2017 Ford Escape complaints

I purchased my Ford escape 2017 "new" from Gainesville Ford dealer in 11/2016. Over the years I have serviced my vehicle well, changed all my four tires and brake pads in 06/2023. On 10/2/2023, while I was driving on highway- I 75 &Florida turnpike the engine suddenly showed Engine overheated stop for safety. I stop the car and drove. The sign kept on coming on and off throughout my drive. Since I was on a busy highway, and also in the construction area, there was not a possibility to stop every time the sign appeared. Finally, I reached my destination in Orlando and parked the car in covered parking. That afternoon as I was trying to return home, I started the car, car was moving slowly, I pulled out of the parking lot into the road and the car would not go beyond 10-15 mph. Thankfully the cars around me were considerate and I was able to circle back into the parking lot. From there the car had to be towed to one repair shop who diagnosed that there was coolant leakage into the engine, causing damage of the engine cylinders. I called Ford dealership in Orlando and the car was again towed there. Ford dealership told me that the coolant had leaked into the engine causing damage of the engine and now the whole engine had to be changed and it would cost me $9600. 1 year earlier I had received a letter from Ford stating that my car had a recall on coolant leak into the engine causing engine failure. I had taken the car to the Gainesville Ford dealer where the agent told me that i

My check engine light came on yesterday and i took it to the dealership this morning. they ran diagnostics and told me one of the cylinders is misfiring due to coolant from another cylinder leaking into it. i commute over one hour each way to work, so this puts my safety in danger - they said the car is drivable but i need to keep putting coolant into it weekly. after doing research when i came home, i found this is a common reoccurrence with this model/engine type in ford cars.

The contact owns a 2017 Ford Escape. The contact stated that the Auto START/STOP feature failed to operate as needed and the engine failed to restart after depressing the accelerator pedal. The contact also stated that the vehicle failed to immediately start after refueling. The contact stated that the “Auto START/STOP - Shift to Park(P) and Restart Engine” message was displayed. The vehicle was taken to a dealer and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that during cold starts, the engine shuddered, and the check engine warning light flashed on and off. The vehicle was taken to the local dealer who replaced cylinder #2 and the spark plugs. After retrieving the vehicle, the failure reoccurred, and the vehicle was taken back to the local dealer who diagnosed that coolant was present inside the engine and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 52,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 25 MPH the engine temperature warning light illuminated. The vehicle was steered to the side of the road where condensation was observed on the ground under the front of the vehicle. Additionally, The contact stated that when powered on the gear did not shift smoothly from gear to gear. The vehicle was taken to a dealer where it was diagnosed that the engine and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

When driving the vehicle an error pops up stating steering fault service now. When this pops up the steering tends to go tough. If you turn off the vehicle and turn it back on the error goes away and the system does not store any codes. There is no reason or repeat action to trigger this error. It was coming up monthly and the last month has popped up 3 times. This is a huge issue especially for myself who has kids and if something happened to my steering while driving I would be screwed. I have attached one service invoice but have been to a dealership 3 total times to get this issue looked into.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle decelerated to 2 MPH. Several unknown warning lights were illuminated. The vehicle then started to sputter. The vehicle was taken to an independent mechanic and the contact was informed that cylinder #4 coil needed to be replaced. The vehicle was repaired; however, after driving for two miles, the vehicle stalled. The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to cylinder #4 failure and that the engine needed to be replaced. The contact was informed there was coolant intrusion into the engine. The manufacturer was contacted, and the contact was informed that the repairs were not covered under Extended Warranty and referred the contact to the NHTSA Hotline. The failure mileage was approximately 76,000. The VIN was not available.

The contact owns a 2017 Ford Escape. The contact stated that the tailgate failed to remain closed. The tailgate also occasionally failed to open as needed. The gate-ajar message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who was unable to assist. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 22,400.

Both low beam headlights went out at the same time. Took it to the dealership and they were able to replace the bulb on the driver's side, but are telling me that the entire headlight assembly needs to be replaced on the passenger side for the light to function. I asked why, (headlight assembly replacement is more that $1600), and they said that the wiring may have burnt out in the assembly. Attached both the estimate for repair for the new assembly for passenger side and the actual repair I had done to change the bulb on the driver's side. I called Ford as I'm seeing similar issues on various Ford Escape forums online and they informed me that there were no recalls for this issue and that nothing could be done other than paying for the repair.

Car idles poorly on Start. Check engine light came on and indicated misfire on cylinder 2. Smell of coolant coming from exhaust. Misfires without check engine light as well. Cylinder 2 and 4 have been replaced but engine continues to misfire. Believed to be a coolant leak into the engine

Engine failure at 82,000 miles due to coolant leak into cylinders resulting in need for new engine.

Engine failed at less than 60,000 miles. Defect is coolant leak into cylinders 2 & 3 (confirmed by 2 dealerships). Ford is aware of this problem with this engine for vehicles of this type with the 1.5L engine. Ford issued a recall on these vehicles and the repair is to replace the engine. Our vehicle did not get on the VIN list. Ford issued a TSB and implemented a repair program (19B37 & 21N12) to replace these engines. This vehicle failed precisely how they said it would fail and was the correct type and the correct manufacture plant and dates. But since the vehicle was not on the list they refused to cover the repairs. They offered to cover 40% of the cost which left us $3,000 out of pocket. This is after over $1,000 out of pocket on earlier repairs that were not effective and on having to tow the vehicle multiple times. The vehicle is out of warranty (over 5 years old) but not mileage. Not a satisfactory outcome. A lemon law complaint has been filed.

* Engine coolant leaked into cylinders causing a complete engine failure. This is a known issue and Ford previously recalled the 1.5L version of the engine for the same problem but not the 2.0L. Parts are not available to inspect as the engine has been replaced. * We were fortunate to be at home in the driveway when it gave out but it could have been a problem at speed. * Ford acknowledged that the engine was ruined and that it is a common problem. To the point that they offered to give me a discount on the work, but it still cost me $6,000. * There was a warning light which came on in the driveway when the car started and white smoke poured out of the exhaust, no prior lights came on and the car was not driven.

Short Block replacement needed because of coolant inside engine. Current status at dealership for repair advisement. During routine drive to work, car reduced power, indicated 'over temp' light and check engine indicator while in the middle of morning commuter traffic. Inspected by Serra Ford, who indicated coolant leaked onto bearings and into engine requiring replacement of engine. Only warning issue was coolant level slightly low at last oil change ~3,000 miles ago.

Rough startup and idle, white smoke out of tailpipe. Local shop ran Ford's TSB 22-2229 to find that coolant had leaked into cylinder #1 and that the long block needs to be replaced per Ford. I was quoted $9,600 for the repair. Upon further research, this is an engine design defect in the Ford 2.0L ecoboost 2017-2019 where the open deck block design creates thinner gasket areas prone to fail and leak coolant into the engine. Ford is making customers pay to replace engines with a faulty manufacturing design, out of pocket. It is completely unacceptable and needs to be a recall. The same issue is present on their 1.5L and 1.6L ecoboost engines.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH the check engine light illuminated and a chime went off and "service engine now" appeared on the instrument cluster. The contact stated that he pulled over and turned the engine off due to seeing the "over heat" warning illuminated. The contact had the vehicle towed to an independent mechanic who advised the contact to take the vehicle to a dealer due to a known manufacturer problem with the motor. The contact then had the vehicle towed to a dealer who diagnosed the vehicle and determined that the engine and transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.

Car was evidently overheating but did not register as hot on the dash, I started it up in the morning and it sounded bad so I was going to take it to have it looked at and then the engine idiot light came on, so I parked it until I could have it towed to a mechanic who told me that there was water in the cylinders.

Both my front driver and side passenger on tires the side wall has crack d and is separating

2017 Ford Escape with Eco Boost engine- Engine began to misfire when the car reached 67,000 mileage. Check engine light on - took to dealer who informed me not to drive car as it was at risk of catastrophic engine failure due to coolant intrusion in Cylinder #4. Cost of repair -$11,000. Online research shows that this issue is common in the Eco Boost engines between 2017 - 2019 - and that Ford had to redesign the engine block to cure this issue for the 2020 release. Ford repair centers are aware of this common problem, and online are posted memos from Ford company Repair dept- telling dealerships that engine replacement is the only solution for this issue. Several class action lawyers are reaching out - so much so it will take 6 months to get an appointment - in the meantime How many complaints need to come in before the Ford company is forced to recall this engine and replace for customers like me?

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle would enter LIMP Mode, with the high engine temperature and check engine warning lights illuminated. The vehicle was taken to a dealer where it was discovered that coolant had entered the engine cylinder. The manufacturer was notified of the failure and informed the contact that the Warranty Extension for the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 130,000.

My check engine light came on and the dealer ship says coolent leaked into the cylinders and car needs a new engine for $11,000. Car is at 100,000 miles. After doing research it seems a lot of Fords are having this problem because of a defective engine design and should be a recall

Transmission. Was replaced at 101,000 miles. Made driving situation unsafe, at risk for transmission failure. Replaced at independent service. Has been brought to a ford dealership and looked at. Check engine light appeared. 6 months before replacement.

Engine. Cylinder 2 misfire. At risk for engine failure. Been looked at by independent service center. Check engine light was on. Have done repairs such as spark plugs and ignition coils to fix misfire.

Ford Ecoboost engine coolant leakage into the pistons, causing complete engine failure and subsequent replacement. Check engine light came on and temp guage rised to maximum temp giving warning. I was driving on the interstate at the time and pulled off as soon as possible. Reports show that this problem could cause engine fires. This has been confirmed by a dealer and vehicle is scheduled to be replaced. Warning lights were check engine and temp high warning. They appeared within days of the car being taken to dealership. Had to wait for an appointment. Ford has been aware of this issue since 2013, yet no recall has been issued. Vehicle has been well maintained with maintainence records available for proof.

The car has coolant intrusion problem that is known to Ford. The check engine light came on. Fortunately, I was not far from home. Upon arriving at home, we discovered that the coolant level was suddenly well below the minimum level. If we hadn't been diligent in checking the coolant, the car could have caught on fire. October 4, 2023 this was confirmed by our local Ford dealership. We have received the cost of repair and contact Ford. They will offer no financial assistance in addressing this known problem.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, a message indicating that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the coolant level was low. The mechanic flushed the coolant. However, the vehicle failed to start two days later. The vehicle was towed to another independent mechanic, where it was diagnosed that coolant was leaking into the engine, leading to low engine compression. The vehicle was then towed to the dealer, where the same assessment was made, and the engine was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 75,000.

Last week my 2017 Ford escape started shaking. Soon after my check engine light came on, an overheating warning, and power train warning came on. I had my car towed to Ford to be serviced. They called and told me I need a new engine. Apparently my coolant has been leaking into the engine. After researching, I’ve found this seems to be happening regularly. It’s beyond frustrating that Ford has not resolved this dangerous issue and is refusing to help people with these enormous engine replacement costs.

Engine has a coolant intrusion defect resulting in the need of a complete engine swap. The vehicle is at the shop, but potentially available for inspection. The issue is widely known to be a common defect of the 1.5L ford ecoboost engine. It has already been inspected by the mechanics and an extended warranty inspector from Veritas Global. A flashing check engine light came on only at the time of failure, not before. When the failure occurred, engine power was lost in the middle of traffic and the car was vibrating vigorously. The vehicle was pulled off the road and towed to a Ford dealer.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant leak into the engine cylinders. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to retain documents regarding the cost of the repair. The failure mileage was approximately 83,290.

I took my vehicle to the Ford dealership I purchased it from as I started to have white smoke coming from my exhaust on startup. Ford ran the diagnostics to identify that the engine short block is failing, causing coolant intrusion into the cylinder bores. This issue will not notify on the dash of the vehicle and it will eventually cause the car to catch on fire. The dealership informed me this is a known issue identified by Ford with the motor. Instead of an official recall, Ford issued a customer service program for 5 months in 2022 to fix the issue if your car was exhibiting this issue but will not fix the issue now as that program has ended. I never received notice of this program and the dealership I purchased my car from did not reach out to me. At the time of the program my car was not experiencing the issue. Now my car is experiencing the issue and Ford will not fix this under my warranty or provide financial assistance for a new engine for an issue that is a manufacturers defect.

On Friday, September 15th, 2023 I was driving an on- ramp to enter a highway. I was driving approximately 40mph, as I was merging onto the hi-way I accelerated and the car lost acceleration. There was a loud bust and the car began to sputter. I was not able to drive over 40mph. I exited the hi-way and as I was came to a stop at a red light, the car began to take on gas fumes. The fumes were so strong I thought the car was going to catch on fire. I pulled into the nearest parking lot and called for roadside assistance. The car was towed to the Ford Dealer and I was told the engine blew and would require a new one. The car only had approximately 56,000 miles. The car is still at the dealer having the new engine installed. This was the second such incident with this car. In January 2023, the car was doing the same thing, but as I was driving the car on the street. I took the car to the Ford Dealer and they replaced valves. At that time the car had under 50,000 miles.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 65 MPH, the engine started to vibrate and misfire. The contact stated that DTC codes: P0302 (Cylinder #2 Misfire) and P0012 (Intake A cam shaft position timing) were retrieved. The contact drove the vehicle to a local dealer who diagnosed the vehicle and advised that coolant had intruded into the engine block and that the engine needed to be replaced. The vehicle had not been repaired. The contact was advised by the dealer that there was a TSB: 19-2346 Coolant Intrusion into The Cylinders (Engine and Engine Cooling) related to the failure. The failure mileage was approximately 91,000.

The coolant is leaking into the engine block. This is a no problem with these engines. I may have to replace the engine.

No warning lights went off nothing just broke down on the highway. Took it to a shop they said it was a coolant intrusion of the cylinders and that I needed a new engine. Ford knows there's a default on these engines they are doing nothing people are forking out a lot of money to get them fixed. It was built faulty and they know it.

A check engine light code popped up which was for cylinder 1 misfire and caused a safety issue because it was burning coolant and caused the engine to overheat and lock up. Ford service center tore down the engine and confirmed that there was coolant in cylinder 1 and in the oil.

I started to experience a check engine light in my 2017 Ford escape with the 2.0 ecoboost engine with approximately 63000 miles on it in late August. The code for the light was P0303 for a misfire in cylinder 3. I also noticed low coolant that I would have to fill sometimes. The misfire progressively got worse quickly and the spark plug could not be removed. As outlined in Ford service bulletin 22-2229 this is issue is know to Ford with the fix being a replacement engine due to coolant leaking into the cylinder bores. The vehicle was brought to a Ford dealership where they confirmed that there was a coolant intrusion issue and the fix was to replace the engine for approximately $9,000. The mileage of the vehicle was about 63975 when brought into the dealership in mid September. The 1.5 and 1.6 ecoboost engines have similar issues. Ford has Customer Satisfaction Program 21N12 which replaces the 1.5l ecoboost engine free of cost for the customer if the car is less than 7 years old and has less than 84,000 miles on it. All three engines have similar designs and issues with the coolant intrusion. I was fortunate enough to keep the coolant filled so the engine did not overheat for me but it could have been unsafe if the engine overheated or otherwise failed on the highway.

The contact owns a 2017 Ford Escape. The contact stated that on numerous occasions while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was towed to an independent mechanic where it was diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to a different independent mechanic where it was diagnosed and determined that the cylinder block was cracked, and that the engine needed to be replaced. The vehicle was not repaired. The dealer nor manufacturer was notified of the failure. The failure mileage was approximately 80,000.

The automatic idle stop jerks very bad I have had to disengage it for safety It should be a recall issue in my opinion ASAP. Thankyou

Auto Start/Stop feature stopped working. Shows unavailable no matter setting. Have had battery checked multiple times and dealership supposedly fixed prior but it is not working again

Coolant is leaking into engine. Check Engine light then engine shutting down on highway.

The contact owns a 2017 Ford Escape. The contact stated while driving at highway speeds, the vehicle began to shake abnormally with the check engine warning light illuminated. The contact was able to drive the vehicle home; however, upon restarting the vehicle, the engine began to shake abnormally while idling. Due to the failure, the vehicle was towed to the dealer where it was discovered there was coolant intrusion into the engine cylinder. The vehicle was diagnosed with engine failure and the contact was informed that the short block needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not repaired. The failure mileage was approximately 37,200.

In March of 2021, I was traveling to the Tyrone, PA for a bridal shower, when my check engine light began flashing, and my car was running very rough (bumpy, not accelerating, etc). A Firestone Complete Auto Care in Altoona, PA was able to take my car and diagnose the issue. They determined that coolant leaked into cylinders 2 and 3, and that a Ford dealership would need to conduct the repairs. Stuckey Ford in Hollidaysburg, PA took my car and found the same problems. They recommended the engine be completely replaced, totaling $7,262.42. At this time, Ford stated that the issue wasn't covered, so it was paid out of pocket. 6 months later in November 2021, the transmission died. Ford recommended a replacement. I'm unsure if the transmission dying is at all related to the initial coolant leak issue. This was also not covered by Ford, and paid for out of pocket. I have recently learned about the Customer Satisfaction Program 21N12. After talking to local dealerships, I was forwarded to Ford Customer Care, where they informed me that the bulletin expired in November 2022, meaning I would not be reimbursed for the engine replacement. I have moved a handful of times in the past several years, so any notice of this may have been lost in the mail or delivered to the incorrect address.

At 95,000 miles the vehicle would jump shifting gears. We took it the mechanic and they noticed one of the cylinders is missing firing. They noticed it is due to a coolant leak. Also, there is smoke coming out of the exhaust and there is a smell. The ford mechanic has said this is due to a coolant leak issue and needs a full engine block replacement that costs over $8,000.

Unfortunately, this vehicle has had an ongoing electrical safety issue and Peoria Ford has failed to properly address the concern. The issue is, while driving down the road intermittently the door open and not park indication comes on, then all the electronics start flashing randomly, the radio and A/C start working intermittently then stop altogether, and all electronics go out, everything out, no lights, no dash indications, nothing.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the check engine warning light illuminated. The contact stated that the temperature gauge started climbing into the high temperature and then went below the normal engine temperature and then fluctuated. There was a message to stop and turn off the vehicle due to the engine temperature. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the cylinders, and the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to Technical Service Bulletin: 19-2346 - Coolant in Cylinders (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The contact stated that the vehicle was driving normally; however, when the vehicle was started in the morning, the vehicle was idling rough for approximately 5 minutes. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had entered the cylinders and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 122,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the message “Pull Over Safely” was displayed. The vehicle was towed to the dealer to be diagnosed. The contact was notified of coolant intrusion into the engine and that the cylinder block needed to be replaced. The vehicle was being repaired. The contact was informed that there was an unknown recall for the failure however, the recall had expired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was approximately 54,400.

Coolant is leaking into cylinders just like in the 1.5L engines. Currently no help from Ford on the 2.0L

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the vehicle began shaking abnormally. On another occasion, while driving at approximately 40 MPH, the vehicle began shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 105,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The contact was able to restart the vehicle; however, the vehicle hesitated and started to shake. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant had leaked into the cylinder block, and the engine needed to be replaced. The vehicle was taken to the dealer however, a diagnostic test was not performed. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the Extended Warranty program had expired. The failure mileage was approximately 105,000.