DRIVING ABOUT 25 MPH WHEN A SPARK PLUG BLUE OUT. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED WHEN MY WIFE WAS DRIVING. MY MECHANIC IS GOING TO USE A HELICOIL KIT TO REPAIR THE THREADS. I WAS OUT OF TOWN FOR THE FIRST INCIDENT AND DO NOT KNOW WHAT WAS DONE TO REPAIR THE PROBLEM THE FIRST TIME. *TR

Latches/Locks/Linkages
Filed Jun 30, 200890,000 milesTX

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE CHILD SAFETY LOCK WAS DEFECTIVE. HIS CHILDREN ARE AT THE AGE WHERE THEY SHOULD BE ABLE TO UNLOCK THE DOOR FROM INSIDE THE PASSENGER COMPARTMENT, WITHOUT THE CONTACT HAVING TO OPEN THE DOOR FROM THE OUTSIDE. THE MANUFACTURER TOOK A COMPLIANT; HOWEVER, THEY STATED THAT THEY DID NOT HAVE ENOUGH COMPLAINTS TO ISSUE A RECALL. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 197,000.

Fuel System, OtherFire
Filed Jun 21, 2008130,000 milesDE

MY TRUCK CAUGHT ON FIRE WHEN I WAS TAKING MY GRANDCHILDREN HOME I LATER FOUND OUT THAT IT WAS THE FUEL RAIL THAT CAUGHT FIRE WHILE DRIVING THE NIGHT IT HAPPEN I HAD IT TOWED HOME. *TR

Structure
Filed Jun 17, 2008130,000 milesTN

THE CHILD SAFETY DOOR LOCKS ON THE REAR DOORS OF OUR 1997 FORD EXPEDITION WILL GRADUALLY MOVE THEMSELVES FROM THE OFF TO THE ON POSITION, PREVENTING THE REAR PASSENGERS FROM BEING ABLE TO EXIT WITHOUT SOMEONE OPENING THE DOOR FROM THE OUTSIDE. HAVE ATTEMPTED TO TAPE THE LOCKS IN THE OFF POSITION, BUT THIS HAS NOT WORKED. *TR

Vehicle Speed ControlFire
Filed Jun 16, 2008185,000 milesAZ

MY 1997 FORD EXPEDITION CAUGHT FIRE IN THE MIDDLE OF THE NIGHT EVIDENTLY TO A FAULTY CRUISE CONTROL AND I NEVER GOT A NOTICE ON IT FROM FORD. I LOST MY CAR AND IF I HAD PARKED IT INTO THE GARAGE LIKE I NORMALLY DUE MY WHOLE FAMILY WOULD BE DEAD! *TR

Service Brakes, Hydraulic
Filed Jun 10, 2008113,000 milesNJ

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE AND THE BRAKE PEDAL NEARLY TOUCHED THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT WAS ABLE TO STOP THE VEHICLE; HOWEVER, THE STOPPING DISTANCE HAD DOUBLED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE BRAKE LINE WAS EXTREMELY RUSTED AND HAD A PINHOLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 113,000.

Vehicle Speed Control › Cruise Control
Filed Jun 9, 200829,000 milesCA

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS A DEFECT RECALL ON THE CRUISE CONTROL UNIT IN HIS VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE SERVICED FOR THE RECALL REPAIR. AFTER THE REPAIR WORK WAS PERFORMED, THE CRUISE CONTROL DEVICE DID NOT OPERATE. THE CONTACT STATED THAT THE CRUISE CONTROL WAS OPERATING NORMALLY PRIOR TO THE REPAIR. THE AUTHORIZED DEALER STATED THAT THE CRUISE CONTROL NEEDED TO BE REPLACED. THE CONTACT WAS DISPLEASED ABOUT THE ADDITIONAL COSTS NEEDED FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 29,000.

Latches/Locks/Linkages
Filed May 12, 200854,000 milesPA

THERE IS A SAFETY DEFECT WITH THE CHILD SAFETY LOCKS ON THE REAR DRIVERS SIDE AND PASSENGER SIDE DOORS OF MY 1997 FORD EXPEDITION. THE CHILD SAFETY LOCKS WILL GRADUALLY MOVE THEMSELVES FROM THE OFF POSITION TO THE ON POSITION AS VEHICLE IS DRIVEN AND DOORS ARE OPENED AND CLOSED. THE PASSENGER(S) OCCUPYING THE REAR SEAT WILL BE UNABLE TO OPEN THEIR DOORS WITHOUT HELP FROM SOMEONE OUTSIDE THE VEHICLE. THE PROBLEM STARTED ABOUT 5 YEARS AGO AND IS USUALLY NOTICED MORE OFTEN WHILE WE ARE TRAVELING AND OUR TEENAGE SONS ARE GETTING IN AND OUT OF THE VEHICLE FOR REST STOPS, ETC. *TR

Latches/Locks/Linkages › Doors › Latch
Filed May 8, 2008DC

LETTER FROM CONGRESSMAN ON BEHALF OF CONSTITUENT, REGARDING A SAFETY DEFECT WITH CHILD SAFETY LOCKS ON THE REAR DOOR OF HIS 1997 AND 2000 FORD EXPEDITIONS. *NJ THE CONSUMER OWNS THE 1997 FORD EXPEDITION AND HIS WIFE OWNS THE 2000 FORD EXPEDITION. THE CONSUMER STATED ON BOTH VEHICLES, AFTER 3 OR 4 OPERATIONS OF THE REAR DOOR INSIDE INSIDE HANDLES, THE CHILD SAFETY LOCKS WILL GRADUALLY MOVE THEMSELVES FROM THE OFF POSITION TO THE ON POSITION. THE NEXT PASSENGER THAT OCCPIES THE REAR SEAT, WHO ATTEMPTS TO OPEN THE REAR DOOR WILL BE LOCKED INSIDE UNTIL SOMEONE OPENS THE REAR DOOR FROM THE OUTSIDE. *JB

Electrical System › Ignition
Filed Apr 22, 2008147,000 milesPA

VIOLENT SPARK PLUG BLOW OUT FROM ENGINE BLOCK, A REGULAR, YET IGNORED, PROBLEM WITH FORD ENGINES. *TR

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 12, 200896,000 milesCA

SPARK PLUG ON MY 97 FORD EXPEDITION BLOW OUT. THE ENGINE IS A TRITON 5.4L. IT HAPPENED WHILE I WAS DRIVING ON RESIDENTIAL STREET AT 30 MILES PER HOUR. *TR

Vehicle Speed Control › Cruise ControlFire
Filed Apr 10, 2008160,000 milesNC

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT AWAKENED TO FIND HIS VEHICLE ENGULFED IN FLAMES AT HIS RESIDENCE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. AN INVESTIGATOR FROM THE FIRE DEPARTMENT STATED THAT THE FIRE APPEARED TO HAVE ORIGINATED FROM THE CRUISE CONTROL, BUT MORE CONCLUSIVE EVIDENCE WAS NEEDED TO SUPPORT THAT HYPOTHESIS. THE VEHICLE WAS COMPLETELY DESTROYED AND THE CONTACT'S HOME SUSTAINED SEVERE PROPERTY DAMAGE IN EXCESS OF $100,000. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS PICTURES. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE CURRENT AND FAILURE MILEAGES WERE 160,000.

Engine and Engine Cooling
Filed Apr 8, 2008160,000 milesWI

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 55 MPH, A SPARK PLUG EJECTED FROM THE CYLINDER. THE VEHICLE THEN MAKE A LOUD NOISE AND SHUT DOWN COMPLETELY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT WOULD ONLY ADVANCE APPROXIMATELY FIVE MILES AFTERWARDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY WANTED TO REPLACE THE HEAD AT THE COST OF $2,000. HE CONSULTED FORD MOTOR COMPANY, BUT HAS NOT YET RECEIVED A RESPONSE. THE CURRENT MILEAGE IS 172,000 AND FAILURE MILEAGE WAS 160,000. UPDATED 6/2/08 *CN UPDATED

Vehicle Speed Control › Cruise Control
Filed Apr 1, 2008AZ

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN 2005. SINCE THAT TIME, SHE HAS RECEIVED MORE THAN FOUR ADDITIONAL NOTICES. SHE PLANS TO HAVE THE SPEED CONTROL DISCONNECTED ON APRIL 2, 2008. SHE HAS ATTEMPTED TO HAVE THE RECALL REPAIR PERFORMED ON SEVERAL OCCASIONS, BUT IS CONTINUALLY INFORMED THAT THE PART IS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 198,000.

Electrical SystemFire
Filed Mar 3, 2008NY

START MY TRUCK AS USUAL EVERY MORNING TO LET IDLE BEFORE I GO TO WORK. 5 TO 10 MIN. *TR

Suspension › Rear
Filed Feb 11, 2008MO

FIRST COMPLAIN: REAR END DIFFERENTIAL PROBLEM - FORD SAFETY RECALL NO. 96S60 EXPLAINS THAT 1997 FORD EXPEDITIONS REAR AXLE TRACK BAR CAN SEPERATE FROM THE FRAME DUE TO MISSING WELDS OR A WELD PATTERN THAT IS NOT FULLY COMPATIBLE WITH THE DESIGN LEVEL OF THE BRACKET. THIS RECALL STATES THAT FORD IS RESPONSIBLE FOR THE REPAIR OF THIS DEFECT FROM 12/1996 FORWARD, REGARDLESS OF THE AGE, MILEAGE, OR OWNERSHIP. THIS DID HAPPEN TO MY VEHICLE AND I DID CONTACT FORD, AND THEY WILL NOT REPAIR THIS. *TR

Wheels › Lugs/Nuts/Bolts/StudsCrash
Filed Feb 11, 2008158,000 milesMO

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 25 MPH, THE FRONT DRIVER SIDE TIRE DISENGAGED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE CURB. THE MECHANIC STATED THAT THE LUGS WERE STRIPPED AND COULD HAVE CAUSED THE FAILURE. THERE IS A RECALL FOR THE WHEELS: LUGS/NUTS/BOLTS (NHTSA CAMPAIGN ID # 98V095000) HOWEVER, THE DEALER STATED THAT HER VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, SHE HEARD A CLINKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR AXLE TRACK BAR BRACKET SEPARATED FROM THE FRAME. THERE IS A RECALL FOR THE SUSPENSION: REAR (NHTSA CAMPAIGN # 96V252000) HOWEVER, THE DEALER STATED THAT HER VIN WAS NOT INCLUDED. IN ADDITION, WHILE DRIVING 55 MPH, THE SPARE TIRE DISENGAGED WITHOUT WARNING. AS OF FEBRUARY 11, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE FOR THIS FAILURE. THE FAILURE MILEAGE WAS 158,000 AND CURRENT MILEAGE WAS 160,000. UPDATED 03-11-08 *BF UPDATED 03/11/08 *TR

Electrical System › Wiring › Front UnderhoodFire
Filed Jan 14, 2008CA

ON DECEMBER 6 2005 MY 1997 FORD EXPEDITION CAUGHT FIRE AROUND 2:30 A.M. THE VEHICLE WAS OFF AND WE WE'RE ASLEEP. THE POLICE HAD TO CALL MY HOME AND AWARE ME OF THE FIRE AND ASK ME TO EVACUATE MY RESIDENCE BECAUSE SOMEONE HAD REPORTED THE FIRE OUTSIDE MY HOME. PART OF MY HOME WAS ALSO DAMAGED. *TR

Vehicle Speed Control › Accelerator Pedal
Filed Jan 4, 2008175,000 milesCO

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR OF THE VEHICLE. THE VEHICLE ACCELERATED TO 70 MPH. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 175,000. UPDATED 01-29-08. *KB UPDATED 01/29/08 *TR

Engine and Engine Cooling › Engine
Filed Jan 3, 2008122,000 milesMD

SPARK PLUG FAILURE AND DAMAGE ON 97 EXPEDITION.*CN

Structure › Body › Hood
Filed Dec 20, 2007130,000 milesCA

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE IT WAS RAINING, WATER BEGAN TO DRIP ON THE DRIVER'S LEG. THE WATER CAME FROM UNDER THE DASHBOARD ON THE DRIVER'S SIDE. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE WATER ENTERED THROUGH THE AIR VENT DUCT LOCATED OUTSIDE THE VEHICLE BY THE WINDSHIELD. THE STEREO AND INSTRUMENT PANEL MALFUNCTIONED WHILE THE VEHICLE WAS PARKED. THE CONTACT SMELLED SOMETHING BURNING. THE VEHICLE WOULD NOT RESTART. THE MANUFACTURER STATED THAT THE VENT DUCT NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.

Exterior Lighting
Filed Dec 12, 2007170,000 milesTX

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE CONTACT'S VISIBILITY IS IMPAIRED BECAUSE THE HEADLIGHTS DO NOT SHINE BRIGHTLY. THE DEALER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06E060000 (EXTERIOR LIGHTING). HE HAS NOT MADE ANY REPAIRS TO THE EXTERIOR LIGHTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000 AND CURRENT MILEAGE WAS 174,000.

Vehicle Speed ControlFire
Filed Dec 5, 2007120,000 milesNY

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR TEN MINUTES. THE VEHICLE WAS IN THE OFF POSITION AND THE KEYS WERE NOT IN THE VEHICLE. PRIOR TO THE FIRE, THE VEHICLE HAD ONLY BEEN DRIVEN ONE MILE. THE SIDING ON THE NEIGHBORING HOME WAS BURNED COMPLETELY. THE VEHICLE WAS COMPLETELY DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE MANUFACTURER IS EXPECTED TO SEND HIM INFORMATION IN THE NEXT FEW BUSINESS DAYS. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

Engine and Engine CoolingFire
Filed Nov 5, 2007110,000 milesCA

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT HIS VEHICLE CAUGHT FIRE. THE ENGINE AND HOOD BURNING WERE ABLE TO CONTROL THE FIRE. A FIRE REPORT WAS FILED. THE MANUFACTURER IS AWARE OF THE FAILURE, BUT THERE ARE NO RECALLS AVAILABLE. THEY ADVISED THE CONTACT TO HAVE THE INSURANCE COMPANY PERFORM AN INVESTIGATION. THE CURRENT AND FAILURE MILEAGES WERE 110,000.

Electrical SystemFire
Filed Oct 18, 2007150,000 milesNY

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE FRONT DRIVER SEAT. SHE REMOVED HER DAUGHTERS FROM THE REAR SEATS AND WHEN SHE RETURNED, THE FRONT OF THE VEHICLE WAS ENGULFED IN SMOKE AND THE FRONT SEAT WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE VEHICLE IS CURRENTLY AT THE SAME LOCATION. THE CURRENT AND FAILURE MILEAGES WERE 150,000.

Steering › Gear Box › Shaft Sector
Filed Oct 17, 2007230,796 milesCO

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING BETWEEN 10-60 MPH, THE POWER STEERING BECAME RESISTANT. THE REPAIR SHOP STATED THAT THE STEERING GEAR BOX SHAFT FAILED. THE FAILURE HAS BEEN CONTINUOUS AND IS BECOMING WORSE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V196000 (STEERING:GEAR BOX:SHAFT SECTOR). THE CURRENT AND FAILURE MILEAGES WERE 230,796. THE CONSUMER STATED FEELS THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL PREVIOUSLY LISTED. UPDATED 11/06/07 *TR

Vehicle Speed Control › Cruise Control
Filed Sep 14, 2007AZ

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT WAS DISSATISFIED THAT THE PARTS TO REPAIR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL) WOULD BE UNAVAILABLE UNTIL 2008. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS UNABLE TO SCHEDULE AN APPOINTMENT TO HAVE THE REPAIR PERFORMED. HE HAS BAD KNEES AND CANNOT DISCONNECT THE CRUISE CONTROL. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 120,000.

Structure
Filed Aug 28, 200780,034 milesNC

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FINISH ON THE REAR OF BOTH EXTERIOR SIDE MIRRORS IS PEELING. HE CAN SEE THE PRINTED CIRCUIT BOARD AS A RESULT OF THE FAILURE. THE DEALER STATED THAT THEY WILL REPAIR THE MIRRORS AT THE CONTACTS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE 80,034. UPDATED 09/26/07 *TR

Engine and Engine Cooling
Filed Aug 6, 200785,050 milesKY

SPARK PLUG BLEW OUT OF CYL. # 3 DUE TO LACK OF THREADS IN CYLINDER HEAD, OR LACK OF MATERIAL IN THAT LOCATION. THE TRITON V SERIES ENGINES HAVE AN INHERENT PROBLEM WITH BLOWING THE PLUGS OUT, IT WILL COST BETWEEN 2500- 4000 TO FIX ONE PLUG BLOW OUT, PUTTING IN INSERTS ONLY CAUSES THE REPAIR AGAIN AT A LATER DATE. WHEN IS THE GOVERNMENT GOING TO STEP IN AND SAY ENOUGH, THE PUBLIC HAS ALREADY. *TR

Vehicle Speed ControlFire
Filed Aug 3, 2007CA

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE PARKED HE HEARD THE SMOKE ALARM AND NOTICED THERE WAS SMOKE COMING FROM THE VEHICLE. HE LATER NOTICED THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE HOWEVER; THE FIRE DESTROYED THE VEHICLE, OFFICE FURNITURE AND PERSONAL ITEMS. AS OF AUGUST 3, 2007, THE CAUSE OF THE FIRE HAS NOT BEEN DETERMINED. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS AND MILEAGE INFORMATION WERE UNAVAILABLE. THE CONSUMER STATED ON AUGUST 30TH A FORENSICS EXPERT DETERMINED THE CAUSE OF THE FIRE TO BE THE CRUISE CONTROL SWITCH. THE CONSUMER STATED THE OWNER WAS NEVER NOTIFIED OF THE RECALL ON THE VEHICLE. UPDATED 12/12/07 *TR

Electrical System › Ignition
Filed Jul 30, 200788,695 milesTX

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. ON JULY 23, 2007, THE IGNITION SWITCH FAILED TO TURN AS THE CONTACT ATTEMPTED TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE IGNITION SWITCH CYLINDER NEEDED TO BE REPLACED. SHE WAS NOT INFORMED OF ANY RECALLS AT THAT TIME. UPON RETURNING HOME, THE CONTACT REALIZED THAT SHE HAD TWO DIFFERENT INVOICES; ONE STATED THAT THERE WAS A SAFETY RECALL ON THE VEHICLE AND THE OTHER CHARGED HER FOR THE RECALL REPAIR. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,695.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 19, 2007188,000 milesMD

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE DEALER INFORMED THE CONTACT THAT THE MANIFOLD BOLTS HAVE RUSTED OUT AND NEED TO BE REBUILT AND RE-DRILLED. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CONTACT HEARD A TICKING SOUND COMING FROM THE PASSENGER SIDE OF THE MOTOR DUE TO THE MANIFOLD RUSTING. THE NOISE CEASES WHEN THE VEHICLE HEATS UP. THE CURRENT MILEAGE IS 190,000 AND FAILURE MILEAGE WAS 188,000.

Air Bags › FrontalCrash1 injured
Filed Jul 18, 2007155,000 milesOK

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL AND SUFFERED INJURIES TO HIS HEAD. A POLICE REPORT WAS FILED. THE ROAD CONDITIONS WERE DRY. THE CURRENT AND FAILURE MILEAGES WERE 155,000. THE CONSUMER PROVIDED PICTURES OF THE VEHICLE. UPDATED 09/05/07 *TR UPDATED VIN. 09/05/07. *JB

Power Train
Filed May 18, 2007110,000 milesPA

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE FAILS TO START WHEN HE TURNS THE IGNITION AND THE POWER LOCKS FAIL TO OPERATE. THE VEHICLE HAS BEEN JUMP-STARTED AND TESTED AND ALL OF THE COMPONENTS APPEARED TO BE WORKING NORMALLY. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE FEATURE FAILS TO ENGAGE, ALTHOUGH THE INDICATOR ON THE INSTRUMENT PANEL ILLUMINATES. HE HAS NOT NOTIFIED A LOCAL DEALER OR THE MANUFACTURER BECAUSE THE FAILURES ARE INTERMITTENT. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 114,000 AND FAILURE MILEAGE WAS 110,000.

Vehicle Speed Control › Cruise ControlFire
Filed May 3, 2007200,000 milesTX

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE SUPERVISOR NOTIFIED THE CONTACT THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. THE FIRE WAS CAUSED BY THE CRUISE CONTROL DEACTIVATION SWITCH. THE FIRE MARSHALL STATED THAT THE ENGINE CAUGHT ON FIRE DUE TO THE CRUISE CONTROL FIRING OFF AND SPREADING TO THE ENGINE. THE VEHICLE WAS TOTALED. THE CURRENT AND FAILURE MILEAGE WERE 200,000. *AK

Electrical System
Filed Apr 16, 2007124,500 milesVA

IN 1998, MY 1997 FORD EXPEDITION BEGAN HAVING ELECTRICAL PROBLEMS. WINDOW LOCKS GOING UP AND DOWN ON THEIR OWN, RADIO PLAYING WHEN NO ONE WAS IN THE CAR, CLICKING FROM UNDER THE DASH, SEATBELT LIGHTS COMING ON WHEN SEATBELTS WERE BEING WORN, WIPERS WORKING ON THEIR OWN. I HAD THIS VEHICLE IN THE SHOP MULTIPLE TIMES FOR THESE ISSUES. AFTER HAVING HIS VEHICLE IN THE SHOP NUMEROUS TIMES TO NO AVAIL, I THREATENED A LAW SUIT IF SOMETHING WASN'T DONE. THE DEALERSHIP CALLED IN A CREW THAT THEY REFERRED TO AS THE RAIN DOCTORS. COME TO FIND OUT, THE WINDSHIELD WAS LEAKING ON THE GEM MODULE AND SHORTING OUT THE ELECTRICAL SYSTEM. THE VEHICLE WAS UNDER WARRANTY AT THAT TIME. NOW, IN 2007, I AM STILL DRIVING THE SAME 1997 EXPED. IN THE LAST FEW WEEKS, ALL THESE PROBLEMS HAVE STARTED ALL OVER AGAIN. THIS TIME, THE 4X4 CLUSTER LIGHTS COMING ON AND GOING OFF, CLICKING UNDER THE DASH AGAIN, HEATER COMING ON BY ITSELF WHEN CAR ISN'T RUNNING AND RUNNING THE BATTERY DOWN, BEEPING UNDER THE DASH ON PASSENGER SIDE, RADIO PLAYING ON ITS OWN. THE WHOLE SCENARIO HAPPENING ALL OVER AGAIN. I AM CURRENTLY PARKING THE VEHICLE 100 YARDS FROM MY HOUSE FOR FEAR IT MAY CATCH ON FIRE BY ITSELF AS I HAVE READ MANY, MANY INSTANCES IN WHICH THE 1997 EXPED. CAUGHT FIRE WHILE PARKED. THIS SHOULD BE A RECALL BY NOW. SEVERAL RECALLS ON THIS VEHICLE BUT ALL THESE WERE CHECKED OUT. HOWEVER, I CANNOT FOR THE LIFE OF ME UNDERSTAND WHY THIS LEAKY WINDSHIELD PROBLEM IS NOT BEING RECALLED. NOW TEN YEARS LATER, WHEN THIS P

Vehicle Speed ControlFire
Filed Apr 2, 2007100,003 milesOH

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. APPROXIMATELY 20 MINUTES AFTER PARKING THE VEHICLE,THE CONTACT DISCOVERED THAT THE VEHICLE WAS BURNING UNDER THE HOOD. THE ENTIRE VEHICLE WAS DESTROYED. THIS VEHICLE WAS INCLUDED IN RECALL # 05V388000. THE CURRENT AND FAILURE MILEAGE WERE 100,003.*AK

Electrical System › Wiring › Interior/Under Dash
Filed Mar 30, 2007OK

I'M HAVING SERIOUS ELECTRICAL PROBLEMS WITH MY 1997 FORD EXPEDITION. DURING HEAVY RAINS THE TRUCK WILL NOT START, WHEN I DO GET IT RUNNING THE DASH LIGHTS FLASH OFF AND ON. THE TRUCK STOPS RUNNING IN THE MIDDLE OF TRAFFIC. CLICKING NOISES ARE COMING FROM THE DASH, THE OVERDRIVE LIGHT FLASHES OFF AND ON THE DOORS WANT LOCK. I'M CONCERNED FOR MY FAMILIES SAFETY. A POSSIBILITY OF THE TRUCK CATCHING ON FIRE. FORD NEEDS TO DO A RECALL ON THE VEHICLES. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Ford Expedition → · Every Expedition year → · How the figures are calculated →