2018 Ford Escape complaints

MY 2018 FORD ESCAPE LOST THE TRANSMISSION ON 24/27 ALBEMARLE ROAD. I WAS TAKING MY SON FOR DOCTORS CHECKUP. I WAS LUCKY THERE WAS SO MUCH TRAFFIC ON MY WAY. SOMEONE COULD HAVE HIT OUR VEHICLE FROM THE REAR. I MANAGED TO PULL OFF TO THE ROAD. THIS WOULD HAVE COSTED OUR LIFE'S HAS SOMEONE HIT US FROM THE REAM.

DRIVING WITH MY DAUGHTER WHEN MY 2018 FORD ESCAPE SHOOK HARD AND TRANSMISSION OR WARNING LIGHT POPPED ON. WE SWERVED TO THE SIDE OF THE ROAD. I PUSHED IT A BLOCK BACK TO MY HOUSE. I NOTIFIED FORD AND THEY TOWED IT TO WALT SWEENEY ON GLENWAY IN CINCINNATI. WALT SWEENEY DIDN'T WANT TO GIVE ME A LOANER CAR BECAUSE THEIR POLICY IS TO LOOK AT THE VEHICLE BEFORE LOANING ONE OF THEIRS OUT. I WENT TO ENTERPRISE RENTAL WHERE I WOULD HAVE TO PAY OVER 400. FOR A CAR FOR TWO DAYS. I DON'T EVEN HAVE A TICKET ON RECORD. I CALLED FORD AND TOLD THEM I BOUGHT THE CAR NEW AND HAVE BEEN THE ONLY OWNER. IT HAS 47000 MILES ON IT. THERE IS NO WAY THE TRANSMISSION WENT BAD BECAUSE IF ME. IT IS A CLOSED UNIT. FORD SAID THERE WAS NO WAY THEY COULD PAY ENTERPRISE FOR A RENTAL. THE ONLY WOULD PAY ME BACK. I COULDN'T AFFORD THE RENTAL CAR THEN AND CAN'T NOW. THIS POLICY IS FOR THE POORER PERSON WHO CAN'T AFFORD A RENTAL, SO FORD DOESN'T HAVE TO PAY THEM BACK. I'M DISGUSTED BY FORD TAKING ADVANTAGE OF PEOPLE WHO NEED THE MOST HELP. I CALLED FORD OVER AND OVER AND NO MATTER WHO I TALKED TO I WAS TOLD TOO BAD. I WALKED THE HALF MILE TO SWEENEY AND BROKE DOWN CRYING. THEY WERE KIND ENOUGH TO DO THE RIGHT AND LEGAL THING WHEN FORD REFUSED THE BOTTOM LINE IS THAT FORD SOLD A FAULTY NEW VEHICLE, IT BROKE DOWN AND THEY REFUSED TO GET ME A RENTAL CAR UNLESS I HAD OVER 400. TO RENT THE CAR. THIS DOESN'T INCLUDE IF IT WAS MORE THEN 2 DAYS. SWEENEY, NOTIFIED ME THAT MY CAR NEEDS A TOTAL TRANSMISSION OVERHAUL AND A

COOLENT LEAKAGE INTO ENGINE BLOCK.

I PURCHASED A NEW 2018 FORD ESCAPE IN 2018. ON FEBRUARY 22, 2021, MY ESCAPE, WITH ONLY 32,264 MILES, WHILE DRIVING AT NIGHT, A DASH INDICATOR LIGHT CAME ON, HIGH TEMPERATURE PULL OVER IMMEDIATELY. I CONTACTED JC. LEWIS FORD IN SAVANNAH, GA AND WAS TOLD TO HAVE THE CAR TOWED TO THEIR DEALERSHIP, WHICH IS WHERE I HAD PURCHASED THE CAR. SERVICE DEPARTMENT SAID IT HAD NO COOLANT AND WOULD NEED TO KEEP THE CAR UNTIL END OF WEEK, SAID THEY HAD NO LOANER CARS AVAILABLE. FOUR DAYS GO BY, NO WORD, CALLED SERVICE DEPARTMENT, AGAIN TOLD NO COOLANT. MY HUSBAND DEMANDED A LOANER DUE TO THE FACT THIS IS THE SECOND CAR THEY SOLD TO US WITH KNOWN PROBLEMS. WE PURCHASED A 2014 FOCUS IN 2014, ENGINE PROBLEMS IN 2018 AT 62,000 WHICH FORD DENIED OUR CLAIM TO COVER THE $9000 REPAIR SO WE ENDED UP PURCHASING THE ESCAPE. ON MONDAY, MARCH 1,2021, JC LEWIS FINALLY PROVIDED A LOANER CAR AND LATER THAT SAME DAY SAID THE ESCAPE NEEDS A NEW ENGINE. I TOLD THE SERVICE DEPARTMENT NO WARNING LIGHTS HAD EVER COME ON ABOUT LOW COOLANT AND PRIOR TO HAVING THE CAR TOWED I RAN A SYSTEM CHECK ON THE ENGINE AND IT STATED ALL SYSTEMS NORMAL WHICH I TOOK A PHOTO. THIS VEHICLE SHOULD BE RECALLED AND I SHOULD NOT HAVE TO BE CONCERNED THAT THE NEXT ENGINE THEY PUT IN WILL DO THE SAME THING AND WILL BE AT MY EXPENSE SINCE MOST LIKELY THE WARRANTY WILL NOT BE IN EFFECT. I'VE READ MANY ESCAPE OWNERS THAT HAD REPLACEMENT ENGINES FAILED ALSO.

COMPLAINT REAR WINDOW SHATTER OF 2018 FORD ESCAPE: REAR WINDOW GLASS SHATTERED ON LIFTGATE PANEL DOOR, (UNKNOWN REASON) TWICE SINCE BOUGHT FROM FORD DEALERSHIP, FEBRUARY 2020. GLASS SHATTERED ON 11/28/20 (WAS REPLACED) AND AGAIN, ON 2/17/21. CAR WAS PARKED AND UNDISTURBED IN MY DRIVE WAY, BOTH OCCURRENCES. NOTHING AROUND IT OR IN IT TO POSSIBLY CAUSE ANY SHATTERING. THERE MUST BE SOME SORT OF ISSUE GOING ON WITH THE GLASS OR INTERIOR CABIN PRESSURE TO THE GLASS OF THIS MODEL, FORD DEFECT?? BRAND NEW WINDOW INSTALLED ON 11/28/20, AND 2 1/2 MONTHS LATER, SAME TYPE OF SHATTER TO WINDOW, WHEN CLOSED MY CAR DOOR, HEARD THE NOISE OF GLASS SHATTERING, MOST ALL OF IT ALL CAVED IN AND FELL INTO THE CAR IN TINY PIECES, JUST LIKE THE FIRST OCCURRENCE.

COMPLAINT REAR WINDOW SHATTER OF 2018 FORD ESCAPE: REAR WINDOW GLASS SHATTERED ON LIFTGATE PANEL DOOR, (UNKNOWN REASON) TWICE SINCE BOUGHT FROM FORD DEALERSHIP, FEBRUARY 2020. GLASS SHATTERED ON 11/28/20 (WAS REPLACED) AND AGAIN, ON 2/17/21. CAR WAS PARKED AND UNDISTURBED IN MY DRIVE WAY, BOTH OCCURRENCES. NOTHING AROUND IT OR IN IT TO POSSIBLY CAUSE ANY SHATTERING. THERE MUST BE SOME SORT OF ISSUE GOING ON WITH THE GLASS OR INTERIOR CABIN PRESSURE TO THE GLASS OF THIS MODEL, FORD DEFECT POSSIBLY?? BRAND NEW WINDOW INSTALLED ON 11/28/20, AND 2 1/2 MONTHS LATER, SAME TYPE OF SHATTER TO WINDOW, WHEN CLOSED MY CAR DOOR, HEARD THE NOISE OF GLASS SHATTERING, MOST ALL OF IT ALL CAVED IN AND FELL INTO THE CAR IN TINY PIECES, JUST LIKE THE FIRST OCCURRENCE.

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDOW FRACTURED FROM TOP TO BOTTOM AND LEFT TO RIGHT. THE REAR WINDOW THEN SHATTERED WITHOUT IMPACT NEAR THE LIFTGATE. THE CONTACT STATED THAT THERE WERE NO SIGNS OF AN IMPACT TO THE WINDOW. THE FAILURE HAD OCCURRED TWICE. THE CONTACT TOOK THE VEHICLE AND HAD THE GLASS REPLACED BY A CERTIFIED GLASS COMPANY THROUGH THE INSURANCE THE FIRST TIME THE FAILURE OCCURRED. THE SECOND TIME THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

VEHICLE STEERING STIFF AND DOES NOT UNLOCK AFTER STARTING. MUST WORK MOVING STEERING WHEEL FORCE ABLE TO UNLOCK TO DRIVE. ALSO MAKES NOISE WHEN DRIVING AND TURNING THE WHEEL. I THOUGHT IT WAS A LOW BATTERY TAKING/CONSERVING POWER; HOWEVER UPON TAKING TO FORD DEALERSHIP IT WAS DIAGNOSED THAT MY RACK AND PINION NEEDS REPLACED. MY 2018 FORD ESCAPE HAS APPROXIMATELY 46,000 MILES AND IS OUT OF WARRANTY. THE FORD TECHNICIAN INDICATED THIS WAS AN UNUSUAL REPAIR DUE TO THEY USUALLY DON'T SEE THIS REPAIR ON VEHICLES THAT HAVE LOW MILEAGE AND IT'S ABOUT 100,000 MILES LESS THAN HE USUALLY SEES. IT IS A DRIVING HAZARD AND COULD HAVE WENT OUT COMPLETELY WHILE I WAS DRIVING. SO DISAPPOINTED AND FEEL THERE IS A DEFINITE FACTORY-PROBLEM. I BOUGHT THIS VEHICLE NEW.

THE REAR SEAT BELT BUCKLE (DRIVER SIDE) IS NOT HOLDING THE BELT, DAMAGED

THE SYNC SYSTEM STOPPED WORKING. I WAS TOLD IT WAS THE APIM MODULE. THE VEHICLE HAS TO BE DRIVEN FOR QUITE SOME TIME (UNTIL IT WARMS UP?) WHEN THE CAR IS TURNED OFF AND BACK ON THE SYNC SYSTEM MIGHT START WORKING.

TOOK VEHICLE IN FOLLOWING A RECALL NOTICE FOR CONTROLLER MODULE. TWO MONTHS LATER THE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE BACK AND IT RESULTED IN A COOLANT LEAK INTO THE CYLINDER. THE BLOCK WAS WARPED AND NEEDED TO BE REPLACED, AS WELL AS A NEW FLYWHEEL AND HEAD GASKET. SIX MONTHS LATER, THE VEHICLE SHIFTED HARD AND THEN STOPPED BEING ABLE TO MOVE. THIS RESULTED IN A SECOND FLYWHEEL BEING INSTALLED ALONG WITH A NEW TRANSMISSION PUMP, SEALS, AND TORQUE CONVERTER. STILL DOES NOT RUN CORRECTLY AND THE AUTOMATIC SHUT OFF DOES NOT WORK. VEHICLE HAS HAD A SINGLE OWNER AND LESS THAN 35,000 MILES ON IT. BELIEF IS THAT THESE PROBLEMS ARE A RESULT OF A POORLY DESIGNED ENGINE AND THE ORIGINAL RECALL.

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO LOCAL MECHANIC WHO RESET THE WARNING LIGHT AND STATED THERE WAS NO ISSUE WITH THE VEHICLE. AFTER CHANGING THE COIL THE FAILURE PERSISTED. WHILE DRIVING 40 MPH THE VEHICLE STALLED AND SHUT-OFF IN THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND DROVE THE VEHICLE HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER GREAT LAKES FORD OF MUSKEGON (2469 E. APPLE AVE, MUSKEGON, MI 49442) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT WAS LEAKING INTO THE ENGINE BLOCK AND THE ENGINE NEEDED TO BE REPLACED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

AT THE 32,000 MILE ROUTINE SERVICE THE REAR BRAKE ROTORS AND PADS HAD TO BE REPLACED FOR, IMHO, PREMATURE WEAR. BOTH REAR ROTORS WERE DEEPLY SCORED ON THEIR OUTSIDE FACES, WHILE THE OUTSIDE PADS WERE WORN DOWN THEIR WEAR SLOTS AND THE INSIDE PADS WERE HARDLY WORN AT ALL. THE SERVICE MANAGER SAID THIS WAS NORMAL WEAR AND TEAR AND BLAMED THE UNEVEN WEAR ON DIRTY PAD SLIDE PINS. HE COULDN'T ACCOUNT FOR THE DEEP SCORING. MY EXPERIENCE OVER 6 DECADES OF VEHICLES IS THAT PADS SHOULD LAST 40,000 MILES AND ROTORS 100,000 MILES OR MORE.

AT 26,000 MILES HAD A FULL ENGINE REPAIR DUE COOLANT ISSUE. FORD HAD MY CAR FOR 3 MONTHS. LESS THAN A FEW DAYS AFTER GETTING IT BACK HAD A FRONT CRANK SEAL LEAK DUE A DEFECTIVE PART. 3 MONTHS LATER CAR IS NOW THROWING HIGH TEMP/ENGINE FAULT CODES AND GOING INTO LIMP MODE. DEALER STATES ITS A DEFECTIVE RADIATOR. HAD THAT REPLACED THEN 4 DAYS LATER CAR WENT INTO HIGH TEMP/LIMP MODE AGAIN. WAITING TO HEAR WHAT'S WRONG NOW WITH THIS CAR. ALL THESE ISSUES HAVE HAPPENED WHILE DRIVING ON HIGHWAYS.

BOUGHT A USED 2018 ESCAPE 1.5L IN JUNE 2019. JAN 5 I WENT TO CRANK IT AND IT WAA PUTTERING. WAS LOW ON GAS AND ON AN INCLINE SO THOUGHT THAT WAA THE PROBLEM. GOT GAS AND WAS FINE THE NEXT FINE. BUT THE 8TH...WENT IT CRANKED IT I HEARD WATER SLOSHING. LOOKED UP SOME STUFF AND HAD SOME MECHANIC FRIENDS LOOK AT IT AND TOLD ME IT WAS A BLOWN HEAD GASKET COOLANT WAS LOW. SO WENT TO ADD NORE AND IT SMELLS LUKE GAS. AND MY EXHAUST SMELLS LIKE ANTIFREEZE. WAS TOLD THAT THIS IS SOMETHING WITH THIS YEAR MODEL. SO NOW I HAVE IT IN THE SHOP HOPING IT GETS FIXED SOON. APPARENTLY THIS NEEDS TO BE RECALLED. I HAVE 55465 MILES ON IT.

PURCHASED THIS VEHICLE NEW 1DEC 2018. I BROUGHT THIS VEHICLE IN FOR SMELLING COOLANT AFTER DRIVING. VEHICLE HAS 11134 MILES. DEALER TOLD ME THAT I HAD A LEAK IN THE NUMBER 3 CYLINDER AND IT NEEDED A SMALL BLOCK REPLACEMENT. DEALER LEFT ME STRANDED AT DEALERSHIP AND 50 MILES FROM HOME. THEY DID OFFER ME A RENTAL VEHICLE WHICH I DECLINED. VEHICLE IS STILL ON BUMPER TO BUMPER WARRANTY. DEALER CANNOT GIVE ME TIME FRAME FOR ENGINE REPLACEMENT. ONE OF THE WORST CAR EXPERIENCES I HAVE EVER HAD. WISH THEY WOULD TAKE VEHICLE BACK AND I CAN PURCHASE SOMETHING MORE RELIABLE OTHER THAN FORD.

VEHICLE IS LOSING COOLANT AT 43,000 MILES I FILLED IT TO THE MAX AT 47,000 IT IS BELOW THE MINIMUM THIS IS A KNOWN ISSUE WITH THE ESCAPES BUT NO RECALL FOR MINE

DEC.20,2020, MY CAR PARK IN MY DRIVE WAY, START UP AND THE ENGINE RUNNING VERY ROUGH AND DISPLAY HAS A CODE FLASHING ( ENGINE ). TECH INFO ME THAT NUMBER 4 PLUG MISFIRE, ADD COOLANT, RESET CODE PO316 AND PO304. TECH SAID THAT THERE IS A TSB20-2100 ?

WHILE IN MOTIION (TAKING OFF AND DURING DRIVE) THE CAR 'CUTS BACK' AND DOESN'T PICK UP SPEED CAUSING DRIVER OF VEHICLE TO COMPLETELY PRESS THE GAS PEDAL TO INCREASE SPEED(ONLY SOMEWHAT GRADUALLY AFTER ANOTHER CUTBACK). THIS HAPPENS WHILE TRAVELING ON HIGHWAYS AND ON CITY STREETS OR COUNTRY ROADS. IN ADDITION, WHEN PUTTING CAR IN REVERSE (TO PARK OR PULL OUT OF PARKING SPACE) THE CAR EITHER TURNS OFF OR DOESN'T MOVE BACK WHEN PRESSING THE GAS PEDAL.

SECOND SERVICE AT FORD DEALERSHIP AFTER "CHECK ENGINE" LIGHT DISPLAYED. COOLANT STATES AS IT NEEDS TO BE FILLED. WAS TOLD BY SERVICE MANAGER ENGINE NEEDS TO BE REPLACED DUE TO DAMAGE CAUSED BY STRUCTURAL PROBLEM WHERE COOLANT LEAKS INTO ENGINE. VEHICLE HAS 18000 MILES AND SERVICED APPROPRIATELY. CHECK ENGINE LIGHT APPEARED WHEN IN MOTION. WAS TOLD BY SERVICE MANAGER THIS IS A KNOWN PROBLEM WITH 2018 ESCAPES.

BROUGHT MY VEHICLE IN ON JULY 13TH, 2020 (55,785 MILES) DUE TO A RECALL NOTICE I RECEIVED. THE RECALL WAS FOR A POWERTRAIN REPROGRAMMING DUE TO COOLANT LEAKING INTO THE CYLINDER BORES. REPROGRAMMING WAS PERFORMED ALONG WITH AN OIL CHANGE. ON NOVEMBER 30, 2020 (CLOSE TO 66K MILES) MY CHECK ENGINE CAME ON. TOOK IT TO AUTO ZONE SO THEY COULD READ THE CODE. IT WAS SHOWING MISFIRING ON CYLINDER 3. ON DECEMBER 1ST, I TOOK IT TO MARJENHOFF TRANSMISSIONS (FAMILY FRIEND). HE HOOKED IT UP TO RUN DIAGNOSTICS AND IT SHOWED THAT CYLINDER 3 HAD MISFIRED OVER 100 TIMES. ALSO, MY COOLANT WAS SUPER LOW. I PICKED IT UP DECEMBER 3RD AND WAS TOLD TO KEEP AN EYE ON MY COOLANT LEVEL UNTIL I GET IT TO THE DEALERSHIP ON DECEMBER 7TH. ENDED UP HAVE TO TOP OFF MY COOLANT ON THE 5TH. DROPPED IT OFF AT AUTONATION FORD ON THE 7TH TO HAVE THEM RUN DIAGNOSTICS ON WHAT I STATED WAS HAPPENING. RESULTS DID END UP COMING BACK THAT THE EXACT PROBLEMS THAT WERE STATED IN THE RECALL IS WHAT WAS HAPPENING WITH MY VEHICLE. I WAS TOLD THAT I WOULD NEED MY SHORT BLOCK REPLACED. SINCE I WAS NO LONGER UNDER POWERTRAIN WARRANTY THEY WOULD NOT BE ABLE TO COVER THE COST. SHE THEN TOLD ME THAT SHE REACHED OUT TO FORD TO SEE IF THEY WOULD COVER THE COST IN FULL OR OFFER AN AMOUNT TOWARDS THE REPAIR. IT'S DECEMBER 9TH AND IM WAITING TO HEAR BACK. I FEEL THAT I AM NOT RESPONSIBLE FOR THIS REPAIR EVEN THOUGH I AM OUT OF WARRANTY DUE TO IT BEING A FACTORY DEFECT. THIS SHOULD HAVE NOTHING TO DO WITH WARRANTY.

HAD A HEAD ON COLLISION AND THE AIR BAGS DIDN'T DEFLATE.

2018 FORD ESCAPE HAS 10,000 MILES ON IT. MY COOLANT IS BACKING UP INTO MY ENGINE. CALLED THE DEALERSHIP ON SEPTEMBER 2ND, 2020. THEY STATED THIS IS A COMMON PROBLEM. IT'S NOW OCTOBER 11TH, 2020 AND THEY STILL DON'T HAVE MY CAR IN. THEY STATED THEY DON'T HAVE ANY LOANER CARS TO GIVE OUT. THEY WILL NEED MY CAR FOR A MINIMUM OF 3 WEEKS. WHY ARE THEY ABLE TO SELL CARS WITH BAD ENGINES.

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE ON AN INCLINE OR A DECLINE, TRANSMISSION FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSAXLE WAS DEFECTIVE. THE TRANSAXLE WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE LOCAL DEALER DCH FORD OF THOUSAND OAKS LOCATED AT 3810 THOUSAND OAKS BLVD, WESTLAKE VILLAGE, CA 91362 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

2018 FORD ESCAPE PURCHASED NEW FROM DEALERSHIP IN FEBRUARY OF 2018, ON A STRAIGHT AWAY FELT LIKE THE ENGINE PULLING ITSELF BACK THEN FLASHED AUTO START/STOP PUT IN P AND RESTART. LOST ALL ENGINE POWER ON A BUSY HIGHWAY. COASTED TO A PARKING LOT. ENGINE WOULD NOT STOP. NO CODES WERE SHOWING. NO CHECK ENGINE LIGHTS. HAS HAD OIL CHANGED EVERY 5K TO 5500 MILES. ALL MAINTENANCE PER MANUAL COMPLETED WHEN DUE. ENGINE NEEDING REPLACED AT 81K MILES.

ENGINE FAILURE AT 10K COOLANT LEAKING INTO CYLINDER WALL. LOOK ONLINE AND ALL I SEE IS 2018 AND 2019 FORD ESCAPE 1.5 TURBO COOLANT LEAK ENGINE FAILURE..FORD NEEDS TO OWN THIS AND THIS NEEDS A RECALL.

RECURRENT PROBLEMS WITH COOLANT LEAKING. ENGINE REPLACED ONCE, NOW LEAKING AGAIN. RECURRENT PROBLEMS WITH THE SPARK PLUGS. CHECK ENGINE LIGHT IS ON, CAR SHAKES WHEN DRIVING, UNABLE TO DRIVE WITH AIR-CONDITIONING ON

AT 62,000 MILES TRANSMISSION HAD TO BE REPLACED AT MY EXPENSE NOW AT 75,000MILES MISFIRE ON CYLINDER 3 CODE P0203 STILL WAITING TO BE FIXED THEN OVER HEAT WARNING LIGHT WOULD COME ON AND THEN GO OFF WHILE DRIVING

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED WHILE HIS WIFE PARKED THE VEHICLE INTO A UPHILL DRIVEWAY, WHEN EXITING THE VEHICLE IT BEGAN TO ROLL DOWN THE DRIVEWAY HILL. THE CONTACT STATED THE WIFE DID NOT HAVE THE EMERGENCY BRAKES ACTIVATED AND THE GEAR WAS IN PARK. THE CONTACT STATED THE VEHICLE CRASHED INTO A TREE ACROSS THE STREET WHILE HIS GRANDCHILD WAS STILL SEATED ON A CAR SEAT AT THE REAR PASSENGER SIDE. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HIS WIFE HAD SUSTAINED INJURIES ON BOTH KNEES AND WAS TAKEN TO THE HOSPITAL AND SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BODY SHOP TO HAVE THE COSMETIC REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.

WENT IN FOR RECALL OF POWERTRAIN CONTROL MODULE SOFTWARE TWEAK FIELD SERVICE ACTION # 19B37, THEY RAN AN ADD'L TEST AND NOW ARE REPLACING THE ENGINE NEXT WEEK. I MEAN, THANK YOU AND ALL, BUT THE CAR HAS BEEN FINE -- THERE GOES MY RESALE VALUE.

DIFFICULTY STARTING. STATIONARY

ENGINE LONG BLOCK WAS REPLACED, FOLLOWED BY A FRONT MAIN SEAL FAILURE AND REPLACEMENT. AFTER PICKING UP VEHICLE FROM SERVICE, AFTER ABOUT 1000 MILES THE ENGINE LOST OIL A 3RD TIME AND CAR WENT INTO "LIMP MODE" AND GAVE A CEL.

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED WHILE HIS WIFE WAS AT A STAND STILL AT A GAS STATION, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER WORK AREA. THE DRIVER PARKED THE VEHICLE AND WHEN EXITING SHE HEARD A LOUD NOISE AND SAW THE REAR DRIVER'S SIDE TIRE HAD A PIECE OF METAL INSERTED. THE DRIVER CALLED AAA AND THEY WERE UNABLE TO CHANGE THE TIRE DUE TO THE LUG NUTS. THE CONTACT STATED AAA HAD TO CALL A THIRD PARTY TO ASSIST WITH CHANGING THE TIRE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MULLINAX FORD OF CENTRAL FLORIDA LOCATED AT 1551 E SEMORAN BLVD, APOPKA, FL 32703, (407) 890-0557, WHERE IT WAS DIAGNOSED WITH NEEDING LUG NUTS TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 49,002.

ONE DAY AFTER WORK, THE AC SUDDENLY STOPPED WORKING. UPON RETURNING HOME, WE NOTICED A BURNING RUBBER SMELL. WE TOOK THE VEHICLE TO THE DEALERSHIP, FROM WHICH WE HAD PURCHASED THE VEHICLE FROM 4 MONTHS PRIOR. THEY LOOKED AT THE VEHICLE, AND DIAGNOSED THAT THE AC COMPRESSOR HAD LOCKED UP, AND THE BURNING RUBBER SMELL WAS FROM THE BELT. THEY THEN QUOTED US ROUGHLY $3500-$3600 TO FIX THE ISSUE, IN THAT IT WOULD INCLUDE THE ENTIRE AC COMPRESSOR KIT, CONDENSOR, AND AN AC FLUSH. IT IS A 2018, BUT WE WERE PAST THE FORD 36K WARRANTY PERIOD, SO WE DECIDED TO CALL AROUND TO OTHER SHOPS/MECHANICS. WE FINALLY DECIDED TO TAKE IT TO A MECHANIC WHOM HAD PREVIOUSLY DONE WORK FOR US, AND WE TRUSTED. PRIOR TO EVEN TAKING THE VEHICLE TO HIM, THE OTHER INDIVIDUALS WE CALLED WERE SHOCKED TO HEAR WE HAD AN AC COMPRESSOR ISSUE, ON SUCH A RECENT MODEL. HE WAS SURPRISED, AND COMES TO FIND OUT THAT THE SYSTEM IS ESSENTIALLY PROPRIETARY, SO THAT IT'S DIFFICULT TO EVEN ACQUIRE THE PARTS/FLUID REQUIRED TO WORK ON IT OUTSIDE OF A FORD DEALERSHIP. WHICH MORE SO, WE BELIEVE, POINTS TO THE FACT THAT THIS SHOULD HAVE NOT HAPPENED ON A 2018 VEHICLE. THE MECHANIC CONCLUDED THAT THE ISSUE IS THAT THE AC COMPRESSOR LOCKED UP, AND SAID IT SHOULD NOT HAVE HAPPENED ON A VEHICLE WITH ONLY 48K MILES AND A RECENT MODEL.

WE PURCHASED OUR ESCAPE (NEW) FROM THE DEALER IN MARCH 2018. IN MARCH OF 2019, OUR CHECK ENGINE LIGHT KICKED ON (ENGINE HAD JUST OVER 12,000 MILES ON IT). CODE READER INDICATED A MISFIRE. WE TOOK IT TO THE DEALER AND THEY TOLD US THAT COOLANT WAS FOUND IN THE #2 CYLINDER AND THAT THE ENGINE NEEDED TO BE REPLACED. ENGINE WAS REPLACED UNDER WARRANTY AT NO COST TO US. IN JULY 2020, OUR ESCAPE STARTED EXHIBITING THE SAME PROBLEMS (ROUGH STARTS, LOW COOLANT IN OVERFLOW RESERVOIR). WE TOOK IT TO THE DEALER (THIS TIME THE CHECK ENGINE LIGHT DIDN'T KICK ON), AND THEY TOLD US COOLANT INTRUSION HAD HAPPENED AGAIN AND THAT THE ENGINE NEEDED TO BE REPLACED AS WELL AS THE TURBO CHARGER. ENGINE WAS REPLACED UNDER WARRANTY AT NO COST TO US. ENGINE HAD JUST OVER 24,000 MILES ON IT.

MOST OF THE TIME THAT I START THE VEHICLE IT MAKES A SQUEALING SOUND, IT ONLY LASTS AS LONG AS I AM IN PARK OR IF I AM IN REVERSE. ONCE I PUT THE VEHICLE INTO DRIVE THE SOUND STOPS. I HAVE TAKEN THE VEHICLE INTO THE DEALERSHIP ON MORE THAN ONE OCCASION AND I HAVE EVEN RECORDED THE SOUND BUT I HAVE BEEN TOLD THAT THERE IS NO NOISE. ANOTHER ISSUE THAT I HAVE HAD IS A FOUL ODOR COMING FROM THE VENTS. IT ORIGINALLY STARTED DURING THE WINTER MONTHS, THEN CONTINUED THROUGH THE SUMMER. THIS HAPPENS EVERY TIME THAT I TURN ON THE HEATER AND SOMETIMES WHEN I TURN ON THE AC. I HAVE TAKEN IT TO THE DEALERSHIP AND ONE MECHANIC DID SMELL IT BUT THEY COULDN'T FIND ANYTHING WRONG WITH IT SO THEY PUT A CHERRY SCENT IN IT AND GAVE IT BACK TO ME. IF I NEED THE HEATER ON I HAVE TO DRIVE AROUND WITH A WINDOW OPEN TO KEEP FROM SMELLING THE BAD ODOR OF BURNT HAIR/HARSH CHEMICAL. BOTH OF THESE HAPPEN WHILE THE VEHICLE IS STATIONARY AND IN MOTION. I DROPPED MY CAR OFF ON 2/20/20

AT 62,000 THE ENGINE FAULT LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS LEAKING COOLANT INTO THE CYLINDER HEAD AND I NEEDED A NEW ENGINE. MY CAR WAS JUST AT THE DEALERSHIP 3 WEEKS PRIOR WITH NO ISSUES NOTES. I TAKE MY CAR IN FOR WORK EVERY 3 MONTHS. WHEN I WAS TOLD I NEEDED A NEW ENGINE, I WAS TOLD THIS WAS A KNOWN PROBLEM WITH THE ENGINE.

ENGINE FAILURE DUE TO COOLANT INTRUSION INTO THE NO. 2 CYLINDER RESULTED IN A COMPLETE ENGINE REPLACEMENT. AFTER TAKING 5 WEEKS TO REPAIR I PICKED UP THE VEHICLE ONLY TO HAVE THE TRANSMISSION FAIL AFTER DRIVING A COUPLE OF HUNDRED MILES.

WHILE OPERATING VEHICLE, GET OVERHEAT WARNING ON INFO CENTER. PARK VEHICLE WITHIN 5 MINUTES. CHECK LEVEL NEXT DAY, NO COOLANT IN RESERVOIR. ADD ALMOST ONE GALLON OF PREMIX COOLANT. NO SIGN OF COOLANT LEAK. TWENTY MINUTES LATER CHECK ENGINE LIGHT COME ON. CONTACT LOCAL DEALER, MADE APPOINTMENT NEARLY A WEEK LATER. IN THAT TIME CHECK ENGINE LIGHT CAME ON AND SECURED ONE MORE TIME. DIAGNOSTIC COMPUTER AT DEALERSHIP, TOLD THEM TO REPLACE SHORT BLOCK.

2018 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES ON VEHICLES. *LD THE CONSUMER STATED THAT THE TIRES FAILED AND IT DID NOT APPEAR TO BE BY FAULT OF THE TIRE MANUFACTURER, BUT THE VEHICLE MANUFACTURER. THE VEHICLE MANUFACTURER STATED THAT THE TIRES WERE NOT COVERED UNDER WARRANTY. THE CONSUMER STATED THAT THE ELECTRONICS IN THE VEHICLE WOULD NOT POWER OFF, DRAINING THE BATTERY. THE VEHICLE OVER-HEATED AND WENT INTO LIMP MODE; THE ENGINE WAS REPLACED.

FORD 2.0L ECOBOOST - COOLANT IN CYLINDERS, WHITE EXHAUST SMOKE AND ILLUMINATED MIL. PURCHASED 2018 2.0 TITANIUM FEB 2018. MARCH 2019, AT 29,000 MILES THE ENGINE FAILED , COOLANT IN CYLINDERS. WARRANTY WORK WAS PERFORMED UNDER TSB 19-2208 BY FORD DEALERSHIP. GREENWAY FORD ORLANDO. JUNE 2020 ,AT 62,000 MILES THE SAME REPAIRED ENGINE FAILED, COOLANT IN CYLINDERS. ENGINE TO BE REPAIRED UNDER TSB 19-2346 AT THE OWNER'S EXPENSE OF $8388 AT THE SAME FORD DEALERSHIP FORD KNOWS THERE ARE DESIGN DEFECTS IN THIS 2.0 ECOBOOST ENGINE. PROOF OF THAT IS THE SUPERSEDED TSB FROM JUST CHANGING THE CYLINDER HEAD ( TSB19-2208) TO CHANGING THE LONG BLOCK ( TSB 19-2346) . FORD DECLINED TWICE TO WARRANTY THE SECOND REPAIR AS THE VEHICLE WAS 2500 MILES OVER THE NEW CAR WARRANTY. ZERO SUPPORT. FORD WOULD NOT EVEN WARRANTY THE FIRST REPAIR WORK AFTER FAILING 14 MONTHS LATER.

I WAS STOPPED ON A SIDE STREET WAITING ON TRAFFIC SO I COULD PULL OUT ONTO THE MAIN ROAD. THERE WAS A BREAK IN TRAFFIC AND WHEN THE BREAK CAME I PRESSED ON GAS PEDDLE CAR TOO OFF THEN STOPPED PULLING CAR. I'M SITTING IN MIDDLE OF A MAIN STREET THAT IS VERY BUSY AND THE CAR WOULD NOT MOVE, TRANSMISSION JUST SPINNING MOTOR RACING AND CARS HEAD TOWARDS ME AT HIGH RATES OF SPEED. AFTER POLICE SHOW UP HELP ME OUT A BIT. I TRY GOING AGAIN AND AFTER BOUT 45 MIN OR SO. CAR STARTED FINE TOOK OFF NORMALLY GOT ON TO INTERSTATE AND NOW TRANSMISSION IS SLIPPING, JUMPING JURKING. TRIED REPORTING TO FORD, BUT THEY SAY MY VIN # BELONGS TO A DIFFERENT YEAR TO CALL BACK WITH RIGHT INFO. EVERY I HAVE SAYS 1 YEAR FORD HAS ANOTHER.

2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.

COOLANT IS LEAKING INTO THE CYLINDERS OF THIS 1.5L ENGINE AND THE BLOCK MUST BE REPLACED. *TR

MY ENGINE LIGHT WENT ON MAY 27,2020: WE TOOK IT TO THE DEALER MAY 28,2020. THEY HAD TO CHECK A PRESSURE READING AND WOULDN'T KNOW THE RESULTS UNTIL MAY 29; 2020. THIS CAR HAS 29,491 MILES AND WE BOUGHT IT NEW. ON MAY 29 WE WERE TOLD WE WOULD NEED A NEW ENGINE. THEY DID PROVIDE A LOANER AND DID NOT KNOW HOW LONG IT WOULD TAKE TO REPAIR. UPON PICK UP WE DROVE IT SEVERAL BLOCKS AND THE ENGINE LIGHT CAME ON AGAIN AND WE WERE TOLD IT WAS A 'SENSITIVE' CLAMP AND WE WOULD HAVE TO WATCH IT. *TR

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCARTHY FORD (11400 S PULASKI RD, CHICAGO, IL 60655, 773-239-7900) TO BE DIAGNOSED. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO ANOTHER DEALER TO BE DIAGNOSED AND REPAIRED. THE TRANSMISSION WAS REPAIRED BY THE OTHER DEALER HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 7,000.

OUR 2018 STARTED JERKING UPON DECELERATION AND AT ABOUT 40 MPH. I TOOK IT TO THE FORD DEALER FROM WHICH IT WAS PURCHASED, AS IT IS STILL UNDER WARRANTY. THERE WAS A TRANSMISSION PROBLEM. FORD AUTHORIZED ONLY A REPAIR. *TR WE ALSO OWN A 2014 FORD ESCAPE WHOSE TRANSMISSION QUIT WHILE OUR 2018 WAS IN THE GARAGE FOR SERVICE. IT IS MORE THAN COINCIDENCE THAT THEY BOTH HAVE THE EXACT SAME TRANSMISSION! THEY ARE FAULTY AND NEED RECALLED!

APPROX MAY 1ST MY CHECK ENGINE LIGHT CAME ON. I PROCEEDED TO THE NEAREST AUTO STORE AND CHECKED THE CODE. AT THAT TIME I PURCHASED AIR FILTERS AS WELL AND WENT HOME AND INSTALLED THE AIR FILTERS AND CHECKED ALL THE FLUIDS. LIGHT WENT OFF. MAY 15TH LIGHT COMES ON. I AM AN HOUR AWAY FROM THE DEALERSHIP SO I MAKE AN APPT TO BRING MY CAR TO THE LOCAL MECHANIC TO MAKE SURE AM SAFE TO DRIVE THIS AT ALL. BEFORE LEAVING MY HOUSE IN THE MAIL IS A LETTER FROM FORD STATING MY VEHICLE IS AT RISK OF HAVING COOLANT INTRUDE INTO THE ENGINE CYLINDER BORES. I CALL THE DEALERSHIP RIGHT THEN 5/15 AND GET A APPT FOR FIRST THING MONDAY AND AM TOLD THE ENGINE LIGHT IS NOT BLINKING YOUR FINE TO DRIVE. THAT EVENING MY HIGH TEMP LIGHT/PULL OVER LIGHT COMES ON. I WAIT AN HOUR AND GET HOME. THE NEXT MORNING I TRY TO START THE CAR AND CHECK AND SEE IF I CAN DRIVE IT OR WILL NEED A TOW TRUCK TO GET IT TO THE DEALERSHIP. HIGH TEMP LIGHT COMES ON AGAIN. I CHECK THE ENGINE AND FIND IN LESS THAN APPROX. 7 DAYS THE COOLANT IS EMPTY. I GET THE CAR TO THE MONDAY 8 AM APPT....FRIDAY THE 22ND THEY TELL ME YES THIS IS WHAT HAPPENED AND IT A KNOWN PROBLEM BUT IT WILL COST YOU 6K TO REPLACE THE SHORT BLOCK. IT IS NOW AT THE DEALERSHIP GETTING THE ENGINE REPLACED. I CALLED SEVERAL MECHANICS TO TRY AND GET QUOTES AND THEY SAID THEY WOULD NOT TOUCH THIS BECAUSE THEY ALL KNOW THIS IS A FORD PROBLEM WITH THIS ENGINE.*DT*JB

ALL SCHEDULED MAINTENANCE COMPLETED FOR THE VEHICLE ON TIME, AND ALWAYS SERVICED AT A FORD SERVICE DEPARTMENT. ALL RECALLS COMPLETED. NO ACCIDENTS WITH THIS VEHICLE. HAD ISSUES WITH VIBRATIONS COMING FROM FRONT PASSENGER SIDE OF THE VEHICLE CAUSING THE ENTIRE VEHICLE TO SHAKE. THE ISSUE WAS RESOLVED UNDER WARRANTY BY A FORD SERVICE DEPARTMENT BY REPLACING THE HALF SHAFT. THREE MONTHS LATER, WHILE DRIVING ABOUT 30 MPH, I RECEIVED AN ALERT ON MY VEHICLE SAYING, "POWERTRAIN MALFUNCTION / REDUCED POWER" AND "MALFUNCTION INDICATOR LAMP - REGULATORY". THERE WAS NO WARNING PRIOR TO THIS INCIDENT. THE CAR DROVE FINE, AND I DID NOT HAVE ANY ISSUES.ON THE WAY TO GETTING THE VEHICLE TO BE INSPECTED AT THE SERVICE CENTER, THE CAR WOULD NOT GO OVER 70 MPH AND I COULD HEAR THE CAR RUNNING VERY LOUDLY (LIKE A ROARING SOUND). I GOT OFF OF THE HIGHWAY, AND TOOK CITY ROADS AS A PRECAUTION TO GET TO THE SERVICE CENTER. AT EVERY STOP LIGHT, THE VEHICLE WAS OBNOXIOUSLY LOUD. ONCE I MADE IT TO TAKE VEHICLE BACK TO THE FORD SERVICE CENTER, AND THEY ARE NOW SAYING THE TRANSMISSION ON THE VEHICLE NEEDS TO BE REPLACED. THE VEHICLE IS NO LONGER UNDER WARRANTY, AND I AM EXPECTED TO PAY FOR REPAIRS. THIS SEEMS TO BE A DEFECTIVE TRANSMISSION, AND FORD IS NOT WILLING TO HELP. THE VEHICLE DOES NOT EVEN HAVE 100K MILES. MY VEHICLE WAS NOT IN THE VEHICLES RECALLED FOR TRANSMISSION SERVICES. *TR

MILEAGE 18,895. ENGINE WAS SHUDDERING AFTER STARTING MORNINGS AND THEN WHILE DRIVING SLOWLY IN REVERSE AND FORWARD. SHUDDERING SUBSIDED AFTER DRIVING A SHORT TIME AT LOW SPEED. THIS OCCURRED 2-3 TIMES. ONE WEEK LATER ENGINE LIGHT WENT ON, BROUGHT IMMEDIATELY TO DEALER. THEY KEPT THE CAR FOR 3 WEEKS. REPLACED V BELT AND CRANK PULLEY. ENGINE LIGHT CONCERN P0302, NO COOLANT IN JUG COOLANT ON #2 NEC TO PERFORM TSB 20-2100. REMOVED ENGINE, TORE DOWN, BUILT UP SHORT BLOCK PUT IN CAR, FLUIDS FILLED AND CHECKED, ROAD TEST OK. ADDITIONALLY, THEY DID AN AC REPAIR AS THE AC WAS BLOWING WARM. TO MY KNOWLEDGE THERE IS NO OFFICIAL RECALL FOR THIS ENGINE FAULT AS I WASN'T NOTIFIED, NOR FOUND EVIDENCE OF IT ON THE INTERNET, HOWEVER AT THE DEALER THEY SAID THERE WAS A RECALL. THE VEHICLE WAS REPAIRED UNDER WARRANTY AND AT NO COST TO ME. I WAS PROVIDED A FREE LOANER VEHICLE THE ENTIRE TIME.