2017 Ford Escape complaints

Emergency brake sets itself. Car won't start. Takes many attempts to get brake to release and be able to drive car.

I’m submitting this on behalf of my daughter before someone gets hurt or killed. My daughter purchased a ford escape in 2018. Over years the driver rear door has gotten impossible to open. You have to pull so hard that sometimes the door is rip from your hand and snaps shut. Other times you can pull so hard that it rips the door panel off. So, she stop using that door. She then had a child and decided to put the car seat on the rear passenger side due to the door. Now that I know about her problem and she’s expecting a second child. Well, do I need to say more. She will need to use both side for car seats. If theres an accident and they can’t get the babies out, god forbid. The car hasn’t been in an accident and has been cared for properly with all maintenance done as scheduled. Please help. The dates and such don’t apply and there’s no N/A available. Since I’ve learned of her issue I’ve researched and saw there were recalls on door hinges but not for her year. Any help would be great.

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the gear shifter was firm causing the vehicle to become inoperable. No warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed with transmission failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 113,000.

COOLANT LEAKING INTO THE CYLINDERS. DIAGNOSED BY A FORD DEALER.

The engine needs to be replaced due to antifreeze in cylinder 3. There were no warning lights or codes, just kept topping off the antifreeze until I saw TSB 22-2229 and took it to a dealer where it currently sits and has been there 3 weeks waiting for the engine. My vehicle only has 50,000 miles on it.

2017 Ford Fusion Coolant Intrusion into cylinders

Car started over heating the coolant is leaking into the cylinder heads causing a misfire and the engine needs to be replaced. Cost to replace it is almost what i owe. I have almost 70,000 miles on it and now I am stuck paying for a car I can't even drive.

The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds, coolant was leaking into the engine cylinder. The vehicle was sputtering. The vehicle overheated and failed to restart. The "Engine Fault - Service Soon" message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 103,381. The VIN was not available.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant leaking into the engine cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 61,000.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs, and ignition coils were replaced. After the repair, the engine started to misfire and jerk while depressing the accelerator pedal. The vehicle was taken to a dealer where it was discovered that coolant had leaked into the engine. The contact was informed that the VIN was not under recall for the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 68,000.

Coolant leaked through spark plugs and into the engine. The whole engine needs to be replaced. My mental health has been severely affected due to the repair being roughly the same amount I still owe on the vehicle ($11k) and have not been able to make it to work. Ford has acknowledged this specific known issue on a Technical Service Bulletin 22-2134. Check engine light came on indicating cylinder 3.

Transmission would shift from 2nd gear to 3rd gear extremely hard out of no where after about 120k miles. It would also violently shake the entire car when shifting from drive to reverse. No warning lights. Dealer claimed they couldn't confirm it until transmission completely went. My safety was at risk as the car would shake when shifting at highway speeds and would not accelerate when I came to a complete stop on the highway or local roads. The Transmission failed and the Waldorf Ford has the old transmission. To repair cost me $6000 WALDORF Ford has all transactions.

Known common problem of coolant leaking into engine and ford says they will only replace up to 84,000 miles. This is clearly a dangerous manufacturing flaw.

Ford Motor Company has a known defect with their ecoboost engine in the 2013-2019 Ford Escapes, 2013-2019 Ford Fusions, 2015-2018 Ford Edges, 2016-2019 Lincoln MKCs, and 2016-2019 Lincoln MKZs. My 2017 Ford Escape started experiencing signs of this issue and had the check engine light come one. My research found that the issue can lead to overheating, engine damage, smoke from the exhaust pipe, the constant need to replenish coolant, and most importantly, engine fires. Upon inspection, the Ford Dealer is charging me $6,400 to repair the vehicle. I’ve driven it 49k miles out of the 60k warranty, but have owned the car slightly over the 60 months provided in the manufactures warranty. I don’t understand why the NHTSA won’t take a more aggressive approach by forcing Ford to repair a significant and serious issue. There have been recalls of other Ford models that have this same issue - they should be forced to recall these model years to ensure these cars are safe. They should also be forced to reimburse consumers who had to pay for these repairs out of pocket.

Check engine light points to cylinder 2 misfire, low coolant, white smoke from tailpipe, odor of coolant. A known defect in 1.5L Ecoboost engines causes coolant intrusion into the cylinder but for some reason 2.0L engines were left off the list for repair by the Ford dealers TSB 21N12. I’ve made an appointment with the dealer but I have to wait three weeks for that. I’ve had to stop driving my vehicle because I’m afraid it could overheat and start a fire due to lack of coolant and driving it could cause more damage.

With just under 61,000 miles and no check engine light my car overheated on shut off while driving I was able to pull over on the side of the road. Brought to a Ford dealership they a coolant intrusion in cynlinders which means I engine long block assembly

The base of the carseat does not stay locked into position. it freely slides from 5-1 and back. i have video footage showing the carseat rocking forward and backwards when locked. this puts a child at risk for positional asphyxiation and at risk for severe injury or death in the event of an accident. evenflo is refunding the money for both of the carseats that i bought in the beginning of august and refused to replace with the same carseat. there are other reviews online that said this is a common occurence. these seats should be recalled. i drove around without knowing they were damaged for a month with my 2 yo and almost 1 yo.

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle started to vibrate abnormally. The contact’s wife depressed the accelerator pedal, but the vehicle failed to respond. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 63,000.

Check Engine light was going on and off for a month on 2017 Ford Escape SE with less than 60,000 miles. Was driving to dealership to have it checked out. Before getting to the dealership, an audible and visual Overheating Engine warning occurred. The dealership said they could not look at the car for at least two weeks. They replied that the engine needed replacement "REPLACE LONGBLOCK COOLANT IN CYL#4" with a price tag of $9,339.29. Ford knows about the issue and will not issue a recall. Not only is this extremely horrible product and customer service, it is a huge safety issue as the car could have overheated while going at high speeds and/or caused harm and damage to occupants and others on the road.

Engine brought up a check engine light. I had the light investigated at a ford dealership. Diagnostic test showed coolant intrusion into the cylinders. Code 304 and 316 present. Engine was consuming antifreeze to the tune of 1 tank of coolant a day blowing white smoke out of exhaust and overheating. This made me afraid of a fire because of coolant loss.

Just purchased this vehicle on July 3rd and now have Coolant Intrusion and need a new long block engine. I've read online about the MULTITUDE of people having this same exact issue. 2017 Ford Escape SE (2.0 engine) Ford even issued a Technical Service Bulletin (TSB) about it, but refuses to recall the vehicle, which doesn't make any sense. Ford TSB 22-2229

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled and failed to accelerate. The vehicle was taken to the dealer where it was diagnosed with coolant leak into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had previously been serviced at the dealer under a recall repair for the engine. The contact also stated that after careful review of the service appointment receipt, he discovered that the recall repair was not completed. The manufacturer was made aware of the failure and the uncompleted recall repair. The contact stated he was informed to contact the NHTSA Hotline. The failure mileage was approximately 102,003.

The contact owns a 2107 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle vibrated violently, and the engine seemed to misfire. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into the engine resulting in damage to the engine, requiring replacement of the head gasket. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 82,000.

I purchased a 2017 Ford Escape a little over a year ago. My vehicle has less than 95,000 miles on it and it has been undriveable since August 14, 2023. I had it towed to a mechanic who advised that there were several cylinders that are not getting any compression which means the engines needs to be replaced. I have reached out to the local Ford mechanics and they are advising that there are no open recalls for this issue, but this is a common problem for the type of engine that my vehicle has.

I was driving to work at 7am on Saturday, August 26, 2023- and it was a mild morning... maybe 50 degrees. As I was driving I heard what sounded like a gunshot- and once I was able to gather myself, I realized that my panoramic sunroof had exploded. Outward. Nothing hit the glass- it merely exploded. There is no point of impact from an outside object. I was driving past a cattle ranch- no trees hanging over the road and there were no other vehicles in sight. I was only 2 miles from home and was able to close the sunroof cover and slowly drive home to park in garage. It is available- at our home, currently, if inspection is needed. Glass did fall on me, the driver. Luckily I did not have any passengers with me at the time. And my nerves were shot from the loud sound. We have tried, unsuccessfully, to have our calls returned by Ford. And we are hesitant to reach out to our insurance as we truly feel the manufacturer is at fault here. After doing some research, this seems to be a common problem with many Ford models with panoramic sunroofs. We appreciate you recording this incident- and if you have any advice on how to proceed, that would also be appreciated.

Lug nut has a two piece design a nut with a chrome cover that swells making it impossible to remove the lugs with the tool provided by the manufacturer. The safety issue is it leaves people stranded without any tool to replace a tire in the event of a flat.

I was driving to NY from NC when my power steering went out in the mountains of PA there was no warning at all just all of a sudden could not barely turn the wheel. When I pulled over a warning then did come on when I turned the car back on stating steering assist failure needs service. I had to continue to drive because it was late in the evening. When I got to NY I took it to the cord dealer and they stated it is the steering rod that needs replacing and it is costing me $3166 plus tax!! The car only has 53,000 miles on it and of course is no longer under warranty!

Check engine light popped on while driving. No flashing or chimes. Initially told by Ford repair center that this means it is nothing major. Took car in for repair. Told need new $8000 engine. Coolant intrusion into cylinder. I paid car off 2 years. Check engine light came on less than a week later.... I have depleted all the savings I had for vehicle expenses so no money for down payment, taxes, license to purchase another. I took very good care of vehicle. Will never buy Ford again. Told everyone I know not to either. I'm very upset. This was not planned. Causing extreme financial difficulties for me. Have learned a new engine may also have same problem. Unbelievable that so many people have complained about this for at least 3 years and Ford won't acknowledge it. This is a huge problem. What do I do with the well taken care of and completely paid of vehicle in my garage now?? I'm physically sick with stress. What am I supposed to do now?? Please help us.

We purchased a 2017 Ford Escape near the end of May 2023. By 7/3/23, the engine failed with coolant leaking into the cylinder due to a crack in the engine block P0303 code. The car was at 101,801 miles and required a replacement of the long block engine costing us $8045 performed at a Ford dealership. We would totally expect Ford to reimburse for this cost as this is a known defect.

Coolant intrusion into cylinders 2 and 3 requiring short block replacement according to the Ford Dealer. This problem is described in Customer Satisfaction Program 21N12, but the VIN for my car isn’t included even though it meets all the requirements. Please expand to include my VIN IN 22N12. I’ve contacted Ford and the case number is CAS-44699591

The contact owns a 2017 Ford Escape. The contact stated that while her husband was driving at an undisclosed speed, the check engine warning light illuminated. After a visual inspection of the engine compartment, the contact observed an excessive loss of coolant. The vehicle was taken to an independent mechanic, who determined that the engine was damaged due to coolant intrusion. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 92,300.

My check engine light came on a few weeks ago. I had it checked at an Auto Zone to see what the issues were. It showed cylinder 3 misfire detected. A week later while driving a warning appeared on my dashboard that the engine was hot. The gauge was at the top. I pulled it over and had it towed the next day. Two days later I was told by the Ford Dealership that I needed a new engine because coolant had leaked into the engine. They have let me know that Ford will not cover it. My safety and others were at risk as a fire could have started or the vehicle could have died in traffic.

My vehicle has been confirmed via a certified FORD service department to have a coolant intrusion issue that FORD is aware of via TSB 20-2100. However, I was never notified by FORD that my vehicle may have an issue & to take it to a service location to have it checked. Here I am 13,000 miles over my extended warranty & am being asked to pay $7,773 + tax to have my engine repaired but FORD was aware of this issue since 2019 and never once let me know.

I went to pick my child up from school, the escape was doing great went across the highway and the car shut down saying couldn’t find the key fob! I tried to crank the car back up to get out of the middle of the road so we wouldn’t get hit and the escape wouldn’t detect the Key Fob. We had a mechanic look at it. He thinks it is the body control module. This is a safety issue that my car quit without any warning at all and me and my child could have been hurt badly. This needs to be brought to someone’s attention cause this could happen to someone else. NO WARNING at all that my escape was going to come to a STOP and not crank!!! Very dangerous!!

Coolant smell coming from car

During scheduled oil change service on 8/8/2023, informed that wheel lug nuts were swollen and tire rotation was not completed. Replacement lugnuts were not in stock. Returned on 8/17/2023 and had all wheel lugnuts replaced.

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle started to lose motive power with white smoke coming from the exhaust before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that coolant had intruded into the engine cylinders causing the engine to fail. The contact was informed that the engine short block needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 31,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 40 MPH, the vehicle jerked and failed to accelerate while depressing the accelerator pedal. The contact stated that while shifted to drive(D), the vehicle was unintentionally reversed. The check engine warning light was illuminated. The vehicle was shifted into park. The contact’s husband also experienced the failure and had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,400.

The contact owns a 2017 Ford Escape. The contact stated while having a routine brake check, the mechanic was not able to remove the lug nuts on all four wheels. The dealer stated was aware of the failure but stated there was no recall for the failure. The dealer recommended the replacement of the lug nuts. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 26,000.

When I had my Ford Escape serviced today, they told me the lug nuts were swollen and distorted so they needed to be replaced or they could end up being a safety hazard.

Wheel lug nuts stretching and become stripped. Lug nuts installed by a Ford Qualified service technician only.

We have a 2017 ford escape with a 1.5 4 cylinder ecoboost. The car started using large amounts of coolant and misfiring. Took it to the dealership and they found every code needed to diagnos the issue as coolant intrusion. There was a recall on this issue but apparently ford is no longer doing the repair. The engine block has a design flaw that allows coolant to leak and cause issues. The vehicle only has 56000 miles on it and is no longer safe to drive. Was told some can even catch on fire from overheating. Ford has denied to cover any fix evwn know it had a recall and is 100 percent a manufacturer defect.

The contact owns a 2017 Ford Escape. The contact stated that while at a traffic light or a stop sign, the vehicle jerked and jolted forward when the accelerator pedal was released. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the purge valve was stuck open. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 72,239.

Engine coolant being consumed by number 3 cylinder due to crack. Recognized when low coolant light came on and car began to overheat

Auto restart stopped working Coolant leaking into 2 cylinders, causing full engine replacement

In Jan 2019, we bought this certified pre-owned car. Recently, we received a recall noticed that involved the timing system. We took it in and was told that the system was resolved and there was no further issues. Two days after leaving the dealer, the check engine light came on. The car began having the same issues that where present before taking it in for the recall timing issues. When I called to return the car, I was told that there was no further issues to address and I was responsible for any further concerns. Shortly after my brake pedal became stiff and was difficult to stop. I was able to get it stopped safely. The next day the engine died and would not start. After taking it to a mechanic, I was told the the engine would need to be replaced due to the timing belt snapping. The car had less than 70,000 miles on it and if there were any issues with the timing belt they should have been caught during the time the recall issues were addressed.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was starting rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who performed an injector test, inspected the spark plugs, and informed the contact that there was coolant leaking into the engine. The mechanic recommended an engine replacement. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Escape. The contact stated that while the rear hatch door was opened for the contact to remove an item from the vehicle, the rear hatch door inadvertently lowered and struck her ankles. The contact was not seriously injured. On another occasion, while attempting to open the rear hatch door, the door failed to open. The vehicle was taken to an independent mechanic and the mechanic forcefully opened the door. The vehicle was taken to the dealer however, the dealer was unsure what had caused the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that engine was damaged due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 however, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 98,000.

My engine light came on saying I had a misfire 3. Changed the spark plugs and coil packs. Couple weeks later engine light came back on and says misfire 3. Changed spark plugs again. When I changed the spark plugs the number 3 was wet. Now again my engine light came on and showing misfire 3. This is ridiculous. There has been so many complaints of this happening to other people. Ford needs to replace the engines in theses cars.