2020 Ford Escape complaints

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door hinge fractured and there was an abnormal clicking sound coming from the front door. The contact stated that three spot wells needed to secure the door had fractured. The vehicle was not taken to a dealer to be inspected. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made abnormal grinding and cracking sounds while opening. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door hinges were corroded and that the door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 23,000.

Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

The contact owns a 2020 Ford Escape. The contact stated that after refueling, the contact stated that the fuel economy was abnormal. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer related the failure to manufacturer Customer Satisfaction Program Number: 22N18 - High pressure Fuel Injectors (Fuel System, Gasoline). The contact was advised by the dealer that the vehicle was not covered under the Manufacturer Satisfaction Program. The manufacturer was informed of the failure. The failure mileage was approximately 21,000.

SSM 51553. My vehicle has a known problem with the left front door that has been reported by many other car owners. It presents with a cracked or broken spot weld in the left front door at the check arm attachment point in the vehicle assembly. The wider is also impacted as it will only open approximately 5 inches. A door assembly replacement at the cost of $2100 has been recommended. I contacted Ford and was initially told that they would assist with replacement costs. After two weeks, we were told that we could save paperwork in case a recall was made on this part but there was nothing else they could do to help.

Driver door check broke. Ford is fixing my car right now, however not without $1000s of dollars. My safety was put at risk because I could have severely injured someone with the door flinging open and I could have had even more damage. I have read online that Ford is investigating this issue, however no recall was made. No warning lights appeared.

Front left drivers door hinge check arm attachment welds have broken causing a terrible noise and making it hard to close the door. It hasn't been reproduced or confirmed yet by a dealer or independent service center as I just now figured out what the noise was and it's getting worse every time the door is used. Hasn't been inspected by the manufacturer, police, insurance representatives or others, I came here first just now. No warnings or messages, just a terrible sound that was hard to pinpoint what was causing it until I saw the spot welds move away from the door when it opened. But now it is hard to close the door.

P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.

Front Left Driver Door Has a Horrible Grinding and Popping Sound When Door Is Open Or Closed. The hinge is visibly damaged at welding joint. This issues a causes serious problems when trying to close the door and open.

Cracks or broken spot welds in the passenger front door at the check arm attachment point in the door. Door check broke off from door causing the door to be hard to close or not able to close at all.

ISSUE: Left front door (driver's door) door check spot welds broke free from the door frame making it impossible to close the door without damage. Issue presented itself as a loud popping sound approximately 36 hours prior to weld failure. Until weld failure, I was unsure what the issue was, and was unable to visit a dealership due to time constraints. Door was operated with caution after the issue was discovered, and I figured that something had just popped out of place and would look at it over the weekend and/or schedule a service visit with the local dealer. I was not expecting factory welds to break. The component has not yet been inspected by the dealership or other parties. SAFETY CONCERN: Lack of a functional door check may allow the door to forcefully swing closed while the driver is entering/exiting the vehicle, causing injury. The door may also swing outward uncontrolled in which multiple injury or damage outcomes are possible. The breaking of the welds also caused the check arm to be stuck in the extended position, preventing the door from being able to close. To allow closure of the door without additional damage, bolts and nuts securing the check arm to the door frame and bracket were removed, allowing insertion of the door check assembly into the door body.

The door spot welds on the driver door were not welded properly causing the door to fall apart from the inside. The door and window are now both broken.

Drivers door started popping when opening. I understand this is common with this model. A Ford service tech said it only happens to Escapes. Ford won’t repair past 36000 miles

The warning lights came on and I suddenly did not have all wheel drive. This happened while driving in the snow with my 2 year old son in the vehicle with me. I took it to Horn Ford in Brillion, WI and they sad it’s a bad all wheel drive module and that even though it’s part of the drivetrain, it’s not covered under warranty. They said it’ll be covered after my transmission blows up! On top of that, they had my car for two days and only fixed two out of four recalls and charged me $135 for “diagnostics”! Ford put my child and me at risk and could not care less. This needs to be corrected before someone dies.

Driver door (left front to be clear, yes, I know it should be obvious) started making strange sound. Popping/dragging noises when opened and shut. Window sometimes gets stuck going down past about 1/4 of the way down. Now door will not fully open - goes abut 40% open and stops.

For at least a year or better, I noticed a creaking noise in the driver side door. Then on November 14th while doing my first time doing meals on wheels delivery, the door sounded as if it was going to fall off. We drove to Horn Ford Dealership in Brillion where the car was purchased and had them look at it. There was mention that they had repaired a couple of other Ford Escapes with the same issue. We scheduled an appt. for repair. We used the SUV very limited after that visit and only opened the door far enough to enter inside. The loud creak stopped before the appt. on 12/4, but the power window also would not fully open. During this time, I also contacted Ford Motor Company to file a claim, since the SUV was just out of warranty. They worked with our dealership Horn Ford and agreed to pay 40% of the cost. Today, 12/5/2023 we received our vehicle back and all is working well including the window. I also discovered that a resident in our village had the same problem. I felt this was worth reporting. I have owned many Fords and it would appear this was a defect from the Factory due to a bad weld on the door. Unfortunately, the vehicle was just out of warranty and I regret not saying something sooner, although, I don't think the dealership would have done anything about a creak in the door, especially since it was occurring when the door was fully open, until the day of November 14th.

Left front door has popping noise when opening and closing the door. I took it to our dealership and was given an estimate to replace the door because the spot welds were broken and not repairable. They stated that the mileage was 45,300 and not under warranty. They couldn’t confirm that it was safe to drive or if they had seen this problem before. The estimate is $1357.98.

Right front passenger door weld has failed as confirmed by Ford dealership. Car has 84,000 miles on it and is not eligible for warranty. Ford does not do body work and suggested it be taken to a body shop. Took to a body shop and they confirmed the weld has failed. Door can hardly be opened and when it does it sounds like broken metal from within. Cost to fix it was $1200. Found this out in October 2023. To date Ford has issued no recall even though there has been well over 300,000 complaints. Is there anyway we can do?

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening and closing. Additionally, the door failed to close properly. The contact also stated that the front driver's side window could no longer roll down properly. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door check arm bracket was fractured. The dealer determined that the front driver's side door needed to be replaced. The vehicle was then taken to an auto body repair shop for the repair. The vehicle was not yet repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 56,000.

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making abnormal sounds while being opened and closed. The contact also stated that the window was also inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 26,132.

The driver's door hinge welds broke. Vehicle is available for inspection and do to the nature of the problem I am afraid that the door may fall off. The door and hinge piece need to be replaced to fix this issue. I called the Dealer, and they are aware of the issue but seem to not be willing to get this fixed without charging me due to me being 2 months outside of the bumper-to-bumper warranty. This is a Manufacture defect not an issue caused by me or an accident.

My driver side door began to make a popping sound and was hard to open and shut. Now it feels like the door will fall off or open while driving and has caused the window to no longer roll down. The Ford dealership (Bob Tomes) has acknowledged the problem and the same problem with other same year models but will not take care of the issue unless I pay full price out of pocket.

Driver side door is making a click click sound when opening the door. Doing some research it seems the problem is that the hinge is broken and will continue to get worse. I have to go from the passenger side to get in and out or slightly open the driver door to get in and out.I also noticed that my power window doesn't go all the way down starting today 12/04/2023. I believe this is due to the door hinge problem. I hope this get a recall soon as I'm taking it to the dealership as I use the car everyday. I don't have thousands of dollars for a door replacement and not sure if this will go through my insurance if it's extremely expensive for nothing that I did wrong besides opening my door.

FIRST THE CAR START SHOWING : AWD,FAULT. LATER HILL START NOT AVAILABLE. COLLISION ASSIST NOT AVAILABLE. AWD, OFF AND MANY OTHER AREAS IN THE SCREEN. FEW TIMES IN DANGER OF AN ACCIDENT FOR NOT HAVING THE COLLISION ASSIST OPERATIONAL. THE PROBLEM WAS VERIFIED BY THE CAGUAS FORD DEALER, HAS NOT BEEN INSPECTED BY ANY OTHER PERSON. ONLY THE LITTLE SLIDING CAR SHOWED UP PRIOR TO ALL LTHER LIGHTS, ,

Driver side door began making a popping sound when opening and closing. Eventually window would not go all the way down. Took to dealer and they said there is a known problem with some spot welds associated with the door bracket and that Ford recommends replacement of the entire door. They also said this is not a recall and would cost around $1,800.00 since its out of warranty.

DRIVER DOOR RETAINER WELDS HAVE CRACKED AND SEPARATED. MAKING THE DOOR DIFFICULT TO OPEN OR CLOSE AND REMAIN CLOSED. THERE ARE NO WARNING LAMPS THIS PROBLEM IS ALREADY CURRENTLY UNDER INVESTIGATION BY NHTSA SSM 50150. ITS TIME FOR A RECALL OF THIS DANGEROUS LIFE SAFETY ISSUE AS THE DOOR IS ABLE TO OPEN SUDDENLY WHILE DRIVING

Driver side door malfunctioning. Popping when opening and closing

I just pulled in my driveway of my home open car door saw smoke and I looked under engine I saw flames that's when I close garage door and call 911 by the time they get there my car engine was burned out.

Previous my drivers side check arm broke and as of tonight my passenger check arm is broken as well. I do not have pictures as it is dark outside

The door hinge on the driver's side failed. The 3 weld joints broke off. At times the door will not shut and latch properly, and the driver's window cannot be lowered. The dealer I took the vehicle to informed me that this is a recurring problem with the 2020 Ford Escape. They have had many people with the same problem. Ford refuses to acknowledge that there is a problem.

Drivers door Check Arm has broken from door because of faulty spot welds from factory. You no longer have control of door when opening and door can swing open to full opening and out of control. This problem was confirmed by Fred Beans Ford in Boyertown PA. Apparently according to dealership this is an ongoing issue and Ford Refuses to recall or fix if out of warranty. I was quoted $2800 for the repair. My car has 31500 miles on it.

3 door welds (cracked) on drivers door. making popping noise when opening door. i have confirmed with auto body shop and car dealership, where car was purchased. 2020 ford escape, passed warranty . concerned that door may not close, or open. have heard the popping noise for months, just thought is was dirt in the hinges, but had it checked out at the auto body shop. body shop estimate is $2300

Investigation: PE 23-013

The driver door hinge broke at the 3 weld spots and now the door sometimes closes and other times hard to close. It has also popped open while driving.

Left door hinges breaking

Every time the driver side opens, I hear a popping sound. I took it to my local Ford dealership and apparently it was passed warranty just two days prior so no work has been done. They advised me that the welds failed on the door and now the car needs a new door and latch that will take at least a week to complete repairs. My car has only 32,000 miles so it's fairly new. I fear that the door will eventually give out on me and not close properly.

It’s a welding issue with the door arm and that’s a widespread issue but not a recall yet. It happened on my previous Ford Escape as well.

The contact owns a 2020 Ford Escape. The contact stated that a popping noise was present when opening and closing the front driver's door, and the door was difficult to close securely. In addition, the front driver's window failed to roll down completely. The vehicle was taken to the local dealer who diagnosed that the door check arm bracket welding was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 59,200.

POPPING NOISE WHEN OPENING SHUTTING DOOR ON DRIVER SIDE FROM THE DOOR LIMITER. IT IS A VERY COMMONLY REPORTED PROBLEM THAT IS AFFECTING 2020 FORD ESCAPE. THE SPOT WELDS ARE POORLY DESIGNED AND WILL COST APPROXIMATELY $800 TO RESOLVE

Unable to get an E-Check, emissions test. Getting Gateway error. Found on [XXX] that others are also unable to get their SUV's E-checked to get a registration sticker. Ford is possibly aware of this. Found SSM [XXX] and SSM [XXX] , "Some 2020-2021 Escape/Corsair and 2021 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module. To correct this condition, reprogram the gateway module to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual." Yet they are not doing anything about it. I called my local ford dealer and they weren't aware of any of these and want me to pay for the reprogramming. If this fault is inherent in the product line, it should be a recall. I wanted you to know about this. No warning lamps, I went to 2 different county E-Check inspection places and tried several different connections and even tried the self serve kiosk. I could not get the e check completed as their equipment would not communicate with the Ford OBD-II Port. This affects all owners of the product years 2020-2021 for Ford Escape and Broncos. My dealer is not at fault and offered to reprogram my vehicle at no charge, so i commend them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front drivers door makes popping noise and it appears to be loose. No physical damage. Looks like an internal part failure

Broken spot welds in the left front door at the check arm attachment point in the door

The AWD module malfunctioned and had faults. Issue was confirmed by dealer with no explanation and had no cause for failure. AWD fault and Service AdvanceTrac warnings appeared and reappeared each time the vehicle was turned on. Vehicle could only use front wheel drive and cruise control was also affected. The dealer kept the malfunctioning module so unknown if it will be inspected.

Left front driver side door, making loud popping noise when opening and closing. Almost could not close with most recent use. Afraid to open again in fear that I will not be able to drive my car or lock it shut.

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the driver’s side door hinge became faulty, jammed the door, and caused the window to become inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 75,000.

Factory Spot welds in driver side door have failed. The swing arm is not attached properly. Door will not open or close properly and it also affecting the window.

Left driver's side door is popping and gets stuck open sometimes. Vehicle mileage is only 33,505.

Driver's side door hinge has failed. Per staff at two separate dealerships, a "cup" or where the end of hinge attaches within the door has broken loose due to failed spot welds. Staff at both dealerships claim this is a common occurrence. Ford refuses to participate in the repair even though staff indicates it should be a recall event. Concerned door hinge will either jam thereby not allowing ingress / egress or will shatter window as parts appear to be moving inside body of door.

Drivers Side door Welds broke inside door. And door doesn't lock. Door check broke and window goes down less than half way. Bought it in 2021 with 14, 000 miles now has 30,000 Went to my dealership and they said Ford would give me 1000.00 towards repairs leaving me with a balance of 1500. This should be a recall.

About 3 weeks ago now I opened my driver door and heard a loud cranking followed by a poo, the arm bar weld on the door just broke, had to shut the door from the outside and as a result I don't have control over my driver side window and all the power locks in the vehicle are shot. In addition to this my electrical is going crazy, I have the dash lights set to off but when I remove key or open door all the lights come on and I have to click the button back and forth to get the lights to shut off. This has resulted in a dead battery once for not catching it acting up. I'm extremely concerned about the safety on this vehicle I have had it less then 3 years and it's had several recalled issues fixed already. I can't afford a whole new door so please recall this spot weld!!