2019 Ford Escape complaints

The contact owns a 2019 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle started shuddering. The driver pulled over to the side of the road. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #2, causing a misfire. The independent mechanic attempted to repair the vehicle; however, while attempting to repair the vehicle the failure reoccurred. The vehicle was not repaired. The independent mechanic made the contact aware of Customer Satisfaction Program: 21N12. The vehicle was then taken to a dealer where it was diagnosed; however, the vehicle could not be repaired under the Customer Satisfaction Program, because the vehicle was leaking oil instead of coolant. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 74,051.

The contact owns a 2019 Ford Escape. The contact stated that there was heavy white smoke coming from the exhaust pipe. The contact stated that the failure persisted, with a sputtering sound coming from the engine with the check engine warning light illuminated. The vehicle was driven to an independent mechanic who immediately referred the contact to the dealer. The vehicle was towed to a dealer where a diagnostic test was performed. The diagnostic test showed coolant intrusion into engine cylinder #3. The contact was provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 87,945.

COOLANT LEAKAGE INTO THE CYLINDER BORES CAUSING ENGINE DAMAGE AND COULD LEAD TO ENGINE FIRE. THIS ISSUE IS UNDER A CLASS ACTION LAWSUIT IN THE STATE OF CALIFORNIA CURRENTLY. MANY EMPLOYEES I SPOKE WITH IN THE FORD SERVICE DEPT AND FORD CUSTOMER CARE STATED THAT THIS IS A KNOWN ISSUE THAT THEY ARE ONLY FIXING THIS ISSUE ON VEHICLES THROUGH 84K MILES. I WAS SOLD THIS CAR IN JULY 2022, THE LAWSUIT FILED IN 2021. THE DEALERSHIP WENT SO FAR AS TO CONCEAL THE ISSUE FURTHER HAVING THEN SOLD ME AN EXTENDED WARRANTY THAT ALSO DID NOT COVER THE REPAIR BASED ON MILEAGE. THE ISSUE WAS CONFIRMED BY COGGIN FORD SERVICE DEPT ON 7/22/24. ARLINGTON TOYOTA WHOM I PURCHASED THE CAR WOULD NOT MAKE ANY EFFORT TO ASSIST IN REACHING OUT TO RECTIFY THE SITUATION THROUGH FORD IN ANY WAY. THE ISSUE PRESENTED WITH WATER SOUNDS BEHIND THE DASH AND PUFFS OF SMOKE FROM TAILPIPE WHEN CAR WAS TURNED ON, MECHANICS WERE NOT ABLE TO LOCATE ANY ISSUES. THE DAY I TOOK MY CAR TO THE MECHANIC FOR THIS ISSUE WAS THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, THE CAR WAS PUTTERING AND DID NOT WANT TO PICK UP SPEED AND IT SEEMED LIKE IT BARELY MADE IT TO THE MECHANIC.

TRANSMISSION IS SLIPPING, WOULD NOT ACCELERATE WHEN APPLYING GAS. SHIFTING UP AND DOWN WHILE DRIVING. BUT THE MOST IMPORTANT ISSUE THAT I THINK IS A SEVERE SAFETY ISSUE. WHEN ATTEMPTING TO BRAKE THE VEHICLE TRANSMISSION WILL NOT DISENGAGE. YOU HAVE TO PRESS THE VEHICLE BRAKES EXTREMELY HARD TO AND MAINTAIN THE PRESSURE TO STOP THE VEHICLE. IT IS LUCKY THAT I JUST CHANGE THE ROTORS AND BRAKES TWO WEEKS AGO.

Problem was first detected when engine service light came on while engine was idle. Coolant reservoir was empty and filled several times prior to inspection by the same dealership where the car was purchased. Inspection happened 11 days later, car was driven about 100 miles between first noticing the empty coolant tank and the date of service. During inspection and diagnostic, coolant was found leaking into cylinder along with a broken head gasket and a cracked engine block. Since getting service at the dealer, car has been observed to be lurching when accelerating at either highway speeds or high RPM (unsure of precise onset of symptom), creating worries that diagnosing the problem has accelerated the engine deterioration.

I have a coolant intrusion. CEL came on a couple weeks ago. The code it gave was a cylinder 3 misfire. I took it to Perry County Tire in Hazard KY and they said it needed a new ignition coil and 4 new spark plugs. They replaced the coil and all spark plugs. The CEL came back on a few days later, giving the same cylinder 3 misfire code. I then took it back and they replace the ignition coil again. The CEL came back on about 4 days later and I took it back, now seeing a puff of white smoke when I start the car and put it into reverse. They said my coolant was low and I have an intrusion and then referred me to another service center because they did not do engine or gasket repairs.

On [XXX] while attempting to make a left hand turn in a super busy intersection my dash light stating Engine Coolant over-temperature came on and car went into limp mode, was stuck in a busy intersection making a left hand turn. Car had to be towed to local ford dealership (Friendly Ford in Monroe, MI). Car was at dealership for 7 days and they were unable to duplicate the code and at that time the mileage on the car was 50853. On [XXX] while backing out of my driveway the car did same thing, dash light with Engine Coolant over-temperature came on and went into limp mode. Had car towed (at my expense) to Friendly Ford dealership again at this time the mileage is 60242. On 7/23/24 I was advised that coolant intrigant into the engine which means a need new engine. Was advised by dealership that this would be covered under powertrain warranty but because the mileage NOW is 60242 that the warranty is not valid and will cost ruffly around $8,000 and could take 2 months to repair and they have no loaners at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Escape. The contact stated that while operating the vehicle, there was excessive white smoke coming from the exhaust pipes. There was no warning light illuminated. The contact was advised by an independent mechanic that the failure might be related to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The local dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000.

Warning light comes on the dash and Ford App that car is overheating and to service. Car will not move but stays running and the cooling fan comes on. This happened when car was started first thing in morning so it hadn't been running for at least 12 hours. Had the same issue back in Nov of 2023 took into Friendly Ford in Monroe, MI and they had it for a couple of weeks and couldn't duplicate the code, they were able to remove the code off and said if it happened again to bring it back in but basically they couldn't find anything wrong. It happened again on [XXX] and after having it towed again to the dealership which now my mileage is 60,242 its putting me over my powertrain warranty, however, when it was in the first time I was only at 50,853 miles. I am currently waiting for the dealership to look at my car and let me know what they find out. They also told me that there mechanic is 3 months behind and they have no loaner car to give me. They also told me that I couldn't take it to another dealership because they are independently owned and since they never fixed anything on it if I took it some place else it would be on my dime. Obviously there is something wrong with the car if I have gotten this warning 2 times within 8months.The first time (Nov 2023) I was lucky enough to coast into a gas station to get out of traffic and this time I only got to the end of my driveway, but unfortunately I had to have the car towed both times and this time was on my dime because of the

The contact's brother owns a 2019 Ford Escape. The contact stated while driving 70 MPH at night, the headlights became inoperable. There was no warning light illuminated. The contact stated that the headlight module failed to operate as needed and the contact was forced to drive to the residence without headlights. The contact had taken the vehicle to a dealer on three separate occasions to be repaired. On the first visit, the dealer replaced the battery and the headlight bulbs. The second visit, the dealer replaced the BCM (Body Control Module) and two other light bulbs that were not initially replaced. On the third visit, the headlight switch was replaced. Despite each repair, the headlight failure persisted. The contact was recently informed by the dealer that the wiring harness needed to be replaced; however, the dealer could not guarantee that the repair would fix the headlight failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was not available.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle jerked with several unknown warning lights illuminated. Additionally, the contact stated that white smoke was coming from the exhaust pipe. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 163,080.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was driven to the residence. The contact stated that when the vehicle was parked, the contact raised the hood to inspect the vehicle and became aware that the coolant reservoir was extremely low. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was scheduled to be towed to the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 71,000.

Fluid leaking from engine into coil resulting in engine being ruined and needed to be replaced.

I recently purchased a 2019 Escape with 65,000 miles. Within a few days, the CEL activated and OBS code was P0301 and the engine started missing and showing white smoke from exhaust. My personal scanner shows the code had displayed twice before. At this point it is at the Ford dealer and Ford financial assistance is trying to evaluate what they may cover.

Coolant intrusion into the cylinders of the engine

Leaking coolant to the inside of the motor. Currently at 64000 miles. Motor was repaired once before for same issue at 33000 miles with previous owner. I purchased this from a ford dealer as a certified pre owned. I was unaware of the issue with this motor. As I can find online here this year make and model with this motor has this issue as an ongoing problem with ford.

- engine severely lost power - if I didn’t get off the road in time could’ve possibly created a big car accident -took my car to 2 independent car shops and one have confirmed the problem - no the car has not been inspected by anyone but the service center. If have to it will be done -the only warning was the check engine light which isn’t much of a warning if the problem is already present Anti-Freeze coolant leaks into a cylinder randomly. Caused the engine to stall out immediately on the freeway.

The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.

The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the engine was noticed jerking and misfiring. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a coolant intrusion into the engine, and it needed to be replaced. The vehicle was not repaired. The contact related to the failure with the Customer Satisfaction Program: 21n12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

The contact owns a 2019 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate as intended. The driver was able to reach her destination, where the vehicle stalled, after which the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion resulted in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,000.

2019 Ford Escape Titanium Eco Boost 2.0 w/ 86,442 miles. Regularly maintained, no accidents, no previous owners. DTC for misfire cylinder #1. Performed coolant pressure test, found system losing pressure and cylinder intrusion, with matching symptoms, recommend further diagnostics. Check engine light diagnostic testing resulted in P0496. Removed and replaced EVAP purge control solenoid. After a few days new check engine light diagnostic testing resulting in P0302 cylinders misfire. Mechanic's diagnostics found coolant leak within engine. Dealership stated we would need a new engine for $9,100. Continued operation will result in overheating.

Torque converter this is the 2 nd time 14 months apart that I need to replace the converter. It causes the car to not accelerate or stop driving with a warning.

The vehicle very briefly showed a high temp warning (as in, the indicator came on, and went off just as fast, the temp gauge on the instrument panel went to high, and immediately back to normal). Later, the vehicle showed a low coolant level, white exhaust smoke and a runs rough condition. Diagnostics by a local repair shop as well as the dealership verified that this was due to coolant intrusion into the cylinder, and as a result, I now need to pay $7,100 for a new engine with no help or relief from Ford.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the torque converter. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 66,000.

2019 Ford Escape w/ 30,000 miles. Regularly maintained, no accidents, no previous owners. Engine coolant leak which resulted in the dealership stating we need a new engine for $13,500. Cylinders were filled with oil and car was not drivable. This is relevant to the ongoing class action lawsuit for EcoBoost engines. We are 3 weeks past our 5-year warranty and were told we are out of luck. Ford is not accepting any responsibility and won’t even provide a loaner vehicle considering we are 3 weeks past warranty. Should have gotten a Toyota.

Service center diagnosed my check engine light ON resulting to coolant leaking into cylinder. Determined to be TSB 22-2229 and need to apply engine long block replacement for coolant intrusion. Reporting this issue to NHTSA before having it fixed because based from this public forum, multiple Ford owners encounter the same issue and might be considered for recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ford Escape coolant intrusion TSB. Car has been running rough, check engine light came on. Called dealership and didn't get a return call. Took it in next day and the light wasn't on. They told me the mechanic saw the coolant leak and know about this problem, but since my light wasn't on they can't do anything about it. They said I'll need a new engine. This should be a recall since I now see class actin lawsuits starting for this issue.

What component or system failed or malfunctioned, and is it available for inspection upon request? The cylinder warped. With this cylinder failure, I would have to replace the engine. How was your safety or the safety of others put at risk? If I continue to drive this car without replacing the engine which could affect my ability to brake safely in an emergency. Has the problem been reproduced or confirmed by a dealer or independent service center? The Ford Forum and the Ford Dealership states this is a regular problem with this 2019 Ford Escape with the 1.5 liter engine. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The 2019 Ford Escape has been regularly serviced and inspected almost entirely by a Ford Dealership. My car has 113,000 miles. I bought the car brand new. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The engine light came on on June 12th. I put my car in the shop on June 14th.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of TSB: 22-2322. The contact was advised to report the failure to the manufacturer. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not eligible for repair under TSB: 22-2322; or covered under warranty. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 97,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly went into LIMP Mode. The check engine warning light was illuminated. The vehicle was towed to her grandson's repair shop, where it was diagnosed with coolant intrusion into the engine. The contact’s grandson related the failure to Technical Service Bulletin: 19-2375 (Low Coolant, White Exhaust Smoke And/or Illuminated MIL); however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 29,000.

2019 Escape with 1.5L EcoBoost engine showing a low coolant level, white exhaust smoke and runs rough condition with illuminated malfunction indicator light (MIL) with diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM), caused by coolant intrusion into a cylinder bore.

At less than 50k miles and 5 years old, the car started not turning on, driving shaky and having warnings of faulty engine services and engine lights coming on the dash. Turns out coolant is leaking into engine and was told the whole engine needed replacing.

Driving car on a highway it started to shake and buck. Barely managed to pull over on the side of the road.... had car flatbedded to the dealer. Dealer now saying engine coolant in cylinders... known issue with these engines... vehicle has issues with the same thing 6 months after buying it.

Vehicle had check engine light come on. Took it to the Ford dealer and was told it needed a tuneup. They put in new spark plugs and it did not solve the problem. I took it to an independent mechanic, he scanned it and determined the head gasket was leaking. Looked on the internet to find this is a fairly common problem with the 2.0 Ecoboost engine. The vehicle has not been fixed. Checking to see if there is any recall on this particular vehicle.05

On cold start, white smoke bellows from exhaust. Engine block has coolant intrusion. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, and attempting to start the vehicle, there were large clouds of white smoke coming from the front of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cracked engine block and coolant leak. The vehicle was not repaired. The contact related the failure with the Customer Satisfaction Program: 21N12 (Engine Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was informed of the failure and confirmed the vehicle was not included in the Customer Satisfaction Program. The failure mileage was approximately 68,000.

Vehicle started to idle oddly on startup. Then a few days later it started to vibrate or cavitate. Check engine light came on. Scheduled for service. Service as of today 05/31/2024, coolant has leaked into engine, engine needs replaced according to service provider. Brought this issue up in 2022 to service after seeing the NHTSA customer service bulletin. My mfr date was out of the listed date range so nothing was done or checked.

Low coolant, there is an active ongoing problem with my year make and model. Ford dealership and ford customer satisfaction says my vehicle is not included in this issue when it in fact is.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that her Service Advisor notified her that the vehicle was included in a Customer Satisfaction Program: 19B37; however, the contact never received the notification. The manufacturer was made aware of the failure, but no assistance was provided. The vehicle was not serviced under Customer Satisfaction Program: 19B37 in the required timeframe. The failure mileage was approximately 82,000.

The contact owns a 2019 Ford Escape. The contact stated that the vehicle failed to start. The contact opened the hood and noticed that the coolant level was extremely low. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000.

The contact owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust. No warning lights were illuminated. The vehicle was taken to the dealer, and it was determined that coolant intrusion had damaged the long block, and the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred at 92,000 miles. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 27,000.

The contact called on behalf of her mother-in-law who owns a 2019 Ford Escape. The contact stated that while driving approximately 75 MPH, the "Vehicle Hot, Reduce Speed" message was displayed. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the head gasket needed to be replaced. The vehicle was not repaired. The contact related the failure to the Technical Service Bulletin: 19-2375. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 170,000.

The contact owns a 2019 Ford Escape. The contact stated that the vehicle idled rough when started; however, when the accelerator pedal was depressed, the vehicle would drive smoothly. The vehicle was taken to an independent mechanic where it was diagnosed with a coil pack failure. The vehicle was repaired; however, the failure recurred, and the contact stated that the check engine warning light was illuminated. The vehicle was taken to the same independent mechanic, but the cause of the failure was not determined. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

The contact owns a 2019 Ford Escape. The contact stated that over time the roof rack sealant failed causing water to enter the vehicle. The vehicle was taken to the dealer where it was determined there was a leak due to the sealant failing to function caused by a manufacturer defect. The manufacturer was made aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 70,000.

The contact owned a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the rear driver's side and there was a burning odor. The vehicle was parked and the contact noticed smoke coming from the driver's rear side of the vehicle. No warning lights were illuminated. The fire was extinguished by the Fire department but the cause of the fire was undetermined. There was damage to the contacts home as a result of the fire. A fire report was filed. The contact's son required oxygen as a result of the fire but it was unknown if medical attention was required. A police report was not filed. The vehicle was towed by the insurance agency to investigate the failure. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

Vehicle has been shaking as it accelerates normally on the lower speeds; however, even in the 40-65 mph range the vehicle will shake/sputter as you try to accelerate. When accelerating from a stopped position vehicle at times will seem to loose power while accelerating and you will have to take your foot off the gas and try again or even have to shut the vehicle off and turn it back on.

The contact owns a 2019 Ford Escape. The contact stated when the vehicle was started, the engine was idling roughly. The contact stated that the vehicle was also overheating. The contact stated that no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the coil needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the check engine light was illuminated continuously after starting the vehicle. The contact returned the vehicle to the mechanic who determined that coolant was leaking into the engine. The mechanic referred the contact to the local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 60,000.

The cowl part broken in JAN24, dealership replaced. I was told this part hold windshield and protects electrical in vehicle. March 2024, I noticed the seal on bottom of windshield wasn’t against the windshield, buckling in several spots, I contacted Ford customer service, Told to take it back to the dealership. The dealership had to order the part and didn’t have a detailed reason why the part was broken / defective, the dealership could order a new cowl part and install when part comes in.

My vehicle is starting to shift hard and shake while trying to shift.

Check engine light came on and off several times with p0304 code and loss of engine coolant spent $750 with hopes of solving issue at pep boys but did not fix issue now at ford dealer for remedy