Page 33 of 42 · complaints 1,601–1,650 of 2,089

2014 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Aug 13, 201860,000 milesMI

PARKED MY CAR PUT IT IN PARK BUT WHEN I TOOK MY FOOT OFF BRAKE AND STARTED OPEN THE DOOR THE CAR ROLLED FORWARD. I PUT ON THE BRAKE AND PARKING BRAKE BUT SHIFTER WAS FROZE IN PLACE. CONTACTED LOCAL FORD DEALERSHIP AND FORD CORP BOTH SAID THERE AREN'T ANY PARTS TO FIX CAR AND DIDN'T OFFER A LOANER. LOCAL FORD SHOWED ME HOW TO PUT BUSHING BACK ON PEG SO CAR COULD BE DRIVEN. I'M 63 YEAR OLD WOMAN CAR REPAIR NOT MY WHEELHOUSE. I FEEL CAR IS DANGEROUS AND SHOULDN'T BE DRIVEN. FORD IS PUTTING ME AT RISK PHYSICALLY AND OPEN TO ACCIDENTS AND LAWSUITS BY NOT OFFERING A REPAIR OR A LOANER CAR.

Steering › Rack and Pinion
Filed Aug 10, 2018VA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE DEALER (CAVALIER FORD GREENBRIER, 1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111) DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Power Train
Filed Aug 10, 201870,123 milesPA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WARREN MIDTOWN MOTORS, 1995 MARKET ST, WARREN, PA 16365 (814) 723-5400) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-15433231. THE FAILURE MILEAGE WAS 70,123.

Engine
Filed Aug 9, 2018NY

2014 ESCAPE WAS TAKEN TO THE DEALERSHIP FOR A COOLANT LEAK. DEALER FOUND THAT THE COOLANT BYPASS SOLENOID WAS LEAKING AS WELL AS THE ENGINE COOLANT TEMPERATURE SENSOR WAS FAULTY. BOTH ITEMS WERE REPLACED. BILL WAS $566. FORD HAD A RECALL ON OVER 200000 ESCAPES IN THE 2013 AND SOME 2014 ESCAPES. I CALLED THE FORD COMPANY AND FOUND OUT THAT MY ESCAPE WAS NOT COVERED UNDER THERE ALL. SAID TO THEM THAT OVER 200000 ESCAPES WERE RECALLED FOR THE SAME EXACT PROBLEM AND THEY SAID TO BAD THE VIN NUMBER IS NOT ON THE RECALL LIST.

Engine
Filed Aug 6, 201882,000 milesPA

WE ADVISED THE LOCAL FORD DEALER THAT THE ENGINE WAS RUNNING ROUGH DURING START UP BUT THEN TURNED NORMAL, SLIGHT SMELL OF ANTI FREEZE BUT NO OVER HEATING OR CHANGE IN TEMPERATURE GAUGE, HAD PREVIOUSLY TAKE THE CAN IN FOR THE HEAT SENSOR / LOW COOLANT RECALL, WAS TOLD TO DRIVE CAR TO DEALER. AFTER ARRIVAL AND FURTHER INSPECTION WE WERE ADVISED THAT THE ENGINE WAS WARPED, HEAD WARPED AND NEEDED A NEW ENGINE. BOTH DEALER AND FORD AND AFTER MARKET WARRANTY BLAMED US FOR DRIVING 5 MILES ON LOCAL ROADS TO DEALER AND THEREFORE THEY WOULD NOT COVER THE PROBLEM.

Power Train
Filed Aug 4, 201872,129 milesPA

THE CAR WAS PARKED AT A GAS FILLING STATION TO FILL THE GAS TANK. WHEN ATTEMPTING TO LEAVE THE GAS STATION, THE CAR REGISTERED BEING IN REVERSE AND WOULD NOT START. UPON EXAMINATION, IT WAS DETERMINED THE BUSHING ON THE TRANSMISSION AND WOULD NO LONGER SHIFT GEARS. IN ORDER TO MOVE THE VEHICLE, THE TRANSMISSION NEEDED TO BE SHIFTED WITH ONE PERSON MANUAL HELD THE SHIFTING CABLE ONTO THE TRANSMISSION WHILE SOMEONE IN THE VEHICLE MOVED THE GEAR SHIFT. AS THE GEARS WERE SHIFTED, THE PERSON HOLDING THE CABLE IN PLACE MADE SURE THAT IT DID NOT POP OFF SO THAT IT COULD BE MOVED INTO GEAR. IF THE PERSON DID NOT HOLD THE CABLE DOWN, IT WOULD NOT SHIFT GEARS. WE WERE ABLE TO GET THE VEHICLE HOME AND REPEAT THE PROCESS TO GET IT INTO PARK. THE CAR IS NOT SAFELY ABLE TO BE DRIVEN IN THE CONDITION IT CURRENTLY IS.

Air BagsCrash
Filed Aug 3, 201862,000 milesMI

OUR 2014 FORD ESCAPE WAS INVOLVED WITH A FRONT SIDE CRASH. DRIVER ACCIDENTLY PULLED OUT ON A CITY STREET IN FRONT OF ANOTHER CAR AND WAS HIT. THE WHOLE FRONT END WAS DESTROYED. NONE OF THE AIR BAGS ENGAGED. OUR VEHICLE WAS DECLARED A TOTAL LOSS. I DON'T KNOW WHAT AIR BAGS WERE IN OUR VEHICLE, BUT THEY DIDN'T WORK.

Electrical System
Filed Aug 3, 201830,000 milesGA

INSTRUMENT CLUSTER PANEL HAS COMPLETELY GONE OUT. I SAW WHERE A RECALL WAS ISSUED ON SOME BUT APPARENTLY NOT MINE. CAR ONLY HAD 30,000 MILES ON IT WHEN THIS HAPPENED.

Power Train
Filed Jul 31, 2018CA

MY CAR, A 2014 FORD ESCAPE [XXX], IS SUBJECT TO RECALL FOR SHIFTER PROBLEMS. THE VEHICLE FAILED TO SHIFT OUT OF 'PARK' ON JULY 22 , 2018 AT THE CHURCH PARKING LOT WHILE IN MOTION AND IT NEEDED TO BE TOWED SINCE IT TURNED OFF AND WOULDN'T TURN ON. I HAD THE CAR TAKEN TO THE DEALER, GALPIN FORD IN VAN NUYS, CA AND DISCUSSED THIS WITH [XXX], AND [XXX] THE SERVICE MANAGER. HE SAID THAT THE PROBLEM IS WITH THE SHIFTER CABLE BUSHINGS IN WHICH THERES A RECALL FOR. HE ADVISED ME THAT THAT REPLACEMENT PARTS FOR THE RECALL ARE NOT YET AVAILABLE. HE SAID THAT THEY CAN DO A TEMPORARY FIX OF THE SHIFTER CABLE, BUT THAT I NEED TO PAY $600 FOR THAT TEMPORARY REPAIR WHICH HE ADVISED IS NECESSARY TO MAKE THE CAR OPERATIVE UNTIL THE PARTS ARRIVE. IN MY DISCUSSION WITH FORD CHAT EARLIER TODAY, CARISSHA ADVISED ME THAT A RECALL REPAIR LIKE THIS SHOULD NOT INVOLVE A COST TO ME. THE PROBLEM OF THE ABSENCE OF REPLACEMENT PARTS IS UNDERSTANDABLE, AS IT IS A RECENT RECALL. HOWEVER, BECAUSE OF THE FAILURE WHICH LED TO THE RECALL, I SHOULD NOT HAVE TO PAY FOR A 'TEMPORARY' FIX. IF THE CONCERN OF GALPIN IS THAT FORD WILL NOT REIMBURSE FOR THE REPAIR COSTS DONE AT THIS TIME, PLEASE CONTACT LEONARD AND JOHN AND PROVIDE THEM WITH THE NECESSARY ASSURANCE. I AM UNABLE TO OPERATE MY CAR OR TO GET IT REPAIRED BECAUSE OF THIS IMPASSE. NOW I SPOKE WITH [XXX] FROM SERVICE AT SUNRISE FORD IN NORTH HOLLYWOOD, CA AND HE SAID HE CAN FIX IT WITHOUT A COST FOR ME IF FORD PROVIDES AN AUTHORIZATION CODE AND FOR ME TO FIL

Power Train
Filed Jul 30, 201891,000 milesNC

TRANSMISSION OFTEN SUFFERS FROM SLUGGISH TAKE-OFF AND ROUGH SHIFTING. OCCASIONALLY WHILE ACCELERATING, THE TRANSMISSION WILL ABRUPTLY LOSE POWER AND ABRUPTLY REGAIN IT, CAUSING THE ENGINE TO REV AT HIGH REVOLUTIONS.

Unknown or Other
Filed Jul 30, 201880,000 milesMI

ON SEVERAL OCCASIONS THE VEHICLE ACTED AS THOUGH IT WAS IN NEUTRAL WHEN DRIVE WAS SELECTED. OFTEN WHEN SHIFTING FROM REVERSE TO DRIVE. THIS HAPPENED ON 3 OCCASIONS IN A SHORT TIME FRAME (A WEEK OR SO.) THE LAST TIME IT OCCURRED IT HAD TO BE TOWED TO A DEALERSHIP FOR REPAIRS ON THE TRANSMISSION.

Structure › Body
Filed Jul 30, 201849,000 milesOH

CAR WAS PURCHASED USED IN FEB 2017 WITH 19,800 MILES ON IT. IT'S NOW 18 MONTHS AFTER WE'VE OWNED IT AND IT ONLY HAS 49,000 MILES ON IT. THE 3 OF THE 4 DOORS HAVE RUST ALONG THE BOTTOM OF EACH OF THEM, WHICH HAS COME THROUGH THE PAINT. ACCORDING TO FORD AND THE DEALER, THEY WILL ONLY FIX IT AT THEIR COST IF THE RUST HAS EATEN ALL THE WAY THROUGH THE METAL. I KNOW THE WARRANTY STATES THAT IT ONLY COVERS PERFORATED BODY PANELS, BUT AT WHAT POINT DO I KNOW IT IS PERFORATED BEFORE IT'S TOO LATE. SUPER FRUSTRATING.

Engine
Filed Jul 29, 201874,000 milesMI

POSTING DATE: JULY-29, 2018 (SUNDAY) VEHICLE : 2014 FORD ESCAPE TITANIUM 4X4 (4-CYLINDER TURBO ENGINE, AUTOMATIC TRANSMISSION) VEHICLE LOSES TRANSMISSION POWER. THREE WEEKS AGO I CAME OUT OF A FREEWAY AND TRIED TO MAKE A RIGHT TURN ON A FAST MOVING LOCAL ROAD. I MADE THE TURN AND PRESSED THE ACCELERATOR BUT THE CAR WOULD NOT MOVE. THE ENGINE REVVED UP BUT THERE WAS NO MOTION. I HAD TO IMMEDIATELY TURN ON THE HAZARD FLASH LIGHTS TO WARN APPROACHING VEHICLES BEHIND. FINALLY I PRESSED THE ACCELERATOR "SLOWLY" AND THE CAR DID MOVE AND PICK UP SPEED. THERE WERE NO FURTHER ISSUES THAT DAY. I HAD SENSED "BUMPY GEAR SHIFTS" AND "JERKY ACCELERATIONS" EVEN BEFORE THE ABOVE INCIDENT. I INSTINCTIVELY "KNEW" THAT THINGS WERE NOT RIGHT BUT DID NOT KNOW EXACTLY WHAT IT WAS. TWO DAYS AGO MY WIFE CALLED ME AT WORK AND SAID THAT AFTER BACKING OUT FROM THE GARAGE, THE CAR WAS NOT PICKING UP SPEED. THE "CHECK ENGINE" LIGHT HAD ALSO COME UP. SHE SOMEHOW LIMPED SLOWLY BACK INTO THE GARAGE. WHEN I RETURNED HOME, I TRIED IT TOO. I FOUND THAT ONLY THE "REAR DRIVE" WAS WORKING. THE "FORWARD DRIVE" HARDLY WORKED. OFTEN WHILE IN "DRIVE" MODE, THE CAR ROLLED BACKWARDS ON OUR MILDLY SLOPED DRIVEWAY! USING "THE LOWEST GEAR" I SOMEHOW PUT IT BACK INTO THE GARAGE. YESTERDAY I GOT IT TOWED TO THE NEAREST FORD DEALERSHIP. BEING A SATURDAY, THEY COULD NOT DO ANYTHING MORE. THEY SAID THEY WILL LOOK INTO IT TOMORROW (MONDAY). I CONSIDER THIS TO BE A MAJOR SAFETY ISSUE. I AM LUCKY THAT I DID NOT LOSE COMPLETE POWE

Engine
Filed Jul 29, 201850,100 milesTX

ENGINE STALLS. - 1.6 L. - I HAVE TAKEN THIS CAR TO THE BOB TOMES FORD DEALERSHIP IN MCKINNEY, TEXAS FOR THIS PROBLEM AT LEAST TWICE SINCE I BOUGHT IT NEW AND THEY TOLD ME BOTH TIMES THAT THERE WAS NOTHING WRONG AND THAT THE ENGINE WAS OPERATING PER SPECIFICATIONS. IT IS STILL STALLING AND REALLY SCARES ME WHEN IT DOES. IN MY OPINION IT IS UNSAFE. I NOTICED YOUR ARTICLE ABOUT THE 2013 FORD ESCAPES IN THE DALLAS MORNING NEWS. *TR

Steering
Filed Jul 26, 2018DE

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD THE CONSUMER REQUESTED FOR THE MANUFACTURER TO REIMBURSE THE REPAIR COST. *JS *JS

Latches/Locks/Linkages › Doors › Latch
Filed Jul 24, 2018105,000 milesLA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH FAILED AND THE DOOR WOULD NOT REMAIN CLOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER (BOLTON FORD, 1500 E. COLLEGE ST., LAKE CHARLES, LA) WAS CONTACTED IN REFERENCE TO THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED FOR THE SAME FAILURE PER NHTSA CAMPAIGN NUMBER: 14V239000 (STRUCTURE) IN AUGUST OF 2017. THE FAILURE MILEAGE WAS 105,000.

Electrical System
Filed Jul 23, 201833,000 milesNC

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING SYSTEM FAILED AND THE CLOCK WAS UNABLE TO BE READ. A FEW DAYS LATER, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL COLOR HAD CHANGED AND, EVENTUALLY, WENT BLACK. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BOULEVARD CHARLOTTE, NC 28273, (704)-224-5854) WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 33,000.

Power Train
Filed Jul 23, 2018111,000 milesGA

I HAVE A 2014 FORD ESCAPE WITH 111,000 MILES AND WAS JUST TOLD ENTIRE TRANSMISSION NEEDS TO BE REPLACED. I HAVE READ MANY COMPLAINTS ABOUT THE CURRENT ESCAPE VEHICLES NEEDING TRANSMISSION REPLACEMENTS WITH LOW MILEAGE. I UNDERSTAND THE POWER TRAIN WARRANTY HAS EXPIRED, BUT FOR A TRANSMISSION TO LAST NO LONGER THAT 4 YEARS 111,000 MILES IS A DIS-SERVICE TO THE CONSUMER AND THEIR NEEDS TO BE A RECALL ON THIS MODEL. VEHICLE STARTING HESTITATING DURING ACCELERATION A FEW DAYS PRIOR TO HAVING IN LOOKED AT BUT NO ERROR CODES WERE FOUND ON THE ENGINE OR TRANSMISSION. THE DAY AFTER PICKING UP THE VEHICLE THE VEHICLE STARTING SHIFTING ERRATICALLY AND THEN A TRANSMISSION FAULT LIGHT CAME ON AND I HAD TO HAVE THE VEHICLE TOWED TO A FORD DEALERSHIP ON FRIDAY 7/20 AND WAS TOLD TODAY 7/23 THE ENTIRE TRANSMISSION WOULD HAVE TO BE REPLACED AT A COST OF AROUND $5000.00. THIS IS UNACCEPTABLE IN MY EYES.

Unknown or Other
Filed Jul 23, 201885,000 milesGA

I WAS DRIVING AND THE VEHICLE JUST CUT OFF ON THE ROAD.. NOW IT NOW DRIVING AT ALL..HAD TO GET IT TOAD TO THE HOUSE..I JUST HAD IT FIVE MONTHS WITH 85,000 MILES ON IT..NO CHECK ENGINE LIGHT DIDN'T COME ON TO LET ME KNOW IT WAS A DEFECT..I ALMOST GOT HIT BY THE PERSON BEHIND ME..

Engine
Filed Jul 23, 201885,000 milesGA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (JOHN BLEAKLEY FORD INC, 870 HWY 6 THORNTON RD, LITHIA SPRINGS, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.

Power TrainFire
Filed Jul 23, 201888,000 milesOK

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE SYNC SYSTEM DISPLAYED 'DO YOU WANT TO RUN A VEHICLE HEALTH REPORT?' TO WHICH THE CONTACT INDICATED "YES". THE MESSAGE 'DO NOT STOP KEEP ENGINE RUNNING IN ORDER TO RUN THE HEALTH REPORT' WAS DISPLAYED AS THE VEHICLE SEIZED AND SMOKE WAS SEEN COMING FROM THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO BOB UTTER FORD-LINCOLN (2525 TEXOMA PKWY, SHERMAN, TX 75090, 903-892-3555) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

Engine
Filed Jul 23, 201855,000 milesVA

2014 FORD ESCAPE 4X2 OVERFLOW COOLANT TANK CAUSING COOLANT TO LEAK. 230,000 CARS HAVE BEEN REPAIRED BY FORD BUT THEY WILL NOT REPAIR MINE WITHOUT A $230+COST. FOR SOME UNKNOWN REASON MY SERIAL NUMBER IS NOT COVERED. LACK OF COOLANT LEADS TO OVERHEATING AND CRACKED HEAD GASKET. THE CAR DID REDUCE POWER AND SOUND A PULL OVER IMMEDIATELY WARNING ON 2 OCCASIONS. THE CAR HAS 55,000 MILES.

Unknown or Other
Filed Jul 19, 201874,904 milesGA

2014 FORD ESCAPE RECALL ON THE TRANSMISSION : I RECENTLY PURCHASED THIS CAR IN SEPTEMBER 30, 2017 I HAD THE CAR LESS THAN 6 MONTHS AND THE TRANSMISSION WAS SHIFTING IN AND OUT OF GEARS BY ITSELF. I TOOK THE VEHICLE BACK TO THE DEALERSHIP THAT I HAD JUST PURCHASED THE VEHICLE FROM WHICH IS IVORY CHEVROLET. AND I INFORMED THE CAR SALESMAN BY THE NAME OF RONNIE WHO SOLD ME THE VEHICLE , THAT THE VEHICLES TRANSMISSION WAS SLIPPING. RONNIE THEN TOLD ME THAT THERE WAS NOTHING THAT HE COULD DO , BECAUSE THE WARRANTY WAS EXPIRED . SO I ASKED HIM WHAT CAN BE DONE HE THEN STATED THAT I MAY HAVE TO JUST DRIVE IT UNTIL THE TRANSMISSION GOES OUT , WHICH DIDN'T MAKE ANY SENSE TO ME . ON MAY 22, 2018 I WAS ON MY WAY TO WORK WHEN THE TRANSMISSION SLIPPED OUT OF GEAR WHICH STOPPED IN THE MIDDLE OF THE STREET , THIS WAS ONE WEEK AFTER I TOOK THE VEHICLE BACK TO THE DEALERSHIP IVORY CHEVROLET. WHEN THE TRANSMISSION SLIPPPED OUT OF GEAR THERE WAS SMOKE COMING FROM UNDER THE HOOD , AND THE CAR WOULD NOT GO INTO DRIVE OR REVERSE. SO I HAD TO LEAVE THE CAR IN THE MIDDLE OF THE STREET WHICH HAD A LOT OF ON GOING TRAFFIC . I HAD TO LEAVE THE CAR IN THE AND I HAD TO CALL MY INSURANCE COMPANY STATE FARM FOR ROAD SIDE ASSISTANCE , TO TOW THE VEHICLE TO RESIDENCE . I THEN HAD TO REPLACE THE TRANSMISSION USING MONEY THAT I DID NOT HAVE . ON JUNE 1 , 2018 , I PUT THE VEHICLE IN A TRANSMISSION SHOP I HAD TO PAY 1300 FOR THE PARTS AND THE LABOR (WOODY'S TRANSMISSION SHOP) . ONCE I GOT THE VEHICLE OUT OF THE

Power Train
Filed Jul 19, 2018110,000 milesMI

BACKED VEHICLE OUT OF A DRIVEWAY AND SHIFTED INTO PARK ON CURB. WITHOUT TURNING VEHICLE OFF ATTEMPTED TO SHIFT INTO DRIVE A SHORT TIME LATER AND SHIFTER WAS LOOSE/HAD NO RESISTANCE AND VEHICLE WOULD NOT SHIFT INTO ANY GEAR OR MOVE. A TOW TRUCK WAS CALLED TO TOW VEHICLE TO DEALER AND FOUND THAT SHIFTER CABLE END HAD COME OFF OF LINKAGE ON THE TRANSMISSION. CABLE WAS TEMPORARILY REATTACHED AND VEHICLE DRIVEN TO DEALER WHERE CABLE WAS REPLACED TO REMEDY ISSUE.

Power TrainCrash1 injured
Filed Jul 19, 20181 milesDE

ON 6/6/2017 MY WIFE'S ESCAPE WAS IN PARK ON A SLIGHT INCLINE AND IT ROLLED BACKWARDS AND STRUCK ANOTHER VEHICLE. WE CONTACTED FORD ABOUT IT NEVER HEARD FROM THEM. NOW WE HEAR ABOUT A RECALL ON THE ESCAPE AND FORD IS SAYING THEY HAVE NO RECORD OF A RECALL ON HER VEHICLE WHEN EVERYTHING I FIND ONLINE IT IS UNDER THE TIME THAT FORD HAD BAD PARTS. YOU ARE MY ONLY HELP WHERE DO I GO FROM HERE.

Power TrainCrash
Filed Jul 18, 201888,000 milesMI

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. UPON STARTING THE VEHICLE, IT INADVERTENTLY REVERSED DOWN A DRIVEWAY. THE CONTACT STATED THAT THE VEHICLE CAME TO A STOP WHEN IT STRUCK A STOP SIGN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED BELL FORD LINCOLN AT (517) 265-8187 (LOCATED AT 4510 US-223, ADRIAN, MI 49221), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

Power Train
Filed Jul 18, 201848,952 milesNE

I PARKED MY CAR AT A RESTAURANT, COUPLE HOURS LATER IT WOULDN'T START BECAUSE IT SAID CAR IN GEAR ON THE DASHBOARD. EVEN IF IT WAS IN PARK THE CAR SAID STILL IN GEAR CAN'T START. I HAD TO TOW IT TO THE NEAREST FORD DEALERSHIPS AND THEY SAID THE SHIFTER CABLE WAS BROKEN AFTER 3 DAYS. EVEN UNDER 49,000 MILES THEY MENTIONED IT WASN'T COVERED BY THE POWERTRAIN WARRANTY SO I HAD TO PAY $940.60 FOR THE PARTS AND LABOR OUT OF POCKET.

Power Train
Filed Jul 16, 2018104,000 milesPA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, ABNORMAL NOISES WERE HEARD COMING FROM THE VEHICLE. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS UNAVAILABLE.

Power Train
Filed Jul 16, 2018114,000 milesMI

I WAS DRIVING ON THE FREEWAY TO WORK IT BECAME VERY CLEAR THAT THE VEHICLE WAS NOT SHIFTING PROPERLY. I COULD FEEL AND SEE THE RPMS INCREASING MUCH TOO HIGH BEFORE THE VEHICLE WOULD FINALLY SHIFT, CAUSING A SIGNIFICANT JERKING MOTION. THEN, AN ENGINE WARNING APPEARED STATING 'TRANSMISSION FAULT. SERVICE NOW'. I IMMEDIATELY PULLED OFF OF THE FREEWAY AND HAD THE VEHICLE TOWED HOME. I HAD THE VEHICLE TAKEN INTO A FORD DEALERSHIP IN ORDER FOR THEM TO DIAGNOSE THE ISSUE, WHICH THEY DID SAYING THE TRANSMISSION WAS COMPLETELY SHOT. ZERO INDICATION THERE WAS AN ISSUE BEFORE IT FAILED.

Engine
Filed Jul 14, 201864,000 milesKY

SUMMARY: IN OCTOBER 2018 I TOOK THE VEHICLE IN FOR RECALL 17S09/NHTSA17V-209 TO HAVE THE SENSORS PUT ON. THEN MARCH 2018 I TOOK VERHICLE IN FOR PARTS TO REPAIR THE LEAK.. HOWEVER AFTER THE PARTS WERE PUT ON THE VEHICLE HAD TO GO BACK BECAUSE THE COOLANT LIGHT CAME ON ABOUT LATE MAY. THE DEALERSHIP WAS VERY NICE AT LOOKING AT AND RESOLVING THE PROBLEM. THEN IN JUNE THE LIGHT CAME ON AGAIN AND THE COOLANT WAS LOW. DEALER CHECK. THEY DISCOVERED THE COOLANT LEAKING BACK INTO THE ENGINE. THIS WAS NOT A PROBLEM UNTIL THIS RECALL WAS DONE. I ATTEMPTED TO ESCALATE THIS THROUGH FORD CARES AND OBVIOUSLY THEY DON'T. THE ONLY RESPONSE I HAVE IS - THIS IS NOT RELATED TO THE RECALL. PLUS THEY CONTINUED TO TELL ME I DO NOT HAVE ANY WARRANTY LEFT ON THIS VEHICLE WHICH I AM WELL OF AWARE OF. THE RECALL SPECIFCALLY STATES THE LEAK WILL CAUSE A CRACK IN THE CYLYINDERS. THAT IS EXACTLY WHAT HAPPENED. WE COMPLIED WITH EVERYTHING FORD ASKED OF US REGARDING THIS RECALL.

Steering
Filed Jul 14, 201835,500 milesPA

MY STEERING WHEEL LOCKED ON THE CAR ON A TRIP AND I COULDN'T DRIVE THE CAR. IT WAS TOWED TO KOONS FORD ON MONDAY JULY 9TH AND IT WAS NOT EVEN LOOKED AT BY THURSDAY WHEN I CAME HOME FROM MY TRIP. I HAVE TRIED SEVERAL TIMES TO CALL THE SERVICE MAN AND HE WON'T RETURN MY CALLS.

Engine
Filed Jul 11, 201860,000 milesMO

IN JAN 2018 I TOOK THE VEHICLE IN FOR RECALL 17S09/NHTSA17V-209 TO HAVE THE SENSORS PUT ON. INITIALLY THE DEALER DID NOT HAVE THE PARTS, THE PART WERE PUT ON IN FEB. HOWEVER AFTER THE PARTS WERE PUT ON THE VEHICLE HAD TO GO BACK BECAUSE HE COOLANT LIGHT CAME ON ABOUT LATE APRIL. THE DEALERSHIP WAS VERY NICE AT LOOKING AT AND RESOLVING THE PROBLEM. THEN IN JUNE THE LIGHT CAME ON AGAIN AND THE COOLANT WAS LOW. NO SIGNS OF LEAKAGE AND I WAS HESITANT TO REPLACE SO I HAD THE DEALER CHECK. THEY DISCOVERED THE COOLANT LEAKING BACK INTO THE ENGINE. THIS WAS NOT A PROBLEM UNTIL THIS RECALL WAS DONE. I ATTEMPTED TO ESCALATE THIS THROUGH FORD CARES AND OBVIOUSLY THEY DON'T. THE ONLY RESPONSE I HAVE IS - THIS IS NOT RELATED TO THE RECALL. I AM A SINGLE MOM, IN A RENTAL AND NOW REPAIRS OF OVER 4K.

Steering
Filed Jul 10, 20183,450 milesMO

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST ALL ABILITY TO STEER. THE MESSAGE CENTER DISPLAYED ?POWER STEERING ASSIST CONTACT DEALER IMMEDIATELY ". THE VEHICLE WAS TOWED TO THE DEALER (WEHR FORD, 11311 US-60 BUS, MOUNTAIN GROVE, MISSOURI 65711) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,450.

Power Train
Filed Jul 5, 201874,000 milesMI

WAS TRAVELING ON THE HIGHWAY ON CRUISE CONTROL. SPEED WAS APPROXIMATELY 75 MPH. NOTICED THE RPM'S CLIMBING WHILE THE SPEED REMAINED CONSTANT. TOOK THE CAR OFF OF CRUISE CONTROL. THAT DID NOT SOLVE THE ISSUE. THE RPM WOULD CLIMB WHILE THE SPEED WOULD NOT. WE PULLED OFF AT THE NEAREST EXIT. SMOKE WAS COMING FROM UNDER THE CAR. BASICALLY THE TRANSMISSION STOPPED WORKING WITH NO WARNING. CAR HAD 74,000 MILES WHEN THIS HAPPENED.

Engine and Engine Cooling
Filed Jul 2, 201837,225 milesNC

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (UNIVERSITY FORD DURHAM, 601 WILLARD ST, DURHAM, NC 27701) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK THAT CAUSED THE HEATING SYSTEM TO FAIL. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND REPAIRED AGAIN, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 37,225.

Engine
Filed Jul 1, 201844,000 milesNC

MY SON'S CAR, SAYS ENGINE OVERHEATING AND COMPLETELY DISABLES THE CARS ENGINE TO WHERE IT WILL STOP YOU MID DRIVING. SMOKE CAME FROM UNDER THE HOOD OF THE CAR. TOOK IT IN AND HAD A DIAGNOSTIC TEST AND NOTHING SHOWED UP. COOLANT LEVEL FINE AND OIL LEVEL FINE. CAR MECHANIC COULDN'T FINE ANYTHING WRONG. THIS CONTINUES TO HAPPEN. WE DON'T KNOW WHAT TO DO? MY SON GETS SCARED TO DRIVE THE CAR TO SCHOOL AND WORK, BUT WHAT REALLY SCARY IS HE DRIVES IN 55 MILE PER HOUR ROADS TO GET TO SCHOOL AND WORK AND THE CAR ENGINE WILL HESITATE WILL HE IS DRIVING AND THEN STOP ON HIM. CARS BEHIND HIM DON'T UNDERSTAND WHAT IS GOING ON AND HUNK AT HIM. HE HAS NO SHOULDER TO PULL OVER ON THE ROADS. WHAT IS GOING ON WITH FORD, ESCAPE 2014 ENGINE OVER HEATING?????????????????????????

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Jun 29, 201858,000 milesPA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FORD OF UNIONTOWN, 1 SUPERIOR WAY, UNION TOWN, PA) WHERE IT WAS DIAGNOSED THAT THE COOLANT RESERVOIR HAD CRACKED AND CAUSED COOLANT TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 58,000.

Engine and Engine Cooling
Filed Jun 27, 2018NV

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS CONSTANTLY OVERHEATING AND COULD NOT BE DRIVEN LONGER THAN A MILE WITHOUT THE FAILURE OCCURRING. THE DEALER (FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, 1-888-347-5142) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TESTING AND REPAIR APPOINTMENT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Jun 27, 201835,000 milesNJ

THE DRIVERS SIDE WIPER BLADE, STICKS AT TOP UP POSITION AND THEN WILL SNAP DOWN. IT WILL ALSO STOP OCCASIONALLY MID POSITION ON WAY DOWN AND OSCILLATES BEFORE COMPLETING DOWN STROKE. MAKES FOR EXTREMELY DANGEROUS DRIVING CONDITIONS WHEN WIPER STOPS IN MIDDLE OF SITE LINE AND OSCILLATES. ISSUE HAS OCCURRED WHILE DRIVING AND DURING STATIONARY PARKED. BLADES ARE NEW. WINDSHIELD IS CLEAN. WINDSHIELD WAS WET WITH RAIN WATER.

Steering
Filed Jun 24, 201863,000 milesIL

DRIVING BEGAN TO GET JERKY THEN THE WARNING POPPED UP ON DASH STEERING FAULT SERVICE NOW! AND NOW STEERING IS COMPLETELY GONE CAN NOT TURN LEFT OR RIGHT IT

Latches/Locks/Linkages
Filed Jun 21, 201855,549 milesMA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO OPEN FROM OUTSIDE THE VEHICLE AND COULD ONLY BE OPENED FROM INSIDE THE CABIN. IN ADDITION, THE INTERIOR DOOR PANEL WAS DETACHED FROM THE DOOR. THE DEALER (SENTRY FORD, 4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155, (781) 395-6400) WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND RECOMMENDED CALLING THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 55,549.

Engine and Engine Cooling
Filed Jun 20, 2018CA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GALPIN FORD, 15505 ROSCOE BLVD, VAN NUYS, CA 91343, (818) 787-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Jun 19, 201869,000 milesOH

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO PARK IN THE DRIVEWAY, THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE EMERGENCY BRAKE WAS ENGAGED. UPON ATTEMPTING TO SHIFT INTO PARK, IT FAILED TO ENGAGE AND THE BACK UP CAMERA WAS ACTIVATED. THE VEHICLE WAS TOWED TO THE DEALER (WALT SWEENEY-WEST HILLS FORD IN CINCINNATI, OHIO, 513-922-4500) WHERE IT WAS DIAGNOSED THAT THE PLASTIC PIECE THAT ATTACHED THE TRANSMISSION CABLE TO THE SHIFTER WAS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
Filed Jun 19, 201866,100 milesOH

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. AFTER APPROXIMATELY 15 MINUTES OF DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS ABLE TO START. FURTHERMORE, THE FAILURE OCCURRED AFTER FILLING THE FUEL TANK. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,100. *TT

Wheels
Filed Jun 18, 201846,000 milesWI

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS AT HEISER FORD LINCOLN (1700 W SILVER SPRING DR., GLENDALE, WI) FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT ALL OF THE LUG NUTS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE IT WAS NOT RELATED TO A RECALL. THE MANUFACTURER STATED THAT NHTSA WAS RESPONSIBLE FOR ISSUING RECALLS AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Power Train
Filed Jun 18, 201854,265 milesTX

STEARING WHEEL LOCKED AND WILL NOT TURN THE VEHICLE HAD TO TURN IT OFF AND TURN IT BACK ON.

Power Train
Filed Jun 14, 2018100,000 milesME

I PURCHASED MY 2014 ESCAPE ECO BOOST USED IN MID 2015. IT WAS 1.5 YEARS OLD WITH 74K MILES. IN DECEMBER OF 2017 THE TRANSMISSION COMPLETELY STOPPED SHIFTING WITH NO WARNING OR INDICATION PREVIOUSLY. I STOPPED TO GET GAS ONE NIGHT AND TOOK BACK OFF AND IT SLIPPED IN SECOND GEAR AND NEVER REENGAGED. THERE WERE NO WARNING LIGHTS OR CODE INDICATORS SHOWING ON THE DASH AND THERE WAS NOTHING IN THE WAY IT WAS DRIVING AND SHIFTING PREVIOUSLY TO MAKE ME THINK THERE WAS AN ISSUE. IT LITERALLY JUST HAPPENED ALL AT ONCE. THE REPAIR CONSISTED OF A COMPLETE REBUILD. THE PRESSURE CONTROL SOLENOID, TCC SOLENOID, BUSHING AND BEARINGS WERE REPLACED TOTALING AN OUT OF POCKET $2900.00 ON A VEHICLE THAT WAS LESS THANK 4 YEARS OLD. UPON FURTHER RESEARCH I HAVE FOUND THAT THIS SEEMS TO BE A COMMON ISSUE WITH THE ECO BOOST AND THERE IS EVEN A RECALL ON THE 2008 ESCAPES. AS WELL AS SOME OF THE 2017 MODELS.

Engine
Filed Jun 13, 201872,000 milesTX

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STARTED THE VEHICLE REMOTELY FOR APPROXIMATELY FIVE MINUTES. WHEN THE CONTACT ATTEMPTED TO DRIVE, THE MESSAGE CENTER DISPLAYED "ENGINE OVERHEATED". THE VEHICLE HAD TO BE TOWED TO THE DEALER (MAC HAIK FORD PASADENA, 4242 EAST SAM HOUSTON PARKWAY S, PASADENA, TEXAS 77505) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

Seat Belts
Filed Jun 13, 2018PA

AFTER FOLDING THE BACK SEAT FORWARD IN DOWN POSITION, THE SEAT BELT LATCHES ARE NOW STUCK UNDER THE SEATS. YOU CAN'T GET THEM BACK OUT WITHOUT UNBOLTING THE SEAT. SO NOW NO ONE CAN RIDE IN THE BACK IF THEY ARE TO BE BELTED IN FOR THEIR SAFETY.

EngineFire
Filed Jun 12, 2018100,000 milesAR

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING AT LOW SPEEDS, FLAMES WERE SEEN UNDER THE HOOD OF THE VEHICLE. THE ORIGIN OF THE FIRE WAS DETERMINED TO BE THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE DEALER (CAVENAUGH FORD LINCOLN, LLC, 2000 E HIGHLAND DR., JONESBORO, AR 72401, (870) 972-8000) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *TT COOLANT LEVEL SENSOR SYSTEM RECALL#17509 UPDATED 9/25/18*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Escape → · Every Escape year → · How the figures are calculated →