2018 Ford Escape complaints

The belly shield has falling off numerous times, speaking with another customer in a dealership today, his has also fallen off. This has to be a known issue as the clips are not stable to hold.

I have kept this vehicle always serviced and took care of it . One day I was starting the car in the morning , the car was shaking when starting, I drove it was ok , I did have little bit of shaking in Idle . the next day, car also started to shake , after driving it for 3 minutes a check engine light came . I called Pepboys where they did recommended the replacement of the Spark plugs and the coils, after doing all job at pep-boys, next day , same shaking problem and same check engine light it was a misfire in Cylinder 3 then it show multiple Cylinder code, get it back to pep boys. They checked their job and did a leaking test for cylinder which showed a 18-20% leak , then they told me they car has issues in the Gaskets or the Pistons , and you should take it to the dealer, I called the Davidson Ford in Clay, they did test the car and said there is nothing wrong with it , Even the tech drove for 30 Miles. they cleared the Engine light and gave me the car. the second day , car started shaking again when start and the check engine light start Flashing and then the sign Engine Needs Maintenance now appeared I turned it off , towed it back to the dealer . Where they did further diagnostic and found out that there's a coolant intrusion in the Cylinders and the car needs a new engine !! car has 93K ish miles on it ... never ever had an issue with it ....

While driving the vehicle a light indicating overheating came on. I slowly and safely made it home and parked the vehicle outside as I was scared it could catch on fire. I contacted a local repair shop, who stated to have it towed to them. The owner of the shop indicated there is coolant leaking/intruding into the cylinder. He stated this is a known issue with Ford's with this particular engine. He stated it is not safe to drive. I contacted two Ford dealerships who stated this is a known issue but there is no coverage to repair it. I contacted Ford Customer Care who advised the customer satisfaction program, 21N12, for this mechanical issue expired in November 2022 which is prior to when I purchased the car. I have been advised by Ford to take it to a Ford dealership for a diagnostic check. I informed them the vehicle is not safe to drive and would need to be towed. I requested they at minimum cover the diagnostic evaluation at the dealership to which they responded the dealers are independently operated and they can't waive it. Ford customer care stated once evaluated at a dealer they would then escalate the issue to a level 2 care executive department and requested I keep all receipts for potential reimbursement. The vehicle is available for NHTSA to inspect.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to b replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 89,000.

The engine began to report misfires in cylinder 3. Spark plugs and ignition coils were replaced, white smoke was noticed out of the exhaust, and the engine was still misfiring. A compression test was run, noting that the engine could not build pressure. The repair shop reported that this is a common issue with these engines and that a new engine would be required. This could have failed while driving at interstate speeds, causing an accident, or the lack of coolant could have led to a fire. The vehicle has not been inspected by the manufacturer, just an independent repair shop. The first dash light that came on was the check engine light, with a code of "misfire in cylinder three" subsequently leading to the belief of a bad spark plug or ignition coil for that cylinder. Three days later, the "service engine now" light came on and the vehicle was taken to a repair shop. No other lights were present.

Manufacturing design defect in Ford 2.0L Ford Escape. Number 4 cylinder misfire (P0304) and coolant intrusion into cylinder 4. Common pproblem but Ford has not issued a recall as of 06/01/2024. Conyacted Ford customer relations but no succes. Demanding I pay for the engine replacement. Why - since it is a known defect by Ford? 1.5L ening , same problem and Ford issued recall notice for that engine is same model Escape.

The contact owns a 2018 Ford Escape. The contact stated that while her husband was driving 65 MPH, the temperature gauge began to indicate that the engine was overheating, prompting him to pull to the shoulder of the roadway to let the vehicle cool down. After a visual inspection of the engine compartment, the contact's husband observed oil mixed in the coolant reservoir. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.

The engine has a coolant leak and has made my car not properly functional. Have taken it in multiple time for repairs same issue would happen now they won't fix it because of a specific code is not reading but exactly what's going on they won't fix because it's over the milage coverage confidently.

Coolant intrusion to engine causing all coolant to drain

I brought my 2018 Ford Escape in for a fuel purge valve issue and the dealership Geweke Ford returned my car to me to put together all the way and with a cylinder misfire. I took the car back to the dealership and they say I now have coolant in my motor. They refuse to take responsibility for the issue which is a common issue with the Eco Boost engines and they know. I replace an engine for my 2015 Ford Edge for the same issue. I contacted Ford Corporate and they tell me to work with the dealership and will not help me out. I still have not got a detail quote from the dealer as Ryan the service coordinator will not work with me and was extremely rude to my wife and the Ford Rep. The service manager Josh will not do anything. I tried to ask if they will trade in and they told me they dont buy Ford Escapes especially that year and will engine issues. With multiple class action lawsuits for the ecoboast engines including Miller VS Ford. Ford should have to do the right thing and take care of these engines they built.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was taken to an independent mechanic and a local dealer. The vehicle was diagnosed, and it was determined that coolant intrusion had damaged the engine. The vehicle was not repaired. The contact related to the failure to the Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure however, the contact was informed that the vehicle could not be repaired under the Customer Satisfaction Program because the mileage had been exceeded. The vehicle was not repaired. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 89,000.

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local service center who diagnosed that coolant had leaked into the engine cylinders. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an unknown Manufacturer's Extended Warranty Campaign related to the failure. The failure mileage was 161,000.

My car began running rough upon start a few weeks ago. After pressing the gas pedal, it would smooth out a little. I took it to my normal mechanic to get it looked at and the engine coolant was low. The reason was that coolant had been intruding into the engine block. This is a KNOWN ISSUE to Ford on 2017-2019 Escapes and other models. This issue puts people at risk for breakdowns. The engine can apparently overheat without warning. My mechanic filled the coolant and pressurized the system and the car started and idled the same way, which is to say roughly. It had been starting that way and running rough up hills for a few weeks, but the check engine lamp only came on recently.

Check engine like came on and I took the vehicle to the dealership the next day. I was told there was coolant leak into the cylinders and I need a new engine. Cost $9000

Coolant leaking into motor

I’m at 87,000 miles and all of a sudden my check engine light comes on it reads misfire. I take it in have new spark plugs Put in next week my check engine light comes on again. We check the oil now I have coolant leaking into my cylinders and oil. It never overheated nor have I had any other issues. It is non-drivable and I owe $24000 on it. I read online that others have had this same situation.

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and idling, the check engine warning light illuminated. The contact attempted to drive, and the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic. The mechanic diagnosed the vehicle with coolant intrusion which caused a misfire in cylinders #1 and #2 from a crack in the engine block. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 100,000.

The contact owns a 2018 Ford Escape. The contact stated driving approximately 65 MPH, the high engine temperature warning illuminated. The contact was able to exit the highway and drive the vehicle to the residence. The contact checked the coolant level and noticed that the coolant level was low. The contact refilled the coolant reservoir. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 21N12 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 108,000.

Engine experienced a catastrophic failure of coolant leakage into #3 cylinder over time. Condition got so bad to the point while driving, the engine suddenly lost all power and had to be towed to the dealership for repairs. Fortunately we were on a quiet street. If this would have occurred entering a busy interstate, we could have been struck by speeding cars causing a life threatening accident. Upon research into this condition, this is a known design flaw/defect with the engine block coolant passages on Ford Ecoboost 1.5L engines. We read the condition could possible cause fires or more severe engine failure at moments when the car is operating at high speeds on the interstate. A recall needs to be issued before this known defect causes someone to lose their life.

Issue related to Technical Service Bulletin 21-2269 issued on 08 September 2021. My 2018 Ford Escape experienced coolant intrusion into the 1.5L Ecoboost engine. There are many similar stories of this particular engine failing and many cases of the engine igniting. Ford has not responded appropriately to the claim. My check engine light came on at 101,000 miles. I immediately brought my vehicle to the local mechanic and the mechanic diagnosed code p0301 cylinder 1 misfired and p0316 misfired on startup. The mechanic referred me to the TSB above and explained that the only resolution was to replace the engine. Ford issued a service call for these engines to install a coolant sensor which has shown to be an inactive remedy. Vehicles with 1.5L Ecoboost engines should be recalled because they are hazardous to regular traffic. After investigating this matter on the web, I've discovered numerous related stories with this issue. This issue puts all operators, passengers, and other motor vehicles at imminent risk. I recall changing my engine oil around 75,000 miles and the oil had a greenish hue to it which I can now confidently assume was engine coolant. I was not made aware by of the known coolant intrusion into the engine issue though Ford claims to have notified all registered vehicle owners. Ford is aware of the design flaw and has not responded appropriately to this defect. Fellow 1.5L Ecoboost owners have referred me to a class-action lawsuit being taken against Ford pertainin

The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the check engine warning light illuminated. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle began shaking with white smoke coming from the exhaust. The vehicle was taken to the residence. The vehicle was towed to a dealer where it was diagnosed with coolant intrusion into cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.

The contact owns a 2018 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the check engine warning light was illuminated. The contact checked the oil level and the oil level appeared normal. The vehicle was taken to an independent mechanic where it was diagnosed that the battery and spark plugs needed to be replaced, and the tires needed to be rotated. The vehicle was repaired. On another occasion, while the contact’s son was stopped at an intersection, the engine overheating warning light illuminated. The vehicle was taken to another independent mechanic where it was diagnosed that engine oil was present in the coolant and the engine needed to be replaced. The vehicle was not repaired. A local dealer was contacted and notified of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.

Transmission started stuttering around 40 to 50mph. The transmission had to be rebuild because of issue.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, with the engine misfiring. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #2 misfire. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that white smoke was coming from the exhaust. The vehicle was taken back to the independent mechanic where it was diagnosed with coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. In addition, the contact was informed of the Customer Satisfaction Program: 19B37, however, the VIN was not included. The failure mileage was approximately 132,000.

Dead in drive way no warning, got it running and had no power at all had it put on trailer and taken to local Ford engine cataropic failure due to coolant intrusion verified by Ford technician instructed replace motor and all associated one time use parts still in back lot open repair order.

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, she observed black smoke emanating from the exhaust, after which the vehicle stalled and was not able to be restarted. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 49,000.

The contact owns a 2018 Ford Escape. The contact stated that on three separate occasions while driving at approximately 55 MPH, the engine temperature warning light illuminated, and the temperature gauge rose to HOT. Additionally, when the vehicle was pulled over to the side of the road and cooled down on the third occasion, the engine temperature warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

The contact owns a 2018 Ford Escape. The contact stated that on two occasions while driving at various speeds, the vehicle lost motive power and stalled. The vehicle failed to restart after the first failure. The contact stated that on the second occasion, the vehicle was restarted, but the vehicle began shaking violently. The vehicle was towed to an independent mechanic where it was diagnosed that the coolant temperature sensor and short block needed to be replaced. The coolant temperature sensor was replaced. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH, the check engine warning light illuminated. Additionally, a message indicating that the vehicle was overheating and to pull over, was displayed. The contact pulled over to the side of the road and allowed the vehicle to cool down. The contact stated that upon checking the coolant level, she found there was no coolant in the coolant reservoir. The contact added coolant to the coolant reservoir and drove to the residence. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.

Coolant has leaked into cylinders 2 and 3 in my engine. The mechanic said this is a “common problem” with this vehicle.

The contact owns a 2018 Ford Escape. The contact stated had observed that the check engine light would illuminate when she would start the vehicle. The contact stated that while merging onto the highway the vehicle failed to accelerate above 40 MPH while depressing the accelerator pedal. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the spark plugs needed to be replaced. The contact stated that the failure reoccurred, the check engine light was illuminated, and the engine had since started to misfire. The vehicle also failed to accelerate above 40 MPH. Additionally, the engine overheating warning light was flashing. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,340.

Driver seat belt will not latch, takes several tries to finally latch in place. SAFTEY CONCERN!

Car was running rough immediately upon cranking with intermittent check engine light, roughness would clear up soon after starting to drive. Started needing to add coolant pretty frequently, maybe once a week. Kept driving that way for about a month. Independent service center (Mooneyhan's, West Columbia, SC) diagnosed "coolant intrusion," needs new engine or re-build. Engine has approximately 70,000 miles on it.

Coolant intrusion into cylinder 2 caused by a design defect. Ford's fix is to replace the engine with a redesigned block. The vehicle is out of warranty but I believe this should be covered as it was a design defect and there are pending class action lawsuits.

My 2018 Ford Escape started running super rough one morning as I was heading into work. There were no lights and the system check said all systems running normal. However when I checked all the fluids and looked at everything it all looked fine. When I restarted the car I could see the engine shaking. As I was headed down the street to have a mechanic look at it the check engine light started flashing and the car lost power. Long story short the car was towed to the dealership and they told me I need a new engine and quoted $11,724.00, they said there was a coolant leak into the engine. I bought this car brand new and it only has 52,491 miles on it. After some extensive research I have found that this is a issue that is well known with all Escape models between the 2013 and 2019 years. However Ford is not doing anything to fix it and basically is just shrugging it off.

I took my wife car to Ford in Yuba City for a engine light for P1450 Unable to bleed up fuel tank vacuum. I had the dealership pick up my car and take to the dealership to replace the purge valve. The quoted me 1 hr and changed me two. On the paperwork they said there was an engine misfire which nobody said anything to me and I didn't ever had that error on this car. They drove my car to my house like this. I looked at paperwork and was surprised so I checked the car out and got a code po302 for cylinder 2 misfire. I popped the hood and saw that the cable was put in there lazy and there was a gap i the air tube to the air filter. I talked to the dealership and brought it in and they told me I have coolant in my motor and will need a short block replacement. I had no issue before the purge valve and with the on going issues with the coolant in motor issues with this type of engine. I feel ford should take car of it. I bought this car with 36 miles on it and it currently is at 96k or so. I know there was a free replacement for 7 year or 84 years of warranty. Is there anything Fork can do since I really don't want to go the legal route but will if I have to

2018 Ford escape titanium. I have kept current on all the maintenance on this car. All of a sudden I get a check engine light also it shook and weakened. I drove straight home and left it parked untouched. I called Ford they came and picked it up because I was too scared to drive it. I haven't even had this car for a year and the dealership called to tell me the engine is gone due to coolant leaking inshaft etc.. a list of problems I don't understand. About $9000. In repair cost. My warranty doesn't want to cover. I need help. I do not know where to turn Ford is well aware of these issues and failed to tell us consumers. This is a complete scam on there part and they need to be held accountable. I am still paying for that car always take care of it which they charge alot for simple maintenance. Please help and let me know what to do . I can not pay $ 9000 for repairs. I'll never feel safe again in that car. Also the blind spot and collision sensors keep going off when nothing is around. I took it in twice and they have not fixed it but I was charged for the repair.

There was a coolant leak into cylinder #2. The recommendation is to replace the engine block. The repair estimate is $9321.55. In June 09, 2022, Ford issued consumer satisfaction program 21N12 related to this exact situation. There is a known defect in the 1.5L Ford Eco-boost engine that Ford should take responsibility for. They replaced some engines but the program ended in November of 2022. My vehicle was not acquired until 2023 and did not fail until 2024.

Known problem with ford eco boost engines. Coolant loss, engine overheating, loss of power and died. now $11000 to replace the engine.

I noticed a 'ticking' noise for about a minute when starting the engine after it'd been sitting overnight. In the first minute there'd also be some revving, about 100rpm, before the engine finally settled into normal idle. Other times, when starting the engine it would 'shudder' and I'd have to turn the car off, wait about 10 seconds, and start the engine again. A few weeks later the check engine light came on and I took it to the dealership. I had recorded the noise at startup and played it for the employees. They kept the car overnight to test it in the morning. In the morning, I was notified I'd need a new engine as 'coolant was getting into a cylinder' and it was a "block/head flaw". My antifreeze was empty. I was told this is a manufacturer defect and the dealership has been seeing this issue about once a week. I was told this is a "Ford issue and not anything" I, as an owner/operator, would have done to cause it. I was told "this is not a repair, it is a replace" and could eventually cause engine overheating and engine failure. My vehicle is only 6 years old with 52,000 miles at the time this issue arose.

The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, she observed an excessive amount of smoke coming from the exhaust, after which the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion resulted in engine misfire. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 15 MPH, the check engine and coolant temperature warning lights illuminated. Additionally, the message "Shut Off for Safety" was displayed. The contact also stated that there was white smoke coming from the rear and the front of the vehicle. The contact turned off the vehicle and was able to push the vehicle back to the driveway since the failure occurred nearby. The contact checked the coolant level and discovered that the coolant level was low; however, the contact found no evidence of a coolant leak. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

Took vehicle my 2018 FWD SUV Ford Escape to Ford dealership for routine oil change service including tire rotation with 34,250 mileage on vehicle. Was told could not rotate tires as lug nuts were swollen/distorted and needed to get new ones for replacement and that my vehicle's tire iron or other conventional wrench will not fit when this happens and equipment can break, etc. Ford DID NOT have a recall for this problem. Was told the original Ford lug nuts poor quality and design so bought new better ones from different manufacturer. I believe this should be a covered recall issue. Ford service code from invoice: ACPZ1012HX (I am unable to upload/attach invoice)

The contact owns a 2018 Ford Escape. The contact stated while driving 65 - 70 MPH, the vehicle unintendedly shut off. The high engine temperature was displayed with a message to pullover immediately. The contact became aware that there was no coolant in the reservoir. The contact added coolant. The vehicle was towed to an independent mechanic, who informed the contact that there was an internal coolant leak. The coolant had leaked into the cylinders and caused the engine to misfire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 96,400.

The vehicle started having problems with ignitions, shaking/vibration at start. The check engine light came on and indicated a need to change spark plugs. The engine fault service now light also came on at this time. Had the spark plugs and Ignition coil replaced. The next day the engine fault service light came back on but went back off. I was informed that the code just needed to be cleared by Ford. The next morning while driving the engine fault light came back on in addition to an overheat alarm. The engine started failing while driving, was unable to get the vehicle to drive forward, multiple error for the start/stop ignition while trying to get the vehicle off the main road and to home. Luckily, I had just left home so was close. I was able to get the car back to home. Towed the vehicle to Ford dealer service center to be told that there was engine coolant in the engine and it would need to be replaced for 9000 to 12000 dollars. Had the vehicle towed home and did some research to find that this is a known issue for the Ford engine and a previous program was implemented for the engine repair. Ford states that program is not applicable for my vehicle now even though it has been a known issue with this model Ford Engine. Had I not been close to home this could have caused increased safety problems due to the engine failures while driving.

My engine started to slow down while driving down even though gas pedal was to the floor on the road at peak hour of traffic at 4pm and was barely moving then my high temperature alert came on my dash board and told me to pull over as soon as possible. Once I pulled over saw that coolant was leaking from my emergency spot on tank. Had to have car towed home and then to deal ship to heritage valley ford in Brooklyn ct. I could have been rear end from the back when the engine started to act up which could have cause a accident and I had my kids in the car with me. The dealership confirmed that their was a recall but not a safety recall on it so did not have to fix issue sense not a safety recall. Ford new about the issue of coolant leaking into engine in June of 2022 and told me they did not need to inform me of this issue and could blow engine but not their problem sense not a safety issue. The recall under their CSP program is 21N12 and Heritage Valley Auto Group confirmed this was the issue with my engine and told me I need a new engine. Yes about two weeks prior my check engine light came on with codes for misfiring in my engine and replaced spark plugs and coil packs and then found out this was a know issue with ford under their CSP program.

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle began to lose power and the vehicle entered LIMP Mode. Several unknown warning lights were illuminated. The contact drove the vehicle to an independent mechanic where it was discovered that there was a misfire in cylinder #3, and the coolant level was low. The mechanic added coolant and replaced all four spark plugs. The contact stated that several days after the repair, the failure recurred, and the check engine warning light and the engine overheating message was displayed. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with engine failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 123,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 35 MPH, the vehicle started losing motive power, while depressing the accelerator pedal. The contact stated that an unknown temperature message appeared on the instrument panel. The contact also stated that the temperature gauge had indicated that the engine was hot. The vehicle was taken to an independent mechanic where the mechanic later discovered that coolant had intruded into one of the cylinders. A local dealer was notified of the failure and the contact was informed that there were no recalls on the engine. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in possession of the mechanic. The failure mileage was approximately 70,500.

My Ford Escape 1.5L EcoBoost Engine overheated. A Ford service mechanic confirmed the Escape has a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and these defects create a safety risk, because the lack of coolant created by the leaks causes overheating. The ford service mechanic confirmed my cylinder head was cracked and will lead to total engine failure, and/or engine fires.