2017 Ford Escape complaints

FRONT COLLISION CAR WAS TOTAL LOSS NO AIR BAGS DEPLOYED FRONT SIDE NOTHING. ON FREEWAY GOING WEST 70 MILES PER HOUR WAS CUT OFF WHILE BRAKING RAN INTO BACK OF PARKED FULL SIZE SUV OUT OF GAS IN THE MEDIUM OFF THE FREEWAY.

WHILE DRIVING ON HIGHWAY AT 75 MPH ( THE SPEED LIMIT IS 75) I WANTED TO PASS A TRUCK WHEN THE STEERING GOT REALLY TIGHT, AT THAT SPEED THEIR IS NO TIME FOR PLAN B. I CLIPPED THE BACK LEFT OF THE TRUCK WITH MY RIGHT FRONT, WHICH PUT ME IN A SPIN AND THE CAR ROLLED A COUPLE TIMES. WHICH RESULTED IN A TOTAL LOSS. I WAS RUSHED TO THE EMERGENCY ROOM AND HAD ALL KINDS OF TESTS AND RELEASED THE NEXT DAY. MY INSURANCE CO DOES NOT BELIEVE ME BUT THAT'S WHAT HAPPENED. I READ MANY ARTICLES ABOUT FORD HAVING PROBLEMS WITH PRIOR YEARS OF THERE ELECTRONIC STEERING. BUT ON THE OTHER HAND IF IT WAS NOT FOR FORD SEATBELT AND AIRBAG SYSTEM I WOULD NOT BE HERE TO WRITE THIS ARTICLE.

AS MY BOYFRIEND WAS TURNING THE CORNER AT AN INTERSECTION, THE ENGINE SUDDENLY STOPPED. HE WAS ABLE TO STOP DUE TO HIS LOW SPEED. I REMINDED HIM TO PUT HIS FOOT ON THE BRAKE TO RESTART, AND HE DID THAT AND IT STARTED RIGHT UP. HE DIDN'T DO ANYTHING TO MAKE THE ENGINE STOP. THE ONLY THING THAT WAS HAPPENING AT THAT TIME WAS THAT A TEXT WAS COMING IN ON MY SAMSUNG PHONE, WHICH WAS CHARGING AND CONNECTED VIA BLUETOOTH.

I TURNED FROM THE PARKING LOT INTERSECTION IN EAGLE RUN SHOPPING CENTER, NW OF WENDY'S, FROM WEST TO SOUTH ONTO THE PARKING LOT ROAD THAT ACCESSES THE W MAPLE RD & BIRCH ST INTERSECTION. I COMPLETED MY TURN AND DROVE SOUTH DOWN THE PARKING LOT ACCESS ROAD TO THE W MAPLE & BIRCH ST INTERSECTION WHERE THE TRAFFIC LIGHT WAS RED. I CAME TO A COMPLETE STOP TO WAIT FOR A GREEN LIGHT. I STOPPED A WAYS BACK FROM THE MEDIAN CURB OF THE INTERSECTION TO ALLOW FOR TURNING TRAFFIC FROM THE WEST. SHORTLY LATER, WHILE WAITING FOR THE LIGHT TO CHANGE, I NOTICED A VIBRATION OF THE CAR AND LOOKED AT THE TACHOMETER WHICH SHOWED 1,200 RPM & RISING (600RPM IS NORMAL). IMMEDIATELY THE CAR BEGAN TO PHYSICALLY LUNGE FORWARD WITH INCREASED ENGINE NOISE SO I INSTINCTIVELY PLACED MORE PRESSURE ON THE BRAKE PEDAL WHICH HAD NO AFFECT. THE CAR'S ENGINE WAS NOW RACING WIDE OPEN & I HAD NO CONTROL OF THE CAR'S RAPIDLY INCREASING FORWARD MOTION. AT THIS POINT, TO AVOID A CATASTROPHIC ACCIDENT BY BEING PULLED INTO TRAFFIC AT THE INTERSECTION, I STEERED TO THE RIGHT TOWARDS THE SHOULDER HITTING THE TRAFFIC LIGHT POLE WITH THE BRAKE APPLIED THE ENTIRE TIME.

I TURNED FROM THE PARKING LOT INTERSECTION IN EAGLE RUN SHOPPING CENTER, NW OF WENDY'S, FROM WEST TO SOUTH ONTO THE PARKING LOT ROAD THAT ACCESSES THE W MAPLE RD & BIRCH ST INTERSECTION. I COMPLETED MY TURN AND DROVE SOUTH DOWN THE PARKING LOT ACCESS ROAD TO THE W MAPLE & BIRCH ST INTERSECTION WHERE THE TRAFFIC LIGHT WAS RED. I CAME TO A COMPLETE STOP TO WAIT FOR A GREEN LIGHT. I STOPPED A WAYS BACK FROM THE MEDIAN CURB OF THE INTERSECTION TO ALLOW FOR TURNING TRAFFIC FROM THE WEST. SHORTLY LATER, WHILE WAITING FOR THE LIGHT TO CHANGE, I NOTICED A VIBRATION OF THE CAR AND LOOKED AT THE TACHOMETER WHICH SHOWED 1,200 RPM & RISING (600RPM IS NORMAL). IMMEDIATELY THE CAR BEGAN TO PHYSICALLY LUNGE FORWARD WITH INCREASED ENGINE NOISE SO I INSTINCTIVELY PLACED MORE PRESSURE ON THE BRAKE PEDAL WHICH HAD NO AFFECT. THE CAR'S ENGINE WAS NOW RACING WIDE OPEN & I HAD NO CONTROL OF THE CAR'S RAPIDLY INCREASING FORWARD MOTION. AT THIS POINT, TO AVOID A CATASTROPHIC ACCIDENT BY BEING PULLED INTO TRAFFIC AT THE INTERSECTION, I STEERED TO THE RIGHT TOWARDS THE SHOULDER HITTING THE TRAFFIC LIGHT POLE WITH THE BRAKE APPLIED THE ENTIRE TIME.

THE VEHICLE WAS PARKED AND WOULD NOT TURN ON. LIGHTS AND RADIO WORKED BUT ENGINE WOULD NOT. ELECTRONIC CONTROL MODULE WAS REPLACED. TWO WEEKS AFTER PICKING IT UP FROM THE DEALER SAME THING HAPPENED WHEN IT WAS PARKED. NEXT DAY THE CAR WOULD TURN ON. TRIED TO TURN IT ON AGAIN 15 MINUTES LATER IT WOULD NOT TURN ON. HAD IT TOWED TO THE DEALER. ELECTRONIC CONTROL MODULE REPLACED AGAIN. ONE MONTH LATER SAME THING HAPPENED WHILE PARKED. CALLED FOR TOW TRUCK TO HAVE IT TOWED. WHILE WAITING FOR THE TOW TRUCK AFTER 2 HOURS TRIED TURNING IT ON AND IT DID TURN ON. STILL HAD IT TOWED TO THE DEALER.

THERE IS A RATTLING/TAPPING NOISE THAT STARTS AROUND 40 MPH. IT SEEMS TO COME FROM THE PASSENGER SIDE DOOR AREA & GETS PROGRESSIVELY LOUDER AS SPEED INCREASES. ONE DEALERSHIP TOLD ME IT WAS A PLASTIC PROTECTIVE SHIELD UNDERNEATH THE VEHICLE & THAT ALL 2017 FORD ESCAPES DO IT. I DID RESEARCH ONLINE & COULDN'T FIND ANY COMPLAINTS THAT WERE SIMILAR. I CAN ALSO FEEL HEAT COMING FROM THE DRIVER FLOORBOARD & MOVEMENT UNDER THE CARPET AS IF THE EXHAUST SYSTEM IS MOVING UNDER THE CAR. THE GAS PEDAL ALSO CLICKS ANYTIME YOU TOUCH IT.

VEHICLE WAS INVOLVED IN THREE VEHICLE CRASH NOVEMBER 20, 2017. VEHICLE WAS TRAVELING THROUGH AN INTERSECTION ON A GREEN LIGHT AND WAS IMPACTED ON THE SIDE BY ANOTHER VEHICLE AND ROTATED/ROLLED INTO A THIRD VEHICLE. NO AIRBAGS DEPLOYED DURING THIS INCIDENT. VEHICLE HAD OVER $28K WORTH DO DAMAGE INCLUDING SIGNIFICANT FRAME AND STRUCTURAL DAMAGE. OCCUPANTS OF THE VEHICLE STUFFED EXTREME BRUISING, A CONCUSSION AND LOSS OF SKIN FROM IMPACTING INSIDE SIDES OF VEHICLE.

I WAS DRIVING MY 2017 FORD ESCAPE TITANIUM AND STOPPED AT A STOP SIGN ONE BLOCK FROM MY HOUSE. I WAS ON A RESIDENTIAL STREET. AS I STARTED TO GO, MY CAR STALLED. I PUT IT IN PARK AND TRIED STARTING IT AGAIN. IMMEDIATELY I NOTICED SMOKE COMING FROM THE HOOD. I JUMPED OUT OF THE CAR AND IMMEDIATELY CALLED 911. A PASSER BY BROUGHT A FIRE EXTINGUISHER AND I CALLED MY HUSBAND AND HE SHOWED UP. THEY BOTH TRIED TO PUT FIRE OUT. THEY COULD NOT GET THE HOOD LATCH OPEN AND COULDN'T GET THROUGH THE SIDE WALLS TO PUT THE FIRE OUT. THE FIRE DEPARTMENT SHOWED UP AND THE CAR WAS ENGULFED IN FLAMES. I HAVE NO IDEA WHAT CAUSED THIS TO HAPPEN.

THE ENGINE WARNING LIGHT STAYS ON

SUN ROOF EXPLODED WHILE DRIVING

I BOUGHT THIS 2017 FORD ESCAPE SE ECOBOOST 4WD IN FEBRUARY, AND SINCE THEN EVERY TIME I CHANGE GEARS FROM PARK TO REVERSE, I HEAR A ROUGH 'THUD' NOISE FROM THE REAR. I ONLY HAPPENS WHEN I GO IN REVERSE AND IT NEVER HAPPENS WHILE THE ESCAPE IS IN DRIVE WHILE IN MOTION. IT HAPPENS OFTEN HEARING A HARD KNOCK WHEN GOING IN REVERSE. SINCE THIS IS A 4WD ESCAPE, IM THINKING ITS COMING FROM THE REAR DIFFERENTIAL WHEN THE REAR WHEELS ARE 'KICKED' INTO GEAR USING THE REAR WHEELS POWER TO PULL IT IN REVERSE. IT DOES HAVE 'INTELLIGENT 4WD' WHERE WHEN THE ESCAPE IS DRIVING ON NORMAL ROADS, THE FRONT WHEELS ARE ONLY ACTIVE, BUT THEN ALL FOUR WHEELS ARE ACTIVATED WHEN GOING ON ROUGHER ROADS. I HAVE DONE RESEARCH ABOUT THIS AND OTHER OWNERS FROM 2017 WITH 4WD HAVE BEEN HAVING THIS PROBLEM TO AN UNCERTAIN END NOT KNOWING IF THIS IS GOING TO DAMAGE THE ESCAPE IN A FEW YEARS OR IN A YEAR...BASICALLY THE FORD ESCAPE I HAVE MAKES A HARD ROUGH THUD NOISE WHEN GOING INTO REVERSE THINKING ITS A DEFECT. I HAVE CONTACTED FORD THROUGH THEIR FACEBOOK PAGE AND THEY SAID THEY DID NOT FIND ANY RECALLS ON IT, BUT IT IS STILL IS A REAL PROBLEM FOR ME AND OTHER FORD ESCAPE 4WD OWNERS. PLEASE FIGURE THIS OUT. THANK YOU.

6 MONTHS AFTER I LEASED THIS CAR, THE REAR POWER WINDOW STOPPED WORKING.DURING THE FIRST 6MONTHS, I NOTICED THAT WHEN I CLOSE THE DOOR, THE REAR WINDOWS SWITCH POWER TURNS OFF. I BELIEVE THERE IS LOOSE WIRES IN THE DRIVER DOOR THAT CAUSES THIS PROBLEM.

AS I WAS GETTING SOMETHING OUT OF THE TRUNK AREA WHILE STANDING AT THE CENTER REAR BUMPER, THE LIFT HATCH STARTED COMING DOWN ON ITS OWN. IT WAS SO QUIET I DID NOT HEAR IT, AND WHEN I STOOD UP (I'M 5FT 1-77 YR OLD FEMALE, I STOOD STRAIGHT UP AND MY HEAD BANGED INTO THE LID WHICH WAS ON ITS WAY DOWN. THE FORCE OF IT HITTING MY HEAD CAUSED IT TO START ASCENDING BACK UP. I LATER WENT TO EMERGENCY ROOM BECAUSE OF MY HEAD BRUISE AND PAIN. SCAN REVEALED NO INTERNAL BLEED BUT WAS ADVISED TO TREAT IT LIKE A CONCUSSION. I SHOULD NOT HAVE TO PAY THESE EMERGENCY ROOM BILLS FOR A DEFECT AND NOW I'M PARANOID ABOUT THE LID. WITH ALL THE BEEPS ON THESE CARS, THE LID DEFINITELY NEEDS A WARNING WHEN IT IS COMING DOWN.

WHEN MAKING A LEFT TURN INTO A PARKING SPACE IN A LOCAL SHOPPING CENTER MY CAR ACCELERATED ON ITS OWN, JUMPED THE CURB AND HIT A TREE. THE CAR HAS BEEN AT THE DEALER FOR ALMOST 2 WEEKS. NO MECHANICAL PROBLEMS HAVE BEEN FOUND BY THE SERVICE DEPARTMENT. I HAVE BEEN TOLD THAT I CAN PICK UP THE CAR EVEN THOUGH FORD MOTOR COMPANY IS KEEPING THE CLAIM OPEN.

MY CAR WAS PARKED IN THE DRIVEWAY. THE BRAKE WAS ON. I OPENED THE DRIVERS SIDE OF THE DOOR BEFORE I COULD DO ANYTHING THE CAR STARTED MOVING. THE CAR DOOR KNOCKED ME DOWN AND RAN OVER MY RIGHT FOOT AND LEG. I WAS DRAGGED DOWN MY DRIVE WAY. THE CAR STOPPED AT THE STREET. THE BRAKE WAS STILL ON. EMS TOOK ME TO THE HOSPITAL.

I AM WRITING DUE TO MY CONCERN ABOUT MY 2017 FORD ESCAPE. I BOUGHT THE VEHICLE NEW IN MAY 2017. SEPT 8TH ,THE ENGINE STOPPED SUDDENLY WHEN I BRAKED TO PULL INTO THE PARKING LOT AT WORK..THE MESSAGE ON THE DASH BOARD WAS : MANUAL START REQUIRED SO I PUT THE CAR IN PARK AND RESTARTED IT WITHOUT DIFFICULTY I WENT TO WORK FOR THE DAY. AT THE END OF THE DAY I STARTED THE VEHICLE AND PULLED ONTO A VERY BUSY CITY STREET . I DROVE ABOUT 100 FEET WHEN I BRAKED AND THE CAR SHUT DOWN AGAIN ,IN TRAFFIC. I HAD THE CAR TOWED TO THE DEALERSHIP. ON SEPTEMBER 13TH I RECEIVED A CALL FROM THEM THAT MY CAR WAS REPAIRED AND READY TO GO . I WAS RELUCTANT TO TRUST THIS VEHICLE I WAS CONCERNED IT WAS UNSAFE HOWEVER I HAD NO CHOICE BUT TO TRUST IN THEIR REPAIR. SEPTEMBER 22ND .I AM COMMUTING HOME AGAIN THE ENGINE COMPLETELY SHUTS DOWN WHEN I BRAKE AT BUSY INTERSECTION DURING A RAIN STORM AT RUSH HOUR IT WOULD NOT RESTART THIS WAS VERY FRIGHTENING. I TURNED ON THE 4 WAY FLASHERS SO I EXITED THE VEHICLE , CALLED 911 AS I WAS AFRAID MY VEHICLE IN THE MIDDLE OF THE INTERSECTION WAS GOING TO CAUSE A MAJOR ACCIDENT. CARS WERE BLOWING HORNS AND SWERVING TO AVOID MY DISABLED VEHICLE. I ALSO CONTACTED MY HUSBAND AS I WAS CLOSE TO HOME. HE WAS ABLE TO GET THE VEHICLE GOING BY SWAPPING OUT A FUSE AND I GOT IT HOME. THE VEHICLE WAS ONCE AGAIN TOWED FOR REPAIR I CONTACTED FORD CUSTOMER SERVICE AS I FEEL THIS VEHICLE IS DEFECTIVE AND UNSAFE THIS WAS THE RESPONSE I RECEIVED.I UNDERSTAND THAT YOU ARE REQUESTING THAT

STEERING WHEEL LOCKED UP WHILE DRIVING, TWICE!! FIRST TIME MY 18 YEAR OLD DAUGHTER WAS DRIVING ON A LOCAL ROAD AND THE WHEEL JUST LOCKED UP AND SHE COULDN'T STEER THE CAR. MY SON WHO WAS WITH HER TOLD HER TO PUT HER HAZARDS ON AND SHUT THE CAR DOWN AND RESTART THE CAR, THAT WORKED BUT HAD IT TOWED TO DEALER AS NONE OF US WERE TAKING A CHANCE IT WOULD HAPPEN AGAIN. THE DEALER SAID SOMETHING CRACKED IN THE STEERING COLUMN AND THEY FIXED IT. THIS SECOND TIME, I HAD THE CAR, THANK GOD, AND WHILE TRYING TO PULL OUT OF A PARKING SPOT, THE WHEEL WAS COMPLETELY FROZEN, AGAIN!!! THIS IS COMPLETELY UNACCEPTABLE AND I PUT MYSELF AND MY DAUGHTER AT RISK EVERY TIME WE GET BEHIND THE WHEEL!!!

SUV REGULARLY OVERHEATS WHEN ACCELERATING UP HILL IN WARM WEATHER. THE SUV WAS PURCHASED WITH THE LARGEST ENGINE BECAUSE WE LIVE IN THE MOUNTAINS IN WARM CALIFORNIA. WHEN CAR OVERHEATS POWER IS LOST AND WE LOSE THE ABILITY TO ACCELERATE IN AN EMERGENCY SAFETY CONDITION. THE CAR ALSO RUNS ROUGH AND JERKS ONCE IT COOLS DOWN AND POWER REGAINS. THE MANUFACTURER HAS BEEN CONTACTED AND EVEN THOUGH THEY HAVE BEEN ABLE TO PULL CODES VERIFYING THE PROBLEM HAVE NOT FIXED IT (OR EVEN ATTEMPTED TO FIX IT EACH TIME IT IS BROUGHT IN. THE CAR HAS A 3500 POUND TRAILER RATING. IF A TRAILER WAS ATTACHED WE WOULD BE ON THE SIDE OF THE ROAD IN DANGEROUS WEATHER. VERY UNHAPPY WITH MY $36,000 CAR WITH LESS THAN 17,000 MILES ON IT.

THERE'S WHEELS UNDERCARROAGE IS RUSTED AND WITHIN 4 MONTHS. I LIVE IN A STATE THAT ISN'T IN THE RUST BELT. I SAW RECALLS FOR THE FORD ESCAPE IN THE RUST BELT FOR THE SAME PROBLEM. IT APPEARS SOME OF THE VEHICLES OUTSIDE OF THE RUST BELT HAVE THE SAME ISSUE AND IT IS A SAFETY CONCERN. WHEN DRIVING THE CAR IS MAKING A CRUNCHING NOISE AND VIBRATES. IN REVERSE THE GRINDING NOISE INCREASES. DEALERSHIP SAID FORD MOTOR COMPANY DESIGNED IT TO RUST AND CALLED IT "ENGINEERED RUSTING". DEALERSHIP AND FORD BOTH SAID THEY WILL NOT ADDRESS THE DEFECT. THIS SO THE SAME ISSUE ON A RECALL IN THE RUST BELT. I'M NOT INNA RUST BELT YET WE HAVE THE ISSUE AND NO ONE FINDS IT A SAFETY ISSUE.

MY CHECK ENGINE LIGHT CAME ON AT 5:30 PM ON 8/11 AND, WHEN I GOT HOME, MY HUSBAND SAW THAT THE CAR HAD BEEN LEAKING OIL AND I WAS LOW ON OIL DESPITE THE FACT THAT I HAD AN OIL CHANGE ONE MONTH PRIOR. WHILE I WAS DRIVING TO THE DEALERSHIP AT 10:45 AM ON 8/12, THE CAR WAS NOT ACCELERATING NORMALLY AND THE MPG READINGS WERE ALL OVER THE PLACE. AS I WAS GETTING OFF THE HIGHWAY, THE CAR BEGAN TO LOSE ITS ABILITY TO ACCELERATE WELL, THE STEERING WHEEL BEGAN TO SHAKE AND EVENTUALLY THE CAR LOST THE ABILITY TO ACCELERATE COMPLETELY. I WAS DRIVING THROUGH A TOLL BOOTH AT THE TIME THE CAR LOST THE ABILITY TO ACCELERATE SO I COASTED THROUGH AND SAW A PARKING LOT FOR TOLL BOOTH OPERATORS. AS I WAS TRYING TO MAKE MY WAY TO THAT PARKING LOT, SMOKE BEGAN TO FILL THE CAR THROUGH THE VENTS. I COASTED INTO THE PARKING LOT AND SHUT OFF THE VEHICLE. I TURNED OFF THE VEHICLE AND RAN OUT AT WHICH POINT I NOTICED THAT THERE WAS A FIRE UNDER THE HOOD OF THE VEHICLE AND FLAMES WERE ESCAPING THROUGH THE GRILL, UNDER THE HOOD AND OUT THE BOTTOM. THE STATE POLICE ARRIVED IMMEDIATELY THEREAFTER AND USED A FIRE EXTINGUISHER TO PUT OUT THE FLAMES. NO WARNING NOTICE CAME ACROSS THE DASHBOARD UNTIL THE CAR LOST ACCELERATION ABILITY COMPLETELY AT WHICH POINT THE SCREEN SAID TO SHIFT TO "P" AND MANUALLY RESTART. AT THAT POINT, HOWEVER, THE CAR WAS FILLING WITH SMOKE SO I IMMEDIATELY VACATED, SHUT OFF THE VEHICLE AND RAN AWAY FROM THE VEHICLE. I DO NOT KNOW WHAT CAUSED THE PROBLEM. I HAVE FILED AN INSURANCE CLA

MAKING A NOISE UNDER THE VEHICLE ON THE PASSENGER SIDE WHILE IN MOTION SHORTLY AFTER I FILL THE VEHICLE UP. THE AIR FLOW GOES UP AND DOWN ON ITS OWN AND MY CELL PHONE WILL NOT PROGRAM IN

I LEASED A NEW 2017 FORD ESCAPE WITH 379 MILES ON THE ODOMETER. WHEN I DROVE THE CAR HOME FROM THE DEALERSHIP, IT MADE A CREAKING NOISE BY MY RIGHT EAR WHEN I PULLED INTO THE DRIVEWAY. I TOOK VEHICLE BACK TO THE DEALER A FEW DAYS AFTER THE NOISE WAS MADE. THE DEALERSHIP AND A FORD ENGINEER TRIED SEVERAL TIMES TO FIX THE NOISE WITH NO RESULTS. THE NOISE REMAINED. I WAS IN CONTACT WITH FORD MOTOR COMPANY ABOUT THIS PROBLEM. FORD SENT THE SAME ENGINEER BACK TO WORK ON THIS VEHICLE. THIS TIME THE DEALERSHIP AND FORD ENGINEER FOUND THAT THERE WERE MISSING WELDS BELOW THE FRONT LEFT DOOR. THE MISSING WELDS WERE WHERE THE ROCKER PANEL WELDS TO SEVERAL OTHER PIECES OF STEEL, UNDER THE VEHICLE. THIS REPAIR TOOK ALMOST 2 WEEKS TO COMPLETE. THE VEHICLE ONLY MADE THE NOISE WHEN THE BODY WOULD FLEX(GOING FROM THE STREET INTO THE DRIVEWAY OR SIMILAR PLACES THAT MADE THE BODY FLEX). THE AREA WELDED LOOKS LIKE IT IS A STRUCTURAL PART OF THE VEHICLE. I STILL AM CONCERNED THAT THE STRUCTURE OF THIS VEHICLE IS NOT AS IT WAS DESIGNED TO BE. I ALSO WORRY THAT THERE COULD BE MANY OTHER 2017 FORD ESCAPES THAT MIGHT NOT BE AS STRONG AS THEY SHOULD BE IN THE EVENT OF A COLLISION.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE VEHICLE WAS AT A COMPLETE STOP, A WARNING BELL CHIMED AND A "SHIFT TO "P" RESTART ENGINE MANUALLY" MESSAGE DISPLAYED INTERMITTENTLY. THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO THE PARK POSITION AND RESTART THE ENGINE MANUALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BATTLEFIELD FORD, 8820 CENTERVILLE RD, MANASSAS, VA, 20110), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND ADVISED THAT ONCE THE VEHICLE WAS STARTED, TO TURN THE AUTO SWITCH OFF. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT SHE COULD GET A SECOND OPINION BECAUSE NO FURTHER ASSISTANCE WOULD BE OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 09/27/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT 100 MILES CAR WENT INTO LIMP MODE NO WARNING LOST ACCELERATOR PRDAL NO RESPONSE SEWRVICE ENGINE IMMEDIATELY TURN CAR OFF ON SIDE OF THE ROAD RESTARTED DID IT AGAIN AT ABOUT 3800 MILES AND THEN AT ABOUT 11500 MILES. DEALER DOESNT KNOW WHATS WRONG WITH IT. HAD TO TURN CAR OFF AND ON FIND NEUTRAL AND RESTART WHILE DRIVING AT HIGHWAY SPEEDS. DEALER REPLACED SEVERAL ELECTRICAL COMPONENTS THAT WERE BAD BUT CANNOT REPRODUCE ISSUE. THIS VEHICLE IS GOING TO KILL SOMEONE. YOU LOSE FLY BY WIRE THROTTLE. LAST TIME I HAD MY 14 YEAR OLD SON IN THE CAR. I AM DONE WITH IT. FORD SAYS DRIVE IT AS IS AND KEEP PAYTING FOR IT. I SURRENDERED THE IRREPAIRABLE VEHICLE BACK TO BOZEMAN FORD. I AM AFFRAID THIS CAR WILL END UP IN SOME YOUNG MOMS HANDS AND THERE WILL BE FATALITIES.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH OR ABOVE, THE CONTACT HEARD A RATTLING SOUND COMING FROM UNDERNEATH THE VEHICLE, AND FELT SHAKING. THE VEHICLE WAS TAKEN TO BOB TOMES FORD (950 S CENTRAL EXPY, MCKINNEY, TX 75070), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. LATER, WHILE DRIVING 60 MPH, THE DRIVER'S SIDE UNDERBODY COVER BECAME LOOSE AND BEGAN TO DRAG ON THE ROAD. THE VEHICLE SHOOK AND THE CONTACT HEARD A SCRAPING SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC; HOWEVER, THE CONTACT MADE AN APPOINTMENT WITH BOB TOMES FORD FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

WHEN BACKING MY VEHICLE I GET A LOUD CLUNK THE FIRST TIME EACH DAY. I HAVE TAKEN IT TO TWO DEALERS WHO ADVISED ME THEY ARE AWARE OF THE NOISE, BUT FORD HAS NOT ADDRESSED THE ISSUE. I FEEL THIS COULD RESULT IN AN ACCIDENT. HE MECHANIC WHO WORKED ON MY VEHICLE LAST ADVISED HIS WIFE DRIVES A 2016 ESCAPE WITH THE SAME PROBLEM. CAN YOU HELP RESOLVE THIS ISSUE?

THE 2.0 ECOBOOST ENGINE IN MY 2017 ESCAPE HAS STALLED TWICE AT LOW SPEEDS. ON 6/18/17 WHILE BACKING OUT OF MY DRIVEWAY, THE VEHICLE MOVED APPROXIMATELY SIX FEET AND THE ENGINE STALLED IN REVERSE. ON 6/24/17 THE ESCAPE STALLED IN A SHOPPING CENTER PARKING LOT. THE SUV WAS IN DRIVE, MOVED ABOUT TEN FEET, AND STALLED. AFTER BOTH INCIDENTS, I TOOK THE ESCAPE TO FORD DEALERS FOR THE MECHANICS TO LOOK FOR THE CAUSE OF THE STALLING. THE DEALERSHIPS CAN NOT FIND THE PROBLEM AND MY VEHICLE IS NOT FIXED. THANKFULLY STALLING HASN'T OCCURRED AT HIGHWAY SPEEDS, BUT IF IT DOES I DREAD THE THOUGHT OF TRYING TO BRING THE VEHICLE UNDER CONTROL WITHOUT ANY POWER STEERING OR BRAKES. THERE HAVE BEEN NO ACCIDENTS OR INJURIES AS OF TODAY.

MY CAR WAS STOPPED ON THE PROPERTY'S DRIVEWAY, TRANSMISSION WAS IN PARK. I WAS STANDING OUTSIDE THE CAR, AND AS I OPENED THE DRIVER'S DOOR TO GET IN, THE BOTTOM CORNER OF DOOR GOUGED MY LOWER LEFT LEG AND PEELED BACK A SIGNIFICANT CHUNK OF TISSUE. UPON CLOSER INSPECTION, I OBSERVED THAT THIS PIECE OF BLACK TRIM (WHICH COVERS THE ENTIRE BOTTOM SIDE OF THE ESCAPE) IS DESIGNED TO FLARE OUT TO A SHARP POINT ON BOTH FRONT DOORS OF THE ESCAPE. IN MY OPINION, THIS IS A GROSSLY NEGLIGENT DESIGN. IT BORDERS ON AN INTENTIONALLY SUBSTANDARD DESIGN, ELEVATING THE CONTINUITY OF THE BLACK TRIM ABOVE SAFETY CONCERNS. IN MY OPINION, THAT HAZARDOUS POINT FAILS TO MEET EVEN THE MINIMUM THRESHOLD REQUIREMENTS OF A COMMERCIALLY FIT AND MERCHANTABLE VEHICLE. RESULT: TEN STITCHES TO REPAIR MY LEG; TETANUS SHOT; ORAL ANTIBIOTICS; COMPLETE DISRUPTION TO QUALITY OF LIFE AS MOBILITY IS AN ISSUE AND I ATTEMPT TO KEEP THE WOUND CLEAN, DRY AND UNINFECTED.

CHIME VOLUME LEVEL WHEN POWER LIFT GATE IS OPENING OR CLOSING IS VERY LOW. THIS HAS RESULTED IN THE FOOT ACTIVATED OPEN/CLOSE BEING ACTIVATED UNINTENTIONALLY AND THE LIFT GATE COMING DOWN ON MY HEAD, RESULTING IN A BRUISE AND BUMP FROM THE LATCH. THIS COMPLAINT HAS BEEN ADDRESSED BY THE DEALER AND FORD MANAGEMENT. THE VEHICLE HAS BEEN RETURNED TO THE DEALER ON THREE OCCASIONS FOR REPAIR WITH NO SATISFACTORY RESULTS. I THINK THE VOLUME LEVEL SHOULD BE INCREASED SO IT CAN BE HEARD WHEN THE LIFT GATE IS GOING UP OR DOWN TO PREVENT FURTHER INJURY. THANK YOU.

MY CAR WAS RUNNING, BUT PLACED IN PARK, AND I WAS RUNNING TO GRAB SOMETHING FROM MY HOME. AFTER I EXITED THE CAR, I NOTICED MY CAR WAS ROLLING DOWN MY SLANTED DRIVEWAY, AND I RAN TO STOP IT. UNFORTUNATELY, THE CAR HIT ME AND RAN ME OVER RESULTING IN A BROKEN ANKLE. I BELIEVE THE CAR SLIPPED OUT OF GEAR WHILE IT WAS RUNNING, AND REVERSED DOWN THE DRIVEWAY.

A RODENT CHEWED ON THE CABLES TO MY TURBO SENSOR PLUS STARTED CHEWING ON MY OIL PAN COVER. I HAD TO REPLACE MY TURBO SENSOR CABLE BECAUSE MY CHECK ENGINE LIGHT WAS ON AND LOSE POWER OF MY TURBO. WHICH COST ME OVER 500.00 IN REPAIRS ON A VEHICLE LESS THEN 6MONTHS OLD.

I WAS UNLOADING GROCERIES FROM MY GROCERY CART AT THE REAR OF THE CAR WITH THE TAIL GAIT IN THE UP POSITION, SWINGING FROM THE GROCERY CART TO THE CAR WITH THE HEAVIER ITEMS, WHEN UNKNOWINGLY, MY FEET MUST HAVE ACTIVATED THE GAIT TO START CLOSING. NEXT THING I KNEW, MY HEAD HIT THE GAIT VERY HARD IN THE TEMPLE AREA, STUNNING ME AND MAKING ME DIZZY. THAT HAPPENED 5 HOURS AGO AND I HAVE A SIZABLE LUMP ON MY HEAD, AND AM WORRIED ABOUT A CONCUSSION.

MODEL HAS TRANSMISSION THAT HAS NO PROVISION TO OVERRIDE AUTOMATIC TRANSMISSION ALLOWING ENGAGEMENT OF LOWER GEARS TO UTILIZING ENGINE BRAKING. THIS ABILITY IS ESSENTIAL FOR SAFE MOUNTAIN DRIVING WHERE DOWNHILL GRADES, INCLUDING SHARP CURVES, GO ON FOR MILES. FULL DEPENDENCE ON WHEEL BRAKES, WHICH WILL OVERHEAT, IS A SAFETY ISSUE. CO-EFFICIENT OF FRICTION DECREASES WITH INCREASING BRAKE PAD TEMPERATURES. HAVING DRIVEN THIS MAKE/MODEL AS A RENTAL FOR ~2,500 MILES IN THE MOUNTAINOUS STATES OF AZ, UT, AND CO I SPEAK FROM FIRST HAND EXPERIENCE. AS A RETIRED ENGINEER FROM THE U.S. DEPT. OF ENERGY I ASK PLEASE LOOK INTO THIS AS A DESIGN SAFETY ISSUE.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 20 MPH EXITING A RAMP THE FRONT DRIVER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE BRAKES WERE APPLIED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS ABLE TO COAST TO A STOP. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CALLED AND INFORMED THE OWNER THAT THEY HAD NOT HEARD OF THE FAILURE. THE CONTACT DID NOT FILE A COMPLAINT WITH MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,400. UPDATED 06/29/17*LJ VHEICLE HAS BEEN IN THE REPAIR SHOP FOR OVER 6 WEEKS. *AS

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO TURN AT 10 MPH, THE CONTACT HEARD A GRINDING, CLICKING NOISE COMING FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND THE SOUND COULD BE HEARD, BUT THE ORIGIN OF THE SOUND WAS UNDETERMINED. THE DEALER DECLINED TO REPAIR OR REPLACE ANY PARTS, BUT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

SEEMS THAT THE PAINT CHIPS VERY EASILY/// ALSO THE FORD EMBLEM SOMEHOW BROKE // JUST NOTICE CHIPS WHILE WATCHING CAR.

THE VEHICLE IS MADE WITH RECYCLED AND/OR SOYBEAN BASED PRODUCT WHICH ATTRACT RODENTS, THIS NEW CAR HAS OVER 2000.00 OF RODENT DAMAGE NO ONE NOTIFIED ME ABOUT THIS ISSUE. WE HAVE DONE EVERYTHING WE CAN TO DETER MICE, CHIPMUNKS ETC. 2 OTHER VEHICLES PARKED IN THE SAME GARAGE DO NOT HAVE THIS ISSUE. THE PRODUCTS ARE DEFECTIVE BECAUSE THEY ARE A SOURCE OF FOOD FOR RODENTS. THE CARE HAS BEEN IN THE RIZZA FORD ORLAND PARK, IL SHOP 3 TIMES IN 1 1/2 MONTHS EACH TIME WITH RODENT DAMAGE. THIS IS DANGEROUS AS CAR STARTED SMOKING WHILE DRIVING IT BECAUSE MOUSE ATE THROUGH COOLANT LINE I WAS STRANDED. CAR IS BRAND NEW !!!

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ACTIVATING THE AUTOMATIC PARALLEL PARKING ASSIST, THE VEHICLE FAILED TO PARALLEL PARK AND CRASHED INTO A PARKED VEHICLE. THE AUTOMATIC PARALLEL PARKING ASSIST DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150.

MY FORD ESCAPE 2017 DEVELOPED HEATING AND A/C PROBLEMS. PURCHASED FORD ESCAPE 2017 ON 08/22/2016. ON 10/13/2016, MORNING, I LEFT HOME ON I-40 EB TOWARD WESTERN NY. I WAS ON THE ROAD ROUGHLY 2-HRS BEFORE I DETECTED BURNING SMELL IN THE CAR. WITHIN MINUTES OF BURNING SMELL, MY FORD ESCAPE 2017 HEATER OUTPUT BECAME UNBEARABLE ON MY RIGHT FOOT. I ATTEMPTED TO REDUCE THE HEATER OUTPUT BY REDUCING HEATER'S TEMPERATURE DIAL TO NO AVAIL. AS THE HEAT FROM THE CAR'S HEATER BURNED MY RIGHT FOOT, THE FOOT USE TO MANAGE THE ACCELERATOR & BREAK, I TURNED THE HEAT OFF. USING THE A/C AT MAXIMUM SETTING, WEARING A WINTER COAT & THERMAL UNDER-SHIRT & STEEL-TOE SHOES, I COMPLETED TRIP. ON 10/24/2016, TOOK FORD ESCAPE 2017, TO FORD DEALERSHIP IN WESTERN NEW YORK FOR ENGINE DIAGNOSIS (HVAC), EVALUATION & REPAIRS. FORD DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED TO DETERMINE THE HEAT SOURCE PROBLEM WOULD REQUIRE REMOVING CAR'S DASH-BOARD & FRONT DOORS. FORD DEALERSHIP REFUSED TO REMOVE CAR'S DASH-BOARD & FRONT DOORS, STATING FORD MOTOR COMPANY WOULD NOT PAID THE COST. REQUESTED DEALERSHIP TO CONTACT THE FORD MOTOR COMPANY MANUFACTURER'S REPRESENTATIVE FOR HELP, TO NO AVAIL. UNHAPPY AND FRUSTRATED I SOUGHT SECOND FORD DEALERSHIP'S OPINION. I DEMANDED THE NEW DEALERSHIP CONTACT MANUFACTURER'S REPRESENTATIVE FOR HELP. DEALERSHIP REFUSED TO REQUEST HELP & TO DATE FORD ESCAPE 2017 HEAT SOURCE PROBLEM REMAIN UNRESOLVED. *JS

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,296.

WIPER ARMS STRIKE BODY ON EITHER SIDE ON RANDOM CYCLE TIMES. DEALER STATES VEHICLE NEEDS WIPER ARMS TIMING ADJUSTED TO PREVENT STRIKING OF THE BODY. THIS IS A SAFETY HAZARD AS THE REPEATED STRIKING OF THE VEHICLE BODY CAN CAUSE THE WIPER BLADE TO FAIL OVER TIME, RESULTING IN DECREASED OR LOST VISIBILITY, POSSIBLY LEADING TO A VEHICLE CRASH. THE ISSUE ALSO CAUSES COSMETIC DAMAGE NOT RELEVANT TO SAFETY PERFORMANCE. VEHICLE IS SCHEDULED FOR REPAIRS ON APRIL 3, 2017.

FOLLOW UP TO REPORT 10959814. VEHICLE DEALER WAS ABLE TO REPLICATE PROBLEM WITH DOOR LATCH MECHANISMS. DEALER ADJUSTED LATCHES, NO OTHER CONDITION WITH LATCHES REPORTED TO CUSTOMER AT THIS TIME. REPAIR COMPLETED ON 3/20/17.

WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.

FRONT PASSENGER DOOR LATCH PERIODICALLY DOES NOT CLOSE - MAKING IT IMPOSSIBLE TO SECURELY CLOSE DOOR. SO FAR, IT HAS CORRECTED ITSELF SOMETIMES AFTER ONE OR TWO ATTEMPTS AND OFTEN AFTER MANY MORE. SO FAR, THIS HAS ONLY HAPPENED WHEN CAR WAS PARKED (NOT YET MOVING). I NOTICED THERE IS A RECALL UNDERWAY FOR FORDS UP TO YEAR 2016 (SO FAR).

IN EVENT OF MAIN BRAKE FAILURE, PARKING BRAKE CANNOT BE MANUALLY ENGAGED AS A SECONDARY BRAKING SYSTEM DUE TO INTRODUCTION OF ELECTRIC PARKING BRAKE REQUIRING VEHICLE TO BE STOPPED TO ENGAGE PARKING BRAKE. THIS COULD RESULT IN FATALITY IN THE EVENT OF MAIN BRAKE FAILURE. (FYI. I RECENTLY HAD A BRAKE HOSE FAIL ON A '99 CHEVY PICKUP TRUCK WHEN APPROACHING AN INTERSECTION. USING THE MANUAL PARKING BRAKE I WAS ABLE TO SAFELY STOP THE VEHICLE AND AVOID A COLLISION. THIS IS NOT POSSIBLE WITH ELECTRIC PARKING BRAKE THE WAY IT IS IMPLEMENTED ON 2017 FORD VEHICLES.)

DOOR LATCH HANDLES ON ALL EXTERIOR DOOR POSITIONS DO NOT RETURN TO THE 'HOME' POSITION, POSSIBLY DUE TO A WEAK OR POORLY ADJUSTED LATCH HANDLE SPRING OR OTHER PART OF THE MECHANISM. WHEN IN THIS POSITION IT IS POSSIBLE TO PUSH THE DOOR OPEN WITHOUT TOUCHING THE RELEASE HANDLE FOR THE DOOR LATCH(ES). THIS CAN CREATE A HAZARDOUS SITUATION WHEN THE DOOR OPENS UNINTENTIONALLY WHILE THE VEHICLE IS UNDER WAY, OR AN OCCUPANT LEANS ON THE DOOR, CAUSING IT TO OPEN WITHOUT WARNING. THIS CONDITION IS REPLICABLE ON ALL DOORS, AND COULD BE REPLICATED WHILE VEHICLE IS MOVING, BUT SAFETY DICTATED THAT WE NOT ATTEMPT A MOVING REPLICATION OF THE HAZARD. A COMPARISON TO A DIFFERENT VEHICLE OF THE SAME MODEL, BUT ONE YEAR OLDER INDICATES THE DOOR LATCHES ON THE SUBJECT VEHICLE REQUIRE EXTRA FORCE TO OPERATE. VEHICLE IS SCHEDULED FOR DIAGNOSIS AND REPAIR AT AN AUTHORIZED FORD DEALER ON 3/20/16.

AUTOSTOP FEATURE ENDANGERS LIVES. I EXPERIENCED AN ALMOST FATAL SAFETY INCIDENT WITH THE AUTOSTOP ENGAGED. I WAS STOPPED, EXITING A PAVED DRIVEWAY ONTO A 2 LANE ROAD. I DECIDED TO MAKE A LEFT TURN ACROSS THE PATH OF A LARGE TRUCK THAT HAD JUST TURNED THE CORNER 300 FT AWAY. THE TRUCK SEEMED TO BE LUMBERING ALONG, SO I MADE THE DECISION TO PULL OUT ACROSS ITS PATH AND MAKE MY LEFT TURN. APPARENTLY THE TRUCK HIT ITS PEAK TORQUE AT THAT TIME AND SUDDENLY SPED UP, JUST AS I PULLED OUT! AT THIS SAME MOMENT,THE ENGINE DECIDED TO SHUT ITSELF OFF TO CONSERVE FUEL! I PRESSED THE GAS AND NOTHING HAPPENED! THE ESCAPE ROLLED INTO ONCOMING TRAFFIC! NOT KNOWING WHAT TO DO, I PRESSED ACCELERATOR TO THE FLOOR, THE ENGINE STARTED UP AND SAT THERE THINKING!!! I WAS STUCK LIKE A DEER IN HEADLIGHTS! I KEPT THE GAS BURIED IN THE FLOOR, AND BY SOME MIRACLE THE ENGINE FINALLY REVVED INTO TURBO RANGE. ALL 4 WHEELS STARTED SPINNING AND IT SUDDENLY SLINGSHOT ME ACROSS THE SKINNY 2 LANE ROAD. I ALMOST LOST CONTROL AND ENDED UP IN THE DITCH. FORTUNATELY, THE ROAD WAS DRY AND THE AWD AND STEERING WERE RESPONSIVE, ALLOWING ME TO HOP INTO THE CORRECT ANGLE, IN THE PROPER LANE, WITHIN A HAIR'S BREATH OF BEING T-BONED AND POSSIBLY LOSING MY OWN LIFE AND THE LIFE OF MY PASSENGER! I HAVE BEEN HAVING NIGHTMARES ABOUT THIS FOR THE LAST WEEK AND HAVE NOT BEEN DRIVING THE VEHICLE. LESS THAN 250 MILES ON ODOMETER WHEN THIS OCURRED. THIS AUTOSTOP FEATURE NEEDS TO BE PERMANENTLY DISENGAGED FOR SAFETY.

WHILE DRIVING ON I-81 NORTH IN PA, THE INSIDE LAYER OF THE WINDSHIELD DEVELOPED A SMALL CRACK AT THE BOTTOM OF THE GLASS. NOTHING HIT THE GLASS. THERE ARE NO CHIPS OR OTHER MARKS. ON MONDAY 2/20/17 I STOPPED AT THE FORD DEALERSHIP AND SPOKE WITH THE MANAGER. BECAUSE THE CRACK WAS INSIDE THE VEHICLE, AND THE OUTSIDE LAYER WAS NOT CRACKED, THE MANAGER BELIEVED IT WOULD BE COVERED UNDER WARRANTY. THE DEALER TOOK SEVERAL PICTURES, AND CALLED ME WHILE I WAS DRIVING HOME TO ASK ME TO COME BACK SO THAT THEY COULD TAKE MORE PICTURES BECAUSE FORD WAS NOT SATISFIED WITH WHAT THE TOOK. A DAY LATER THEY ASKED ME TO COME TO THE DEALERSHIP AGAIN BECAUSE FORD WANTED EVEN MORE PICTURES. ON 2/24/17 FORD AGREED TO COVER THE REPLACEMENT UNDER WARRANTY. EACH DAY THE CRACK HAS INCREASED IN LENGTH. THE CRACK APPEARS TO HAVE STARTED NEAR THE "NEW FOR 2017" WIPER DE-ICER ELEMENT. A CRACKING WINDOW IS NOT STRUCTURALLY SOUND AND CAN MOST DEFINITELY PUT THE DRIVER AND PASSENGERS AT RISK OF INJURY.

HAVE NEW 2017 FORD ESCAPE 1.5 ECOBOOST SE 4WD. ONLY 800 MILES ON THE CAR. WHEN TURNING TIGHT TURNS, HEARING A LOUD GRINDING SOUND FROM REAR OF VEHICLE THAT IS NOT PRESENT WHEN TEST DRIVING OTHER NEW 2017 ESCAPES ON THE LOT WITH 4WD. ONLY DOES IT FROM A STOP AND BARELY MOVING, THEN SOUND GOES AWAY. CALLED FORD DETROIT, THEY SAID IT WAS NORMAL. WENT TO 3 DIFFERENT DEALERSHIPS, SAID THE SAME THING. HAVE A FRIEND WHO GOT THE SAME CAR BUT DIFFERENT COLOR. HAS 1000 MILES ON HIS AND IT DOES NOT MAKE THIS NOISE. SOUNDS LIKE AXLE BINDING AND WHEEL HOP BUT NOT FEELING GOOD ABOUT THIS SINCE THE NOISE IS NOT BEING DUPLICATED IN OTHER CARS LIKE MINE. SOUND GOES AWAY AFTER VEHICLE SPEEDS UP AND STARTS TO TRAVEL IN A STRAIGHT LINE. *TR