2018 Ford Escape complaints

See attached document for complaint

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact became aware of a flowing liquid sound underneath the hood. The vehicle was taken to the independent mechanic where it was diagnosed with coolant leak into the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of Customer Satisfaction Program: 21N12; however, the contact was informed that the repair could not be covered under the Customer Satisfaction Program. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.

Coolant intrusion to the cylinder bores.

Coolant leaked into causing engine failure. Now having to have engine replaced. Noticed 156 other complaints to NHTSA regarding same issues. Why is Ford not doing anything about this. My Ford has 58560 miles on it.

The contact owns a 2018 Ford Escape. The contact stated while driving 35 MPH, the vehicle started leaking fluid. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line was cracked. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to a cracked fuel line. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.

Went to start vehicle in morning after it had been sitting overnight. temperature gauge went all the way to red immediately and alert on dash said do not drive vehicle and turn engine off immediately. had it towed to dealer and they advised coolant was leaking which caused blown head gasket. only fix is to replace engine which will cost more than vehicle is worth

Our vehicle is a 2018 Ford Escape with 54,843 miles. This vehicle was purchased Used from Ted Britt Ford, Chantilly, Va. and assured there was no issues with the vehicle. On or around February 20, 2024 my daughter notified me the check engine light is on. Dropped it off a local repair shop which identified there was a misfiring and needed a bore scope to see inside. Borescope discovered coolant in the cylinders indicating the head gasket is leaking. Call Ford US Customer Service same day (February 26, 2024), said they need Ford mechanic to look at it. Took to Chantilly who confirmed. Called Ford USA back, said they would talk with Ford Dealer and call me back, never returned a call. I've been calling them every 2-3 days since. Finally today they said 'there is no program to provide financial assistance' which really pisses me off. Reading industry material from reddit indicates this is a consistent problem experienced by many drivers of the Ford Escape. Seeing these reports indicate a bigger problem with the design and manufacturing of the Ford Escape. Consumers are left to pay the bill estimated at $13,000 - $15,000. Ford states there is no program to support this. I see this is a safety issue. What if a driver (in this case an 18yr old girl) has an engine seize stranding the driver. Ford America Customer Service Case # CXH-01638292

Widely known issue that the engine has coolant leaking into the engine. Ford issued a statement on it. Now the same thing is happening to my car. Safety of myself and others put at risk by vehicle running incorrectly and engine is now misfiring resulting in difficulty maintaining power while driving. Problem has been confirmed by independent body shop and is being confirmed but dealer now. Check engine light was on at 97k and now at 106k with same codes.

See attached document for complaint

The day after paying off my wife's 2018 Escape with 102,000 miles on it started telling us to pull over while driving on the highway because the engine was getting hot We pulled over and it went away. The next time we drove it our daughter was driving with our grandson in the car and it would not go more than a mile or two without overheating. We took it to be looked at by a local mechanic and was told that these regularly have head gasket problems, that was the problem with ours and we would have to replace the engine for about $10,000.00. A quick call to the Ford dealer and a perusal of the internet confirmed what the mechanic stated. I see information about the faulty head gaskets on the 1.0 liter engines, when I look on line I see at least as many customer complaints about the 1.5 liter engine in the escapes. These engines both have the same faulty wet sleeve design that is going to fail prematurely. Why isn't Ford being forced to address the dangerous engines in the escapes as well as the ecosport?

The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled. The message "Engine Overheating" was displayed and there was smoke coming from underneath the passenger's side of the hood. The contact was able to veer to the side of the road. The contact stated that she was able to restart the vehicle; however, the vehicle was sputtering. The vehicle was towed to the residence. The contact stated that she replaced the coolant reservoir herself, and added coolant to the vehicle; however, the coolant evaporated. The vehicle was then towed to an independent mechanic, where it was diagnosed that a coolant leak had caused damage to the timing belt, the pin, and the head gasket. The vehicle was repaired; however, the failure recurred six months later. The contact was able to pull to the side of the road and noticed that there was no coolant in the vehicle. The contact stated that she added coolant to the vehicle and drove to AutoZone, and a significant amount of coolant had poured out onto the ground. The vehicle was towed to the residence. The contact stated that the vehicle was undrivable. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

Check engine light came on for misfire. Odaniel Ford in New Haven, Indiana confirms coolant intrusion. Short block needs replace for $6800.

The contact owns a 2018 Ford Escape. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that coolant had intruded into the cylinders. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 77,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the High Engine Temperature message displayed, and the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that the vehicle was included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle had exceeded the mileage. The failure mileage was approximately 117,000.

Lug nuts have deformed and cannot be removed with standard lug nut wrench supplied with car. Have to be removed by a mechanic and replaced with new lug nuts which if from Ford only bend again.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and a burning odor was detected. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who replaced the water pump and timing belt; however, the failure recurred. The vehicle was then taken to the dealer, where the spark plugs were replaced, but the failure persisted, and the vehicle hesitated to restart. The vehicle was towed to the dealer, where it was diagnosed that the failure was related to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The contact was referred to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that the VIN was included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle exceeded the mileage limitations. The failure mileage was approximately 110,000.

My check engine light came on and I brought my 2018 Ford Escape to a mechanic. I then learned that coolant was leaking into the engine and causing the spark plugs to misfire. Ford had a bulletin on this issue but refused to perform any repairs on it (they recommended a full engine replacement). I contacted both Ford's customer service line and spoke to the service department at the dealership. Both said they could do nothing to help. I researched this issue and discovered that it is common in this make and model. I do not wish to pay the $10,000 it would cost to replace the engine on my own. I fear that this vehicle may overheat and fail for me on the highway with the loss of engine coolant or the misfire of the spark plugs.

This was a company leased vehicle that I bought in 2023. It was never in an accident, and I had it in for the regular maintenance every 7,000 miles as directed by my company. Car crossed over to 100,000 miles and started making a loud rattling noise near the engine. Took it to a local Goodyear who believed it was a cracked or damaged Flywheel. They have dealt with several problems with this make and model for the flywheel issue. They suggested I bring it to the dealer and have the dealer diagnose. Dealer confirmed the flywheel was cracked. During this time, I was able to confirm a November 2022 recall was conducted for the same year for the Ford Edge and again for the Ford Fusion and MKZ models, for the flywheel issue. Customer Satisfaction Program number 22N12. I believe the Ford Escape Flywheel issue should be connected to this recall.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, the vehicle stalled. The vehicle failed to restart and was towed to the dealer, where the radiator was repaired. The contact stated while driving 35-40 MPH, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was experiencing hard shifts and the transmission was slipping. The vehicle was taken to an independent mechanic, who informed the contact that the failure was related to the transmission. The vehicle was taken to an unknown dealer, but the failure could not be duplicated. The vehicle was taken to another dealer, where it was diagnosed that an unknown transmission part had failed, but the vehicle was not repaired. The vehicle was taken to a transmission specialist, where the transmission fluid was flushed, and the failure ceased. The contact stated that the check engine warning light later illuminated. The vehicle was taken back to the transmission specialist, where it was diagnosed, and the contact was informed that the transmission fluid was abnormally dark. The transmission specialist replaced the valve control assembly, the solenoid valve blocks, the clutch drum 3-4-5. Additionally, the transmission fluid was flushed, and the transmission was reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the dealer for repairs to reimbursed. The failure mileage was approximately 75,000.

Coolant leaking into engine

Car is experiencing coolant intrusion into cylinder of engine. Ford dealership in Orlando Florida is saying engine needs to be replaced. I'm reading that this issue is very common with this car. It was a safety hazzard for us because the car was running rough on a very busy highway. Had it towed to dealership.

The flex plate cracked in four places. I have images showing the cracks on the flex plate. The problem was confirmed by an independent service center. There were no warning lamps or messages, only a percussive tapping sound caused by the cracked flex plate. This issue could cause loss of control of the vehicle leading to an accident.

Vehicle made rattling noise that was evaluated as a heat shield 2 months ago . Vehicle began acting sluggish on acceleration finally refusing to travel over 15mph then stopping completely on road. Vehicle then rolled backward when in a forward gear ( automatic transmission) Transmission has been evaluated as " blown" $4,430.00 for rebuilt transmission from Ford Motor Company ----------------------------------------------------------------------------------------------------------------------------------------- NOTE : Lebanon Ford in Lebanon NH has disconnected our ability to service our vehicles at their facility. Leaving a [XXX] young lady to deal with this on the side of the road ---------------------------------------------------------------------------------------------------------------------------------------- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

The contact owns a 2018 Ford Escape. The contact stated that the vehicle had experienced rough idling, with white smoke coming from the exhaust. The check engine warning light remained illuminated while driving. The vehicle was examined by the local mechanic who determined there was coolant inside the cylinder #3, which caused severe engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and the local dealer were notified of the failure, but no assistance was provided. The approximate failure mileage was 100,000.

COOLANT LEAKING INTO ENGINE - I've owned this car for exactly 6 years tomorrow (2/20/24). It has 106k on the odometer. It's almost paid off and Ford tells me the coolant issue will be $10k to repair which is more than the car is worth, more than I owe on the car. They'll give me $500 to salvage it. Ford knows about this issue but won't cover it because my car is over 80k. Ridiculous. I will never buy another Ford product again.

I have ford escape 2018 S and I bought the car from koons ford silver spring MD. It is unfortunate whenever I drive the car for long hours ; suddenly the acceleration declines and the vehicle loose its power. And a strange click sound comes up and the check engine light on. Once I parked the car and the car cool down --the warning system disappear. I tried to contact the dealership and I was told my vehicle is not on recall list despite my vehicle have the same symptom--I bought this car very expensive and handle it with care and the car has only 5900 miles on it. Appreciate if you guys could investigate the case .

This car had an engine light go off and there was a cylinder 2 misfire. When I brought it into the dealership they said that there is a known issue that the coolant is intruding into the motor. Ford knows about this as a problem and has a faulty design and avoided telling people about it. I only realized the thousands of people who are being put at risk of the engine blowing while driving it down the road. My car was not the only one at the dealership with the same exact problem. These cars need to be recalled and corrected

Prior to this, my had no issues and I had been driving it all day. When coming home from some errands, the engine light suddenly came on and and then my car began shutting off on the highway. We were in the middle lane with cars going 70 miles a hour with no power in our own car, putting us in extreme danger. We were able to get it to the side of the highway and go through a series of starting it, having it run for a mile or so, and then having the engine shut down again. We were able to get it to a Ford dealership and it was inspected. Our garage immediately knew to look at the coolant cylinder to see if it was cracked and leaking as they have seen this issue multiple times. It was, in fact, cracked and coolant was leaking into our engine. Both a Ford representative and the dealership confirmed this is an issue with multiple of these engines but no recall has been enacted. They suggested we write a complaint to the National Highway and Traffic Safety Administration.

Coolant has leaked into my engine block causing damage to the engine. I have brought my car into the dealership on 3 different occasions with the same issue only to be told that something else was wrong with my vehicle. The first time I brought my vehicle in, it was covered (unknown to me) by a special service bulletin. I believe that I was intentionally misled so that the repair would not have to be covered. The first incident was on or around 2/1/23, the second incident was on or around 5/1/23, the third around 10/1/23 and most recently on 2/13/24

Coolant intrusion into motor. Coolant leak causing multiple misfires and my vehicle to lose power while driving and not to over 30mph. I have had the spark plugs, injectors, and coil packs all changed and problem persisted. Taking my car back to mechanic a test was done and there is coolant in the pistons.

I bought this car 8 months ago and one day it just wouldn’t start. the coolant leak has caused my engine to quit. I cannot afford to replace the engine, especially when ford knows this is an issue. My extended warranty also won’t cover it, the dealership said this is fords issue and they need to cover it. Ford has not issued a recall even though there is a service bulletin about it.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating, after which the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cylinder water jacket, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 69,000.

I GOT 2018 FORD ESCAPE ABOUT 7 MONTHS AGO AND WHEN I BACK OUT OF MY DRIVEWAY AND PUT THE CAR IN DRIVE I GET A SCRUNCHING NOISE ON THE PASSENGER SIDE AND THE SEEM LIKE THE BRAKES ARE GRABBING

The contact owns a 2018 Ford Escape. The contact stated while driving 40-50 MPH, the "Power Steering Loss" message was displayed. The contact pulled to the side of the road until someone associated with the contact could drive the vehicle. The steering had become difficult to maneuver and required an excessive amount of strength to drive the vehicle. The failure recurred after the first repair was completed. The vehicle was taken to an independent mechanic who diagnosed that the power steering rack and pinion failed and needed to be replaced. The vehicle had been repaired after the first failure; however, the vehicle was not repaired after the failure reoccurred. The manufacturer was made aware of the failure. The contact was transferred to the NHTSA Hotline. The failure mileage was 111,053.

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light started flickering and the vehicle vibrated and lost motive power upon depression of the accelerator pedal. The contact inspected the engine and discovered white rust on the spark plugs. The vehicle was taken to an independent mechanic where a diagnostic machine showed an engine misfire in engine cylinders #3 and #4. Upon further inspection, the mechanic discovered coolant intrusion into engine cylinders #3 and #4. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

We purchased our 2018 Ford Escape used with 88,000 miles. At around 96,000 miles the check engine light came on and it threw the P0302 code for a misfire on cylinder 2. We took the car in to Greene Ford Co. in Gainesville, GA. They replaced the coil pack and sparkplug and the car ran well for ~10,000 miles before the check engine light came back on and the car started to sputter and run rough. Took it back to the Ford dealer and they informed us the cylinders were full of coolant and there was a leak allowing coolant to flood the engine block. They said the block was damaged and we would need to purchase a whole new engine. They also told us this was a very common complaint with certain Ford SUVs made in the late 2010s. Our car is completely unsafe to drive now and it almost left my wife stranded on the side of the road (luckily she was able to coast into the Ford dealership). Ford has known this is a problem for almost two years and has refused to do anything about it. This is dangerous and Ford should be required to pay for the repairs to a faulty engine they have install in thousands of cars.

While driving on the highway on [XXX] at normal highway speed, the instrumental panel suddenly displayed a warning to pull over and shut-off the engine. There were no prior indications of a malfunction. My daughter was alone on the highway shoulder with a car that instructed her to pull over and shut off the engine. After about 15 minutes, the car was restarted and driven to a near-by tire store. They noticed the coolant system was very low on coolant and topped it off. The next day, it was driven to Bob Maxey Ford in Howell, MI, where the codes P0217 (coolant over temp), P0303 (#3 misfire), P0316 (misfire on start), P1285 (cylinder over temp), P1299 (protection activated), P2601 (coolant pump A control circuit) were retrieved. The car has about 51K miles on it. That info was conveyed to Ford and authorization was quickly given by them to perform the engine block and head replacement process under the extended powertrain warranty I purchased when I bought the car. This is my 2nd occurrence with this failure mode with Escapes. The first occurred on a 2013 1.6 liter Escape in 2021 [XXX] ) with about 56K miles on it. I did not have warranty coverage and scrapped the car for $2700 (with good engine worth about $8K) since the remedy was more money that the car's worth. I think Ford should extend powertrain warranty coverage at no cost for all potentially affected Escape owners and refund the money paid by consumers to buy the extended coverage on potentially affected vehicles. For

Cylinder 3 cracked, needs a new long block. Car is at 100k miles. Needs a new engine.

High engine temp notification came on, car would not accelerate. I pulled over and had it towed to the dealer. The dealer said the engine had a coolant intrusion so a new short block is needed. My warranty company denied my claim for the short block claiming this was a recall with ford [XXX] ) . Ford confirmed this was a VIN specific customer satisfaction program, and confirmed my VIN was not issued [XXX] and it is not included on my VIN. The warranty company refuses to pay since all 2018 ford escapes should be under [XXX] . Now I have a 10,000 engine repair estimate and ford or the warranty company will not replace my engine. I want to know why my VIN was left off [XXX] since it’s the same year and same manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Escape. The contact stated while driving 65 MPH, the temperature gauge began to indicate that the engine was overheating and was unable to accelerate above 30 MPH. There was a message to “Engine Overheating - Shut off Vehicle” displayed. The contact was able to pull over to the shoulder of the roadway to contact Roadside Assistance. Roadside Assistance arrived, and after a visual inspection of the engine compartment, observed a mixture of oil and coolant covering the engine. The vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine, resulting in a cracked long block, and that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The VIN was included but the vehicle had already been repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 82,000.

On Dec 27, I was told my water pump was leaking after an oil change. I brought my car to the dealership for extended warranty repairs on January 18. After an expection it was confirmed the water pump was leaking but also there were other possible leaks of the coolant into the cylindars. And the entire motor would need replacing. There were no service lights / check engine lights on before this happened.

My engine threw a check engine light for code P0302, Misfire on Cylinder 2. Took it to two mechanics and had work done (Coilpack, Plugs, Wires, then Camshaft and Crankshaft sensors) before it was noted that there was coolant intrusion. Was alerted to Technical Service Bulletin 22-2134/Customer Satisfaction Program 21N12 for "Certain 2017 - 2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine-Short Block Replacement After Coolant Intrusion. I took it to the dealer and the technician diagnosed it the same: coolant intrusion in cylinder #2. This is a common issue in EcoBoost (GTDI) engines that Ford has not issued a recall on, but did send out Customer Satisfaction Program. Did not receive notice for this. I have contacted Ford about compensating me for a new engine on a 6-year old car at 75,000 miles. Both meet the above CSP/TSB as less than 7 years/84,000 miles. Stated that US DOT/NHTSA did not include my VIN in the recall, so they won't offer no-cost replacement. I would like to request that NHTSA add my VIN to this recall so that I can have the engine replaced.

The contact owns a 2018 Ford Escape. The contact stated while driving 62 MPH, the service engine light illuminated. While driving, the engine light started to flash, and the vehicle was running rough. The contact pulled off the roadway. The vehicle was taken to a tire center, but no assistance was provided. The vehicle was towed to the local dealer, where it was diagnosed that the head gasket had failed, and coolant had intruded into the engine. There was a misfire. The dealer recommended an engine replacement. The vehicle was not repaired. The contact called the manufacturer who opened a case and referred him to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The failure mileage was approximately 129,000.

Rear window employed two times within 9 months. First time car was parked in garage second time parked at daughter home. Nothing hit it.

My engine gave a warning, check engine light went on. I took it to the dealer and the mechanic said the engine failed due to coolant intrusion. Upon searching the issue, this is apparently a common issue in these ecoBoost engine cars that Ford has not issued a recall on, but did send out some satisfaction notice. I never received this notice for some reason. The notice indicates the need to monitor coolant leak, but I never noticed any and wasn't looking for it since I never received the notice. I have contacted Ford about compensating me for a new engine on a 5 year old car, to which they said no because my car is over 84,000 miles (it is as 85,487). I need Ford to recall this issue and frankly it should be criminal not to actively pursue a fix for a known huge and expensive issue that I honestly cannot afford to repair.

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, and it was determined that coolant intrusion had damaged the engine. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,000.

Coolant leaked into one of the Cylinders which is requiring major engine block repairs. It only has 80K miles on the car and is in great condition. No warnings happened before it almost overheated and threw a error code.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired. Additionally, the contact noticed a burning odor on the interior of the vehicle. The vehicle was taken to the dealer. The contact was informed that the failure was related to TSB Number: 22-2134. The contact was then informed that the vehicle could not be repaired under TSB Number: 22-2134, because the TSB had expired, and the vehicle had a Salvage Title. Additionally, the contact received notification NHTSA Campaign Number: 22V413000 (Power Train). The contact was informed by the dealer that the recall repair would not be completed due to the Salvaged Title. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

While driving this vehicle (~87,000 miles), the engine began to overheat. The engine light had come on the day before (Saturday). The engine began to overheat the next day (Sunday) while driving on the highway. I quickly pulled off the highway and drove the vehicle back home while staying at a low speed. If I had not taken this action, the engine overheating could have posed a safety risk. Upon receiving repairs at a Ford dealer, I later learned that this engine overheating is a known issue by Ford. It is caused by coolant intrusion to the engine. Two customer satisfaction programs have been issued for this problem: 19B37, 21N12. However, given the safety issue (engine overheating), I was surprised this repair was not fully covered. This issue happened in my vehicle after the extended warranty period of 84,000 miles.