2019 Ford Escape complaints

The contact owns a 2019 Ford Escape. The contact stated that while parking the vehicle, the engine overheated message was displayed. The contact observed that the coolant reservoir was empty. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The contact discovered Technical Service Bulletin: 22-2229; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

I owned this Ford Escape it only had 58,000 miles on it. I bought it at Delacy Ford all work during ownership was done there. My vehicle suffered a coolant leak into the motor which required replacement for $7000.00. The defect of the 1.5 motor is common and Ford refuses to acknowledge it. Luckily when it happens to me I was not on the freeway or I would have been stranded. Currently there is a court case against Ford because others had safety issues as a result. The case is Miller vs Ford case# 2:20CV01796DADCKD. I feel Ford need to take responsibility for this unsafe 1.5 motor that is defective

The engine fault service soon message came on so we took it to Griffifth Ford in San Marcos, Texas where they diagnosed the problem and said it was cooler intrusion in to cylinder #2..they said it needs a new longblock. Car has 100384 miles and we had the same issue back in August of 2020 where Ford replaced the motor at 20k miles. Ford wouldn't help this time and said I have to pay around $10k to fix it.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. Additionally, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that due to the failure, the vehicle was almost rear-ended. The vehicle was taken to Jiffy Lube and the spark plugs were replaced; however, the contact was informed that the failure was not resolved. The vehicle was taken to an independent mechanic. The contact was informed that even with the failure codes retrieved, the cause of the failure could not be determined. The failure codes were P0012 and P04BD. The contact was informed that the engine needed to be taken apart to determine what caused the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,891.

The contact owns a 2019 Ford Escape. The contact stated while driving 30-35 MPH, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to the shifter while in second and third gear. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 76,000.

The contact owns a 2019 Ford Escape. The contact stated that the vehicle was pulled into a parking lot and there was a whining sound while attempting to accelerate. The “Transmission Fault" message was displayed. The vehicle was towed to the dealer where it was diagnosed with cable bushing failure. The contact was notified of an unknown recall and the recall was repaired. The contact stated that while driving the vehicle from the dealer the failure recurred. The contact's husband towed the vehicle to a different dealer where it was diagnosed with transmission failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the engine started rattling under the hood. The vehicle was taken to a local dealer, and it was diagnosed as an engine coil misfire. The vehicle was repaired; however, the failure recurred soon afterwards. The vehicle was taken to another dealer and diagnosed with an engine coil misfire. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated while driving 60 MPH, the vehicle made an abnormal sound and the transmission seized. The contact was unaware of any warning lights being illuminated. The vehicle was towed to an independent mechanic who performed a diagnostic test and informed the contact that the transmission had seized. The vehicle was not repaired. The vehicle was then towed to the dealer where a diagnostic test was performed that indicated that the transmission had seized. The vehicle was not repaired. The dealer stated the VIN was not under recall. The manufacturer was notified of the failure, opened up a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 88,989.

Coolant entered the engine cylinders and the engine failed at 65000 miles. The vehicle is 5 years old. I am now underwater on the vehicle and I see forums where many people have experienced this.

My car overheated out of the blue. It was diagnosed as a head gasket leak. Apparently this is a known issue with the 1.5 liter turbo eco boast 2019 but the recall does not start until 2020. This needs to be re evaluated as this is not ok and needs to be recalled!

The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 35 MPH, the instrument panel displayed an "Engine System Fault" message, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant level was below the minimal level, with coolant intrusion into cylinder #2. The coolant level was topped off. The manufacturer was notified of the failure. The failure mileage was 134,000.

The conditions Ford has placed on getting the recall repaired are unreasonable. The dealership told me that for this repair, the car must be on their lot for at least 10 days, and no, an appointment is not available, and there are no loaners available for this repair.

After the steering wheel became SIGNIGICANTLY stiff and a warning light come on when trying to pull out of a parking space, I called a tow truck. The driver was able to turn on the Escape and we had no problems with steering. After I had a mechanic examine the vehicle, he said the issue is the electronic rack with the steering system. I did some research and Ford has been sued in the past for similar issues on this model, but not year. The estimated cost for repair is over $2000. I am told that with this particular steering system, a full replacement is required. I am also told that while it is drivable, the problem is unpredictable. It might be as simple as letting it sit (as it was in the parking lot) and restarting to as hard as the system giving out while driving and the wheel becoming so stiff to turn that it can put the driver and others at risk. From what I've read, others have experienced similar issues.

It's two Recalls for 2019 Ford Escape

Low beam headlight bulbs keep burning out, literally replacing bulbs at least once a year

The contact owns a 2019 Ford Escape. The contact stated while driving 25 MPH, the vehicle slipped out of gear and failed to accelerate. The contact stated that the vehicle was placed in neutral and was coasted down the hill, where the gear would not change. The vehicle was able to restart several hours later but, the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 94,000.

Liftgate fails to open and/or close completely. Rarely, Randomly it works. Safety issue should there be a child or animal back there. No manual lift opening options!

While driving on the highway, the engine suddenly started sputtering, and it could no longer maintain speed (up to about 25-30 mph). This was very unsafe on a highway no safe place to bring the car to a stop. The Ford dealership diagnosed the issue as coolant leaking into the cylinders in the engine because of cracked channels. They shared with me this is a known issue (Customer Satisfaction Program 21N12), however, my car is 3 thousand miles over the maximum limit of this program, so they will not fix the problem for free. The dealership suggested a full engine replacement, for which they estimated about $9,800 for the repair. This issue comes after a previous issue a few months ago where my wife was driving and the engine overheated, went into "safe mode," and she was unable to accelerate beyond about 10-15 mph. She was on a busy road and called me in tears after managing to bring the car to a stop on the side of a road without a large shoulder. At the time, the mechanic said it was only a thermostat that was stuck wide open, and I spent $1,200 on this repair. I continued to notice low coolant levels and would refill the coolant regularly. This issue persisted and led to the above failure. Ford knows this is an issue with their vehicles, and they have created two dangerous safety instances for my family in the past few months. There are 27, now 28 complaints related to this issue on 2019 Ford Escapes alone. I also learned there is a class action lawsuit related to this issu

The contact owns a 2019 Ford Escape. The contact stated that after starting the vehicle, the vehicle shuddered and vibrated significantly. The check engine warning light was illuminated. Additionally, the vehicle failed to accelerate as needed. The vehicle was towed to the local dealer, where it was diagnosed that there was coolant intrusion in cylinder #4, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.

The contact owns a 2019 Ford Escape. The contact stated that when the vehicle was started, the contact stated that a big white puff of smoke was came from the exhaust pipe. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 110,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle was hesitating while accelerating, with white smoke coming from the exhaust. The check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that coolant was present inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.

A car cut me off and I rear ended them going under 20 miles per hour. And my air bags went off and they exploded and I recieved chemical burns

The contact owns a 2019 Ford Escape. The contact stated that while driving 30 MPH, the EVAP failure message was displayed, and the check engine warning light illuminated. The contact stated that occasionally the vehicle failed to immediately restart. The vehicle was taken to the local mechanic who replaced the high-pressure fuel pump, but the failure persisted. The vehicle was later driven to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 88,375.

The contact owns a 2019 Ford Escape. The contact stated that while driving at 65 MPH, a message displayed reading "Service Engine Now, after which the vehicle lost motive power. The contact was able to reach her destination, where the failure persisted. The vehicle was towed to the dealer, who diagnosed a failure with the battery, requiring the battery to be replaced. The vehicle was repaired, but the failure reoccurred. The contact stated that upon leaving the dealer, the check engine warning light illuminated. The vehicle was taken back to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact also stated that the transmission had failed years earlier and had been replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 239,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle began to drive rough and was hesitating. The vehicle was taken to the local service center who diagnosed a misfire in the cylinder #2 and that the number two spark plug was fractured. The vehicle was repaired but the failure reoccurred. The vehicle was later taken to the local dealer who discovered that coolant was present inside cylinder #2 and informed that the engine short block was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 74,800.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power with the check engine warning light displayed. The vehicle was towed to the residence and later driven to the local dealer who diagnosed that coolant was present inside cylinder #2. The contact was advised that the head gasket needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 63,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with several warning lights illuminated. Due to the failure, the vehicle was towed to the dealer where it was discovered that an electrical spike had burned out several electrical sensors. The dealer replaced the alternator to correct the failure; however, the failure returned nearly a week after the repair. The vehicle was towed back to the dealer where a short in the electrical wiring harness was found. The manufacturer was notified of the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was 59,512.

Coolant intrusion into the engine Ford says known issue with 2019 escape but they are not going to do anything about it till they are made to

I have to replace the rear trailing arm bushings, it is pulling out of the arm. I have 49k in mileage and do not drive off road. I think this was a bad part when built or installed incorrectly for this to happen. I am [XXX] old never have I had never had to repair anything like this before on any of my vehicles. I took my car in for a oil change at ford Ciocca in Flemington and was told I need back brakes rotor and rear trailing arm. I replaced the brakes and rotor and they had to order the part for this bushing 833 dollar for part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, he observed that the rear door latch was separating from the door panel. The contact stated that the door was able to open, close, and lock as needed. The vehicle was taken to a dealer where it was determined that the door assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 57,598.

The COWL on my 2019 Ford Escape needs to be replaced all of a sudden, I researched and found an investigation by NHTSA was being done on 2019 Ford Explorers. I would like to complain about this issue and get back the results of the Explorer investigation I have the repair invoice but was unable to upload on this complaint

The contact owns a 2019 Ford Escape. The contact stated while driving 30 MPH, the vehicle started to hesitate. The RPM then rose to an elevated level. There was an abnormal knocking and rattling sound detected. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the connecting rod bearings were worn and recommended that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 61,194.

The contact's son owns a 2019 Ford Escape. The contact stated that while his son was driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the engine and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 101,250.

I purchased my car 2019 FORD ESCAPE in September 2023, last week it cut off. It will not crank. I changed the key forb batteries, then the engine stated "ENGINE FAULT SERVICE NOW". The car did start but after running about 40 mins, I noticed the heat was not working, only cold air coming out. All of a sudden, the ENGINE ran HOT. I pulled over cut it off. Looked under hood, coolant reservoir was empty. Finally got coolant in the car. After driving another week, added more coolant. I am now on my 4th container of antifreeze in a little over 2 weeks. no visible leak on the ground under the hood. This morning , my car would not start again. And a smell was inside the car like exhaust fumes, a sweet smell, plastic burning smell. the smell was inside however when I got out of the car you ccould smell the smell away also like 10 feet. I checked my oil and the stick was covered with black thick oil; however when i checked the dipstick MY CAR WAS EMPTY OF OIL.

When getting gas..afterwards went to start and it would act like it wasn't getting gas..within hours after the check engine light came on..took to dealer to read trouble code..came up as a p0496..evap purge valve sticking open..also have noticed the built in remote start function is not working and will sound horn briefly instead..also looked up code my self and understand that it is a emissions safety issue being that it is evap purge valve..and have scheduled a appointment with dealer to have it fixed..due to the fact I have a extended service warranty on it..

The contact owns a 2019 Ford Escape. The contact stated that there was smoke coming from the tailpipe. While driving, the vehicle was slow to respond. Additionally, the contact’s son, who is a mechanic, informed her that there was water entering the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the vehicle was built with the wrong engine. The mechanic informed the contact that the engine was a long-block engine and should be a short-block engine. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available.

The vehicle went from normal operating temperature to max temperature on the gauge in a matter of seconds and triggered a vehicle overheat warning message. The vehicle was consuming coolant and has the issue described in TSB 20-2100. Coolant was leaking into the cylinders and hot exhaust gas was leaking into the coolant, which quickly caused the engine to rapidly overheat to an extreme temperature. The extreme engine temperature could have caused a fire.

The contact owns a 2019 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle stalled. The contact was able to restart the vehicle; however, the check engine warning light illuminated. The contact stated that he had been filling the coolant reservoir constantly prior to the engine stalling due to the engine overheating. The contact was able to restart the vehicle and drove it to a dealer who diagnosed the vehicle and determined there was coolant intrusion into the cylinders. The contact stated that the dealer replaced the short block under Technical Service Bulletin: 19-2139 - Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The vehicle was repaired. The contact stated that the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was 69,619.

My transmission failed at 64,000 miles and the car is currently in the dealer awaiting repair. I was traveling down a long hill on the interstate 86 in NYS. The adaptive cruise control was on.and set to 60mph. The engine suddenly accelerated to 7500 rpm but this did not change the speed of the car. I was startled by this high revving engine situation and tapped the brake, disengaging the adaptive cruise control and causing the engine to stop the highspeed revving. I put the car in neutral and rolled to a stop on the roadside. There were no warning lights before or after the incident. I had the car towed to the Ford dealership where I purchased the car. They confirmed that the car needed a new transmission but the transmissions were back ordered with no available date when it would be available. The transmission would have to be rebuilt a a cost of $9000. I figured this close to the warranty mile expiration date and still within the warranty time expiration, Ford would do something to help with partial or full coverage for the transmission. I opened a case with Ford customer support and and they refused any funds to help with this repair. This is not the first issue with this car. In April of 2022, I had a check engine light come on. The car which had 40,000 miles on it was running fine but I brought it to the dealer to check it out. To my surprise the car needed a complete engine replacement. This was called a "long block" replacement. I brought this previous repair to Fords

Cylinder 1 misfire due to coolant seeping down cylinder wall. Found a TSB 19-2346 pertaining to this condition. To resolve issue engine replacement is recommended. Ford service center issued assessment and recommended service: Replace engine long block assembly, has coolant in #1 cylinder causing misfire and check engine light as described in TSB22-2229. Cost for service $7,207.23 plus tax & labor. Opened case with Ford customer care; advisor has stated on 10/18/2023 that there are no financial assistance programs available to assist with repair. Ford customer care advisor is still trying to find assistance, case has remained open.

The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked, shuddered, and would not properly accelerate. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were informed of the failure, but no assistance was provided. The failure mileage was 60,000.

Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear

The check engine light would come on at high RPMs and the car would begin to shake violently. I would generally pull over and turn off the engine in order to stop if from misfiring. This occurred after an engine replacement in the vehicle. The engine now has a crack in it and the short block needs replacing. This is the second time I am in need of an engine replacement in 90k miles on the vehicle. The cylinders continue to intermitently misfire and the engine leaks oil. The first time is needed replacing the engine overheated and told me to pull over when I was driving. The next day the engine would not start.

The contact owns a 2019 Ford Escape. The contact stated that after taking the vehicle into the dealer for service, she became aware that the lug nuts had swollen. As a result, the dealer had to break the lug nuts to complete the service and required the contact to cover the cost of the replacement lug nuts. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 64,500. The VIN was unavailable.

On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.

The contact owns a 2019 Ford Escape. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. The contact heard an abnormal sound and the vehicle lost motive power and stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 115,000.

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, the contact attempted to shift into reverse (R); however, the transmission failed to shift as desired. Additionally, the contact stated that while driving at 40 MPH, the vehicle started to overheat. The engine overheating warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was idling, the vehicle started to shake and then shut off, and inadvertently manually restarted. The check engine warning light and the coolant temperature warning light was illuminated. A message displayed on the instrument panel “Please Pull Over”. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the failure was a known issue. The failure mileage was approximately 93,000.

The contact owns a 2019 Ford Escape. The contact stated while driving 35 MPH, the engine overheating warning light illuminated. The contact stated that prior to the failure, the vehicle had received an oil change and the coolant reservoir was topped off. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into the cylinder and that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 86,235.