2019 Ford Escape complaints

WHEN GOT THE ESCAPE I WAS IN TENNESSEE ORDERED IT FROM TEXAS. FORD SALES MAN BROUGHT IT TO ME, BUT I DIDNT GET TO TEST DRIVE. GOT THERE AT NIGHT SIGN PAPERS THEN THE NEXT MORNING(FIRST TIME DRIVING) WAS DRIVING AND WHEN I STOPPED AT THE RED LIGHT, THEN ACCELERATED IT STARTED SHAKING THEN IT STOPPED. STILL DOES TILL THIS DAY EITHER WHEN ITS A FULL STOP OR GOING LIKE 30 ,70. THEY DIDNT TELL ME IT WAS A REAR ENDED COLLISION CAR. AFTER A MONTH I SIGNED IN TO CARFAX FOUND OUT IT NEEDED A RECALL FOR TRANSMISSION SHIFTER CABLE BUSHING.CALLED FORD AND THEY SAID THEYLL CALL ME BACK ONCE THEY RECIEVED THE PART.NEVER CALLED ME BACK ,CALLED AGAIN AND SAID THEY STILL WAITING. MOVED TO TEXAS ABOUT 4 MONTHS AGO WENT HERE IN TEXAS.GOT IT REPLACED THOUGHT THAT WAS THE REASON IT SHAKES BUT APPERANTLY NOT. I WAS TOLD I HAVE GOLD CERTEFIED USED VEHICLE. WENT TO FOR ONE DAY AND WAS TOLD THAT ONLY THE BOLD PARTS NOTHING THAT WEARS OFF. WASNT REALLY HELPFUL. CAN YOU GUYS PLEASE LET ME KNOW. ITS BEEN A YEAR SINCE I GOT IT AND HAVENT BEEN ABLE TO DRIVE AS IS MY NEW CAR,BUT SHAKES MOST OF THE TIME.WHEN I TURN I HEAR A POP SOMETHING AROUND LEFT TIRE. AND ARE BREAKS ON ME. I BELIEVE ITS THE TRANSMISSION BECAUSE WHEN I PUT IN PARK OR SOMETHING ITS A HARSH CHANGE AND WHILE DRIVING IT FEELS LIKE IT STRUGGLES TO CHANGE GEAR. THANK YOU

My engine has randomly shut off in the middle of driving. I have taken it to the dealership to be serviced two times. The first time they thought they fixed the issue. But it didn’t work. The second time they couldn’t find anything wrong. Our safety is 100% at risk as it happens in the middle of driving. I have a one and two year old who have been in the car every time it has happened. We have luckily been able to get off the highway each time, but I drive across a 25 minute bridge twice a day to work and back home with my children..across water! My service light has only come on the time they were able to fix something, which again did not fix the problem. But I do get the same message each time on my dashboard that says auto start stop needs to be restarted manually.

The car started having shifting problems. An hour later, we got an error message in our display saying "transmission failure" and to stop immediately. We stopped and called to be towed. Luckily we were not on highway. Should we have been in a heavy traffic, we could have gotten into a situation, where the car wouldn't be steerable while driving. The repair shop told us first that the flywheel was gone. A week later they told us, that the transmission must be replaced too. It looks like we will be without our car for months.

The contact owns a 2019 Ford Escape. The contact stated that after attempting to start the vehicle, several unknown warning lights illuminated; however, the engine failed to turn over. The contact stated that the vehicle was jumpstarted, and the check engine warning light was illuminated. The contact stated that while driving at an undisclosed speed, a message displayed on the instrument panel “Engine overheated - Pull Over”. The contact pulled off the road and turned off the vehicle to allow the engine to cool down. The contact was able to restart the vehicle. The contact stated that the check engine warning light illuminated, and the crank shaft sensor light illuminated and turned off. Additionally, the contact stated that on numerous occasions while driving over 45 MPH, she turned on the air conditioning system and the coolant temperature warning light illuminated, and the vehicle started to overheat. The contact pulled off the road and allowed the engine to cool down. The contact was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that cylinder #3 had misfired and that the engine block was cracked, and coolant had leaked into the engine block and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000.

The vehicle was running then a warning stated stop safety. It started slowing down on its own with vehicles behind me. Luckily I was able to get to safety with out and accident. This started in May. The temperature control went to hot. It was taken to Ford and a diagnostic was performed. It had fault codesP0217, I P0302, P0303, P0316, and P1285. l found out that it is a coolant leak problem and it will overheat. I need a motor or another vehicle. I was told I will continue to have issues with this vehicle with that problem Since May, the vehicle had to be towed two times and it is still the same issues.

Was unknowingly sold a vehicle that Travers GMT Auto sales knew was under recall. Lead to me being blind sided by another diver who was at fault, proven to be correct by my auto insurance company progressive at the time. Ford dealership never provided me with the correct information nor were they helpful at any time during the process.

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light had been illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 53,000.

This vehicle has the 1.5L turbo engine and 64,xxx miles on it. Recently there has been large amounts of smoke come out of the exhaust after the car sits for several hours at a time. There are not any service/check engine lights on, however I feel as if it is only a matter of time before something bad happens to this vehicle. I have owned it since it was brand new and this is the only issue that has happened with this car. This is my wife's daily driver and with two kids and one on the way this could cause issues at a very bad time.

I was not informed of a safety recall prior to purchasing the vehicle in August of 2022. I was told there were no recalls on it. In addition to that when I brought up my complaint with the dealership they stated they did not see the repair in there system and it was most likely due to them not updating it after a repair. I am enquiring about a failure to disclose claim and if the dealership was required to do that prior to my purchase. In addition to this, there was a coolant leak in my vehicle that leaked all over the engined and was causing it to misfire violently.

While driving in traffic, the car suddenly lost power. Could not shift into neutral or park... Raised hood, put on hazard lights. Called AAA. About 20 minutes later, the car did start and was able to drive it to mechanic... The engine sputtered, the dashboard lights flashed on and off. Had it towed to Ford Dealership. Two weeks later, they could not diagnose or fix the problem. PS, the recall had been addressed when I had to replace the transmission when it suddenly quit in traffic.

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 45,000.

Continental Conti Pro Contact 235/45/r19 95 rear tire inside side wall blew out on the highway.

My 2019 Ford Escape has had engine coolant leak into the #2 cylinder and has caused engine damage and I am being told that the engine needs to be replaced. I have questioned Ford and the dealership has confirmed this damage and I am being told that Ford will not assist in replacing the engine. The vehicle has 81100 miles and in looking at other complaints this is an ongoing issues with these vehicles over several years. I would like to have Ford pay to have the engine replaced as this should be a recall condition due to ongoing issues.

The contact owns a 2019 Ford Escape. The contact stated while driving at highway speeds, the vehicle went into LIMP Mode. The contact was able to pull over onto the emergency lane. The high temperature alert message was displayed. The vehicle was towed to the dealer where it was diagnosed, and it was determined that there was coolant intrusion into the engine block. The vehicle was repaired but the failure recurred. The vehicle was towed to an independent mechanic who declined to service the vehicle and referred him to the dealer for assistance. The vehicle was towed back to the same local dealer who informed the contact that the engine needed to be replaced. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 103,000.

I have 11376 miles on my 3019 Ford escape and the alternator asy had to be replaced

Steering. The steering would go out. Turning was very hard to do. Had the problem fixed at Ford deelership There was no warning to when this would happen. My car had under27,000 miles on it. This should not have happened with this few miles on my car.

The contact owns a 2019 Ford Escape. The contact stated while driving 30 MPH, the vehicle started to jerk with a delay while shifting gear. There was no warning light illuminated. The contact stated that after accelerating above 30 MPH, the vehicle operated properly and drove as designed. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and agreed to cover a portion of the cost for the repair. The failure mileage was 48,000.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle jerked and failed to respond as needed. There was no warning light illuminated. The vehicle was taken to a tire repair facility where the transmission fluid was checked, and the contact was informed that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred her to the NHTSA Hotline to submit a complaint. The failure mileage was approximately 70,000.

I was in a hit and run, hit on the driver's side rear panel. 2019 Ford Escape. All side and curtain airbags deployed. The side bag in the drivers seat on the driver's has a large tear in it as well as a burn hole around 2 inches in diameter. I'm under the impression airbags are not supposed to rip or burn a large hole. As a result, I was burned on my arm and side. Also, the front driver's side curtain airbag detached immediatly after impact. No recalls for airbags on this year however you do have recalls on the 2018 and 2020 models.

I have had this car for a year and a half and it only has 38000 miles on it. The check engine light has come on numerous times, and has been fixed 3 times. Yesterday I got an a,eat that it was overheating so I limped home and had it fixed again. There was no coolant in the engine and from the reviews I am reading apparently this is a known issue with this vehicle. This needs to be a recall by Ford! I’m going to have it fixed one more time then sell it as it’s not safe to drive! No excuse for such shoddy workmanship by Ford. I’ll stick to Honda or Toyota from here on out.

The contact owns a 2019 Ford Escape. The contact initially received notification for NHTSA Campaign Number: 22V413000(Power Train); once the parts were available, the vehicle was repaired by the dealer. Recently, the contact's wife had placed the vehicle into the reverse(R) position, and the vehicle surged forward and crashed into the corner of his home's garage. Both the vehicle and the garage sustained damage due to the failure. The air bags did not deploy and none of the vehicle's occupants sustained any injuries. The dealer and the manufacturer were both notified of the failure but neither offered any assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.

The contact owns a 2019 Ford Escape. The contact stated that after his daughter parked the vehicle to run some errands; after returning to the vehicle and starting the vehicle, the vehicle was shifted to drive(D) but failed to respond. The contact stated that the vehicle stalled. The contact stated his daughter had not noticed any warning lights. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 64,420.

The contact owns a 2019 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed due to the engine coolant mixing with the engine oil, and that the camshaft was damaged. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 115,000.

My check engine light came on in my 2019 Ford Escape Titanium Sport Utility 4D. I took it to the Ford Dealership to have it checked out. They informed me that the engine had coolant in it and that the entire engine would need replaced. They informed me that the car was not safe to drive, that it was out of coolant and could over heat and even potentially catch fire. They then informed me that there was already a technical service bulletin from Ford about this issue. This is a known issue for this car and Ford has not put out a safety recall. This could had significant potential to put myself and my children at risk.

The contact owns 2019 Ford Escape. The contact stated that while driving at various speeds, she became aware that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863.

The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.

1. The transmission "zooms" and revs higher as I'm breaking. I'm afraid that the gear will slip and I won't be able to stop - especially if it's icy on the road. 2. When the car is turned off completely, there's a mechanical sound that persists for 10min. It's not the water/cooling pump or the engine cooling down. It sounds like an ATM machine that's trying to dispense cash, but can't. I suspect this is draining the battery. 3. On my way to work yesterday, the key (and the spare key) were not recognized and I couldn't start the car. Lights came on, so I didn't think it was the battery. This morning, battery is dead. I really think it's a result of whatever is causing the sounds mentioned in #2 above. While #1 is a safety issue to myself and other motorists, the issues reported in #2 and #3 are personal safety concerns. I am a woman who commutes from gig to gig, traveling through sketchy neighborhoods, and parking in dimly lit public parking garages. If I cannot start the car or it goes dead, I could get mugged or physically hurt.

The ERG or Purge Valve failed, causing a hole to be burned into my intake manifold, which caused my car not to be able to read my fuel properly which caused air and heat to build which caused my catalytic converter to melt. The danger is my car could’ve caught on fire, a check engine light came on and we went to AutoZone and they said the code read O2 censor, but nothing ever indicated ERG or Purge Valve. Ford of Dalton said he’s never seen one do this kind of damage.

My transmission blow up without a warning when I was driving on the highway I am being informed that this is a on going problem with this vehicle

We bought this new Ford Escape at Malloy Ford in December 2019. It now has just under 21,000 miles. We have never had any prior wiper problem. Our Escape is a Titanium model with intermittent wipers that adjust automatically to whatever speed is needed to clear whatever amount of rain is hitting the windshield. On January 31, 2023, we made a trip from Falls Church, VA to our home in Slanesville, WV. The trip started out with intermittent rain, so our wipers were on – sometimes in the intermittent position and sometimes on full time at regular speed. As we passed through Winchester, VA, the rain had stopped but the wiper control was still in the intermittent position. We proceeded north on 522 and headed west on 127 toward Slanesville for several miles. At that point the wipers had not moved for a number of miles, with the control lever still in the intermittent position. Suddenly, without me touching the wiper control at all, the wipers jumped up especially quickly and especially far and stayed in the up position. The driver’s side wiper actually moved past the windshield post so the tip of the wiper was off the windshield and flapping in the wind. After remaining in this extreme up position for several seconds the wipers moved back down to the cowl and then back up to the same extreme up position where they held in place. At this point I moved the wiper control from the intermittent position to the “off” position, at which time the driver’s side wiper moved back down to the

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. After refueling the vehicle, the contact had to depress the accelerator pedal to the floorboard then turn the key in the ignition until the vehicle started. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the EVAP failed, making it difficult to start the vehicle. The certified mechanic cleared the warning light. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

The contact owns a 2019 Ford Escape. The contact stated she had front-end parked her vehicle in her garage, as she had placed the vehicle into park (P) and was exiting the vehicle, the vehicle rolled backward at approximately 2 MPH. The contact stated that the driver's side front tire ran over both her feet. The contact stated that the driver's vehicle door hit the right side of her body. The contact stated that the vehicle rolled down her driveway and stopped in her neighbor's front yard. The contact stated that the police were on the scene and wrote a report. The contact was transported by ambulance to the Emergency Room where she was treated for severe bruising on both feet and bruising on her ribs on her right side. The contact stated that there were no broken bones. The vehicle had been moved back into the contact's garage and placed in park (P). The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 35,000. The contact stated that the failure mileage was about 33,644.

I was driving at 45mph the car without any warning dead and the transmission stopped working i had it towed to the dealership and they stated that the troque convertor locked up taking out my transmission and it needs replaced

The contact owned a 2019 Ford Escape. The contact stated while driving 20 mph and intersecting into the highway, a service van crashed into the front driver-side tire/bumper. The contact stated no air bags were deployed. The contact sustained bruises on her chest due to the seat belt and her husband had deep tissue injuries from his neck to his waist. The contact and her husband sought medical attention the following Monday from their medical physician. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 58,000.

The front section of the panoramic sun roof exploded, for no apparent reason. There was a loud booming sound and glass came raining down everywhere. I was startled and swerved but stayed on the road and did not crash. Broken glass covered me, the front and rear seats, floor, center console etc. Most glass was crumble size but there were fine smaller pieces too. I tried to close the cloth roof but it wouldn't close all the way and glass continued to fall and blow around. There were no trucks around me, few cars, no flying objects, no hot/cold issues, no big bumps in the road; no reason that I saw for this to happen and no warning. The dealership was not interested and Ford company said I was out of warranty so they would not do anything for me. No one has inspected the car yet, but it is currently sitting in my garage if anyone wants to.

For the past few months I have been noticing a hot coolant smell from outside the vehicle. After investigating, I noticed the coolant level was low and there was residue on the valve cover. Afterwards, I refilled the coolant reservoir and continued driving for another week to make sure the coolant was leaking. Afterwards, I inspected the vehicle further to check for any external leaks and could not find any, but my reservoir was much lower when I check again. I then made an appointment with the dealership to see if they could find anything. They kept my vehicle for a day to run a pressure test, but oddly enough it passed the pressure test and they could not find any leaks. I only have 3000 miles left before the warranty expires and the service manager told me it would be fine to drive on our trip that we were getting ready to take. I did not take it on the trip because I was worried something catastrophic to the engine would happen. The dealership did not fix my problem at all. They just said it would be fine. I have to add about 1 quart of coolant every week to two weeks, which is definitely not “fine”. Ford has a service bulletin for my engine and they need replaced! They are intentionally trying to get away with not fixing the engine while it is still under warranty. There is even a class action lawsuit with this as well, as people are being scammed into paying for a whole new engine when it should have been paid for by Ford Mo Co. To add to this, mutiple vehicles were the

The contact owns a 2019 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train). The local dealer was notified of the recall notification and confirmed that parts were not yet available. The contact was informed to wait on the second notice on when parts would be available. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into the intended gear. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to contact the warranty department. The failure mileage was approximately 64,500.

The contact owns a 2019 Ford Escape. The contact stated that the rear driver’s side interior door panel separated from the door frame, making it very difficult to open and close the door. The vehicle was taken to the local dealer who diagnosed that the clamps used to secure the interior panel had failed and the door panel needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.

The driver's side rear door panel gets caught on the door frame and will only open a couple of inches unless force is used. The car has never been in an accident, and nothing has ever been shoved or forced against the door to cause this. There are MANY reports online of similar issues with the Escape (https://www.cargurus.com/Cars/Discussion-t66217_ds936400, https://www.youtube.com/watch?v=TaP7DcfkJ9g, https://community.cartalk.com/t/ford-escape-door-trim-clips/179063, among others). This is a safety issue because if someone needs to enter or exit the back seat quickly, it is difficult or would be impossible if the person was physically injured or had a physical disability that limited their upper-body strength. The problem has been confirmed by a Ford dealer. I am not sure to what extent they "inspected" it. There was no warning or any other symptoms prior to the failure.

Vehicle has 32K miles on it and both low beam headlight bulbs failed at the exact same time. My daughter had just left her house and as soon as she got away from street lights she realized this. The odd part is that the in-dash indicators showed everything working normally with NO FAULTS, so we assumed it was an electrical issue. We got it to a Ford dealer (she has an extended warranty), and they "fixed a connection that had corroded, causing both bulbs to fail." NOT covered under warranty, $250 to replace two bulbs and clean sockets. There are numerous Ford forums with the same complaints. Just felt that you folks should be made aware...

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that while attempting to accelerate to merge onto a highway at approximately 45 MPH, the vehicle began to lose forward momentum. The contact stated that he pulled over and turned the vehicle off; however, when he restarted the vehicle and shifted into drive(D), the vehicle would not move forward. The engine revved while attempting to shift back into park(P). The contact stated that he had to turn the vehicle on and off numerous times until he was able to move forward. The contact drove the vehicle to a dealer; however, the vehicle was not yet diagnosed or repaired. The vehicle had been at the dealer for over two months. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 8,000. Parts distribution disconnect.

Car has been acting up and making noises. (Engine rattles). Was driving and made a turn as I was speeding up, my car revved and then started sputtering like it was going to die. Was a 1/2 mile from home. Made it home and restarted car, it sounds like it is missing something and engine is still rattling super loud. Have 68000 miles on car, engine was replaced due to previous recall of coolant leaking into engine at 27000.

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted, and an appointment was scheduled. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, she heard a loud noise under the hood of the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,300. Parts distribution disconnect.

The contact owns a 2019 Ford Escape. The contact stated that the vehicle shuddered while driving at various speeds without warning. The contact stated that the vehicle independently stopped while exiting the highway without warning. The vehicle was initially taken to the dealer where they were unable to diagnose the failure; however, after a second diagnostic test, the dealer was able to duplicate the failure. The contact was then given an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.

Ford has issued a Technical Service Bulletin for the known issue with the coolant intrusion into engine. My 2019 Ford Escape with 31,060 miles is now dead with a short engine on backorder. No lights came on until the car was inoperable.

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while shifting into reverse, the transmission made a grinding sound. The vehicle would demonstrate a jerking sensation. There were no warning lights illuminated. The contact stated that the failure occurred intermittently. The vehicle had not been taken to the dealer or independent mechanic. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,810. VIN tool confirms parts not available.

The contact owned a 2019 Ford Escape. The contact stated that while the vehicle was parked at a fuel pump, the vehicle began rolling backward on its own. The contact attempted to enter the vehicle to stop the momentum; however, the vehicle rolled over her left foot. The vehicle continued to roll backward and hit a curb which stopped the vehicle. A couple and the gas attendant came to the contact aide while another person parked her vehicle. The couple informed the contact that there may have been a recall placed on the vehicle for the failure. The contact stated the Akron Police Dept. said a police report could not be filed because the incident happened on private property.. The contact was taken by her brother to the emergency room where she was treated for injuries to her left foot and right shoulder. The contact sought further treatment for her foot and was placed in physical therapy. The air bags did not deploy. The contact was able to return to the fuel station and drove the vehicle home. The dealer was notified of the failure and towed the vehicle to their location and gave the contact a loaner vehicle. Upon investigation, the contact discovered that her vehicle was under NHTSA Campaign Number: 22V413000(Power Train). The dealer notified the manufacturer about the failure and the dealer informed her that a case had been filed. The contact eventually received a letter for the recall on her vehicle. The contact also received a letter from the manufacturer which stated tha

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and stalled while coming to a stop. Additionally, the vehicle made an abnormally loud sound while driving. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 27,900. VIN tool confirms parts not available.

The contact owns a 2019 Escape. The contact stated that soon after start of the vehicle, the power steering failed to operate as the "power steering assist, system malfunction" warning message appeared on the instrument panel. The contact's husband arrived at the scene of the failure and managed to drive the vehicle home. Two days later, her husband used excessive effort to drive the vehicle to the dealer where a diagnostic test determined that the rack and pinion had caused of the failure. The manufacturer was notified of the failure and the contact was given a case number. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 38,000.

The contact owns a 2019 Ford Escape. The contact stated while driving at various speeds, the accelerator pedal was depressed but the vehicle hesitated to respond and started shuddering. There was no warning light illuminated. The contact stated that at times she would veer to the side of the road for a moment before resuming normal driving. The vehicle was taken to the dealer where four spark plugs were replaced; however, the failure reoccurred. The vehicle was towed to the dealer where it was diagnosed that coolant was leaking into the engine and the engine block was cracked. The dealer diagnosed that the engine needed to be replaced. The dealer informed the contact that she needed to pay out-of-pocket for the repair because the failure could not be repaired under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would not assist unless she purchased a used engine as the engine production had been discontinued. The failure mileage was approximately 65,900.