2017 Ford Escape complaints

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON TWO OCCASIONS, WHILE THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY LOST CHARGE. THE VEHICLE WAS TOWED TO HAGERSTOWN FORD (LOCATED AT 1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED TO INSTALL A BATTERY BUDDY TO KEEP THE BATTERY CHARGED. THE CONTACT WAS CONCERNED THAT THERE WAS AN ELECTRICAL OUTPUT THAT WAS CONSTANTLY RUNNING WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TT*JB

I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.

THE CAR WILL FREQUENTLY FAIL TO START. SOMETIMES IT WILL START AS EXPECTED. SOMETIMES IT WILL TAKE MANY TRIES AND 15-20 MINUTES OF TRYING BEFORE STARTING. IT BEHAVES THE SAME WAY WHETHER IN THE GARAGE, PARKING LOT, OR ON THE STREET. I HAVE TAKEN IT TO THE DEALER FOR REPAIR SEVERAL TIMES THIS YEAR. THIS TIME THEY HAVE HAD THE CAR FOR ABOUT 4 WEEKS AND ARE UNABLE TO REPAIR THE CAR. THEY ARE WAITING FOR SOMEONE FROM FORD TO EXPLAIN HOW TO REPAIR IT.

THE CAR STALLS IN MIDDLE OF ROAD, SUDDENLY AND THE DASHBOARD READS TO RESTART THE ENGINE. THE FIRST TIME WHEN RESTARDED THE CAR THE POWER STEERING WAS LOCKED AND THE CAR SPED UP AND HIT THE CAR AHEAD.THE CAR BEEN CHECKED BY TWO DIFFERENT FORD SERVICE DPTS AND THE PROBLEM REMAINS AND DOES NOT SEEM TO BE FIXED.

CAR KEEPS STALLING IN THE MIDDLE OF THE ROAD

I HAVE THE START/STOP ON MY 17 ESCAPE. WITH 16000 MILES. WHEN COMING TO A STOP AND THE AUTO START/STOP COMES ON, I WILL GET A NOTIFICATION ON THE DIGITAL SCREEN SAYING "AUTO START/STOP SHIFT TO P RESTART ENGINE." I WILL HAVE TO PUT THE VEHICLE IN PARK AND RESTART ENGINE TO BE ABLE TO DRIVE AGAIN. THIS IS A HAZARD FOR POTENTIAL REAR END COLLISION.

2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH TIRES. *LD THE CONSUMER STATED AFTER TRAVELING ON A GRAVEL ROAD FOR APPROXIMATELY 30 MILES, THE VEHICLE ALERTED TO A LOW TIRE PRESSURE. THE DEALER ADVISED THAT THE LUG NUTS ON THE WHEEL HAD SWOLLEN MAKING IT DIFFICULT FOR THE CONSUMER TO CHANGE THE TIRE. *JS

WHEN TRYING TO START THE VECHIEL THE MESSAGE APPEARS: NO KEY FOUND, THIS IS SITTING IN MY DRIVEWAY AND PARKING SPOTS. WHILE DRIVING IN TOWN A MESSAGE APPEARED NO FRONT RADAR, GOING ABOUT 35 MPH. WENT TO CHANGE SPEED ON MY CRUSE CONTROL GOING FROM 30 TO 35 GET MESSAGE NO ACC. WHEN STOPPED AT RED LIGHT GETA MESSAGE TELLING ME TO PUT IN PARK AND START CAR.

I HAVE THE START/STOP ON MY 17 ESCAPE. WHEN COMING TO A STOP AND THE AUTO START/STOP COMES ON, I WILL GET A NOTIFICATION ON THE DIGITAL SCREEN SAYING "AUTO STARTSTOP SHIFT TO P RESTART ENGINE." I WILL HAVE TO PUT THE VEHICLE IN PARK AND RESTART ENGINE TO BE ABLE TO DRIVE AGAIN. THIS HAS HAPPENED THE PAST 5 MONTHS. IT HAS BEEN HAPPENING EVERY TIME I DRIVE NOW FOR THE PAST 4 WEEKS. THIS HAPPENS WHEN I AM AT A STOP LIGHT OR STOP SIGN. I HAVE ALMOST BEEN REAR ENDED BECAUSE OF THIS ISSUE. I HAD THE BATTERY AND ALTERNATOR TESTED AND THEY WERE GOOD. NO ISSUES WITH THAT.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT ISSUED ANY RECALLS REGARDING THE FAILURE, BUT THERE WERE 51 TSBS FOR THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

REAR CAMERA AUDIBLE WARNING FOR PEDESTRIANS DOES NOT DETECT PERSON FURTHER THAT 5 FEET FROM THE BACK OF THE CAR. SYSTEM USED TO WARN IF A PEDESTRIAN WAS PRESENT AT A MUCH GREATER DISTANCE FROM BACK OF CAR. FORD DEALER BELIEVES 5 FEET IS ACCEPTABLE WHEN TOOK INTO SERVICE WITH THIS CONCERN.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE "RESTART ENGINE" MESSAGE DISPLAYED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER WAITING AWHILE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,696.

WE WERE INVOLVED IN A CAR ACCIDENT ON A HIGHWAY WHEN I WAS MAKING A LEFT TURN AND A CAR CAME UP AND HIT THE LEFT FRONT WHEEL WELL AND ENDING UP TEARING OFF THE FRONT OF THE CAR. AS OUR CAR CAME TO A STOP THE DRIVER'S SIDE SEAT BELT KEPT TIGHTENING AND MY ABDOMEN STARTED TO BE PUSHED UP INTO MY DIAPHRAGM AND WAS CAUSING ME TO HAVE PROBLEMS WITH MY BREATHING AND SO AT FIRST THE BELT DID NOT WANT TO RELEASE SO PUSHED THE RELEASE A COUPLE OF TIMES AND FINALLY IT RELEASED. TWO OTHER PASSENGERS, THEIR SEAT BELTS DID NOT RESPOND THE SAME WAY. IF I HAD BEEN UNCONSCIOUS WOULD THE BELT HAVE CONTINUED TO CLOSE OFF MY BREATHING UNTIL I EXPIRED? I DO HAVE PICTURES OF THE VEHICLE AND ROADWAY IF YOU NEED ANY INFORMATION FROM THEM.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING, THE VEHICLE BEGAN TO JERK FROM FRONT TO BACK. WHILE AT A STOP LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TUTTLE-CLICK FORD LINCOLN (43 AUTO CENTER DR, IRVINE, CA 92618, (949) 472-5200), BUT THE CAUSE OF THE FAILURES COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND A CHIME SOUND WAS HEARD. THE VEHICLE WAS TOWED TO SUNRISE FORD OF NORTH HOLLYWOOD (5500 LANKERSHIM BLVD, LOS ANGELES, CA 91601, (877) 510-8967), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND OPENED CASE NUMBER: CAS16062115. THE APPROXIMATE FAILURE MILEAGE WAS 15,852.

ON OCTOBER 3, 2018 AT APPROXIMATELY 5:15 P.M. MY WIFE WAS GETTING INTO OUR 2017 FORD ESCAPE. SHE HAD THE DRIVER DOOR OPEN, BUT THE KEY WAS NOT IN THE IGNITION AND THE VEHICLE WAS NOT RUNNING, AS SHE WAS GETTING IN SHE FELT A JOLT, THE VEHICLE STARTED ROLLING BACKWARD, THE DRIVER'S DOOR SIDESWIPED OUR OTHER CAR AND KNOCKED HER TO THE GROUND. THE CAR ROLLED ACROSS THE STREET AND STRUCK THE CAR PORT BEAM AT THE ADJACENT HOME. SHE YELLED FOR HELP AND WHEN I GOT THERE SHE WAS TRYING TO STOP THE ROLLING CAR. THE CAR WAS IN PARK, I STARTED THE CAR AND MOVED IT OFF THE STREET.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, IT BEGAN MOVING FORWARD WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO HAVE A DEALER DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

WITHIN 17,000 MILES ON THE 2017 FORD ESCAPE THE BRAKES AND THE ROTORS WENT OUT AND WITHIN 8 MONTHS OF HAVING BOUGHT THE ESCAPE ONE OF THE REAR SEATBELTS IS NOT WORKING

PANORAMIC MOONROOF EXPLODED & SHATTERED WHILE VEHICLE WAS PARKED. GLASS WAS NOT STRUCK BY ANY OBJECTS. LOOKS AS THOUGH THE STATIONARY MOONROOF BUCKLED FROM THE INSIDE OUTWARDS & GLASS FRAGMENTS ARE FALLING INTO THE VEHICLE. INSTEAD OF BEING FLAT, IT IS NOW SHAPED MORE LIKE A BUBBLE. MOONROOF SHADE ALSO FELL OUT OF TRACK WHEN I OPENED IT TO SEE WHAT HAPPENED. COINCIDENTALLY, IT HAPPENED TO BE RAINING AT THE TIME I NOTICED IT & THE INSIDE WAS NOW WET. WE HAVE BEEN IN A HEAT ADVISORY FOR THE PAST FEW DAYS, WITH THE ADVISORY BREAKING THE DAY OF THE INCIDENT, FOLLOWED BY RAIN.

I WAS DRIVING MY CAR AT 45 MPH WHEN ANOTHER CAR CUT IN FRONT OF ME AND WE CONNECTED. I PUSHED HER CAR OVER A STOP SIGN. MY FACE AND BODY HIT THE DRIVERS WINDOW CAUSING A NECK AND BACK INJURY AND 9000 DAMAGE TO MY CAR THAT HAD 2300 MILES ON IT LAST JAN. 17TH. WHY DID MY AIR BAGS DID NOT GO OFF TO PROTECT ME?

OPEN THE LIFTGATE WITH HANDS FREE TO LOAD GROCERIES INTO CAR. AS I LOAD FROM CART TO TRUNK THE LIFTGATE WILL AUTOMATICALLY BEGIN TO CLOSE HITTING ME ON THE HEAD. AFTER GETTING HIT IT STARTLES ME SO MUCH NOT SURE IF IT GOES BACK UP FROM THE HITTING MOTION OR ME PUSHING IT OR I HAVE REACHED FOR THE BUTTON TO OPEN IT. BUT IT DOES GO BACK UP AND I HAVE NOT BEEN TRAPPED JUST BANGED ON THE HEAD OR SHOULDERS. THERE IS A VERY QUIET BEEPING SOUND HOWEVER IN A PARKING LOT IT IS TOO QUIET TO HEAR. I ASKED AT THE DEALER IF IT WAS POSSIBLE TO MAKE THIS LOUDER OR A PROBLEM WITH SOMETHING I'M DOING OR A SENSOR AND THEY COULD NOT HELP ME. I HAVE ONLY OWNED THE CAR ABOUT 6 MONTHS AND THIS HAS HAPPENED NUMEROUS TIMES. THE CAR IS NOT RUNNING IT'S IN PARK IN A LOT AND THE KEY FOB IS IN PURSE OR POCKET. I AM MOVING AROUND HOWEVER TO OPEN THE LIFTGATE YOU DO HAVE TO SWING THE FOOT SOMEWHAT UNDER TO GET IT TO OPEN. I HAVE BEEN CAREFUL WHERE MY FEET ARE TO TRY AND MAKE SURE THAT I AM NOT EFFECTING IT TO CLOSE. I LIKE THE HANDS FREE FEATURE OR I WOULD DISABLE IT BUT I DON'T LIKE GETTING HIT IN THE HEAD. THIS HAS HAPPENED TO BOTH MY HUSBAND MYSELF AND BOTH OF US LOADING TOGETHER.

DRIVING AT LOW SPEED, ABOUT 15 MPH, ON A RESIDENTIAL STREET. THE RIGHT FRONT SUSPENSION CAME OFF THE CAR. THE CAR PULLED TO THE RIGHT, A PARKED CAR ON THE RIGHT WAS SIDESWIPED MOSTLY AT THE ROCKER PANEL LEVEL, CAUSED BY THE RIGHT FRONT WHEEL OF MY CAR. WHEN THE VEHICLE CAME TO A STOP, THE RIGHT FRONT TIRE WAS FLAT, THE RIM HAD CRACKED INTO 2 PIECES, THE AXLE AND MOST OF THE SUSPENSION WERE DISCONNECTED, AND THE FRONT KNUCKLE WHICH IS SUPPOSED TO HOLD IT ALL TOGETHER IS CRACKED.

I AM EXPERIENCING WATER STAINS ON THE A POST ON THE DRIVER'S SIDE AFTER IT RAINS. NO DEALER WILL LOOK AT THE ISSUE SINCE THE VEHICLE IS OUT OF THE BASIC WARRANTY.

AS DRIVING MY VEHICLE THE ENGINE LIGHT CAME ON AND THE CAR RAN HOT. I PULLED OVER, WAITING FOR IT TO COOL DOWN, TRIED AGAIN AND IT WENT TO HOT AGAIN. PULLED INTO A PARKING LOT WHERE MY FIANCE CAME AND ADDED ANTIFREEZE. ADDED ANTIFREEZE THAT LEAK OUT EVERYWHERE. I WAS ABLE TO DRIVE IT TO LEN STOLER FORD IN OWINGS MILLS, MD. THE MECHANIC GREG CALLED AND INFORMED ME I NEED A NEW RADIATOR. I BOUGHT THIS CAR FROM AL PACKER FORD IN FEBRUARY 2017. THERE IS NO REASON THAT I SHOULD NEED A NEW RADIATOR LESS THAN TWO YEARS AFTER THE PURCHASE OF A NEW CAR!!!

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DEPRESSING THE BRAKE PEDAL, THE CONTACT DETECTED AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD STORE MORGAN HILL (17045 CONDIT RD, MORGAN HILL, CA 95037, (408) 782-8201) WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING 40 MPH IN THE CITY, I FELT A JOLT, ENGINE WAS STILL RUNNING, BUT HAD ZERO GAS PEDAL RESPONSE. RPM SLOWLY BLED OFF AS I WAS ABLE TO COAST INTO A PARKING LOT WHILE DODGING THROUGH TRAFFIC. WHEN THE JOLT WAS FELT, A "CHECK MANUAL" MESSAGE APPEARED ON THE DRIVER'S INFORMATION SCREEN. NO OTHER MESSAGES OR CHECK ENGINE LIGHT CAME ON. I SHUT DOWN THE VEHICLE AND RE-STARTED IT AND I WAS ABLE TO DRIVE NORMAL AGAIN. I THEN HAD IT TOWED TO FORD. THEY CHECKED AND FOUND NO CODES. CHECKED ELECTRONIC THROTTLE BODY, TEST DROVE IT, AND COULD NOT REPLICATE THE FAILURE.

REPORTED THIS ISSUE 3 TIMES TO THE DEALER AND THEY CLAIM THEY CAN'T REPLICATE. WHEN I RELEASE THE PARKING BRAKE AND BEGIN TO DRIVE, THERE IS A GRINDING NOISE PARTICULARLY IN THE FRONT OF THE VEHICLE. WHEN I PRESS THE BRAKE, THE FRONT OF THE CAR SHAKES AND THE BRAKE SEEMS TO KNOCK AS IF IT'S GRIPPING AND THEN RELEASING. VERY SCARY. IT EVENTUALLY HOLDS BUT TAKES A WHILE. I HAVE NO IDEA WHAT THIS COULD BE BUT IT SEEMS TO HAPPEN WHEN THE PARKING BRAKE IS USED AND THEN RELEASED. VERY UNSAFE AND SCARY THAT THE DEALER HAS NO IDEA WHAT THE ISSUE IS OR HOW TO RESOLVE IT OR TEST FOR IT! THIS HAPPENS WHEN IN MOTION AND DOES NOT HAPPEN EVERY TIME.

MY WIFE AND I PURCHASED A 2017 FORD ESCAPE, BRAND NEW, 6 MONTHS AGO. WE NOTICED THAT THE BRAKE LIGHT PLASTIC COVER WAS FOGGING OVER MAKING IT HARD TO SEE THE BRAKE LIGHT. AFTER CHECKING WITH OUR DEALER, MAC HAIK FORD, GEORGETOWN, TEXAS, I WAS INFORMED THAT THIS IS NORMAL. NORMAL? SOUNDS MORE LIKE A SAFETY CONCERN TO ME. I WAS ALSO TOLD THAT WATER LEAKING INTO THE BRAKE LIGHT UNIT WAS ALSO ?NORMAL.? I CAN?T IMAGINE ALLOWING WATER TO COLLECT INSIDE AN ELECTRICAL ITEM AS IMPORTANT AS A BRAKE LIGHT AND IS VERY STRANGE AND VERY WRONG! IF IT?S FOGGING UP NOW WHAT WILL IT LOOK LIKE A YEAR FROM NOW OR EVEN TWO YEARS. FORD MOTOR COMPANY MADE A MISTAKE AND THEY NEED TO REPLACE THIS BRAKE LIGHT UNIT! IT'S A SAFETY ISSUE AND THEY KNOW IT. [XXX] , LEANDER, TEXAS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAD THE CRUISE ON AT AROUND 70MPH I CAME UP ON TRAFFIC SO I TOUCHED THE BRAKES AND ALL OF A SUDDEN THE ENGINE STARTED REVVING ALMOST TO THE RED LINE IT WAS LIKE THE TRANSMISSION DROPPED DOWN TO A LOWER GEAR ALL OF A SUDDEN.THIS HAS HAPPENED TO ME TWICE I TOOK IT TO THE DEALER AND THEY ROAD TESTED IT ON THE HIGHWAY AND THEY SAID THEY TRIED EVERYTHING THEY COULD THINK OF 25 TIMES AND COULDN'T,DUPLICATE IT. THEY ALSO SAID FORD HAD NO BULLETINS OR COMPLAINTS OR RECALLS ON THIS CAR.

ISSUE REVOLVES AROUND EXPOSED STEERING COLUMN NEAR PEDALS. COLUMN WILL MOVE AS YOU TURN THE WHEEL. MY FLOOR MAT GOT TANGLED IN THE COLUMN SIMPLY BY SHIFTING CAUSING ME TO LOSE STEERING. THIS IS AN EXTREME HAZARD, AS ANYTHING THAT FALLS IN THE PEDAL WELL HAS THE POTENTIAL TO CUT THE STEERING (INCLUDING SHOE LACES, ETC). A SHROUD OR COVER SHOULD BE PLACED AS IT IS ON OTHER VEHICLES INCLUDING OLDER ESCAPES. THE ATTACHED IMAGE IS DIRECTLY BEHIND THE PEDALS. THIS METAL SHAFT WILL ROTATE WITH THE STEERING WHEEL.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED RAPIDLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MORE THAN ONE OCCASION. IN ADDITION, THE VEHICLE HESITATED UPON ACCELERATION. THE DEALER (BILL BROWN FORD IN LIVONIA, MICHIGAN) WAS CALLED AND THE CONTACT LEFT A VOICEMAIL. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

MY ADULT SON ON A VISIT FROM OUT OF STATE SUSPECTED MY BRAND NEW CAR WAS OUT OF ALIGNMENT BOTH FROM DRIVING THEN FROM SEEING IT FROM DRIVING BEHIND ME BUT WE HAVE SERIOUS ILLNESS AND IMPENDING DEATHS AND I COMPENSATED FOR THE HANDLING OF THE VEHICLE FOR 9 MONTHS UNTIL IT STARTED NEEDING AIR IN THE REAR PASSENGER TIRE MORE AND MORE FREQUENTLY. ASSUMING IT WAS A SLOW LEAK - I KEPT FILLING IT. I HAD JUST LOST A DAUGHTER AND MY MOTHER WAS ON A DEATHBED AND MY HUSBAND HAD A HEART ATTACK SO THE BEST I COULD DO WAS RUN UP AND DOWN THE STATE FROM HOSPITAL TO HOSPITAL FILLING THE TIRE. IN FEBRUARY JUST UNDER 12 MONTHS OLD THE DRIVER SIDE TIRE ALSO BEGAN TO REQUIRE AIR, AND THE PASSENGER SIDE GOT WORSE. HUBBY REQUIRED QUADRUPLE HEART SURGERY AND MY MOTHER ALSO PASSED. THESE EVENTS BROUGHT MY SON BACK TO THE STATE WHERE HE FORCED ME TO BRING THE CAR TO THE GARAGE TO FIND WHAT THE AIR LEAK WAS ABOUT. THE REPAIRMAN WOULD NOT LET ME LEAVE WITH THE CAR WITHOUT NEW TIRE AS HE WAS SURE I WOULD NOT MAKE IT DOWN THE HIGHWAY ALIVE! HIS ASSESSMENT WAS THEY CAR ALIGNMENT WAS SO TWISTED MUST HAVE BEEN THAT WAY OFF THE MANUFACTURING LINE. HE INSTALLED NEW TIRES AND TOLD ME TO CONTACT THE DEALER IMMEDIATELY. AFTER 4 ATTEMPTS, WITH FULL EXPLANATION I FINALLY SENT PICTURES AND A NOTE THAT I WOULD CALL THE NEWS MEDIA- THE TOOK THE CAR IN AND SAID I TWISTED IT IN A POT HOLE BUT THEY WOULD FIX IT! ITS BEEN 22 DAYS AND NOW THEY ADMIT A POTHOLE WOULD HAVE HAD TO HAVE BEEN A LARGE SINKHOLE TO HAVE TWISTED TH

ON MARCH 3, 2018, MY DAUGHTER WAS DRIVING MY CAR AND HAD JUST TURNED OFF OF THE INTERSTATE. SHE WAS DRIVING APPROXIMATELY 50 MPH WHEN SHE LOST CONTROL OF THE CAR AND IT VEERED OFF OF THE ROAD INTO THE DITCH. THE TIRE HAD COME OFF OF THE CAR AND THE RIM HAD TOTALLY SPLIT INTO TWO PARTS - FRONT AND BACK. HER FRIEND'S HUSBAND PUT THE SPARE TIRE ON AND SHE DROVE IT HOME - APPROXIMATELY 60 MILES. WE TOOK THE RIM TO OUR LOCAL FORD DEALER WHO INFORMED US IT WAS NOT COVERED UNDER WARRANTY BECAUSE THE EDGE OF THE RIM HAD ABOUT A 1-2 INCH DENT IN IT CAUSED BY HITTING A POT HOLE. NONE OF THE DRIVERS (MY DAUGHTER, MY HUSBAND, OR MYSELF) OF THE CAR RECALL HITTING AN OUT-OF-THE-ORDINARY LARGE POT HOLE. THERE WAS NO DAMAGE TO THE TIRE AND IT WAS NOT OUT OF ALIGNMENT. I REPORTED THE DAMAGE TO FORD CUSTOMER SUPPORT AND RECEIVED A LEGAL CLAIM NUMBER AND WAS TOLD THAT I WOULD GET SOMETHING IN THE MAIL WITHIN 15 BUSINESS DAYS. IT HAS NOW BEEN 18 DAYS AND I HAVE RECEIVED NOTHING. I CALLED THEM AGAIN YESTERDAY INFORMING THEM THAT I DO NOT FEEL SAFE DRIVING THE CAR. I AM ASKING FOR ALL FOUR RIMS TO BE REPLACED (I HAVE REPLACED THE DAMAGED ONE). IT ALSO RUINED THE BRAKE LINE AND DAMAGED THE STRUTS. IT COST $25 TO HAVE THE TIRE PUT BACK ON THE CAR AND BALANCING CHECKED. I BELIEVE SINCE THE CAR IS UNDER WARRANTY AND THERE IS NO QUESTION IN MY MIND THAT THE RIM WAS FAULTY, THAT I SHOULD NOT BE OUT A PENNY IN REPAIRS.

WIPERS INTERMITTENTLY INTERFERE WITH EACH OTHER 1-10 TIMES IN A ROW THEN WORK FINE. SOMETIMES WIPER WILL EXTEND OFF THE WINDSHIELD ON THE DRIVER'S SIDE (L) TO THE POINT THE WIPER BLADE CAN BE SEEN FROM THE DRIVER'S SIDE WINDOW. DEALER NOT ABLE TO FIND FAULT. FILED COMPLAINT WITH FORD. CLOSED CASE WITHOUT RESOLUTION. DEALER NOW INVOLVED BUT NOT ABLE TO DUPLICATE THE FAILURE. FORD NOT WILLING TO RESOLVE THE PROBLEM. THIS IS A DRIVING VISIBILITY SAFETY CONCERN.

OUT OF NOWHERE, THE TRANSMISSION STARTED SEEMING TO SLIP IN MY 2017 FORD ESCAPE WHILE WE WERE DRIVING DOWN A CITY STREET. A MINUTE LATER, THE SYSTEM MESSAGE "TRANSMISSION FAULT SERVICE NOW" CAME UP AND THE CAR WOULD NOT ACCELERATE BEYOND 35 MPH. IT HAS SINCE BEEN AT THE DEALERSHIP WAITING TO BE REPAIRED. WE WERE OUT OF STATE VISITING FAMILY AS WELL, SO THIS HAS BEEN A HUGE INCONVENIENCE FOR EVERYONE INVOLVED AS MY HUSBAND HAS HAD TO MISS TWO WEEKS OF CLASSES TO TAKE CARE OF THE VEHICLE AND I HAVE HAD TO MISS SEVERAL DAYS OF WORK DUE TO THIS SITUATION. IT BROKE DOWN MARCH 18TH AND IT IS NOW APRIL 6TH AND THEY STILL HAVE NOT RECEIVED THE PART TO FIX THE VEHICLE.

JUST PULLED OUT OF THE GAS STATION. HEARD A LOUD BOOM. PULLED INTO NEARBY PARKING LOT. DISCOVERED PASSENGER REAR TIRE HAD BLOWN AND KNOCKED THE REAR BOTTOM DOOR PANEL OFF. THE CONDITION OF THE TIRE WAS HORRIFIC! IF I HAD BEEN ON THE HIGHWAY TRAVELING AT A HIGH RATE OF SPEED THE RESULTS COULD HAVE BEEN FATAL. THE ORIGINAL TIRES WHEN I PURCHASED THE VEHICLE FROM MY LOCAL FORD DEALERSHIP. MICHELIN X GREEN 235/55 R17. THE BEST WAY I CAN DESCRIBE THE TIRE IS THAT IT LOOKED DRY ROTTED OR AS IF IT HAD BEEN IN A SHREADED. COMPLETELY DISSATISFIED WITH THE CUSTOMER SERVICE I RECEIVED FROM DEALERSHIP, MICHELIN, AND THE INITIAL CALL TO MY INSURANCE CARRIER. ACCUSING ME OF HITTING A POT HOLE OR OTHER NEGLIGENCE ON MY PART THAT MUST HAVE CONTRIBUTED TO THE TIRE BLOWING OUT. I AM CONCERNED ABOUT MY SAFETY AND THAT OF OTHERS WITH THE SAME TIRES.

FORDS 1.5L ENGINE HAS A FUEL IN OIL. EVEN AFTER OIL CHANGE AFTER CAR DRIVEN JUST 30 MILES HIGHWAY MILES OIL HAD ALMOST A QUART OF FUEL IN IT. TURBO IS BURNING COOLANT. EVERY TWO WEEKS HAVE TO ADD COOLANT TO RESERVOIR BECAUSE TURBO IS BURNING IT. TRANSMISSION WHINES VERY LOUD ON TAKE OFFS AND UP SHIFTS AND DOWNSHIFT FOR NO REASON WHEN RUNNING AT SAME HIGHWAY SPEEDS. CARS HAS VERY POOR POWER, BUT EATS FUEL LIKE A V-8. FUEL MILEAGE IS 17 TO 19 MPG HIGHWAY 16-17 CITY. NOT EVEN CLOSE TO THE 30 MPG THEY CLAIM IT GETS. BOUGHT CAR NEW IN JUNE 2017 AND HAVE HAD NOTHING BUT PROBLEMS FROM ENGINE TO TRANSMISSION TO INTERIOR TO ELECTRICAL PROBLEMS. WILL TAKE BACK TO DEALER AGAIN TO BE TOLD " THEY CAN'T DUPLICATE PROBLEM". SO I GUESS MOTOR NEEDS TO CATCH FIRE OR SOMEONE HAS TO GET KILLED BEFORE FORD REALLY ADDRESS'S THE PROBLEMS. CAR HAS LITTLE OVER 12,000 MILES ON IT NOW AND PROBLEMS STILL HAVE NOT BEEN FIXED. I CONTACTED FORD IN DETROIT, MI ABOUT THE PROBLEMS AND THEY COULD HAVE CARED LESS. THE "CAN'T DUPLICATE PROBLEM" SAYING FROM DEALERSHIP SEEM TO BE DETROIT FORDS ANSWER TO EVERYTHING TO AVOID FIXING THE PROBLEMS I AM SURE THEY ARE A WHERE OF. I AM NOT THE FIRST OR LAST PERSON TO REPORT TO BE HAVING ALL THESE PROBLEMS. FORD SEEM TO BE HOPING TO RUN PROBLEMS OUT LONG ENOUGH SO THEY DON'T HAVE TO FIX THEM UNDER WARRANTY AND MAKE THEM MY PROBLEM TO FIX. AFTER A LITTLE LOOKING AROUND THE INTERNET I SEE MANY PEOPLE ARE HAVING THE SAME PROBLEMS WITH THESE FORD ESCAPES AS I AM AND GETTING BL

COMPLETE RIGHT FRONT SUSPENSION FELL OFF THE VEHICLE, WHEEL AND ALL ..AND CAUSED A MINOR COLLISION TRAVELING AT APPX 15 MPH. TOW TRUCK HAD TO RETRIEVE COMPLETE SUSPENSION AND WHEEL. NO BRAKES BECAUSE BRAKE LINE SEVERED.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT OPENED THE HOOD AND NOTICED THAT RODENTS HAD ENTERED THE ENGINE COMPARTMENT AND CHEWED THROUGH THE HOSES TO THE TURBO CHARGER, THE RADIATOR CAP, COOLANT WIRES, INTAKE MANIFOLD LINES, AND THE PURGE SOLENOID. THE VEHICLE WAS TOWED TO MONTGOMERY MOTORS (214 S MAIN ST, TROY, NC 27371, (910) 572-1351) TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE ELECTRICAL WIRES WERE MADE FROM SOY BASED MATERIAL, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. *TT

WITH THE ENGINE RUNNING AND THE CAR IN MOTION THE BREAK IS VERY HARD TO PRESS AND IT DOES NOT STOP THE CAR. EXCESSIVE FORCE APPLIED TO THE BREAK PEDDLE IS NECESSARY TO START TO SLOW THE CARS MOTION.

I WANT TO REPORT A SPORADIC LOSS OF THE POWER ASSIST FOR THE BRAKES MAKING THE CAR UNSAFE TO DRIVE. THIS HAS HAPPENED ON 5 OR 6 SEPARATE OCCASIONS ON A TRIP FROM CHICAGO TO FLORIDA AND BACK SO WEATHER OR AIR TEMP IS NOT AN ISSUE. THE PROBLEM MAY OCCUR AFTER THE ENGINE IS STARTED. IT HAPPENS GOING BOTH FORWARD AND IN REVERSE. WHEN I BACK THE CAR WITH A COLD ENGINE AND HIGH IDLE, DOWN THE DRIVEWAY, IT IS ALMOST IMPOSSIBLE TO STOP THE CAR. IF YOU HAVE NEVER DRIVEN A CAR WITH MANUAL BRAKES, YOU WOULD PROBABLY PANIC AND GET INTO AN ACCIDENT. THIS IS A 9 MONTH OLD CAR WITH LESS THAN 7,000 MILES.

REAR DOOR HANDLES DO NOT AUTOMATICALLY RETRACT AFTER OPENING FROM THE OUTSIDE, CAUSING THE DOOR NOT TO LATCH WHEN CLOSED, ALTHOUGH IT APPEARS TO BE CLOSED. EXTERIOR HANDLES MUST BE MANUALLY RETRACTED AFTER OPENING IN ORDER FOR THE DOOR TO LATCH CLOSED. VEHICLE WAS STATIONERY. THIS HAPPENS EVERY TIME THE DOOR IS OPENED AND HAS HAPPENED SEVERAL TIMES. BOTH REAR DOORS ARE AFFECTED. FRONT DOORS DO NOT APPEAR TO BE AFFECTED.

TIRE LOW LIGHT CAME ON WHILE ON HIWAY IN NEVADA HI-WAY CAR STARTED TO GET A LITTLE ROUGH, PULL OVER TO SHOULDER TIRE WAS LOW RIGHT REAR STILL HAD SO AIR CALL AAA TO TOW TO TIRE SHOP . I WAS TOLD SND SHOWN THE INNER SIDE OF TIRE WAS BUBBLED AND COULDNT BE REPAIRED , TOOK TIRE TO TEAM FORD WHO REPLIED IT COULD BE FIXED IT OMLY BAD WHEN OUTER BLISTER .SERVICE MAN EXPLAINED IT COULDN'T BE FIXED.WHY WASNT THIS PRORATED OF WRITTEN UP FPR DEFECT BROUGHT A NEW TIRE BUT TOOK PICYURES OF BLISTER INSIDE TITRE WALL WHAT ABOUT THE OTHER 3 ORIGINAL TIRE I BROUGHT THIS CALL NEW APRIL 2017 THE !ST OWNER PLEASE ADVISE

DRIVING IN STOP AND GO TRAFFIC WHEN STOPPED AT RED LIGHT THE AUTO START STOP WILL TURN THE ENGINE OFF. STEPPING ON THE ACCELERATOR PEDAL THE CAR WILL NOT RESTART AND A MESSAGE COMES ON THAT SAYS SHIFT TO PARK AND MANUALLY RESTART ENGINE. IN ALL CASES THE ENGINE DOES RESTART . BUT IT DOES CAUSE DELAYS IN BUSY INTERSECTIONS AND HESITATION ON THE DRIVER TO PULL IN TO TRAFFIC . PROBLEM IS INTERMITTENT TWO TO THREE TIMES A WEEK IN DAILY DRIVING.

UNSTABLE TIRE AND WHEEL,AND STEERING, LOOSE FRONT END SUSPENSION.

A MONTH AGO I HAD A CHECK ENGINE LIGHT THAT CAME ON. IT RAN REALLY ROUGH AND FELT LIKE I WAS GOING OVER ROCKS THE WAY THE SUV WAS RUNNING. ON MY PHONE I HAD AN APP THAT SAID THERE WAS A MISFIRE. THEY FIXED IT SAYING THEY REPLACED SOME WIRES. A WEEK AGO THE CHECK ENGINE CAME ON AGAIN. I FELT A BIT OF A JOLT COMING FROM THE ENGINE AS I WAS DRIVING HOME FROM WORK. I DIDNT FIND TIME TIL 2 WEEKS LATER BECAUSE OF MY SCHEDULE.SO I TOOK IT TO A FORD DEALERSHIP TO GET IT FIXED. ON MY WAY THERE, THE COOLANT LEVEL WENT HIGH AND I HAD ANOTHER MISFIRE AGAIN. I FINALLY MADE IT TO THE FORD DEALERSHIP. THEY SEEN THE COOLANT LEAK AND NOTICE THE MISFIRE. THIS FORD ESCAPE IS ONLY 11 MONTHS OLD AND I ALREADY HAD 2 MISFIRE SITUATIONS AND A COOLANT LEAK. I ONLY GO TO WORK AND ONLY DID ONE TRIP TO JOSHUA TREE NATIONAL PARK. IT HAS 23,000 MILES ONLY BECAUSE I HAD TO TRAVEL 30 MILES TO WORK ONE WAY. I FEEL LIKE THIS IS A LEMON SEEING HOW THIS IS THE SECOND TIME FOR THE SAME PROBLEM.

TRANSMISSION FAILED AND WAS REBUILT BY ROUTE 23 AUTOMALL. ONCE GETTING IT BACK THE TRANSMISSION INTERMITTENTLY SLIPS OUT OF GEAR OFTEN TIMES AFTER STOPPING AT AN INTERSECTION OR TRAFFIC LIGHT OR DURING CITY DRIVING. NO ERROR CODES WHEN BRING IT BACK TO DEALER. CAR IS UNSAFE AS I ALMOST GOT HIT WHILE CROSSING AN INTERSECTION BECAUSE THE TRANSMISSION SLIPPED OUT OF GEAR. ESCALATED TO THE DEALERSHIP AND FORD AND THEY REFUSE TO FIX IT BECAUSE IT IS INTERMITTENT AND NO CODES SHOWN ON THE COMPUTER.

BRAKE PEDAL WOULD GO REAL HARD AND HARDLY STOP THE CAR, THEN IT WOULD BE OK AND EVERY THING WOULD WORK PROPER FOR A FEW DAYS. WHEN AT A STOP LIGHT AND MOTOR TURNS OFF IT SOMETIMES WOULD START UP AGAIN BEFORE YOU LIFTED YOUR FOOT. NO DASH LIGHTS WOULD COME ON SHOWING A PROBLEM, I DONT KNOW IF FAULT CODES WERE STORED. THE VEHICLE IS NOT SAFE TO BE ON THE ROAD.

MY 2017 FORD ESCAPE WITH 18,000 HAD A MASTER BRAKE CYLINDER FAILURE AT 18,000 MILES. THE CAR WAS PARKED OUTSIDE OVER NIGHT IN SINGLE DIGIT TEMPERATURES. WHEN I STARTED TO DRIVE IT THE NEXT DAY ON A RESIDENTIAL STREET THE BRAKE PEDAL WENT TO THE FLOOR THE FIRST TIME I APPLIED THE BRAKES AT A STOP SIGN. THE BRAKES ENGAGED , BUT NOT VERY WELL. THE PROBLEM DID NOT GO AWAY AFTER TRYING SEVERAL MORE BRAKE APPLICATIONS, OR BY PUMPING THE BRAKE PEDAL. THERE WAS NO INDICATION FROM THE CAR'S WARNING SYSTEMS THAT THERE WAS ANY PROBLEM WITH THE BRAKE SYSTEM. THE FORD PASS APP ON MY PHONE DIDN'T REPORT ANY PROBLEM EITHER. THE TOTAL LACK OF WARNING IS A REAL CONCERN. THE PROBLEM DID NOT GO AWAY AFTER THE CAR WAS PARKED IN A WARMER GARAGE. I TOOK THE CAR TO THE DEALER AND THEY CONFIRMED THE PROBLEM WAS A FAILED MASTER BRAKE CYLINDER. THEY COULDN'T TELL ME WHAT CAUSED THE FAILURE OR WHAT FAILED. THEY DID SAY THE FAULTY BRAKE CYLINDER WOULD BE SENT TO FORD FOR ANALYSIS. THIS BRAKE SYSTEM FAILURE IS A REAL CONCERN. IN OVER 50 YEARS OF DRIVING I HAVE NEVER HAD A BRAKE MASTER CYLINDER FAIL ON A CAR WITH SUCH LOW MILES. WITHOUT KNOWING WHY IT FAILED I AM CONCERNED THAT IT COULD HAPPEN AGAIN WITH THE REPLACEMENT BRAKE MASTER CYLINDER. NEXT TIME IT COULD HAPPEN AS I AM DRIVING THE CAR AT HIGHER SPEED, OR IN TRAFFIC RESULTING IN AN ACCIDENT. THIS TYPE OF BRAKE SYSTEM FAILURE SHOULD NOT HAPPEN ON ANY NEWER CAR, AND THE CAR'S WARNING SYSTEMS SHOULD BE ABLE LET YOU KNOW THERE IS A PROBLEM WITH ANY PART

VEHICLE WENT INTO LIMP MODE WITH NO THROTTLE RESPONSE THE FIRST DAY I OWNED IT. IT LEFT ME ON INTERSTATE I 90 HAVING TO SHUT THE CAR OFF AND TRY TO RESTART IT. THE DEALER COULD NOT FIX THE PROBLEM IT HAPPENED 4 TIMES IN 12K MILES I RETURNED THE VEHICLE TO THE DEALER AS THEY COULD NOT FIND THE PROBLEM AFTER REPLACING SEVERAL DEFECTIVE ELECTRONIC PARTS. THIS VEHICLE WAS GOING TO GET SOMEONE KILLED IT WAS NOT GOING TO BE ME AND MY 14 YEAR OD SON. I UNDERSTAND THAT THEY HAVE AUCTIONED THIS VEHICLE OFF AFTER DISMISSING THE SAFETY CONCERNS. THIS IS THE SECOND REPORT I HAVE FILED ON THIS WEBSITE.

THERE ARE A LOT OF FUMES AND SMELLS GETTING IN SIDE WE HAVE TO ROLL ARE WINDOWS DOWN